2nd jobs in LondonCreate job alerts

GENERAL MANAGER COMPETITIVE SALARY & BENEFITS LONDON WEST CROYDON Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Managerto join our amazing team. So, what's stopping you? Apply today! What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for... To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. • You're perfect for the job if you..., • Have a passion for health, fitness, well-being and all-round excellence., • Are driven, energetic and you share that energy with your team., • Lead from the front and by example, happy to get stuck in and set the standard for service, • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those., • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike., • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential, • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym., • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers., • Have a proven track record of success and are eager to bring that winning attitude to The Gym., • Can engage and influence when needed and can form strategic plans to reinforce your business decisions, • Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... • Competitive bonus, • 33 days holiday (Inc Bank Holidays), • 'In-house development opportunities as well as support with your career adventure', • Company Share Plan, • Flexibility & freedom - we welcome discussions around working flexibly at the gym, • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers, • Pension scheme, • A fantastic online social communication and engagement platform with access to amazing benefits and discounts, • Cycle to work scheme, • Season ticket loans, • Employee Assistant Programme supported by our Wellbeing hub, • A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you.

GENERAL MANAGER COMPETITIVE SALARY & BENEFITS THE GYM GROUP BARKING ROAD 10 MONTH FIXED TERM MATERNITY COVER Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Managerto join our amazing team. So, what's stopping you? Apply today! What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for... To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. • You're perfect for the job if you..., • Have a passion for health, fitness, well-being and all-round excellence., • Are driven, energetic and you share that energy with your team., • Lead from the front and by example, happy to get stuck in and set the standard for service, • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those., • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike., • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential, • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym., • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers., • Have a proven track record of success and are eager to bring that winning attitude to The Gym., • Can engage and influence when needed and can form strategic plans to reinforce your business decisions, • Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... • Competitive bonus, • 33 days holiday (Inc Bank Holidays), • 'In-house development opportunities as well as support with your career adventure', • Company Share Plan, • Flexibility & freedom - we welcome discussions around working flexibly at the gym, • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers, • Pension scheme, • A fantastic online social communication and engagement platform with access to amazing benefits and discounts, • Cycle to work scheme, • Season ticket loans, • Employee Assistant Programme supported by our Wellbeing hub, • A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you.

GENERAL MANAGER COMPETITIVE SALARY & BENEFITS Stockwell Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Managerto join our amazing team. So, what's stopping you? Apply today! What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for... To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. • You're perfect for the job if you..., • Have a passion for health, fitness, well-being and all-round excellence., • Are driven, energetic and you share that energy with your team., • Lead from the front and by example, happy to get stuck in and set the standard for service, • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those., • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike., • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential, • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym., • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers., • Have a proven track record of success and are eager to bring that winning attitude to The Gym., • Can engage and influence when needed and can form strategic plans to reinforce your business decisions, • Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... • Competitive bonus, • 33 days holiday (Inc Bank Holidays), • 'In-house development opportunities as well as support with your career adventure', • Company Share Plan, • Flexibility & freedom - we welcome discussions around working flexibly at the gym, • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers, • Pension scheme, • A fantastic online social communication and engagement platform with access to amazing benefits and discounts, • Cycle to work scheme, • Season ticket loans, • Employee Assistant Programme supported by our Wellbeing hub, • A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you.

GENERAL MANAGER COMPETITIVE SALARY & BENEFITS Canning Town Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this such a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging. Due to exciting growth we are now on the lookout for a General Managerto join our amazing team. So, what's stopping you? Apply today! What you need to know about us... We're not like any other gym company; we are The Gym Group, a place where you can #BeYouWithUs and perform to your absolute best. We are successful; by membership we're the 2nd largest gym business in the UK and the 4th largest in Europe. We hire people with real passion, positivity and enthusiasm which motivates and inspire those around them. We actively invest in our employees; it's so important to us that our people can thrive in our environment and can make the most of the flexibility and support we offer to all of our teams. We have been recognised as #1 in our industry by Glass Door and #25 in the Top 50 Best Places to work in 2022 which is all down to our great leaders and exceptional teams. We have held the prestigious Investors in People Gold Award for 2 years and were recent winners of an amazing award for all of the work and support we did through the pandemic. We are proud of our people and our Gym teams are phenomenal; you want to be a part of that, we know you do! So let us tell you what we are looking for... To enrich our great team, we are looking for a General Manager, someone who embraces our members, the team and our culture. • You're perfect for the job if you..., • Have a passion for health, fitness, well-being and all-round excellence., • Are driven, energetic and you share that energy with your team., • Lead from the front and by example, happy to get stuck in and set the standard for service, • Have an unwavering commitment to understand the expectations of your members and having a continuous improvement plan in place to exceed those., • Are a great leader, engaging and inspirational, setting a high-level example to those around you; your team and members alike., • Can navigate the P&L figures, have an eye for detail and can take a strategic approach to maximising your gym's potential, • Can manage compliance whilst delivering the highest service levels possible during the day to day running of your gym., • Have an instinct for being on the gym floor, working with a fully engaged team to deliver excellence, whilst being equally at home sharing best practice with your peers., • Have a proven track record of success and are eager to bring that winning attitude to The Gym., • Can engage and influence when needed and can form strategic plans to reinforce your business decisions, • Have a positive approach to team development and continuously look for ways in which to maximise their potential That's you right? Thought so. Now we know you are probably already hitting that APPLY button but if not... here's the juicy bit...the perks... • Competitive bonus, • 33 days holiday (Inc Bank Holidays), • 'In-house development opportunities as well as support with your career adventure', • Company Share Plan, • Flexibility & freedom - we welcome discussions around working flexibly at the gym, • Discounts with 'MY PT Hub', 'Fit Pro', 'Financial Fitness' and leading training providers, • Pension scheme, • A fantastic online social communication and engagement platform with access to amazing benefits and discounts, • Cycle to work scheme, • Season ticket loans, • Employee Assistant Programme supported by our Wellbeing hub, • A free gym membership for yourself and a friend or family member So, we've told you all about us and our amazing new opportunity; now it's your turn to hit 'Apply' and tell us about YOU. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us - when we say be YOU with us we really do mean it! If you have a disability that makes it difficult for you to complete your application online please email your cv to or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you.

We are looking for an Electrician with IPAF for a project in North Acton: • £28.00PH CIS / LTD / UMB, • 3 months work, • 45 - 55hrs per week available on site., • Installing metal containment and 2nd fix wiring on a data centre, • Candidates must hold a valid JIB/ECs card, IPAF and be able to provide relevant work references. --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Job Title: 2nd Line Support Team Coordinator Location: Near Richmond, London (On-site) Salary: £40,000 per annum Overview We’re hiring a 2nd Line Support Team Coordinator to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Build strong client relationships and deliver excellent customer service Skills & Experience • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking, • Exposure to firewalls (FortiGate desirable) and MDM solutions, • O365 conditional access and SharePoint setup, • PowerBI knowledge advantageous, • Good communication and organisational skills

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (£26K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£26-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £26K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you up to 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

£Salary DOE + Bonus + Training + Progression + 33 Days Holiday + Enhanced Pension + Healthcare An excellent opportunity for a technically minded individual with strong customer service skills to join a global market leader, offering long-term career development, hands-on training, and a varied support role across innovative products and systems. Do you have experience in a technical support or customer-facing engineering role? Are you looking to join a growing organisation where you can develop your skills and progress your career? Established for over 40 years, this multi-award-winning global leader specialises in the design and manufacture of innovative systems used in a wide variety of industries. With a strong reputation for innovation and quality, the business continues to expand internationally and invest in its people and technology. In this hybrid role, you will act as the first point of contact for customers, providing technical support and product guidance across a wide range of systems and services. You will handle incoming queries via phone, email, and digital platforms, supporting both pre-sales and aftersales activities. The role will involve troubleshooting technical issues, logging and managing cases, supporting training initiatives, and working closely with internal teams to deliver a high level of customer service. This role would suit someone with a technical background in electrical, electronics or electromechanics who enjoys problem solving and delivering excellent customer support in a fast-paced environment. The Role: • Provide 1st and 2nd line technical support via phone, email, and online tools, • Troubleshoot customer issues and support pre- and post-sales queries, • Log and manage support cases within the ticketing system, • Assist with training, documentation, and internal collaboration, • Technical background (electrical, electronics, electromechanical, automotive), • Experience in a customer-facing technical role, • Strong fault-finding and problem-solving skills, • Good communication and organisational ability The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Save British Industry Organiser Location: Congress House Salary: £52,683 per annum rising incrementally plus London weighting of £6,216 Job type Full-time, 12-month fixed term contract with possibility to extend. Hours 35 hours per week (open to job share applications, happy to talk flexible working). Can you help workers build a campaign to protect jobs, upgrade industry and win change? The TUC is looking for a dynamic Organiser to take a lead role in growing, shaping and scaling our new Save British Industry campaign. Save British Industry is a new TUC campaign led by workers to protect jobs, upgrade industry and pre-empt divisive politics. In this role, you’ll work directly with industrial workers to build and grow local workplace and community campaigns, grow the number of workers taking action, and help shape a distributed organising approach that can scale participation across England and Wales. You’ll help deliver digital campaigning alongside local organising, including Megaphone actions like Save Welsh Industry. You’ll be based in the TUC’s Organising Team and work closely with colleagues in the Industry, Climate & Energy team, as well as with our campaign partner New Economy Organisers Network. What experience, skills, knowledge and understanding do you need? • You’ll have experience organising workers, activists or communities to take action together, • You’ll write clearly and persuasively, and know how to engage people in practical ways, • You’ll be confident using digital tools to support campaigning and organising You’ll be passionate about the power of workers to shape a better future, • You’ll be ambitious and have vision for scaling up a powerful campaign that wins If this sounds like you, please see our job description and person specification. TUC staff enjoy a good benefits package including final salary pension scheme and other benefits. The TUC values a diverse workforce and welcomes applications from all sections of the community and from within and outside of the trade union movement. We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the TUC. If this applies to you and you’re interested in the post, we invite you to join an online BAME lunchtime briefing at 1 pm, on Thursday 14 May 2026 about the post, to hear about the TUC and ask questions of the recruiting manager. If you’d like to attend the briefing, please email TUC no later than 2 pm Monday 11 May 2026. You don’t need to attend the briefing session to apply. The closing date for completed applications for this post is 12 noon, Tuesday 19th May 2026. Interviews are scheduled for 2nd/3rd June 2026. The TUC removes candidate names and institutions attended from all applications before shortlisting. We are open to secondments from unions or progressive organisations. Click on the link to apply Closing date: 19th May 2026 Shortlist date: 20th Mayl 2026 Interview date: 2nd/3rd June 2026

Cyber Security Placement Programme - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Technician role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role the average starting salary is £45K. At a one off cost of £990, or a deposit of £206 followed by 13 interest free monthly instalments of £92, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It Security, IT Security Technician, Trainee IT Security, Trainee Cyber Security Technician, It Security engineer, IT Security engineer, Trainee IT Security engineer, Trainee Cyber Security engineer 'Please note that this is a training course and fees apply’

Voice Support Engineer London Upto 40K per annum We're looking for a Voice Support Engineer to join our client supporting banks, hedge funds, and brokers across the City of London. The Role: Providing 1st & 2nd line technical support to clients Troubleshooting and resolving technical issues efficiently Supporting and monitoring firewall infrastructure (Juniper or similar) Working with voice trading systems (dealer boards, turrets, voice recording) Collaborating with engineers and assisting with account management Delivering excellent customer service via phone and onsite when required You: Fluent French speaker Strong communication and problem-solving skills Interest in networking & voice technologies Knowledge of SIP, Wireshark, IP networking Familiarity with trader voice systems (highly desirable) Exposure to VMware, Cisco, or firewall technologies is a plus* CCNA/CVOICE or similar certifications (advantageous) What you get: Full training on trading floor voice systems Work with leading financial institutions Clear progression opportunities Supportive and collaborative environment REF: G01 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

2x Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering premium IT services and building long-term client partnerships. If you thrive in a fast-paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site support to a wide client base. You’ll be responsible for resolving escalated issues, maintaining high service standards, and contributing to continuous improvement across client environments. Key Responsibilities Resolve 2nd line and escalated IT support tickets within SLATroubleshoot issues across infrastructure, cloud, and end-user environmentsProvide on-site support during scheduled client visitsMonitor and resolve alerts from system monitoring tools (NOC tickets)Communicate effectively with end-users and stakeholders throughout ticket lifecycleMaintain accurate documentation and update knowledge base articlesIdentify recurring issues and contribute to long-term solutionsWork closely with third-party vendors to resolve technical issuesSupport and mentor 1st Line EngineersStay up to date with emerging technologies and cyber security trends What We’re Looking For Minimum 2+ years’ experience in a 2nd Line IT Support role (ideally within an MSP)Strong customer-facing and communication skillsExperience providing face-to-face client supportSolid technical experience across:Windows Server (On-Prem & Azure)Active Directory, Group Policy, Office 365 & SharePointMicrosoft ExchangeVirtualisation (Hyper-V, VMware, WVD)Backup & Disaster Recovery solutionsCyber Security (MFA, EDR, AV, Incident Response)Networking (TCP/IP, DNS, DHCP, LAN/WAN)Windows & macOS environmentsExperience supporting mobile devicesStrong troubleshooting and problem-solving abilityPassion for learning and gaining certifications Why Apply? Join a top-tier MSP with a strong industry reputationExposure to a wide variety of technologies and client environmentsClear opportunities for training, certifications, and progressionHybrid working model with a mix of office, remote, and client interactionSupportive, collaborative team culture The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

A prestigious school in West London is seeking a capable and articulate IT Support Analyst to join its expanding team. Please note, this is an office-based role so you will need to work on-site 5 days per week. Working in this standalone role you will support, you will provide 1st, 2nd and 3rd line support for all user and system issues. You will support staff with user issues, set up laptops, configure, install and maintain the school’s network, hardware and software, create a disaster recovery plan, implement security measures and maintain the information systems. In order to be suitable for this role you must be an accomplished IT professional with demonstrable expertise supporting Microsoft 365, Active Directory and Windows Server and OS. Having an excellent communication style is a prerequisite for this role alongside prior experience of providing high-quality technical support and network management. This is a fantastic opportunity for an IT Support Analyst to join a newly created position within the education sector.

Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (30K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement (£30-£35K) We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £30K-35K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Job Guarantee Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Mac Support Engineer – 6-month contract – London – 4 days a week contract My Customer is looking for a proactive and hands-on Mac Support Engineer to join a growing IT function. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You’ll play a key role in 1/2 line day-to-day support, onboarding, and device management, while also contributing to ongoing improvements as the business evolves its tooling and infrastructure. This Mac Support Engineer will work fully onsite in Central London for 4 days per week. Required Skills & Experience from the Mac Support Engineer: • Proven experience supporting macOS environments in a corporate setting, • Familiarity with Jamf MDM for device investigation and management, • Exposure to Fleet Device Management (or willingness to learn as part of a migration), • Experience supporting Zoom Rooms or AV/meeting room technology, • Basic understanding of network troubleshooting, ideally within a Meraki environment, • Experience with Okta administration (user management and access support), • Strong experience managing user onboarding and offboarding processes, • Knowledge of IT asset management and inventory tracking, • Provide 1st and 2nd line support across a macOS-based environment, • Troubleshoot and resolve issues relating to Mac devices, applications, and user access, • Support and maintain Zoom Rooms, ensuring meeting spaces are fully operational, • Use Jamf MDM to investigate device issues, enforce policies, and support endpoint management, • Assist with the transition to Fleet Device Management, including basic administration and troubleshooting, • Investigate basic network-related issues using the Meraki dashboard, • Administer Okta, including user provisioning, deprovisioning, and password resets Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

M365 Engineer Location: London Hybrid Profectus Recruitment are working with a highly successful and growing financial services organisation to recruit an M365 Engineer. This is a fantastic opportunity to play a key role in shaping how Microsoft 365, Copilot, and Power Platform are safely and effectively adopted across the business. You will operate in a delivery and operational enablement role, ensuring platforms are scalable, secure, and fully supportable, enabling teams to innovate without introducing unmanaged risk. The Role • Lead the rollout and adoption of Microsoft 365 Copilot in a controlled, secure manner, • Configure and manage Power Platform environments, policies, and governance, • Implement DLP policies and connector governance to ensure safe usage, • Strengthen SharePoint and M365 configuration, including permissions and sharing controls, • Establish monitoring, logging, and BAU support processes, • Provide 2nd and 3rd line support across M365 and Power Platform, • Work closely with security, risk, and audit teams to implement controls and evidence compliance, • Create clear documentation, runbooks, and operational standards, • Support AI and automation initiatives across the wider programme What We Are Looking For • Strong experience administering Microsoft 365 in a production environment, • Solid understanding of identity, access, and permissions within M365, • Hands-on experience with Power Platform governance, including DLP and connectors, • Experience delivering phased rollouts of new M365 capabilities, • Ability to work closely with security and risk teams in regulated environments, • Proven experience troubleshooting complex M365 or Power Platform issues, • Experience setting up BAU support models and transitioning from project to operations Desirable Experience • Exposure to Microsoft Purview and information protection controls, • Experience with Microsoft 365 Copilot and associated governance, • Understanding of audit, monitoring, and logging within M365, • Experience supporting user adoption and working with training or comms teams Why Join • Work at the forefront of AI and automation within Microsoft 365, • Be part of a forward-thinking, highly regulated environment where your work has real impact, • Collaborate with senior stakeholders across technology, security, and risk, • Opportunity to shape governance and best practice in a growing organisation If you are an experienced M365 Engineer looking to step into a role with real influence across AI, automation, and platform governance, please apply with your latest CV for immediate consideration.

Dynamics 365 Support Analyst (Finance & Supply Chain Management) I'm currently working with a Not-for-Profit organisation in SW London who are looking to hire a Dynamics 365 Support Analyst to support and enhance their enterprise platform. This is a hybrid role (2 days on-site) in South West / West London, offering the chance to work across a mission-driven environment where technology directly supports impactful services. Key responsibilities: • Provide 2nd line support across D365 Finance & Supply Chain Management (F&SCM) (core focus), alongside CE and Power Platform, • Troubleshoot system/data issues and manage users, roles, and security, • Monitor integrations, batch jobs, and workflows to ensure system stability, • Support small changes, enhancements, and continuous improvement initiatives, • Assist with release cycles, testing, and environment management, • Proven experience supporting D365 F&SCM in a functional capacity, • Strong understanding of finance / operational business processes, • Experience with configuration, support, and incident resolution, • Exposure to CE or Power Platform (desirable) Interested? Please send your CV to discuss further and receive full details. Diversity, equity, and inclusion are at the heart of what we value as an organisation. Boston Hale is an equal opportunities employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any other status protected by law.

We’re looking for an experienced Trading Application Support Analyst to join our IT Production team in London. You’ll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels. This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business. CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock. What you’ll be doing • Providing 1st and 2nd line application support for CMC Markets’ trading platforms, • Ensuring maximum availability and performance using a follow-the-sun support model, • Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms, • Responding to alerts and incidents across production and non-production environments, • Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required, • Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors, • Supporting releases, deployments and change activities in line with agreed processes, • Contributing to improvements in monitoring, automation, documentation and support processes, • Participating in DR and BCP testing, • A proactive, self-motivated mindset with a genuine passion for technology, • 5+ years’ experience in an IT or application support environment, • 2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting, • Experience within the financial services or trading environment, • Knowledge of Windows Server, • Familiarity with ITIL frameworks, • The opportunity to support high-volume, real-time trading systems used globally, • Exposure to modern monitoring and support tooling in a complex technical estate, • A collaborative, international team culture across London and Sydney, • Ongoing learning, development and career progression opportunities

Job Title: 1st/2nd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £30,000-£35,000 per annum Overview We’re hiring a 1st/2nd Line Support Engineer to join a growing MSP, combining hands-on technical support with team coordination responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities • Provide 2nd line support across Microsoft, cloud, and network environments, • Support and maintain Microsoft 365, SharePoint, and endpoint management solutions, • Assist with cloud administration, updates, and system improvements, • Coordinate workloads across engineers and support day-to-day service delivery, • Experience in a 2nd line role within an MSP, • Strong knowledge of Microsoft 365, Windows environments, and basic networking, • Exposure to firewalls (FortiGate desirable) and MDM solutions, • O365 conditional access and SharePoint setup, • PowerBI knowledge advantageous, • Good communication and organisational skills

About the role A market leading public safety client of ours who provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second line technical support to a number of their UK based customers. You are responsible for the technical implementation and maintenance of their Control Room Solutions and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams across Europe. Your Main Responsibilities • Communicating with & responding to customers about technical service incidents, events and requests., • Analysing and diagnosing errors and faults, • Proactively drive incidents through to resolution, • Collaborate with the engineering teams, in the UK and wider global organisation to manage new services into live, decommission service and defect management, • Technically delivery of change requests into live services, • Collaborating with Product Management team on continuous product improvement based on customer feedback, • Ideally have knowledge of public safety technologies, • First and/or second line support in an enterprise / Cloud-based environment, • Incident management and problem resolution experience, • Microsoft operating platforms, including Microsoft cloud-based services (Azure), • Microsoft SQL Server deployment and management ideally, • WAN/LAN hardware, configuration and management, • Microsoft MTA or MCSA, Juniper, Cisco & Dell qualified ideally, • Azure fundamentals (AZ900) Security and compliance (SC900) qualified ideally, • Virtualisation (ESXI/HyperV/Virtualisation), • Technologies: MS Server 2019/22/25, Redhat Linux, AD and Group Policy Management, MS Certificate and KPI, MS SQL, Gigaspace, Java, Network config and Management, WSUS, /UXMS, • Hardware: Cisco LAN/WAN switches, Dell /Fujitsu/HP Server and user devices, Dell/Fujitsu/HP Server and SAN, • Knowledge of ITIL processes in a support environment This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

A successful and growing business based in Wimbledon is seeking an IT Support Analyst (1st–2nd Line) to join its internal IT team. This is a permanent, full-time role with a hybrid working pattern of four days per week in the office during probation, reducing to three days thereafter. Supporting around 50 users, the position is ideal for an IT professional with at least 2 years’ experience in a service desk or IT support environment, looking to develop their skills in a structured and supportive team. Candidates should be within a reasonable commuting distance of Wimbledon. Working within a small IT function, you will provide responsive day-to-day support while helping to maintain a stable and secure IT environment. The role combines user support, basic systems administration, and user lifecycle management, with a strong emphasis on service quality and ITIL-aligned processes. Key responsibilities will include: • Providing 1st and 2nd line support for Windows 10/11 users, resolving hardware, software, and access issues, • Logging, managing, and updating incidents and service requests via the IT Service Management system, • Administering Active Directory, including user and group management and access control, • Managing joiners, movers, and leavers in line with defined processes, • Supporting Microsoft 365 services including Exchange Online, Teams, and SharePoint, • Assisting with desktop and laptop builds using imaging tools such as SCCM/Endpoint Configuration Manager, • Maintaining accurate IT asset records and supporting asset management processes, • Supporting Remote Desktop Services and general connectivity issues, • Creating and updating IT documentation and user guides to support self-service, • Working within ITIL frameworks for incident, request, and change management You will be a confident communicator with a strong customer focus, able to prioritise workload and support users with varying levels of technical ability. This is an excellent opportunity to join a collaborative IT team, gain broad technical exposure, and contribute to improving IT services across the business. The salary on offer is up to £35,000 per annum, dependent on experience.

Job Title: IT Operations LeadLocation: London / HybridSalary: £75,000 – £100,000 per annumAbout UsWe’re a growing, technology-driven business where things move quickly and everyone gets stuck in. There’s no heavy hierarchy — just a team of capable people working together to get things done properly. We value people who take ownership, solve problems, and aren’t afraid to roll up their sleeves. If you like being in the detail, making real improvements, and seeing the impact of your work day-to-day, you’ll fit right in.The RoleWe’re looking for an experienced IT Operations Lead who understands the macOS platform as well as Windows to take ownership of our IT environment and help shape how it evolves as we grow.This is a genuinely hands-on role. You’ll be leading from the front — solving problems, improving systems, mentoring others, and setting the standard for how IT should operate.You’ll have the freedom to introduce better ways of working, drive automation, and build a robust, secure, and scalable IT function.What You’ll Be Doing • Owning day-to-day IT operations and ensuring reliability across systems and infrastructure, • Acting as the escalation point across 1st, 2nd, and 3rd line support, • Managing and improving cloud platforms, SaaS tools, and network environments, • Leading troubleshooting and incident response for complex technical issues, • Overseeing onboarding/offboarding, device management, and access controls, • Driving automation and reducing manual processes, • Improving IT processes, documentation, and service quality, • Partnering with the business to deliver practical, effective technology solutions, • Mentoring team members and raising the overall technical standard, • Leading IT projects and continuous improvement initiativesWhat We’re Looking For, • Around 7+ years’ experience in IT support and operations, ideally in financial services or another regulated, fast-paced environment, • Strong experience across 1st, 2nd, and 3rd line support, including triaging, prioritisation, and team coordination, • In-depth knowledge of macOS AND Windows environments, including endpoint management and hardware troubleshooting, • Kandji (Iru) knowledge or similar MDM, • Proven experience managing cloud-based platforms such as Google Workspace and Okta, • Strong networking and security expertise (WLAN, VLANs, firewalls, ACLs, VPNs, switching), • Experience with AWS (preferred) and/or Microsoft Azure, with exposure to Infrastructure-as-Code tools like Terraform, • Experience managing Mobile Device Management (MDM) platforms across desktop and mobile devices, • Ability to script and automate (e.g. Python, PowerShell) to improve efficiency and reliability, • Experience with ITSM/ticketing systems and best practices in service management and reporting, • Strong analytical mindset with the ability to troubleshoot complex issues and deliver long-term solutionsLeadership & Approach, • Comfortable taking ownership and making decisions in a fast-moving environment, • Strong communicator who can work across technical teams and the wider business, • Experience mentoring and developing team members, • Someone who leads by example — hands-on, practical, and solutions-focusedWhat You’ll Get, • £75,000 – £100,000 depending on experience, • A high-impact, hands-on role with real ownership, • The opportunity to shape and improve how IT is run, • A team culture focused on delivery, not unnecessary processApply for this role NOW you’re someone who takes pride in doing things properly, enjoys solving problems, and wants to build and improve systems in a meaningful way — we’d like to hear from you. Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

2nd Line Service Desk Engineer£35,000 – £40,000 + benefits including generous pension and holiday, bonus, private healthcare Epsom, Surrey, KT17 Our client is an extremely well-established (100+ years), independent financial services organisation with an outstanding reputation for stability, service excellence, and a genuinely supportive working culture. They offer long-term career security, career progression, and a generous benefits package. They are now seeking an experienced 2nd Line Service Desk Engineer to join their Service Desk team, providing high-quality technical support across a complex, regulated financial services environment. The 2 nd Line Service Desk Engineer Role: You will provide advanced 2nd line support to end users, owning incidents through to resolution and acting as a technical escalation point for 1st line. Working within SLA and ITIL frameworks, you will deliver a professional, customer-focused service while contributing to continuous improvement and knowledge sharing. Key responsibilities include: • Resolving and owning escalated incidents and service requests across desktop, server, O365, SaaS, Azure and on-prem environments, • Acting as a Subject Matter Expert for defined platforms and technologies, • Supporting joiners, movers and leavers, device builds, asset management and MDM, • Hands-on troubleshooting, software and hardware installation, backups and restores, • Working closely with 3rd line, security, change and external vendors, • Contributing to documentation, knowledge base articles and service improvements, • Minimum 3 years’ experience in a 2nd Line Support / Service Desk Engineer role, • Previous experience working within Financial Services or a highly regulated environment is preferred, • Strong knowledge of Windows desktop and server OS, Microsoft 365, Active Directory, Exchange, GPO, • Experience with Azure, SaaS, MDM, basic networking and virtualisation (VMware preferred), • Familiar with ITIL, SLAs, CSAT and structured incident/problem management, • Excellent communication skills and a customer-first mindset, • Join a financially secure, century-established organisation, • Supportive, people-focused culture with long-term career prospects, • Exposure to enterprise-grade technology in a regulated, professional environment

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working across a variety of client environments. Your New Role You will sit across 1st and 2nd line support, handling day to day user issues while also supporting more technical escalations as your experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities • Providing 1st and 2nd line support across multiple client environments, • Logging, managing and resolving tickets through a PSA system, • Supporting Microsoft 365 including users, mailboxes, permissions and devices, • Desktop and laptop support across Windows and macOS, • Basic networking troubleshooting including switches, firewalls and Wi-Fi, • User onboarding and offboarding, • Working to SLAs and contributing to service improvements, • Maintaining clear ticket notes and documentation Tech Environment • Microsoft 365, Exchange Online, SharePoint, • Windows and macOS environments, • Entra ID and basic cloud identity management, • Networking fundamentals including switches, firewalls and Wi-Fi, • PSA tools such as Autotask You Will Have • Experience in a 1st or 2nd Line IT Support role, • Previous MSP experience is strongly preferred, • Good working knowledge of Microsoft 365 and Windows environments, • Comfortable dealing directly with users and stakeholders, • Strong troubleshooting mindset and attention to detail, • Able to prioritise workload in a fast-paced environment, • Someone who takes ownership of tickets rather than passing them on Desirable • Experience in an MSP environment, • Experience in a music or entertainment environment, • Experience with Networks

IT Support Engineer – 2nd Line (Service Desk) An exciting opportunity for a 2nd Line IT Support Engineer to provide technical support, troubleshooting and cloud-based solutions across Microsoft environments within a fast-paced MSP setting. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst SALARY: £34,000 to £38,000 per annum (DOE) + Benefits LOCATION: Hybrid Working (3 Days in the City of London Office (EC1N) and 2 Days Work from Home) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 Hours per Week, Monday to Friday Career Progression Opportunities JOB OVERVIEW We have a fantastic new job opportunity for a 2nd Line IT Support Engineer to join a collaborative organisation delivering IT support, cloud computing and managed services solutions. As a 2nd Line IT Support Engineer you will provide advanced technical support across Microsoft 365, Azure, networking and infrastructure environments, resolving escalated service desk issues. Working as a 2nd Line IT Support Engineer you will take ownership of incidents, ensuring timely resolutions in line with SLAs while delivering excellent customer service and clear communication. This role offers strong career progression, ongoing training and exposure to modern technologies within a supportive and fast-paced MSP environment. DUTIES Your duties as the 2nd Line IT Support Engineer include: • Provide Advanced Support: Resolve escalated incidents and service requests from 1st Line teams, • Troubleshoot Systems: Diagnose and resolve issues across Microsoft Azure, Microsoft 365, AVD and networking environments, • Manage Incidents: Take ownership of support tickets through to resolution in line with SLAs, • Communicate with Customers: Deliver clear updates and technical guidance to users and stakeholders, • Escalate when Required: Work with senior engineers, providing detailed diagnostics and analysis, • Maintain Documentation: Accurately update ITSM systems and contribute to knowledge sharing, • Support Service Desk: Assist with ticket triage and inbound calls during peak periods CANDIDATE REQUIREMENTS • Previous experience in an MSP environment within IT support or service desk roles, • Strong knowledge of Microsoft 365 including Outlook, OneDrive, SharePoint and Teams, • Experience supporting Windows 11 and Mac OS, • Experience with Windows Server, Active Directory, DNS and Event Viewer, • Proven experience of troubleshooting networking and infrastructure issues, • Experience managing user accounts, Azure AD and MFA configuration, • Exposure to Conditional Access and cybersecurity best practices, • Excellent customer service and communication skills with a strong telephone manner, • Ability to prioritise workload, work under pressure and meet deadlines, • Relevant Microsoft certifications including AZ-900, MS-900, SC-900 and MS-102 BENEFITS • Learning and development opportunities including Microsoft certifications, • Career progression opportunities, • 21 days holiday (increasing after 3 years of service) plus public holidays, • Birthday day off, • Private healthcare after probation, • 40% off gym membership, • Pension scheme from day one, • Cycle to work scheme, • Eyecare vouchers, • Social events and team activities, • Electric car scheme after 2 years of service, • Recruitment referral scheme APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14647 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Systems Consultant (3rd Line / Infrastructure) - Hybrid Working - £55,000! Role: Systems Consultant Location: London (Hybrid – 3 days onsite / 2 days remote)Salary: £45,000 - £50,000 (DOE) A highly respected London-based Managed Service Provider is looking for a Systems Consultant / 3rd Line Infrastructure Engineer to join their growing Infrastructure Services team. This role is ideal for an experienced 2nd or 3rd Line Engineer within an MSP who wants to move into a more consultative, customer-facing infrastructure position, working with modern cloud-first and security-led environments. You'll play a key role in supporting and improving client infrastructure while developing deeper expertise across Microsoft cloud, security, and enterprise infrastructure technologies. The Role As a Systems Consultant, you’ll operate as a senior escalation point within the infrastructure team, supporting complex technical environments across multiple clients. You’ll work closely with Service Desk, Professional Services, and Account Management teams to ensure the stability, security, and scalability of client IT environments. This position also offers the opportunity to develop into a technical authority or future infrastructure architect within a fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes, upgrades, and infrastructure improvementsContribute to automation, platform standardisation, and service improvementsSupport security posture, backup, business continuity, and disaster recovery solutionsDevelop into a Subject Matter Expert (SME) for key technologies and vendor platformsProvide mentorship and guidance to 1st and 2nd Line engineersMaintain clear technical documentation and communicate effectively with customersOccasional client site visits may be required for workshops, escalations, or technical meetings. Technical Environment You’ll be working across modern cloud and infrastructure technologies, including:Microsoft 365Microsoft Azure (IaaS, identity, networking, security)Windows ServerActive Directory / Entra IDGroup PolicyVirtualisation (VMware / Hyper-V)Advanced networking (VPNs, routing, switching, firewalls)Backup & disaster recovery platformsAutomation & scriptingCyber security technologies and controls Experience Required 2–3+ years in a 2nd / 3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator – AZ-104)Experience with Microsoft 365 administration and identity servicesExposure to AWS or Google CloudExperience with RMM and PSA toolsKnowledge of backup platforms (e.g. Veeam, Datto)Exposure to SIEM / SOC toolsUnderstanding of AI tools such as Microsoft 365 CopilotLinux administration experience The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

We are pleased to announce that we are currently seeking an experience Nursery Manager for a 35 place nursery based in Ilford. This is a full-time role with the view of becoming an area manager when the 2nd nursery opens in August. With an Ofsted rating of 'Good' this lovely setting offers sensory, cooking, yoga, outings and parent workshops this is a fantastic opportunity for the right candidate. Co... ZIPC1_UKTJ

Large secondary school in South London region requires an experienced technician with strong 2nd line experience and excellent communication skills to join an existing team. You will have current 2nd line+ level understanding of much the Microsoft stack including Intune, Entra, 365 admin console, Office apps etc. It would also be useful to have a good understanding of network switch and AP technologies like Cisco, Aruba, Ruckus or other. Ideally you will have previous experience of working within schools and understand the priorities, onsite working and safeguarding! Parking onsite or overground rail nearby

Freightserve recruitment are looking for an IT Support Operator who is experienced with Cargowise. The company are a well-established Freight Forwarder based in the Feltham, Middlesex area. Job Role:- Providing high quality global logistics services and developing optimal logistics solutions for their customers. Daily duties:- • Provide 1st line support for all user CargoWise issues that arise, • Assist in CargoWise IT projects including company system implementations, • Utilise 2nd line escalation when required, • Support of problems with various Microsoft applications, • Basic level network infrastructure support, • Attention to detail and logical approach, • Excellent written and spoken English, • Interest in project work, • Flexible and resilient, • Optimum time management and able to effectively prioritise tasks, • Proactive, • Strong analytical skills, • Problem-solving skills, • Team and service-oriented, • Willingness to learn with new IT products, • Integrity: The role requires appropriate handling of confidential sensitive information • Cargo Wise experience essential, • Previous experience min 3 years, • Successful assistance of projects within previous role As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industries.

SHS Family Support Practitioner (School-Based) Location: Trinity Academy -Future Academies - 56 Brixton Hill, London SW2 1QS Hours: 5 days per week, Term Time Only + inset days Salary: £25,003- £27,525 per annum (This role is term-time only; the salary is in line with working weeks) Closing date: 14/05/26 Interview dates: • 1st Stage interview: (online interview) 20/05/26 Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. Is this a mission for you? Yes? Then read on. We are looking for a Family Support Practitioner to join our team and to make a difference in children’s lives every single day. As the Family Support Practitioner, you will be based at the setting and work in close partnership with school staff to deliver a programme of casework to promote and improve educational outcomes for the children and their families we support. You will also focus your support to help improve attendance, punctuality and engagement in learning. You will have excellent relationship-building and communication skills with a proven ability to communicate with a wide group of people. You’ll have previous experience of: • working in an education setting or similar to improve a child’s school attendance and engagement in learning, • working and engaging with parents/carers, children or individuals through individual and/or group-based support, • factors affecting a child’s capacity to learn, • working with families from diverse communities, • holistic family support As an employer, we offer: • Employee Assistance Programme, providing confidential support for you and your family, • Life assurance for added financial security, • Pension scheme, • A structured induction programme with training throughout your first 6 months to help you feel confident and supported in your role, • Regular supervision and reflective practice to support your wellbeing and professional development, • The opportunity to make a meaningful difference to the lives of children, young people and families, • A supportive and collaborative team environment where your experience and ideas are valued School-Home Support takes very seriously, the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to a DBS Check. All practitioner roles at SHS are subject to an Enhanced DBS Check. To Apply If you feel you are a suitable candidate and would like to work for School-Home Support, please click apply to be redirected to our website to complete your application.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

Network Engineer - Modernisation, LLD Up to £550 per day (Inside IR35) Hybrid / London 6 months My client is seeking a Network Engineer to support a Network Modernisation Programme, focused on the delivery of a new cloud network and supporting site infrastructure. The role will involve creating and implementing low level network designs, coordinating third party field engineers, and providing 2nd line support throughout the wider programme. Key Requirements • Demonstrable experience in a Network Engineer or similar infrastructure role, • Strong knowledge of enterprise networking technologies and best practices, • Hands-on experience producing and delivering low level network designs, • Proven track record troubleshooting and resolving live network issues, • Experience working on large scale network transformation or modernisation initiatives, • Exposure to cloud based networking solutions Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have a temporary opportunity to work with our client in Uxbridge, North West London as a Domestic worker Role: Cleaner Numbers required: 60 Duration: Starting on 26th May 2026 - 2nd October 2026 Hours: Monday to Friday 30 hours per week Paying £13.35 per hour Duties associted with the residential accommodation in order to insure standards and customer expectations are meet and maintained, working in accordance with university and departmental policies and procedure's. 1 - Carrying out the cleaning of designated ares in all residencies 2 - Carry out all duties using the equipment (including power equipment) and materials supplied by the university 3 - To comply with the Health and Safety at work act to ensure a safe working environment 4 - To report any accidents / incidents to the domestic advisor immediately. 5 - To ensure all doors are locked once cleaning has taken place 6 - To participate with all training when required 7 - To work additional hours including weekend work as and when required You must be able to travel to Uxbridge If you would like to hear more about this role please send a copy of your CV. We will contact all shortlisted candidates. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

As the Network Manager, you are responsible for overlooking the management, security, availability, maintenance and installation of the administrative and curriculum ICT network, this includes the software and hardware infrastructure of the school’s ICT network. You will also have the responsibility of monitoring the IT technicians working on site. In addition, you will work alongside the Senior Leadership Team to support in development of the school’s IT infrastructure and establish and enact plans for projects. Your role is crucial in ensuring the schools ICT network is optimised for effective use by members of staff and students while ensuring its stability and security. It is crucial you have a high level of commitment to delivering the clients services in a way which successfully reflects the companies values. Within the role, you will be responsible for encouraging effective communication between MSP and school. This involves keeping up to date on the services and solutions the client on can offer, as well as managing customer accounts. Key Responsibilities include: • Running the school’s ICT based applications and network infrastructure., • 2nd/3rd line support., • Ensure work is in line with school policies., • Day to day management of all IT operations ensuring that requests are dealt with quickly and effectively., • Take responsibility and line manage the work produced by ICT support staff., • Supplying technical advice, training, and support to staff to ensure they are able to make effective use of systems., • Observation and maintenance of all key systems including virtual & physical server environments, switches, Microsoft 365, and backups., • Passionate for IT, it is required you are a minimum of 2-3 years of experience working as an IT Manager/Network Manager/Senior ICT Consultant within a school setting., • The ability to work independently and in collaboration with team, with a skill for problem-solving and a pro-active approach to identifying opportunities to improve the services given by the team., • Is self-motivated, with great communication and interpersonal skills, additionally having top-end customer service skills., • Has a high level understanding of the responsibilities and requirements of working within a school environment., • Skilled in preforming upgrades to a school IT Network system.

Joiner - London (Job Ref: 26/JNER) Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. With our ever increasing number of new clinics opening on the high street across the UK and Ireland, we require a number of new staff members to join our Facilities team. We have exciting new career opportunities for Joiners to join our Facilities team. Location: Home based in the Greater London area, with travel required to Randox sites, mainly across London and the south of England. Some travel to other parts of the UK and Ireland may be required on some occasions. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday from 08.40 to 17.20. Some flexibility may be required. What does this role involve? The main purpose of this role will be the maintenance of existing Randox sites as well as fit out of new sites across the UK and Ireland. Key duties of the role will include: • Ensure that adequate stock records are maintained for all materials held., • To assist with sub-contractors visiting sites to perform necessary/preventative maintenance., • Being responsible for ensuring all work carried out is in accordance with current Building and Planning Policies applicable to the works., • Assist the Facilities Supervisor with planning aspects of building works for new extensions and alterations., • Liaise with Facilities Supervisor on a daily/weekly basis for updates., • To raise all material purchase requisitions and forward to Facilities Supervisor in a timely manner., • To execute the work schedules for all relevant General Maintenance in a timely manner., • To ensure all job sheets are forwarded at the end of each week for inclusion in the next schedule of work., • Ensure that site walk rounds are performed once a month externally to log any external maintenance required., • To liaise with Facilities Supervisor regarding audits and to ensure that all requests are completed., • To ensure that you are adequately trained on all equipment required to perform your duties., • To ensure that all members of the team are always working with appropriate PPE and within Health and Safety Guidelines., • Ensure monthly H&S Checks are performed on all equipment and reported to the Supervisor., • Travel regularly to different existing and new Randox sites throughout the UK and Ireland. Who can apply? Essential Criteria: • Qualified joiner with experience on site., • Previous experience in general building sites or fitout environment., • Experience in dry lining / ceilings, 1st and 2nd fix joinery., • Proficient in using hand and power tools., • Ability to lift and handle heavy objects., • Ability to work in all weather conditions., • Competent in performing routine manual labour tasks., • Excellent attention to detail and proven ability to understand and execute written instruction., • Good timekeeping/time management skills., • Ability to complete necessary paperwork to comply with department procedures., • Valid Construction Skills Register Card., • Full UK driving license., • Flexibility to travel throughout the UK and Ireland. Desirable Criteria: • Previous experience in a similar role., • Previous team leadership experience., • Experience in shopping centres / shop fit., • Experience in strip out and fitout on sites., • Asbestos awareness course training., • Trained First Aider. How do I apply? Click "Apply" on the site you are viewing this advert on to submit your CV to Randox for review. This advert may remain open for up to 30 days but may close earlier if sufficient applications are received to fill the role. We look forward to hearing from you! About Randox: An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the centre of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and, based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike. Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially. Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high calibre applicants with scientific, engineering, software, and broader business skills – including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions. Randox Laboratories Limited is an Equal Opportunities Employer.

Xpertex Xpertex, part of the larger Exponential-e Group, are an information and data cyber security company that have been providing high-security services and solutions to the public and private sector since 2006. With over 15 years’ experience Xpertex is a leader in cyber security, solving complex security problems across Government, Industry and Commerce. Through our experience, knowledge and expertise we have developed trusted relationships with high profile clients; giving them the best solutions that deliver high security Networks, enhanced Cyber Security and quality Information Assurance. People are the cornerstone of everything we do and Xpertex offers fantastic career opportunities for those motivated to become experts in their field. If you are a passionate individual and enjoy the challenge of a fun, fast-paced work environment connect with us today. Job Description Overall purpose of the job: • The role provides direct DevOps support and business consulting to Xpertex customers, based 5 days a week on customer site. The role sits within a DevOps Managed Service team offering IT Development, IT Security, IT Operations as well as assurance to Xpertex’s customer systems., • The post-holder will be skilled and experienced professional operating at the SFIA band specified, • Functional, Technical, support and optimisation of the technical systems within the Managed Service, • Technical Consultancy on multiple customer engagements at customer sites and remote support, • Development, Test & Release and Support of customer products, • Management of all planned outages and deployments of new services, software or capabilities – this includes upgrades, major changes and periods of special interest, • Engage with business development stakeholders to support growth in the relevant line-of-service., • Provide subject-matter-expertise in 2nd and 3rd Line support in response to queries received by peers and colleagues or managers, • Producing project artefacts, technical designs and support documentation that is reviewed, managed and stored appropriately in line with best practice, e.g. Prince2, TOGAF, ISO, AGILE etc., • Attendance at Daily Scrum or checkpoint meetings – including any associated documentation, managing incidents, escalations or upcoming upgrades, • Providing progress updates to relevant stakeholders including identification of risks and issues., • Researching market approaches, • This role will require you to hold an active high level of DV security clearance prior to starting the role, • Experience working in DevOps related engagements or related field, • Knowledge of information technology practices and products to provide objective and credible opinions and guidance, • Experience of Linux/RHEL v6x, 7x and 8x, • JavaScript, SQL, Java, Python and Unix coding, • Scripting knowledge, • AGILE, • JIRA, • Communicate with impact and empathy and adapt style to suit the situation, • OpenText Service Manager and/or ServiceNow report creation knowledge, • Ability to provide written reports to a high standard with the appropriate caveats and guidance (internal and external facing material), • AWS accreditation, • Knowledge of COTS products (including but not limited to; Elasticsearch, NiFi, Rabbit, Kafka, MongoDB, Hadoop, Ansible, Git and Kubernetes), • Development of dashboards for monitoring and alerting through Grafana, Splunk, Prometheus and OpenText Om and Ops Bridge, • On prem to cloud application migration Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

IT Field Engineer Addlestone/ Epsom £30,647 + 34 Days Holiday + Local Government Pension + Excellent Benefits + Long-Term Progression + Car Millage Are you an IT Support Engineer with experience in first or second line support?Do you want a varied, field-based role where you'll work across multiple sites, develop your technical skills, and play a key role in keeping critical systems running?This is a fantastic opportunity to join a large, forward-thinking organisation that is heavily invested in technology and continuous improvement. Supporting multiple sites across the region, they are committed to creating modern, high-performing IT environments that enable both staff and users to thrive.With a strong focus on collaboration, innovation and development, this organisation offers clear progression pathways, ongoing training, and a genuinely supportive team culture. You'll be part of a well-structured IT function where your contribution has real impact and your development is prioritised.In this role, you'll be responsible for delivering first and second line support across multiple sites, ensuring systems are running smoothly and users are fully supported. You'll work on a mix of day-to-day troubleshooting, installations, system upgrades and wider IT projects, giving you a highly varied and engaging workload.You'll also play a key role in maintaining hardware, supporting network infrastructure, monitoring system performance and ensuring security and compliance standards are met. This is a hands-on role where no two days are the same, ideal for someone who enjoys problem solving and working in different environments.The ideal candidate will have experience in a 1st and 2nd line role, have a full driving licence and live in a commutable distance to Addlestone or Epsom The organisation is known for investing in its people, offering structured development, defined career pathways and a strong benefits package. This includes a generous holiday allowance of 34 days, access to a local government pension scheme, wellbeing support including 24/7 GP access, and additional perks such as retail discounts and cycle to work schemes. The Role *Provide first and second line IT support across multiple sites *Monitor and respond to service desk tickets within agreed timeframes *Install, configure and maintain hardware, software and network systems *Support system upgrades, deployments and IT projects *Maintain equipment and carry out basic repairs when required *Monitor backups, system performance and security processes Support users and troubleshoot technical issues in a professional manner The Person *Experience in first or second line IT support *Strong knowledge of end-user devices, networks and IT systems *Excellent problem-solving skills and attention to detail *Ability to communicate effectively with non-technical users *Understanding of data protection and IT compliance *Full UK driving licence and willingness to travel between sites *Candidates must live in a commutable distance to the Addlestone or Epsom area. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

2nd Line Support Engineer (Infrastructure) Location: Hybrid / UK-based Contract Length: 6 months IR35 Status: Outside IR35 Overview We are seeking a proactive and detail-oriented 2nd Line Support Engineer to support and maintain server infrastructure across both on-premise and cloud environments. This is a hands-on role suited to someone with solid foundational experience who is looking to deepen their skills across infrastructure, backend systems, and some frontend/server-facing technologies. You will work closely with senior engineers to support, monitor, and maintain systems, assist with upgrades, and ensure platform stability within a highly regulated environment. Key Responsibilities • Provide 2nd line support for physical and virtual server environments, • Monitor system performance, investigate issues, and carry out troubleshooting across backend infrastructure, • Support and maintain Windows Server platforms (basic Linux exposure beneficial), • Assist with server upgrades, patching, and migration activities (Windows & SQL Server), • Support core services including Active Directory, DNS, DHCP, and Group Policy, • Work with monitoring tools to ensure system availability and performance, • Assist in maintaining security standards and compliance requirements, • Collaborate with senior engineers and other teams on infrastructure improvements, • Experience in a 2nd Line Support or similar infrastructure support role, • Working knowledge of Windows Server environments, • Basic understanding of Active Directory, DNS, DHCP, and Group Policy, • Experience troubleshooting server, application, or infrastructure issues, • Awareness of backend systems and how they interact with frontend services, • Exposure to SQL Server (support, basic queries, or maintenance tasks), • Familiarity with monitoring tools and alerting systems, • Understanding of security and compliance in regulated environments (desirable), • Exposure to cloud platforms such as Azure or AWS (beneficial but not essential) Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.

Carpenters Required! We are currently recruiting for experienced Carpenters to join our team on some exciting new projects at London Heathrow Airport and surrounding areas. Role Responsibilities: • Carry out 1st and 2nd fix carpentry., • Strip out and fit outs to new and existing buildings., • Installation, repairs and replacement of doors, frames, skirtings etc., • Reading and interpreting technical drawings., • Ensuring work is completed to a high standard and within deadlines.Requirements:, • Proven experience as a Carpenter, • Valid CSCS Blue card - NVQ Carpentry Qualification essential., • Full five year work history within the U.K., • Own tools., • Flexibility to work with other trades and help with other work when required., • Strong attention to detail.What We Offer:, • Competitive hourly rate of upto £30 per hour., • Mixture of days & nights. Overtime and weekend work available., • Ongoing work opportunities., • Weekly pay. If you're a reliable and skilled Carpenter looking for your next opportunity, apply now or contact us directly.

Role Overview A growing and well-established Managed Service Provider is looking to bring in an experienced 2nd to 3rd Line IT Support Engineer to join their high performing team. This is a great opportunity for someone who thrives in a fast-paced MSP environment and wants exposure to a wide range of technologies, clients, and project work. Your New Role You will be working across both support and project delivery, taking ownership of technical issues and contributing to the ongoing improvement of client environments. Your Responsibilities • Administering and supporting Microsoft 365 including Exchange Online, SharePoint, Teams, Entra ID, Intune and compliance tools, • Managing Windows and macOS environments, • Delivering email migrations including cloud to cloud and hybrid setups, • Supporting and troubleshooting networking equipment including Cisco Meraki, HP Aruba, Ubiquiti and SonicWall, • Leading infrastructure projects from design through to deployment, • Using tools such as Datto RMM, Autotask and IT Glue to monitor and manage environments, • Supporting server, backup, security and firewall configurations, • Attending client sites when required for installs and issue resolution, • Working with video conferencing equipment Tech Environment • Microsoft 365, Exchange Online, SharePoint, Google Workspace, • Intune, JAMF, Entra ID, Endpoint Manager, • Cisco Meraki, HP Aruba, Ubiquiti, SonicWall, VLANs, • Datto RMM, Autotask, IT Glue, • Security and backup tools including Bitdefender and SaaS protection platforms You Will Have • Previous experience in an MSP environment, • Strong hands-on Microsoft 365 experience end to end, • Comfortable working across 2nd and 3rd line support, • Experience with migrations and hybrid environments, • Strong communication skills and ability to work with a range of users including senior stakeholders, • Someone proactive, reliable and able to take ownership of issues and projects Desirable • Exposure to Linux, • Experience in creative or production environments

Systems Engineer (2nd Line Support) Location: Central London / Client SitesWorking Pattern: 4 days office / 1 day WFH Why this role stands out This isn't your standard service desk job. You'll be working at the heart of the financial sector, supporting traders, investors and senior stakeholders in fast-paced, high-stakes environments where technology genuinely matters. The expectation is high, but so is the opportunity. The goal isn't just to hire engineers, it's to develop them into the next generation of Cloud Infrastructure Engineers, Team Leaders and Technical Specialists. If you're already strong in a 2nd line role and want to step into something more demanding, more rewarding and with a clear growth path, this is that move. What you'll be doing • Acting as a key escalation point for 1st line engineers, owning complex issues end-to-end, • Delivering high-quality 2nd line support across desktop, server and cloud environments, • Supporting business-critical systems in real time, where downtime isn't an option, • Building strong relationships with end users, from junior staff through to C-suite, • Managing incidents, prioritising effectively and communicating clearly throughout, • Working closely with internal teams and third-party vendors to resolve issues fast, • Contributing to continuous improvement across processes, tooling and service delivery, • 2+ years' experience in a 2nd line (or strong 1st/2nd line hybrid) role, • Confident communicator, able to work directly with senior stakeholders, • Naturally curious, always looking to understand the "why", not just the fix, • Calm under pressure, organised and methodical in your approach, • Someone who takes pride in delivering a genuinely high standard of work, • A team player who's happy to support and mentor more junior engineersTech you'll be working with, • Microsoft stack: Windows 10/11, Windows Server, Microsoft 365, Azure AD, • Exchange Online, SharePoint, Teams, • Azure Virtual Desktop (AVD), Intune, Autopilot, • Networking (Cisco), VOIP (Teams), • PowerShell scripting, • SQL Server, FSLogix, Azure Storage, • Cyber security and conditional accessWhat you'll get in return, • Exposure to enterprise-level environments in the financial sector, • Clear progression into 3rd line, cloud and leadership roles, • A culture that genuinely invests in your development, • A high-performing team that values quality over shortcuts

Are you looking for a rewarding career in IT support? You will provide 1st and 2nd line IT Technical Support, under general supervision, to Travelers UK staff. Ensures that customers have optimum use of corporate IT Systems, with specific responsibilities for all Core Systems, Personal Computers and Peripherals for the Travelers UK offices, so that the business can gain maximum effectiveness from the tools provided. This role does not manage others. If this sounds like the opportunity for you, apply today and take the next step in your IT career. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do?Key Tasks: • Working as part of the IT Technical Support team, assist with the day to day support of the Travelers PC desktop and supporting systems, and carry out any IT related requests, as instructed by the support manager ., • Assist with the support for all PC hardware, laptops, printers, scanners, Mobile and PC based applications such as Microsoft Outlook and MS Office. Work with third parties and pass calls to other teams within IT when required., • Utilise the IT Service Desk system effectively for the logging and tracking of incidents and requests within set SLAs., • Carry out internal moves and setup of presentation equipment for meetings as requested by business users in the IT Service Desk., • Any other reasonable duties.General Responsibilities:, • Complying with Travelers Companies Code of Business Conduct and Ethics and HR policies and procedures., • Ensuring adherence to Travelers Companies' Business Excellence Policy and procedures and delivering high quality service to our brokers and customers in line with our service standards ., • Handling complaints in accordance with Company guidelines and your personal authority., • Complying with FSA (including TCF where appropriate), Irish Financial Regulator and Sarbanes Oxley guidelines ., • Working as a team with colleagues within the Company ., • Developing strong relationships with our key supporting brokers and customers ., • Communicating knowledge of his/her actions to his/her manager and colleagues and to consider their impact on other technical, operational, sales and financial disciplines when formulating those actions ., • Adhering to the Company's Environmental Policy and procedures ., • Keeping adequate records of all transactions undertaken with our brokers and customers ., • Continually looking for improvement both from a personal and business perspective., • Perform other duties as assigned.What Will Our Ideal Candidate Have?, • Experience in the financial sector., • Broad technical knowledge, specifically in Microsoft Office., • Excellent written, oral and interpersonal communication skills with high standards for customer service., • Proactive, self-starter personality - having the ability to initiate, conduct and direct investigation into IT infrastructure and service issues., • Ability to priorities and execute tasks in a high-pressure environment and make sound decisions in emergency situations., • Customer facing skills., • Must possess technical experience in a production support operation., • Demonstrates technical proficiency for relevant products, tools and/or processes across the role disciplines., • Able to execute routine and complex problem diagnostics, incident and/or problem management, change implementation, product installation, hardware and software support., • Ability to develop strong working relations with all customers., • Possess a working knowledge of both the business area and IT as it relates to job responsibilities., • Must be able to implement solutions relating to technical problems and deficiencies with minimal direction from management., • Must be able to solve complex problems from a broad range of disciplines., • Must be familiar with incident, problem and change management processes and escalate problems according to established procedures and timelines., • Seeks and offers ideas or new ways of doing things that will provide added value to existing company processes., • Candid collaboration and Communications., • Good written and oral communication skills., • Works well in a team environment., • Speed and Flexibility., • Adapts well to change while maintaining focus on achieving quality results., • Must be able to handle new and/or shifting priorities.What is a Must Have?, • Prior experience with customer facing, end user Technology support.

Job Title: Dynamics 365 Developer & Support Engineer (Lead) Location: Hybrid - London (2 to 3 days on site)Salary: £87,000 per annum + benefitsContract Type: Permanent Overview We're recruiting a Dynamics 365 Developer & Support Engineer (Lead) to take ownership of the design, development, and support of Microsoft Dynamics 365 and Power Platform solutions. This is a senior, hands-on role blending development leadership with day-to-day technical support. You'll shape solution design, drive integrations, and ensure robust, secure, and high-performing systems across a complex Microsoft ecosystem. Key Responsibilities Development * Design, develop, and enhance Dynamics 365 CE applications aligned with best practice. * Build and configure workflows, plugins, automations, and integrations across Power Platform (Power Apps, Power Automate, Dataverse, Power BI). * Integrate Dynamics 365 with Azure Logic Apps, API Management, and other enterprise services. * Implement and manage CI/CD pipelines and GIT version control. * Collaborate closely with Product Managers and business users in an Agile SCRUM environment. * Ensure quality assurance and compliance with OWASP Top 10 and security standards. Support * Provide 2nd and 3rd line support across Dynamics CRM applications. * Manage incidents, service requests, and changes following ITIL processes. * Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential * Proven technical expertise in Dynamics 365 CE configuration and customisation. * Hands-on with Power Platform including Power Apps, Power Automate, Power BI, and Dataverse. * Strong integration skills with Azure Logic Apps, REST/SOAP APIs, and KingswaySoft. * Experience with CI/CD, DevOps, and GIT version control. * Proficient in SQL, SSIS, and Azure Data Factory (ADF). * Working knowledge of Agile/SCRUM and OWASP principles. * Excellent stakeholder management, communication, and problem-solving skills. Desirable * Exposure to Copilot and AI-driven tools. * ITIL certification or experience working in ITIL environments. * Performance tuning and data migration expertise. *Rates depend on experience and client requirements

Technical Support Engineer - Growing Managed Services Provider London - Hybrid (3 days per week in their office) Paying between £40,000-£42,000, depending on experience. We're working with a fast-growing Managed Services Provider that is expanding its technical support function. They're seeking a skilled and customer-focused 2nd Line Engineer who enjoys tackling varied technical challenges and wants to develop their career within a modern, ambitious MSP. This is an excellent opportunity for someone who thrives in a dynamic environment and wants exposure to new technologies as the business continues to scale. Key Responsibilities • Provide high-quality 1st - 3rd line support across a broad customer base, • Troubleshoot and resolve issues within Microsoft 365, Azure, and Windows Server environments, • Handle escalations from the 1st Line team and take ownership of more complex incidents, • Support project delivery, migrations, and infrastructure improvements, • Maintain accurate documentation and contribute to internal knowledge sharing, • Deliver remote and occasional on-site support when required Required experience: • Strong experience with the Microsoft ecosystem, including:, • Microsoft 365 administration, • Azure AD / Entra ID, • Windows Server (2016/2019/2022), • Exchange Online, SharePoint Online, Teams, • Good understanding of networking fundamentals (DNS, DHCP, VPN, firewalls), • Experience working within an MSP or multi-customer environment, • Confident troubleshooting hardware, software, and cloud-based issues Highly Beneficial: • Exposure to Google Workspace, • Experience supporting macOS devices, • PowerShell or other scripting knowledge, • Familiarity with RMM/PSA tools London - Hybrid (3 days per week in their office) Paying between £40,000-£42,000, depending on experience. Must be eligible to work in the UK.

Senior IT Support Engineer London (Office-Based) Monday–Friday, 9:30am–6:00pmA globally established media agency with 1,000+ employees across international offices is seeking a macOS focused Senior IT Support Engineer with Jamf, Okta and Google Workspace experience to join its London team. The company is recognised for award-winning campaigns delivered to major global brands.This is an excellent opportunity for an experienced macOS and Jamf IT support professional who thrives in a creative, fast-paced environment and wants to further develop their expertise within an Apple-centric infrastructure using Jamf.The Role Working within a small IT team, you will provide high-quality end-user support across the London office and remote global users. The environment is predominantly Mac-based, and the role requires strong macOS expertise along with exposure to modern identity, security, and networking platforms such as Google Workspace and Okta.This is a fully office-based position to ensure consistent on-site support coverage.Key Responsibilities • Provide 1st/2nd line technical support to internal users, • Configure and deploy hardware for employees and freelancers, • Administer user accounts and access permissions, • Support Apple devices (macOS, iOS, tvOS), • Manage and maintain Google Workspace environment, • Deliver remote support to UK and international teams, • Maintain accurate documentation and improve support processes, • Assist a sister company based within the same London officeTechnical Environment, • Apple macOS & hardware, • JAMF (100 certified minimum; exposure to 200 level desirable), • Google Workspace (Gmail, Drive, Groups, Calendar), • Okta (or similar identity management tools), • CrowdStrike Falcon, • Juniper switching & SonicWall firewalls, • Cisco Meraki access points, • Adobe Creative Cloud, • Video conferencing platforms (Google Meet, Zoom, Microsoft Teams), • Basic Windows supportRequired Experience, • Minimum 2+ years in an IT Support role, • Strong macOS troubleshooting (GUI & terminal), • Experience in fast-paced environments (agency/creative sector advantageous), • Helpdesk/ticketing system experience, • Excellent communication and customer service skills, • Strong organisational and time management abilitiesDesirable Skills, • Advanced JAMF or macOS MDM knowledge, • Shell scripting or automation experience, • Understanding of ISO 27001, SOC II, or similar security frameworks, • Familiarity with ITIL v4 practicesPersonal Attributes, • Proactive and solutions-focused, • Strong sense of ownership and accountability, • Confident communicator with internal stakeholders, • Eager to learn and develop technical skillsBenefits, • 25 days annual leave, • Pension scheme, • Life assurance, • Supportive leadership and collaborative culture, • Friendly, social working environment, • Trusted to work autonomously without micromanagementEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

• 2nd Line Support - Hardware, • London - Onsite 5 days a week, • 3 months, • Inside of IR35, • £200 per day Responsibilities: • Hand on Support engineer to support business users via phone, Email, SNOW tickets and in person and complete all tickets within SLA, while managing user's expectations., • Onboard New Joiners and carryout ad-hoc desk moves as and when required, • Provide 1st -2nd Line Support with all Hardware related issues, • Provide Mobile Device setup/support, • 2nd line Hardware Support, • Experience with Desk moves, • Thin Clients - Ipads/Iphone Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Service Desk Engineer (2nd Line) London (North London) Hybrid (3 days onsite, 2 days remote) | Occasional client travel Are you an experienced IT support professional ready to take the next step in your career? Do you enjoy solving complex technical issues while delivering outstanding customer service, both remotely and face-to-face? We’re looking for a skilled Service Desk Engineer (2nd Line) to join our dynamic Service Delivery Team. About the Role As a 2nd Line Service Desk Engineer, you will be at the forefront of delivering high-quality technical support to our clients. You’ll handle escalated incidents, proactive monitoring alerts, and on-site visits, while helping to mentor and develop the 1st Line team. Key Responsibilities • Respond promptly to technical support requests via phone, email, and ticketing system, • Diagnose and resolve 2nd line and escalated tickets, as well as NOC monitoring alerts, within agreed resolution times, • Provide face-to-face technical support through pre-scheduled client site visits, • Accurately classify, prioritise, and document tickets with detailed notes throughout their lifecycle, • Keep clients and their IT teams regularly updated on ticket progress, • Identify recurring issues and contribute to permanent solutions, • Create and maintain technical documentation and knowledge base articles, • Deliver excellent customer service and a positive support experience at all times, • Manage your own ticket queue, triage effectively, and escalate where necessary, • Liaise with third-party vendors and partners to resolve complex issues, • Support, mentor, train, and develop the 1st Line Service Desk Analysts, • Stay up to date with the latest technologies and cyber security developments, and share knowledge with the team, • Achieve relevant Microsoft and technical certificationsWhat We’re Looking For, • Excellent customer service, telephone, and client-facing skills, • Minimum 2 years’ experience providing IT support across multiple technologies (MSP experience is highly desirable), • Proven experience attending client sites and delivering face-to-face support, • Strong troubleshooting and support experience in the following technologies:, • Windows Server (on-premise and Azure), • Active Directory (on-premise and Azure), Group Policy, Office 365, and SharePoint, • Microsoft Exchange, • Virtualisation technologies (Windows Virtual Desktop, Hyper-V, Virtual Machine Manager, vSphere), • Backup and Disaster Recovery solutions, • Cyber-security tools and concepts (EDR, MFA, AV, incident response), • Networking (TCP/IP, DNS, DHCP, LAN, WAN, Wireless, Switches, Routers), • Windows OS, macOS, and Microsoft Office, • Mobile device configuration and support, • Ability to configure, administer, and support both Windows and macOS devices, • Solid understanding of the cyber threat landscape and security best practices, • Proactive mindset with the ability to anticipate and prevent issues, • Excellent verbal and written communication skills – able to explain complex technical matters clearly to users of all levels, • A genuine passion for learning new technologies, demonstrated through certifications or personal projects, • Strong team player who is also highly self-motivated, • Calm and professional approach when dealing with difficult or demanding situations, • Full UK driving licenceWhat We Offer, • Hybrid working (3 days onsite, 2 days remote), • Varied and interesting workload across multiple client environments, • Opportunities to develop your technical skills and gain certifications

JOB TITLE: 2 Line IT Engineer SALARY: £30,000 - £35,000 per annum Location: Cuffley, United Kingdom SETTING: 2 days office/ 3 days remote Benefits: 25 days holiday + bank holidays, pension, annual company bonus, annual company holiday event, onsite restaurant discount, and free annual health checks. Are you a 2nd Line IT Engineer looking to take the next step in your career within a growing and reputable Managed Service Provider? This is a fantastic opportunity to join a collaborative service desk team where you’ll not only develop your technical skills but also have clear progression into areas such as pre-sales and project delivery. The Role As a 2nd Line IT Engineer, you’ll be a key part of the helpdesk team, providing support across a broad client base. • Act as a point of escalation for 2nd line technical issues, • Log and manage incidents and service requests via phone and email, • Troubleshoot and resolve issues in line with SLAs, • Support occasional site visits (primarily within the M25) for hardware-related issues Requirements • Proven experience in a 2nd Line support role within a service desk environment, • Strong knowledge of Microsoft 365, Active Directory, Azure, and disaster recovery, • Good understanding of networking concepts, firewalls, and switches, • A proactive attitude with a genuine desire to learn and progress We are registered Disability Confident Employer (Level 1) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact your consultant, Zoe Chatley. Her email is she will be happy to action your requests. Keywords: 2 Line Support, L2 Engineer, Level 2 Technical Analyst, 2 Line, IT Support, Onsite Support, Onsite Technical, Microsoft 365, Sharepoint, Azure, Active Directory