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IBMi Service Desk Up to £40,000pa + Bonus Hybrid working into Watford We’re seeking an experienced Service Desk Technical Consultant to join a small, high-performing team within a leading international technology solutions provider. You’ll deliver remote support to enterprise clients across sectors including Finance, Manufacturing, and Retail, ensuring high availability and optimal performance of critical infrastructure. Key Responsibilities * Provide 1st and 2nd line remote support for IBM i / Power Systems environments * Monitor and manage enterprise systems, backups, HA and DR processes * Investigate and resolve incidents through to completion * Perform patching, upgrades, and technical consultancy as required * Maintain accurate documentation and ticketing records * Collaborate with internal teams to deliver excellent customer outcomes Skills & Experience * Minimum 4 years’ experience in a senior Service Desk or Operations role * Strong IBM i (Power i) expertise in enterprise environments * Experience with IBM i OS, BRMS, work & performance management * Knowledge of SQL, CL, SSL, key management, virtualisation and HA solutions (e.g. Mimix) * Familiarity with monitoring and ticketing tools (e.g. Jira) * Excellent problem-solving, communication, and documentation skills Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

2nd / 3rd Line Support Engineer – Join a High-Performance IT Team! Watford | Full-time | Office-based (5 days) | £34,000 – £36,000 Ready to step into a role where your technical skills actually get used, stretched, and appreciated? A leading Managed Service Provider is expanding its dynamic support team and is on the hunt for a driven, talented, and hands-on 2nd/3rd Line Support Engineer. If you thrive in fast-paced environments, love solving complex technical challenges, and want to work across diverse client infrastructures — this one’s for you. Key Responsibilities of the 2nd / 3rd Line Support Engineer: You’ll be the go-to expert for a wide range of external clients, delivering exceptional support across varied IT environments. Every day brings something new, and you’ll be right at the heart of it: • Proactive monitoring of IT systems, • Helpdesk and incident management, • Remote and onsite technical support, • Configuring users, PCs, and servers, • Router/Firewall setup, configuration & troubleshooting We're looking for breadth, depth, and confidence across core Windows and cloud technologies. Your background should include solid hands-on experience with: • Active Directory (Windows Server 2016+), • PowerShell scripting, • Microsoft SharePoint, • Microsoft Office 365, • Remote Desktop Services, • Windows 11, • Networking & TCP/IP To thrive in this role, you’ll need to bring: • 3+ years experience in IT support (2nd/3rd Line), • Excellent communication and customer-facing skills, • The ability to stay calm, organised and effective under pressure, • A proactive attitude and eagerness to learn new technologies, • A full UK driving licence, • Monday–Friday, 9:00am–6:00pm If you're motivated, technically sharp, and want to join a busy MSP where your skills can shine, we want to hear from you. Apply now and take the next step in your IT career!

Our client, a growing, technically driven MSP that’s investing heavily in automation and next generation technology require a 2 nd Line Engineer to join their expanding team. This is an exciting opportunity to join an MSP with ambitious plans and a pro-active solution driven approach.The role is offered with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with the 1st line support team to resolve incidents quickly and escalate to the 3rd line engineering team when required. You will carry out preventive and investigative tasks aimed at improving system performance and preventing recurring issues, including root-cause analysis and uptime optimization. The role also involves handling advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: • Previous 2nd line support experience - preferably within an MSP., • Strong proficiency in Windows operating systems (Windows 7, 8, and 10, • Knowledge of DNS, DHCP, TCP/IP, LAN, Routing, VPN, and WAN networking principles., • Experience with Windows Server administration, including GPO, Active Directory, File Servers, and other server roles., • Proficiency in Microsoft Office 365 and email services including Exchange, Exchange Online, Mimecast, and Gmail., • Familiarity with Microsoft Azure administration, SharePoint Online, Teams configuration, and Jamf., • Experience with Intune, including Device Management, Conditional Access Policies, and Autopilot., • Security practices, including firewalls and Windows security for servers and workstations.

Electrician Responsibilities Installing containment systems Conduit installation Cabling and wiring Carrying out 2nd fix installations Working from drawings and site specifications Ensuring work is completed safely and to a high standard Electrician Requirements Gold JIB Card (essential) Proven e

Chalkline (part of Focus Group) is looking for a 2nd Line Technical Analyst to join them in their growing Out of Hours team in their Borehamwood office (WD6).

A specialist lending company in Watford is seeking an experienced Underwriter to manage mortgage applications. The ideal candidate will possess strong attention to detail, excellent communication skills, and experience with FCA regulation and 1st/2nd Charge mortgages.

A community sports club in Watford is seeking a Women's Performance Coach for its 1st and 2nd XI teams. The role requires a coach who can provide tactical training and development for a diverse group of players, using tools like video analysis. Ideal candidates should have a Level 2 qualification in

A health services provider in Radlett is seeking a Sterile Services Technician for bank shifts. The position offers competitive hourly rates and the opportunity to contribute to an essential health service, with shifts covering weekdays and weekends.

A reputable IT solutions company based in Watford is seeking an experienced 2nd and 3rd Line Support Engineer to handle customer support issues. The ideal candidate will provide high-quality customer service, diagnose technical problems, and support colleagues. This role requires at least 3 years in

The position offers dual responsibilities, including providing 2nd Line Support when not on-site. An IT solutions organization based in Watford is seeking an experienced Field Service Engineer. This role involves installing and maintaining end-user workstation hardware, as well as managing a team of

Assess mortgage applications against underwriting criteria, company policy, and FCA regulation. Experience underwriting 1st and/or 2nd charge mortgage applications.

This position offers a chance to step up into senior management within a growing company. A leading IT solutions organisation based in Watford is seeking an experienced Field Engineer to manage a team and support client sites across London and the Home Counties. Your responsibilities will include th

We are now recruiting for driven and capable 2nd Line IT Support Engineer to join our close-knit team in Borehamwood. Youll work directly with our clients across a range of cutting-edge Microsoft technologies and provide high-quality support that makes a real difference to their businesses. At Cha

Full Time and sociable hoursA Top 20 Care Home Group 2025!Awarded 'One of The UKs Best Companies To Work ForLakeview Grange is a luxurious 55 bedded residential and dementia care home based in Chichester, West SussexWe are looking for someone who is both energetic and passionate about providing exce

English 2nd in Charge Braintree, Essex September 2026 An exciting leadership opportunity has arisen for an English 2nd in Charge to join a forward-thinking secondary school in Braintree, Essex. This role offers the chance to support the strategic direction of a successful English department within

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. Successful candidates will then be invited to a second round of au

We create welcoming, refined spaces where the over-55 community can come together, connect, and enjoy meaningful moments. Every dish is thoughtfully prepared using fresh ingredients, expert care, and a genuine passion for bringing people together.

This hybrid role involves working three days a week in the office and two days at home, supporting internal users and clients within a Windows and M365 environment. A leading IT services company in Greater London is seeking a skilled Desktop Support Engineer to provide exceptional 1st and 2nd line s

The ideal candidate will have strong networking knowledge and experience with Microsoft 365. A leading recruitment agency is seeking an experienced Technical Support Engineer to provide infrastructure and technical support within a large organization. Responsibilities include managing IT incidents,

Benefits include a hybrid working model, generous leave policy, training opportunities, and a retirement savings plan. Join a collaborative team that values flexibility and personal development. The role involves providing support for desktops, laptops, and peripherals while ensuring a great colleag

You will monitor regulatory changes, support risk assessments, and engage with stakeholders while promoting a strong risk culture. A leading financial institution is seeking a Technology Risk Oversight Specialist at the VP level to enhance their Second Line of Defence capabilities. This role require

The ideal candidate will handle 1st and 2nd fix electrical installations, consumer unit upgrades, and wiring for various systems, including boilers and electric showers. A well-established plumbing and heating company is seeking a Domestic Electrician to join their growing team in London. This role

The ideal candidate will have at least 2 years of experience in deskside support, proficiency in Microsoft systems, and familiarity with compliance standards in the financial services industry. An IT services firm based in Greater London is seeking an onsite IT Support Specialist to provide first an

The successful candidate will have a strong technical understanding of networking, infrastructure and application. A strong IT Service management background, managing and measuring ITIL processes such as SLA’s, Incident, Change Management, Problem management, Asset and Configuration Management and

Providing 1st and 2nd line desktop, laptop and mobile device support across a variety of systems and services including M365. Supporting the Service Desk Manager you will provide an excellent 1st and 2nd line support service to internal IT users, clients and VIPs. This is front line, customer facing

You will have good all round technical support and problem solving skills (Windows 10, 7, MSFT Office, Desktop Applications, Remote Connectivity, Desktops, Laptops, Printers) (Exchange and Active Directory). They are seeking someone with have all-round experience supporting end users in small and me

Implement and manage security policies across endpoints using Intune and Defender, ensuring compliance with organizational security standards. You will support over 300 end users across multiple geographical locations including France, Spain, Netherlands, Switzerland, and Poland. Experience with tec

Responsibilities include executing 1st/2nd fix carpentry tasks and ensuring adherence to health and safety standards. This role is crucial to maintaining quality work on site and requires full PPE and right to work documents. The ideal candidate should possess an Enhanced DBS, valid CSCS, and must h

On the job training for systems, hardware and software, including but not limited to, Microsoft Endpoint Configuration Manager/System Centre Configuration Manager, Windows 11, SonicWall Firewalls, Fortinet Switches, and Microsoft Defender for Endpoint. Their core services include support desk, on-si

The ideal candidate will have at least 2 years of experience in support roles and be comfortable working with healthcare professionals. Responsibilities include handling SQL queries, providing support across multiple lines, and ensuring smooth software delivery in clinical environments. The role off

Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. We will give you responsibility for ensuring the food is to the highest standard, the kitchen area is always clean and well presented, and well-stocked. E

This Onsite IT Support Engineer / 2nd Line Desktop Support Technician role requires a proactive, customer‑focused individual who enjoys working directly with end users, managing competing priorities, and acting as a visible ambassador for the onsite support service. As an Onsite IT Support Enginee

Install, maintain and troubleshoot client hardware/software in line with company standards; reconfiguring and performing system upgrades as required. Respond to escalations from 1st line Service Desk Engineers by offering support and technical assistance to resolve client queries. Knowledge of InTun

Proven experience of enterprise / mainstream technologies and applications primarily focused on Microsoft front/backend products as well as anti-virus and backup platforms and operations. Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level of communi

This hybrid position requires regular attendance at the London office and offers an annual salary between £100,000 and £125,000. This role involves embedding the Operational Risk framework for Technology and Cyber risks, ensuring compliance with regulatory requirements, and providing oversight acr

Maintaining a broad understanding of EY Technology and the Firm’s organisations and service offerings in order to identify the best outcomes for customers. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing

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This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards,

Applicants must have a UK right to work and hold necessary certifications including 2nd Eng COC, STCW, and a medical certificate. A recruitment agency is seeking a 2nd Engineer to join a DP2 towage vessel in the UK starting from February 2nd for a duration of 3 weeks. This contract position offers a

You will provide 2nd line support, design and implement new systems, and work collaboratively within an engineering team. Required qualifications include proven experience in ICT support, understanding of IT infrastructure, and relevant certifications. The position offers a competitive salary, flexi

Laundry machinery and equipment (main laundry as well as Guest and Crew Laundries). Ability to handle multiple demands, remain calm and effective under pressure and resolve issues quickly. This also includes the ability to give and receive instructions in verbal and written forms and to effectively

Candidates should have strong experience in 2nd line support and a solid understanding of networking fundamentals. The role focuses on managing Microsoft Azure and Microsoft 365 environments, troubleshooting complex issues, and supporting cloud solutions. This position offers a hybrid workplace in t

Ideal candidates will have proven experience, valid STCW95 certification, and a proactive approach to safety. A leading cruise operator seeks an experienced Second Engineer (Watchkeeper) for the M/V AZAMARA PURSUIT. This role involves maintaining the safe engine room watch, executing maintenance, an

The Cyber Risk Analyst supports the second line of defence by providing independent oversight, challenge, monitoring, and reporting of ICT and cyber security risks across the organisation. Understanding of ICT risk, cybersecurity controls, and operational resilience principles. You’ll find respons

Ideal candidates have a background in technical support and thrive in a dynamic, high-impact environment. A fast-growing UK scale-up is seeking a dedicated Technical Support Specialist to deliver effective 2nd line support for SaaS products. You will troubleshoot customer-reported issues, collaborat

Ideal candidates will have proven experience in 1st/2nd line support and be familiar with tools like Addigy and Jamf. A tech support firm is seeking a skilled 2nd Line Support Engineer based in their London office. The role requires strong hands-on experience with Mac devices and resolving MacOS iss