IT Infrastructure Engineer
24 days ago
Bradford
Belmont Recruitment are currently looking for an IT Infrastructure Engineer to join Bradford Council on an initial 3 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday. Key Responsibilities • Provide 2nd/3rd line support across infrastructure and end-user environments, • Support, maintain and improve IT systems to meet agreed service levels, • Investigate and resolve complex technical issues, including root cause analysis, • Work within ITIL processes (incident, problem, change management), • Monitor system performance and contribute to service improvements, • Maintain accurate service documentation and use ITSM tools effectively, • Collaborate with colleagues and third-party suppliers to resolve issues, • Support infrastructure projects, upgrades and implementations Requirements: • Experience working in an IT service operations or infrastructure environment, • Proven 2nd/3rd line support experience, • Strong troubleshooting and problem-solving skills, • Good understanding of ITIL principles and service management processes, • Experience supporting Windows environments and Active Directory, • Exposure to virtualisation technologies (e.g. VMware or Hyper-V) Location - This role is fully office based in Bradford City Centre Please apply with an up to date CV ASAP if this role would be of interest to you