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IT Support Analyst - Lancashire We’re looking for a proactive IT Support Analyst to provide high-quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities • Deliver 1st/2nd line support via phone, email, and in person, • Manage and resolve support tickets, escalating when needed, • Install, configure, and maintain laptops, desktops, Macs, and software, • Troubleshoot hardware, software, and mobile device issues, • Maintain IT asset records and equipment storage, • Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS, • Assist with IT projects, system upgrades, and office movesWhat You’ll Bring, • Experience in IT support or service desk roles, • Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server), • Good understanding of PC hardware and basic networking, • Experience with ticketing systems (desirable), • Relevant certifications (CompTIA, MCP) are a bonusSkills, • Excellent communication and customer service, • Proactive, hands-on approach, • Strong multitasking and prioritisation abilities, • Willingness to learn and developBenefits, • Life insurance, • Cashback healthcare plan, • Retail and high street discounts

Role: Service Desk ManagerLocation: Blackburn (Hybrid Working)Salary: £45,000 (depending on experience) A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technical support team. This is a fantastic opportunity for someone with strong leadership skills and a background in IT support environments to take ownership of a busy service desk and drive service excellence. You’ll be responsible for overseeing the day-to-day operations of the support team, ensuring tickets are managed effectively, service levels are maintained, and customers receive a consistently high level of support. The Role As Service Desk Manager, you will play a key role in ensuring the smooth running of the service desk while supporting and developing a team of engineers. Key responsibilities include: Managing the daily operations of the IT service desk, ensuring tickets are handled efficiently and within SLALeading, mentoring, and developing a team of 1st and 2nd Line Support EngineersMonitoring ticket queues, escalations, and service performanceImproving service desk processes, workflows, and documentationActing as a key escalation point for complex technical or service issuesEnsuring a high level of customer satisfaction and service deliveryWorking closely with senior leadership on service improvements and reporting What We’re Looking For: Previous experience working in a Service Desk Manager / Team Leader role within an IT support environmentExperience managing teams in an MSP or fast-paced IT support environmentStrong understanding of IT support processes, ticketing systems, and SLAsKnowledge of the Microsoft technology stack (Microsoft 365, Windows, Active Directory)Excellent leadership, communication, and organisational skillsA proactive approach to improving service delivery and team performance What’s On Offer Salary around £45,000 depending on experienceHybrid working flexibilityBirthday day offPaid volunteering daysOpportunity to shape and develop the service desk functionA collaborative and supportive working environment This role would suit someone looking to step into a leadership position within a growing MSP, where they can make a real impact on team performance, customer service, and operational efficiency. The client is looking to fill this opportunity immediately, so please apply ASAP or feel free to drop me an email with any questions to owen @ serlimited . com. SER-IN

Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£30K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into 3 easy steps.Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT role within your local area. You will be starting on a salary between £24K-£30k, working in either an IT Technician/Desktop Support/First Line Support Role. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £799, or a deposit of £112 followed by 10 interest free monthly instalments of £78, this represents a great opportunity to start a rewarding career in IT We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Support, IT Technician, IT Support Technician, Support Engineer, Desktop Support, 1st Line Support, 2nd Line Support, First Line Support, Second Line Support, Trainee IT Technician, Trainee IT Support Technician, Graduate IT, No Experience Required, Helpdesk, IT Trainee, Trainee IT Support, Trainee IT Engineer.

IT SUPPORT ANALYST PRESTON Job Summary The IT Support Analyst provides 1st and 2nd line remote and onsite support in line with agreed service targets, ensuring all incidents and requests are accurately logged and managed in accordance with Service Desk standards. The role supports office and manufacturing environments across UK sites, providing onsite cover as required. The position has a direct operational impact on IT Service Delivery performance, contributing to service targets, roadmap delivery, and continuous improvement initiatives that enhance efficiency and productivity. The Person: We are seeking a motivated and customer-focused individual with a strong interest in IT and a passion for delivering excellent service. This opportunity is open to candidates with existing IT support experience as well as those looking to develop a career within IT. You will demonstrate: • Excellent customer service and communication skills, • Strong analytical and logical problem-solving abilities, • The ability to manage conflicting demands and prioritise effectively, • A collaborative approach, working well within a team and the wider business, • Empathy and resilience when supporting users during service disruptions As an IT Support Analyst, you will: Provide 1st and 2nd line remote and onsite IT support • Act as the first point of contact for the IT department, • Support users across office and manufacturing environments, • Provide onsite cover for UK sites as required, • Record, manage, and resolve incidents and service requests within agreed timescales, • Contribute to IT service improvements and knowledge sharing, • Deliver onsite IT support in office and manufacturing environments, • Provide onsite cover across UK sites as required, • Respond to IT queries via telephone, email, and web portal, • Accurately log and manage all incidents and requests within the Service Management tool, • Ensure resolutions and actions are fully documented, • Prioritise and manage multiple open tickets in line with SLAs, • Escalate issues appropriately while managing user expectations, • Provide user guidance, training, and advice on IT systems and equipment, • Maintain and update IT knowledgebase documentation, • Promote IT services and develop self-help materials, • Communicate updates and major incidents to users, • Liaise with third-party suppliers as a central point of contact, • Coordinate IT inductions, • Carry out network cable patching where required, • Support project work alongside Applications and Infrastructure teams While prior IT experience is beneficial, it is not essential for the right candidate with a strong interest in IT. Desirable experience and knowledge include: • Experience in an IT support role, • Experience within a manufacturing environment, • Microsoft Office 365 applications and administration, • Microsoft Azure, Teams, and SharePoint, • Microsoft Intune management, • Troubleshooting Windows 10 and 11 Enterprise, • Knowledge of Android mobile operating systems, • Understanding of TCP/IP, VPN, DHCP, DNS, • ITSM tools (e.g., ServiceNow), • Strong interpersonal and customer-facing skills, • Excellent listening and communication ability, • Problem-solving and analytical capability, • Ability to work independently with minimal supervision, • Ability to follow procedures, • Strong organisational and prioritisation skills Baxi Heating is a leading provider of environmentally friendly and efficient heating solutions across a portfolio of trusted domestic and commercial brands. With over 150 years of heritage, we are proud of our values and committed to earning lifetime loyalty from our customers. As part of BDR Thermea Group, we are driving innovation and supporting the transition to more sustainable, energy-efficient heating solutions across the UK and Ireland. Whether you're working in one of our manufacturing sites or supporting the business from within our offices, youll be part of a collaborative and forward-thinking organisation built on expertise, innovation, and continuous improvement. Locations: Preston Home to our Manufacturing since 1866 Bamber Bridge PR5 6FN Increase your chances of an interview by reading the following overview of this role before making an application. Warwick Home to our Commercial Services Brook House CV34 4LL Our Benefits: Our package includes a competitive basic salary plus a variable incentive. xrnqpay We also offer: • Hybrid style working pattern, • 25 days holiday plus standard UK Bank Holidays, • Income protection, • Contributory pension scheme, • Enhanced maternity, paternity, and sick pay schemes, • Staff discounts Baxi is an equal opportunities employer. We do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

IT Support Analyst - Lancashire We’re looking for a proactive IT Support Analyst to provide high‑quality technical support across the business. You’ll be a key point of contact for IT issues, helping maintain systems, support users, and keep our technology running smoothly. Key Responsibilities Deliver 1st/2nd line support via phone, email, and in person Manage and resolve support tickets, escalating when needed Install, configure, and maintain laptops, desktops, Macs, and software Troubleshoot hardware, software, and mobile device issues Maintain IT asset records and equipment storage Support Windows Server, Active Directory, DNS, DHCP, Group Policy, and DFS Assist with IT projects, system upgrades, and office moves What You’ll Bring Experience in IT support or service desk roles Strong Microsoft environment knowledge (Windows 10/11, Microsoft 365, Windows Server) Good understanding of PC hardware and basic networking Experience with ticketing systems (desirable) Relevant certifications (CompTIA, MCP) are a bonus Skills Excellent communication and customer service Proactive, hands-on approach Strong multitasking and prioritisation abilities Willingness to learn and develop Benefits Life insurance Cashback healthcare plan Retail and high street discounts Additional enhanced benefits with service If you’re passionate about delivering great IT support and want to join a growing team, we’d love to hear from you. We welcome applicants from all backgrounds. Interested? Please Click Apply Now

Ideally you’ll have experience working with an external EUC/1st line support team and are good at extracting context for ticket resolution from technical and non technical users, using remote monitoring tools to understand, evaluate and solve technical tickets. A long-established provider of manag

Due to the number of applications, we can only respond to candidates who have matched the skills and experience needed. Understanding of networking fundamentals. Our client offers ongoing training and development, a supportive team culture and career opportunities.

This role offers a full-time position focused on providing 2nd/3rd line support across infrastructure and resolving complex technical issues. The candidate should have strong troubleshooting skills, experience in IT service operations, and knowledge of ITIL principles. The position is fully office-b

The ideal candidate must have strong Windows troubleshooting skills and be comfortable working independently. A growing IT company in Hertfordshire is seeking a 2nd Line IT Engineer with a salary of up to £40,000. Responsibilities include troubleshooting technical issues, setting up new sites, and

Endpoint Management (MDM): Deep familiarity with Mobile Device Management (MDM) platforms such as Jumpcloud and Kandji (Iru) for policy enforcement and deployment across a multi-site environment. Advanced Network Oversight: While we utilize a dedicated network vendor for core architecture, you must

The ideal candidate will possess STCW certification, lead the engine room team, and ensure safety and efficiency during operations. Group is seeking an experienced 2nd Engineer for the Crystal Symphony cruise vessel, embarking on June 7th, 2026. Strong communication skills in English and experience

A recruitment agency is looking for experienced Gold Card Electricians for a long-term commercial project in Swindon, Gloucestershire. The role requires a minimum of 5 years experience in electrical installations and the ability to provide references. Duties involve full electrical installations fro

The ideal candidate should have hands-on experience for 1st and 2nd fix tasks, be efficient both individually and within a team, and take pride in delivering top-notch workmanship. Essential skills include being organised and reliable, with a strong emphasis on safety. The position offers competitiv

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

The role requires strong communication in both English and Japanese and involves providing 2nd/3rd line support for IT infrastructure inquiries. Candidates should possess technical skills in service management, basic networking, and user-facing support. You will work on user support during system de

The ideal candidate should possess strong communication skills and a proven track record in recruitment. This role involves developing new business and fostering client relationships, with a salary of £30,000 - £36,000 DOE plus uncapped commission. You'll enjoy a supportive environment with traini

DP2 towage vessel in the UK from the 2nd of Feb for 3 weeks.

The ideal candidate should have significant experience in investment management compliance and a strong knowledge of regulatory requirements. This hybrid role involves conducting reviews, engaging with senior leaders, and producing high-quality reports. A well-established Investment Management firm

This role involves providing deskside and onsite support, ensuring high-level customer service and technical troubleshooting. Qualifications include expertise in Microsoft operating systems, Office 365 administration, and cloud fundamentals. A leading tech company in Greater London is seeking an exp

BDP offers a supportive working environment with a focus on personal and professional development, as well as a competitive benefits package, including private medical insurance and a hybrid working model. Building Design Partnership Limited is seeking a 2nd Line Engineer to join their Operations Su

The ideal candidate should have at least 18 months of relevant experience in first and second line support, including good command of Microsoft Office, especially Excel. A technology company in Acton seeks an IT Support Assistant to provide on-site hardware and software support. Additional skills in

The successful candidate will support automation and Microsoft Cloud technologies, including Azure, Intune, and Microsoft 365. Responsibilities include providing 2nd line support and ensuring compliance with security policies. United Infrastructure Ltd is looking for a skilled 2nd Line Support Engin

Key duties include the preparation of main propulsion systems for sea, the maintenance of all auxiliary, cargo, and deck machinery, and ensuring the general cleanliness and structural integrity of machinery spaces. This role focuses on the direct organization and supervision of daily operations, man

Ideal candidates should have experience in IT support roles, strong knowledge in networking and security principles, and a commitment to personal development and employee wellbeing. The role involves acting as an escalation point for complex issues, troubleshooting incidents, and supporting complian

Provide 2nd and 3rd line support across infrastructure, systems, and end‑user environments. This is a hands‑on contract role requiring a strong 2nd/3rd line engineer who can quickly embed into the team and add value from day one. You will play a key role in stabilising and supporting the IT esta

The technician will provide first- and second-line support, resolving technical issues directly and via remote assistance. Candidates should have strong expertise in Microsoft environments, proven problem-solving skills, and confident communication abilities. The role includes benefits such as a com

A financial services group is seeking a Financial Risk Manager for a non-operational risk role, focusing on independent oversight and governance in financial risks. Candidates will be responsible for supporting risk management frameworks, overseeing financial risks, and contributing to governance. T

Candidates should have strong analytical skills, recent experience in risk analysis or underwriting, and relevant industry qualifications. Hampshire Trust Bank is seeking a candidate for the Credit Risk Team to lead quality assurance activities and support credit risk strategy across the bank. The p

The ideal candidate will have strong knowledge of Windows Server and Office 365, along with networking expertise. A leading IT services provider is looking for an IT Technician to deliver 1st and 2nd line support across various environments. Responsibilities include resolving hardware and software i

A dynamic IT support company is seeking a 2nd Line IT Support Engineer to provide technical support in an expanding team. The role involves troubleshooting across Microsoft Windows, Microsoft 365, and Azure cloud services. With a starting salary of £32,000, plus up to £8,000 bonus and benefits, th

Candidates should have experience in similar roles, with a good understanding of chemical tankers' operational standards. Ships Leisure Recruitment is seeking a 2nd Engineer for a Chemical Tanker.

Merseywestlancs in the UK is looking for an IT Operations Engineer to provide first and second-line support across various NHS Trusts. Candidates should have experience in IT support and telephone-based customer service, along with knowledge of Microsoft products. This permanent position emphasizes

All engineers are expected to be well-rounded, proactive, and capable of handling tickets end-to-end, ensuring a consistent and high-quality service for our clients. The ability to take ownership and work independently, while collaborating effectively within a team. A strong understanding of ITIL pr

Telstra is seeking a professional for 2nd Line Support in Greater London, focusing on their Internet Delivery Network and associated technologies. Candidates should be knowledgeable in IP technologies and broadcast standards. The role requires strong technical skills, a calm approach in live environ

The ideal candidate will have excellent customer service skills and knowledge of VMware and Microsoft technologies. Tate promotes equal opportunities and values each candidate's individuality. A top employment agency is looking for a Service Desk Engineer to provide 2nd line support in Milton Keynes

Ideal candidates will have experience in IT support, strong knowledge of server and networking environments, and excellent troubleshooting and communication skills. In this role, you will diagnose and resolve complex technical incidents, support various infrastructure environments, and mentor junior

Support team leaders and management, displaying a role model attitude and approach to work and tasks. Respond promptly to critical incidents and ensure we are taking the appropriate and efficient route to resolution. Mentor and support team members ranging from 1st to 2nd line support, ensuring that

Handle IT support queries both on-site and remotely. Strong knowledge of Windows Server environments and virtualisation technologies. The successful candidate will play a key role in maintaining and supporting client IT infrastructure while contributing to ongoing projects.

Bonus amounts and payout timing are determined by individual performance, achievement of team and company goals, and overall business results. Maintaining consistently high service standards aligned with brand and hospitality expectations. Designed for people over 65, it supports an active, independ

Key responsibilities include reviewing and preparing NDAs, handling KYC requests, and supporting corporate governance duties. The ideal candidate will have a background in asset management and relevant paralegal experience. A well-known credit fund in Greater London is seeking an experienced paraleg

Ideal candidates will have at least 2 years of catering experience and qualifications at NVQ Level 2/3. The position offers full-time hours, paid breaks, and a variety of employee benefits, including a pension scheme and discounts. A luxury care home provider in Chichester is seeking a passionate 2n

This is an autonomous role suited to someone comfortable working independently on client sites. Comfortable working independently on‑site. Independently set up new sites, including:.

This position is based shipboard and operates under a contract employment framework. This role involves serving as a primary deputy to the Chief Engineer, managing daily operations, and supervising junior engineering officers on board. Responsibilities include maintaining main propulsion systems and

The position focuses on providing independent oversight and challenge across risk activities, particularly RCSA processes and risk reporting. Candidates should have a strong background in risk or audit, alongside excellent communication and analytical skills. Arthur Recruitment is hiring for a Senio

Identify and resolve discrepancies impacting liquidity confidence and risk accuracy. Perform daily checks and controls including cash position validation and transaction completeness. Ensures integrity of cash, position, risk, exposure, and hedge data used in Treasury decision‑making, external rep

This permanent, full-time position involves providing high-quality technical support, mentoring other IT staff, and managing various IT systems and devices. Ideal candidates will have considerable experience in IT support, strong knowledge of Microsoft technologies, and excellent customer service sk

Teleperformance SE is seeking an experienced IT Systems Support professional to provide 2nd- and 3rd-line support for IT systems and infrastructure in Broxmore Park, United Kingdom. The role requires 3-5 years of relevant experience, strong troubleshooting skills, and knowledge of Windows Server, Mi

The ideal candidate should have a strong background in Enterprise Risk Management, at least 5 years of experience in the financial services sector, and relevant qualifications such as CFA or FRM. Harrington Starr is seeking a Change and Transformation Risk Manager to oversee acquisitions and signifi