Legal Admin Services Manager (12 month fixed term contract)
16 days ago
London
If you require this document in an accessible format (e.g. large print) please contact We will offer you a place where you can be yourself and where there are no limits on what you can achieve. With us you can take ownership of your career and have honest conversations throughout. You would join an ambitious firm with a clear strategy for profitable growth where you can get early responsibility and early involvement in growing the business. Here you can expect a competitive and fair reward as well as recognition based on all round performance. This forms part of our internal promise to you The Deal between the firm and its employees. You can expect: • A competitive salary and a host of family friendly policies, • Life assurance private health and dental care for you and your family, • A range of flexible benefits including gym discount and retail vouchers, • Tech cycle and electric car schemes, • We support the causes you care about by giving you one day per year off to volunteer with any charity that you are involved with outside of work, • A wellbeing strategy that focuses on preventative measures to maintain overall health and tools and support for when our people experience physical or mental difficulties. The strategy focuses on four pillars: physical emotional financial and social aspects., • Most of our roles are hybrid meaning that colleagues benefit from working in our office and remotely. We are happy to discuss this and other flexible working arrangements with you as part of the application and interview process., • Executive Assistant Team Leaders (TLs) who manage department admin and their legal admin teams;, • Executive Assistants (EAs) working with our partners and managing associates;, • Administrative Assistants (AAs) working within our practice groups primarily supporting our associates;, • Team Administrator (TA) Hub our centralised admin support team comprised of our TAs; and, • Offsite document production centre a managed service provided by Williams Lee., • Deputise for the Head of Legal Administration Services in times of absence., • Work alongside the Head of Legal Administration Services to design deliver and drive the Legal Admin Strategy., • Review market trends for team structures to include understanding new roles and responsibilities and how these might be adopted/adapted for Stephenson Harwood with particular reference to practice manager and practice group support roles., • Lead the monthly team leader meetings preparing agendas and ensuring actions are followed up., • Working with the TLs to determine develop implement and document best practice processes through regular review to ensure the team is operating as effectively as possible., • Identify service improvements consulting with key stakeholders to resolve issues and facilitate continuous improvement., • Promoting a high-performance culture ensuring consistency in performance; recognising and rewarding high achievers; dealing with under-performance promptly and effectively; implementing formal capability and disciplinary procedures where appropriate., • Leading the annual review process assisting with talent mapping and objective setting identifying training needs and creating a training and development programme. Maintain and update team skills matrix documentation., • Identify and maintain appropriate level of resource to align with business growth ensuring the needs of the practice groups are met with the appropriate resource levels. Producing business cases for new headcounts., • Assist EA team leaders and HR with recruitment selection and interviewing., • Work with local college to manage our apprenticeship programme., • Adhere to the firms risk and compliance policies and procedures and raise any issues or queries promptly with the relevant Partner and/or Risk and Compliance team., • Being a strong positive role model and leader for the wider Legal Administrative Support team., • Ensure Head of Legal Administration Support Services is regularly updated on areas of concern issues solutions and other key information., • Strong personal branding supporting the firms values at all times., • Highly motivated and equipped with the ability to motivate and inspire team members., • Excellent communication and inter-personal skills (both oral and written)., • Capable of working autonomously but also operating within a team environment., • Strong time management and prioritisation skills., • Proven persuasion influencing and negotiation skills to include managing conflict., • Facilitate problem solving and collaboration., • Previous legal service supervisory experience. Stephenson Harwood is an international law firm and were committed to creating positive partnerships with our clients. We represent listed and private companies institutions and individuals building lasting relationships to help them succeed in a complex andever-changing world. Our focus is on five core sectors: Energy Transition Life Sciences and Healthcare Private Capital and Funds Technology and Transportation and Trade. With more than 1400 people including 210 partners across eight offices in Europe the Middle East and Asia we combine deep legal capabilities and broad commercial expertise. We have also forged close ties with high quality law firms around the world blending local knowledge with global savvy for clients in over 100 countries. We understand the power of diversity in delivering that high calibre advice to our clients. We want to attract diverse talent and we particularly encourage applications from underrepresented demographics. Our brand strengths: • GO FAR GO TOGETHER, • EXPERTS IN MORE THAN LAW, • CAN DO PERSONALITIES, • ALWAYS READY Required Experience: Manager Key Skills Business,Clerical,Account Payable,Administrative Skills,Time Management,Data Entry,office supplies,Accounting,Project Management,Administration Office,Management skills,Account Receivable,Administrative Operations,Problem Solving Skills,Statistics Employment Type : Unclear Experience: years Vacancy: 1