Job Title: Property Maintenance Manager (Lettings Focus) Location: [Dartford] Company: [Land Estates] About Us: Join our dynamic team dedicated to providing exceptional property management and landlord and tenant satisfaction. We pride ourselves on maintaining high standards of safety, comfort, and service in our rental properties. Job Description: We are seeking a proactive and experienced Property Maintenance Manager to oversee and coordinate maintenance and repair activities for our rental properties. The ideal candidate will ensure properties are well-maintained, compliant with regulations, and provide a safe, comfortable environment for tenants. Key Responsibilities: • Prepare rental units for occupancy by coordinating cleaning, repairs, and renovations., • Serve as the main point of contact for tenant maintenance requests, responding promptly and effectively., • Conduct regular inspections to identify and address maintenance issues., • Schedule and oversee routine maintenance tasks, including cleaning, landscaping, and HVAC servicing., • Respond to emergency maintenance situations swiftly, ensuring tenant safety., • Supervise external contractors and maintenance staff, managing quotes, contracts, and quality control., • Assist in budgeting for maintenance activities, controlling costs, and planning necessary repairs., • Ensure property compliance with all relevant safety regulations and building codes through regular inspections., • Maintain accurate records of maintenance work, invoices, inspections, and work orders., • Identify opportunities for process improvements to enhance efficiency, reduce costs, and improve tenant satisfaction., • Compile inventory and checkout reports., • Manage rent renewal processes, legal protection insurance, rent arrears, and court claims. Qualifications: • Proven experience in property or facilities management., • Strong organisational and communication skills., • Knowledge of building regulations and safety standards., • Ability to manage multiple priorities and work independently., • Budgeting and contractor management experience is preferred. What We Offer: • Competitive salary package, • Opportunity to work in a supportive and professional environment, • Training and development opportunities, • The chance to make a positive impact on tenants’ living experience
In this multifaceted role, you will provide exceptional customer service in various capacities including waiting tables, bartending, supporting the bar staff, and facilitating social gaming experiences for our patrons. This is a blend of hospitality expertise, mixology skills, and a passion for creating memorable experiences for our guests. Experience/Knowledge: • Genuine passion for hospitality and ensuring that the teams they and work in share this., • Lots of personality and not afraid to use it!, • A love for food, drink, customer service and, above all else, people. Responsibilities: • Greet customers warmly, assist with queries on experiences, menus and deliver the best experience possible., • Take food and beverage orders accurately, ensuring timely relay to the kitchen and bar staff., • Prepare and serve a diverse range of beverages, including cocktails, mocktails, and specialty drinks, adhering to quality standards and customer preferences., • Engage with patrons in a friendly and engaging manner, offering recommendations, and ensuring overall satisfaction., • Facilitate social gaming activities, or interactive experiences, creating a lively and inclusive atmosphere., • Process orders and payments transactions with accuracy and efficiency., • Maintain cleanliness and organization of all floor areas, bar stations, and gaming areas, including restocking supplies and clearing tables., • Assist bartenders with bar support tasks, including restocking inventory, washing glassware, and maintaining a clean and organized workspace., • Adhere to all safety and sanitation guidelines to ensure a safe and enjoyable environment for guests and staff alike., • Collaborate with team members to deliver exceptional service and foster a welcoming atmosphere for our patrons., • Monitor the quality of food, drinks and service to make sure that they are in accordance with company standards., • Ensure that front and back of house areas are set up correctly to ensure a successful shift and are closed-down correctly to meet the required standards as set out in the steps of service., • Be customer focused, ensuring a warmly staff presence at all times and anticipating guests’ needs to ensure their expectations are exceeded., • Ensure quality of product and service is monitored and consistently delivered through observation, attention to detail and interaction with both staff and customers – manage by constant checks of all areas of the venue.
We are seeking a dedicated Server to join our team in delivering exceptional dining experiences to our guests. The ideal candidate will have a passion for hospitality and providing top-notch guest services. Responsibilities: • Present menus and provide detailed information when required, • Take food and drink orders accurately and efficiently, • Relay orders to the kitchen staff and ensure timely delivery of meals, • Upsell additional items to enhance the guest experience, • Assist with basic food preparation tasks when necessary, • Ensure adherence to food safety standards at all times, • Handle guest queries and resolve issues promptly Skills: • Proficient in basic maths for order taking and bill calculations, • Strong time management skills to handle multiple tasks efficiently, • Prior experience in a kitchen environment is advantageous, • Excellent communication skills to interact effectively with customers and team members, • Ability to work well under pressure and in a fast-paced environment, • A helpful attitude and willingness to assist colleagues as needed
RESPONSIBILITIES 1. FOOD & HYGIENE 1.1. To work alongside other team members cleaning and washing pans, containers and utensils used during food preparation. Using the dishwasher. 1.2. To ensure the cleanliness of the kitchen area by – for example: cleaning and washing of surfaces and floors, cleaning down of light machinery – i.e. food mixers, grill and oven etc. as directed, and recording results. 1.3. To assist the Catering team with other cleaning duties to maintain the highest standards of cleanliness possible in the kitchen and associated areas. This will include tiles and fans being cleaned regularly and equipment being moved and cleaned behind such as fridges and freezers (assistance is given moving any heavy equipment) as part of the cleaning schedule. 1.4. To clear and clean trolleys of dirty crockery and cutlery used throughout the hospice and cafe, including loading and unloading dishwashers. 1.5. To assist with all members of the Catering team to rotate and stack shelves in the storeroom, defrosting fridges and freezers monitoring recording of temperatures and filling in other relevant charts as and when necessary. 2. CATERING 2.1 To prepare light meals for users of the Sunflower Café. 2.2 To take orders from customers and to be aware of relevant legislation and implement procedures to check special dietary and allergen needs. 2.3 To take orders from and serve food and drinks to visitors and the public. Maintaining a professional, welcome attitude 2.4 Clear and clean the customer tables. 2.5 To assist the Catering Team in the setting up of the Training Rooms and Dining Room for training sessions, meetings and for special events when necessary and appropriate 2.6 Washing up and clean the café and kitchen areas. 2.7 Under the supervision of the Catering Supervisor to assist in the preparation, presentation and serving of various functions, special occasions and meetings as required. These will include internal and external education events, corporate breakfasts and large and small meetings as well as get-together and annual events. 2.8 The preparation of vegetables, salads, sandwiches and a selection of light meals on a daily basis as directed. 2.9 The preparation of light meals for patients, including weekends on a rota basis at all Hospice sites 2.10 To ensure food preparation and presentation is maintained to a high and consistent standard at all times. 2.11 To operate the till, handle cash and card payments and restock items for purchase. 2.12 To receive and put away deliveries in a manner to support stock rotation and minimise waste.