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Our client is looking for a skilled Assistant Aftersales Manager for their site in Edgware. Must have experience managing a team and a proven customer service skill set. Overview: Seeking an experienced and motivated Assistant Aftersales Manager to join the team. As the Assistant Aftersales Manager, you will be responsible for assisting the aftersales operations of their company, ensuring customer satisfaction and driving sales growth. This is a key leadership role that requires excellent communication, organizational, and sales management skills. What they’re offering: -Working hours: 7:00am- 5:00pm (Flexible) • Basic £38,000 - £42,000, • 33 days annual leave, • OTE £52,000 per annum, • Full Time/Permanent, • Monday - Friday + 1 in 3 Saturday mornings Responsibilities: -Develop and implement strategies to maximize aftersales revenue and profitability • Assist manage a team of aftersales staff, providing guidance, training, and performance evaluations -Monitor and analyse key performance indicators (KPIs) to identify areas for improvement • Ensure efficient and effective handling of customer inquiries, complaints, and warranty claims -Collaborate with other departments to ensure seamless coordination of aftersales activities -Develop and maintain strong relationships with customers to promote loyalty and repeat business -Implement upselling techniques to increase revenue from aftersales services -Stay up-to-date with industry trends and advancements in aftersales practices -Utilize software systems to track customer interactions, sales data, and service history -Maintain a high level of professionalism and phone etiquette when interacting with customers Experience: • Previous experience in aftersales management or a similar role, • Strong sales background with a track record of achieving targets, • Excellent organizational skills with the ability to prioritize tasks effectively, • Experience in upselling techniques and strategies, • Proficient in using software systems for customer relationship management (CRM) and sales tracking, • Exceptional communication skills, both verbal and written, • Demonstrated ability to lead and motivate a team If you are a results-oriented professional with a passion for delivering exceptional customer service, we encourage you to apply. Join the team as the Assistant Aftersales Manager and contribute to the success of our company.

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h2>Executive Assistant to the Director of Operations - London, SW1A 1AA Its providing support at the very heart of a world-renowned institution. And it’s joining a team whose work delivers impact with purpose. This is what makes working at the Royal Household truly exceptional. The Private Secretary’s Office sits at the heart of the Royal Household, advising His Majesty The King on constitutional, governmental, and political matters across the UK, Realms, and Commonwealth. It is here that Their Majesties’ official programmes are devised, coordinated, and delivered with precision.Supporting this work, the Operations Directorate provides the framework that enables the team to excel. From planning and coordination to the management of public correspondence, anniversary messages, and records - every detail is handled with care and excellence.In this role, you will provide effective and proactive Executive Assistant support to the Director of Operations and Comptroller, alongside high‑level administrative assistance to the wider team. Your contribution will ensure seamless daily operations, effective planning, and smooth stakeholder coordination.This is a rare opportunity to advance your career in a role defined by pace, impact, and meaningful contribution.Key Responsibilities: Provide executive support including complex diary management, coordinating high-level meetings, arranging travel and handling expenses. Act as a trusted liaison and representative of the Director, managing communications, inboxes and enquiries with discretion and efficiency. Draft, proof-read, and prepare documents, briefings, reports, and correspondence for both internal and external stakeholders. Lead projects and workstreams as directed, contributing to the directorate’s effectiveness. Support the smooth flow of information across the Operations team, and where applicable wider Household, ensuring timely distribution of agendas, minutes, and reports, and tracking actions from strategic meetings and boards. Maintain and improve office systems, processes, and file management, proactively identifying opportunities to enhance efficiency and workflow. Provide administrative support to the Operations team, including visitor clearances, meetings and team-wide activities. Work closely with the Operations Manager to maintain the PSO Forward Look and Operations calendar, supporting forecasting and planning. No two days will be alike. This fast-moving remit offers rewarding challenges, demanding initiative, adaptability, and collaboration - ensuring your contribution makes a tangible impact.About you: With relevant Executive Assistant experience, you are accustomed to supporting senior leaders in complex environments where confidentiality and discretion are paramount. Experienced in complex diary and inbox management, you take a proactive approach, anticipating needs and using sound judgement to resolve issues. Exceptionally organised, you can manage a varied workload and prioritise tasks to meet deadlines, all whilst maintaining accuracy under pressure. With first-class attention to detail and confident drafting skills, you can produce a range of high-quality documents, from agendas and reports to correspondence, briefing notes and presentations. With excellent communication skills, you can liaise confidently and diplomatically with a diverse range of stakeholders, both internal and external. Collaborative by nature, you thrive in a team but can work equally well with minimal direction. Digitally fluent, with a strong MS Office skills and adept at using systems and tools to enhance efficiency.

Who are we This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then we have continued to develop and deliver programmes to support young people to learn achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical friendly and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow to help them recognise and achieve their aspirations and goals and attain a positive outcome. TCHC is a disability confident committed employer. Who are we looking for TCHC is looking for an inspiring individual with a real passion for supporting young people in education. Can you engage and build positive relationships with young people who may have learning differences Do you feel that young people deserve an opportunity to develop their skills and abilities and have the best chance to succeed Are you enthusiastic determined and resilient and have effective communication skills Can you solve problems by thinking of solutions Are you someone who can work in different settings to support learners both practical and classroom-based Job TitleLearning Support Assistant Location:Watford Contract:Fixed Term Time Contract 2025-26 Working Hours:8.30 am to 5.00 pm Monday Tuesday Wednesday inclusive of a daily unpaid lunch break. 22.5 hours per week (TERM TIME only) Reports to:Centre Manager Salary: 12927.60 per annum (full-time equivalent 24570.00) What are we looking for TCHC is looking for a Learning Support Assistant who will be creative and engaging to ensure individual learners achieve their qualifications and develop their skills while learning. Working with individuals who may present challenges your support will be patient while demonstrating empathy by engaging with individual learners to enable progress towards their aspirations in all subjects. Qualifications & Experience Qualifications & Education Holds or is willing to work towards a Level 2 Learner Support Certificate with Level 2 qualifications in Maths and English. Experience & Knowledge Experienced in supporting individuals in educational settings particularly 16 -19 aged learners and those with learning difficulties and/or disabilities with a good understanding of inclusive learning. Main Tasks & Responsibilities Implement a range of highly effective strategies to support the diverse additional learning needs within the centre whilst promoting independence and tailor these for each individual in line with their Education Health and Care Plan (EHCP) support plan initial assessment and individual targets Assist teaching staff in delivering outstanding teaching and learning to ensure learners achieve their planned outcomes and reach their potential Interpret instructions effectively to support learners in following these and assist with communication challenges to ensure equal access for all Maintain accurate timely departmental records and contribute to the setting and monitoring of individual targets including the review of EHCP outcomes as part of the annual review process Provide support with study skills pastoral needs and community access 1:1 or in small groups to ensure learners successfully navigate any challenges and progress to their aspirational destination Support learners in engaging with work experience opportunities Adhere to confidentiality guidelines and college policies for SEND health and safety equality diversity and inclusion (EDI) and safeguarding Contribute to the work of the centre team attend curriculum events and centre meetings Access training and professional development activities to ensure continually remaining up to date and gaining new skills and knowledge including SEND-specific options Note: These responsibilities serve as an initial outline for the tasks that the post holder will initially be expected to perform. Changes may occur over time to accommodate evolving job requirements and adapt to shifting circumstances. Furthermore given the dynamic nature of our operational environment it is crucial for individuals in these roles to demonstrate flexibility and a willingness to travel to different work locations. This outline represents an initial plan and will be subject to periodic review as part of our Continuous Professional Development process. Confidentiality The individual in this role is responsible for upholding the confidentiality of information pertaining to clients staff and other stakeholders. Certain aspects of their work involve handling confidential information which should not be disclosed to individuals outside the scope of their official duties. It is imperative that the post holder consistently always adheres to the provisions of the General Data Regulation Act. Safeguarding Prevent & Equal Opportunities TCHC is dedicated to promoting equal opportunities and preventing discrimination for everyone. Our commitment extends to adhering to Safer Recruitment Policies safeguarding practices complying with the Prevent Duty and advocating for the well-being of children youth and pursuit of our dedication we will continuously enhance and refine our robust safeguarding processes and procedures fostering a culture of safeguarding among our team members and volunteers. Commitment to Safeguarding TCHC is committed to Safeguarding and promoting the welfare of children young people and adults. All staff are expected to adhere to our Safeguarding & Child Protection Policy and the safeguarding responsibilities outlined in their job description. We conduct Safer Recruitment Checks on all staff prior to confirming a start date in line with Keeping Children Safe in Education. An online search of information within the public domain is conducted on all candidates who are invited to interview. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975 amended 2013 and 2020) provide that when applying for certain jobs and activities certain spent convictions and cautions are protected so they do not need to be disclosed to employers and if they are disclosed employers cannot take them into account. The MOJs guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. Please see our Recruitment with Safer Recruitment Policy for further information or get in touch on or Pre-employment checks The company also conducts an internal online search on social media platforms in accordance with the Keeping Children Safe in Education guidance. Should any pertinent information arise from this search it will be discussed with the applicant as part of the recruitment process. Please note that upon a successful job offer the company performs digitalised right-to-work checks and initiates DBS applications through an external service provider. An enhanced DBS check including the barred list is mandatory for this role. Rewards for your hard work For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes: The full-time equivalent annual leave entitlement is 20 days per year in addition to 8 UK public holidays. An additional day of leave will be added for each complete year of service effective from the commencement of the next holiday year up to a maximum of 5 additional days after 5 years of service giving a maximum total annual leave entitlement of 25 days. This will be pro rata for part-time hours. We operate a Christmas and New Year shutdown period in which you will receive an additional 3 days of leave at full pay to cover this closure period after 1 year of service. This will be pro rata for part-time hours. When your birthday falls on a working day you will receive the day off at full pay. Sickness pay allowance after the probationary period. Pension scheme after 3 months you have been employed with us Bupa Cash Plan level 1 paid by the company after the probationary period. Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies) Discounted membership for BUPA (subject to the qualifying conditions) Long Service club loyalty gift upon completion of 5 and 10 years of continuous service Quarterly and annual awards Company tools and equipment for the performance of your duties Reimbursement of travel to other locations outside of the Centre (this will exclude travelling to the usual workplace) How to Apply To apply please complete the application form online at: Key Skills Gems Jewellery,Flight Operations,Logistics & Administration,Analysis,Claims Investigation Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 12900 - 12900

Are you a natural leader who thrives in a fast-paced environment and loves working with customers If so we want you to join our team as a Skechers Assistant Manager As one of our leaders of the store youll be responsible for keeping our customers happy our sales booming and our team motivated to crush their goals. Youll get to work with a team of fun and passionate individuals who share your love of shoes and fashion. You will support the store manager with daily operations as well as motivate the team to achieve their goals. With competitive salary and benefits plus opportunities for career growth. You can make your mark in the world of retail with Skechers!We want you to be yourself and feel welcome when you join us. What were looking for: • Previous experience in an assistant managerial role, • Excellent Leadership and communication skills, • Problem-solving skills to resolve any issues that may arise in-store, • Highly organised to manage inventory staffing and other operational tasks, • The ability to help lead and motivate a team with the store manager, • Sales skills to drive revenue growth and meet targets, • Able to create a positive collaborative team environment that fosters teamwork and employee morale Skechers offers: • Competitive salary and benefits package, • Opportunities for career growth and development, • A fun and dynamic work environment Find out more about our benefits and perks once youve applied! This is a great opportunity to join us and make a positive impact. Please apply if you feel you can be a true brand ambassador for Skechers. About Skechers Skechers a global Fortune 500 company develops and markets a diverse range of lifestyle and performance footwear apparel and accessories. Serving over 180 countries and territories Skechers connects customers to products through department and specialty stores e-commerce and digital stores and through our more than 5300 Skechers retail locations. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions who are otherwise qualified for the job position to perform the essential functions as detailedabove. Required Experience: Manager Key Skills Labor Cost Analysis,Organizational skills,Communication skills,Store Management Experience,Management Experience,Retail Sales,Guest Services,Schematics,Merchandising,Cash Handling,Supervising Experience,Retail Management Employment Type : Full-Time Experience: years Vacancy: 1

Who are we This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then we have continued to develop and deliver programmes to support young people to learn achieve and progress to greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical friendly and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow to help them recognise and achieve their aspirations and goals and attain a positive outcome. TCHC is a disability confident committed employer. Who are we looking for TCHC is looking for an inspiring individual with a real passion for supporting young people in education. Can you engage and build positive relationships with young people who may have learning differences Do you feel that young people deserve an opportunity to develop their skills and abilities and have the best chance to succeed Are you enthusiastic determined and resilient and have effective communication skills Can you solve problems by thinking of solutions Are you someone who can work in different settings to support learners both practical and classroom-based Job TitleLearning Support Assistant Location:Watford Contract:Fixed Term Time Contract 2025-26 Working Hours:8.30 am to 5.00 pm Monday to Friday inclusive of a daily unpaid lunch break. 37.5 hours per week (TERM TIME only) Reports to:Centre Manager Salary:21546 per annum (full-time equivalent 24570.00) What are we looking for TCHC is looking for a Learning Support Assistant who will be creative and engaging to ensure individual learners achieve their qualifications and develop their skills while learning. Working with individuals who may present challenges your support will be patient while demonstrating empathy by engaging with individual learners to enable progress towards their aspirations in all subjects. Qualifications & Experience Qualifications & Education Holds or is willing to work towards a Level 2 Learner Support Certificate with Level 2 qualifications in Maths and English. Experience & Knowledge Experienced in supporting individuals in educational settings particularly 16 -19 aged learners and those with learning difficulties and/or disabilities with a good understanding of inclusive learning. Main Tasks & Responsibilities Implement a range of highly effective strategies to support the diverse additional learning needs within the centre whilst promoting independence and tailor these for each individual in line with their Education Health and Care Plan (EHCP) support plan initial assessment and individual targets Assist teaching staff in delivering outstanding teaching and learning to ensure learners achieve their planned outcomes and reach their potential Interpret instructions effectively to support learners in following these and assist with communication challenges to ensure equal access for all Maintain accurate timely departmental records and contribute to the setting and monitoring of individual targets including the review of EHCP outcomes as part of the annual review process Provide support with study skills pastoral needs and community access 1:1 or in small groups to ensure learners successfully navigate any challenges and progress to their aspirational destination Support learners in engaging with work experience opportunities Adhere to confidentiality guidelines and college policies for SEND health and safety equality diversity and inclusion (EDI) and safeguarding Contribute to the work of the centre team attend curriculum events and centre meetings Access training and professional development activities to ensure continually remaining up to date and gaining new skills and knowledge including SEND-specific options Note: These responsibilities serve as an initial outline for the tasks that the post holder will initially be expected to perform. Changes may occur over time to accommodate evolving job requirements and adapt to shifting circumstances. Furthermore given the dynamic nature of our operational environment it is crucial for individuals in these roles to demonstrate flexibility and a willingness to travel to different work locations. This outline represents an initial plan and will be subject to periodic review as part of our Continuous Professional Development process. Confidentiality The individual in this role is responsible for upholding the confidentiality of information pertaining to clients staff and other stakeholders. Certain aspects of their work involve handling confidential information which should not be disclosed to individuals outside the scope of their official duties. It is imperative that the post holder consistently always adheres to the provisions of the General Data Regulation Act. Safeguarding Prevent & Equal Opportunities TCHC is dedicated to promoting equal opportunities and preventing discrimination for everyone. Our commitment extends to adhering to Safer Recruitment Policies safeguarding practices complying with the Prevent Duty and advocating for the well-being of children youth and pursuit of our dedication we will continuously enhance and refine our robust safeguarding processes and procedures fostering a culture of safeguarding among our team members and volunteers. Commitment to Safeguarding TCHC is committed to Safeguarding and promoting the welfare of children young people and adults. All staff are expected to adhere to our Safeguarding & Child Protection Policy and the safeguarding responsibilities outlined in their job description. We conduct Safer Recruitment Checks on all staff prior to confirming a start date in line with Keeping Children Safe in Education. An online search of information within the public domain is conducted on all candidates who are invited to interview. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975 amended 2013 and 2020) provide that when applying for certain jobs and activities certain spent convictions and cautions are protected so they do not need to be disclosed to employers and if they are disclosed employers cannot take them into account. The MOJs guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. Please see our Recruitment with Safer Recruitment Policy for further information or get in touch on or Pre-employment checks The company also conducts an internal online search on social media platforms in accordance with the Keeping Children Safe in Education guidance. Should any pertinent information arise from this search it will be discussed with the applicant as part of the recruitment process. Please note that upon a successful job offer the company performs digitalised right-to-work checks and initiates DBS applications through an external service provider. An enhanced DBS check including the barred list is mandatory for this role. Rewards for your hard work For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes: The full-time equivalent annual leave entitlement is 20 days per year in addition to 8 UK public holidays. An additional day of leave will be added for each complete year of service effective from the commencement of the next holiday year up to a maximum of 5 additional days after 5 years of service giving a maximum total annual leave entitlement of 25 days. This will be pro rata for part-time hours. We operate a Christmas and New Year shutdown period in which you will receive an additional 3 days of leave at full pay to cover this closure period after 1 year of service. This will be pro rata for part-time hours. When your birthday falls on a working day you will receive the day off at full pay. Sickness pay allowance after the probationary period. Pension scheme after 3 months you have been employed with us Bupa Cash Plan level 1 paid by the company after the probationary period. Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies) Discounted membership for BUPA (subject to the qualifying conditions) Long Service club loyalty gift upon completion of 5 and 10 years of continuous service Quarterly and annual awards Company tools and equipment for the performance of your duties Reimbursement of travel to other locations outside of the Centre (this will exclude travelling to the usual workplace) How to Apply To apply please complete the application form online at: Key Skills Gems Jewellery,Flight Operations,Logistics & Administration,Analysis,Claims Investigation Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 21500 - 21500

Assistant Manager | High Street Retail | Central London | Salary up to £36,000 + Bonus (OTE up to £42,000) + Benefits We are recruiting an Assistant Manager for a high-profile flagship store in Central London. This is a fantastic opportunity for an experienced retail professional who excels in retail operations, stock management, and back-of-house processes. If you are an Assistant Manager who understands how strong retail operations drive exceptional customer experiences, this role could be the next step in your career. What's On Offer Salary up to £36,000 with bonus OTE up to £42,000 Up to 50 percent staff discount Monthly product allowance Training and development opportunities A busy, high-profile retail environment where your work makes a real difference About the Role As an Assistant Manager, you will support the Store Manager in all aspects of retail operations. This role is focused on back-of-house management, including stock control, compliance, health and safety, and operational efficiency. You will ensure the store runs smoothly every day, providing the foundation for a high-performing retail environment. What You Will Be Doing Manage all back-of-house retail operations, including stock movement, deliveries, replenishment, and stockroom organisation Ensure the store meets retail compliance standards, including health & safety, food safety, cash handling, and security Support the Store Manager with reporting, KPIs, and operational planning Coach and develop the team in operational best practice, stock handling, and use of retail systems Maintain high standards across both the shopfloor and stockroom, including visual merchandising, housekeeping, and organisation Identify and implement process improvements to increase efficiency and reduce waste Step in to lead the team in the absence of the Store Manager What We're Looking For Previous experience as an Assistant Manager or Supervisor in a busy retail environment Strong experience in operations management, stock control, or inventory management Confident using retail systems, EPOS, and reporting tools Excellent organisation, problem-solving, and multitasking skills in a fast-paced retail setting A structured, process-driven approach with attention to detail Strong leadership skills with the ability to coach, motivate, and support a retail team If you are an Assistant Manager with strong back-of-house and retail operations experience, we want to hear from you. Apply today and take the next step in your retail career. Zachary Daniels is a Niche, National & International Recruitment Consultancy. BBBH34677 TPBN1_UKTJ

The Assistant Manager Leasing is responsible for coordinating and delivering all leasing and reservations activities to achieve budgeted revenue, occupancy targets, resident retention, and leasing goals. This role leads by example, ensuring the team delivers exceptional service and builds a vibrant, welcoming community for residents. Key Role Responsibilities Lead and motivate the leasing team to achieve occupancy and leasing targets. Act as a brand ambassador, ensuring all team members represent company values. Partner with marketing to shape and implement local leasing strategies based on market data and future occupancy levels. Propose and drive leasing initiatives and regularly review competitors to stay ahead of the curve. Compiling and verifying for accuracy any weekly reporting that is submitted from site. Monitor and flag occupancy levels and future (3-6 month) occupancy gaps with proposed initiatives that require addressing by the leadership team. Ensure all outstanding tasks in PMS are updated daily and nothing remains outstanding under lead and leasing sections as well as renewal and approval sections. Liaise with support teams (like CTS) to coordinate and ensure greatest applicant satisfaction. Oversee on-site enquiries, maintain inventory of ready apartments, recommend rent pricing, and monitor daily leasing activities. Participate in the leasing process: generate and monitor traffic, qualify prospects, prepare tenancy documentation, and manage move-in/move-out procedures. Promote resident satisfaction and retention by responding promptly to queries and resolving service issues. Coordinate tenancy management, including pre move in inspections, initial moneys received and accuracy of the resident ledger. Monitor expiration's and ensure renewals are approved and sent in line with the company policy and anyone who shouldnt be renewed, raised to the GM attention. Develop team capability, coordinate training, and address performance as needed. Complete team performance reviews and 1-2-1 conversations to drive engaged team . Conduct performance review for Leasing team in line with GS policies. Ensure compliance with company policies, procedures, and relevant legislation as well as mandatory training records. Act up for the Community/General Manager in their absence. Ensure data accuracy in the PMS system and hold team members accountable for ensuring one source of truth is maintained. Coordinate with external agents if needed to liaise on availability, training, standards and overall performance. Carry out Mystery Shops with the Leasing Team to check on quality delivery and performance Hold and conduct Yield meetings with the Facilities Manager on Stock Levels and Presentation of available stock About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Financial understanding of accounts and Budgeting , further development will be provided Experience & Skills Essential: Proven experience in leasing/sales performance and property operations, including P&L and budget monitoring. Strong leadership and team motivation skills. Excellent communication, organisation, and numerical skills. Knowledge of UK Health and Safety and Landlord/Tenant legislation. Proficiency in property operations software (training provided). Ability to work autonomously and adapt to a fast-paced environment. Commitment to delivering exceptional customer experiences. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Desirable Demonstrable ability to coach and mentor team members. Experience of motivating a team and a proven track record in delivering service excellence in a similar management role/ environment. A knowledge and understanding of Fire legislation Understand of the Debt collection process What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

The Junior Assistant Manager is responsible for coordinating and delivering the Customer Service experience and assisting the Community Manager and Asst Community Manger in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives. Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings. Uses the Companys property systems to generate sales and leasing reports, monitor unit availability data, log and monitor maintenance requests and record incidents and accidents, ensuring records and documents are accurate and up to date. Actively seeks interaction with residents to proactively seek to improve service delivery. Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues. Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities. Ensures advertising and promotional activities are effectively implemented. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions that may impact the communitys occupancy and results. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Monitors lease/tenancy agreement terms expirations to control vacancy exposure. Works with the maintenance team to ensure the physical aspects of the community meet the Companys standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents. Works with the Community Manager and Asst Community Manger to engage and motivate the team to achieve Team satisfaction targets. Assists the Community Manager and Asst Community Manger in developing the capability of Team Members in order to meet key performance goals and future succession requirements, coordinating with Learning & Development to ensure training is provided and addresses performance if required. Assists the Community Manager and Asst Community Manger with ensuring on-site teams understanding of applicable statutory UK tenancy legislation, Health and Safety compliance and Companys policies and procedures. Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests. Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Companys internal resources as needed to support solutions. Identify and implement opportunities for generating revenue streams and maximise efficiency of utilities. Acts up covering the Asst Community Manger responsibilities in his or her absence, ensuring work is organised and executed in line with Greystar expectations. Participates where required in an on call roster to provide out of hours emergency support for the Community. Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. About You Good level of general education. Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. Proficiency in using property operations software. Training will however, be provided. Experience & Skills Essential Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment. Detailed knowledge of Landlord/Tenant Legislation A strong team player but capable of working autonomously and taking ownership. Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Desirable Demonstrable ability to coach and mentor team members. Experience of motivating a team and a proven track record in delivering service excellence in a similar management role/ environment. A knowledge and understanding of UK Health and Safety policies What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at . TPBN1_UKTJ

Ideal for candidates currently working as a Deputy Store Manager, Retail Operations Supervisor, Store Management Associate, Assistant Retail Manager, or Sales Floor Manager. An Assistant Manager will be responsible for assisting the Store Manager with the store’s day-to-day responsibilities. A pri