Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!
Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.
🇮🇹 Cerchiamo te, se… …la ristorazione italiana per te non è solo un mestiere, ma una vera vocazione. In questo ristorante autentico italiano, la qualità non si improvvisa – si costruisce ogni giorno, insieme. That’s why we’re now looking for an Assistant Manager who combines passion, leadership, and a deep respect for hospitality. Someone who doesn't wait for orders, but takes initiative to improve things and support the team with solutions and presence. ✨ Your role You’ll be the right hand of the restaurant manager, helping to coordinate service, maintain high standards, and set the tone for teamwork and professionalism. We want someone who feels proud of offering guests an outstanding Italian experience, and who’s ready to inspire others by example. 🍷 Authenticity starts here Every new team member begins with a free wine and food tasting to understand our menu and values. We serve true Italian cuisine, and we expect deep product knowledge — from ingredients to allergen awareness. 🌱 Our Work Culture ✅ High standards, human leadership ✅ Monthly performance-based bonuses (attitude, professionalism, enthusiasm) ✅ Positive, respectful environment ✅ Win-win mentality: a happy team delivers the best service ✅ No early mornings or late-night shifts (we open approx. 11:00–22:00) ✅ Very low turnover – we invest in people who grow with us
This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification - Oversee all aspects of store operations. - Assist clients with frame and lens selection. - Take accurate measurements and record details in the system. - Deliver exceptional customer service and aftercare. - Handle administrative tasks, including filing, compliance, and transactions. - Achieve high sales performance and results. - Maintain product knowledge and stay updated on trends and new merchandise. - Ensure the store is fully stocked and visually appealing. - Support the manager as needed. - Perform day-to-day tasks as required.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced supervisor or team leader looking for their next step, we offer all of our supervisors a training programme that can get you to Assistant Manager level within 6 months. THE GOOD STUFF... · Flexible shifts - to fit around the other important things in life. · Every shift you work, we will fuel you with pizza or pasta on us (thank you chef) · Love dining out? You'll love it even more with a 25% discount across all our bars. · 28 days holiday. · Development and career progression, 80% of all our management roles are filled internally. · Length of service awards. · An awesome referral scheme – Good people know good people. · Advanced management training sessions in service, atmosphere management, financials and hospitality standards. · Uniform provided. · Excellent tronc renumeration. · Ever changing offering with premium products. WHAT WILL I BE DOING? As a key player in the management team, you will assist the management team in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Sometimes opening or closing the business. We will teach you the semantics of operating a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE · Design My Night / Collins – reservations / events · Access – tills / ordering / stock management · S4 Labour – Labour / payroll / HR · CPL - Training · We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? · 48h per week. · Salary up to £16.5 per hour 5 things we ask from everyone · Be nice · Tell the truth · Do what you say you are going to do · Be available · Say hello and goodbye
Mymeds Healthcare Ltd is a busy and community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We are currently looking for a responsible and detail-oriented Order Picker to join our in-store pharmacy team. This role is essential in ensuring retail orders are prepared accurately and efficiently for our customers. Key Responsibilities: Accurately pick and prepare customer orders Ensure items are labelled correctly and comply with pharmacy safety standards Collaborate closely with pharmacists and dispensers to ensure timely order fulfilment Check stock levels regularly and assist with restocking shelves Support the team in organising incoming deliveries and maintaining stockroom tidiness Assist with basic administrative tasks and customer enquiries when required Adhere strictly to pharmacy protocols and confidentiality standards Skills and Experience Required: Previous experience in a retail pharmacy or healthcare setting is preferred Strong attention to detail and high level of accuracy in handling medication Ability to follow instructions and work well in a fast-paced environment Good organisational and time management skills Strong communication skills and a team-player attitude Basic computer literacy for order tracking and stock systems Commitment to maintaining patient confidentiality and safety at all times Working Hours: 37.5 hours per week If you're reliable, customer-focused, and committed to supporting a professional pharmacy team, we’d love to hear from you.
Key Responsibilities: Barista Duties: Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and other drinks. Maintain knowledge of all menu items, recipes, and brewing methods to ensure quality and consistency. Operate coffee machines, grinders, and other equipment safely and efficiently. Food Service: Take customer orders and process payments efficiently and accurately. Prepare and serve food items such as sandwiches, pastries, and salads according to the café's recipes and standards. Ensure food presentation meets the café's quality standards. Customer Interaction: Greet customers warmly, answer questions, and provide recommendations to enhance their experience. Address customer concerns promptly and professionally, ensuring satisfaction. Cleanliness and Maintenance: Maintain a clean and organized work environment, including the coffee bar, seating areas, and restrooms. Follow health, safety, and sanitation guidelines for all products and work areas. Assist with inventory management, including stocking supplies and performing regular checks. Team Collaboration: Work collaboratively with other team members to ensure smooth operation and excellent customer service. Participate in staff meetings and training sessions as required.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in our South Kensington location! As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
At Scarpetta we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo every evening. While lunch is all about fast-paced service, evenings are about having a relaxing time. We dim the lights, play excellent music and become a restaurant where our guests can have a great dining experience. We have three restaurants in Central London and we are looking for an ambitious, respectful and experienced supervisor, who is not afraid to roll their sleeves up, lead by example and deliver amazing results. As a front of house supervisor, you will be a role model to Scarpetta employees, guiding and coaching your team to deliver incredible services to guests with integrity and passion. You share the courteous and hospitable values of your Senior Managers and these will cascade down through your team and to your guests. Being accountable for and proud of your restaurant, you will grow a caring team that work collaboratively and seamlessly with Front of House & Back of House team to deliver our common goals of outstanding guests experience. Understanding how this is key to Scarpetta’s profitability and growth. You plan your shifts impeccably, constantly monitoring cleanliness, health and safety, licensing compliance and staffing levels; finding continual improvement in creative ways. **Perks & Benefits: ** - progression within a fast-growing company - Monday to Friday - Permanent contract - 24/7 Hotline providing free financial, legal, and personal advice - 28 days' holiday per year - 50% off across Scarpetta Restaurants - A supportive, people-focussed culture - Daily high quality and healthy employee lunches - Unlimited coffee - Employee referral bonus - Great staff parties! - Free financial and legal personal advice services Key Responsibilities: - Being part of the Management and help opening/closing the restaurant. - Team enabler - Encouraging and supporting a culture of learning and development and talent retention by continually coaching team members, being courteous even under pressure and assisting with appraisals. - Lets’ grow together – You are commercially aware of what it takes to grow a business and increase profitability through effective marketing initiatives and valuing customer feedback. You are aware of your teams accountability for controllable costs and constantly assessing staffing levels. - Positive attitude - Providing unexpected surprises to the team and customers and moments of care, being calm and considerate of fellow colleagues. - Compliance management – You demonstrate due diligence in health and safety, food safety allergen awareness and risk assessment according to Scarpetta policies. - Exceptionally guest focused - Being approachable, calm and friendly, even in times of pressure. - A product expert – From a perfectly garnished gin and tonic to a table setting that’s instantly—Instagramable, you are passionate about our offering and know everything about it! - Venue Maintenance – Ensuring the ambiance of the venue is as warm, welcoming, tidy and safe as possible, you communicate any issues clearly to senior management. - Stock and Cash Handling – You are confident using EPOS, software programs manual systems to accurately manage, record and report stock, cash and rotas. Taking responsibility of security, wastage, profit margins and licensing law when on duty.
Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: - discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements; - establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs; - collates and interprets findings of market research and presents results to clients; - discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments; - briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications. - Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs. - Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines. - Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard. - Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team. - Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: - An interest in working and growing a career within a marketing agency. - The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo. - Great organisational skills with excellent attention to detail and ability to follow processes. - A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing. - Exceptional communication and relationship skills for managing ke stakeholders. - Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK - Demonstrate excellent knowledge of various marketing tactics. - Excellent negotiation and sales skills - A result-driven and organized individual. - Excellent oral and written communication skills. - Proficiency in Microsoft Office Tools. - Outstanding project management skills. - Demonstrate excellent leadership skills. - Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours
The heart of Scarpetta comes from identifying and sourcing the highest quality ingredients from Italian artisan producers. We are an authentic yet modern Italian restaurant aiming to enhance the way our guests enjoy Italian flavours. What you get from us: - Guaranteed pay for your trial shift if hired - Investment in you through one-on-one coaching with group Head Chef and Learning and Development Manager - Develop skill set and grow your knowledge within the kitchen - Be a part of a business that has branded retail products and a central production facility Perks and Benefits: - Extra holiday day added after each year up to 35 days! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee - Team incentives & social events always in the calendar - Mental health and well-being assistance with Hospitality Action who can offer free counselling plus financial and legal advice Role and Responsibilities: - Deliver the FIGO experience - Ensure food quality and standards are always to spec - Section cleanliness and equipment well maintained - Aspiring to your leaders and following procedures - Build skills whilst engaging as a team - Work efficiently, demonstrating a sense of urgency Skills Required: - Be passionate about working with high quality ingredients - Strong organisational skills - Have an ability to multitask in a fast-paced environment - Eagerness to learn new skills through personal development Scarpetta is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Team Management & Leadership: o Lead, motivate, and supervise the salon team, including nail technicians and support staff. o Ensure all staff members provide excellent customer service and maintain high standards of professionalism. o Assist in training and developing staff, providing guidance on best practices, product knowledge, and nail art techniques. o Conduct regular performance evaluations and manage staff schedules to ensure smooth operations. • Customer Experience & Satisfaction: o Oversee the day-to-day client experience, ensuring all clients are treated with the utmost care and attention. o Address client inquiries, concerns, or complaints in a timely and professional manner. o Manage appointment bookings, both online and in-salon, ensuring that appointments are handled efficiently. o Ensure the salon environment is clean, organized, and welcoming for all clients. • Salon Operations & Administration: o Handle daily salon operations including inventory management, ordering supplies, and ensuring all products are stocked. o Manage cash handling, financial transactions, and help maintain the salon’s financial records. o Ensure compliance with health and safety standards, including sanitation, cleanliness, and regulatory requirements. o Assist with marketing initiatives, including social media posts and content creation, to promote the salon’s services and offers. • Sales & Growth: o Drive sales of services, products, and packages to meet and exceed salon revenue targets. o Develop strategies to attract and retain clients, including loyalty programs, promotions, and events. o Monitor salon performance metrics and identify opportunities for improvement in both service and operational efficiency. • Reporting & Communication: o Provide regular reports on salon performance, customer feedback, and financials to the owner/director. o Communicate with suppliers, handle inventory ordering, and manage budget to ensure profitability. Qualifications & Skills: • Bachelor's degree in Business Management or related fields. • Proven experience as a Salon Manager or in a similar role in the beauty industry. • Strong leadership skills with the ability to motivate and inspire a team. • Excellent communication and interpersonal skills, with a customer-first mentality. • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination. • Knowledge of nail art and beauty services is a plus, though not essential. • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus. • Strong organizational and time management skills. • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude. • Passionate about the beauty industry and staying updated with trends and best practices. • Fluency in English. Benefits: • Competitive salary based on experience. • 28 days paid annual leave, including bank holidays. • Employee discounts on salon services and products. • Ongoing professional development and training opportunities. • A supportive and friendly team environment. • Access to a central London location, with easy access to local shops, cafes, and public transport. • Commission-based incentives linked to sales and performance.
Crunch is looking for a skilled and motivated Head-chef to join our dynamic kitchen team at new site in Soho. The ideal candidate should have grill experience in a fast-paced environment, a positive attitude, and the ability to work well with others. We are looking for someone who thrives under pressure and enjoys delivering high-quality dishes consistently. Key Responsibilities: - Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organized at the start and end of each shift. - Operate the grill station efficiently in a busy kitchen: Maintain a high level of speed, accuracy, and consistency when cooking on the grill station, ensuring orders are delivered promptly and meet quality standards. - Ensure stock rotation (FIFO): Implement the First In, First Out method to keep ingredients fresh, reduce waste, and maintain proper stock levels. - Have an understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow. - Maintain high food quality and safety standards: Follow food safety guidelines (HACCP) and ensure all dishes are prepared according to recipes and quality specifications, adhering to health and safety regulations. - Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations. - Assist in inventory management: Help monitor and manage inventory levels, reporting shortages or overstock to management. - Ensure cleanliness and organisation of the work area: Regularly clean and sanitize the workstation, utensils, and equipment to uphold kitchen hygiene. What We Offer: - Paid trial shifts - Competitive salary of £15 - £17 - Earliest shift start at 8:30 and latest finish at 22:00 - How many hours do you need? We work around you! - Flexible working hours - Free uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free home-made meals while you’re on shift! - Pension scheme with company contributions - Opportunity to grow within the company we’re opening new sites soon! Requirements: - Previous experience working with grills in a busy kitchen - To be a team player with a can-do attitude - Ability to perform under pressure - Have a great smile and represent the company at all times - Food Safety certificate of level 2 or above If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪
GAIA aims to showcase the core elements of Grecian culture. Combining warm hospitality with intricate details and alluring aspects, GAIA creates a journey of discovery in each and every visit, enticing the explorer within. The homegrown food, beverage and lifestyle concept was born of a collaboration between Evgeny Kuzin and Chef Izu Ani. J O B P R O F I L E D E S C R I P T I O N : To provide guests with an exceptional experience through the provision of seamless and warm service in the restaurant and bar areas. The Bartender is ultimately responsible for the entire guest experience in the bar and lounge as well as the beverage production, quality, and dispensing of all drinks going to the bar, lounge, and restaurant. The Bartender will have the support of a Barback in order to achieve this. From ordering to recommendations, service detailing and situation handling, the Bartender will, as well, have the support of the Head Bartender, Assistant Bar Manager and Bar Manager at their disposal in order to deliver an optimum guest experience. DAILY R E S P O N S I B I L I T I E S o Take responsibility for maintaining high quality standard required o Assure all drinks are prepared and served according to GAIA standards o Always ensure that mise-en-place is completed correctly, both prior and after shift o Serve driks according to the recipes while maintaining a clean and saniraty bar area o Check the stock and update management in case of missing items or any changes o Learn about menu itemes and memorizing cocktail recipes, food dishes and wines by the glass o Attend the training o Assist with delivies if needed o Contribute to seasonal menu in collaboration with the Head Bartender
Job Advertisement for Sale Assistant at “Castella Fish & Chips Ltd” Position: Sale Assistant Skilled Occupation Code: 711 Location: 63 Good Mayes Road, Ilford, London IG3 9UB Job type: Full-Time, Permanent Salary: £38,700.00 Responsibilities: Tasks required by this job include: · Shop Supervisor directly supervises and coordinates the activities of sales and related workers; · Establishes and monitors work schedules to meet sales and productivity targets; · Liaises with managers and other departments to resolve operational problems; · Determines or recommends staffing and other needs to meet sales and productivity targets; Reports as required to managerial staff on departmental activities About you: • At least three years’ experience within the relevant field · Ability to manage multiple work simultaneously · An excellent understanding of the food industry · Ability to build and maintain strong client and team relationships · Confident communicator and presenter at all levels, with excellent interpersonal skills
We are now looking for a Commis Waiter/Waitress to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. Lucky Cat is one of five unique Gordon Ramsay Restaurant experiences at 22 Bishopsgate and Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Located on level 60 at 22 Bishopsgate, Lucky Cat by Gordon Ramsay offers breath taking, unparalleled views across the city. What you do as a Commis Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · 30% Discount on bookings for your Friends & Family in all UK Restaurants · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Crunch is looking for a skilled and motivated Sous-chef to join our dynamic kitchen team at new site in Soho. The ideal candidate should have grill experience in a fast-paced environment, a positive attitude, and the ability to work well with others. We are looking for someone who thrives under pressure and enjoys delivering high-quality dishes consistently. Key Responsibilities: - Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organized at the start and end of each shift. - Operate the grill station efficiently in a busy kitchen: Maintain a high level of speed, accuracy, and consistency when cooking on the grill station, ensuring orders are delivered promptly and meet quality standards. - Ensure stock rotation (FIFO): Implement the First In, First Out method to keep ingredients fresh, reduce waste, and maintain proper stock levels. - Have an understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow. - Maintain high food quality and safety standards: Follow food safety guidelines (HACCP) and ensure all dishes are prepared according to recipes and quality specifications, adhering to health and safety regulations. - Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations. - Assist in inventory management: Help monitor and manage inventory levels, reporting shortages or overstock to management. - Ensure cleanliness and organisation of the work area: Regularly clean and sanitize the workstation, utensils, and equipment to uphold kitchen hygiene. What We Offer: - Paid trial shifts - Competitive salary of £14.5 - £16 - Earliest shift start at 8:30 and latest finish at 23:00 - How many hours do you need? We work around you! - Flexible working hours - Free uniform provided - Referral bonus of £300 for recommending new team members - Fully structured and paid training provided - Free home-made meals while you’re on shift! - Pension scheme with company contributions - Opportunity to grow within the company we’re opening new sites soon! Requirements: - Previous experience working with grills in a busy kitchen - To be a team player with a can-do attitude - Ability to perform under pressure - Have a great smile and represent the company at all times - Food Safety certificate of level 2 or above If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪
Position Title: Cook Reports to: Head Chef / Sous Chef Location: Lusitania Position Summary: The Cook is responsible for preparing high-quality dishes according to the restaurant’s recipes and standards. This role includes food preparation, cooking, plating, and ensuring kitchen hygiene and food safety compliance at all times. Key Responsibilities: Prepare and cook menu items according to recipes and quality standards. Assist in the preparation and mise en place of ingredients for service. Ensure timely and consistent food production during service hours. Maintain a clean and organized workstation, adhering to health and safety regulations. Assist with receiving, unpacking, and proper storage of kitchen supplies and ingredients. Follow portion control, waste management, and cost control procedures. Collaborate with other kitchen staff to ensure smooth and efficient kitchen operations. Uphold the restaurant’s food presentation and quality standards. Participate in cleaning duties and closing procedures as assigned. Requirements: Proven experience as a cook in a professional kitchen environment. Knowledge of culinary techniques and kitchen equipment. Understanding of food hygiene and safety standards. Ability to work efficiently under pressure and in a fast-paced environment. Team player with good communication skills. Flexibility to work various shifts, including weekends and holidays. Culinary training or certification is an advantage but not mandatory.
We are looking for a passionate Shop Assistant! The Shop Assistant is our personal customer advisor, he helps them to choose the best products, he takes care of keeping them always present on the shelf and he takes care of the caffeteria. Monthly payment. Italian Speaking and English speaking. Requirement: Experience as sales assistant in food store Right of Work is required Extra benefit: • Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus •In the birthday every employee can request to store manager day off
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the Wren Tavern. If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Bonus Scheme • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
Overview We are seeking a talented and passionate Sous Chef to join our dynamic kitchen team. The ideal candidate will play a crucial role in assisting the Head Chef in managing kitchen operations, ensuring the highest standards of food quality and safety. This position is perfect for an individual who thrives in a fast-paced environment and is eager to contribute to a collaborative culinary team. Duties Assist the Head Chef in menu planning, food preparation, and presentation. Supervise kitchen staff, providing guidance and support to ensure efficient workflow. Ensure compliance with food safety regulations and maintain high standards of hygiene. Oversee food production processes, ensuring consistency and quality in every dish. Collaborate with team members to create innovative dishes that delight our guests. Manage inventory levels and assist with ordering supplies as needed. Train new kitchen staff on proper cooking techniques and safety protocols. Experience Proven experience in a culinary role within a restaurant environment is essential. Strong leadership skills with the ability to manage and motivate a team effectively. In-depth knowledge of food safety practices and regulations. Experience in food preparation techniques and kitchen management. Excellent communication skills, both verbal and written, to liaise effectively with team members. A passion for culinary arts and a desire to help create memorable dining experiences. If you are ready to take your culinary career to the next level as a Sous Chef, we would love to hear from you! Job Types: Full-time, Permanent Additional pay: Performance bonus Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday Overtime Weekend availability Work Location: In person Reference ID: punctual & reliable , attention to detail, presentable, ability to multitask and perform well under pressure, able to adapt quickly, honest and hardworking Expected start date: 10/06/2025
Since its founding in 2020, HYDSOFT (UK) LTD has focused on providing global IT services, helping businesses reach their full potential. Through tailored IT solutions, HYDSOFT (UK) LTD assist clients in streamlining operations, improving productivity, and driving growth. Due to business growth, we are recruiting a Business Development Executive to support our Director. The job description is as follows: Proactively identify and engage with potential clients to understand their business challenges, technology needs, and strategic priorities; Work closely with the Director to design and present tailored IT consulting solutions that align with client-specific objectives and industry best practices; Collaborate with internal technical and project management teams to scope, customise, and refine proposals that address both immediate requirements and long-term goals; Lead the end-to-end sales cycle, including prospecting, needs assessment, solution presentation, negotiation, and contract closure; Develop and maintain long-term relationships with clients and strategic partners to drive repeat business, referrals, and ongoing collaboration opportunities; Monitor emerging technologies, digital transformation trends, and industry developments to keep the company's offerings competitive and forward-looking; Represent the company at networking events, industry conferences, and client meetings to build brand awareness and identify partnership opportunities; Prepare regular reports and presentations for senior management on business development performance, pipeline status, and market insights. Requirements: Demonstrated experience in business development or sales. Exceptional communication and negotiation abilities. Capable of working both independently and collaboratively within a team. Strong organizational and time management skills. Skilled in using Microsoft Office applications. Salary: From GBP 39,000.00 to 43,000.00 per year If you are a motivated and results-oriented individual with a passion for business development, we would love to hear from you.
We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: - Greet and assist customers with warmth, professionalism, and attention to detail - Handle customer inquiries and take orders in person, online, and via phone - Upsell and cross-sell products based on customer preferences - Manage till operations and handle cash/card transactions accurately - Coordinate with the kitchen team to ensure timely order preparation and delivery - Assist in maintaining the cleanliness and visual presentation of the front area - Package cakes with care and attention - Help manage order tracking and customer follow-ups when needed - Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: - Friendly, approachable, and confident in engaging with customers - Excellent communication skills in English (additional languages are a plus) - Detail-oriented and reliable under pressure - Positive attitude and strong team spirit - Willingness to learn and grow within a creative, fast-paced environment - Previous experience in retail, hospitality, or customer service is an advantage - A natural sense of presentation and appreciation for cakes and aesthetics ** Note:** We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: - Staff discounts on cakes and treats - Supportive, friendly working environment - In-house training and development - Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!
Important Notice for Applicants: This is a full-time position that requires your consistent, year-round availability. Please apply only if you can commit to a full-time schedule on an ongoing basis. Applications with part-time availability will not be considered. We are specifically seeking candidates with experience in one or more of the following areas: breakfast service, restaurant operations, bar management, café service, event coordination, and conference support. Duties and responsibilities : · To be proactive with contributing to the success of the department · Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. · To ensure all procedures pertaining to revenue capture are up-held at all times · To minimise wastage at all opportunities · To actively promote an energy efficient culture throughout the department · To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. · Positive working relationships are established and maintained with colleagues throughout the Hotel · Customer feedback, both positive and negative are responded to appropriately and efficiently · Information on customer service problems is gathered in order to improve the service offered · A positive personal image is maintained at all times · The needs of the customer are kept in balance with the needs of the organisation · All guests are received and offered assistance in a positive manner at all times · To answer all telephone calls in a polite and professional manner · Table bookings are handled according to departmental procedures · Back and front of house service areas and equipment are prepared, maintained and cleared · Bars, dining rooms and function rooms are prepared, maintained and cleared · Assistance is given in the maintenance of food displays · Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures · Cleaning is undertaken within the food and beverage areas as required · Dining areas are prepared according to the requirements of business · Food is served promptly, accurately and according to the standards of the department · Drink orders are taken and served following departmental procedures · Wine orders are prepared, taken and served accordingly · Customer satisfaction is monitored throughout the meal and any remedial actions taken as required · All customer feedback, positive and negative is reported to the Team Manager or Supervisor · Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures · To adhere to all Health and Safety Requirements as required by Hotel · To adhere to the Food Hygiene Regulations and Licensing Laws · To adhere to the requirements of the Data Protection Act at all times
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: - Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service. - Assist in the preparation of drinks, ensuring adherence to recipes and quality standards. - Train, mentor, and develop team members to enhance their skills and performance. - Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area. - Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency. - Address guest inquiries and concerns promptly to ensure the highest level of satisfaction. - Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: - Strong leadership abilities with experience in team management within a hospitality environment. - Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes. - Excellent communication skills for effective interaction with staff and guests alike. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - Knowledge of health and safety regulations relevant to food handling and preparation. - A passion for hospitality with a commitment to delivering exceptional guest experiences. - Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
We are a French Pastry shop,** Aux Merveilleux de Fred**, a well known brand, established in France since 1997. Our shops are famous for their pastries and French specialties, following traditional recipes and using the highest quality ingredients. All our products are home made on site and serve fresh daily to our customers ! We are currently looking for a Pastry and Sales assistant to join our team on a long term position. If you are dynamic, versatile and like to work in a fast-paced environment, this is a great opportunity for you ! The ideal candidate is dynamic, has an interest in pastry, and is keen on learning new things. Your position will have 2 aspects : Sales : -take orders from customers at the till /on the terrace -serve food and drinks -make sure the shop is well presented -clean tables / fill and empty dishwasher Pastry Assistant: -bake brioches and pastries -prepare cream-fillings / and other food preparation -make cakes / meringues /waffles Experience is a plus, but not required. All our employees are coming from different background and have learnt the techniques and recipes with us. ! Weekend availability is required ! Do not apply if you are not available both Saturday and Sunday. We offer 40 hours/week, permanent contract. Salary: From £12.30 per hour (+service charge after 3 months) Possibility of evolution within the management in the future. Perks: Free coffee and pastry / Staff discount
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
The Role This is a builder’s role — perfect for an ambitious chef ready to step up into a Head of Food (and soon Culinary Director) position. You’ll be: • Hands-on running production batches each week alongside a small team ,we have a fully functioning team of 1 junior chef and capable assistants • Developing, testing, and systemizing menus that can eventually scale to thousands of meals/week. • Working directly with the Founder and Operations Lead to integrate food into a smart kitchen operation — including robotics and automation. • Balancing creativity and consistency — designing amazing Asian-inspired meals that are also operationally scalable. • Setting culinary standards and culture — leading from the front now, managing a growing team as we scale. This is NOT a standard restaurant chef role. This is startup food leadership — fast-moving, creative, experimental, operationally focused.
WRITE YOUR NEXT CHAPTER AT WAXY O’CONNOR’S IN LONDON’S WEST END London’s biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So, the vibe is laid back – except when we’re watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you’ll be made most welcome too. ***ABOUT THE ROLE*** Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: Some of the best Career Growth Opportunities in the industry. Flexible Shift Patterns – to fit around the other important things in life. A Competitive and Progressive salary A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. Wage Stream – giving you direct access to your wages when you need them. Private Medical Cover on completion of one year’s service. Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. 28 days paid Holiday per annum, inclusive of Bank Holidays. 25% Discount at all Glendola Leisure Venues. Annual Staff Events Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
We are hiring !! Join us to be a part of globally recognized brand in luxury real estate. Danube properties is one of the leading real estate developers in the UAE , known for delivering exceptional quality and luxury living experiences. As we expand our international footprint, we are looking to build a high-performing sales team in our London office to cater to our growing global clientele. Positions: Sales Manager / Assistant Sales Manager Location: London Key Responsibilities: Build and nurture strong relationships with HNWIs, investors, a premium network of real estate brokers and channel sales partners across the UK. Drive high-quality lead generation efforts, focusing on qualified prospects within the luxury real estate market. Oversee and ensure the prompt registration and accurate tracking of all client inquiries. Consistently achieve and maintain a high sales conversion rate through effective engagement and closing strategies. Regularly assess and refine the sales approach; implement data-driven, target-oriented strategies to maximize performance. Be fully accountable for meeting and exceeding sales objectives and revenue targets for the group. Ensure all sales transactions are executed in strict accordance with company policies and procedures. Adhere to all legal, regulatory, and compliance requirements throughout the sales process. Develop, manage, and retain strong client relationships—ensuring both new client acquisition and long-term customer loyalty. Build a loyal client base through consistent service, relationship management, and personalized engagement. Address and resolve client concerns promptly; identify issues, propose solutions, and follow up to ensure resolution and client satisfaction. Support administrative aspects of the sales process, including contract registration, termination procedures, invoicing, and timely collection of payments. Stay updated on the latest industry trends, product launches, and market regulations to provide informed recommendations to clients. Desired skills and abilities: Proven experience in luxury real estate sales, preferably with a focus on Dubai/UAE market. Strong sales acumen with the ability to close high-value deals. Excellent written and verbal communications skills. Ability to thrive in a fast-paced, target-driven environment. Preferred Qualifications: Proven experience in luxury or international real estate. Prior exposure to Dubai real estate market is highly preferred. Bachelor’s/Masters degree in Business, Marketing, Real Estate, or a related field. If you're passionate about luxury real estate and have what it takes to excel in a high-performance sales environment we would love to hear from you.
The Supporter Relations Engagement Team is involved in the planning and development of programmes and projects that puts supporter engagement at the heart of everything do we do. They play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The team’s aim is to increase the depth and value of supporter relationships whilst also encouraging repeat giving and overall supporter retention through targeted engagement strategies. Working within the Supporter Relations Engagement Team, you will develop a supporter centric approach to planning effective multi-channel, multi-product supporter journeys to grow loyalty, engagement, and income. We are looking for someone with an audience and data insight driven approach to identify moments that matter and key touch points to improve the supporter experience. By doing this, you will ensure that each touchpoint across the supporter experience is engaging, effective and reflects Muslim Aids brand and values. As a confident communicator you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and engagements across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value. About the Role Create new innovative supporter journeys to increase engagement, loyalty and improve income generation. Deliver improved supporter journeys and care strategies using insights, evidence and feedback. Deliver exemplary Supporter care and stewardship that builds loyal and committed supporters through high quality personalised engagement. Collaborate with the Data Analysis team to manage supporter preferences ensuring best practice regarding data protection, data collection and to maximise cross sell opportunity. Incorporate supporter care best practice and emerging approaches into activities so that the organisation remains positioned to effectively engage/manage donors. Provide general administrative assistance in support of the smooth running of the Supporter Relations Department. About You To be successful in this role, you will need: Significant supporter/customer care skills obtained from the commercial or charity sectors. Proven engagement developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter engagement. Experience of working with Customer Relationship Management (CRM) software. Experience of developing innovative and creative engagement programs for supporters/donors. Good interpersonal and communication skills and ability to liaise effectively with people at various levels. Good organisation, coordination and project management skills. Why you should Apply Join Muslim Aid and play a key role in strengthening supporter relationships and driving engagement. Using data-driven insights, you will develop multi-channel campaigns, enhance supporter journeys, and boost retention. If you’re a strategic thinker with a passion for engagement and communications, apply now to make a lasting impact! Benefits you will enjoy working for us: 25 days annual leave + 4 Privilege days Hybrid working Paid time off for medical appointments 2 hours lunch break on Fridays Time off in Lieu (TOIL) Pension Scheme
We are looking for a motivated and customer-focused Customer Service Sales Assistant to join our team, playing a vital role in both delivering exceptional service and supporting our B2B sales initiatives. In this role, you will act as a primary point of contact for business clients, responding promptly to inquiries, resolving issues, and providing detailed product or service information. Alongside managing day-to-day customer interactions, you will assist the sales team by identifying potential business opportunities, qualifying leads, and helping to nurture client relationships throughout the sales cycle. Strong communication skills, a proactive attitude, and the ability to collaborate effectively with internal teams are essential to help drive customer satisfaction and contribute to overall revenue growth. This position offers a unique blend of service excellence and sales support, making it perfect for someone eager to grow their career in both customer service and B2B sales environments.
Duties and Responsibilities: · Oversee daily office operations, ensuring a smooth workflow and efficient administrative processes. · Manage scheduling and coordination of staff, including sales, customer service, and technical support teams, to ensure optimal coverage and productivity. · Oversee inventory levels of e-bikes and related accessories, coordinating with suppliers to ensure timely restocking and availability of products. · Ensure high levels of customer satisfaction by managing customer inquiries, complaints, and feedback effectively. · Assist in budgeting, invoicing, and payroll processes, ensuring accurate financial records and timely payments. · Implement promotional campaigns, manage social media presence, and support events or exhibitions related to e-bikes. · Ensure that the company adheres to all relevant health, safety, and environmental regulations related to e-bike sales and operations. · Monitor product quality and customer feedback to identify areas for improvement and ensure that the company maintains high standards. · Prepare regular reports on sales performance, customer satisfaction, and operational efficiency for senior management review. · Organise training sessions for staff to enhance product knowledge, customer service skills, and compliance with company policies. · Serve as the primary point of contact for internal and external communications, fostering positive relationships with clients, suppliers, and stakeholders. · Address any operational issues or challenges that arise, implementing effective solutions to maintain productivity and service quality. ** Skills and Qualifications:** · Proven experience in an office management or administrative role. · Background in customer service, with a focus on resolving inquiries and complaints effectively. · Experience in supervising or leading a team. · Relevant Bachelor’s /Master’s degree. · Familiarity with inventory control processes and supplier management.
We have a fantastic opportunity for an enthusiastic and passionate Commis Waiter/Waitress to join our team at Lucky Cat by Gordon Ramsay. Lucky Cat by Gordon Ramsay is an Asian Eating House and late night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Asian inspired small plates, Robata grills, sushi and sashimi are exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. What you do as a Commis Waiter/Waitress: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food to ensure the highest standards and performance targets are constantly achieved What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Assist in the preparation and presentation of high-quality dishes in accordance with the bars menu and standards. Manage food preparation processes, ensuring that all dishes are prepared on time and to specification. Maintain cleanliness and organisation within the kitchen, adhering to health and safety regulations. Collaborate with the Head Chef in menu planning, recipe development, and inventory management. Train new kitchen staff on food production techniques and best practices. Monitor stock levels and assist with ordering supplies as needed.
Experienced chef Von Crumb, Belsize Park About Us: Von Crumb is a lively new restaurant and café in Belsize Park, recognized for its signature schnitzels and extraordinary speciality coffee. We serve breakfast, lunch, and dinner, and we’re dedicated to being a cherished part of our neighbourhood’s culinary scene. The Role: We’re looking for an experienced Cook to join our dynamic team. This role is perfect for someone with proven kitchen experience, a strong work ethic, and a genuine love for creating delicious, high-quality dishes. At Von Crumb, you’ll play a key role in delivering exceptional food to our guests while contributing to a positive and productive kitchen environment. Key Responsibilities: Prepare and cook menu items to Von Crumb’s standards, with a focus on quality and consistency. Assist with all aspects of kitchen operations, including food preparation, cooking, and plating. Maintain a clean, organized, and safe kitchen environment, following health and safety regulations. Manage prep work and assist with inventory management, including stock rotation and waste reduction. Collaborate with the kitchen team to ensure efficient service and smooth operation during busy periods. Contribute ideas and creativity to menu development and daily specials. Uphold high standards of hygiene and food safety practices at all times. What We’re Looking For: Proven experience working in a professional kitchen. Ability to thrive in a fast-paced environment while maintaining attention to detail. Passion for cooking and a commitment to delivering exceptional dishes. Strong teamwork skills and a positive, proactive attitude. Flexibility to handle a variety of kitchen tasks as needed. What We Offer: Competitive salary starting from £14 per hour, with opportunities for growth. Free, delicious meals during your shift. Opportunities for career development as Von Crumb continues to grow. Supportive management and a welcoming, team-oriented workplace. Fun team events and a positive work environment. 50% staff discount when not on shift. Access to the Cycle to Work scheme. Job Type: Full-time, Permanent Job Types: Full-time, Permanent Pay: £14.00-£17.00 per hour Benefits: Company pension Cycle to work scheme Discounted or free food Sick pay Store discount Schedule: Day shift Monday to Friday Night shift Weekend availability Experience: Cooking: 3 years (required) Work Location: In person
Job Overview We are seeking a talented and passionate Pastry/Bakery Chef to join our team at our new café located in the heart of London. The ideal candidate will have a solid background in food production and hygiene (minimum Level 2 Food Hygiene Certificate), with a flair for creating exceptional pastries, viennoiserie, and artisanal sourdough breads and baguettes. Duties 1. Prepare a variety of sourdough breads (specially baguettes), viennoiserie (e.g., croissants in various styles, pain au chocolat, pain aux raisins, chausson aux pommes, brioche, oranais, kanelbulle) 2. Ensure all food production meets quality and presentation standards. 3. Maintain a clean and organised kitchen environment, adhering to food safety regulations. 4. Assist in the development of new pastry recipes and menu items. 5. Collaborate with other kitchen staff to ensure efficient workflow during busy service periods. 6. Monitor inventory levels of baking supplies and assist with ordering as necessary. 7. Conduct regular cleaning of kitchen equipment and work areas to maintain hygiene standards. Skills - Proficient in food preparation techniques, particularly in baking and pastry creation. - Strong understanding of culinary principles, with experience working in a restaurant or similar kitchen environment. - Knowledge of food safety practices and regulations to ensure compliance in food production. - Ability to work effectively under pressure while maintaining attention to detail. - Excellent organisational skills with the capability to manage multiple tasks simultaneously. - A creative flair for developing new dessert concepts that appeal to customers' tastes. Requirements - Experience: 3–5 years in a similar role (e.g., head bakery chef, pastry chef, demi pastry chef). - Technical Skills: Proficient in a wide range of pastry and viennoiserie techniques and sourdough bread preparation. - Creativity: Strong passion for pastry with a desire to innovate. - Detail-Oriented: High attention to detail in both preparation and presentation. - Team Player: Able to work independently and collaboratively in a team environment. - Flexibility: Available to work 40–45 hours per week over 5 days, with varied shift times. - Location: Must be able to commute easily to Liverpool Street and Bank stations. - Language: English or Turkish or Russian is essential. - Residency: Must already be based in the UK with a valid work permit. - Food Safety: Strong knowledge of food safety and hygiene practices (Level 2 certificate minimum). - Education: Culinary qualifications are an advantage but not required. How to Apply If you are a skilled and experienced Bakery/Pastry Chef with a passion for crafting exceptional pastries and baked goods, we would love to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you'd be a great fit for our team. Job Types: Full-time, Freelance Pay: £14.00-£17.00 per hour Additional pay: Performance bonus Yearly bonus Benefits: Casual dress Company pension Discounted or free food Employee discount Sick pay Store discount Schedule: Monday to Friday Application question(s): Do you have experience in preparation of pastries, viennoiserie (e.t., croissants in various styles, pain au chocolat, pain aux raisins, chausson aux pommes, brioche, oranais, kanelbulle) ? Experience: Pastry: 2 year (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 01/07/2025
A barista is responsible for preparing and serving a variety of coffee drinks and beverages to customers. Here’s a detailed job description: Key Responsibilities: 1. Coffee Preparation: Brew coffee and espresso drinks according to standard recipes and customer preferences. 2. Customer Service: Greet customers, take orders, and provide recommendations based on their preferences. 3. Maintaining Cleanliness: Keep the coffee shop clean and organized, including the coffee machines, utensils, and dining areas. 4. Inventory Management: Assist in managing inventory, including ordering supplies and ensuring that all ingredients are fresh. 5. Cash Handling: Process transactions accurately using the cash register and handle cash and credit card payments. 6. Creating a Welcoming Atmosphere: Foster a friendly and inviting environment for customers, ensuring they have a positive experience. 7. Promoting Products: Upsell and promote special beverages, seasonal items, or new menu offerings. Skills Required: - Strong communication and interpersonal skills - Knowledge of coffee and brewing techniques - Ability to work in a fast-paced environment - Attention to detail and a passion for customer service This role is essential in providing a great coffee experience to customers. If you think this is the right job for you send us over your CV!
CR WHITECHAPEL LTD is seeking a dedicated and experienced Café Manager to lead the daily operations and continue the growth of our established café in Whitechapel. This is a fantastic opportunity for a motivated individual with a proven track record in hospitality management to take charge of a dynamic and customer-focused environment. Key Responsibilities: Manage the day-to-day running of the café, ensuring smooth and profitable operations. Develop and implement rotas, delegate responsibilities, and monitor team performance. Supervise, support, and train team members to maintain excellent service standards. Analyse sales data, customer feedback, and operational efficiency to improve business strategies. Ensure top-tier customer service, resolving complaints and queries effectively. Oversee stock control, liaise with suppliers, and manage inventory to reduce waste and cost. Enforce compliance with health & safety, food hygiene, and all regulatory requirements. Assist in recruitment, onboarding, and training of new staff to build a motivated and high-performing team. Prepare regular reports on performance and provide actionable recommendations. Support marketing and business development efforts, including product launches and promotions. Skills and Experience Required: Minimum 3 years of experience in a similar managerial or supervisory role within the hospitality or takeaway sector. Strong leadership, organizational, and multitasking skills. Excellent communication and interpersonal abilities with a customer-first mindset. Competency in Microsoft Office and basic financial/operational reporting tools. Experience in implementing business strategies to drive efficiency and satisfaction. Solid understanding of food hygiene, safety standards, and legal compliance. Ability to lead under pressure and resolve problems proactively. Motivational leadership style with proven experience in team development. Working Hours:** 37.5 hours** per week
Job Title: Repair Specialist / Sales Advisor Job Description: We’re looking for a dynamic and customer-focused Repair Specialist & Sales Advisor to join our in-store team. In this dual role, you’ll be the go-to expert for diagnosing and repairing mobile devices, while also supporting customers with technical queries and driving sales through exceptional service. You’ll work hands-on in our in-store Repair Labs, managing device repairs from initial fault analysis through to resolution, and helping customers understand and get the most out of their devices. At the same time, you’ll identify sales opportunities and recommend products and services that best meet customer needs. Key Responsibilities: Manage the full in-store process for on-site device repairs, from customer check-in to quality control. Diagnose and repair mobile device faults using in-store tools and labs. Track and report service results and appointment schedules accurately. Maintain and manage repair stock to ensure accuracy and availability. Take ownership of service quality, ensuring delivery of excellent customer experience. Provide expert guidance to customers on setting up and using their devices, including ongoing support. Educate and support the store team on technical matters. Assist in training new team members and act as the in-store technical expert. Identify cross-sell and up-sell opportunities using solution-based selling. Handle basic service queries (e.g., sales, device setup, product information). Collaborate with wider support teams when required (e.g., Technical Support Team). Monitor trends in device faults and escalate issues to improve future services. What We’re Looking For: Strong understanding of mobile devices and their repair processes. Previous experience in mobile repairs preferred. Comfortable using and explaining a variety of mobile products. Experience in a retail environment preferred. Excellent communication skills and the ability to explain technical information clearly. A proactive, customer-first attitude with a passion for technology. Why Join Us? Be part of a supportive, forward-thinking retail team. Work in a hands-on technical environment while helping customers. Opportunity to grow your skills in both repair and sales. Help shape the in-store customer journey and drive innovation.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £31,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £8,000 to £10,000pa (uncapped) Total package between £39kpa and £ £42kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Hi everyone! We are looking for staff for our shop in Westminster, London (SW1P 2HP). We will be interviewing/carrying out trials this week from Sat 7th June onwards. We are looking for an immediate start. We will work with you to find the right start date. If you apply, please state your availability for interviews and for being able to start in a chat/private message. We will be open from 7am - 4pm Monday-Friday. We are trialling 7.30am-2pm on Saturdays. This role will involve making good coffee including Greek coffees (ελληνικός, freddo and frappé) - knowledge of using espresso machines and latte art a must. You will also be expected to open and close the shop, bake pastries/ prepare food and present/serve it. You will be expected to manage the inventory and uphold the hygiene and cleanliness of the shop. Experience managing a shop is a must. Pay is competitive. Experience will be taken into consideration. You must have passion for Greece and its' products. We will expect you to learn how to pronounce the names in Greek as well as possible and be able to sell the products. We will help you with this but a good ability to sell products is absolutely necessary. We also have both Greek and Spanish food stalls which we make ask you to assist with as they are located outside our shop. You must have permission to work in the UK. Please send a message with your contact details, relevant experience, availability and the role(s) you are applying for. Thank you!
KEY ATTRIBUTES Ø Being an excellent communicator Ø An excellent telephone manner and proven customer service skills Ø A team Player with flexible & positive attitude Ø Hardworking and consistent DESIRABLE ATTRIBUTES Ø Previous experience of the hospitality industry Ø Passion for the hospitality industry Ø Able to work in a fast paced environment & remain calm under pressure Ø Previous brand experience or knowledge MAIN SCOPE OF ROLE As a MixBar Attendant crucial part of your job is not only to refresh the mini Bar but also to create memorable experiences, establish a connection and add a personal touch. You work closely with In Room Dining, Style, and the Welcome Desk as we know that team work is how we can achieve outstanding service quality for our guests. MAIN DUTIES & RESPONSIBILITIES This role requires the following responsibilities, which include but are not limited to; Ø Complete closing duties, including storing all reusable goods, breaking down goods, making charges for consumed products. Cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Ø Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Ø Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Ø Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ø Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Ø Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Ø Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Ø Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Ø Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Ø Welcome and acknowledge all guests according to company standards. Ø Perform other reasonable job duties as requested by Supervisors. As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.
About us We are an exciting and dynamic wine bar, bottle, and grocery shop seeking a passionate and skilled Front of House (FOH) team member to join us! Our ideal candidate is looking to evolve within the company and grow the business along our side. We source the finest ingredients and produce from the very best suppliers around different countries such as the UK, France, Italy, Portugal, Spain.. and others. Quality, traceability, transparency, and sustainability are the keys to what we believe in and what is important for us to share with our people. This is an exciting opportunity to work in a young and vibrant environment where you will be responsible for providing exceptional customer service and promoting our selection of artisan food products like cheeses, meats, wines, and spirits. You Are: Fluent in English (French is a plus, but not required) Dynamic, independent, and organized, with a positive attitude Serious, meticulous and steady, with strong problem-solving abilities Sales-oriented with an eye for detail Enthusiastic about food, wine, and connecting with people Excited to learn and grow within a young, evolving company Ideally interested in nutrition-health, biodynamic production, and sustainability Confident in a fast-paced environment with strong multitasking abilities Eligible to work in the UK You Have: Excellent customer service skills Strong communication and interpersonal skills Prior experience in retail or hospitality Knowledge of wine and food pairings and industry trends A passion for and a willingness to learn more about wine and other products A professional appearance at all time The Level 1 or 2 WSET qualification (but not required) Your Responsibilities: Welcome and assist customers with their needs and guide them through the Bermondsey Corner experience Provide wine and food pairing recommendations based on customer preferences and budgets Share educational information about our products and build relationships with customers Maintain up-to-date knowledge of our products, including tasting notes and origins Assist with inventory management, supply orders, and restocking Process payments using our POS and CRM systems Keep the shop clean, tidy, and visually appealing Open/close the store following the guidelines Ensure compliance with licensing, hygiene, and health & safety regulations Work as part of a team to create a positive, welcoming atmosphere for customers Your Mission: Develop a deep understanding of the wines, cheeses, and other products we offer Support the management in achieving sales targets and key business goals Assist with the organization and possible execution of wine tastings, workshops, and in-store events You could assist in marketing initiatives and promotional events to attract new customers and boost sales If you're passionate about wine, food, and customer service, and are ready to thrive in a fast-paced, evolving environment, we'd love to hear from you! We offer: We offer a competitive salary (depending on experience and motivation). Benefits: Enrollment in the retirement savings plan Discounted or free food Employee discount (drink and food) Attractive employee discount at our sister company Comptoir Bakery for lunch when on shifts 28 days paid holidays + Bank holidays Opportunities to diversify into managing other areas of the business from marketing to back-office and event organization Regular wine and spirit tasting opportunities Friendly and exciting working atmosphere Team + work events The Salary Includes: Annual Salary Share of the service charge If you are enthusiastic about wine and food, enjoy providing exceptional customer service, and would love to work in a young, friendly atmosphere we encourage you to apply for this exciting opportunity.
We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a vital role in ensuring the smooth operation of our shop, particularly in the serving and customer relations .This position involves assisting with food preparation, maintaining food safety standards, and providing excellent customer service through upselling techniques. If you have a passion for culinary arts and enjoy working in a fast-paced environment, we would love to hear from you. Duties Assist in food preparation tasks, ensuring all items are prepared according to safety and quality standards. Maintain cleanliness and organisation within the kitchen and shop areas. Engage with customers, offering assistance and upselling products to enhance their shopping experience. Handle transactions accurately, utilising basic maths skills for cash handling and till operations. Ensure compliance with food safety regulations at all times. Manage time effectively to complete tasks efficiently during busy periods. Collaborate with team members to ensure a positive work environment and seamless service delivery. Requirements Previous experience in a restaurant or food preparation environment is preferred but not essential. Strong understanding of food safety practices is highly desirable. Basic maths skills for handling transactions and managing stock levels. Excellent time management skills to prioritise tasks effectively in a busy setting. Ability to work well as part of a team and contribute positively to the shop's atmosphere. If you are ready to take on this exciting opportunity as a Shop Assistant, we encourage you to apply and join our vibrant team! Job Type: Full-time Pay: £25000 to £28,599 Additional pay: Loyalty bonus Performance bonus Benefits: Discounted or free food Schedule: Night shift Work Location: In person
Coffee Island is currently looking for full-time Assistant Manager for its store in central London. Job Summary: The Assistant Manager must support the Shop Manager in the successful day-to-day management of the shop in line with the Coffee Island mission, values and procedures ethics. Main Duties: Staff Leadership & Management - Leading and managing staff to carry out their relevant tasks in line with Coffee Island values and procedures. - Deputizing in the absence of the Store Manager. - Ensuring staff are well informed of company procedures and processes. - Being highly knowledgeable of company procedures and processes. - Coaching barista skill development. - Training staff to appropriate standards. - Providing performance feedback. - Taking responsibility for the financial and operational performance of the shop during shift. Shop Operations: - Opening and closing the store. - Cashing up, balancing and reconcile tills. - Resolving customers complaints. - Ensuring customers' orders are taken in an efficient and engaging manner, - Managing stock, ordering, delivering and collecting in conjunction with Store Manager. - Ensuring all work stations operate smoothly and effectively. - Improving shop operations in conjunction with Store Manager. - Being a Head of the Sales areas of the shop (grindery products and corner gifts). Food and Drink: - Performing Lead Baristas functions to ensure the consistent production in high-quality coffee and beverages. - Ensuring food products are consistently prepared to appropriate standards. Financial and Sales: - Ensuring the till is operated in line with relevant procedures. - Acting in the best interest of the business. - Providing daily information for store sales to the manager. - Seeking to minimize costs and maximize the revenue. - Shifting logistics, documentation and communication. Health & Safety and Hygiene - Ensuring that Health and Safety standards are adhered to all times. - Conducting training with staff as required. - Completing appreciate Health & Safety forms and checklists in line with the Coffee Island procedures. Requirements: - High School Diploma - At least 1 year of previous coffee experience - At least 1 year of management experience - Latte skills are preferred - Has a passion for coffee, food and cafe culture - Understands and values the importance of customer care & hospitality - Has a commitment to consistency in quality, speed and intelligent customer service - Has the ability to multitask and work in a fast paced environment - Is a mature & motivated team player - Has a strong work ethic and a proactive attitude - Must be fluent in written and spoken English Benefits: - Competitive wage depending on experience & qualifications· - Extra team incentives & product perks - Specialised training & brewing skills development - Open-door communication - Ability to advance your career - Opportunity to earn certification by the Specialty Coffee Association (SCA)
Key Responsibilities: Supervise daily warehouse and delivery operations to ensure a smooth operation. Allocates tasks and monitors staff performance to maintain efficiency and customer service. Ensures that stock is properly received, stored, and rotated, and that quality standards are maintained. Coordinate with sales and logistics teams to meet customer delivery requirements. Ensure that health, safety, and hygiene standards are strictly followed. Train, guide, and support warehouse staff to maintain productivity. Handle customer enquiries, resolve complaints, and ensure customer satisfaction. Report to the Warehouse/Operations Manager and assist with planning and reporting tasks.
We are looking for a well presented, affable and reliable candidate to join the team at our Mayfair based luxury goods boutique. If you would like to embark on rewarding new career path and share our passion in providing a truly superb client experience for our clients we would love to hear from you. Kindly note, due to the volume of applications, we will not be able to consider applicants who do not write a short statement of motivation. Duties will include: - Delivering excellent customer experience and ensuring fully personalised service - Acquiring extensive product knowledge and using such understanding to inform and assist clients - Ensuring the boutique is well kept and maintained at all times - Understanding, updating and using the POS + E-Commerce systems - Learning and utilising light craftsmanship techniques in preparation of frames and small repairs - Maintaining a clear order progress sheet and keeping track of possible delays - Preparing new orders for delivery and pick-ups Essential characteristics : - Positive 'can-do' attitude - Desire to learn - Happy demeanour - Team player Desirable but not required: - Experience in delivering/ assisting on marketing campaigns - Experience in luxury goods retail environment - Experience in social media account management - Experience with design suite software