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  • Registered Manager
    Registered Manager
    hace 1 mes
    £38000–£42000 anual
    Jornada completa
    Kingston upon Thames

    📢 Registered Manager – 4 Bedrooms Supported Living 📍 Kingston upon Thames / Surrey Border 💷 £38,000 – £42,000 per annum 🕒 Full Time | Permanent About Us We are establishing a new 6-bed supported living service delivering high-quality, person-centred support within a community setting. Our focus is on strong governance, regulatory compliance, and creating a safe and empowering environment for the people we support. We are seeking a capable and motivated Registered Manager (or an experienced Deputy Manager ready to step up) to lead the service through CQC registration and ongoing operational management. The Role You will: Lead the service through CQC registration Develop and maintain governance and audit systems Ensure compliance with CQC Fundamental Standards Oversee safeguarding, risk management and incident reporting Recruit, supervise and develop the staff team Maintain professional relationships with local authorities and families Promote a positive and accountable culture This is a hands-on leadership role within a small, structured service. About You Essential: Level 5 Diploma in Leadership for Health & Social Care (or near completion) Minimum 2 years’ experience in supported living or domiciliary care Experience at Deputy Manager level or above Strong understanding of CQC regulations and KLOEs Knowledge of safeguarding, MCA and quality assurance systems Confident communicator with strong written skills Desirable: Experience supporting adults with [insert client group] Experience of CQC inspection process What We Offer Salary £38,000 – £42,000 (depending on experience) Opportunity to lead and shape a new service Support with CQC registration process Structured governance framework Autonomy within a professionally managed organisation How to Apply Please send your CV along with a short statement outlining your experience with CQC compliance and leadership in supported living services.

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  • Bilingual Italian-English Assistant Manager
    Bilingual Italian-English Assistant Manager
    hace 1 mes
    £25000 anual
    Jornada completa
    London

    Are you a fluent Italian speaker with strong English skills, exceptional organisation, and ambition to grow fast in a rewarding education sector role? Join a boutique, high-standards education travel company that's been successfully connecting Italian schools and students with inspiring UK study programmes for years. We partner with fantastic freelance English teachers across key locations (Edinburgh, Cambridge, Oxford, and more) to deliver memorable, high-quality group experiences, without the company ever needing to escort groups ourselves. Everything happens from our efficient office hub. Now we're gearing up for exciting expansion (starting with Spain!), and the founder is personally looking for a talented, proactive right-hand person to train intensively and hand over increasing responsibility. This isn't just an admin job - it's your fast-track to real business ownership, decision-making involvement, and leadership in a niche, meaningful industry. What You'll Do (Hands-On & Varied - No Two Days the Same) • Craft tailored client quotations using our custom Excel tools and Word templates, turning school needs into compelling, accurate proposals, • Guide Italian schools through the full trip-planning journey: prompt, professional, warm communication from first enquiry to happy post trip feedback, • Handle Italian public procurement & compliance expertly (MEPA/Acquisti in Rete PA, ANAC), preparing, uploading, and tracking documents flawlessly to meet strict deadlines, • Orchestrate incoming student groups end-to-end: check-ins, attendance tracking, academic resources, personalised lanyards/certificates, Google Forms setup, travel cards, welcome sessions, and on-site coordination support, • Quality-check freelance teachers: verify certifications, DBS, right-to-work docs before any programme launches, • Keep everything running smoothly behind the scenes: update operational databases/files/reports, manage shared inbox, schedule Zooms, and support the founder on ad-hoc priorities, • Occasionally travel within the UK (expenses paid) to build stronger relationships with our teacher network or onboard new talent Who We're Looking For Must-Have Essentials • Native or C1/C2-level fluency in Italian, • Confident professional English (B2–C1 minimum, excellent written/spoken), • Superb organisational skills + razor-sharp attention to detail, • Real comfort with numbers, Excel (formulas, data updates, annual tool reviews), • Thrive under pressure, juggle multiple priorities without losing cool, • Proactive, initiative-driven mindset + genuine eagerness to learn and take ownership, • Humble, collaborative, positive team player who values high standards Nice-to-Haves (Big Advantages) • Any Spanish skills (B1 minimum)? Huge bonus as we prepare for Spain launch!, • Prior exposure to operations, programme coordination, education/tourism/travel, admin, or client-facing roles (even internships/volunteering count), • Recent graduates very welcome: potential and attitude trump years of experience Why join us • Direct, one-to-one mentorship from an experienced founder who will teach you the full business inside-out, • Accelerated growth: clear path to greater autonomy, higher responsibility, and future title/salary progression as we scale, • Genuine involvement in strategic decisions and international expansion, • Hybrid flexibility with a supportive, close-knit environment, no corporate bureaucracy, • Work in a purpose-driven niche: helping young Italians gain life-changing UK experiences while building a sustainable, growing business Right to work Candidates must already have the right to work in the UK, as we are unable to provide visa sponsorship for this position.

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  • General Manager
    General Manager
    hace 2 meses
    £48000–£52000 anual
    Jornada completa
    London

    We're looking for a dynamic new GM to take the reins at our Flagship Restaurant in Westfield White City. If you're a GM with great energy, leadership skills, entrepreneurial spirit and looking for a company to stay and grow, you'll thrive in this role. The restaurant fits 100 covers 🪑🪑🪑 We have a strong mix of in house 🍽️ and Deliveroo 🥡 sales. It’s a really vibey site with tons of regulars, we get great footfall from the shopping centre and cinema but we’re also a destination restaurant for locals. About the Role Pay + Contract 🤑 This is a 48h/wk full time contract that requires a mix of opens/closes over 5 days a week. This usually works as 45 hours on shift on the rota and a flexible 3 hours of admin. Whilst you write your own rota, we'll need you to lead from the front and have a presence over all operating hours. The pay is a mix of basic, service charge and annual bonus. Basic (£36k/yr) Service Charge (around £10-12k/yr) based on worked hours, Tronc system Target based Bonus Package (£4k/yr, paid quarterly) + £2.6k pa Deliveroo sales bonus (paid monthly) This means a very achievable annual take home of £50k+ / yr About You ☺️ • Previous GM experience is essential, with at least 2-3 years in a similar sized site location., • Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience., • Great leadership skills. This really will be your site and a big part of your role is to inject your energy and positivity into the atmosphere., • Taking the time to use your past experience to train and mentor your team., • Great initiative and confident to take ownership of your site. The big advantage of joining an independent is that we want to give you autonomy over your site. Black Bear is where you can really have a voice and input into the future of your site., • Working closely with Head Office on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!

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