Community Manager - PBSA - Coventry £47,500+ Bonus
5 days ago
Coventry
ChatGPT said: 🏢 Community Manager - PBSA (Purpose-Built Student Accommodation) 📍 Coventry | 💷 c. £47,500 + Benefits 📅 Full-time, Permanent deverellsmith delighted to be supporting a leading operator in the student accommodation sector with the recruitment of an experienced General Manager to take full ownership of a large, vibrant PBSA community in Coventry. This is a fantastic opportunity for a proven leader within residential property, hotels, or property operational management to run an autonomous business unit, shape a thriving resident community, and deliver outstanding commercial and operational results. ⭐ The Role As Community Manager, you will take full accountability for the property's performance-leadership, operations, financials, safety, resident experience, and community engagement. You'll set the tone, lead by example, and build a positive, high-performing culture within the on-site team. You will: * Lead and motivate your team to deliver exceptional resident experiences and exceed customer expectations * Own local leasing and marketing strategies using market insights to maximise occupancy and revenue * Build strong partnerships with internal stakeholders, universities, and local groups * Drive community engagement through resident events and proactive service delivery * Manage financial performance including budgeting, forecasting, variance reporting, and P&L reviews * Ensure full compliance with policies, housing regulations, and health & safety requirements * Oversee maintenance, inspections, refurbishments, and the overall quality of the property * Support recruitment, training, development, and succession planning within your team * Maintain high standards across all aspects of operations including tenancy management and resident satisfaction 👥 Who We're Looking For You'll be a confident, people-focused leader with a passion for delivering excellent service and creating a welcoming community environment. Essential experience: * Proven experience in PBSA, residential property management, hotels, serviced accommodation, or a similar operational environment * Strong track record of driving leasing performance and commercial results * Experience leading and developing teams * Solid understanding of UK landlord/tenant legislation * Strong organisational skills with the ability to multitask, prioritise, and remain calm under pressure * Excellent communication skills-both written and verbal Knowledge & skills: * Good general education and strong IT literacy (Word, Excel, Outlook) * Experience with property management software (training provided if needed) * Understanding of UK Health & Safety legislation (IOSH/NEBOSH beneficial) 🌟 Why Apply? * Opportunity to run your own site with real autonomy * A dynamic, people-centric role with variety and impact * Join a supportive, forward-thinking organisation with excellent career development opportunities * Competitive salary around £47,500 plus benefits package If you're a proactive, hands-on manager who thrives in a fast-paced environment and loves building communities, I'd love to hear from you. 📩 Apply now or reach out for a confidential conversation.