Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.
Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are proud to be owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member’s clubs 5 Hertford Street & Oswald’s. We are currently seeking a skilled Commis Waiter to join our teams at Nico’s, a high end classical Italian restaurant celebrated for its warm, exclusive ambience and dedicated to using the freshest and finest Italian ingredients on offer. Why work with us as a Commis Waiter? • Salary of £30,000.00 + tips, • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £750, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty Working Hours: • 45 hours per week on a rota basis What You’ll Do: • Preparing the restaurant mise-en-place for the various shifts, • Delivering food from the kitchen to the restaurant stations or to members, • Assisting with barista duties, • Understanding the menu and preparation of dishes What are we all looking for? Experience of working in a luxury hotel, restaurant or private member’s club advantageous Bring your culinary passion to life and provide unforgettable dining experiences to our members – apply today and become part of the team at Nico’s.
Assistant Store Manager We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Store Manager • 45 hours per week, • To lead a team of staff and work hand in hand with the store manager, • To delegate certain tasks to your supervisors to ensure high standards are maintained, • To help manage our team members' morale and happiness at work, • To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating, • Ensure and enforce the use of current systems to operate The Salad Project, • Assist in developing our staff to suit the needs of the store and the business, • To report any wins or issues to the management team, • To ensure proper maintenance of the store, • To celebrate the staff wins!, • Strong leadership skills, • Ability to steady the ship and prevent issues before they happen, • Communication skills, knowing when to use a firm hand or a softer approach, • Positive energy and dedication to the team, • Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role, • Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry, • Ability to commit full time, • 30 days holiday package (Including bank holidays), • Performance based bonus, • Cycle to work scheme, • £100 ‘Refer a Friend’ scheme, • Enhanced parental leave package, • Enhanced sick day package, • Free lunch/dinner from The Salad Project while on shift, • Team social events, • Opportunities for career progression as the business grows
Welcome to RB Holdings - Where a World of Opportunity Awaits at Mayfair’s most exclusive venues. We are owned and operated by visionary entrepreneur Robin Birley, the force behind the renowned private member’s clubs 5 Hertford Street & Oswald’s. We are currently seeking a Cocktail Waiter to join our Upper Floors Bar team at 5 Hertford Street, our beautifully appointed private member's club located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Why work with us as a Cocktail Waiter? • Salary of £36,500 + discretionary service charge, • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty Working Hours: • Rota basis with shifts falling between Monday - Saturday., • Variety of shifts, with the latest finish of 3am - on a rota basis, • Bank Holidays and the Christmas period off – our venues are closed. What you will do: • Ensure the highest standard of drinks and service are consistently demonstrated., • Develop and maintain positive guests and colleague relations, • Confidently recommend drinks selections to match the guests needs,, • Sense guest needs and quickly respond to maximum satisfaction What are we looking for? • Experience in a similar role, in a luxury hotel, restaurant or private member’s club. Bring your skills to the next level and provide unforgettable experiences to our members – apply today and become part of the team at 5 Hertford Street.
Commis Chef Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 2023. We are currently recruiting for a Commis Chef to join our Oswald's team. Paid trial shifts offered! The company benefits our Commis Chef receive are: • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of the Commis Chef are: • Responsible for proper rotation of food and breakdown of station, • Lunch & Dinner mise-en-place The Experience & Qualifications required as Commis Chef are: • Previous experience in a similar position is essential., • Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working hours: • On a rota basis with shifts falling between Monday-Saturday., • 4 days on, 3 days off The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel that you have the experience and skills to join us as Commis Chef at Oswald’s then apply by forwarding your up to date CV to the link below.
Host- Part Time Position ( 3 days per week ) 5 Hertford Street is the beautifully appointed private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. We are currently looking for a Host to join our Upper Floor restaurant team. The company benefits our Host will receive are: • 33 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with Bupa, • Private dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Host are: • Takes restaurant bookings from members and their guests., • To ensure to maximise capacity and number of covers in the restaurant, • To ensure that all guests are correctly and speedily logged and processed in the most courteous way., • To take food and beverage orders efficiently and professionally The Experience & Qualifications required of our Host are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Experience working in a similar role, and using SevenRooms system is beneficial. The working hours: • 3 days per week, • Shifts are 9 hours and range between Monday – Saturday The club is closed on Sundays, Bank Holidays and throughout Christmas each year. If you feel you would like to join us as Host at 5 Hertford Street then apply by forwarding your up to date CV to the link below.
Commis Waiter Oswald’s is a private member's club owned and operated by entrepreneur Robin Birley; located in the heart of Mayfair. Our aim is to be a home away from home, in the utmost comfort, where members are looked after by a team who know them by name. Oswald’s is proud to be a Caterer Top 30 ‘Best Place to Work in Hospitality’ 3 years in a row. We are currently looking for a Commis Waiter to join our Oswald's team, with an opportunity to earn up to £38,000 per annum! The additional benefits our Commis Waiter receives are: • 28 days holiday per year (including bank holidays), • Birthday day off, • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical insurance with BUPA, • Private dental insurance with BUPA, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1,000, • Staff Accommodation (subject to availability), • Online retail discounts, • Free English Classes, • Freshly prepared meals whilst on duty The club is closed on Sundays, Bank Holidays and throughout Christmas each year. The responsibilities of the Commis Waiter are: • Preparing the restaurant mise-en-place for the various shifts, • Delivering food from the kitchen to the restaurant stations or to members, • Assisting with barista duties, • Understanding the menu and preparation of dishes The Experience & Qualifications required as Commis Waiter are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous The working hours for this role are on a rota basis with shifts falling between Monday - Saturday. If you feel that you have the experience and skills to join us as a Commis Waiter at Oswald's then apply by forwarding your up to date CV together with a covering letter to the link below.
Full-Time / Immediate Start We’re looking for a passionate and reliable Chef to join our small, independent team at Pizza Social Club, a Detroit-style pizza dark kitchen in Battersea. We’re not your typical pizza delivery spot - we’re all about bold flavours, thick crispy pies, and a creative, quality-driven approach to fast casual dining. What you’ll do: • Lead prep and cooking of our signature Detroit-style pizzas, • Maintain high food standards, cleanliness, and consistency, • Manage the kitchen during service and help train junior staff if needed, • Support with new specials and menu development Who you are: • Previous experience in a fast-paced kitchen (pizza or dough-based experience a plus), • Comfortable working solo and in a team, • Reliable, organised, and calm under pressure, • Passionate about quality ingredients and street-style food, • Right to work in the UK What we offer: • £21,600.00 per year, based on experience, • Flexible schedule where possible, • Staff meals + discounts, • Creative input on menu specials, • Growth opportunities as we expand, • 28 days paid holidays (including bank holidays), • Pension scheme Location: Battersea, London Hours: Full-time (evenings + weekends included)
Specialist Support Worker – Epilepsy & Complex Needs Full Time – 18 year old friendly disabled teenager with epilepsy, severe autism and movement disorder. Location: At home with his family in Finsbury Park An exciting opportunity has arisen for motivated and compassionate individuals to join our Specialist Epilepsy Support Team. Main Duties of the Role Deliver high-quality, safe support to the teenager with complex epilepsy and associated conditions. Provide 1:1 support ay home and in the community. Both day shifts and waking night shifts. Monitor and record seizure activity, administer emergency medication in line with training, and respond calmly to incidents. Support the teenager to achieve set goals, follow behavioural program. Communicate effectively with family, colleagues, Aba Consultant and health professionals to ensure consistent, person-centred care. Work as part of a multi-disciplinary team (MDT), contributing to care planning, risk management, and safeguarding. Promote dignity, respect, and inclusion at all times. What We’re Looking For Essential: Experience working with people with epilepsy, autism or learning disabilities (as a carer, support worker, or volunteer) as well as associated health conditions and needs (bowel care and urinary care). Ability to remain calm in emergencies and follow seizure management protocols. Excellent communication skills, both written and verbal. A positive, reliable, and caring attitude. Good organisational skills and attention to detail. Team player who can also work independently. full UK driving licence preferred but not essential. DBS Desirable: Epilepsy or rescue medication training. Experience working with individuals with complex health and behavioural needs. Knowledge of safeguarding adults and young people. About You We are looking for people who are: Caring and empathetic – putting the individual first. Professional and reliable – able to take responsibility for the safety of vulnerable people. Resilient and resourceful – confident in handling challenging situations. Innovative and proactive – bringing ideas to improve the lives of those we support. Ideally have studied something related or are planning to study related field (Psychology, nursing, social care etc). Why apply: Competitive pay and good working environment. Comprehensive induction and ongoing training (including epilepsy, autism, and related care needs). Supportive team culture with regular supervision.. access to training resources. Additional Information This role is full-time but can be part time and ideally on a self-employed basis. The post is subject to an enhanced Disclosure and Barring Service (DBS) check. Apply Now If you are passionate about making a difference and want to be part of a dedicated, specialist team, we would love to hear from you. Please make sure to let us know the reason you feel you are suited for this position and let us know about relevant experience as well. Please send your CV and a short covering letter Job Type: Full-time & Part Time Pay: £15 during training and £16 after 3 months. For full time £30.000 + per year.
Job description If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on children and young people we support, then come work with us. Golden Care Living Children’s home in Ilford are recruiting for Residential Support Workers and Senior Residential Support Workers. We are looking for enthusiastic, motivated, caring, and passionate people to become an integral part of our support team. In this role, you will support our young people and be responsible for providing compassionate care during your time with them making a difference in their lives. The applicant must be at least 21 years old. Our benefits include: In return for your hard work and commitment to the role we offer: • Enhanced disclosure cost coverage, • Competitive salary, • Enrolment onto the Updating Service at the cost of the employer, • Comprehensive induction and commitment to ongoing training expense met by the employer., • Pension Scheme, • 28 days holiday (excluding Bank Holidays) We are immensely proud of the career pathway and training we can offer you. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need. About you: • Ability to work some nights., • You must have a DBS issued in the last 3 months or be willing to have one with the online update service. (Essential), • Have an NVQ Level 3 or be working towards it. (Or willingness and ability to work towards one) A Residential Children’s Support Worker role will involve: Supporting children aged 8-17 in full-time residential care during the nights and day shift. To be aware of and comply with policies and procedures relating to child protection, health and safety, security, and confidentiality, reporting all concerns to an appropriate person. Setting boundaries for children and young people that may display challenging or emotional behaviour, whilst developing a relationship built on mutual trust. Residential Support Workers play a key role in contributing to the physical, social, and emotional well-being, to provide a safe and nurturing atmosphere. To use behaviour management strategies effectively and in line with the home's policy and procedures, which contribute to a purposeful environment. Person Specification (Essential) Evidence of successfully working with young people Awareness of safeguarding young people Risk assessments/Care Plans/Daily Logging/Use of IT Working as part of a team Empower and encourage young people to develop their life skills and independence skills, adhering to any independence programmes in place. (Preparing meals, travel training, domestic duties) Ability to deal with challenging or aggressive behaviour. High degree of resilience Empathy, patience and understanding for those who are vulnerable. Good communication skills Ensure the young people's paperwork is completed fully and includes all relevant information for that young person including their engagement, mood, conversations, thoughts, and feelings. Ensure that all records completed are accurate and reflective. Good listening skills
Job Title: Business Development Executive SOC Code: 3554 Company: The Nail People Limited (trading as The Nailounge) Location: The Nailounge, 444 Chiswick High Rd, Chiswick, London, W4 5TT, United Kingdom Salary: £41,700 per annum Employment Type: Full-time, Permanent About The Nailounge: The Nailounge is a premier nail and beauty salon in Chiswick, London, renowned for delivering an indulgent, high-quality, and professional beauty experience. Since opening in 2024, we have grown rapidly, earning a reputation for excellence, innovation, and exceptional customer service. We are now seeking a dynamic Business Development Executive to support and drive the next stage of our growth. Role Overview: The Business Development Executive will play a key role in driving client engagement, expanding our brand presence, and supporting operational excellence. This is a strategic position for a digital-savvy, proactive, and growth-oriented professional who is committed to long-term success and willing to relocate to Chiswick if necessary. The successful candidate will support the leadership team in business expansion initiatives, operational management, and potential acquisition activities. Key Responsibilities: Business Development & Growth • Identify and pursue new business opportunities, including partnerships, collaborations, and potential acquisitions., • Develop and implement strategies to expand the salon’s client base, market presence, and revenue streams., • Support leadership oversight in evaluating and executing growth initiatives, including market research and competitor analysis. Client Engagement & Digital Marketing • Manage and enhance client engagement across digital platforms, including social media, email marketing, and online booking systems., • Design and execute campaigns to drive client retention, loyalty, and acquisition., • Analyze client feedback and engagement metrics to optimize digital strategies and service offerings. Operational Support • Assist in managing the operational complexity of a rapidly growing salon, including scheduling, workflow optimization, and process improvement., • Support the leadership team in monitoring business performance, key metrics, and profitability., • Ensure seamless communication across teams to maintain high standards of service delivery and client satisfaction. Strategic Initiatives & Expansion • Contribute to long-term planning and expansion strategies, including new service lines, locations, or acquisitions., • Conduct due diligence and support the execution of business expansion opportunities., • Collaborate closely with management to ensure strategic objectives are achieved efficiently. Requirements: • Proven experience in business development, preferably within the beauty, wellness, or luxury service sector., • Strong digital skills, including social media management, client engagement tools, CRM systems, and marketing analytics., • Exceptional communication, interpersonal, and negotiation skills., • Ability to manage multiple priorities in a fast-paced, growth-oriented environment., • Strategic thinker with strong problem-solving abilities and operational awareness., • Willingness to relocate to Chiswick, London, and commit long-term to the company’s growth journey., • Experience supporting leadership oversight or expansion initiatives is highly desirable. Personal Attributes: • Proactive, self-motivated, and results driven., • Creative thinker with a passion for innovation and continuous improvement., • Strong attention to detail and commitment to excellence in execution., • Collaborative mindset with the ability to work closely with teams and external partners. What We Offer: • 28 days paid leave (including bank holidays), • Competitive salary and performance-based incentives., • Opportunity to play a key role in a rapidly growing, reputable salon., • Exposure to strategic decision-making, business expansion, and operational leadership., • Professional development and training opportunities., • A supportive, dynamic, and creative working environment in the heart of Chiswick.
Team Member- Birley Bakery Birley Bakery and The Chocolate Shop are are owned and operated by entrepreneur Robin Birley. They are located in Chelsea Green, London and have a warm and welcoming environment, inspired by the classic concept of Boulangerie-Patisserie. We aim to fulfil the need of every household craving exceptional quality, delivering simple, homely yet chic bread, pastries, desserts, chocolate and ice cream. We are currently looking for a Team Member to join the Birley Bakery Team. The company benefits our Team Member will receive are: • 28 days holiday per year (including bank holidays), • Discounted gym membership with GymFlex, • Monthly well-being days with our Masseuse, Reflexologist, and Chiropodist, • Private medical and dental insurance with Bupa, • Workplace nursery scheme, • Cycle to Work Scheme, • Employee Assistance Programme – Hospitality Action, • Access to a company doctor, • Eyecare & specs vouchers, • In-house industry training, • Sponsored social events, • Recommend a friend bonus of £1000, • Staff Accommodation (subject to availability), • Online retail discounts, • 20% discount at Birley Bakery, • Free English Classes, • Freshly prepared meals whilst on duty The responsibilities of our Team Member are: • To finish, warm up, pack and serve the range of food and beverage offerings of the shop to walk in customers and/or delivered orders., • To work as an effective part of a team to ensure the operational standards as set and expected by the company are achieved and maintained. The Experience & Qualifications required of our Team Member are: • Experience of working in a luxury hotel, restaurant or private member’s club advantageous, • Strong customer service experience, • To work as an effective part of a team, • Excellent communication skills The working hours: • The shop is open 7 days per week from Monday- Sunday- 6am-8pm, • 9 hour shifts, on a rota basis 5 days out of 7 If you feel you would like to join us as Team Member at Birley Bakery then apply by forwarding your up to date CV to the link below.
Front of House Supervisor £14 per hour | Monday - Friday | Rotating between morning and evening shifts We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a front of house Supervisor, hungry for an exciting new experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | FOH Supervisor 45 hours per week To work under our store managers To lead one service a day To assist in efficient food preparation To help manage our team members To implement & improve service processes To monitor & implement hygiene best practices To help maintain our 5* hygiene rating Expectations | Efficiency, Communication, Energy Ability to steady the ship and prevent issues before they happen Leadership and communication skills Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Ensure service levels are maintained to the standards we expect Strong organisational skills Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Compensation | £14 per hour 30 days holiday package (including bank holidays) Performance based bonus £100 ‘Refer a Friend’ scheme Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Coffee with purpose. Careers with impact - Be part of something extraordinary. Petit Miracles is an award-winning social enterprise dedicated to unlocking potential. We believe in creating opportunities where others see barriers. Our new Miracle Brews coffee bike isn’t just about great coffee – it’s about giving neurodivergent individuals and people with learning disabilities the chance to gain skills, confidence, and meaningful employment. We’re looking for a compassionate and experienced Support Worker who is ready to "combine hands-on barista work with empowering others into meaningful employment" and who can bring compassion, energy, and flexibility to this exciting new programme. You’ll support people through every step of their employment journey, from work experience on the bike to long-term careers – all while serving up outstanding coffee to the local community. This is a pioneering role where you’ll bring flexibility, creativity, and a can-do attitude to shape our programme and maximise our impact. This is a chance to be part of something brand new, shaping our impact and leaving a legacy in Shepherd’s Bush. What you’ll be doing • Running the daily coffee service from our custom-built Miracle Brews bike., • Supporting and coaching neurodivergent adults as they gain real-world barista and customer service skills., • Removing barriers to work by offering tailored guidance on travel, wellbeing, and workplace adjustments., • Delivering regular one-to-one coaching sessions and group taster days., • Partnering with local organisations to expand opportunities for work experience., • Helping us achieve our goals: supporting at least 10 people into work experience and 2 into sustained jobs in the first year., • Tracking progress using our proven, outcomes-focused employability model. What we’re looking for • Experience supporting neurodivergent people or individuals with learning disabilities., • A natural ability to listen, encourage, and adapt support to each person’s needs., • Coaching, mentoring, or teaching experience with marginalised groups., • Knowledge of workplace barriers faced by neurodivergent people and how to overcome them., • Confidence with health & safety, food hygiene, and manual handling., • Strong communication and IT skills (Word, Excel, PowerPoint)., • A flexible approach and a hands-on, can-do attitude., • Ideally: barista, café, or customer service experience. What you’ll get • £13.85-15.85 per hour, • 28 days paid holiday (including bank holidays), • Pension scheme, • Be part of an inclusive, award-winning organisation making a direct difference in people’s lives. Apply today and help us brew change – one cup, one career, one miracle at a time!
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.