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Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005. Our Care team is friendly, and we love what we do. We are passionate about the high-quality support we provide. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. We are currently recruiting for a Team Leader to maintain and develop our extra care service in Audrey Needham & Redwood House in West Berkshire. Core Duties & Responsibilities as Team Leader: Direct Management of the care team, monitoring staff development through supervision, appraisals, and training to assist them in delivering a high-quality service Creating, managing, and monitoring customer care plans, ensuring staff rotas meet service users needs and aspirations Ensuring care assessments, care, and risk planning meet best practice and customers' aspirations Work with the Recruitment Team to ensure sufficient current and future staffing levels To provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required To ensure that the telephones are answered promptly, and people are spoken to in a polite and respectful manner To work alongside the Branch Manager, ensuring that all quality standards, complaints, and comments are dealt with promptly Participate in the on-call rota Put in place measures to comply with CQC regulations and work to achieve the best care standards possible As a Team Leader, you will be offered the following: Salary - £27,000 Company-issued mobile phone Ongoing support and Professional Development 20 Days Holiday plus Bank Holidays Opportunity to work in an expanding, leading home care provider We are looking for a Team Leader to join us who are: 100% committed to helping improve the quality of life of vulnerable people Flexibility to cover on call to meet the needs of the business (essential) Knowledge of CQC standards and CQC Compliance (essential) Experience in Care Coordinating or 2 years working within Health & Social Care (preferred) Full Driving Licence and access to a vehicle (preferred) NVQ Level 3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organisation that can really make a difference to peoples lives , then this could be your next role! TPBN1_UKTJ

Aged 21 and above: £12.71 per hour Aged 20 and below: £10.85 per hour What makes a job at CTD a career like no other? CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high-quality products and exceptional customer service. Due to recent acquisition CTD now joins the Topps Group which includes Topps Tiles, Parkside, Fired Earth and ProTiler. We are looking for a dynamic and experienced Branch Assistant to join our team. This role blends product knowledge and expertise, a knowledge of interior design trends, and excellent customer service with administration and processes associated with a vibrant retail environment. Key Responsibilities: Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, face-to-face and over the phone. Represent the CTD brand and contribute to the profitability and reputation of your branch by working as part of a team of dedicated professionals to achieve sales targets. Deal with customers face-to-face. Ensure showrooms are clean and tidy. Ensure branch standards are maintained. Ensure point of sale displays are up-to-date and accurate. Have a welcoming and confident approach when dealing with the public. Carry out all cash transactions, refunds, and till processes accurately and in accordance with branch procedures. Maintain an awareness of interior design trends and the role that tiles have in renovation schemes. Complete customer orders over the phone. Offer exceptional customer service, even when under pressure. Offer specific advice to customers on products and their use. Experience and Skills required Previous experience in a retail environment Interest in interior design trends. Excellent customer service skills. Ability to work well under pressure and handle multiple tasks. Strong communication and interpersonal skills. Attention to detail and accuracy in handling transactions. If you're outgoing, friendly, have a positive attitude and don't mind lifting a few heavy boxes of tiles, then you're just the person we want to talk to. With a competitive basic salary, no evening, Christmas Eve or Boxing Day working, plus; training, development, and promotion opportunities for your longer-term career goals, you'll love working for CTD and we can't wait to hear from you. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over. Click apply, today, our application process should only take you a few minutes if you have a CV ready to go and we'll be in touch ASAP to arrange your chat with the hiring manager!Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ