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  • Cafe Manager
    Cafe Manager
    hace 24 días
    £13–£15 por hora
    Jornada completa
    Hounslow

    We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Sales Manager
    Sales Manager
    hace 2 meses
    £41700–£55000 anual
    Jornada completa
    London

    SNG ENTERPRISES LTD is a growing London-based wholesaler specializing in household goods. We are looking for an experienced and motivated Sales Manager to support our expansion and strengthen relationships with retailers, distributors, and import partners across the UK and European markets. Key Responsibilities • Develop and manage wholesale sales accounts for Asian household goods, • Identify new business opportunities and grow the customer base, • Maintain strong relationships with retailers, supermarkets, discount stores, and independent traders, • Achieve sales targets and support company growth strategies, • Negotiate pricing, supply agreements, and promotional opportunities, • Monitor market trends and competitor activities, • Coordinate with suppliers and internal teams to ensure smooth order fulfillment Requirements • Proven experience in wholesale sales, preferably in Asian household goods, • Strong understanding of UK retail and wholesale markets, • Existing network within Asian retail or import/export sectors is an advantage, • Excellent communication and negotiation skills, • Self-motivated, target-driven, and organized, • Ability to work independently and as part of a team, • Fluent English required; additional Asian languages are a plus What We Offer • Competitive salary plus performance-based commission, • Opportunity to grow with a fast-expanding company, • Friendly and professional working environment, • Career development opportunities

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