Client services manager jobs in CanterburyCreate job alerts

Our client is market leader within the care industry and work with 43 local authorities and county councils, and provide direct services to HM Government Home Office. They have become the provider of choice to so many local authorities UK wide and continue to set uprecedented care standards within the industry. The organisation specialises in providing best-in-class residential care for children and young people who have complex needs. They endeavour to create a safe environment that is homely and nurturing, enabling positive relationships to be formed and for children and young people in their care to make progress in all areas of their development. JOB PURPOSE To join a team offering a comprehensive residential service for young people with learning disabilities and associated challenging behaviour aged between 10-18 years. Our aim being to ensure the physical, social, emotional care and development of the young people. DUTIES AND RESPONSIBILITIES • To join a team of residential care staff ensuring that safe and appropriate care practices are always maintained., • To support the Manager in all aspects of the home’s operation, whilst maintaining positive childcare practice, in keeping with the aims and objectives of the home., • To provide a safe, warm, and supportive environment to our residents whilst being involved in the planning and organisation of the home., • To maintain a regular recording system in connection with each young person, be involved in the implementation of care plans and assist in the publication of reports when required., • To attend review and planning meetings when required., • To assist with the process of development, implementation, and review of service policy., • To ensure when on shift that care staff conduct themselves within the guidelines of the home in line with Policy documents and care plans., • To delegate tasks to residential care staff and co-ordinate the daily routines of the home and participate in household duties such as cooking, cleaning, gardening and promote and maintain high standards of cleanliness., • To delegate tasks to residential care staff and participate in the general activities of the home such as cycling, swimming, walking, playing games and to use any personal skills you may have to maximise opportunity for each resident., • To attend regular supervision sessions, staff meetings and training sessions as required., • To accept responsibility for such monies as may be required in the carrying out of your duties, • To administer medication to children as required and complete all related paperwork and records., • To undertake sleeping in duties as required., • To comply with and adherence to the policies, procedures, and practice of the home and to respond to emergencies which may arise within the service., • To provide a positive role model for colleagues and the young people resident. BENEFITS 28 days holiday (inclusive of bank holidays) Pension with NEST Pensions Employee Referral Scheme Access to Sage Employee Benefits 24/7 access to our Employee Assistance Program 24/7 access to an OnDemand GP Service Enrolment and funding to required qualification(s) Access to Key Worker Discount Schemes e.g. Blue Light Card

Electrical Engineering Manager (Assets) The client is seeking an experienced and forward-thinking Electrical Engineering Manager to lead the delivery of their electrical maintenance services. This is an exciting opportunity to play a pivotal role in the planning, compliance, and operational excellence of a large and diverse estate. As the Electrical Engineering Manager, you will oversee the full spectrum of electrical maintenance—both planned and reactive—ensuring work is delivered safely, efficiently, and in line with statutory obligations, SLAs and KPIs. You will provide expert guidance to a dedicated team of electricians and support staff, acting as the subject matter expert for electrical systems and compliance. This role requires strong leadership, excellent stakeholder management, and the ability to develop robust maintenance strategies in a complex technical environment. You will manage budgets, oversee maintenance contracts, and ensure our CAFM and PPM systems are maintained to the highest standard. Your decisions will impact estate-wide operations, making this a role where proactive thinking and technical expertise truly matter. Essential Criteria: HNC/HND or equivalent in Electrical Engineering Extensive experience in electrical building services within complex estates Strong knowledge of statutory compliance and health & safety Proven leadership and team management skills Experience with CAFM systems and managing maintenance budgets Benefits: 30 days annual leave + bank holidays & closure days, USS pension, hybrid working, flexible working, healthcare options, staff discounts, and more

Domestic Abuse Practitioner- Accommodation JOB TITLE: Domestic Abuse Parenting Support and Group Facilitator SALARY: £ 28-30K RESPONSIBLE TO: Accommodation Manager HOURS: 37.5 flexible working between hours of 8am – 6pm Monday to Friday Annual Leave: 30 days pro-rata + Bank Holidays Pension: 6% employer’s contribution Health Benefits: Health Care Cash Plan Employment Mental Wellbeing Scheme Flexible working hours according to the needs of the project. Evening and weekend work as required. Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the CEO. The post is based within Pennine Domestic Abuse Partnership (Pdap) N.B. The organisation refers to the Pennine Domestic Abuse Partnership. Overall Objectives To support women who have been subjected to domestic abuse, ‘so called’ honor-based abuse and or forced marriage to navigate the barriers faced in their journey to recovery. To provide holistic and trauma-informed support to women residing across Pdap’s refuge services who have experienced domestic abuse. The post will have a strong emphasis on supporting empowerment through one to one and group-based activities. This role will deliver targeted interventions, facilitate group activities that promote confidence and self-efficacy, and provide flexible, ad hoc support to a small caseload of women. The successful applicant will embody the Pdap values and keep the client at the heart of everything they do. Particular Tasks of the Postholder The postholder will provide client-centred support and advocate for victims of domestic abuse by; 1. Providing bespoke 1 to 1 support sessions: • Provide one-to-one support tailored to the needs of women affected by domestic abuse., • Help women rebuild post-abuse., • Complete support plans with women to ascertain their needs and work with them to achieve their goals, • To support women to access housing and other key services, • To ensure women have the means to live independently including support to access finance and education 2. Facilitating Group Activities • Alongside the wider DAP team to design and facilitate a regular programme of group activities aimed at building confidence, skills, and emotional wellbeing., • Promote peer support, personal development, and recovery through workshops on topics such as self-esteem, healthy relationships, assertiveness, and life skills., • Encourage participation and co-production by involving women in planning and leading group sessions where appropriate. 3. Individual Support • Hold a small, manageable caseload and provide responsive, ad hoc support as needed., • Conduct holistic, trauma-informed assessments, support plans and safety planning., • Empower women to make informed choices and access relevant services (e.g. legal, housing, benefits, health)., • Advocate on behalf of residents where necessary to ensure their rights and needs are met. 4. Partnership and Safeguarding • Work closely with external agencies (e.g. social services, schools, health professionals) to ensure coordinated support., • Proactively contribute to multi-agency safeguarding and risk management procedures., • Maintain accurate records and case notes in line with organisational policies and confidentiality standards, • To adhere to defined service standards and accreditation frameworks and remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice Organisational Development · To ensure the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of services · To participate in, and support organisational policy development and implementation · To embrace Pdap’s approach to continuous improvement Internal and External Liaison and Engagement · To promote Pdap ethos and values across the organisation · To liaise with other agencies on behalf of clients, the organisation and volunteers and represent the wider complexities of those experiencing domestic abuse · To represent Pdap operationally where required. · To develop and maintain good positive working relationships with relevant agencies and professionals · To attend and participate positively in relevant meetings, training, supervision and annual appraisals. Other · To work as part of a team to ensure the health and safety elements of the accommodation are undertaken · To undertake other related duties required by your manager, the Senior Leadership Team and Board of Trustees · To keep up-to-date with national and local government decisions, policy and agendas pertinent to domestic abuse and Pdap, implement this learning to develop services and enhance the work Pdap carry out, also disseminate learning, knowledge and awareness to colleagues · To undertake all other reasonable tasks requested by the senior leadership team · To take part in Pdap out of hours on-call rota It is essential to the development of Pdap service delivery that the post holder is able to respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time Person Specification Knowledge You will be required to: Essential: • Minimum 2 years experience of working with vulnerable adults or children., • To have demonstrable safeguarding experience and be willing to undertake an enhanced DBS., • Knowledge of the impact of domestic abuse women, • Minimum Level 3 qualification or substantial relevant experience in a related field with additional proof of continuing professional development, • Strong interpersonal skills and the ability to build trust and rapport quickly., • Ability to work independently and as part of a team., • Understanding of safeguarding and child protection procedures., • Strong organisational, report writing and communication skills, both written and in person, • Knowledge and experience of working with women and children from different backgrounds and a commitment to equitable practice., • Experience working in partnership with key organisations relating to safeguarding and multi-agency working Desirable: • Relevant qualification (e.g. social work, psychology, health and social care, IDVA training)., • Experience delivering group work or educational sessions., • Can speak one or more of the community languages within Kirklees, • Experience working with children or families in a domestic abuse setting or within the community, • Knowledge of trauma-informed approaches and strength-based models., • Knowledge of case management systems Additional Information: • An enhanced DBS check will be required for this role., • A full clean driving license is required for this role, • Occasional evening or weekend work may be required., • Ongoing training and professional development will be provided.

PENNINE DOMESTIC ABUSE PARTNERSHIP Role Profile JOB TITLE: Children and Young Person’s Worker SALARY: £28-30k RESPONSIBLE TO: Accommodation service manager PENSION: 6% Employer contribution HEALTH BENEFITS: Cash plan health scheme, wellbeing assistance programme HOURS: 37.5 hours per week LEAVE: 30 days (inclusive of birthday) and 8 bank holidays Flexible working hours according to the needs of the project. Evening and weekend work as required. Annual leave and time off in lieu to be taken at times to meet the requirements of the organisation and with the prior agreement of the Accommodation Manager. The post is based within Pennine Domestic Abuse Partnership (PDAP) and is subject to an enhanced DBS check and safer recruitment processes. N.B. The organisation refers to the Pennine Domestic Abuse Partnership. OVERALL OBJECTIVES · Develop, deliver and implement a service for children and young people experiencing domestic abuse living in refuge accommodation. · To work in partnership with mothers/carers to identify children and young people’s support needs and to ensure those needs are met. · To work with respect and response to the cultural needs of children and families of ethnic minority backgrounds. · Provide direct support to a caseload of children and young people experiencing or affected by domestic abuse, working with them to assess risk and support them with safety planning and recovery from abuse. · Work closely with other PDAP C&YP workers to develop resources/ activities and therapeutic interventions for children and young people who have experienced DA. · Develop and implement clear pathways for this service with mothers/carers and our partners, schools and social care services and with our existing service users ensuring accessible routes to support for those that need it. · Work with children and young people to support them to shape the service to best meet their needs. · Provide one to one and group work practical and emotional support to children and young people who have/are experiencing domestic abuse ensuring all support is delivered safely. · To advocate for children and young people with any other agencies who may be involved in their care such as schools, CSC, health etc. · To complete verbal feedback and written reports to social care when required · To implement and maintain standards of excellence throughout service delivery ensuring all client records are recorded in line with PDAP policies and procedures. · To complete accurate daily and weekly online diary for internal calendar and employee accountability. · To follow lone working safety policies and procedures · To comply with confidentiality and Data Protection policies and procedures · To educate and inform the public and other professionals by raising awareness of domestic abuse and ensuring client safety is central in multi-agency partnerships. · To ensure the safeguarding of children and young people affected by domestic abuse accessing the service, liaising with and making referrals to CSC where appropriate. · To participate in PDAP out of hours on call rota PARTICULAR TASKS OF THE POSTHOLDER Project Management and Service Delivery · Always ensure quality standards, policies and procedures, and guidelines are fully adhered too, practiced and delivered throughout this service. · Ensure that all service users are treated in a consistent, fair and empowering manner and to promote user participation in the development of the service. · Ensure that the C&YP service is monitored and evaluated regularly with service users, partners, volunteers and PDAP staff. To identify areas of improvement and gaps in service delivery, develop and implement improvement plans. · Develop the service, identify gaps in accessibility and put measures in place to ensure the programme is accessible to all, regardless of ethnicity, sexuality, gender, and all other protected characteristics. · To liaise with other PDAP teams, and relevant external agencies to contribute fully to a multi-agency, joint approach way of working. · To be fully conversant with all PDAP policies and procedures · To ensure Health and Safety legislation is adhered to. Organisational Development · To participate in and support organisational policy development and implementation. · To ensure that the views of clients and stakeholders are embedded into the work of PDAP and to take full account of these in the development of new services. Internal and External Liaison and communication · To promote PDAP ethos and values across the organisation · To liaise with other agencies on behalf of the organisation, volunteers and service users and represent the wider complexities of those experiencing domestic abuse. · To represent PDAP operationally where required, attending advisory groups and participating in local forum meetings with a view to influencing how stakeholders deal with domestic abuse and to publicise the C&YP service. · To develop and maintain good positive working relationships and referral pathways with relevant agencies and professionals · To attend and participate positively in relevant meetings, training, supervision and annual appraisals Other · To undertake other related duties required by your manager, the CEO and Board of Trustees · To keep up to date with national and local government decisions, policy and agendas pertinent to domestic abuse and PDAP, implement this learning to develop services and enhance the work PDAP carry out, also disseminate learning, knowledge and awareness to colleagues · To undertake all other reasonable tasks requested by the senior leadership team · To take part in PDAP 24hr out of hours on-call rota It is essential to the development of PDAP service delivery that the post holder can respond flexibly to changes in the requirements of this post. This job description is therefore a guide and not an exhaustive list of all responsibilities the post holder may have over time. Person Specification Skills & Experience Essential Desirable Experience of supporting children who have been impacted by domestic abuse x Experience working with children and young adults x Experience with providing service data reports x Liaising with child centred agencies x Experience of working with children with complex needs x IT proficiency, ability to learn new software programs, basic Microsoft experience x Qualification relevant to working with children and young people, such as level 3 and above x Ability to recognize signs of deteriorating mental health and initiate appropriate interventions to prevent crisis x Experience of carrying out risk assessments x Experience of working within health and safety principles, policies and procedures x Have excellent communication skills both verbal and in writing. x Can speak one or more of the community languages in Kirklees, Urdu and/or Punjabi x Experience working in partnership with other agencies such as social care, police, family support and schools x Personal Qualities Be compassionate and empathetic x Act with integrity and respect when working with all clients, agencies, and individuals x Work flexibly as part of a team x Positive energy and commitment to the post x Commitment to the values, aims and objectives of PDAP x Knowledge Excellent understanding of domestic abuse and VAWG x Understanding of trauma and how it impacts children and young people x Understanding of the social needs and support required for children with multiple and complex needs x Understanding of safeguarding policies and procedures x Knowledge and understanding of equity, diversity and inclusion x Understand the barriers for victims of domestic abuse in accessing support and how to address these. x Knowledge of development milestones x Other requirements Subject to enhanced DBS check x Ability to work outside the normal office hours (as and when required), including occasional evening work x Full driving license and access to a car x

An exciting opportunity has arisen at one of the Southeast’s fastest-growing professional services firms for a full-time Corporate Governance Assistant Manager to join their market-leading Corporate Governance team. This role is central to a busy, high-performing department delivering first-class governance and company secretarial services to a broad portfolio of corporate clients and LLPs. The successful candidate will be CGI-qualified and capable of hitting the ground running, providing excellent support to the Manager and team, while managing their own client portfolio. Responsibilities include arranging company and LLP formations, assisting with reorganisations, maintaining statutory records, preparing and filing confirmation statements and other statutory documents with Companies House, drafting minutes and resolutions, and conducting Companies House searches. The role also covers day-to-day company secretarial duties such as officer appointments and resignations, changes of registered office, updates to accounting reference dates, and ensuring compliance with all corporate governance requirements. Candidates should be CGI-qualified with relevant experience, strong corporate administration skills, and proficiency in MS Office. Familiarity with Diligent Entities is desirable. The ideal candidate will be highly organised, detail-oriented, and able to work effectively with senior management, demonstrating initiative, professionalism, and a strong commitment to delivering exceptional client service.

An exciting opportunity has arisen at one of the Southeast’s fastest-growing professional services firms for a full-time Corporate Governance Assistant Manager to join their market-leading Corporate Governance team. This role is central to a busy, high-performing department delivering first-class governance and company secretarial services to a broad portfolio of corporate clients and LLPs. The successful candidate will be CGI-qualified and capable of hitting the ground running, providing excellent support to the Manager and team, while managing their own client portfolio. Responsibilities include arranging company and LLP formations, assisting with reorganisations, maintaining statutory records, preparing and filing confirmation statements and other statutory documents with Companies House, drafting minutes and resolutions, and conducting Companies House searches. The role also covers day-to-day company secretarial duties such as officer appointments and resignations, changes of registered office, updates to accounting reference dates, and ensuring compliance with all corporate governance requirements. Candidates should be CGI-qualified with relevant experience, strong corporate administration skills, and proficiency in MS Office. Familiarity with Diligent Entities is desirable. The ideal candidate will be highly organised, detail-oriented, and able to work effectively with senior management, demonstrating initiative, professionalism, and a strong commitment to delivering exceptional client service.

A successful Private Client Tax Manager should have:. A Private Client Tax Manager is required for a leading professional services firm. I am delighted to be supporting a well established accountancy firm based near to Canterbury with their recruitment of a Private Client Tax Manager.

Job Title: Client ManagerLocation: Canterbury Package: £35,000-45,000 , Hybrid working, 23 days holiday plus bank holidays, private medicalWorking Hours: Full time, Monday-Friday, 37.5 hours a week A reputable, medium sized Accountancy Practice in Canterbury are hiring for a Client Manager, to join their growing firm. Offering circa £45k, with hybrid working, and extensive progression opportunitiesThe role is to ensure clients receive the highest standard of service, communicating with clients regularly, cross selling, and ensuring client satisfaction. If you are a trusted accountant, with a passion for client services, then this is the role for you Client Manager Job Responsibilities • Lead and manage the operational team, ensuring effective workload allocation, capacity planning, productivity optimisation, and high performance through coaching, development plans, and performance management., • Oversee client onboarding and relationship management, maintaining strong working partnerships while ensuring accurate, timely documentation and high service standards throughout the client journey., • Prepare and review accounts, tax returns, bookkeeping, and management accounts, ensuring compliance with legislation, quality control, and a minimum personal billing target of £1,500 per week., • Provide proactive tax planning strategies in line with current legislation and oversee the ongoing maintenance and accuracy of accounts work prepared by the team., • Monitor job profitability and budgets by reviewing timesheets, analysing efficiency, measuring margins, and ensuring financial targets are met., • Support Senior Management with budgeting, forecasting, risk analysis, management reporting, and the effective utilisation of cashflow to generate and protect reserves., • Identify, review, and implement operational process improvements and standardisation to enhance efficiency, productivity, and overall client experience., • ACCA or ACA qualification is preferred but part qualified is also acceptable, • Minimum of 4 years accountancy practice experience, • Able to commute to Canterbury, • Salary depending on experience, ranging from £35,000 - £45,000, • Hybrid working, 60/40 split, can be flexible around client meetings etc, • 23 days holiday plus bank holidays, plus your birthday off, • WPA health insurance, • Work mobile, • Workplace pension

Responsibilities include providing tax advice, ensuring compliance with regulations, and leading a team. A leading professional services firm near Canterbury seeks a Private Client Tax Manager to manage high net worth clients.

Description: Floating Lettings Manager - Residential Lettings Basic Salary £30,000 On Target Earnings: £50,000+ (Uncapped) Up to £4,000 Car Allowance or a Company Car Work Pattern: 5 days per week including some Saturdays (2 on, 1 off) Additional Benefits: Holiday Commission, 33 days paid Holiday, plus an extra day off for your birthday, Pension, Life Insurance, Phone Allowance, Company Rewards and Incentives, Structured Career Path, Employee Assistance Scheme, Paid entry fees for charitable events Are you an OUTSTANDING Lettings Professional seeking a new challenge? Our client offers quality Letting Agents the platform to earn a great salary and become part of a rapidly growing part of their business. If you have the skill and ambition to work with a renowned, forward thinking operation, then you could be the perfect fit! Floating Lettings Manager - Residential Lettings - What's in it for you A competitive salary package (see below) with uncapped rewards and a brilliant career path. Our Lettings Manager directly benefit from a personal share in the overall success of Wards of Kent. A company car or car allowance. Holiday Commission, 33 days paid Holiday, Private Healthcare, Pension, Life Insurance, Company Rewards and Incentives, Employee Assistance Scheme. A company that values customers and colleagues alike (currently 4.8/5 on TrustPilot). A company that listens to its colleagues from yearly staff survey feedback (see our website for results of 90%+) A company that invests in its people from Day 1 with the best ongoing training and development. Ongoing professional continuous development with like-minded people who are keen to share their experiences to help you be "the best you can be". A company that embraces change and moves with the times. Access to up-to-date company communication via social media and WhatsApp groups. Being encouraged and sponsored to actively take part in charity and community events and really giving something back. Floating Lettings Manager - Residential Lettings - Qualities you will demonstrate: An ability to build great relationships where customers really buy in to you as a person and a fantastic record for turning valuations into listings and lets. Drive and determination together with plenty of get up and go together with pace, passion, and enthusiasm! Ambitious and self-motivated with the ability to work in a pressurised environment. You will have to work hard to keep up with the challenges you will face and be focused on turning the "ordinary" into the "extraordinary". Getting stuck in and making things happen. And yes, you will be the type of person that has a genuine interest in people and helping them on their forwards journey and seeing their eyes light up when they secure their perfect home! Our company values are central to our ethos, and we work with customers and colleagues alike treating them with courtesy, honesty, trust, and respect. You too will need a great work ethic and matching values with heaps of positivity and energy. You will need a full driving licence. Floating Lettings Manager - Residential Lettings - The Role: Customer experience starts with YOU! In providing that personal, professional lettings expertise and advice, you help us make sure our customers get the best possible service at all times. Managing your own business both in relation to profitability and business development. Motivate, inspire, and manage your team, running morning meetings and coaching sessions. Successfully list a targeted number of properties, advising and helping our landlords let their homes for the best price and with the best service and support possible. Keep abreast of current market conditions and have a good knowledge of your local market developing a reputation for being an expert in your field. Work closely with your team, downloading new properties that you have brought to the market and agreeing a suitable strategy to match up potential tenants. Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 19 years of successful trading. A milestone to be proud of... Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA’s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn

Job Title: Client Manager Location: Canterbury Package: £(phone number removed) , Hybrid working, 23 days holiday plus bank holidays, private medical Working Hours: Full time, Monday-Friday, 37.5 hours a week A reputable, medium sized Accountancy Practice in Canterbury are hiring for a Client Manager, to join their growing firm. Offering circa £45k, with hybrid working, and extensive progression opportunities The role is to ensure clients receive the highest standard of service, communicating with clients regularly, cross selling, and ensuring client satisfaction. If you are a trusted accountant, with a passion for client services, then this is the role for you Client Manager Job Responsibilities Lead and manage the operational team, ensuring effective workload allocation, capacity planning, productivity optimisation, and high performance through coaching, development plans, and performance management. Oversee client onboarding and relationship management, maintaining strong working partnerships while ensuring accurate, timely documentation and high service standards throughout the client journey. Prepare and review accounts, tax returns, bookkeeping, and management accounts, ensuring compliance with legislation, quality control, and a minimum personal billing target of £1,500 per week. Provide proactive tax planning strategies in line with current legislation and oversee the ongoing maintenance and accuracy of accounts work prepared by the team. Monitor job profitability and budgets by reviewing timesheets, analysing efficiency, measuring margins, and ensuring financial targets are met. Support Senior Management with budgeting, forecasting, risk analysis, management reporting, and the effective utilisation of cashflow to generate and protect reserves. Identify, review, and implement operational process improvements and standardisation to enhance efficiency, productivity, and overall client experience. Generate new business opportunities through networking and collaboration with peers across teams, stepping in to support operational delivery when demand exceeds capacity.Client Manager Job Responsibilities ACCA or ACA qualification is preferred but part qualified is also acceptable Minimum of 4 years accountancy practice experience Able to commute to Canterbury Excellent communication, interpersonal, and organisational skillsClient Manager Salary & Benefits Salary depending on experience, ranging from £35,000 - £45,000 Hybrid working, 60/40 split, can be flexible around client meetings etc 23 days holiday plus bank holidays, plus your birthday off WPA health insurance Work mobile Workplace pension Free onsite parkingBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Customer Service Coordinator needed for a leading Whitstable employer, £25,000–£27,000, hybrid working and a varied 12‑month FTC. Customer Service Coordinator Location: Whitstable Salary: £25,000–£27,000 per annum Hours: Full‑time, 37.5 hours per week, 12-month contract Our client, a well‑established organisation in Whitstable, is seeking a Customer Service Coordinator to join their busy Customer Services department. This is an excellent opportunity for someone who enjoys working with customers and supporting a wide range of internal teams. Why join our client? • Competitive salary and hybrid working structure, • Supportive team environment, • A varied role working across quotations, orders and customer communications, • Working pattern: Mon–Thu 8:00–16:30, Fri 8:00–13:30, • Hybrid working available, • Opportunity to build product knowledge and develop professionally About the role You will play a key part in delivering high‑level customer service, ensuring all enquiries, quotations and orders are managed efficiently and professionally. Working across telephone, email and written communication channels, you will support both external customers and internal teams to progress orders through to shipment while maintaining strong relationships. You will proactively follow up on quotations, understand pricing and margin, escalate complaints, and liaise closely with commercial, product, and procurement teams. You will also develop product knowledge to support basic technical queries, assist external sales teams, identify new sales opportunities, and contribute to ongoing service improvements. Maintaining office and phone cover during working hours is essential, along with a flexible, team‑focused approach and willingness to support colleagues during busy periods, holidays or sickness cover. Key responsibilities • Process customer quotations and orders within KPIs, • Build and maintain strong customer relationships, • Ensure export compliance for all orders and quotes, • Follow up and negotiate on quotations, • Understand pricing and margin to secure orders, • Progress orders through to shipment, • Investigate and escalate customer complaints, • Develop product knowledge for basic technical queries, • Support external sales with customer information, • Share market intelligence internally, • Interface with customers and internal departments, • Identify and act on new sales opportunities, • Contact potential customers to present products/services, • Cross‑sell and up‑sell, • Maintain office and phone cover during working hours, • Undertake relevant training, • Support team service improvements, • Participate in reviews with the line manager, • Assist with sales and marketing projects, • Carry out additional duties when required About you • Customer service experience, including quotations and order processing, • Confident working with internal teams and external customers, • Strong communication skills across phone, email and written channels, • PC literate, including Word, Excel and Outlook Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status About Morgan Jones: Morgan Jones Limited acts as an employment agency. By applying, you accept the Terms & Conditions as well as the Privacy, Cookie, and Data Retention Policy, which can be found on our website. Due to the high volume of applicants, we see that if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion. To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks – Facebook, Instagram, Twitter, or LinkedIn

Clark James Recruitment are working with an award winning Independent Chartered Financial Planners and Wealth Managers with offices across London and the South. Our client provides the highest quality financial advice to individuals, families, and businesses. This often involves working alongside other professionals to assist clients in making confident well-informed decisions to achieve their personal, financial business goals. Due to expansion, our client has a vacancy for a Senior Compliance Monitoring Executive to join their business. Role * This role may suit a Paraplanner looking to move into a technical/supervisory role. * A highly motivated and detail-oriented Senior Compliance Monitoring Executive to join our growing team. * The successful applicant will provide essential support in first line checking to ensure reports and research meet the pre-defined quality standards and regulatory requirements demanded by the firm. * This is a full-time, permanent role, however, if you require some flexibility, this can be considered. Duties & Responsibilities To undertake advice quality assurance checks * Ensure that the suitability reports and technical research is of the highest quality, delivered in an efficient and compliant manner whilst mitigating any risks to the business. * Meet service level agreements in a timely manner as agreed. Quality Assurance and Improvement * Proactively monitor trends, clearly document, record and co-ordinate to assess the quality of advice provided and to identify patterns and areas for improvement * Provide feedback to financial planners and advisory teams in a clear and concise manner and explain any remedial work required. Reporting and Insights * Generate regular reports on the findings providing insights into how the advice quality can be improved. This could include visual representations of trends. Compliance and Regulatory Monitoring * Ensuring that all advice given adheres to regulatory guidelines, industry standards, company policies, and supporting documentation is held on file. This role will require an understanding of relevant industry regulations. * Assess the suitability of the advice produced. including complex recommendations on pension transfers and higher risk products such as VCT. Collaboration with Stakeholders * Collaborate with the compliance manager & training and competence supervisors to ensure feedback are captured. * Collaborate with various departments to ensure quality standards are met and continuous improvements are made. This might involve training and providing the appropriate feedback. Skills & Experience * Minimum 5 years’ experience in a quality assurance or paraplanning/report writing role essential. * Previous experience working in a financial services firm regulated by the FCA. * Regulated Diploma qualified & willingness to progress to advanced Diploma. * Proficiency in Microsoft Office Suite * Experience in Intelliflo preferred but training will be provided. * Understanding of the Financial Planning process and products. * Ability to work independently or in a team. * Detailed and accurate. * Organisational, prioritisation and time management skills. * Excellent verbal and written communication skills. Package * Basic salary to £50,000 (dependent on experience). * 5% pension contribution * Occupational sick pay * Medical cashback plan * Death in service cover * 26 days leave + bank holidays * Additional voluntary benefits

Position: Contracts Manager Location: Whitstable Head Office and various UK sites (in‑person) Type: Full-Time Start Date: Immediate Salary: £55-65k DOE Hours: 7:30am-5:30pm, Monday to Friday Holidays: 28 days per year including bank holidays A rapidly expanding fire protection organisation is looking for an experienced Contracts Manager to join the team. The company delivers a full range of passive fire protection services nationwide and is strengthening its management structure to support continued growth. Role Overview The successful candidate will bring strong industry knowledge and at least three years' experience in a similar role. They will be proactive, confident, and comfortable taking a hands‑on approach to managing projects from start to finish. Key responsibilities include: Managing projects and costs from initial brief through to completion. Preparing estimates and overseeing installation of passive fire protection systems and intumescent coatings. Planning project timelines and ensuring all work meets required standards and manufacturer specifications. Coordinating with site teams to ensure smooth delivery and clear communication. Carrying out site visits to assess requirements and support accurate quotations. Participating in weekly project reviews to monitor progress and deadlines. Producing RAMs and health & safety documentation and ensuring compliance across all staff. Uploading clients, projects, drawings and RAMs to the BORIS system ahead of project start dates. Supporting wider business development through client engagement and proposals. Candidate Requirements Minimum three years' experience as a Contracts Manager. Strong background in passive fire protection and intumescent paint. Solid understanding of fire‑stopping methods and products. Valid SMSTS and CSCS certifications. Excellent written and verbal communication skills. Confident decision‑maker with strong on‑site management ability. Experience using the BORIS system in office and site environments. Proficient in Microsoft Office (Excel, Outlook, Word). Full UK driving licence and willingness to travel nationwide at short notice. Benefits Competitive salary. 28 days annual leave including public holidays. Company vehicle. Company laptop and mobile phone. Pension scheme. Additional training provided in line with Health & Safety requirements. Supportive, collaborative working environment

Client Services Manager Herne Bay, Kent (Office-based) £35,000 + Bonus 25 days holiday Full UK Driving Licence required Are you currently working within an MSP and enjoy owning client relationships end-to-end? Do you prefer service excellence and long-term client success over hard sales ta

An established and growing accountancy practice in Norwich is looking for an experienced.This is a hands-on, relationship-led.

The Junior Client Services Manager (JCSM) is responsible for the complete client relationship of Dependable Solutions Inc. Junior Client Services Manager. Provide timely responses and proactively keep clients informed throughout the lifecycle of all cases in our client relationship management tool.

This is a rare opportunity to join an independent and client centred pensions business that’s growing organically and winning exciting new clients.

A notable accountancy firm, based within short distance of Newark-on-Trent, Grantham, Lincoln and Retford are seeking to hire a key Accountant job and open to applications anywhere from capable Practice Accountant through to Client Manager. The firm are seeking someone with high attention to detail,

Looking for a role in a friendly, award-winning organisation?Our clients people are at the heart of everything they do, including their Company Ethos, and they work continuously to deliver the best to their clients and their staff.

A leading aviation technology provider in Greater London is seeking a Product Manager to join its Product Management team. This role focuses on building and enhancing internal platforms for seamless trip management and client communication.

A forward-thinking, tech-enabled accountancy practice in Derby is seeking a motivated Accountant, available between Senior Accountant to Client Manager,to join their growing team.

A leading aviation technology company is seeking a Product Manager to enhance Client Services technology.

This is an opportunity to join an award-winning client services team. A recruitment agency is seeking an Account Manager to support the management of customer accounts within the print services sector. The role involves ensuring consistent service quality and timely responses to clients and supplier

Job Description Part Time Client Finance Manager Rutland, Leicestershire28 hours per week, flexible working pattern£35,000 to £40,000 FTE Blusource are working with a long established commercial property business to recruit a Part Time Client Finance Managerto join their small and friendly team in

A leading global consulting firm is looking for a Corporate Tax Manager in Luton or Cambridge. The role includes building client relationships, leading business development, and managing complex consulting projects. Join a firm committed to creating exceptional client service while supporting your p

We are seeking a Product Manager to join Vista Global’s Product Management team and support the continued evolution of our Client Services technology ecosystem. The Product Manager will work closely with Client Services, Operations, Engineering, and Design teams to ensure solutions are intuitive,

A leading global consulting firm in Greater London is seeking an Accounting Services | Manager to provide corporate accounting services. Responsibilities include preparation of financial statements and managing temporary client needs. This full-time role offers opportunities for career development w

A multi-award winning print management company is seeking an Account Manager to expand its client services team. This role involves managing client requirements, ensuring high standards of service, and developing supplier relationships. Responsibilities include project management, client communicati

A leading financial services firm in Greater London seeks a VAT Senior Manager to join their expanding team. You will collaborate closely with the VAT Director and partners to provide top-notch VAT advisory services, enhancing client relationships through your expertise. Ideal candidates will have a

This is a full-time, remote role as a Financial Planning Administrator / Client Services Manager. Responsibilities include managing financial planning processes, providing excellent client service, maintaining client records, and offering support to financial advisors. Founded by Tom Skinner and Emm

This role involves supporting senior team members and ensuring efficient service delivery to clients. A leading recruitment agency is seeking a Professional Services Administrator in the Scarborough area.

As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high-profile brands. You’ll be at the forefront of shaping client strategies, demonstrating Epsilon’s advanced digital marketing and MarTech solutions to create mea

Working closely with experienced Private Client Partners, Directors and Senior Managers and having the responsibility of helping develop new client relationships and deliver complex projects, identifying and pursuing new opportunities from within our market. Our Private Client US/UK team help our cl

An established industry player is seeking a Technical Services Manager to lead their engineering workforce in Bradford. This role involves managing M&E services, ensuring compliance, and developing client relationships.

A leading outsourcing specialist in the United Kingdom is seeking a Client Services Manager to provide a profitable, efficient service to a diverse range of accounts across the country. The ideal candidate will have a strong account management background, particularly in direct mail or transactional

A well-established accountancy practice in Greater London seeks a part-qualified ACCA/ACA professional to manage client portfolios and enhance their accounting skills.

As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high-profile brands. You’ll be at the forefront of shaping client strategies, demonstrating Epsilon’s advanced digital marketing and MarTech solutions to create mea

Senior Client Services Manager at Epsilon responsible for client success across a diverse portfolio of high-profile brands. Shapes client strategies using Epsilon’s advanced digital marketing and MarTech solutions to create measurable value and develop client retention and growth. Reports to senio

Assisting with the management of a diverse and broad portfolio of client engagements, while delegating responsibility to junior staff (Associates) and consulting Managers, Senior Managers and Directors where applicable. Preparing advice for clients and internal stakeholders on the latest tax technic

Looking to add a motivated and detail-oriented Client Services / Junior Account Manager to join their Global Client Services Support function. You will ensure Client Services Business Partners have accurate, timely insights to support decision-making, client engagement, and commercial growth. The su

A financial planning firm is seeking a Financial Planning Administrator / Client Services Manager for a full-time remote role. Responsibilities include managing financial planning processes, providing exceptional client service, and ensuring compliance with regulatory standards.

A leading Facilities Management company in Central London is seeking a Technical Services Facilities Manager. This role involves overseeing Helpdesk operations, ensuring compliance with safety standards, and managing client relationships at a prestigious law firm. The ideal candidate will have at le

A respected accountancy firm in Greater London is seeking an experienced Tax Manager to manage a diverse portfolio of personal and corporate tax clients.