Complaints manager jobs in Mitcham - Page 2Create job alerts

Complaints Manager - Financial Planning & Wealth Management Hybrid role Reporting into any of the following offices: Birmingham | Carlisle l Chester l Exeter l Leeds l London IDEX Consulting are ...

... the complaints management mechanism o Review their monthly HSE reports o Assist them in reducing and correcting HSE/E&S non-compliances * Assist in interfacing with national and regional E&S ...

Processing suppliers' invoices Complaints Management Record claims in Salesforce (SALSA) towards achieving 100% resolution and customer satisfaction. Others * Delivery of monthly dashboard (sales ...

Assistance Conduct & Complaints Manager with Conduct Plan * Implementation and maintenance of Conduct Risk Framework * Horizon scanning in relation to Conduct Risk and Consumer Duty * Working closely ...

Operations Manager | Private Healthcare Clinic Full-Time Immediately Available - March Start Up to ... Ensure incidents and complaints are investigated and resolved in line with clinic policies

Leadership with incidents, safeguarding, referrals and complaints * Monitoring SLA's and escalation as required * Managing the performance of the team to deliver the highest calibre of clinical and ...

... complaints, take appropriate action and report these to the Management team. e) To safeguard clients from abuse and act immediately to report any suspected abuse, following the organisation ...

Guest Relations Manager Location: The Quarters by Bravo, Croydon, CR0 9BN Reports to: General ... Handle complaints and oversee service recovery procedures. * Co-ordinate with the Maintenance and ...

Front Office Manager Reports to : General Manger Manages the following areas: Reception/Lobby ... Handle and resolve complaints, disputes, and conflicts, demonstrating effective negotiation skills

Provide guidance on managing complaints and fostering long-term customer loyalty. * Oversee the planning and execution of "WeHelp" events, ensuring they are engaging, informative, and aligned with ...

Handle guest communications, resolve complaints promptly, and maintain top-tier review scores. • Operational Efficiency: Manage cleaning schedules, maintenance teams, and inventory to ensure ...

This role involves managing pre and post travel complaints delivering exceptional service and developing customer service strategies to enhance customer satisfaction and ensuring an ongoing ...

Resident Liaison Manager, London Up to £42,000 plus benefits Constructive Moves are currently ... Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal ...

The Company Operations Compliance Manager is responsible for ensuring that Penta operates within ... Investigate and resolve compliance issues, complaints, and violations in a timely and effective ...

General Sales Manager - Volkswagen Coulsdon Hours: Full time, Monday - Saturday and Sundays on a ... Liaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in ...

Handle escalated complex complaints and issues, and manage emergencies or large-scale risk events. * Optimize service processes and scripts to enhance multilingual service quality. * Conduct risk ...

Manage the complaints process to agreed SLAs, monitoring trends and taking action to reduce the number. * Effectively manage concierge / Front of House and fitness teams, and the Food & Beverage ...

Manage all repair-related complaints from inception to resolution. * Ensure compliance with Health & Safety regulations and CDM requirements. * Provide regular reports on contractor performance ...

Adopt a consultative approach to account management; host sponsors and guests at events; measure and evaluate partner satisfaction; handle feedback and complaints effectively. Financial Management

The role of the Global Account Manager is to build strong, partnership-based relationships with key ... Ensure process compliance and resolve issues and complaints promptly. The successful candidate

As the Store Manager for Edward Sexton's Savile Row store, you will be responsible for overseeing ... complaints. • Collaborate with the marketing team to enhance the online shopping experience and ...

Resolving customer complaints in a timely manner * Processing product deliveries and stock ... Managing client fitting dates and all communication between them and the couture team during the ...

Manage all customer complaints and queries and ensure resolved in a timely manner. * Ensure compliance to customer standards and COPs. * Manage suppliers - including supplier visits for auditing ...

... Manager. * Ensure correct reporting of any security/Health & Safety issues, incidents and complaints. Taking appropriate action in the event of an emergency. * Issuing of keys only to correct ...

Construction Manager Rate: Indicative Outside IR35 Location: Birmingham Start date: April Contract ... Collaborates effectively to discuss and resolve problems, including work procedures, complaints ...

UK Compliance & ESG Manager, Luxury hospitality International business, London based Initial 9 ... and complaints, collaborating with internal and external stakeholders. You will come with: * A ...

Hotel Manager The Emory A fantastic opportunity has arisen for a passionate and motivated luxury ... You will be just as responsible for dealing with complaints as for strategizing and preparing ...

Responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses * Risk assessments, health and safety checks and routine testing requirements ensuring ...

The Senior Account Manager will be responsible for managing a portfolio of strategic partners ... Address and resolve any complaints or issues in a professional, timely, and empathetic manner. Team ...

Handle complaints with care and efficiency, aiming for quick and fair resolutions. * Provide clear, in-depth information about our editions, services, and policies. * Resolve disputes, manage ...

Handle guest complaints in accordance with Wild By Tart processes and procedures * To be aware of ... Manage all telephone and email reservations * Complete table plan and monitor throughout service

Assistant Front Office Manager / The President Hotel 44 hours (4 days on / 4 days off rota ... Confidently handle any guest complaints in a timely manner and ensure that suitable solutions are ...

Stepping into the role of a Property Management Administrator, you will be the first point of ... Addressing email enquiries, complaints, and general tenant concerns. * Reporting maintenance issues ...

As a pensions expert, you'll be a point of escalation, managing complaints and more complex cases. And you'll manage the overall data for your team, capturing MI and presenting it when required. You ...

Manage employee relations issues, including grievances, complaints, and conflicts, in a fair and consistent manner. * Oversee compensation and benefits administration, including salary bench marking ...

Customer Relationship Management ... Resolve customer issues and complaints promptly, ensuring high levels of customer satisfaction

The Pre-Sales and Solution Design Manager contributes to the Product Definition Strategy and ... Strong problem-solving skills to address customer complaints and implement effective resolutions

Handle client and candidate complaints, acting as a point of escalation when necessary ... Manage day-to-day activities, ensuring high standards of productivity and professional conduct

Key Responsibilities:  Operational Management: Lead the day-to-day operation of our district ... Work with the customer service team to resolve complaints and ensure satisfaction. Qualifications ...

Handle guest check-ins, check-outs, and resolve any issues or complaints promptly. Commitment to ... Supporting the Reception manager in keeping staff motivated, providing guidance and assistance as ...

... and complaints. • Provide Management Reporting Information as required. • Support the wider supply chain team with daily operational matters and strategic projects. We need a people person who ...

Engaging & High-Profile Work - Gain hands-on experience with claims, complaints, and risk management in a leading firm. Career Growth - Develop expertise in compliance, professional indemnity, and ...

Respond to complaints and concerns, seeking appropriate solutions. * Display empathy in handling ... Asset Management Support ongoing asset management routines for the development, ensuring efficient ...

Manage HR functions, including recruitment, hiring, and performance management. * Handle escalated patient complaints and resolve complex issues. * Coordinate with doctors, stakeholders, and patients ...

Business Process Support Manager (Knowledge & Enquiries) Kings College London Salary: £44,105 ... Experience of addressing complaints and service setbacks in a professional and efficient manner

Handle customer complaints courteously and ensure they are passed on as appropriate * Greeting visitors in a warm, friendly manner and ensure they are attended to * Managing and booking in external ...

Operations Management: Oversee daily front desk operations, including check-in/check-out processes ... Act as the main point of contact for resolving guest complaints and operational issues, ensuring ...

Address guest satisfaction, including any concerns or complaints, and resolve them effectively ... Liaise with kitchen, management, and serving staff to ensure seamless service * Assist guests with ...