Job Title Practice Manager Report to Clinical Director Accountable to Clinical Director Job Description: About Private Physiotherapy ltd Private Physiotherapy & Rehabilitation Clinic, based in East London (Ilford/Stratford area), specializes in delivering evidence-based, personalized physiotherapy services for patients of all ages—from young children to older adults. Their expert team supports a wide range of needs, including developmental, neurological, musculoskeletal conditions, sports injuries, and post-surgical recovery. Job summary Practice Manager 37.5 Hours per Week, Full time, Permanent Location: City Gate House, 246-250 Romford Rd, London E7 9HZ Main duties Business Development & Client Acquisition: · Identify and engage with potential new clients to secure new contracts, including private clients, solicitors, Case managers, care homes, schools, and corporate partners. · Prepare and present proposals to potential clients, outlining services and value proposition. · Conduct regular follow-ups with potential clients to nurture relationships and move contracts forward. Clinic-based duties Oversee the day-to-day operations of the clinic and the logistics of our off-site services. Manage clinic schedules, appointments, and patient flow to optimize physiotherapist availability for both in-clinic and off-site visits. Maintain and update all operational policies and procedures, ensuring the compliance. Manage and procure clinic supplies, equipment, and consumables, ensuring adequate stock levels are maintained for both the clinic and mobile services. Implement and maintain all health and safety protocols, ensuring a safe environment for both staff and patients. Patient & Client Management: · Act as the primary point of contact for all patient and client queries, providing a professional and empathetic service. · Manage relationships with key partners, including solicitors, medical provider agents, and care homes, ensuring timely communication and efficient case management for all services. · Handle new patient registrations, booking appointments, and managing a patient waitlist, specifically coordinating home visits, school visits, and care home visits with the relevant parties. · Communicate effectively with a diverse range of clients. Financial & Administrative: · Maintaining financial records, to include Profit and Loss, KPIs, expenses and revenue and budget planning · Manage all billing and invoicing, ensuring timely payment from patients and third-party providers for all services, including travel fees for off-site visits. · Process and track all financial transactions, including payments from walk-in patients and contracted services. · Reconcile daily financial reports and prepare weekly/monthly summaries for the clinic owner. Staff Management: · Assist with the recruitment, onboarding, and training of new administrative staff. · Experience of managing a team including knowledge of HR processes and compliance · Manage a small team of administrative and support staff, ensuring they are motivated and productive. · Conduct regular team meetings to ensure clear communication and to address any operational issues, including challenges related to off-site services. Job Revision and Service Review You will be expected to participate in regular reviews of your role and responsibilities to ensure they remain effective and aligned with the needs of the clinic. This includes contributing to the evaluation of services by providing feedback on processes, client care, and operational efficiency. You will also support improvements in clinic services by identifying areas for development and suggesting practical solutions, and actively engage in discussions on service quality, outcomes, and best practices to help enhance the overall patient experience. Job description reviewed by Mohammed Alauddin Date: 15/09/2025
The Duke Of Richmond pub is looking to add to their team an experienced bartender/supervisor. We are looking for someone who is excited about hospitality, has a great personality and is looking to progress up the ladder. The role of Supervisor is to be a great bartender and support management in running shifts, and helping to drive service standards through staff guidance and leadership. Opening and Closing to the sites specifications and maintaining related documentation when required. Ideas to drive the business and working with management to deliver. Licensing and Health & Safety compliance at all times. Reporting maintenance issues to management. EOD financial reporting to owners and management in absence of duty manager. Booking management including customer relations and complaints. Cocktail and product ideas. If this sounds like you we would love to meet you. Job Type: Full-time Pay: £13.00-£14.00 per hour Benefits: Casual dress Company events Discounted or free food Employee discount Schedule: 20-30 hours a week 6-12 hour shift Work Location: In person Job Type: Full/part-time
We're looking for experienced Pizza Chefs to join our team! 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Senior Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team leadership. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Pizza quality. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £14.60 ph +tronc starting at £3.25 per hour. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!
Black Bear Burger is not your typical burger joint – our ethos is ‘simple, done well’ – we don’t mess around with gimmicks. We use the best beef we can get our hands on and everything in our burgers is there to enhance the flavour of that beef! We've built a huge following of fans (both in person and online) and get daily burger pilgrims travelling from across the country to try our food. We've featured on Top Jaws best burger in London, Bloggers choice at the 2024 National Burger Awards and recently won Best burger at the 2025 National Burger Awards. As a company we currently have 9 sites with more planned on the horizon in. We're on a really great journey, and we're looking to bring pro-active, dynamic and career driven people on board to grow with us on that journey. THE ROLE As Head Chef, you'll be working in leading your team from the front, drawing on previous head chef and management experience. We want to bring in someone who is going to be proud of what we do, as we're continually working hard to be top of our game in the competitive burger market. Key responsibilities for the role are: • Running the service element of the kitchen (cooking standards, prep levels, managing the team), • Hygiene and Cleanliness levels + Health and Safety Standards (Due Diligence, Record Keeping, overall compliance.), • Stock Management (Ordering, minimising wastage, staying on top of rotation), • Management of the team (development and training, rotas, recruitment, maintaining great team culture), • Menu Development with the group head chef, designing specials. Systems Food Alert (Due Dilligence), Supy (ordering and stock), Planday (Rotas), Flow(Training and development), VitaMojo (Tills) Perks • Competitive share of service charge and tips, • 28 days holiday, • Employee referral scheme (refer someone in and get £200), • Friends and Family Discount, • Career Progression planning, • Free staff meals + Swaps with other exciting businesses., • Top Staff Parties, • Management Meals out., • The role is Salary and based on 48h/wk, made up from £34k basic, £9+ tronc, (£4k KPI bonus, 2.6k Deliveroo bonus, if targets are hit)
Duty Manager – Private Members Club We are seeking an experienced and motivated Duty Manager to join our prestigious Private Members Club. In this hands-on role, you will support the daily running of our lounge and bar areas, ensuring exceptional guest service, smooth operations and compliance with company standards. You will supervise and develop staff, manage rotas, maintain health & safety standards. The ideal candidate will have hospitality management experience, strong leadership skills and a passion for delivering outstanding service in a premium environment.
KITCHEN ASSISTANT Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Kitchen Assistant at Fallow, you will play a vital role in supporting the kitchen team, ensuring a clean, organized, and efficient working environment. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: • Maintain cleanliness and organization in the kitchen, including washing dishes, utensils, and kitchen equipment., • Assist with basic food preparation tasks as required by the chefs., • Ensure work surfaces, storage areas, and kitchen floors are clean and hygienic., • Handle deliveries, unpack supplies, and store ingredients correctly., • Support chefs with stock rotation and waste management to maintain high food safety standards., • Ensure compliance with all health and safety regulations. About you: • A hardworking and reliable team player with a strong work ethic., • Ability to work efficiently in a fast-paced kitchen environment., • A positive and proactive attitude with a willingness to learn., • Good organizational skills and attention to detail., • Experience in a similar role is a plus but not essential – training will be provided. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We are Honest Greens 🌱, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. Over the coming years, we will be scaling our restaurant, geographical, and digital footprint to ensure our customers can interact with our brand wherever they are. This is an amazing opportunity to join our journey as we build our product and scale globally. At Honest Greens, we are looking for a Restaurant Maintenance Technician with proven experience in maintenance and repair of professional kitchen equipment. You will be responsible for ensuring that our kitchen machinery (cold, heat, and ventilation systems) operates efficiently, supporting the daily pace of our restaurant in London. Your day-to-day will include… • Maintenance and repair of hospitality machinery: ovens, refrigeration units, fryers, etc., • Diagnosing and resolving technical issues quickly and effectively., • Inspection and servicing of industrial HVAC (heating, ventilation, air conditioning) systems., • Performing preventive and corrective maintenance on all restaurant installations., • Managing procurement of spare parts, tools, and machinery., • Controlling stock levels and ensuring timely orders of necessary equipment., • Carrying out repairs in electricity, plumbing, carpentry, and masonry when needed., • Coordinating with the Maintenance Department to ensure compliance with our maintenance program. Skills & Qualifications: • Proven experience as a hospitality/kitchen equipment mechanic or technician., • Solid knowledge of cold/heat systems, ventilation, and electrical systems., • Skills in general construction trades (masonry, plumbing, carpentry) a plus., • Strong organisational skills and problem-solving mindset., • Ability to work independently and as part of a team., • Fluent in English and Spanish will be value Benefits: 💸Attractive wage 🍍Free daily food in our restaurants 🥑50% discount in our restaurants 🎟️ Awesome corporate events 🚀 Internal growth opportunities 🌍 International, open-minded and unique team 💯Amazing work environment. 100% uniques! Do you want to join our REAL FOOD REVOLUTION?
Project Planning & Coordination Develop detailed project schedules, budgets, and risk assessments for construction projects. Plan and allocate resources, materials, labour, and equipment to meet project milestones. Technical Oversight Oversee installation, testing, and commissioning of electrical, communication, and control systems on-site. Liaise with architects, engineers, subcontractors, and clients to ensure compliance with technical specifications and building regulations. Apply engineering knowledge to problem-solving, value engineering, and design coordination. Team Leadership & Communication Lead site teams and subcontractors, ensuring work is carried out safely and efficiently. Chair progress meetings, prepare project reports, and update stakeholders on deliverables. Compliance & Quality Control Monitor and enforce health, safety, and environmental standards in line with UK construction law (CDM regulations). Ensure all works meet quality assurance and control standards before handover. Contract & Cost Management Administer project contracts, manage variations, and track costs to maintain budgetary control. Negotiate with suppliers and subcontractors to achieve best value for the company. Required Qualifications MSc in Engineering Management Bachelor’s degree in Electronics & Communication Engineering (or related discipline). Proven experience in construction project management, MEP coordination, or engineering project delivery. Familiarity with UK building codes, health & safety regulations, and project management methodologies (e.g., PRINCE2, PMP).
CHEF DE PARTIE - BAR DOURO Salary package: starting from £35,000 up to £37,000 + Surplus service charge+ paid extra shifts If you are looking for a new position in a fast paced and energetic environment and have a consistently positive ‘can-do’ attitude, then read on! Some of our Benefits ● A great team and fantastic working environment ● Good and considered work/life balance ● Referral program - £250 after the employee has passed probation. ● 50% discount when dining up to 2 people, 25% discount on our online wine shop ● 10% discount available to your friends and family when dining ● Performance related bonus ● Knock off drinks and daily staff food ● Coffee on tap ● Coffee & Wine training provided ● A chance to be a part of a growing and expanding company, with many opportunities for career advancement ● Full & extensive management training provided ● Regular paid Culture Days ● Yearly staff party What do we need from you: Previous London experience as a CDP Excellent attention to detail; A working knowledge of food hygiene and health & safety compliance and procedures; Ability to work with a positive and team-player attitude and lots of personality.
We are seeking a highly organized and proactive Dispatch and Distribution Manager to oversee dispatch operations, fleet distribution, and customer coordination within our towing and recovery company. This role is critical in ensuring efficient job allocation, customer satisfaction, compliance, and safety across all operations.
About Maison Gigi Maison Gigi, a beloved family-run French bakery, is renowned for its exquisite patisserie, specialty coffee, and delightful grab-and-go options. Inspired by the rich traditions of regional French cuisine, we’re passionate about sharing authentic flavours with our loyal customers. Alongside our bustling bakery and café, we proudly deliver exceptional contract catering services for a diverse range of clients — from intimate gatherings to large-scale corporate events. Role Overview As a Junior Sous Chef within our Central London contract catering team, you’ll play a vital role in supporting the Senior Sous Chef and Head Chef to deliver creative, high-quality food experiences that reflect our French heritage and modern catering approach. This is an exciting opportunity for a motivated chef to step up in responsibility, contribute ideas, and grow within a dynamic and motivated team. Key Responsibilities • Support the wider team senior Culinary Team in managing daily kitchen operations for contract catering services, • Lead, mentor, and motivate junior team members, ensuring a positive and professional kitchen culture., • Lead a production section with high level of independency, • Contribute to menu development, bringing creativity and a passion for authentic, seasonal cuisine., • Maintain the highest standards of food quality, consistency, and presentation across all avenues of operation, • Manage stock control, ordering, and minimising waste in line with budget guidelines., • Ensure full compliance with food safety and hygiene standards, • Take charge of the kitchen in the absence of the Senior Sous Chef or Head Chef., • Collaborate with delivery teams to ensure seamless service delivery. Skills & Experience • Proven experience as a senior CDP or/and Junior Sous Chef in Contract Catering, Events, or/ and Central Production Units, • Strong culinary background with a passion for French and seasonal cuisine., • Leadership skills with the ability to inspire and support a small team., • Excellent organisational skills and the ability to thrive in a fast-paced environment., • Sound knowledge of food safety and kitchen best practices., • Flexible, adaptable, and enthusiastic about delivering outstanding food experiences. What We Offer • Competitive salary and benefits., • Opportunities for professional growth and career development., • A family-run culture that values creativity, authenticity, and teamwork.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Sous Chef at Fallow, you will work closely with our Head Chef to deliver an outstanding dining experience. You will take a lead role in maintaining the highest standards of food quality, creativity, and efficiency, helping to shape a progressive and forward-thinking kitchen. Key responsibilities: • Oversee daily kitchen operations, ensuring smooth and efficient service during peak hours., • Ensure consistency in food quality, presentation, and portion control across all dishes., • Implement and maintain kitchen workflows to optimize efficiency and minimize waste., • Monitor inventory levels, conduct stock takes, and manage ordering to prevent shortages., • Enforce health, safety, and hygiene regulations, ensuring compliance with food safety standards., • Train and supervise kitchen staff, ensuring they follow recipes, procedures, and best practices., • Manage kitchen maintenance and cleanliness, coordinating necessary repairs and upkeep., • Assist the Head Chef in menu planning and development, incorporating seasonal and sustainable ingredients. About you: • Proven experience as a Sous Chef in a high-quality, fast-paced kitchen., • Passion for sustainability and innovative cooking techniques., • Strong leadership skills with the ability to train, inspire, and develop a team., • Excellent organizational and time management abilities., • A collaborative mindset and a commitment to fostering a positive kitchen culture. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Title: Part-Time Administrator Company: Estate Agency Hours: Part-Time (flexible, 15-20 hours per week) About Us: We are a busy and growing estate agency, dedicated to providing exceptional service to landlords, tenants, buyers, and sellers. We are now looking for a reliable and detail-oriented Part-Time Administrator to join our team and support the smooth running of the office. Key Responsibilities: • Handling incoming calls, emails, and general enquiries, • Preparing documents, contracts, and tenancy agreements, • Maintaining and updating databases and property listings, • Supporting the sales and lettings team with admin tasks, • Filing, scanning, and managing office records, • Previous administrative experience (property/estate agency background is a plus, but not essential), • Strong organisational skills and attention to detail, • Good communication skills, both written and verbal, • Ability to work independently and as part of a team, • Flexible part-time hours to suit work-life balance, • Friendly and supportive team environment, • Opportunity to grow within the property sector
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Duties Identify and pursue new business opportunities, including corporate catering and event-driven food services. Strengthen partnerships with existing delivery platforms and expand the restaurant’s delivery revenue streams. Analyse market trends, competitor activity, and customer feedback to recommend store-specific growth strategies. Negotiate terms and contracts with corporate clients and key suppliers. Oversee the delivery process, ensuring quality standards and service consistency are met. Set sales objectives, track team performance, and ensure achievement of revenue targets. Collaborate with operations, front-of-house, and delivery teams to maintain smooth workflows and brand-standard compliance. Review and monitor client payment terms and account status to safeguard consistent cash flow. Contribute localised content ideas and promotional recommendations aligned with brand guidelines and social media policies. Who we looking for Qualifications Bachelor’s degree or higher. Experience Proven background in restaurant or café management, ideally within fast-casual or Asian cuisine operations. Experience managing teams and driving sales performance. Skills Strong leadership and team management capabilities. Excellent communication, negotiation, and organisational skills. Fluent in English and Mandarin (or Cantonese).
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment
Head Chef Wanted – Lead the Kitchen at Kentish Town’s Hottest New Opening! Location: Kentish Town, London Venue: Brand-New Gastro Pub (Opening Soon!) Role: Head Chef Start Date: ASAP We’re firing up the ovens and opening the doors to a bold new gastro pub in Kentish Town – and we’re on the lookout for a Head Chef with passion, creativity, and serious kitchen leadership. This is your chance to put your stamp on a brand-new venue from day one — from writing menus and building your brigade, to creating dishes that make people talk (and come back for more). If you want to be part of a big project with big ambition, read on. Who We Are: We’re a brand-new, independent gastro pub with a vision: seasonal British food, local suppliers, exciting twists, and a strong sense of community. From Sunday roasts to elevated bar snacks, we’re all about flavour, quality, and consistency — and we want a Head Chef who’s just as passionate. Who You Are: A confident and experienced Head Chef (or strong Sous ready to step up). Skilled in running a high-performing kitchen, managing everything from costs to compliance. Obsessed with quality, flavour, and presentation — and proud to plate up food that stands out. A natural leader who can recruit, train, and inspire a team to deliver excellence. Excited by the idea of building a kitchen from the ground up and putting your name on something new. What You’ll Do: Design and deliver a seasonal, creative menu with fresh, local ingredients. Build and lead a tight-knit kitchen team focused on consistency and quality. Manage kitchen operations, including ordering, GP targets, health & safety, and staff development. Collaborate closely with the management team to create specials, events, and new ideas. Play a key role in building the pub’s reputation for great food and becoming a true destination in North London. What’s In It For You: A rare opportunity to launch and lead your own kitchen. Autonomy and creative freedom in a chef-led operation. Competitive salary + bonus structure + full share of tips. Support from an experienced, passionate leadership team. Career progression as part of a growing hospitality group. Staff perks, supplier visits, team socials, and more. If you're ready to take the lead and cook up something special in Kentish Town, we want to hear from you! Apply now with your CV and a few words about your vision for modern pub food. Let’s create something unforgettable together.
Pay: £13.50 per hour Job description: Fast. Fresh, Fearless Are you ready to join one of the fastest growing Vietnamese food brands on a mission to serve the most authentic and freshest taste of Vietnam to customers within 3 minutes? As we grow across the UK and London, we are looking for thoughtful & free spirited leaders to come and deliver the HOP experience across our two new sites coming VERY SOON!!! Do you come from the world of Hospitality? Ready to join something special? Ready to Lead, Grow, and Thrive? Let’s do it! As a HOP Master, you support the Assistant General Manager in running a fantastic HOP restaurant and delivering great restaurant performance. This isn’t just another supervisor role - it’s a career with real growth opportunities. We invest in our people with paid training, team events, bonuses, and a culture that celebrates individuality - because we know that when you’re at your best, our team and our guests feel it too. If you’re an operator with a passion for hospitality, a love for fast-paced environments, and the energy to inspire those around you, we’d love to have you on board. Come be a part of something different—where the only thing we put in a box is our food! The Role at a Glance: HOP Master (Restaurant Supervisor) London (100% Onsite) £13.50 per Hour Plus a complete benefits package including free food on every shift, team events and parties, clear development path, discounts, gifts and more… Hours: Full Time (up to 45 hours per week) Our Story: Born into a family of caterers, our founder, Paul Hopper, has hospitality in his blood. After six uninspiring years in the city, he set off to South East Asia, where a typhoon unexpectedly led him to Saigon. There, he discovered pho from a bustling street vendor, immersing himself in the rich flavours and vibrant culture. Inspired by the warmth and resilience of the people, HOP Vietnamese was born. Since 2015, HOP has been serving London & Manchester with fresh, flavourful food across five thriving restaurants—soon to be seven in 2025. Join us as we continue to grow! Our Commitment to you: When visiting Vietnam, you’ll immediately notice a strong sense of community - people sharing meals in street food markets. Thoughtfulness is at the heart of Vietnamese culture, not just among friends and family but also toward strangers and visitors. Everywhere you go, there’s an immense energy and positivity, from the people to the bustling streets and markets. These values are at the core of everything we do, especially when it comes to our team. That’s why we promise to always be mindfully respectful and thoughtful in our actions and decisions - whether they affect you, our community, or our planet. If you’re part of the HOP family, know that we are grateful for everything you do. We celebrate uniqueness, champion individuality, and embrace diversity. You’ll never be asked to be anything other than yourself - because your personality is what makes HOP, HOP! Our restaurants stand out from anything else on the high street. We love pushing boundaries, breaking the norm, and doing things differently. The only thing you’ll ever find us putting in a box is our food! Where you’ll shine: As a part of the management team, you'll be assisting steer the daily operations and ensuring top-notch service, delicious food, happy teams and happy customers. Leading by example, you'll inspire and energise your colleagues and play a key role in ensuring the smooth daily running of your restaurant. With a keen eye on detail, you'll support in optimising workflows, managing stock, and keeping costs in check—without ever compromising on quality. Compliance is key, so you’ll be involved in making sure health, safety, and licensing standards are always met. From handling customer feedback with a smile to training and supporting a happy, motivated team, you’ll play a vital role in delivering an exceptional dining experience. About you: • At least 1 year of previous supervisor/management experience, • Ideally, you will have experience in the restaurant, hospitality, quick-service restaurants (QSR) or high-energy, casual dining industry, • Proven ability to thrive in a fast-paced restaurant, balancing efficiency with great customer experience, • Some operational knowledge, including stock management, compliance, and cost control, • Hands-on approach—willing to step in when needed, • Honing the craft of excellent communication skills, with the ability to engage both team members and customers, • A problem-solver who stays cool under pressure and can adapt quickly to challenges, • Competitive hourly rate, • day off on your birthday + 1 extra day for every two years working for HOP, • Structured career ladder for development, • Free food on every shift, • Team events & parties, • Referral scheme, • Flexible pay through wagestream, • 50% discount when you come with family or friends
We are seeking an experienced Head Bartender to join our dynamic team at one of London’s most exciting luxury nightlife destinations. About the Role: As Head Bartender, you will lead our bar team in delivering world-class hospitality and an unforgettable guest experience. You will oversee the bar’s daily operations, ensure impeccable standards, and contribute your creativity to the development of an innovative and luxury-driven cocktail program. Key Responsibilities: • Lead, inspire, and train the bar team to deliver consistent, high-level service., • Collaborate with management to create seasonal and signature cocktail menus., • Develop and implement prep systems for pre-batched cocktails, ensuring consistency and efficiency., • Maintain extensive knowledge of premium spirits, luxury brands, wines, and champagnes., • Oversee bar stock, ordering, and cost control., • Ensure compliance with health, safety, and licensing regulations., • Provide a welcoming, engaging presence for our guests while maintaining an elevated service style. Requirements: • Minimum 4 years’ experience working in high-end or luxury venues., • Proven track record in cocktail development and menu creation., • Strong knowledge of pre-batched cocktail preparation techniques., • Excellent understanding of luxury brands across spirits, champagne, and wine., • Leadership skills with the ability to manage and motivate a team., • Exceptional attention to detail and a passion for delivering excellence., • A creative mindset and ability to stay ahead of trends in the cocktail and luxury hospitality industry. We Offer: • Competitive salary and performance-based incentives., • Opportunity to work in a prestigious luxury venue., • Career development and training opportunities., • A vibrant and supportive working environment. If you are passionate about cocktails, luxury service, and leading a team to success, we would love to hear from you. Apply now and be part of our journey!
We are seeking an enthusiastic and dedicated waiter/ss to join our team in a vibrant restaurant environment. As a waiter/ss, you will play a crucial role in delivering exceptional guest experiences by providing attentive service and ensuring that all dining needs are met. Your passion for hospitality and commitment to food safety will contribute to a welcoming atmosphere for our guests. Responsibilities Greet and seat guests in a friendly and professional manner. Take accurate food and drink orders, ensuring all dietary requirements are noted. Serve food and beverages promptly while maintaining high standards of presentation. Assist with food preparation as needed, adhering to food safety guidelines. Maintain cleanliness and organisation of the dining area, including tables and service stations. Handle guest inquiries and complaints with professionalism, ensuring satisfaction. Collaborate with kitchen staff to ensure timely service and quality of dishes. Process payments accurately and efficiently. Skills Previous experience in a restaurant required (preferably Italian) Strong time management skills to handle multiple tables efficiently. Excellent guest service skills with the ability to create a welcoming atmosphere. Basic knowledge of food safety practices to ensure compliance with health regulations. Familiarity with culinary terms and food preparation techniques is advantageous. Ability to work well under pressure in a fast-paced environment. A positive attitude and willingness to help colleagues as part of a team effort.
We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: • Leading and managing the restaurant team, including waitstaff and kitchen staff, • Creating and overseeing staff schedules and rotas, • Ensuring exceptional service standards and enhancing the customer experience, • Handling customer inquiries and resolving any issues promptly and professionally, • Training and developing team members to ensure they have the skills and confidence needed to excel, • Overseeing the preparation and serving of food and drinks, • Maintaining a clean, tidy, and well-organised floor area, • Collaborating with kitchen staff to ensure smooth service and efficient operations, • Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: • Proven experience in a restaurant management role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week
Overview London Recruitment Services is currently recruiting on behalf of our client, a dynamic and fast-growing technology solutions provider based in London, for the position of Business Support Officer. This role is ideal for a highly organised and adaptable individual with a strong understanding of corporate operations and a keen interest in supporting technology-driven environments. The successful candidate will play a critical role in facilitating internal operations, ensuring the efficient flow of information across departments, and supporting the execution of strategic projects. Responsibilities: • Coordinate cross-functional support across technical, operational, and project teams to ensure seamless internal communication and execution, • Manage and optimise digital filing systems, CRM platforms, and workflow tools used in daily operations, • Support project managers and department leads with data consolidation, reporting, and resource allocation tracking, • Assist in the preparation of client documentation, internal briefs, and performance dashboards, • Maintain up-to-date records of compliance, procurement, and vendor engagement activities, • Liaise with internal teams (including development, product, and operations) to streamline support processes and resolve administrative bottlenecks, • Monitor and report on KPIs related to operational efficiency and departmental performance, • Support senior leadership in executing strategic initiatives through administrative, scheduling, and reporting functions, • Familiarity with tools such as Microsoft 365, Trello, Jira, Notion, or other workflow systems is highly desirable Requirement: • Proven experience in a corporate business support or operations role within a fast-paced, technology-driven environment, • Exceptional organisational skills with a strong ability to prioritise and manage multiple complex tasks simultaneously, • Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and familiarity with enterprise-level CRM and project management tools (e.g., Jira, Trello, Salesforce), • Strong analytical mindset with the ability to interpret data, prepare detailed reports, and support decision-making processes, • Excellent interpersonal and communication skills, capable of liaising effectively with senior management, technical teams, and external stakeholders, • Demonstrated ability to work independently and as part of a cross-functional team, with a proactive and solution-oriented approach, • A high degree of attention to detail, ensuring compliance with corporate policies, regulatory requirements, and quality standards, • Bachelor’s degree is required; equivalent professional experience may be considered, • Experience in vendor management, procurement processes, or contract administration is an advantage Benefits: • Competitive salary aligned with experience and visa requirements, • Visa sponsorship and compliance support, • Opportunity to work in a fast-growing technology environment, • Long-term career growth within the business support function Application Deadline: Applications will be evaluated continuously as they are received. Please ensure your submission by 24th September 2025. How to Apply: Interested candidates should apply through Indeed or send their CV and a short cover letter directly via London Recruitment Services. Please note: Only shortlisted applicants will be contacted
Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £18-19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: Assist with setup of operational procedures, supplier sourcing, and opening plans Help recruit, train, and onboard the opening team Operations Management: Oversee smooth day-to-day running of the front of house and kitchen Ensure compliance with health, safety, food hygiene, and licensing laws Manage stock levels, place orders, and handle deliveries and inventory checks Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: Create a warm, welcoming atmosphere for guests from day one Lead by example on the floor, maintaining high service standards Resolve customer issues quickly and professionally Team Leadership: Train, motivate, and supervise front-of-house staff Conduct regular performance check-ins and help staff grow in their roles Financial Management: Track and manage budgets, margins, and sales targets Monitor and control labour, food, and beverage costs Prepare reports and suggest improvements to boost profitability Requirements: Experience as a Restaurant Manager or Supervisor (ideally in a new opening) Strong knowledge of ordering systems, stock-taking, and rota creation Excellent leadership, organization, and communication skills Confidence training and leading a team from the start Well rounded knowledge of wine and bar service Flexibility to work evenings, weekends, and holidays as needed Familiarity with EPOS and scheduling systems Preferred: Experience with opening a restaurant or café Food hygiene or health & safety certification Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.
About Us We are a well-established and fast-growing commercial property agency based in East London. Our expertise includes letting and managing a broad range of property types such as warehouses, creative workspaces, offices, shops, filming locations, car park spaces, and storage units. We pride ourselves on delivering tailored property solutions, excellent client service, and a proactive approach to all aspects of commercial lettings and management. About the Role We are seeking a full-time Commercial Lettings Negotiator and Office Manager who will also act as PA to the Director. This is a varied and hands-on position, ideal for a highly organised and driven individual with a genuine interest in commercial property. You will be involved in all aspects of the lettings process, office coordination, and executive support. This is a key role with room for long-term progression within the company. Key Responsibilities Lettings Negotiation & Client Management: • Managing enquiries from prospective tenants and landlords., • Supporting the negotiation and completion of lettings transactions., • Preparing tenancy agreements, heads of terms, and related legal documentation., • Liaising with tenants, landlords, and contractors throughout the leasing process. Office Management: • Overseeing day-to-day office operations and administration., • Maintaining accurate records, property files, and CRM/property software systems., • Ensuring smooth communication between all stakeholders and departments., • Supporting compliance procedures and document control. PA to Director: • Managing the Director’s diary, appointments, and key communications., • Assisting with the preparation of reports, project briefs, and client presentations., • Handling confidential and time-sensitive tasks with discretion and efficiency., • Coordinating follow-ups, reminders, and task tracking on behalf of the Director. Requirements • Previous experience in property (commercial or residential) is preferred., • Strong organisational skills with attention to detail., • Excellent communication, interpersonal, and negotiation abilities., • Confident working independently and as part of a team., • Tech-savvy: proficient in Microsoft Office and CRM/property software., • Positive attitude with a professional and proactive approach., • Familiarity with the London commercial property market is a bonus., • Full UK driving licence is advantageous but not essential. What We Offer • A dynamic and supportive working environment., • Opportunities for long-term progression within a growing business., • Direct exposure to commercial property transactions and landlord/tenant relations., • Competitive salary based on experience and performance., • Regular training and mentorship directly from the Director. Work Location: In person only (East London office) Must be able to reliably commute or plan to relocate prior to starting. Start date: End of August Pay: From £16.00 per hour Expected hours: 36 + hours week Schedule: • Day shift, • Monday to Friday
ōmí lounge isn’t just another bar. We’re a high-end, chic destination in the heart of London’s West End where music, food, and culture collide. Now, we’re looking for a standout General Manager who can take the reins and push ōmí into its next chapter of growth. The Role This isn’t a “keep the lights on” role. We want someone who lives and breathes the West End nightlife scene, understands how to grow revenue in a competitive market, and comes with real relationships and a built-up client list. You’ll be the face of ōmí, curating the experience, driving numbers, and setting the tone for a team that thrives on energy, creativity, and excellence. What You’ll Do • Be the heartbeat of ōmí lounge: leading the team, shaping culture, and setting the standard for service., • Own the numbers: grow revenue streams, manage budgets, and maximize profitability., • Bring your network: leverage your West End contacts and client base to keep the lounge buzzing with the right crowd., • Run the floor like an orchestra: from reservations to VIP hosting, you’ll make sure every night feels effortless and unforgettable., • Keep us sharp: ensure operations, compliance, and licensing are never in question. What We’re Looking For • Proven GM (or senior leadership) experience in the West End—not just “hospitality,” but specifically high-end lounges, restaurants, or nightlife., • A track record of growing revenue, hitting ambitious targets, and building repeat business., • A client list and industry relationships you can activate from day one., • Natural leader: inspires, motivates, and keeps the team firing on all cylinders., • Hungry, creative, and relentless about elevating guest experience. Why Join ōmí Lounge? • £60k base salary plus opportunity for performance-based bonus structure., • A chance to shape and scale one of the West End’s most exciting venues., • Be part of a brand that values bold ideas, creativity, and innovation—not just status quo management., • Career growth opportunities as ōmí expands., • A front-row seat (and role) in London’s nightlife culture. If you’re the GM who knows how to make a venue thrive—not just survive—and you’ve got the West End credibility and network to back it up, we want to hear from you. Disclaimer: ōmí is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Manage day-to-day operations, including kitchen and customer-facing operations Recruit, train, supervise, and evaluate team members to ensure excellent performance and motivation. Oversee food preparation and service quality, ensuring all menu items meet company standards. Monitor health, safety, hygiene, and food safety compliance. Plan staff rotas and manage shift scheduling based on peak business hours. Handle inventory control, place supplier orders, and reduce waste through proper stock management. Address customer complaints and feedback promptly to maintain satisfaction and repeat business. Implement operational improvements and report on store performance, staff productivity, and support business expansion.
Two experienced Prep Chefs wanted! Location: B Street Deli, 88 Bermondsey St, London SE1 3UB Hours: 7 AM - 4 PM, 5-6 days per week Capacity: Preparing food for 25-seat deli with high takeaway volume + French restaurant prep Specialties: Deli preparations, French cuisine prep, salads, sandwiches, meat preparation Are you passionate about food preparation and dedicated to maintaining exceptional quality standards? Do you thrive in a fast-paced kitchen environment? If so, we want YOU to join our fantastic production kitchen team at the B Street Deli! About Us: Nestled in the heart of Bermondsey street, the B Deli has been serving up delicious deli fare for the past 20 years. Our menu features an array of sandwiches, bakery items, cheeses, charcuterie, salads, soups, and more, perfect for a satisfying breakfast or lunch. As the day transitions into evening, the Deli transforms into a wine bar, where guests can enjoy charcuterie boards and tapas-style dishes. Your role would supports both our beloved Deli and our French restaurant, ensuring consistent quality and timely preparation for all our venues. What You'll Do: Prepare high-quality salads, sandwiches, and meat preparations for both deli and French restaurant service Execute precise knife work and food preparation techniques to our exacting standards Place orders for the next day and approve deliveries Assist in daily prep lists, ensuring all items are ready for service times Maintain strict food safety and hygiene standards in compliance with health regulations Collaborate with our close-knit kitchen team to ensure smooth operations across both venues Support inventory management and help minimise food waste through efficient prep practices Be a quality ambassador for our establishments, taking pride in every dish. What We're Looking For: Previous experience as a prep chef, line cook, or similar role in a professional kitchen environment, 2 years minimum A passion for culinary excellence and attention to detail Strong knife skills and knowledge of food preparation techniques The ability to work efficiently in a fast-paced environment while maintaining quality standards A team player who enjoys working collaboratively and is looking for a long-term opportunity Reliability and punctuality - our team depends on you! What We Offer: A supportive work environment where you can develop your culinary skills Competitive pay: Starts at £13/hour Expected hours: 45 per week (5-6 days) Staff discounts on our delicious offerings and free staff food Opportunities for growth and advancement within our group The chance to be part of a close-knit team where every contribution is valued Early finish time allows for work-life balance If you're ready to work in a dynamic kitchen environment supporting both our beloved Deli and French restaurant, we'd love to hear from you! Job Type: Full-time Pay: Starts at £13 per hour Expected hours: 45 per week Schedule: 7 AM - 4 PM, 5-6 days per week Benefits: Discounted or free food Early finish time for work-life balance Growth opportunities within restaurant group Work Location: In person
The Sous Chef will work alongside the line chefs to ensure every dish is prepared to our high standards. The role is a leadership role but still requires you to be hands-on – perfect for someone who still loves cooking but wants to perfect their leadership skills. With such a large kitchen team, you are able to focus on each aspect of the role, so that when you are on section with the team you are focused on food quality and training and when you are on Pass you are fully focused on leading the team through a great service. Responsibilities: Ensuring correct prep levels by our dedicated prep team. Ensuring deliveries and stock are put away correctly by the Goods Receiver. Daily due diligence. Junior staff wellbeing. Checking cleaning rotas are completed Ensure compliance with health and safety regulations hygiene standards. Train and mentor kitchen staff to maintain consistency and excellence in execution. Assist with performance management of kitchen personnel. Support the Head Chef and Senior Sous Chef in maintaining a positive work environment. Requirements: Previous experience as a Sous Chef in a busy kitchen environment. Strong culinary skills and a passion for quality and creativity. Leadership abilities with excellent communication and interpersonal skills. Ability to thrive in a fast-paced, high-pressure environment. Experience in working with a large kitchen team. Knowledge of kitchen equipment, food safety practices, and culinary techniques. A knowledge of GP and stock control. Ability to organise and direct many checks at once. Benefits & rewards: Competitive Industry pay (based on salary & Tronc). Additionally, all managers receive an element of variable tronc. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. You can take your Birthday as a day off - Guaranteed! Access to discounts on 100s of retailers, health, entertainment, travel & more. Join our kitchen team as Sous Chef and be a part of delivering exceptional dining experiences!
Key Responsibilities: Design and execute purchasing strategies for premium fashion and lifestyle products, ensuring alignment with overall business goals. Knowledge of Mandarin is advantageous for effective engagement with East Asian clients and suppliers. Identify, source, and secure popular luxury items from the UK market, coordinating both online and offline purchasing channels while nurturing relationships with key vendors. Establish long-term supplier partnerships, lead negotiations on pricing and terms, and manage performance reviews to ensure service quality and reliability. Conduct ongoing market intelligence and product assessments, preparing analytical reports on items, trends, and pricing to inform strategic procurement choices. Take responsibility for procurement budgets, implement cost-efficiency measures, and ensure compliance with internal policies and external trade regulations. Supervise purchasing documentation, from order processing to receipt and inventory tracking, ensuring accuracy and regulatory compliance. Monitor industry developments, attend seasonal brand events, outlet sales, and private shopping opportunities to capture early access to in-demand products. Share product knowledge and brand insights with colleagues and clients, assisting in strategic decision-making and enhancing customer experience. Work closely with cross-functional teams to support smooth operations and client service. Provide seamless communication with Mandarin-speaking stakeholders to ensure accurate product selection and timely fulfilment. Represent the Company with professionalism, upholding its reputation within the luxury goods sector. Qualifications, Experience & Skills: Bilingual proficiency in Mandarin and English, with excellent intercultural communication skills. Strong organisational skills with a meticulous approach to documentation and workflow management. Passion for luxury fashion, with awareness of current trends, product lines, and brand heritage. Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with Adobe software is a plus. Self-driven, dependable, and capable of independent work in a high-pressure environment. Willingness to travel within the UK for store visits, outlet sourcing, and brand events. 1–2 years of experience in luxury retail, buying, or operational roles. Exposure to product sourcing, fashion-related marketing, or creative industries is an asset. Experience in areas such as visual merchandising, brand presentation, or showroom planning is beneficial. Degree in Fashion, Business, or a related field. Previous experience in luxury retail is a significant advantage.
We are seeking a skilled and enthusiastic Breakfast Chef to join our kitchen team. The Breakfast Chef will be responsible for preparing and serving a variety of high-quality breakfast dishes, ensuring excellent presentation, consistency, and timely service. This role requires strong cooking skills, creativity with menus, and the ability to work efficiently in a fast-paced environment. Key Responsibilities • Prepare, cook, and present all breakfast items to a high standard., • Manage the breakfast service from start to finish, ensuring smooth operation., • Create and update breakfast menus, incorporating seasonal and locally sourced ingredients., • Ensure food is prepared in compliance with food safety and hygiene standards., • Maintain cleanliness and organization of the kitchen at all times., • Monitor stock levels, minimize waste, and assist with ordering supplies., • Work closely with the kitchen team to ensure consistency across all dishes., • Provide excellent service to meet guest satisfaction and dietary requirements., • Assist with other kitchen duties as required (e.g., prep work for lunch service). Skills & Qualifications • Proven experience as a Breakfast Chef, Line Cook, or similar role in a professional kitchen., • Strong knowledge of breakfast and brunch dishes., • Ability to work under pressure and manage time effectively., • Understanding of food hygiene, safety, and kitchen procedures., • Creativity and passion for delivering exceptional food., • Excellent communication and teamwork skills., • Flexibility to work early mornings, weekends, and holidays as required. Physical Requirements • Ability to stand for extended periods., • Ability to lift and carry supplies up to [X lbs/kg]., • Comfortable working in a hot and fast-paced kitchen environment. Compensation & Benefits • Meals on duty, • Staff discounts, • Opportunities for training and career growth
If you’ve got the flair, the leadership, and the passion for hospitality come and join our team. We’re looking for a talented Assistant General Manager to join our high-energy bar in the heart of Soho. This is a hands-on role where you’ll support the General Manager in running all aspects of the venue – and step up to lead in their absence. You’ll be across front of house, back of house, HR, financial reporting, and compliance – but just as importantly, you’ll bring creativity and flair behind the bar. We’re looking for someone with expert cocktail, mixology, and flair bartending knowledge who can train and inspire the team to deliver world-class drinks and service. What you’ll do: Lead busy shifts and ensure smooth FOH & BOH operations Support financial reporting, stock control & supplier management Recruit, train & motivate a high-performing team Drive cocktail innovation and deliver staff training in mixology & flair Maintain compliance with licensing, health & safety, and HR policies. What we’re looking for: Management experience in a high-volume bar or hospitality venue Strong leadership and communication skills Deep knowledge of cocktails, mixology & flair bartending Commercial awareness with experience in P&L & stock management Energy, passion, and the ability to thrive in a fast-paced Soho environment Opportunity to shape the bar’s future and grow with the business A fun, creative team culture in one of Soho's most exciting LGBTQI and mixed venues
Overview We are seeking a dynamic and experienced Commercial Manager to oversee our retail operations. The ideal candidate will possess strong leadership skills and a proven track record in managing commercial activities. This role requires a strategic thinker who can drive sales, enhance customer service, and ensure operational efficiency. The Commercial Manager will be responsible for leading a team, managing inventory, and optimizing store performance while maintaining high standards of merchandising and customer satisfaction. Duties • Lead and manage daily operations of the retail store, ensuring compliance with company policies and procedures., • Oversee inventory management, including ordering, stocking, and controlling inventory levels to maximize profitability., • Develop and implement sales strategies to achieve revenue targets while enhancing customer experience., • Conduct employee orientation, training & development programs to foster a knowledgeable and motivated team., • Manage payroll processes, ensuring accuracy in employee compensation and compliance with labor regulations., • Supervise staff performance through effective coaching, mentoring, and conducting regular performance evaluations., • Handle recruiting processes including interviewing potential candidates to build a strong team., • Maintain effective communication with team members to ensure alignment on goals and expectations., • Utilize retail math for pricing strategies, budgeting, and financial reporting to optimize store performance., • Ensure excellent customer service by addressing customer inquiries and resolving issues promptly., • Experience, • The successful candidate will have:, • Proven experience in retail management or a similar supervisory role within the commercial sector., • Strong negotiation skills with the ability to influence outcomes positively., • Bilingual or multilingual abilities are preferred for effective communication with diverse clientele., • Familiarity with POS systems and cash handling procedures., • Experience in merchandising, marketing strategies, and sales management., • Exceptional organizational skills with the ability to manage multiple tasks efficiently., • Strong time management skills to prioritize responsibilities effectively., • A background in grocery store operations is advantageous but not mandatory. If you are passionate about retail management and possess the necessary skills to lead a successful team while driving business growth, we encourage you to apply for this exciting opportunity as a Commercial Manager.
The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
Job Description: We are looking for an enthusiastic and dedicated Kitchen Team Member to join the ARRO Coffee family. As a key part of our kitchen staff, you will help prepare and present delicious dishes, from freshly made salads, pastries to artisanal sandwiches, ensuring that our food matches the high standards of our coffee. If you are passionate about food preparation, teamwork, and delivering top-notch service, this role is for you. Benefits: Competitive hourly wage. Complimentary meals during shifts. Generous employee discounts. Referral programme with the potential to earn up to £250. Company pension. Paid holiday entitlement. Opportunities for career development and progression. Other Details: Experience: Required, with a minimum of 1 year in a similar role preferred. Languages: English required; additional languages are a plus. Employment: Full-time, flexible schedules available. Schedule: Monday to Sunday, with shifts scheduled across all locations. Key Responsibilities: Food Preparation & Quality Control: • Prepare and create a range of fresh, high-quality food, from sandwiches to salads, ensuring consistency and attention to detail in every dish., • Follow ARRO’s recipes and presentation guidelines, crafting food that not only tastes great but looks visually appealing., • Ensure all dishes are prepared in a timely manner, meeting ARRO’s standards for both speed and quality. Health, Safety & Hygiene: • Maintain the highest standards of food hygiene and kitchen cleanliness, adhering strictly to food safety regulations., • Carry out health and safety compliance checks regularly, ensuring that all procedures are followed., • Safely operate kitchen equipment and machinery, following the manufacturer’s guidelines. Stock Management: • Assist in ordering and managing stock, ensuring that all ingredients are fresh, and minimising food wastage., • Support the Store Manager in stock counts, maintaining an organised and efficient kitchen. Team Collaboration: • Work closely with both kitchen and floor staff, maintaining excellent communication to ensure smooth daily operations., • Act as a positive and proactive team member, attending regular team meetings and supporting the recruitment, training, and development of new kitchen staff. Innovation & Feedback: • Contribute ideas for seasonal dishes, promotions, and menu improvements, staying informed on current food trends and customer preferences., • Provide feedback on kitchen operations to continually improve processes and offerings. Requirements: • Previous experience in a kitchen or food preparation role, ideally in a café or restaurant setting., • Strong understanding of food safety regulations and procedures., • Ability to work efficiently in a fast-paced environment while maintaining high standards., • Strong teamwork and communication skills, with a positive, solution-oriented attitude., • Flexibility with working hours, including mornings, evenings, weekends, and holidays. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time. Join Us: If you're passionate about preparing great food, teamwork, and creating memorable customer experiences, apply now to become an ARRO Coffee Kitchen Team Member. We look forward to welcoming you!
Job Description We are seeking a proactive and detail-oriented Information Security Analyst to help safeguard our clients’ digital assets and IT infrastructure. The ideal candidate will be responsible for monitoring security events, responding to incidents, and supporting continuous security risk management, compliance initiatives, and vulnerability assessments. This is a hands-on role for professionals with strong experience in threat detection, SIEM tools, cyber risk analysis, and security best practices. You will work closely with security teams to prevent breaches, enhance cyber resilience, and ensure policy enforcement across the enterprise. Job Responsibilities Monitor, analyse, and respond to security alerts using SIEM platforms (e.g., Splunk, Sentinel) Conduct incident investigations, root cause analyses, and escalate critical threats Support vulnerability scans, patch assessments, and mitigation planning Maintain security policies, procedures, and compliance documentation Assist in security audits, risk assessments, and internal/external reporting Collaborate with IT and compliance teams to strengthen the organization’s security posture Perform regular reviews of access controls, firewall logs, and endpoint security events Stay up-to-date with evolving threats, tools, and security frameworks (e.g., NIST, ISO 27001)
Key Responsibilities: Event Execution: Support the Head Chef in preparing and delivering high-quality food at a variety of events. Team Coordination: Supervise kitchen staff during event prep, setup, and live service—ensuring smooth workflows and timely execution. Prep & Production: Manage ingredient preparation, portioning, and packaging to ensure efficient and accurate setup for both on-site and off-site service. Logistics Management: Assist with load-ins, transport, and setup of kitchen equipment and food at event venues. Quality & Presentation: Maintain consistency and quality in taste and presentation, even under tight timelines and in varied environments. Health & Safety Compliance: Ensure all food is handled and served in line with current food safety regulations (HACCP/health codes). Required Skills & Traits: • Strong culinary background, particularly in high-volume or off-site catering, • Experience managing kitchen teams and fast-paced operations, • Flexibility and problem-solving in dynamic event environments, • Ability to lead by example and remain calm under pressure, • Valid food hygiene certifications and awareness of allergen protocols, • Willingness to travel and work irregular hours (nights/weekends)
Duty Manager – Londis Overview We are seeking a dedicated and experienced Duty Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for delivering excellent customer service, driving sales, and ensuring smooth store operations. This role requires a proactive individual who can effectively manage staff, support customers, and maintain high operational and compliance standards. Key Responsibilities Supervise and coordinate daily store operations to ensure efficiency and excellent service. Lead, motivate, and support team members, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally to drive customer satisfaction. Support and coordinate with different departments (fresh food, grocery, checkout, warehouse) to ensure smooth service delivery. Monitor staff performance, providing coaching and training where necessary. Drive sales performance, monitor KPIs, and implement strategies to increase sales and profitability. Oversee stock control and replenishment, ensuring products are handled with care and presented in the best condition for customers. Maintain high store standards by keeping the shop floor and back areas clean, organised, and safe. Ensure colleagues follow department routines and processes through effective training and guidance. Enforce company policies while upholding health, safety, and food safety standards across the store. Assist with HR functions, including staff scheduling, recruitment, and onboarding. Take responsibility for the store in the absence of senior management. Experience & Skills Proven supervisory experience in a retail or supermarket environment (essential). Strong background in customer service with a focus on retail excellence. Demonstrated leadership skills with the ability to manage and inspire teams. Good understanding of retail operations, sales performance, and store standards. Excellent problem-solving, communication, and organisational skills. Flexibility to work varied shifts, including evenings, weekends, and bank holidays. Benefits Annual Holiday Allowance Performance Bonus Scheme Pension Scheme Employee Discount Why Join Us? This is an exciting opportunity to play a key role in the smooth running of our supermarket while contributing to an outstanding shopping experience for our customers. As part of our team, you’ll not only make an impact day-to-day but also benefit from clear opportunities for career growth and progression within the business. If you are passionate about retail, sales growth, and leadership, we encourage you to apply for the position of Duty Manager
Sugar Cane Bar, a vibrant and lively cocktail bar in SW11, is looking for a Part-Time Afro-Caribbean Chef (Sous Chef/Cook level) to join our kitchen team. We’re a fast-paced operation with a strong reputation for quality food and a laid-back, fun atmosphere. If you thrive under pressure and take pride in your craft, this could be the right fit for you. What We’re Looking For: We're after someone experienced, reliable, and professional. A self-starter who can work independently, lead others when needed, and maintain high standards from prep to plate with cooking experience and a solid background in afro Caribbean cuisine The ideal candidate will have a strong background in food production and preparation, with a keen eye for detail and a commitment to delivering high-quality dishes. As a Chef, you will be responsible for overseeing kitchen operations, managing a team of kitchen staff, and ensuring that all food safety standards are met. Your leadership and culinary expertise will play a vital role in creating an exceptional dining experience for our guests. Key Responsibilities: · Prepare bespoke meals and meals to go with a focus on quality, presentation, and consistency · Support menu design and food innovation that aligns with seasonal ingredients and bar promotions · Take ownership of inventory control, ensuring timely ordering, minimal wastage, and effective stock rotation · Enforce health & safety compliance and food hygiene standards in line with UK regulations · Manage and motivate other team members, assisting in training and maintaining kitchen discipline · Ensure food preparation and service meet speed and quality targets, even during peak times KPIs (Key Performance Indicators): · Food Waste Control: Maintain food wastage under 5% weekly through efficient prep and rotation · Stock Accuracy: Achieve 98%+ stock accuracy in weekly inventory checks · Dish Consistency: 95%+ customer satisfaction on food quality (based on feedback and service reviews) · Order Turnaround Time: Average food prep/service time under 12 minutes during peak hours · Health & Safety Compliance: Zero major hygiene violations; minimum quarterly internal compliance audits · Team Leadership: Maintain positive kitchen morale; contribute to new staff onboarding and skill development · Menu Contribution: At least 1 seasonal menu suggestion or update per quarter Ideal Candidate Will Have: · Experience in fast-paced kitchens (bar/restaurant background preferred) · Proven experience in Afro-Caribbean cuisine and ability to adapt dishes quickly · Strong grasp of food hygiene standards (Level 2 or 3 certification desirable) · Ability to work under pressure in a fast-paced environment while maintaining attention to detail · Experience managing small kitchen teams or mentoring junior chefs · Organised and methodical with good communication skills · Lives locally or within easy reach of SW11 “We are interested in every candidate who is eligible to work in the United Kingdom, we are not able to sponsor visas.” Benefits: · Company pension · Employee discount Schedule: · Day shift · Night shift · Weekend availability Work Location: In person Job Types: Part-time, Permanent Benefits: Company pension Discounted or free food Employee discount Work Location: In person
Key Responsibilities: Draw up budgets and timescales for property refurbishment projects based on client, landlord, and local authority requirements. Brief project teams, contractors, and suppliers on refurbishment specifications and delivery schedules. Assemble project documentation and records to support invoicing, compliance, and financial reporting. Plan and coordinate work schedules for refurbishment projects in consultation with Interior designer, surveyors, architects, and housing officers. Hire and supervise contractors or site staff, establish temporary site arrangements, and oversee delivery of materials. Regularly inspect and monitor refurbishment progress, ensuring quality standards, safety, and legal requirements are met. Identify defects or delays during refurbishment and propose corrective actions, while recording and reporting project progress to management and stakeholders.
We are looking for a talented and passionate Sous Chef to join the fantastic Alba team. Located near Harrods, Alba Restaurant embodies authentic Italian hospitality with a modern twist. Our inviting interiors mirror the vibrant colours of the Amalfi Coast, creating a sensory dining experience. From our impressive open kitchen featuring fresh seafood to indulgent dishes with Piedmont Truffles, every meal is crafted with care. Our curated wine list and innovative cocktails complement our commitment to excellence. Join us at Alba and be part of redefining Italian hospitality with creativity and flair. A Sous Chef supports the Head Chef by overseeing kitchen staff, ensuring food quality, and maintaining efficient kitchen operations. Responsibilities include assisting with cooking and recipe development, managing inventory and minimizing waste, ensuring compliance with health and safety standards, training kitchen staff, and helping with menu planning. They play a crucial role in resolving issues during service and maintaining smooth workflow, requiring strong culinary skills and leadership. As Sous Chef, your responsibilities will be: • Assisting and supporting the Senior Sous and Executive in running the kitchen, • Running the pass and collaborating closely with the front of house, • Instructing and guiding the kitchen, • Assist in food preparation by chopping vegetables, preparing sauces, and assembling dishes., • Support chefs in cooking tasks like sautéing, grilling, frying, and baking., • Prepare mise en place and organize kitchen equipment before service., • Maintain a clean, organized workstation and follow sanitation practices., • Help with kitchen operations including restocking supplies, washing dishes, and cleaning., • Collaborate closely with chefs and kitchen staff for smooth operations., • Ensure compliance with health and safety regulations for a safe kitchen environment. As Sous Chef, you will receive these Benefits & Rewards: • Up to £46,000 per annum, • Personalised coaching and progression planning, • Enjoy wines at cost price., • 29 days off, including bank holidays and your birthday!, • Regular gatherings and appreciation events., • 30% off our food menu., • Annual gifts for employment anniversaries., • Complimentary team meals. If you have what it takes to be a Sous Chef at Alba, then please apply now!
Job Overview We are seeking a talented and passionate live in Chef to run our kitchen for a leading brewer in a Central London pub minutes from Oxford Circus. Immediate start. The ideal candidate will possess a strong background in food production and preparation. This role requires a commitment to food safety and quality, ensuring that every dish meets our high standards of hospitality. Note: pub is closed on Sundays. Duties Oversee the daily operations of the kitchen, ensuring efficient food production and service. Prepare and cook a variety of dishes, adhering to recipes and presentation standards. Manage inventory, including ordering supplies and maintaining stock levels. Ensure compliance with food safety regulations and maintain cleanliness in the kitchen. Monitor kitchen performance, making adjustments as necessary to improve efficiency and quality. Provide exceptional service by ensuring all dishes are served promptly and meet customer expectations. Qualifications Level 3 certificate in Food Safety and Hygiene Proven experience in a culinary role within a restaurant or hospitality setting. Comprehensive knowledge of food preparation techniques and cooking methods. Familiarity with food safety standards and regulations. Excellent organisational skills with attention to detail in both cooking and presentation. Ability to work under pressure in a fast-paced environment while maintaining high-quality standards. Strong communication skills for effective collaboration with team members and management.
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
. Position: Premises Manager (Mediterranean Café / Violets) Overall Responsibility: To manage the licensed premises in full compliance with all legal obligations and to run the business efficiently and profitably. The Premises Manager has total day-to-day responsibility for compliance, staff, customer safety, financial performance, and operational planning. Licensing, Safety & Compliance (as already outlined) Licensing Act compliance (hours, alcohol with food, CCTV, Challenge 25, smoking limits, dispersal). CCTV operation and records available on request. Fire safety and health and safety checks (extinguishers, alarms, exits). Noise and nuisance management, including customer dispersal. Staff supervision, induction, and refresher training. Waste management and no use of unauthorised pavement furniture. Business & Financial Responsibilities Stock Control Order, receive, and store stock securely. Monitor daily/weekly stock usage, flag discrepancies. Conduct weekly stocktakes and report wastage. Expenditure & Cost Management Track all purchasing and supplier invoices. Authorise expenditure within agreed budgets. Identify opportunities to reduce costs without compromising compliance or quality. Sales & Profit Targets Monitor daily and weekly sales against agreed targets. Report revenue figures to ownership regularly. Ensure upselling of food and drink remains within licence conditions. Take corrective action if sales fall below target. Cash & Payments Supervise till operations and ensure accurate daily cashing-up. Prevent theft, fraud, or cash leakage. Ensure all card payments are reconciled. Planning & Business Growth Contribute ideas for promotions, menus, or events that remain licence-compliant. Create monthly plans for staffing, stock, and marketing. Forecast busy periods (e.g. Pride, Christmas, bank holidays) and prepare accordingly. Staff Management Prepare weekly rotas balancing staffing levels with budget. Approve timesheets and authorise overtime. Handle staff discipline in line with company policy. Customer Service & Reputation Ensure a professional and welcoming environment for all customers. Handle complaints effectively and log them. Monitor online reviews and implement improvements. Accountability The Premises Manager is the single accountable individual for both compliance and financial performance. Directly answerable to the Licence Holder for profit/loss, council for compliance, and staff for leadership. Any breach, loss, or failure in compliance is considered the Manager’s responsibility.
Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown delivering exceptional dining experiences — and we’re seeking a skilled Restaurant Assistant Manager to support daily operations, oversee the floor, handle admin, and uphold top-tier service. Key Responsibilities: • Assist the Restaurant Managers in overseeing daily operations and ensuring a seamless customer experience., • Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms., • Handle hiring processes, including interviewing and onboarding new staff members., • Maintain accurate records and manage restaurant numbers and financial data., • Support in inventory management and ordering supplies., • Ensure compliance with health and safety regulations., • Address customer inquiries and resolve issues promptly., • Lead and motivate the team to deliver exceptional service. Requirements: • Minimum of 2 years of experience in a similar role within the hospitality industry., • At least 1 reference from a previous employer., • Proficiency in MS Office, including Microsoft Word and Excel., • Strong organizational and multitasking skills., • Excellent communication and leadership abilities., • Ability to work flexible hours, including evenings and weekends., • A proactive approach to problem-solving and a keen eye for detail. What We Offer: • Competitive salary based on experience; £33000 annual salary + £6000 service charge + bonuses; 48 hours a week, • Opportunities for career advancement within the company., • A supportive and friendly working environment., • Employee discounts on meals., • Ongoing training and development opportunities.
Company description Mahali & Co. is a small business and an independent collaboration between two pastry chefs originally from Sydney, Australia. With a combined total of 18 years in the culinary industry, we have worked in food establishments in Sydney, Melbourne, London, Singapore and the Philippines. With a love for pastry and experimentation (especially with an Asian flare), our bakery café takes a fresh spin on pastries. Job description What are we looking for? We are looking for a pastry chef to join our wholesale production team, who is interested in learning everything about bakery and pastry techniques. While previous pastry experience is ideal, it is not essential. We are happy to train new graduates and are looking for someone with a genuine interest in developing their skills in pastry art and who has a great work ethic. What you will be doing: • Assist in carrying out mise en place and food preparation for products we prepare in our retail kitchen (focus is venoisserie), • Finish products to a consistent high quality and standard, • Work in compliance to all UK Food Health and Safety Preparation laws, • What we are looking for:, • Someone who loves all aspects of pastry and bakery., • A team player with great organisational skills and time management – you will need to be able to multi-task, be efficient, and work in a fast-paced environment., • Someone who is discipline in prioritising cleanliness, food hygiene and minimising food wastage (adhere to FIFO, recycling, etc), • An individual eager to learn, willing to contribute with a collaborative atmosphere and will openly communicate with everyone., • *Please be aware that at this time, we can only accept applications from people who live and are eligible to work in London., • You can also send your CV and cover letter ‘Hiring Inquiry’., • Schedule: Open to discussion but to include early shifts (starting from 6am), 4-5 days a week, weekends
Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.
A Financial Accounts Manager oversees the accounting and financial operations of an organization, ensuring accuracy, compliance, and effective financial management. They lead accounting teams, provide strategic financial insights, and support decision-making to achieve the organization’s financial goals. Job Responsibilities: • Ensure timely and accurate preparation of financial statements, including balance sheets, income statements, and cash flow statements., • Supervise and guide the finance and accounting team, assigning tasks and monitoring performance to ensure efficiency and accuracy., • Lead the development of budgets and financial forecasts, and track variances to provide actionable insights., • Ensure compliance with accounting standards, tax regulations, and corporate policies; coordinate preparation of statutory reports and tax filings., • Oversee accounts payable, accounts receivable, and general ledger activities to maintain accurate and reconciled financial records., • Manage internal and external audits, providing documentation, explanations, and ensuring audit recommendations are implemented., • Analyze financial data to identify trends, risks, and opportunities; provide recommendations to management for strategic decisions., • Monitor and optimize cash flow, working capital, and liquidity to support operational and investment needs., • Develop, implement, and maintain internal controls to safeguard assets, prevent fraud, and ensure accurate reporting., • Present financial reports, insights, and recommendations to senior management, investors, and other stakeholders to support informed decision-making.