Customer analyst jobs in United Kingdom - Page 2

Role Overview: We are seeking a dedicated and customer-focused Product Owner to join our dynamic team at Your Overseas Home. The Product Owner will be primarily responsible for understanding customer needs, defining and prioritizing work with our software team, and ensuring the delivery of high-value product features. The role involves a strong focus on customer and market understanding, creating business value, and stakeholder collaboration. The ideal candidate is always looking for ways to improve a product or service to make it better, faster, and more user-friendly. You are responsible for producing technology solutions from concept to delivery that satisfy customer needs in alignment with our overall strategy. Key Responsibilities: • Define product vision and road-map based on a deep understanding of customer needs, market trends, and competitive landscape., • Assess value, develop cases, and prioritize stories, epics, and themes to ensure work focuses on those with significant customer and business value aligned with product strategy., • Accurately document customer needs and problems, and validate your views with business stakeholders to inform the product backlog., • Plan and prioritize product feature backlog and development for the product, ensuring a balance of customer and business value and that reflects business priorities., • Collaborate with technology and other business areas to understand delivery options and constraints, • Lead the planning and delivery of Sprints, ensuring effective communication and time estimations…. Managing any impediments that may arise, • Delivering “right-first-time” releases into live – on time., • Lead retrospectives to enable continuous improvement and monitoring value delivered to customers and business post releasing sprints Requirements: A minimum of two years' experience as a Product Owner or Business Analyst with a proven track record of successful project delivery • Strong customer focus and ability to understand and anticipate customer needs., • In-depth knowledge of Agile process and principles., • Exceptional communication and desire to build strong relationships in the business, • Sharp analytical and problem-solving skills with a focus on creating business value., • Excellent organizational and time management skills., • Positive “can-do” attitude to get things done and keep stakeholders informed, • Creative thinker with a pragmatic problem-solving skills, • attention to detail To apply for this role, please submit your CV and a cover letter detailing your suitability for the role and relevant experience. Your Overseas Home (part of Smart Currency Group) is an Equal Opportunity Employer committed to diversity and creating an inclusive environment for all employees. We encourage applications from all qualified individuals. Note: Applicants must be eligible to work in the UK.

Job Tittle: CRM Manager Location: London Type of Role: Permanent, Full-time Working Pattern: Hybrid – 4 days in the office, 1 day working from home Do you love turning customer data into engaging, revenue-driving campaigns? Our retail client is looking for a CRM Manager to own their CRM, retention, and customer communications strategy—and make a real impact! You’ll lead the email and mobile marketing plan, track key KPIs, and build long-term, profitable relationships with customers. Working alongside the Insight Analyst, you’ll manage, develop, and mine the customer database to uncover insights, boost engagement, and improve marketing performance. What we’re looking for: • Minimum 3 years’ experience in online CRM marketing, ideally within fashion or retail, • Proven track record in managing retention and CRM programmes and database management, • Hands-on experience building workflows within a CRM system, • Strong knowledge of web analytics (Google Analytics) and expert in Excel, Word, PowerPoint, • Analytical mindset with creativity to deliver exceptional customer experiences This is your chance to shape how our client connects with their customers and take their CRM to the next level!

OVERVIEW What’s the fastest game bird in Europe? This was the question that inspired the founding of Guinness World Records (GWR) back in 1955. Starting with a single book published from a room above a gym, GWR has grown to become a global multimedia brand, with offices in London, New York, Beijing, Tokyo, and Dubai. Today, we deliver world-class content, not just through books, but via TV shows, social media,, and live events. Also the bird was the Golden Plover. In case you were wondering… Guinness World Records are looking for a Business Analyst to work with its agile development team to enhance and test their internal bespoke platforms. This is a fixed-term maternity cover. ESSENTIAL DUTIES AND RESPONSIBILITIES • Develop effective working relationship with internal customers to understand new system features, • Translate those requirements into user stories for sprints, • Act as the customer representative within the development team, • Oversee testing on behalf of the customer working with the junior tester, • Provide regular progress updates to the customer, • Provide helpdesk support as and when required This role has direct customer engagement, so the candidate needs to have a positive, customer-friendly nature and the ability to deal face to face with customers. KNOWLEDGE AND EXPERIENCE Essential • Excellent communication skills, • Experience with automated testing tools, • Working in an Agile development team, • Writing user stories, • Experience of a variety of different industries and business processes, • Experience dealing with public facing websites, • Able to suggest creative solutions Desirable • Experience working with teams in multiple time zones KEY RELATIONSHIPS: · Director of Digital Technology and IT · IT Department · All members of staff across the globe Our commitment Guinness World Records is an equal opportunity employer. We strive to be a diverse workforce that is representative of our audiences, and where everyone can thrive and belong. We are committed to including people with a variety of voices, identities, backgrounds, experiences, abilities and perspectives. We are determined to ensure that no applicant, freelancer or employee receives less favorable treatment on the grounds of race, disability age, religion, sexual orientation, veteran status or marital status, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We live by our values Integrity of our records, assessing claims with objectivity and enthusiasm and free from prejudice or bias. This integrity extends to our people, the way we act, the way we do business and the way we make decisions Respect for our record holders and challengers, our brand, our people, our business partners and our owner. Inclusiveness is central to achieving our Vision. We believe in offering record-breaking for everyone, everywhere. Passion in our enthusiasm about records and record holders, our brand and purpose, our people, and how we demonstrate that in our work and to our customers. Fun is part of everything we do. It is one of the reasons we are here and will always be at the heart of how we behave.

Relocation to the British Virgin Islands is needed for this role. We are looking for a detail-oriented Replenishment Analyst. The ideal candidate will utilize strong analytical skills and Excel expertise to manage demand forecasting, optimize inventory levels, and streamline the replenishment process. This self-motivated individual should thrive in a data-driven environment and be committed to accuracy. Key Responsibilities: • Demand Planning: Analyze sales data and trends to forecast product demand and collaborate with category managers to adjust forecasts based on promotions and seasonal changes., • Inventory Management: Monitor stock levels, create replenishment orders, and address overstock or low-stock situations to ensure product availability., • Replenishment Optimization: Develop tailored replenishment strategies using sales data and customer insights to enhance inventory management., • Data Analysis and Reporting: Use advanced Excel functions to analyze sales and inventory data, generating reports on performance and stock levels., • Collaboration: Work with suppliers, logistics teams, and store managers to streamline the replenishment process and proactively communicate supply chain issues. Qualifications: • Bachelor’s degree in Supply Chain, Business, Mathematics, or related field., • Experience in demand forecasting and inventory management., • Proficiency in Microsoft Excel (pivot tables, formulas)., • Strong analytical skills and attention to detail., • Excellent time management and communication abilities., • Self-starter with a proactive and adaptable attitude. Key Attributes: • Analytical mindset with strong problem-solving skills., • Reliable and committed to delivering high-quality results., • Ability to work under pressure while maintaining precision.

Senior Operations Analyst – Invoice Finance Location: London (Hybrid) We’re looking for a Senior Operations Analyst to join our growing operations team and help streamline, optimise, and scale our invoice financing function. You’ll play a key role in ensuring operational excellence, regulatory compliance, and exceptional client experiences across our lending platform. What You’ll Do • Manage the day-to-day operations of our invoice finance offering, including client onboarding, invoice processing, funding, payments, and collections., • Own the customer experience, acting as a first point of contact for operational matters and delivering timely, effective solutions., • Conduct validation and verification checks on invoices to detect discrepancies or fraudulent activity., • Perform reconciliations between client accounts, invoices, and payments to ensure complete accuracy., • Work closely with the COO on reporting, including regulatory and fund reporting requirements., • Partner with the CTO and Technology team on system and product enhancements that improve process efficiency., • Support the Data Science team with risk analysis tools and process optimisation initiatives., • Identify and implement process improvements to enhance efficiency and client satisfaction., • Ensure full compliance with all operational risk, KYC, and regulatory frameworks. What We’re Looking For • Minimum 3 years’ experience in operations management within invoice financing or financial services., • Hands-on experience using Dancerace systems (essential)., • Proven track record managing client relationships and operational workflows., • Strong understanding of credit risk, fraud prevention, and regulatory compliance., • Excellent analytical, communication, and problem-solving skills., • Ability to work cross-functionally and thrive in a fast-paced, growth-oriented environment., • UK finance industry qualifications are desirable.

SENIOR DIGITAL PRODUCT ANALYST LONDON - 4 TIMES A WEEK ON SITE UP TO £65,000 We’re looking for a Senior Digital Product Analyst to work with one of the leading global retailers, focused on understanding the behaviours and patterns of both website and app users. THE ROLE AND RESPONSIBILITIES: You’ll work as part of the digital analytics function, reporting into the analytics lead. Work alongside the digital production team and wider digital functions to support greater understanding of user’s behaviour across both the website and apps to inform the strategic direction. • Lead and manage a small team of two analysts, taking full responsibility for both team performance and individual development., • Act as the key owner of on-site user behaviour analytics, enabling all internal teams to gain a clear understanding of how users interact with our digital platforms., • Proactively leverage your team’s capabilities to uncover opportunities for optimisation, including assessing the potential impact of new features or enhancements., • Build and maintain strong partnerships with the product function, embedding data-driven practices into every stage of product development. Collaborate closely with product, design, user testing, and analytics teams to deliver a best-in-class, insight-led development cycle., • Work alongside analytics implementation product owners to define and maintain a roadmap for new data capture initiatives and ongoing data enrichment., • Apply experimentation and testing methodologies to evaluate the success and effectiveness of new features and product changes. YOUR SKILLS AND RESPONSIBILITIES: • Multiple years experience using Google Analytics or Adobe Analytics., • Proven experience in managing or mentoring colleagues, fostering both professional growth and team performance., • Exceptional communication skills, with the ability to adapt presentation style and messaging to suit different audiences., • Proficient in SQL (essential) and experienced with R or Python (preferred)., • Strong data visualisation expertise, using tools such as Power BI, Looker, or Tableau to present insights effectively., • Extensive background in product, web, or digital analytics, ideally gained within an eCommerce or retail environment., • Solid understanding of customer data platforms (CDPs) and their role in tracking and enriching customer and user journey data. HOW TO APPLY: Apply by sending your CV to Joe by the link below.

Growth Analytics Manager 📍 Location: London, EC1 💸 Salary: £70,000 – £80,000 + benefits 🏡 Work type: Hybrid, 3 days per week in the office I’m working with a fast-growing global hospitality group that’s redefining modern travel. With several properties across key international cities and airports, they’re expanding quickly, and data is at the heart of their next stage of growth. They’re now hiring a Growth Analytics Manager to join their central commercial team in London. This is a newly created position designed to modernise how the business uses data across marketing, digital, and revenue. You’ll sit at the intersection of revenue, marketing, and digital, translating data into insight that drives bookings, optimises campaigns, and informs commercial strategy. Your work will directly support senior leadership and shape data-driven decisions across multiple markets. 🚀 Performance Analytics & Data Strategy This role combines strategic thinking with hands-on delivery. You’ll use data to identify opportunities, improve how we capture and model information, and help build scalable reporting frameworks that bring clarity to business performance. Working closely with the commercial and marketing teams, you’ll consolidate data from multiple systems to create reliable, automated insight. You’ll design dashboards and frameworks that guide leadership teams toward better, faster decisions. You will: • Partner with key stakeholders to define analytics priorities and align them with business goals, • Connect and structure data from different systems into unified, scalable reporting models, • Translate commercial challenges into measurable data requirements and actionable analysis, • Lead automation and dashboarding efforts to replace manual reporting with data-driven decision tools, • Define and track KPIs that reflect real business impact, • Highlight growth opportunities and risks through proactive, data-informed recommendations 💡 Delivering Insights You’ll be the main point of contact for insights that drive commercial growth. From diagnosing booking trends to evaluating campaign performance and forecasting revenue, your analysis will help the business make smarter, evidence-based decisions. You will: • Analyse marketing, pricing, and revenue data to identify growth opportunities, • Uncover patterns in customer behaviour and campaign performance across channels, • Present insights clearly to senior stakeholders, connecting data to commercial outcomes, • Support the marketing team with ROI and attribution analysis, • Build and refine data models that enable continuous learning and performance tracking 📊 Data Visualisation & Storytelling You’ll create dashboards and reports that empower teams across the business to access insight quickly and confidently. Your visualisations will simplify complexity and help teams understand what matters most. You will: • Design dashboards in tools such as Looker, Power BI, or Tableau to track performance, • Build layered, intuitive visualisations that guide users through key insights, • Ensure accuracy and consistency across all reporting outputs, • Communicate complex data stories in a way that engages both technical and non-technical audiences 🤖 Automation & Continuous Improvement This is a hands-on role where you’ll make analytics faster, smarter, and easier to scale. You’ll identify opportunities to automate manual processes, improve data quality, and ensure consistent reporting across markets. You will: • Automate data pipelines and reporting processes using modern BI tools, • Maintain clear documentation for key metrics and data definitions, • Collaborate across teams to improve data capture and model accuracy, • Apply SQL and Python where needed to streamline workflows and enhance scalability 🏆 About You Our client is a lean, entrepreneurial organisation that values curiosity, adaptability, and ownership. You will ideally have soft skills which will foster in this environment. • You’re a hands-on analyst who bridges the gap between commercial and technical., • You can find meaning in complex datasets, explain it clearly, and influence senior decision-making., • Have 5 to 10 years of experience in analytics, commercial strategy, or revenue performance, • You are fluent in SQL and familiar with BI tools (e.g. Looker, Power BI, Tableau), • You understands digital marketing, attribution, and customer acquisition metrics, • Can communicate insights effectively to senior stakeholders, • Enjoys working in dynamic, fast-moving, global teams, • Ideally has experience in travel, hospitality, or another consumer-facing industry, • Combine analytical rigour with commercial thinking, • Are curious, adaptable, and proactive in finding answers Do you feel this job talk exactly to you, and for you? Then we'd love to hear from you! Submit your CV now to be considered for a role that combines technical impact and mission-led purpose. At 3Search, we are committed to promoting equality of opportunity for all employees and job applicants.

Agile Business Analyst • £46,000 – £55,000, • London | Manchester | Glasgow | Hybrid (2–3 days onsite) Our client is a leading digital transformation consultancy that blends strategy, creativity, and technology to help organisations design and deliver exceptional digital services. They partner with major public and private-sector clients to solve complex challenges, combining science, data and design thinking to deliver change with purpose. If you’re excited by innovation and motivated by impact, this is the environment where you’ll thrive. The Agile Business Analyst Consultant will work at the heart of multi-disciplinary agile teams, bridging the gap between business objectives, technology, and user needs. You’ll guide clients in understanding how and where digital solutions can create value — translating insight into action and strategy into delivery. Role Highlights – Collaborate with cross-functional agile squads to design and deliver user-centred digital products and services. – Translate business goals and user insights into epics, user stories, and acceptance criteria. – Act as a key liaison between technical, design, and product teams to ensure clear communication and shared priorities. – Support product roadmaps, backlog management, and agile ceremonies to maintain momentum and quality. – Advise clients on how emerging technologies and delivery models can transform customer experience. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical and business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of APIs, microservices, and cloud infrastructure concepts. – Excellent stakeholder management and communication skills, with the confidence to challenge and influence at all levels. – Ideally, exposure to Government Digital Service (GDS) standards and agile delivery in the public sector. Why You’ll Love It – Hybrid working and flexible arrangements built around work-life balance. – Structured learning and professional development with funded certifications in Agile, Product, and Cloud technologies. – Access to cutting-edge projects across multiple industries, from government to financial services. – Dedicated wellbeing support, including mental-health champions and digital wellness tools. – Regular team socials, learning days, and access to a world-class innovation campus near Paris. Apply today to take your career to the next level with a forward-thinking consultancy committed to inclusion and equal opportunity. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Due to a high number of applicants, we are only able to respond to successful candidates.

Performance Marketing Analyst - D2C Tech Ecommerce Subscription Brand • Up to £50,000, • D2C Tech - Ecommerce, • SW London - Hybrid, 2 days per week in the office Would you like to join a cool and fast-growing subscription tech firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Performance Marketing Analyst to be an integral part of our client’s marketing team. In this Role, You Will: • Analyse marketing campaigns, and find out growth opportunities., • Analyse and report on customer lifetime value and cost of customer acquisition., • Develop AB testing plans for advertising campaigns that contribute to customer growth and retention., • Use customer satisfaction metrics to inform strategies and decisions., • Participate in creating and reporting on departmental objectives and key results., • Craft new customer segmentation models to better understand customer behaviour. Essential Skills for the Perfect Candidate: • Strong proficiency in Excel, SQL, and Google Analytics., • Experience in analysing Marketing Campaigns, • Exceptional skills in presenting complex data and building relationships across departments. This role is ideal for you if you: • Have a keen interest in data analytics within the food delivery and sustainability sector., • Are looking to leverage your analytical skills in a dynamic and values-driven environment?, • Want to play a crucial role in understanding and enhancing customer lifetime value. Benefits - What you get on top of your salary • Be part of an environmentally conscious company with a strong ethical ethos., • Enjoy a free delivery pack every week., • Avail of our generous holiday allowance and other employee benefits. Ready to Make a Difference in a Company that Values People and Planet? Equal Opportunities We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation."

Ecommerce Analyst - Food Delivery • Up to £45,000, • Food Delivery - Tech, • SW London - Hybrid, 2 days per week in the office Would you like to join a pioneering food delivery firm, where sustainability, ethical practices, and positive business impact are a key business strategy? We are looking for a skilled Customer Insight Analyst to be an integral part of our client’s marketing team. This role is ideal for you if you: • Have a keen interest in data analytics within the food delivery and sustainability sector., • Are looking to leverage your analytical skills in a dynamic and values-driven environment?, • Want to play a crucial role in understanding and enhancing customer lifetime value. Essential Skills for the Perfect Candidate: • Strong proficiency in Excel, SQL, and Google Analytics., • Experience in analysing Customer Lifetime Value in a Direct-to-Consumer business., • Exceptional skills in presenting complex data and building relationships across departments. In this Role, You Will: • Analyse and report on customer lifetime value and cost of customer acquisition., • Develop AB testing plans for advertising campaigns that contribute to customer growth and retention., • Use customer satisfaction metrics to inform strategies and decisions., • Participate in creating and reporting on departmental objectives and key results., • Craft new customer segmentation models to better understand customer behaviour. Benefits - What you get on top of your salary • Be part of an environmentally conscious company with a strong ethical ethos., • Enjoy a free delivery pack every week., • Avail of our generous holiday allowance and other employee benefits. Ready to Make a Difference in a Company that Values People and Planet? Equal Opportunities We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation."

Lead Marketing Analyst Location: Fully remote (UK-based) Salary: Up to £80k + 10% bonus About the Business A long-established, consumer-focused digital business backed by private equity. The company is undergoing a significant transformation under new leadership, with a clear three-pillar growth strategy centred around: * Expanding and strengthening its core digital products. * Enhancing customer experience to drive engagement and loyalty. * Building stronger community connections and marketing reach. The business is in the process of modernising its approach to data and analytics, with major work underway on evolving its subscription model and diversifying revenue streams. The Role This is a newly created position within the central Analytics, Data, and Engineering function, designed to add an extra layer of leadership within the marketing analytics space. You'll take full ownership of the marketing analytics function, line-managing one Senior Analyst, and act as the go-to expert for marketing insight and reporting. You'll work closely with senior stakeholders across marketing, commercial, and product to ensure data-driven decision-making, presenting confidently at executive and board level. What You'll Be Doing * Leading a small analytics team delivering insights to guide marketing targeting, spend, and impact. * Owning full-funnel, cross-platform customer analysis (web analytics, attribution partners, CDPs). * Improving campaign decision-making through attribution, incrementality, and media mix modelling. * Partnering with Data Science to build predictive models (LTV, churn). * Owning and refining marketing forecast models for budget and performance planning. * Using statistical analysis to optimise testing methodologies and outcomes. * Developing best practice, transparent reporting, and actionable insights. * Managing stakeholders across the business to improve marketing decisions. * Building strong cross-functional relationships to promote a data-driven culture. * Working with Data Engineering to manage data requirements and ensure quality deliverables. Candidate Profile Background * Ideally from gaming, but open to e-commerce, ad-tech, or subscription/dating apps. * Must have a strong B2C focus. Experience * Proven track record in marketing analytics. * Comfortable leading and mentoring others. * Strong stakeholder management and presentation skills. * Line management experience (desirable but not essential). Technical Skills * SQL (essential). * Power BI / Looker. * Data visualisation expertise (Snowflake desirable). * Knowledge of attribution, forecasting, incrementality testing, MMM, LTV/churn modelling (advantageous). Package & Benefits * ~£80k base salary + 10% bonus. * Private healthcare (including dental). * 6% pension contribution. * Life insurance + employee assistance programme. * Enhanced family leave. * 25 days holiday + bank holidays (buy/sell option). * Flexible working hours. Interview Process * 1st stage: Zoom interview with senior marketing leadership. * 2nd stage: Take-home task + panel presentation. * 3rd stage: Final interview with executive team.

Zanda is an Executive search partner that works exclusively with high growth start-ups as they look to scale their business with senior talent. Zanda partners with VC’s, Founder’s, CEO’s and CFO’s when it comes to successfully delivering on key senior appointments. I’m working exclusively with a fast-growing SaaS business (£10M ARR) who are looking to bring in a senior finance resource for an initial 3–6 month assignment. This role is fractional 3 days a week The transactional finance and revenue recognition are already handled by an outsourced provider but what’s missing is an in-house commercial analysis capability: someone who can join for a few months, build the right dashboards, connect the data, and give the commercial teams the tools they need to scale. Core Deliverables: • Build out revenue & customer analytics (SaaS metrics: churn, LTV, cohort analysis), • Create dashboards and reporting tools for marketing & sales, • Lead a HubSpot redesign (new customer structures & deal data tracking), • Implement dashboard reporting and processes to hand over to an analyst Contract: 3–6 months Rate: £300 - £350 a day outside IR35 Location: Fully remote This is a great opportunity for someone who thrives on parachuting in, making sense of complex revenue and customer data, and leaving behind tools and processes that make a lasting impact.

Digital Analyst London (Hybrid) £40,000-£50,000 THE COMPANY A leading UK hospitality brand is seeking a Digital Analyst to join their Data division! THE ROLE As the Digital Analyst, you will use GA4 to deep-dive on cross-platform customer journeys in order to analys & optimise these. You will also use SQL to synergise offline and online data sets together to enable more sophisticated analysis YOUR SKILLS AND EXPERIENCE • Digital Analytics experience - GA4/Adobe Analytics THE BENEFITS • £40,000-£50,000 (dependent on experience) HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

Customer Feedback & QA Specialist Hybrid Working | £28,000 – £31,000 DOE | London Bridge We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers. Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities. Key Responsibilities • Investigate and respond to informal and formal complaints, • Carry out quality assurance checks across multiple channels, • Prepare case files for the Financial Ombudsman Service (FOS), • Manage DSR requests within required timeframes, • Investigate and resolve potential sanction matches, • Collaborate with the Compliance team on key topics, • Stay informed on FOS decisions and share insights with colleagues, • Support team members with customer-related queries, • Occasionally assist with Customer Fulfilment (phone, email, live chat) About You • Experience in a customer service or quality assurance role, • Proven ability to handle regulatory complaints in an FCA-regulated environment, • Strong communication and problem-solving skills, • Committed to delivering excellent customer experiences, • Familiar with Treating Customers Fairly principles, • Analytical and detail-oriented Desirable • Understanding of the insurance sector and its challenges, • Comfortable working in a fast-paced, evolving environment What We Offer • Hybrid working with office days at London Bridge, • Learning resources, mentorship, and tailored development, • Private healthcare, gym discounts, and wellbeing support, • £28,000 – £32,000 DOE, • Overtime allowance (including Saturdays and bank holidays on a rota), • 10% annual performance-related bonus, • 25 days annual leave

💼 Role: Business Analyst – Retention Data (EMEA) 📍 Location: Hybrid – London (3 days office / 2 days remote) ⏳ Contract Length: 12 months minimum 💰 Day Rate: £260/day (Inside IR35) I’m hiring for a Business Analyst – Retention Data to join a leading global tech company known for empowering businesses with cutting-edge financial tools and services. This is a 12-month contract (minimum) with hybrid working 3 days per week in the London office, 2 days remote. MUST HAVE 1: Within your experience and clearly on your CV: Data Insight, what impact did you make. 2: We are looking for someone who can display on their CV that has analysed data they have pulled and can make recommendations that the business acts on. 3: Can you show within your CV where you have increased conversion by X%, drove revenue through and saved X money, reduced time by X? The Role: As part of a high-impact analytics team, you’ll support several flagship projects focused on customer retention across the EMEA region. You’ll build powerful, scalable dashboards and analytics tools that help shape decision-making across the product lifecycle, with a clear focus on retention and behavioural insights. This is more than just a reporting role, it’s an opportunity to use your skills in SQL, Python, and BI tools (e.g., Tableau/Qlik) to influence strategy, close data gaps, and directly impact customer outcomes. Key Responsibilities: • Build and automate scalable reporting solutions focused on customer retention, • Create and present dashboards combining internal and external data for senior stakeholders, • Identify and close gaps in behavioural data capture strategies, • Deliver actionable insights that improve retention performance across products, • Partner with cross-functional teams to meet data needs now and in the future What We're Looking For: ✅ Experience as a BI Analyst / Data Analyst, ideally with a retention or lifecycle focus ✅ Advanced SQL (comfortable with complex queries, joins, CTEs, etc.) ✅ Proficiency in Tableau, Qlik, or similar BI tools ✅ Experience building or working with data pipelines ✅ A track record of turning data into insights and business recommendations Nice to Have: • Exposure to Python or R for statistical/data analysis, • Experience working with customer churn, loyalty, or retention metrics, • Background in FinTech or product-led environments About You: • Proactive, self-starter who thrives in a fast-paced, data-driven environment, • Highly organised with great attention to detail, • Collaborative team player who communicates clearly with both technical and non-technical stakeholders, • Curious and always looking to learn, improve, and push boundaries If you're passionate about using data to solve real business problems and want to be part of an exciting team driving customer retention, I'd love to hear from you.

Senior Customer Analyst – Loyalty, Retention & Growth Hybrid – London (2 days in office) £70,000-75,000 base + discretionary bonus + pension up to 12% A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. This role will play a key part in shaping acquisition, retention, and loyalty strategy, working cross-functionally with Marketing and Product teams to turn insight into commercial impact. Responsibilities include • Owning customer analytics projects such as segmentation, churn modelling, LTV, and lifecycle optimisation, • Designing and analysing A/B and multivariate tests to shape acquisition and retention strategies, • Using SQL and dashboarding tools such as Tableau or Looker to communicate insight across the business, • Partnering with marketing and commercial teams to identify and influence customer growth opportunities, • Translating analytical findings into actionable recommendations that improve customer performance Requirements • Strong SQL experience and familiarity with modern data environments, • Proven experience in ecommerce, tech, or other data-led B2C environments, • Ability to translate analytical outputs into strategic recommendations and tell clear data stories, • Experience designing or analysing A/B testing and customer lifecycle analytics, • Python skills for statistical modelling or automation are an advantage This role offers a hybrid setup (typically two days per week in the London office), a base salary of approximately £70,000 plus discretionary bonus and pension up to 12%. If you’re passionate about using data to shape customer behaviour and drive growth in a fast-paced digital environment, this opportunity offers an ideal next step. Apply below!

Deal Desk Analyst – 12-Month Contract – £67,000 – Hybrid London (3 days onsite) We are seeking an experienced Deal Desk Analyst to join a global technology leader driving the next generation of digital experiences. As part of the Deal Desk team, you’ll help structure profitable and compliant commercial deals, working closely with Sales, Legal, Finance, and Revenue teams. You’ll be the first line of approval for complex transactions, ensuring deals meet both company and customer requirements while adhering to internal revenue and operational policies. Key Responsibilities: • Partner with Sales to structure and approve deals that align with company policies., • Draft and certify customer contracts and ensure compliance with revenue recognition rules., • Collaborate with cross-functional stakeholders to accelerate deal closure., • Evaluate deal processes and recommend continuous improvements., • Bachelor’s degree in Finance, Accounting, or related field., • Experience in Deal Desk, FP&A, Sales Finance, or Sales Operations., • Strong understanding of revenue recognition principles (SOP 97-2)., • Skilled in managing multi-element contracts (subscription, license, support)., • Excellent communication, analytical, and organisational skills. Next steps to apply: Apply now with word document CV or email your CV to for immediate review.

Contract Marketing Data Analyst – Outside IR35 | 3-Month Contract We’re partnering with a well-known consumer brand that’s on a mission to deepen its understanding of customer behaviour and optimise marketing performance. They’re scaling fast and are looking for a Marketing Data Analyst to help the team better understand customer behaviour and optimise acquisition performance across digital channels. This is a great opportunity for someone who enjoys working in fast-paced, data-driven environments and partnering directly with marketing leaders to drive commercial impact. The Project: • Partner closely with the Marketing and Growth teams to tackle complex commercial challenges that drive customer acquisition and retention, • Analyse customer and campaign data to uncover actionable insights and growth opportunities, • Build and maintain Looker dashboards to enable data-led decision-making, • Conduct deep dives into channel performance, customer LTV, CAC, and ROAS to guide spend and strategy, • Work with marketing data sources (CRM, referral, and paid media) to evaluate performance and efficiency What we’re looking for: • Strong SQL and Python (or R) skills for hands-on analysis, • Proven experience supporting Marketing, Growth, or Performance teams in a data-focused capacity, • Expertise in Looker and BigQuery (essential), • Deep understanding of marketing metrics such as CAC, LTV, Payback Period, and ROAS, • Experience working in a high-growth, fast-moving environment, • Strong commercial mindset and ability to translate data into clear business recommendations You must be based in the UK. Unfortunately this role does not offer sponsorship.

DATA SCIENTIST / SENIOR ANALYST UP TO £80,000 HYBRID – 3X A WEEK IN LONDON ABOUT THE BUSINESS This is for a fast-growing company in the greentech sector, providing electric vehicle charging solutions that support the UK’s transition to sustainable transport. With a strong footprint across London and an exciting new contract expanding into other areas of the UK, this business is scaling rapidly to meet rising demand for accessible, reliable EV infrastructure. Backed by private equity, they combine the agility of a scale-up with the stability and resources to grow nationwide. THE TEAM You’ll be joining a small but growing Data team, reporting directly to the Head of Data. The foundations for data infrastructure have been carefully built over the past year, and now the focus is on turning data into actionable insight. This is a collaborative environment where data is central to decision-making — the executive team are highly engaged and see analytics as critical to the company’s success. You’ll have the opportunity to take ownership of impactful projects and help shape the future of EV charging strategy across the UK. THE ROLE This is a hands-on analytical role focused on understanding customer behaviour, usage patterns, and network performance to drive smarter, data-led decisions. It’s ideal for someone who enjoys end-to-end analysis and translating complex data into clear business recommendations. Key projects include: • Analysing where to launch new charging points and assessing site performance, • Understanding user behaviour and segmentation — who’s charging, when, and how often, • Developing models to optimise pricing based on time of day and usage patterns, • Building dashboards and reports to monitor operational and commercial KPIs, • Supporting strategic planning as the business expands across the UK SKILLS & EXPERIENCE REQUIRED • Strong SQL and Python skills, • Experience with data visualisation tools (Power BI preferred, but flexible), • Proven background in analytics or data science, ideally in a commercial or operational context, • Exposure to predictive modelling, segmentation, or pricing analytics, • Ability to work independently and communicate insights clearly to non-technical stakeholders WHY APPLY? • Play a central role in shaping analytics for one of the UK’s most exciting greentech scale-ups, • Hybrid working with modern offices near Monument, London, • High-impact projects directly influencing nationwide EV charging strategy, • Work with a data-driven leadership team that values innovation and insight

Development & Investment Analyst, London The Company An investor, asset manager and developer, based in London focusing on commercial led development schemes. The business employs c 100 people across £4bn of AUM. The Role • Collaborate closely with Directors, encompassing a diverse range of responsibilities such as analytical tasks, investment analysis, market research, acquisition underwriting, due diligence, forecasting, and budget management., • Assist in preparing internal and external partnership reports, including quarterly updates, investment papers, business plans, and partnership strategies, in conjunction with the Investment Director., • Analyse potential acquisitions and support the underwriting and presentation of opportunities in collaboration with the Investment Director and Operational team., • Conduct financial modelling and cash flow analysis., • Perform research and analysis of the UK market, including trends, performance reviews, peer analysis, and customer insights., • Aid Finance and Corporate teams with Corporate and Partnership Finance matters., • Support acquisition due diligence and legal processes alongside the Investment Director, Investment Analyst, and Operational team., • Contribute to establishing new investment vehicles, investment strategies, financial models, corporate governance, and service agreements. About You • Have prior experience as an Analyst or Valuation expert within a real estate private equity firm, investment fund, or real estate investment/development management,, • Demonstrate advanced analytical capabilities, including the creation, calculation, and interpretation of complex financial models (DCF, NPV, IRR, etc.)., • Be self-motivated and proactive, with excellent verbal and written communication skills, and the ability to work both independently and as part of a transactional or project team.

About epx Epx, formerly EP&T Global, is a global leader in building performance optimisation. Our EDGE platform powers energy and operational efficiency across real estate in 26 countries, helping reduce waste and improve outcomes. With bold growth ambitions, a customer-first mindset, and trusted expertise, we’re driving the transition to a net zero built environment - one building at a time. About EDGE Industrial EDGE Industrial is a new cutting-edge product designed for property owners and operators in a range of sectors including transport, logistics and industrial. It delivers a comprehensive suite of services including security, health & safety, risk management, energy optimisation, critical asset management, compliance and reporting. With a land-and-expand model, EDGE Industrial is poised for significant growth across the UK and European market. The Role: We are seeking a dynamic and customer-centric Customer Success Manager (CSM) to join our London team. This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. The ideal candidate will be a trusted advisor to our customers, deeply understanding their business needs and proactively identifying opportunities to enhance value through our platform. What You’ll Do: • Deliver Success: Ensure all contracted services are delivered smoothly and meet customer expectations., • Own the Relationship: Be the trusted point of contact, building strong stakeholder relationships and leading strategic customer engagements., • Drive Growth: Lead renewals, retention, and identify opportunities to expand account value through up-sell and cross-sell., • Enable Customers: Run onboarding and training to maximise platform adoption and customer confidence., • Collaborate Internally: Work cross-functionally to ensure seamless service delivery and champion the customer voice., • Share Insights: Work with the appointed Customer Delivery Analyst to coordinate reporting, present performance data, and provide feedback to improve outcomes., • Be the Expert: Develop deep expertise in the EDGE Industrial platform and its underlying IoT technologies. What We’re Looking For: • Proven experience in Customer Success, Account Management, or Client Services, ideally within SaaS, IoT, and/or property sectors., • Strong commercial acumen with a track record of growing customer accounts., • Excellent communication, presentation, and stakeholder management skills., • Ability to understand and explain technical concepts to non-technical audiences., • Experience working with transport, logistics, or industrial customers is a plus., • Comfortable working in a fast-paced, evolving environment with a high degree of autonomy. What We Offer: • Hybrid working conditions (3:2), • Competitive salary and benefits including Mental Health Leave, and Health insurance., • Career growth opportunities with senior leadership exposure, • Be part of the fast-growing prop-tech sector focused on sustainability Why epx? We embrace change, celebrate wins, and strive to make a positive impact every day. We value diversity and encourage applications from all backgrounds. Apply Now! Submit your CV and join us in creating a sustainable future.

Your new company A property organisation specialising in the ownership and management of some of the UK's best and most sustainable real estate. They have a portfolio of high-quality commercial properties across London. They are passionate about managing their business in an environmentally and socially responsible way. Leveraging on their best-in-class platform and proven expertise in development, repositioning and active asset management to create and manage the best possible outcomes for their stakeholders on a long-term basis. Your new role An opportunity has arisen to work within Technology, to lead the Technology Business Partner team to identify opportunities for improving business output and performance through the strategic use of technology. The roleholder will be instrumental in helping to shift the business culture towards greater technology awareness and adoption. The role involves leading a team of Tech Business Partners and the QA team, working closely with the Senior Leadership team. • Leadership and Team Management: Lead, mentor, and develop a team of Tech Business Partners and QA professionals; fostering a collaborative and high-performance team culture., • Strategic Partnership: Act as a liaison between the technology department and other business units, collaborating with senior leadership to identify and prioritise technology initiatives that drive business growth and efficiency. Provide deep strategic insights and recommendations to enhance business processes through technology, ensuring alignment with long-term business goals. This role requires a visionary approach to technology integration, focusing on transformative business impact and strategic value., • Change Management: Drive initiatives to increase tech awareness and adoption across the organisation. Develop and deliver training materials and programmes to enhance technology proficiency amongst employees, • Technology Change Requests: Lead the Tech Business Partner team to translate business needs into technical requirements, design optimal solutions with software teams, and manage the Technology Change Plan for timely project delivery, • You will have a strategic mindset with the ability to identify and analyse potential opportunities to improve processes, technology etc., • Experience of working within a Technology Business Partner role previously or equivalent, • Knowledge of the software development lifecycle methodologies, system testing and software QA best practices., • Experience in a leadership capacity - able to motivate and inspire team members and manage their development and progression. Experienced people manager with a proven track record of leading and developing teams., • Customer service orientation: experience in a customer service environment, with a strong appreciation for delivering excellent customer service. £80K basic salary 15% pension 25% discretionary bonus Hybrid working - 4 days in the office 25 days of annual leave Group Income Protection Several others What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We’re not your typical cyber team. We’re collaborative, curious, and customer-obsessed and we’re looking for a Junior SOC Analyst to join our growing London based Security Operations Centre. You’ll work alongside a passionate team to help deliver critical cyber detection and response services for some of Australia’s most recognised enterprise and government clients. Whether you're analysing logs, investigating phishing campaigns, or helping implement new security tools, this is your chance to gain real-world experience and grow your career in cyber. About Orro We’re an Australian success story, now close to 500 people strong, delivering secure, end-to-end digital solutions across cloud, collaboration, cyber security, data services and network infrastructure, all backed by over 20 years of experience. Trusted by some of Australia’s biggest brands, Orro leads the way in designing, building and operating digital infrastructure that delivers greater efficiency, agility, performance and resilience. Our solutions take the stress out of tech for more than 400 businesses and over 20 million Australians every single day. Our mission? To create “future now” solutions making it faster, simpler and safer for people to access, store and share information, wherever they are and whoever they’re with. But more than that, we know that real impact comes from connecting people, not just machines. That’s why we take the time to understand our clients; how they work, what matters to them, and where they’re headed so we can deliver not just what they need today, but what they’ll need next. With offices in London, Sydney, Melbourne, Canberra, Brisbane and Perth, and teams across New Zealand, and the Philippines, Orro is known for delivering future-ready solutions, backed by deep expertise, genuine human insight and lasting partnerships. What You’ll Be Doing • Perform SIEM-based event analysis and triage potential threats, including recognising successful and unsuccessful intrusion attempts., • Investigate phishing emails, suspicious domains, and IP addresses using OSINT and threat intelligence sources., • Proactively monitor, analyse, and escalate security events and incidents in collaboration with other SOC team members., • Assist in the configuration, administration and enhancement of security tools and platforms., • Support implementation of security projects for internal and customer environments, including troubleshooting and client interaction., • Contribute to the development and improvement of detection rules and response workflows using MITRE ATT&CK and Cyber Kill Chain models., • Deliver outstanding operational support, actively driving outcomes for customers. What You’ll Bring You bring curiosity, structure, and a hunger to learn plus a great team spirit and a growing passion for cyber security. Ideally, your toolkit includes: • 1–2 years of experience in a SOC or related cyber role., • Exposure to AI SIEM, XDR or EDR platforms such as Splunk, Microsoft Sentinel or SentinelOne, • Experience with Microsoft Security platforms and Windows security fundamentals., • Familiarity with Linux/Unix-based systems and basic scripting knowledge., • Exposure to vulnerability management tools like Rapid7, Tenable, or Qualys., • Understanding of the MITRE ATT&CK Framework and Cyber Kill Chain., • Ability to communicate technical information clearly to both technical and non-technical audiences., • Awareness of cloud computing, networking, firewalls and ITSM processes. Even if you don’t tick every box, don’t let that hold you back. If this sounds like your kind of challenge, we’d genuinely love to hear from you. Growth @ Orro Cyber At Orro, the Cyber team places a strong focus on continuous learning and professional growth. We actively encourage employees to pursue certifications and training aligned to their role and career goals. Commonly supported certifications include Microsoft AZ-500, MS-100, MS-200, MS-300, and MS-401, along with vendor-specific programs such as Splunk, SentinelOne, and Rapid7 certifications. Beyond technical credentials, we also select team members for targeted development opportunities such as Presentation Skills training, mentoring programs, and participation in cross-team knowledge-sharing sessions. Combined with ongoing on-the-job learning and exposure to large-scale enterprise environments, this creates a strong platform for career progression within Orro’s Cyber function. Why Orro? At Orro, we’re proud to support our people and the people who matter most to them in meaningful and inclusive ways. From public holiday swaps that embrace family and cultural diversity, to generous parental and caregiver leave, flexible work options, and company-wide mentoring, we’re here to help you thrive at every stage of life. We also invest in the future through our Emerging Leaders Development Program, nurturing the next generation of talent from within. On top of that, you’ll enjoy 3 days of paid volunteer leave each year, employee discounts, and full access to our wellbeing platform packed with expert fitness plans, nutrition tips, and tools to help you feel your best, inside and out.

Project Manage or Senior Project Manager (WMS Experience essential) About Logistics Reply UK: Logistics Reply UK is a company within the broader Logistics Reply network and is backed by the €2B+ global Reply Group. We provide transformative warehouse, store and supply chain software for retailers, brands and 3PL’s. Our solution suite LEA Reply™, is a modern, cloud-native and microservices-based and its recognised in all the major analyst reports, including Gartner, Fraunhofer, Nucleus and IDC. Our comprehensive suite includes: 🔹 Supplier Portal 🔹 Dock Scheduler 🔹 Yard Management 🔹 Warehouse Management 🔹 Warehouse Execution 🔹 Hub & Network Management 🔹 Delivery Management 🔹 In-Store Picking 🔹 Last Mile Delivery 🔹 In-Store Logistics 🔹 Drop Shipping 🔹 Resource Planning 🔹 Control Tower Visibility 🔹GaliLEA (AI capabilities) Logistics Reply has a local presence in seven countries across three continents. We drive innovation with a dedicated R&D team and local consulting resources. Leveraging Reply Group's extensive global network, we expand our geographic reach—whether it's consulting, cloud services, support, robotics skills, or AI—allowing us to implement solutions globally with local presence. Job Title: · External: Project Manager Level: C3 or Senior Project Manager Level: SC1 · Internal: Consultant 3 or Senior Consultant 1 Reporting to · Engagement Manager Role overview: As Project Manager Level: C3 or Senior Project Manager Level: SC1 you will play an important role within the Project Management Function. The Project Management function leads the delivery of our solutions and owns the end-to-end project lifecycle. While Project Managers may deliver any product in the LEA Reply suite, their foundational experience is in Warehouse Management System implementations, enabling them to bring credibility, structure and operational understanding to every engagement. They are accountable for delivering our scope to time, budget and quality, while working hand-in-hand with the customer’s Project Manager to ensure the success of the wider programme. Using their WMS background and real-world operational insight, they help facilitate and guide Design workshops, mentor their project team, and advise customers throughout their journey, ensuring solutions are not only deliverable but effective in a live warehouse environment. The function owns all Logistics Reply delivery activities across the Design, Build, Test and Deploy phases, providing structure, governance and delivery discipline. This includes maintaining detailed project plans, RAID logs, action and decision registers, status reporting, phase-gate control and robust change management. Project Managers also support customer-led activities such as UAT, data preparation, operational readiness and business change, ensuring momentum is maintained and all parties remain aligned. Their leadership includes guiding and developing assigned project resources, fostering accountability, and ensuring every phase progresses smoothly toward go-live. Operating primarily within our waterfall-aligned WMS implementation methodology, the Project Management function also coordinates Agile or sprint-based development where custom work is required. Acting as trusted partners, our Project Managers blend confident leadership with empathy and influence, bringing clarity to complex situations and fostering a collaborative delivery culture. Their focus is on predictable outcomes, operational readiness and a smooth transition into business-as-usual, built on transparency, shared ownership and trust. Your contractual place of work will be either our London or Manchester office, with a hybrid working policy that allows you to work from home unless required to attend the office for collaboration, meetings, training, reviews, or customer engagements, or to work on-site with customers or prospects as necessary Key Responsibilities: Project Management - Key Responsibilities • End-to-End Project Delivery: Own the full project lifecycle across the Design, Build, Test and Deploy phases, ensuring delivery to scope, timeline and quality expectations., • Governance & RAID Management: Maintain structured Project Plans, RAID Logs, Change Control and Status Reporting, ensuring clear visibility and proactive risk mitigation., • Stakeholder Alignment & Leadership: Chair Governance Forums, manage escalation paths, facilitate decision-making, and build strong relationships with Customer Sponsors, SMEs and IT Leads to maintain programme alignment., • Customer Collaboration & Support: Work closely with the Customer Project Manager to plan and support all customer led activities including UAT, Operational Readiness, Data Preparation and Business Change, ensuring shared ownership of success., • Team Coordination & Communication: Coordinate cross-functional workstreams including Functional Consulting, Technical Architecture, Software Engineering and Support Teams to maintain momentum and resolve blockers quickly., • Cutover, Go Live & Hypercare: Lead Cutover Planning, oversee Go Live Execution, and ensure a stable transition through Hypercare and into Business-as-Usual Support. About the candidate: You will be degree educated with a minimum of a Bachelor’s degree in a relevant field. • A Consultant 3 (C3 - Experienced Professional) role is suited to individuals who are capable professionals able to deliver assigned work consistently and with minimal supervision. Candidates at this level manage more complex tasks, contribute confidently in client or project settings, and may begin mentoring junior colleagues. They are expected to identify potential improvements and take ownership of their development and that of their peers. Minimum Industry Experience: 3 - 6 years, • Who You Are: A Senior Consultant 1 (SC1 - Specialist / Emerging Leader) role is suited to experienced professionals who demonstrate expertise in their field and are capable of managing complex projects or initiatives. Candidates at this level are confident working directly with clients, making decisions that impact business outcomes, and supporting the wider team with knowledge sharing and mentoring. They will proactively contribute to improving processes and strengthening customer relationships. Minimum Industry Experience: 5 - 8 years You will have developed or will develop skills in the following areas; Project Management Functional Skills: o Project planning, scheduling and milestone control o RAID management and phase-gate governance o Workshop facilitation and requirements clarification o Stakeholder and communications management o Change control, risk mitigation and dependency management o Cutover planning, go-live readiness and hypercare leadership o Agile sprint coordination (where development is in scope) Technical Skills: o Understanding of software implementation lifecycles o Familiarity with warehouse and supply chain execution processes o Knowledge of integration, testing and release management o Proficiency in delivery and collaboration tools (e.g., MS Project, Jira, Confluence) o Ability to interpret solution designs, process flows and technical impacts Commercial Skills: o Budget planning, tracking and cost control o Scope and change request management o Awareness of SaaS commercial models and delivery impacts o Assessing delivery decisions against commercial and contractual commitments o Supporting business case justification and value-focused decision making Equal Opportunities: Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law. Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need. Application Guidance: Due to the high volume of applications, we are unable to respond to every candidate individually. If your application is not progressed, you will receive a notification via LinkedIn. For this role, we can only consider applicants who are based in the United Kingdom, have the legal right to work in the UK, and meet the required level of professional experience. If these criteria are not met, the application will not be taken forward. We genuinely appreciate your interest and the time taken to apply.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Senior Security Operations Analyst who expects more from their career. It's a chance to extend and improve dunnhumby's InfoSec Team. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. You maintain a strong understanding of Tools, Tactics and Procedures (TTP's) used in advanced threats, continuous monitoring, incident response, know how to detect and monitor for these threats, as well as how to mitigate them. We want to find the best candidates for the role, so the following list should be viewed as a list of desired experience for the role, but not all are mandatory. You will have strong understanding of as many of the following areas as possible, and be able to demonstrate it: • Security Detection and Monitoring, • Anti-Malware / XDR Software (Carbon Black, Microsoft Defender XDR, FireEye, CrowdStrike), • Extensive Kusto Query Language (KQL) capabilities, • Cloud Security (Microsoft Azure and Google Cloud Platform (GCP)), • Kubernetes (K8s), • Container Technologies (Docker), • Detection as Code / Configuration as Code / Infrastructure as Code (IaC), • Incident Response (including Incident Coordination, Communication and Report Writing), • Detection Engineering, • Threat Hunting and Threat Intelligence (MITRE ATT&CK), • Security Automation (SOAR) / Hyper automation It would help if you had experience with the following:, • Zero Trust Network Architecture (ZTNA), • Penetration Testing, • Malware Analysis (Static and Dynamic), • SIEM tools (Microsoft Sentinel, Splunk, ELK, Google Chronicle / SecOps SIEM), • Vulnerability Management (Qualys, Nessus, Nexpose), • Intrusion Detection/Prevention Systems (IDS/IPS) (Suricata, Snort, Bro, Cisco, Palo Alto), • Web Proxies (Bluecoat, Zscaler, Squid, Cisco/OpenDNS Umbrella), • Networking & Firewalls (CloudFlare, GCP VPC/Firewalls, Azure Conditional access, GCP Load Balancers, Palo Alto, etc), • Programming/Scripting (Python, Bash, PowerShell or other languages) What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Cyber & Security Internship programme? The Chief Security Office is all about keeping the bank, its clients, customers and colleagues safe. We're here to protect the organisation from both external and internal threats, and every day presents new challenges. This is an exciting place to be: hackers constantly attempt to find new ways to threaten our security, and we never rest in learning new ways to prevent them. And those threats don't just come from viruses and fraudsters. Our work also touches on issues such as terrorism, world events, and the impact of economic turbulence. As the world around us changes, we have to be prepared and ready to respond. All of which will make your work with us endlessly interesting and deeply significant. The Cyber & Security teams within our Chief Security Office range from Cyber & Physical Security to Resilience, Crisis Management, Security Operations and Intelligence and more. Everyone is focused on defending the bank. That might mean playing a proactive role, such as researching potential threats from hackers. Or it might mean a reactive role, such as responding to incidents that might challenge our security. Whatever your focus, you'll partner with teams across the bank to minimise disruption and make sure that any affected services can recover quickly. We're one of the strongest banks for Cyber Security, and this is your opportunity to learn from the best. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a keen interest - or hands-on experience - in Cybersecurity or a technology-related field. Whether you're passionate about protecting systems or exploring the latest in tech innovation, you're excited to be part of a space where digital resilience meets cutting-edge thinking. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the Chief Security Office, providing insights and expertise that help support the vision and mission of the business area. Accountabilities • Collaboration with experts across teams to help reduce risk, protect our customer and clients, and provide a world class service for our business., • Identification of opportunities for us to improve and maximise agility and develop an agile and intelligence led approach to security delivery., • Collaboration with cross-functional teams to support business projects and initiatives., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Operations Internship programme? At Barclays, every moment is a chance to make a difference. Whether it's helping a couple secure their first mortgage, enabling a family holiday through a credit card, or supporting a university's transformation with new accommodation and sports facilities - our work touches lives in real time, every day. Behind this constant flow of activity across investment, corporate, and retail banking is a powerhouse: our Operations team. They ensure payments are processed, credit card systems run smoothly, and trades and transactions - from equities to debt financing - are executed with precision and speed. In short, they're the heartbeat of the bank. As part of this programme, you'll become a vital part of that rhythm. You'll build a strong foundation in Operations, contribute to strategic initiatives, and help us deliver exceptional service - the right way, every time. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring a customer-first mindset and a natural curiosity for what's next. You're quick to adapt, eager to explore new technologies, and always on the lookout for smarter ways to work. Tech-savvy and insight-driven, you know how to turn complex data into clear, compelling stories - and you're just as comfortable sharing those insights with stakeholders across the business. If you're someone who challenges the status quo and thrives on innovation, you'll fit right in. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the operations business division providing insights and expertise that help more senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Performance of KYC tasks while following standard procedures related to Client Due Diligence and AML policies., • Monitoring of real time transaction flow, trade updates and exception queues to ensure timely and accurate trade representation across systems., • Address incident, problem and change management issues to improve services across the bank., • Provision of support to continuous improvement of the operational process and the development of best practices; coming up with ways to improve systems and processes., • Provision of support for cleared derivatives, performing perform daily reconciliation of related fees undertake a range of complex customer and product related processing activities., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Human Resources Internship programme? Barclays is a people-focused organisation, and Human Resources (HR) is the team that makes sure all our 100,000 employees have the opportunity to grow, develop and get the most from their careers. As a global function within the bank, HR is dedicated to making Barclays a great place to work by placing colleague experience at the heart of everything we do. As part of HR, you'll be at the heart of our business success. Whether you're recruiting top talent, promoting an inclusive culture or making sure our rewards are fair, imaginative and motivating, your work will have a real impact. You might use data on our workforce and business to make informed decisions about HR products and services, or design and implement policies to support our colleagues. You could be driving the key milestones of the employee journey, such as performance management and promotions. Throughout, you'll have opportunities to learn from experts, work across geographic and divisional boundaries, and contribute to policies that influence the financial services industry as a whole. To be considered for this opportunity, you must be in your penultimate or final year of university. Ideally, you'll also bring strong problem-solving skills and a genuine passion for building relationships-qualities that help you thrive in dynamic, team-driven environments. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities • Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources., • Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for human resources., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise., • Thorough understanding of the underlying principles and concepts within the area of expertise., • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Graduate Programme Overview If you're a recent graduate or soon-to-be graduate join us and unlock a world of carefully curated experiences, knowledge and connections to shape your career. Along the way, you can expect all the training and support you need to make your mark on the world. To put it simply, we'll empower you to help determine how we do things and where we go next. Our graduates are a vital part of our success and we welcome applications from people from all walks of life. Whoever you are and wherever you want to join us, if you're curious, creative and ambitious, this is a world in which you can truly belong. Why the Sales, Trading and Structuring Graduate Programme? Barclays makes markets in nearly all major asset classes, providing sophisticated, timely solutions to our clients. Our Sales & Trading team works in a fast-paced, dynamic and exciting environment, quickly processing information and anticipating market trends to help clients make their next move. Over your time as an analyst, you'll develop a solid understanding of the global markets while building your communication, quantitative and analytical skills. After intensive initial training, you will start your career as a salesperson or a trader on a specific desk in one of our business areas, including: Client Capital Management, Client Strategy, Commodities, Credit, eFICC Trading, Equities, Equity Financing, Foreign Exchange, Municipals, Rates, Structuring and Securitised Products. As a Sales analyst, you'll start by supporting your colleagues before taking on your own set of clients. You may: • Analyse and develop solutions to clients' needs, • Monitor markets and formulate trade ideas, • Perform various analysis on fundamental and technical data, • Attend client meetings or calls with traders, salespeople and research colleagues As a Trading analyst, you may: • Monitor markets and generate trade ideas, • Participate in pricing products, • Help out with daily tasks such as trade reporting or P&L analysis, • Assist with managing risk of the team's trading books 1-2 year targeted, fast-track programme focused on developing specialist technical expertise. Markets at Barclays Markets is the financial barometer of world events at Barclays. So every day is different and it's a challenging, fascinating place to build a career. We help institutional investors to identify market opportunities, manage risk and generate returns for their portfolios. Our teams provide market insights, execution services and tailored risk management and financing solutions to our clients; we help them protect their capital and make the most of their assets. As one of the largest investment banks in the world, we offer a full range of products and services across every type of investment market. Who we're looking for To be considered for this programme, you must be motivated and curious with a degree or expected degree in any area. Ideally, you will have an interest in business and finance, a good work ethic and be keen to learn and develop a technical skill set. This role is regulated by the FCA. Barclays will accept applications from candidates who require visa sponsorship to work in the UK. Working in London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. And if you're technically minded, you'll get more from your tech career by collaborating with other brilliant minds on game-changing innovations that are redefining the future of finance. Purpose of the role To participate in the day-to-day activities of the markets division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities. Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for the global markets division., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programmes to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for the global markets division., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions., • Management of the development and implementation of financial models and strategies that support in decision making in the global markets division., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedures appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Security Operations Analyst who expects more from their career. It's a chance to extend and improve dunnhumby's InfoSec Team. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. You maintain a strong understanding of Tools, Tactics and Procedures (TTP's) used in advanced threats, continuous monitoring, incident response, know how to detect and monitor for these threats, as well as how to mitigate them. We want to find the best candidates for the role, so the following list should be viewed as a list of desired experience for the role, but not all are mandatory. You will have strong understanding of as many of the following areas as possible, and be able to demonstrate it: • Security Detection and Monitoring, • Incident Response, • Detection Engineering, • Malware Analysis (Static and Dynamic), • Threat Hunting and Threat Intelligence (MITRE ATT&CK), • Cloud Security, • Penetration Testing, • SIEM tools (Microsoft Sentinel, Splunk, ELK, Siemplify), • Vulnerability Management (Qualys, Nessus, Nexpose), • Anti-Malware / EDR Software (Carbon Black, Microsoft Defender ATP, FireEye, CrowdStrike), • Intrusion Detection/Prevention Systems (IDS/IPS) (Suricata, Snort, Bro, Cisco, Palo Alto), • Web Proxies (Bluecoat, Zscaler, Squid, Cisco/OpenDNS Umbrella), • Networking & Firewalls (Cisco, Palo Alto, Checkpoint), • Programming (Python, or other languages) What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Compliance Internship programme? As one of the world's largest and most respected full-service banks, Barclays has a huge responsibility, to millions of people, to do the right thing. That's why the work we do in Compliance really matters. A broad-ranging, multi-disciplinary function, Compliance oversees the way Barclays does business. This means satisfying the ever-evolving demands of the banking regulators, as well as maintaining our own standards and codes of conduct and protecting our reputation in the world. Compliance is essential to every business, every function, every team and every location. That gives us a broad understanding of the global business: we see the big picture, and we touch on every facet of the bank's operations. This is your chance to be part of a positive, proactive team doing fascinating, challenging and rewarding work of great importance - and huge variety. Compliance people research and investigate. We gather, study and analyse complex data from a wide range of sources. We follow leads, identify risks, evaluate threats and predict trends that will define the future. We're involved in surveillance and control, product design and implementation. We are trusted, influential advisers in every area of our global business - simply put, without Compliance, Barclays could not operate. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also have a genuine passion for Compliance and an enthusiastic mindset will empower you to thrive and make an impact-regardless of your role. Combine that with a customer-first attitude, adaptability, and a hunger to learn new technologies, and you'll be well-positioned to drive meaningful results. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To gain experience of risk management skills, knowledge, and capabilities to deliver a broad range of compliance services to businesses and functions. Accountabilities • Guiding the business' adherence to the Compliance risk management framework., • Advisory services to colleagues about regulation related to specific products and services., • Utilisation of data and analytics to proactively monitor and influence the business Compliance risk landscape., • Development of Compliance risk insight and understanding, including Laws, Rules and Regulations, Financial Crime and Conduct., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

Explore the world of Barclays as a Summer Intern Spend 10 weeks diving into real projects, gaining hands-on experience, and shaping your future. You'll receive full support, take on meaningful responsibilities, and build lasting connections-all while discovering what makes our culture unique. If you're in your penultimate year and ready to grow, learn, and make an impact, this is your opportunity to belong and thrive. Why the Retail Banking Internship programme? Retail Banking at Barclays delivers tailored financial experiences across savings, investments, mortgages, credit cards, insurance, and digital banking. We support customers through key life moments with Specialist Customer Care-offering expert help with fraud, bereavement, and complex financial needs. We also empower over a million small and medium businesses through Business Banking, providing more than just funding-offering tools, guidance, and lasting partnerships. Our focus is on deeply understanding customer needs to design seamless, connected journeys. With teams spanning customer care, product development, and technology, we're shaping the future of banking by delivering outstanding service, innovative solutions, and meaningful financial support. At Barclays, you'll be empowered to grow, connect, and make an impact. Our supportive culture helps you build strong relationships with peers and leaders while gaining real-world experience. You'll take part in tailored training, connect with mentors, expand your network, receive valuable feedback, and give back through volunteering. Make your mark-and this could be the start of an exceptional career. To be considered for this opportunity, you must be in your penultimate or final year of university. You'll also bring enthusiasm, drive, and a sharp eye for spotting opportunities and solving problems-an ambitious, solutions-focused mindset that puts clients first. The location for this role is indicated in the job title, and you will be based at that location. If you are successful in receiving a return offer to our graduate programme, your location will be the same as it was during your internship. Applicants for this position will need the legal right to work in the UK on a full time basis from June 2026 to August 2026. This is not a role which we can offer sponsorship for at this time. If you secure a place on our Internship Programme, and this subsequently leads to you receiving an offer for our Graduate Programme, the 2027 Graduate Programme is not one which we can offer sponsorship for at this time. Accordingly, to participate in the Graduate Programme, you would require having the legal right to work full time for the duration of that Programme (i.e. August 2027 to August 2029). Working In London If you love the buzz of city life, our global HQ is the place to be. Our London hub is in Canary Wharf, at the heart of London's financial district. Here, you won't just be perfectly placed to explore the nation's capital; you'll be in a place where you can explore all the many functions and opportunities of a global financial giant. It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law. Purpose of the role To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities Accountabilities • Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking., • Collaboration with cross-functional teams to support business initiatives., • Participation in training and development programs to enhance skills and knowledge., • Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking., • Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints., • Management of the development and implementation of financial models and strategies that support in decision making for retail banking., • To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement., • Requires in-depth technical knowledge and experience in their assigned area of expertise, • Thorough understanding of the underlying principles and concepts within the area of expertise, • They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate., • Will have an impact on the work of related teams within the area., • Partner with other functions and business areas., • Takes responsibility for end results of a team's operational processing and activities., • Escalate breaches of policies / procedure appropriately., • Take responsibility for embedding new policies/ procedures adopted due to risk mitigation., • Advise and influence decision making within own area of expertise., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your workand areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function., • Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Make evaluative judgements based on the analysis of factual information, paying attention to detail., • Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents., • Guide and persuade team members and communicate complex / sensitive information.

About the Role As a Wealth Manager, you will be responsible for helping individuals and families manage their financial assets and investments. Your primary goal is to grow and preserve wealth for your clients while considering their financial goals, risk tolerance, and overall financial situation. Responsibilities • Build and maintain strong relationships with clients to understand their financial goals, needs, and preferences., • Responsible for revenue and asset targets as assigned from time to time and cross selling of Banking products., • Maintain high level of knowledge of global markets, assets, and the latest trends in the investment world., • Assess, prepare, and present credit applications whenever required., • Successfully onboard new clients while maintaining and deepening relationships with existing clients., • Compliance with Bank’s policies, FCA and anti-money laundering regulations, CASS, Consumer Duty & MiFiD II regulations., • Maintain accurate and up-to-date records of client interactions and transactions., • Review clients’ portfolios, regularly, to ensure they are on track., • Client-Centric Approach: Cultivate and maintain strong client relationships based on trust, integrity, and a commitment to meeting clients' financial goals while adhering to Consumer Duty principles., • Transparent Communication and disclosure - ensure that clients fully understand the costs associated with various products and services., • Continuous Regulatory Compliance - Stay abreast of industry regulations and updates related to Consumer Duty. Implement and uphold ethical and regulatory standards. Qualifications • A bachelor's degree in finance, business, economics, or a related field is often required., • Advanced degrees (e.g., MBA or CFA)., • Relevant certifications, such as Chartered Institute for Securities & Investment (CISI), Chartered Financial Analyst (CFA). Required Skills • Relevant experience in the investment sector with deep understanding of investment markets., • The ability to analyse financial data, market trends, and investment options., • Strong interpersonal and communication skills are essential for building and maintaining client relationships., • Ability to network and establish relationships with clients / customer service skills., • Negotiation and influencing skills., • Collaboration / ability to work in a team., • A good level of numeracy and IT skills including knowledge of trading systems., • Discretion, client confidentiality, ethical and professional approach to work. Equal Opportunity Statement • We are committed to diversity and inclusivity.

Location Bristol, London, Manchester Business Line Technology & Transformation Position summary Connect to your Industry Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We’re growing our teams across all of Technology and Transformation. If you are cleared to DV level, and want to grow your career in this sector, we are very keen to hear from you. Connect to your opportunity We’re looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. You will work with outstanding digital talent across disciplines to innovate and create great solutions for our Defence and Security Clients. You will provide our clients with the advice and delivery support that they need in their complex programmes. Whether it is structuring, assuring, manging, delivering or setting up solutions we need the very best people to join us and strengthen our team even further. Your role will include: • Collaborate with clients and stakeholders to capture and document business requirements to ensure a clear understanding of their needs and objectives., • Conduct detailed analysis of business processes, systems and data to identify opportunities for improvement and optimisation., • Facilitate workshops and interviews to gather requirements, user stories and use cases., • Analyse and document business processes, workflows and system interactions to ensure alignment with business goals., • Translate business requirements into functional specifications and user stories to ensure clarity and feasibility for development teams., • Perform data analysis to identify trends, patterns and insights which can drive business decision-making and process improvements., • Define and implement product centric operating models, enabling products to be delivered more efficiently and effectively., • Manage product ownership practices and processes, ensuring products developed meet the customer requirements., • Conduct impact assessments and feasibility studies to evaluate proposed solutions and identify potential risks and dependencies., • Collaborate with project managers to develop project plans, timelines and deliverables., • Support testing and quality assurance activities, ensuring that solutions meet the defined requirements., • Provide ongoing support and guidance to clients and stakeholders throughout the project lifecycle., • Stay up-to-date with industry trends, best practices and emerging technologies related to business analysis. Connect to your skills and professional experience All applicants must be UK security cleared to Developed Vetting level. We are specifically looking for candidates with both technical and business focused skills, who can articulate the outcomes and value of their work, and have working experience in some or all of the following: • Proven experience as a Business Analyst or in a similar role, with a strong track record of successfully delivering business requirements within a project delivery environment and an excellent understanding of how business analysis can deliver value to an organization., • Experience working on Transformation and/or complex delivery or equivalent projects., • Strong analytical and problem-solving skills, with the ability to translate complex business needs into actionable requirements., • Proficiency in business analysis techniques, such as process modelling & lean practices, use case development and requirements elicitation., • Experience with Agile delivery and knowledge of methodologies and tools, such as Scrum, Kanban, SAFe 5.0, LeSS., • Excellent communication and presentation skills, with the ability to effectively communicate., • Knowledge of how PowerBI, Tableau, QlikSense or other analytical tools., • Expertise in how to test against the requirements and ensure confidence in the outputs., • Experience of working within the Public Sector or equivalent., • Ability to understand, interpret, present and challenge technical and/or complex information to colleagues at all levels of an organization., • Experience with successfully managing scope in challenging environments., • Experience of developing & maintaining strong relationships with business stakeholders with the ability to challenge & influence where required., • Experience with Lean Portfolio Management and associated processes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us the company we are. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Defence and Security Our Defence and Security teams support clients to make the UK a safer place. From organisation change and project management to engaging with complex technology, we help the businesses and government organisations we work with to deliver the best services possible. Personal independence Regulation and controls are standard practice in our industry and our company is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues “What attracted me here were the endless opportunities and the collective experience of other like-minded individuals. Our clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology and Transformation Our hybrid working policy You’ll be based in London, Bristol or Manchester with hybrid working. At this company we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

• Join a market leading Digital Commerce agency as Senior Solutions Analyst., • Receive personal development budget, and clear progression opportunities., • Enjoy flexible/remote working, company bonus, and a collaborative culture. If you have strong experience as a Solutions Analyst, a passion for transforming clients' eCommerce architecture, and thrive in a fast paced, agile agency, then this could be for you! This is a full-time, permanent role offering a choice of office based/hybrid working from our Bristol HQ, or fully remote from anywhere in the UK. Please note applicants must be permanently based in the UK, with right to work in the UK. We are not offering sponsorship at this time. About Us At The Pixel we are dedicated to transforming digital commerce through exceptional experiences. With over 20 years of delivering award winning work, we provide innovative solutions leveraging the full power of the Adobe Experience Cloud to help businesses thrive. We're Gold status partners with Adobe, enjoying 20% growth year on year with a team that excels in innovation, collaboration, and long-term client success living by our mantra of who cares wins. The Opportunity As a Senior Solutions Analyst, you will play a pivotal role in transforming our clients' eCommerce architecture through your experience and understanding of the eCommerce landscape. Your work in discovery workshops, solution strategy and implementation will directly influence the strategic direction and technological framework of our clients’ eCommerce solutions, ensuring they are not only innovative but also aligned with their business goals. As a senior member of the team, you will support upskilling our solutions team, be a vocal advocate of Adobe products and keep up to date with the latest technologies and trends within eCommerce. This role demands an experienced professional with a robust technical background and a profound understanding of Adobe's suite of products, along with an unwavering commitment to enhancing customer experience and operational excellence. In return you'll enjoy a personal development budget to pursue work related qualifications of your choice, alongside access to the latest Adobe certifications. Additionally, you'll be enrolled on our company-wide bonus scheme, and every opportunity to thrive as an experienced member of our talented solutions team, in an agency that puts their people first. What You'll Need to Succeed • Strong experience as a Solutions Analyst or similar, ideally in agency environment., • 5+ years of experience within eCommerce., • Adobe Professional certified in at least one Adobe Experience Platform product, or certified within next 6 months., • Adobe Expert certified in at least one Adobe Experience Platform product, or certified within the next 12 months., • Experienced with GA4, with ability to read and understand data., • In depth understanding of Google Tag Manager, ability to configure and deploy changes., • A strategic thinker, with exceptional analytical and problem solving skills., • Ability to manage tasks simultaneously, working as a team and creating strong relationships with all stakeholders., • UK based, comfortable working remotely or hybrid from our Bristol office. Nice to have • Strong experience with Adobe Target and Adobe CDP, including implementation, management, and optimisation., • Exposure to agile project management methodologies., • Basic HTML, CSS and JavaScript knowledge. Why Join Us You'll be part of a market leading agency that provides access to the latest training, company wide bonuses and progression opportunities. You'll enjoy autonomous and flexible working within a collaborative culture, contributing to award winning work with impressive clients. What’s next? Apply to this role ASAP to be considered, or contact Aaron Drury our Talent Manager for more information. We are not working with recruitment agencies.

Our Vision P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it. Our primary purpose is to help clients increase the effectiveness of activities pertaining to scientific communication, medical education and product/service marketing. To this end, we want our information services to contribute to the goals we share with our clients, namely: to accelerate the advancement of medicine and help people enjoy better, longer lives. FirstWord belongs to the P\S\L Group and is a leading provider of news and market intelligence to the global pharmaceutical industry. Over 180,000 clients rely on FirstWord to stay well informed every business day. FirstWord is a progressive, fast‑growth company. It sets ambitious targets that it pursues vigorously. The entrepreneurial, opportunity‑focused, customer‑driven culture makes FirstWord a stimulating and enjoyable place in which high achievers develop and thrive. Career development potential, rewards and benefits reflect the quality of people who join the team. Purpose FirstWord Reports FirstWord reports deliver insight, analysis and the latest thinking on important trends and the most challenging issues that our pharmaceutical clients have to exploit and resolve today and in the future. Strong demand and performance, coupled with a rich pipeline of untapped opportunities, have created the need for FirstWord to find more talented individuals to drive home advantage and take its intelligence solutions to the next level. FirstWord Therapy Trends Therapy Trends reports deliver critical and unbiased intelligence derived from in‑depth interviews with the world’s foremost key opinion leaders on the current and future treatment landscapes in major disease areas. Research is focused on the major battlegrounds for market share and answers critical business questions about potential product positioning and competitiveness. Through continuous monitoring and frequent re‑engagement with stakeholders, the Therapy Trends analyst team delivers update bulletins with each report, ensuring insights remain current and relevant. Objective This is an exciting opportunity for an experienced pharmaceutical analyst to become part of a young team charged with taking the FirstWord Therapy Trends brand to the next level. The role of Senior Analyst is hugely significant to the development of Therapy Trends reports. Individuals who achieve success in this position will go on to lead core areas within the disease analysis franchise. This is a hands‑on role, where fast‑changing industry events will demand a rapid response from you. You will have the energy and drive to be first to report on the challenges and opportunities that our clients face on a day‑to‑day basis. What you will do • Own research projects end‑to‑end: identify and prioritise subjects that offer the best opportunities; conduct research, analysis, writing, compilation and release of reports and services; support the development and communication of core product and service value propositions., • Event‑driven analysis: produce timely, accurate analysis when major news or data breaks., • Meet demanding targets: hit research and publishing goals for timing, quality, value and cost., • Build expert networks: recruit, develop and manage a pool of world-renowned KOLs who are a source of original, critical market insights., • Qualitative KOL research: conduct semi‑structured interviews with leading medical KOLs to map current and future treatment algorithms and market segments., • Exploit information networks: use internal and external information and expert networks to develop unique, innovative, market‑leading intelligence services., • Collaborate across the group: work with group companies, business units, teams and colleagues to advance FirstWord Reports’ products and services., • Client feedback loops: establish mechanisms to capture and act on client feedback to refine topics, angles and formats and to drive continuous improvement., • Original thinking: bring fresh topics and perspectives that differentiate Therapy Trends and deliver market‑leading insight and value., • High standards: maintain meticulous attention to detail and pride in work., • Masters, PhD or First‑Class degree in life sciences preferred, and/or experience as an analyst of therapy‑area markets and their future potential., • Highly motivated with a strong desire to reach and exceed targets and a determination to drive performance ever higher., • An exceptional work ethic and a deep‑rooted interest in the pharmaceutical industry and its role in developing diagnoses and treatments of major medical conditions., • Meticulous attention to detail and pride in work., • Excellent written, verbal, numerical and analytical skills., • Qualitative and thematic methods: knowledge and experience of established and new qualitative research methodologies., • GenAI proficiency: using approved tools appropriately, for desk research, data extraction and analysis, thematic analysis, insight generation, outlines, drafting, summarisation and editing., • Proficient in Microsoft Office and Google Workspace., • Resourceful and self‑sufficient; ready to take the initiative; equally comfortable working alone or within a team., • Based in the UK or Western Europe.

Job Title: Business Analyst ( FHIR and HL7 standards within healthcare domain) Location: Remote, Occasional visits Duration: 6months+ 400GBP/Day Inside IR35 Job Description The customer has emphasized the need for expertise in FHIR and HL7 standards within the healthcare domain in addition to the specific requirements below. Key Responsibilities • Requirements Gathering & Analysis, • Ability to elicit, document, and analyse business and technical requirements from stakeholders., • System Integration Knowledge, • Understanding of APIs, middleware, data flows, and how systems communicate across platforms., • Data Mapping & Transformation, • Skill in identifying how data moves between systems and ensuring accurate mapping and formatting., • Process Modelling, • Creating visual models of workflows, data flows, and system interactions to clarify integration points., • Technical Documentation, • Writing clear specs for developers, including integration requirements, data schemas, and interface contracts., • Stakeholder Management, • Navigating between business users, developers, architects, and vendors to align expectations and priorities., • Agile & Scrum Methodologies, • Familiarity with iterative development, user stories, sprint planning, and backlog grooming., • Testing & Validation Support, • Assisting in integration testing, defining test cases, and validating data accuracy across systems., • Proficiency in Integration Tools, • Experience with MuleSoft. Priyanka Sharma Senior Delivery Consultant Office: 02033759240 Email:

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results. Our Purpose We partner with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters. The Role We’re looking for an experienced CRM Business Analyst to shape and deliver customer engagement solutions that truly make a difference. You’ll translate strategic goals into practical solutions capturing stakeholder needs, shaping clear requirements, and guiding the design process from initial discovery through to successful delivery. What You’ll Do • Lead workshops and discovery sessions to uncover business needs and pain points, • Translate stakeholder goals into functional requirements and user stories, • Collaborate with developers, consultants, and project teams to design scalable, user-centric D365 CE solutions, • Support testing, training, and change management to ensure successful adoption, • Champion continuous improvement and user experience throughout the project lifecycle What You’ll Bring • Proven experience as a Business Analyst in D365 CE or with other CRM solutions (Salesforce, Hubspot, Zoho, SugarCRM etc.), • Strong stakeholder engagement and communication skills, • Ability to document and translate business needs into technical requirements, • Understanding of business processes and CRM best practice, • Passion for purpose-driven work and making a real-world impact What We Offer • Competitive day rate (outside IR35), • Flexible working arrangements, • Opportunity to lead high-impact projects, • Collaborative and innovative team culture If you're looking for your next role and you like the sound of working on impactful projects, we would love to hear from you!

As a Senior Business Analyst, you are highly customer focused and responsible for building collaborative relationships. You will represent the needs and desires of the stakeholder community to one or more Agile delivery teams, being the first source of information about the problem domain for teams. Working with Scrum Masters, Business Analysts and Developers, you’ll lead Agile delivery teams in turning user feedback into actionable insights that drive the design and prioritisation of product improvements and will champion the work of the Agile delivery teams to the stakeholder community. Your role • Building highly collaborative internal and external stakeholder relationships, • Developing the product vision with stakeholders and representing their needs to one or more Agile delivery teams, • Prioritising and maintaining the Product Backlog, collaborating with Business Analysts and Developers to create and refine User Stories according to business value and technical risk and working with Agile delivery teams to design a prioritised Product Backlog and plan on how to deliver this, • Leading efforts to evaluate, select, and implement appropriate software and system solutions that support and enable delivery and identifying and leading process improvements for requirements gathering and documentation of those requirements, • Directing the development of user-driven prototypes to test potential new features with users to verify potential improvements and enabling your team to release frequent product improvements that deliver real value for users Your skills and experience • 7-8 years of product management and/or business analysis experience in digital services or business, • Knowledge of requirements capture methods and techniques, business systems and analysis, software development lifecycles and associated processes, • Proficient in the use of requirements capturing toolsets e.g. JIRA and Confluence, • Working with Agile approaches such as Scrum, • A track record of client facing consulting engagements or similar roles within industry, • Salesforce experience Your security clearance Baseline Personnel Security Standard (BPSS) To be successfully appointed to this role you will need to undergo ___ checks. There are no nationality or residency restrictions, although if you have resided outside of the UK within the last 3 years, further checks may be required.

Customer Services Analyst - 2nd Line This role can be hybrid and based in any UK IRIS Office (Heathrow Approach, Peterborough, Manchester or Leeds) The 2nd Line Customer Support Analyst sits within our dedicated customer support team at IRIS. The team works directly with our customers and represents IRIS by building key relationships, maintaining customer satisfaction and ensuring their loyalty by giving the best experience possible. As a Customer Support Analyst, you will be responsible for supporting customers throughout their journey with IRIS Financials applications, therefore will possess excellent customer service skills and be passionate about customer experience. The role always requires an outstanding level of support and a high standard of professionalism, as our customers are the backbone of the IRIS brand, and we wouldn’t be where we are without them! In this role, you'll play a crucial part in assisting our customers with intricate queries by conducting thorough investigations. You will handle escalated issues from our 1st line team and customers, and you may collaborate with other internal departments and external parties until the issues are completely resolved. Main responsibilities • Answer incoming cases from customers requiring support on our products if needed, • Investigate and resolve queries by using FAQ’s, knowledge base and own investigative skills, • Meet call/case quality standards as set out in departmental guidelines, • Achieve and exceed team and personal Net Promoter Score targets, • Achieving personal and departmental performance targets set out for 2nd Line Customer Support Analysts, • Complete all mandatory training (current data protection modules), • Promote the IRIS brand in a friendly and professional manner, • Escalate more complex queries to the 3rd Line Support team where appropriate, • Actively contribute to knowledge base content, • Build and demonstrate product knowledge to expected level, • Create support ticket in our CRM system recording all relevant information to aid investigation/resolution if needed, • Provide User Acceptance Testing for new product releases where required, • Resolve customer escalations effectively where possible, • Ability and desire to progress through competency framework Experience & Qualifications • AAT Level 3 certification or currently pursuing AAT Level 3 studies (Essential), • GCSE or equivalent in Maths and English at Grade C or above, • Proficiency in customer interaction, • Familiarity with Microsoft Office Suite., • Prior experience in a 1st or 2nd Line IT/software support role (desirable), • Capability in writing and running SQL scripts (desirable), • SQL Qualification (desirable), • Level 3 IT-related qualification (desirable). About IRIS As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations. IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence. Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance. IRIS is a company built on hiring the best people; our people are our greatest assets. They enable us to be the innovative, market-leading, and high-performing company that we are today. We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.

As a Product Manager within the Enterprise IT Products and Application team, you will play a pivotal role in driving the development, deployment, and operation of software products and applications. You will be responsible for overseeing the entire product lifecycle, from conception to delivery, ensuring alignment with business objectives and technological capabilities. Your expertise will be instrumental in fostering collaboration between cross-functional teams, guiding the product development process, and delivering high-quality solutions that meet customer needs and exceed expectations. The SAP Analyst will be expected to work on projects and BAU and contribute to the SAP Finance roadmap. Collaborating with stakeholders to understand business processes, challenges, and objectives, formulate the business case, document requirements, create specifications, and establish acceptance criteria. This involves conducting workshops, interviews, and analysis to gather comprehensive requirements. There will be a key focus on the Finance and Control (FICO) Solution design: Translating business requirements into SAP solutions. This includes configuring SAP modules, customizing functionalities, and designing processes that align with business goals while adhering to best practices. Support and Maintenance: implementing enhancements or updates to optimize system performance and usability for P2P (Procure to Pay), S2C (Sales to Cash), R2R (Record to Report) and H2R (Hire to Retire) modules. Typical duties include (but are not limited to): § Define and communicate the vision and strategic direction for assigned applications, ensuring alignment with organisational objectives and market needs. § Conduct thorough market research and analysis to identify opportunities, prioritise features, and develop a roadmap that guides the product development process. § Collaborate with stakeholders from various departments to refine strategies and make informed decisions that drive the product's success. § Schedule and facilitate regular product workshops with users and other relevant stakeholders to understand business priorities for application functionality enhancement. § Act as a liaison between product management, engineering, architecture, and operations teams, facilitating effective communication and collaboration. § Oversee the entire product development lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process. § Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications. § Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and engaged. § Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals. § Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation. § Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions. § Build and maintain an ever-green product backlog containing all required enhancements, changes, defects, research spikes and technical debt that require implementation by the corresponding DevOps delivery team. § Responsible for elaboration and refinement of user stories to produce the ‘Definition of Done’. § Ensure acceptance criteria and constraints are added to user stories where appropriate. § Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. • Act as a liaison between product management, engineering, architecture, and operations teams, facilitating effective communication and collaboration., • Oversee the entire product development lifecycle, from concept to release, working closely with engineering teams to define technical requirements, address implementation challenges, and maintain product integrity throughout the process., • Monitor project progress, track key metrics, and implement mitigation strategies to ensure timely delivery of high-quality products and applications., • Facilitate transparent communication channels with internal and external stakeholders to keep all parties informed and engaged., • Present product plans, status updates, and performance metrics to leadership and other relevant forums, ensuring alignment with strategic priorities and organisational goals., • Solicit and incorporate feedback from customers, partners, and end-users to validate assumptions and drive product innovation., • Foster a culture of collaboration where ideas flow freely and collective problem-solving leads to innovative solutions., • Build and maintain an ever-green product backlog containing all required enhancements, changes, defects, research spikes and technical debt that require implementation by the corresponding DevOps delivery team., • Responsible for elaboration and refinement of user stories to produce the ‘Definition of Done’., • Ensure acceptance criteria and constraints are added to user stories where appropriate., • Responsible for signing off deliverables once developed by DevOps delivery team ensuring they meet the Definition of Done. Knowledge • Is fully familiar with recognised industry bodies of knowledge both generic and specific, and knowledge of the business, suppliers and partners., • Demonstrates leadership in operational management., • Analyses requirements and advises on scope and options for continual operational improvement., • Assesses and evaluates risk., • Takes all requirements into account when making proposals., • Shares own knowledge and experience and encourages learning and growth., • Advises on available standards, methods, tools, applications and processes relevant to group specialism(s) and can make appropriate choices from alternatives., • Understands and evaluates the organisational impact of new technologies and digital services., • Creatively applies innovative thinking and design practices in identifying solutions that will deliver value for the benefit of the customer/stakeholder., • Clearly demonstrates impactful communication skills (oral, written and presentation) in both formal and informal settings, articulating complex ideas to broad audiences.

Collections Credit Risk Analyst | COLLECTIONS | CREDIT RISK ANALYST | Mostly Remote | £500/day (Inside IR35) | 6 Months Contract | SQL | Power BI | Our client is seeking a talented Collections Credit Risk Analyst to play a fundamental role in establishing a new credit risk function within a consumer collections team. You will work with large data sets to analyse customer behavioural data to identify emerging trends and patterns, focusing on customer potential to default on their payments. Your essential background will include experience working in collections, focusing on credit risk within a consumer function. Key Skills & Experience: • Previous experience working within Collections, • Strong knowledge of Credit Reference Agencies, • 2 years’ minimum of experience in Credit Risk, • Advanced talent with Databricks, Python, SQL, Power BI, • Expert-level skills in Microsoft Excel, • Proven ability to translate complex data sets into clear, actionable insights for senior leadership, • Excellent communication skills and senior stakeholder management Location: Multiple offices based within UK Hybrid: Mostly remote with some adhoc office visits Contract: 6 moths initial contract Rate: £500/day Inside IR35 via umbrella Sound interesting? Submit your application now!

Senior Marketing Analyst London - Hybrid Up to £90,000 + Benefits The Company A truly unique opportunity to join a mission-led global organisation combining conservation and luxury travel. This company is transforming how travellers engage with nature - while safeguarding biodiversity and empowering local communities. Analytics sits at the heart of this ongoing transformation. The Role As a Senior Marketing Analyst, you’ll be the go-to expert for building and scaling the marketing analytics function from scratch. Sitting within the London team, you’ll work with senior stakeholders to define KPIs, develop dashboards, and turn complex data into actionable insights that drive growth across channels (paid & organic search, social, email). You’ll own the analytics roadmap – from data engineering and pipeline management to advanced analytics like media mix modelling and lead scoring improvements. This is your chance to have a direct, visible impact on the company’s commercial performance and conservation mission. What You’ll Be Doing: • Designing and building a new reporting infrastructure across digital marketing channels, • Defining and tracking KPIs aligned with business goals, • Collaborating with marketing, sales, and finance to ensure clean, accurate data, • Producing deep-dive analyses on campaign performance and customer acquisition costs, • Automating dashboards using Tableau (or similar tools) and BigQuery, • Driving forward data science initiatives such as media mix modelling, lead scoring, and session scoring Your Skills & Experience • 6+ years’ experience in data analysis within a digital marketing or eCommerce environment, • Track record of building analytics and reporting frameworks from scratch, • Proficiency in Tableau (or Metabase, Power BI, Looker, Google Data Studio), • Strong knowledge of SQL and Python (cloud functions / ML projects), • Excellent stakeholder skills - able to communicate insights to technical & non-technical audiences, • Familiarity with attribution modelling, AB testing, and pipeline management in BigQuery / AWS What’s On Offer • Up to £90,000 base salary + benefits, • The chance to build and shape an analytics function at a mission-led, high-growth business, • Exposure to cutting-edge projects across data engineering, BI, and data science

Happiest Minds, the Mindful IT Company, applies agile methodologies to enable digital transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights. We leverage a spectrum of disruptive technologies such as: Big Data Analytics, AI & Cognitive Computing, Internet of Things, Cloud, Security, SDN-NFV, RPA, Blockchain, etc. Positioned as Born Digital . Born Agile , our capabilities spans across product engineering, digital business solutions, infrastructure management and security services. We deliver these services across industry sectors such as retail, consumer packaged goods, edutech, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality. Headquartered in Bangalore, India; Happiest Minds has operations in USA, UK, The Netherlands, Australia and Middle East. Brief Description We are seeking a Tenured Sales Hunter to lead UK/Europe Region and drive sales of software solutions, consulting and IT services within our Infrastructure & security division. The ideal candidate will possess extensive experience in New Business Development from lead generation to closing deals and have a robust network within the industry. The role is expected to lead from the front & contribute to increasing the sales. The person must independently generate leads and convert to deals to yield new logos for IMSS UK/Europe Market facing role • Meet annual sales target as per the Europe Revenue Plan by crafting a GTM that meets the overall revenue goals., • Identify Must Have Account (MHA) lists for Infra and security services and develop a plan to acquire those logos in discussion with delivery and practice heads., • Ensure a cross-geo coordinated pursuit for Global Accounts to increase probability of closing these logos in Europe., • Meet and build relationships with customer CXOs to increase the probability of winning., • Work closely with Alliance Head to invest in and leverage our partners to create a Win-Win strategy and contribute to new logo acquisition efforts. This would include working with some of the PE channel partners as well., • Work with Marketing team to build a Pull strategy leveraging various channels including website, social media and analysts., • Engage with the Analyst and Advisory firms from a field relationship perspective., • Team management to ensure that the team gives the best performance. Ensure the total geo sales target is achieved Responsibilities: • Head the UK/Europe region for Infrastructure and Security., • Track record of consistently achieving Infra and security revenue goals and acquiring new logos., • Ability to influence and position services offerings in alignment with market requirements., • Experience with entire sales cycle including building and executing GTM strategies., • Working with different functions in a collaborative way to ensure goals are met., • Building and inspiring a high performing team that consistently achieves., • Ability to win the confidence of customer executive leadership to build long term relationships., • End-to-End Sales: Manage the entire sales process, including prospecting, qualifying, proposing, negotiating, and closing opportunities., • Relationship Building: Cultivate credible, long-term relationships with prospects and customers to encourage repeat business., • Revenue Generation: Achieve and exceed assigned quarterly sales revenue targets (recognized and collected)., • Opportunity Management: Maintain comprehensive, accurate, and timely records of contact and opportunity information., • Account Development: Identify and develop new accounts while expanding business within existing accounts., • Industry Representation: Attend and represent the company at various business and industry meetings, conferences and trade shows., • Channel Strategy: Implement a comprehensive channel and partner strategy with multipoint lead generation to maximize outreach., • Network Utilization: Leverage existing networks and alliances to uncover additional sales opportunities., • Customer Alignment: Set customer expectations consistent with Happiest Minds’ service offerings and delivery capabilities.

Senior Data Insurance Analyst Location: Hybrid (London-based with flexible working) Salary: £85K -£100K – this is dependent on skills and experience TAs a Senior Data Insurance Analyst, you’ll work with cross-functional teams—underwriting, claims, finance, and product—to analyse large datasets, spot trends, and provide recommendations that influence key decisions. You’ll design data models, perform predictive and trend analyses, and ensure data quality across multiple sources. Acting as a trusted adviser, you’ll guide senior stakeholders, mentor junior analysts, and help shape innovative solutions that enhance underwriting accuracy, claims efficiency, and customer experience. Key Responsibilities • Translate business requirements into scalable data solutions with SMEs and senior data engineers., • Source, analyse, and validate enterprise data for reporting, analytics, and applications., • Define transformation and normalisation logic for source, medallion, and model layers., • Partner with data engineers to design and optimise data models for analytics and business consumption., • Support backlog prioritisation in collaboration with Product Owner and Lead Data Engineer., • Apply experience with Lloyd’s Syndicate speciality insurance data and Azure Databricks to accelerate migrations and analytics. What You’ll Bring • Strong analytical expertise and experience working with insurance datasets., • Hands-on knowledge of Azure Databricks and modern data platforms., • Experience with Lloyd’s Syndicate speciality insurance data is highly desirable., • Excellent communication skills and a collaborative mindset. If you’re passionate about transforming data into strategic insights and want to make a tangible impact in the insurance sector, this role is perfect for you.

Ecommerce Operations Analyst / Ecommerce Financial Analyst / Ecommerce Ops Analyst (Other relevant titles: Suppy Chain Analyst / Logistics Analyst / Ecommerce Operations Analyst / Fulfillment Analyst / Operations Analyst/ Inventory Analyst) Our client is a global well-known fashion brand: -Brand with 100 + years history; -Over 3000 stores and 15,000 + staff across 100 countries; -Expanding globally with turn over of $7 billions They are looking for an e-commerce ops analyst to join their team and ensure accurate financial reporting and insightful analysis to support the business: -Analyse eComm operational flows, performance and manage financial processes related to S&OP and operation -Monitor and optimise distribution and supply chain operations -Track key performance indicators (KPIs) such as delivery times, customer experience and order accuracy -Identify and recommend improvements in processes -Budget planning, PO management, overall cost control and reporting, develop cost models for distribution strategies -Forecasting and reporting within ecommerce Requirement and Experience: • Experience in finance, distribution, logistics, supply chain or ecommerce, • Strong analytical and problem-solving skill. Advanced Excel with experience in SQL, Python (a plus) and Looker (a plus), • ERP systems such as SAP or Oracle is a plus, • Knowledge of supply chain and distribution processes, including freight, warehousing, and inventory management • Experience with financial modelling and cost analysis tools is a plus Initially 6 months full time contract and very likely to extend afterwards. Inside IR35 contract and we are open to discuss on the daily rate depending on experience. Hybrid working near London or Northampton area.

Customer Communications Testing Analyst The Role We are seeking a detail driven and customer focused Customer Communications Testing Analyst to join our team. You will be responsible for testing and validating customer communications across multiple channels, ensuring messages are clear, accurate, compliant and aligned with our brand values. This is a fantastic opportunity for someone from a CX or UX background who has hands on experience in testing and supporting change activity, with a passion for making a positive impact on how we connect with our customers. Key Responsibilities • Test and review customer communications including letters, emails, SMS and portal messages to ensure clarity, accuracy and compliance, • Work closely with Customer Experience, Operations, Compliance and IT teams to support change initiatives and deliver improvements, • Act as the voice of the customer, ensuring tone, style and content align with our values, • Identify and escalate risks, inconsistencies or errors, working with stakeholders to resolve them, • Keep accurate records of testing outcomes and contribute to the continuous improvement of testing processes About You We are looking for someone who has: • A strong customer experience background with proven experience in testing and change delivery, • Ideally experience within the insurance industry, although we are also open to candidates from other regulated industries with transferable skills, • Excellent attention to detail with strong written and verbal communication skills, • A customer first mindset with the ability to evaluate communications through the eyes of the customer, • Strong organisational skills with the ability to manage multiple tasks and deadlines, • Confidence working independently and collaboratively with cross functional teams What We Offer • Competitive salary and excellent benefits package, • Hybrid working model with travel to your closest office as needed, • Opportunities for professional development and career progression, • A supportive and inclusive workplace culture where your voice matters

We’re looking for a Service Desk Analyst to join our Not for Profit team. At Wanstor, our Service Desk Analysts are the heartbeat of our customer experience — the first voice, the first solution, and the first impression. From our award-winning managed services to our robust data and development