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Senior CRM Executive £30,000 - £35,000 Hybrid - Lancashire (3x days per week) This is a great opportunity for a CRM specialist ready to step up and take real ownership. You will shape lifecycle strategy, build automated journeys from scratch, and influence how this established retail brand connects with millions of customers across email, SMS, and direct mail. The Company They are a long-standing retail business with a strong national presence and a highly successful digital offering. Customer experience sits at the heart of their strategy, and CRM is a key driver of growth. Their team is small, collaborative, and focused on delivering high-quality, insight-led customer communications. With strong recent performance and continued investment, the business offers a stable and supportive environment to progress your CRM career. The Role As Senior CRM Coordinator, you will play a pivotal role in both strategy and execution. You will • Lead CRM planning across email, SMS, and direct mail, • Develop lifecycle and automated journeys, owning campaigns from concept to delivery, • Manage day-to-day campaign operations across all CRM channels, • Analyse performance data and provide actionable recommendations, • Ensure smooth BAU activity while prioritising your workload effectively, • Support broader team initiatives and contribute to an evolving CRM roadmap Your Skills and Experience You will bring • Strong commercial experience in CRM or digital marketing environments, • Confident end-to-end campaign development skills, • Direct mail campaign experience, • Proficiency in Excel and comfortable interpreting customer and campaign data, • The ability to analyse performance and translate insights into actionable improvements, • A proactive mindset and comfort with owning and prioritising tasks What They Offer • Competitive salary -£30,000 - £35,000, • Hybrid working and a supportive team culture, • Opportunities to deepen your CRM strategy and automation expertise, • Clear progression pathways within a growing and well-established organisation How to Apply If this sounds like the next step you are looking for, send your CV to or apply below and I will be in touch.

Customer Data & Insight Manager Salary: Up to £45,000 Location: Blackpool (hybrid – 3 days onsite) A UK-based retail organisation is seeking a Customer Data & Insight Manager to support customer analytics, insight delivery, and CRM decision-making across the business. This is a hands-on analytics role focused on customer data rather than a people-management position. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Key Responsibilities • Analyse and report on customer data to support CRM and marketing strategy, • Build and maintain dashboards and reports using Power BI, • Use SQL to query and explore customer databases, • Support segmentation, targeting, and campaign insight, • Improve data quality through cleansing and de-duplication, • Ensure GDPR and customer data compliance, • Contribute to customer data transformation initiatives, including building a single customer view Experience Required • Hands-on experience in data analysis or customer insight roles, • Strong SQL skills and experience working with customer databases, • Power BI and Excel experience, • Exposure to CRM platforms such as Bloomreach, Salesforce, or similar, • Comfortable working with incomplete or evolving data environments, • Minimum 2+ years’ experience in a data-driven role (around 5 years ideal, but flexible) Apply via the link or contact Lauren McAlister at Harnham for more info.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Digital Product Manager - Ecommerce Flexible UK locations with FlexFirst hybrid working Overview You'll shape and optimise world‑class digital experiences across British Gas ecommerce products. Your focus will be on driving commercial performance while improving the end‑to‑end customer journey, working closely with digital, commercial and marketing teams to increase conversion and customer satisfaction. About the role You'll own the ecommerce performance for your product area, using data and customer insight to continuously improve digital journeys and content. You'll set clear goals and roadmaps, test and learn at pace, and balance customer needs with commercial outcomes. Key responsibilities include: * Owning ecommerce performance, with a focus on acquisition, retention and seamless digital journeys * Defining and delivering product goals including conversion, average order value, NPV and NPS * Using data, insight and user feedback to identify opportunities and prioritise improvements * Leading a test‑and‑learn approach using qualitative and quantitative methods (A/B testing, MVTs, user research) * Setting and communicating clear roadmaps and OKRs aligned to business and customer needs * Monitoring market trends, competitors and partnership opportunities * Working collaboratively with commercial, legal, regulatory and support teams to deliver compliant, scalable launches * Supporting and developing cross‑functional delivery teams and ways of working What we're looking for Essential * Experience as a Digital Product Manager within ecommerce or digital environments, working in agile teams * Strong understanding of digital customer journeys and conversion rate optimisation * Confident working cross‑functionally with product, design and technology teams * Experience using customer research, testing and experimentation to inform decisions * A data‑driven mindset with strong prioritisation and problem‑solving skills * Clear, confident stakeholder communication, able to simplify complex topics * Solid understanding of SEO and digital marketing channels (PPC, display, social, VOD) Desirable * Experience with Salesforce, Adobe Analytics/Target and Content Square

At Places Leisure, we hire people, not just numbers.Ifyou'reinterested in one of our roles, we encourage you to apply, you could be exactly who we're looking for.Whileexperience matters,we'remost interested in individuals who live our People Promises: those who do the right thing, are enthusiastic a

Act as the senior escalation point for the Customer Operations Service Desk, Customer Operations Specialists, and clients. Insight started in a garage in 1988 and it is through harnessing our three core values that two brothers, Eric and Tim Crown, steered Insight to the Fortune 500 company it is to

Proven experience in a customer insight or analytical role, ideally within the. You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Deliver actionable insights to marketing, CRM, and product tea

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. Manage customer service platform, provide Level 1 support, and monitor customer service tickets and data. A brand-new position has become

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. Senior Customer Analyst – Loyalty, Retentio

Our client is a disruptor in the online beauty space – a hugely recognised and innovative brand! Due to their continued growth and success, they are now looking for an experienced Customer Insight Analyst to join their London team. Engage in analysis regarding customer segmentation.

This is an opportunity to join a flagship Customer Insight program with a leading telecoms provider, helping shape how millions of customers experience broadband and home products. The organisation is investing heavily in customer insight, marketing decisioning, and personalisation to deepen engagem

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

Customer Service & Sales Advisor — Permanent — Location: Newcastle-under-Lyme — Salary: £25,400 per annum. Manage customer enquiries by phone and email, ensuring a positive and professional response. Previous experience in retail, customer service, or operations is desirable.

The ideal candidate will have a strong background in customer analytics, a customer-focused mindset, and the ability to build relationships across teams. A financial services organization in England is seeking a Customer Outcomes Analyst to drive improvements and ensure compliance within a regulated

A customer service solutions provider in the United Kingdom is hiring a Customer Service & Sales Advisor for a permanent position based in Newcastle-under-Lyme. You will manage customer enquiries, process orders using Salesforce and Sage, and ensure a high-quality service. Ideal candidates should ha

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

Due to ongoing success, they are looking to bring in a Customer Marketing Insight Executive to support category growth and customer strategy. Customer Marketing Insight Executive. Excellent opportunity for a Customer Marketing Insight Executive to join a well-established and successful manufacturing

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

Insight Products & Data Foundations. Ability to identify and evaluate new partnerships, customer propositions, and commercially viable price points. Demonstrate awareness of Consumer Duty and its implications for customer outcomes and regulatory standards.

A leading organisation in their manufacturing space are currently seeking a Customer Support Manager to join their team to manage the overall customer operations and sales progression processes including managing the team. Managing the customer service and sales progression teams. Work closely with

The Customer Insight & CX Analyst acts as a bridge between customer data and business decision-making, ensuring that customer needs and preferences are at the forefront of business strategies. The Customer Insight & CX Analyst gathers and interprets data on customer satisfaction for their business.

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data-led insights, storytelling, and experimentation. Owning customer analytics projects such as segm

Become a Local Delivery Driver with Evri: Join One of the UK’s Biggest Courier Networks.Download the Evri Courier Community App on the App Store or Google Play for a quicker, easier application process or click the apply now button to start your application.Looking for a fresh start

Maintain a professional demeanour and uphold the club's reputation for excellent customer service. Have strong interpersonal and communications skills and a customer focused attitude. A genuine passion for health, wellness and customer service.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 40-week sessional post i.To assist in the provision of a high quality cleaning service within Council buildings.Please download the Job Outline/Person S

Conduct comprehensive data analysis-including data gathering, cleansing, validation, and quality control-to uncover trends and insights that support informed decision-making.

Are you passionate about delivering high quality, respectful, and person centred care and support to individuals in Billingham, County Durham? Creative Support are looking for an enthusiastic, motivated and experienced individual to join us as a Senior Support Worker and lead a passionate and frien

Children's Support Worker Job Type: Temporary / Ongoing Opportunities Pay Rate: From GBP15.We are seeking skilled & flexible support workers in the South of England.We are a key supplier to local authorities in and around London delivering high quality care through our team of dedicated and pass

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs.This opportunity is perfect for someone who is interested in an exciting c

Children's Support Worker Job Type: Temporary / Ongoing Opportunities Pay Rate: From GBP15.We are seeking skilled & flexible support workers in the South of England.We are a key supplier to local authorities in and around London delivering high quality care through our team of dedicated and pass

Cleaner - Thornton-Cleveleys, Lancashire.Thornton Health & Fitness Centre.We are seeking enthusiastic and reliable Casual Cleaners to join our teams at Thornton and Fleetwood leisure centres for the Wyre Contract.You will be responsible for maintaining high standards of cleanliness and presentation

Join our One Great Team here at Haven as a Takeaway Delivery Driver you'll be the face of our service out on the road, connecting our kitchens with our customers. We are seeking a reliable and friendly Takeaway Delivery Driver to join our team and help bring delicious meals directly to our customers

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live. Experience in delivering first class, personalised customer ser

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an. To ensure that good Health and Safety procedures are always enforced for the protection of you, other staff and customers.

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation