Offres customer insight à BoltonCréer des alertes d'emploi

Project Planner\nLocation: Bolton\nContract Type: Permanent, Full-Time\nSalary: £55,000 - £75,000\n\nAbout the Role\n\nWe are seeking an experienced Project Planner to support the successful delivery of multi-discipline building services projects. Working closely with operational and commercial teams, you will ensure projects are planned, managed, and delivered safely, efficiently, and to a high standard.\n\nKey Responsibilities\n\nSupport planning and delivery of M&E building services projects\n\nEnsure compliance with Health & Safety, Environmental, and Quality standards\n\nCollaborate with teams to meet contractual milestones and project deadlines\n\nMonitor performance, including financial targets and project schedules\n\nProvide insight and analysis to support project delivery and client outcomes\n\nLiaise with clients, suppliers, subcontractors, and internal teams\n\nProvide technical support and assist with training where required\n\nAbout You\n\nEssential:\n\nHNC (or equivalent) in Building Services Engineering or relevant experience\n\nStrong technical knowledge of Mechanical & Electrical services\n\nGood understanding of commercial and project delivery across multi-discipline contracts\n\nDesirable:\n\nExperience in financial or account management\n\nAbility to manage and motivate site teams\n\nStrong customer relationship and problem-solving skills\n\nKey Skills\n\nStrong planning, organisation, and time management\n\nClear and confident communication\n\nCommercial awareness and risk management\n\nAdaptability and proactive approach\n\nCommitment to quality and continuous improvement\n\nApplicants must have the right to work in the UK.\n\nCall Mitchell Rogers on (phone number removed) for more details.\n\n--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website

JD Sports Fashion in Bury is hiring a JD Global Customer Insight Manager to enhance customer understanding and drive data-informed decisions. The successful candidate will analyze feedback from the Global Voice of the Customer, present insights to stakeholders, and manage the GVOC Analyst. A minimum

Finance Business Partner | Import / Export | North Manchester | Permanent | £40-50K + Study Support We’re working with a well-established import and distribution business with a strong reputation for operational excellence and long-term customer partnerships. They’re now looking to appoint a Finance Business Partner into a highly visible, commercially focused role sitting right at the heart of operations. The Role This isn’t a sit-behind-the-desk finance role. You’ll be embedded with operational teams across multiple depots, acting as a true business partner—driving performance, challenging costs, and helping the business make better, faster decisions. You’ll work closely with depot managers and senior stakeholders, giving you real influence over profitability and performance. What You’ll Be Doing Partnering with operational teams to drive financial performance Delivering meaningful monthly reporting & insight (not just numbers) Analysing costs, margins, and performance drivers Leading budgeting & forecasting at depot level Challenging cost base (labour, fuel, fleet, overheads) Supporting month-end including management accounts, accruals & controls Driving improvements in financial processes and reporting What They’re Looking For Part-qualified (ACA / ACCA / CIMA) looking to qualify Experience in management accounts + commercial finance / business partnering Strong analytical mindset with the confidence to challenge Experience in a multi-site, operational environment is a big plus Advanced Excel / good systems exposure Why This Role? Genuine commercial exposure – not just reporting High visibility with senior stakeholders Opportunity to influence operational performance Growing, stable business with a strong reputation Clear scope to develop into a more senior finance role Interested? Drop me a message or apply directly – happy to talk through the role in more detail

Customer Service Co-ordinator Bury (on-site) Office based Permanent £28,000 to £30,000 basic salary + benefits We're partnering with a leading organisation in the hardware and security solutions sector, currently undergoing an exciting period of growth and integration following a recent acquisition. They are now looking for a Customer Service Co-ordinator to support their UK operations. This is a fantastic opportunity to join a supportive business that values customer experience and team collaboration. The Role As Customer Service Coordinator, you will be responsible for ensuring customers receive a high-quality service experience through accurate order processing, effective communication, and proactive problem-solving. Key Responsibilities • Processing customer orders accurately and efficiently * Managing customer enquiries via phone and email in a professional manner * Investigating and resolving customer queries and complaints * Providing information on product availability, pricing, and lead times * Building strong relationships with customers and internal stakeholders * Working collaboratively with internal departments to ensure a seamless customer journey * Supporting continuous improvement initiatives and customer feedback reviews * Occasional customer visits alongside the commercial team * Supporting with additional administrative and ad hoc duties when required About You • Customer-focused with excellent interpersonal skills * Highly organised with strong attention to detail * Confident managing workloads and prioritising tasks * A strong communicator both verbally and in writing * Enthusiastic, proactive, and solutions-oriented * Comfortable working independently and as part of a team * IT literate, including Microsoft Office applications Desirable Experience • Previous experience within customer service, order processing, or coordination roles * Experience using CRM systems * Experience within a product-based or industrial environment would be advantageous Want to recruit a similar role? Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

Maintenance Controller, 4 on 4 off, 12 midday to 12 midnight, Bolton Based, £(phone number removed) Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting. As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet. This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment. What you'll be doing as Maintenance Controller: Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets Acting as the central liaison between suppliers, customers and internal departments Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken Managing supplier relationships to promote value for money and service efficiency Ensuring vehicle off road issues are escalated within the correct timeframes Taking ownership of daily, weekly and monthly VOR reporting Presenting VOR data and providing meaningful insight into performance, trends and root causes Using R2C to resolve repair delays, cost queries and live operational issues Identifying VOR trends and recommending practical solutions Reviewing repairs and costs to identify what may be covered under manufacturer warranty Analysing monthly cost savings and sharing insight with your line manager and the wider business Supporting accurate and timely administration in line with SLA and KPI requirements Monitoring processes and identifying areas for improvement Keeping up to date with manufacturer technical updates Managing weekly trackers and store queries Supporting other areas of the team where required What we're looking for: Fleet, automotive, transport or refrigeration industry experience Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role Strong knowledge of R2C Good warranty knowledge would be highly beneficial Strong Excel skills and confidence working with data and reporting Good IT skills, including Microsoft Office Excellent written and verbal communication skills Strong customer service and relationship-building skills A methodical, organised and systematic approach The ability to prioritise, meet deadlines and work through issues efficiently Strong attention to detail A self-motivated approach, with the ability to work well from home This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business

The business is backed by a global financial services group and continues to operate at scale; they’re investing heavily in data, analytics, and customer insight, and doubling down on personalisation and customer-centricity, with insight at the core. Reporting into the Director of Customer Insight

Experience in a customer‑facing, commercial environment. Customer Service Manager | Manchester (on‑site) | £30,000 - £35,000. My client, a well‑established luxury brand is looking for a Customer Service Manager to join their team in Manchester City centre.

Msv-Housing-Group in Manchester is seeking an Assistant Finance Business Partner on a fixed-term contract of 12 months.In this vital role, you'll support robust financial management, deliver accurate management accounts, and contribute to compliance with financial regulations.The ideal candidate wil

Lloyds Bank plc is seeking an Executive Customer Insight Manager to lead the production of high-quality customer insights that inform executive decisions. Candidates should have a strong background in customer insights, excellent storytelling abilities, and proficiency with Microsoft 365 tools.

Our client is a disruptor in the online beauty space – a hugely recognised and innovative brand! Due to their continued growth and success, they are now looking for an experienced Customer Insight Analyst to join their London team. Engage in analysis regarding customer segmentation.

Customer Data & Insight Manager. The successful candidate will sit between data and marketing teams, helping shape customer insight, segmentation, and reporting while ensuring data quality and compliance. Contribute to customer data transformation initiatives, including building a single customer vi

A leading beauty brand is seeking a Customer Intelligence Lead to shape strategies and manage insights for customer performance. Responsibilities include leading analytics and reporting on customer metrics while mentoring a team analyst. A strong background in customer analytics, SQL, and experience

If you are interested in this Senior Customer Analytics and Insight Manager position and meet the above requirements please apply immediately. My leading FinTech client are looking for a talented and motivated individual to lead the transformation of their contact centre into an AI powered customer

Own and shape the customer insight strategy, acting as the connective tissue across analytics, BI and insight teams. Strong commercial experience in customer analytics or customer insight leadership roles. Customer understanding sits at the heart of their strategy, with significant investment in dat

Reports to: Customer Insight Manager. Responsible for: Customer Insight Officers (x6) and Stage Two Officer (x1). Customer Insight Team Leader (Repairs).

Croydon Council in Greater London is looking for a Customer Insight Team Leader (Repairs) to lead the repairs complaints function. This managerial role involves overseeing a team and ensuring compliance with regulation while driving service improvement based on insights.

Executive Customer Insight ManagerSkip to main contentDo you accept our cookie policy?#Executive Customer Insight Manager page is loaded## Executive Customer Insight ManagerApplylocations: Edinburgh: Bristol Harboursidetime type: Full timeposted on: Posted Todaytime left to apply: End Date

The Role: M&G is seeking a passionate Voice of Customer Insight Specialist to join our highly experienced and growing Customer Insights team. You will play a pivotal role in deepening our understanding of customer needs, championing the customer voice, and further developing the infrastructure that

Matalan is seeking a Customer Analytics expert in the UK to transform complex data into actionable insights. You’ll lead analytical projects, build Power BI dashboards, and mentor junior analysts, all while driving customer-centric strategies in a fast-paced environment.

Proven experience in Customer/Marketing Analytics—understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior

A UK-based retail organisation is looking for a Customer Data & Insight Manager to enhance customer analytics, insight delivery, and CRM decision-making. This hands-on analytics position focuses on customer data, ensuring data quality and compliance.

Collaborate with Product, Marketing, Delivery and Customer teams to translate insights into action and contribute to the annual customer insights report. As a Customer Insight Analyst, you will lead research and insight programmes that help shape how NHS Property Services delivers for its customers.

AlphaSense is seeking an Associate for its Channel and Customer Research team in Greater London.

This role encompasses leading insightful research that directly influences business decisions. The ideal candidate will have robust experience in research methodologies and be adept at translating research data into actionable insights. Your proactive approach and strong communication skills will co

This Global Customer & Insight function is responsible for deepening JD Sports understanding of its customers, driving customer centric decision making, forecasting future customer behaviours, and supporting customer growth across all markets. The Global Customer Insight Manager – GVOC plays a key

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. Strong communication and presentation skills – able to trans

Insight Select is seeking a Customer Service Manager in Manchester City centre to oversee daily operations and lead a small team dedicated to providing an exceptional customer experience. You will manage customer renewals, support your team's development, and ensure compliance with operational proce

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.You

Provide care and support to service users within a very sheltered housing facility.There are 2 positions available:.Care and Support Worker position will be working 5 shifts a week.Mixture of early and late shifts.Salary will be: £26,864 to £27,631.Care and Support Worker position with be working

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Monday - Thursday, 08:30-15:00.This is an excellent opportunity for someone who wants to progress their Early Years Career at C

Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning and childcare establishments across the f

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 52 week non-sessional post i.Post 1 - Full time 35 hour post.Monday - Thursday, 09:00-17:00.Wednesday & Thursday, 08:00-17:00.You will be asked to indic

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Temporary until 31st March 2027.Wednesday - Thursday, 10:00-15:15.We are looking for an enthusiastic Early Years Support Worker

Someone approachable, professional, and customer focused.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Monday - Thursday, 11:30-15:00.You will be asked to indicate which post(s) you would like to be considered for when you complet

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Monday - Thursday, 08:45-15:15.Campie Primary School nestles within the East Lothian town of Musselburgh to the west of the riv

An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.We are looking for an enthusiastic Early Years Support Worker to join our Rosehill Early Learning and Childcare Team.This is an

Polite and courteous to all staff and customers.

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Assist with the delivery of a clean and safe user environment within various premises across East Ayrshire in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to the Community Plan, Shared Commitments, Single Outcome Agreement a