Complaints Customer Service Manager * 549531 * Closing at: Jul 2 2024 at 23:55 BST About the Role Base Location: Cardiff, Reading or Perth - this is a hybrid role working a minimum two days a week ...
Key Responsibilities: - To effectively handle inbound calls regarding insurance and accurately record the outcome of each contact. - To manage customer service enquiries in line with our customer ...
You will manage customer contacts both offline (telephone) and online (e-mail and Live Chat). Day to day you will deal with general product and website queries through to the processing of midterm ...
Ability to multi-task and manage time effectively * Be able to demonstrate patience and empathy * Excellent customer service skills, incorporating a confident and pleasant telephone manner * Previous ...
You will manage day to day operations of the store, deliver excellent customer service through staff training and leading by example, providing an excellent service to all customers. Primary ...
Manage escalated issues from customers with empathy, collaborating cross-functionally with other teams to promptly resolve complex issues, maintaining high levels of customer satisfaction
Management and direction of the entire business ... Using a multi-functional knowledge of production, engineering, logistics and customer service ...
Care Reviews with customers * Care plans for new customers * Updating care plans on the system ... Supervision with staff when the manager is not around. * Notes being kept on people planer for ...
Identify and interpret customer requirements, risks, and issues, giving a range of evaluated ... Experience * Prior experience as a service manager on on NHS technology projects * ISEB ...
Technical Account Manager - Cardiff, Hybrid, 1-2 days a week in the office. About the Business ... Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering ...
Managing expectations of all internal and external customers. In order to be considered for this Complaint Handler role, you must have the following skills: * Previous experience within financial ...
Ensure the brand is consistently represented across all customer touchpoints. Mentorship: Lead and mentor a dedicated marketing manager, fostering growth and excellence.Key Responsibilities: Craft ...
Plan and manager technology installation projects at customer sites. * Co-ordinate and manage site meetings throughout the life of the project. * Lead on project pricing & negotiation. * Liaise with ...
Customer Experience Team Member Location: Cardiff Salary: £23,965 - £25,410 per annum (depending ... You`ll also have great time management and organisational skills What You`ll Get in Return * A ...
You will ensure that every customer has a clear understanding of obligations that they have entered ... Sytner MINI Business Managers work a variety of flexible patterns which can typically include ...
Help ensure bid activity is tracked in the CRM or shared tracking system * Prepare customised collateral and SOQs as required throughout the sales process for each opportunity * Work with the ...
Maintain the Customer Records Management (CRM) system through accurate data input and record keeping, constantly keeping data integrity as a core priority. * Work with colleagues to ensure the ...
Your efforts will drive brand awareness, lead generation, and customer engagement. Responsibilities ... Campaign Management: Develop, implement, and manage paid advertising campaigns across all platforms
We have an exciting opportunity for a Digital Manager to join our Digital and Customer Communications team. The Digital Manager will play a pivotal role, helping us embed digital 121 capability ...
National Business Development Manager Salary : £48,000 - £50,000 Hybrid : 1-2 days per week on ... customer success. The successful candidate will be responsible for attending conferences and ...
Position: Compliance/ Assurance Manager Location: Cardiff, Wales Key Responsibilities ... safeguard our customer's best interests. * Financial Services Expertise: Utilise your extensive ...
Joining us means helping to improve the lives of our customers and contributing to the success of ... You'll manage a team of established Service Delivery Managers who deliver best practice services in ...
Their customer-centric approach and dedication to excellence continue to drive their success in the loan acquisition and management field. The Benefits: * Be part of an innovative and fast-growing ...
Liaise and advise customers and colleagues with product specification. * Collaborate with sales and ... Strong project management and organisational skills. Salary and Benefits * Generous and highly ...