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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Monitor customer health and proactively manage risk. Gather customer feedback and influence p

Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal. Monitor customer health and proactively address risks or dissatisfaction.

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Support onboarding and implementation of new customers.

Build strong relationships with your customers so they feel comfortable contacting you and providing honest feedback, so we can continuously improve our service. Showcase our thoughtfully-designed homes to customers after they’re built, so they understand their benefits, like flexible living and e

As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and planning to ensure that delivery dates are achieved. With indust

Customer Services Manager Guildford £37,000 An excellent opportunity for an experienced Customer Services Manager to lead a fast paced customer service team, ensuring a smooth end-to-end customer experience from order processing to aftercare. Key Responsibilities Manage daily fulfilment

A customer-centric UK retail brand with a strong digital and multi-channel presence is seeking a Customer Analytics Manager! This business is known for its people-first culture and long-term commitment to customer experience, and they continue to invest heavily their in data, CRO, and CRM capability

Working within the customer service team, you will help drive and shape our customer and partners experience, demonstrating ownership of the customer journey and managing complex defect works and customer relations. Customer Relations Manager - Bristol Job Type: </strong

Customer Product ManagerAre you experienced with taking a product market and managing the documentation associated with manufacturing, are you confident to deliver a high standard of customer service and work to industry standards? If so, this could be the perfect career opportuni

Customer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42K + car allowanceWe are

Morson Edge are currently looking to recruit an Aircraft Customer Support Manater for one of our Aerospace/Defence clients based near Shaftesbury, Wiltshire. Applicants will be required to have previous expirence with after market support and technical quaries for external customers.

The Company:Our client is a growing IT company who offers a fast paced and fun working environment.Developing cutting edge technologies to provide solutions to their clients everyday problems from a real world, hands on perspective.Theyaim to allow their team to grow wit

Customer Experience - We want someone who will shape a customer focused store experience by leading the team to drive customer engagement and bring the brand to life. There is a necessity for our managers to be outstanding communicators and competent to manage the team in accordance to the needs of

Joining us as a Senior Customer Success Manager means helping retailers harness autonomous AI to deliver relevance at every touchpoint. As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international N

The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Client and their Customers. The Customer Experience & Operations Manager

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success: proactively develop strong relationships with client stakeholders (IT, Co

A global business intelligence provider seeks a Customer Success Manager to drive client onboarding, engagement, and retention. This dynamic, client-facing role requires 5+ years of experience in Customer Success or Account Management, preferably in SaaS.

Asdaness” in every colleague and lead the store’s service making sure we delight our customers from the car park to the checkout by ensuring however our customers choose to shop, they are having the very best experience through our Service, Back Office, Security and Cleaning Teams. You will be t

Having raised a substantial Seed round last year and with strong customer demand, we’re scaling the team to massively grow our impact. Become our customers' most trusted partner. Be the voice of the customer internally.

United Kingdom - Meeting Insights Customer Success Manager. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. The role involves managing a portfolio of accounts, building relati

Senior Manager, Customer Success (Education). Are you a strategic Customer Success leader ready to transform how organisations engage and retain their customers?. In this role, you’ll take ownership of the full customer lifecycle, aligning Customer Success and Renewals into a seamless, proactive f

A leading SaaS company is seeking a part-time Customer Success contractor located in the UK or Ireland. The role involves managing customer requests, facilitating onboarding, and providing support through email and video calls. Ideal candidates will have 2–3 years of experience in Customer Success

You will collaborate closely with account managers, ensuring clients fully understand and utilize the platform while expanding customer networks. A leading financial technology firm in Greater London seeks an experienced Account Manager to drive client relationships and enhance workflows.

For these customers, the experience needs to be excellent without being manual. That means automated onboarding journeys, lifecycle signals, health scoring, and self‑serve resources that keep customers engaged, adopting, and renewing without a CSM touching every account individually. Define clear

A global footwear brand is seeking an inspiring Store Manager to lead a retail team in Greater London. The role involves motivating staff, driving sales, and creating an exceptional customer service environment. Join a dynamic team committed to brand values and customer satisfaction.

A leading market research company in the UK is seeking a Senior Customer Success Manager to build long-term client relationships and help customers maximize platform value. The ideal candidate will have experience in customer success or insights, superb communication skills, and the ability to handl

Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice. Customer-focused, solutions-oriented, with a “do whatever it takes” mindset.

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. Customer Success Manager – Document Cloud. We are looking for a dedicated Document Cloud C

A leading iGaming media group is looking for a Customer Success Manager in Greater London. Candidates should have a Bachelor's degree, proven experience in customer success, and strong communication skills.

We are looking for a highly motivated and experienced Senior Manager, Customer Success EMEA Enterprise (f/m/d) to join our dynamic team at Contentful. In this role, you will develop and execute strategies to ensure the success and satisfaction of our enterprise-level customers, building strong relat

A leading gaming solutions provider in the UK is seeking an experienced Customer Success Manager to foster sustainable relationships with clients and enhance their experience with our products. This role involves managing customer accounts, onboarding new clients, and acting as an advocate within th

The role works closely with Account Managers, Customer Success Managers (CSMs), Engineering, and Product teams as part of a broader customer engagement model. Proven ability to build strong working relationships with Account Managers and Customer Success Managers to deliver cohesive and seamless cus

We’re hiring a Customer Success Manager as one of our early CS hires. You’ll own the product relationship across a portfolio of accounts — onboarding new customers, driving activation, and making sure users are getting genuine value from the Modo Energy Terminal. You’ll help shape how Modo E

A leading recruitment technology company is seeking a Customer Success Manager in the UK for a hybrid role involving platform onboarding and client training. You will work closely with customers to configure the system according to their needs, ensuring high satisfaction and efficient use of the pla

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. In-person task with Alex Barbeta (Head of Customer Success) and Lizzie (Sales Director) [60 mins].

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. You’ll have the freedom and responsibility to influence processes, set best practices, and define what exceptional service looks like for our customers—the “Neat” way that sets us apart. Be a tr

Our results-first mindset delivers tangible results for customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability. It means every part of the business, from product design to customer support is handled with care and accountability

They are ‘super-users’ for Fivecast products and showcase to customers how to apply AI-enabled threat intelligence to the customer’s mission. We are seeking a proactive and mission-focused Customer Success Manager to join our growing team. This role will be responsible for managing a portfolio

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. This role requires a proactive approach in managing customer lifecycle from onboarding through upsell and renewal. Candid

The role involves coaching, compliance of sales methodologies, and ensuring excellent customer experiences. A leading home builder in Greater London seeks a Sales Manager to drive sales performance through effective management of the Sales Adviser team.

A UK-based service provider is seeking an experienced Contracts Manager to oversee all customer contract compliance at the Brize Norton depot. The role involves managing the full lifecycle of contracts, ensuring adherence to customer policies, and supporting the sales team in new bids. Ideal candida

As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer.

This role focuses on customer tax obligations in European markets and requires extensive knowledge of European tax reporting and investment products.

Ensure customers in this tier understand the learning outcomes students are achieving and feel confident renewing. Define clear success milestones and adoption benchmarks so customers know what good looks like and can get there independently. Help define what a great no-CSM customer experience looks

A leading leisure and sports company is seeking a Club / General Manager for multiple locations across London. You will oversee club operations, lead a dedicated team, and drive revenue while ensuring excellent customer service.