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Due to the expansion of the customer service team, they are now seeking a skilled Customer Service Manager to manage a team of advisors and team leaders. Permanent - Customer Service Manager - Full-Time - Office Based - Immediate Start - Warrington. My client, a leading utilities organisation bas...

They are seeking a skilled Customer Support Manager to join this journey, taking responsibility for the overall customer experience on their bespoke software platform. Proven experience in customer-facing roles, with a strong ability to deliver exceptional customer service. Drive the implementati...

Customer Success Manager - REMOTE - Salary + Commission dependent on experience - Renewables and Sustainability. Develop a strategic approach to managing your portfolio, focusing on understanding customer needs, formulating growth strategies, and executing plans to expand services for existing cl...

As a commercial and technically orientated "Enterprise" Customer Success Manager, you will play a pivotal role in ensuring clients derive maximum value from their solutions. They pride themselves on a strategic and customer-centric approach, striving to foster long-lasting partnerships with their...

Join Our Dynamic Team as a Customer Retention Manager! 🚀. As we continue to scale, we're on the lookout for a passionate and energetic Customer Retention Manager to join our forward-thinking team. If you're a dynamic and energetic professional eager to take customer retention to new heights, we'...

Reporting to the Head of Customer Success this is a great opportunity for a motivated, detail-oriented, data and process-driven Digital Customer Success Manager who will use their previous experience to drive and manage the Digital engagement process for all our customers across our tech touch an...

Experience in B2B selling to financial companies or selling customer engagement/analytics platform,. This also includes staying involved until customer goes live. A real-time customer engagement and analytics platform, is looking for a seasoned and well-experienced Sales Director to join our incr...

As Customer Strategy Manager you will help manage and support the European Digital Marketing team developing customer strategies and plans for brand partnership campaigns and marketing programmes to increase contribution to sales and drive customer value. You will develop customer-centric, data-d...

They pride themselves on a strategic and customer-centric approach, striving to foster long-lasting partnerships with their Tier one International base of customers. Work closely with Solutions Architects, sales, product, and marketing teams to communicate customer feedback being an SME and techn...

We are recruiting a CRM Manager who will play a vital role in the accelerating the growth of our business. Azyra sells itself when staff see how it makes their working day better and management see how smoothly it transforms efficiency, customer service, profitability and cash flow.

Manage regional service operations, including technical support, customer service, and repairs, ensuring the service team meets established metrics such as response time, service quality, customer satisfaction, star ratings, and RMA costs;. At least 3 years of customer service experience, with te...

As our Digital Energy Global Media and Customer Voice Manager, you'll collaborate with internal and external teams to identify trends, develop impactful customer stories, craft compelling narratives around our business strategy, and leverage media to drive impact. Global Media and Customer Voice ...

As our Digital Energy Global Media and Customer Voice Manager, you'll collaborate with internal and external teams to identify trends, develop impactful customer stories, craft compelling narratives around our business strategy, and leverage media to drive impact. Global Media and Customer Voice ...

Reporting into the Team Manager you will be working within the customer success group, responsible for improving customer experience in order to drive growth. We have an exciting opportunity for a Customer Account Manager, based on-site at our state of the art Swindon Office, on a full-time, perm...

Reporting to the Head of Customer Success this is a great opportunity for a motivated, detail-oriented, data and process-driven Digital Customer Success Manager who will use their previous experience to drive and manage the Digital engagement process for all our customers across our tech touch an...

The Customer Care Manager will also lead and develop the Customer Care function at Concepta to make sure our team can deliver for our customers optimally, so that customers leave their interactions having had a positive experience with us. Using our customer interactions to provide excellent serv...

Customer Success Manager Role:. Establish, manage, and oversee customer support channels, including email, chat, phone, text, social media, and on-site visits (when applicable), to discuss system performance, major concerns, upcoming updates, and other critical information. Serve as the voice of ...

Understand the business drivers of customer base and map solutions to enhance the customer's business operations. They will have proven experience building on existing relationships, eliminating competitor threats within our customer base, and ensuring customer satisfaction. The Customer Success ...

Azyra sells itself when staff see how it makes their working day better and management see how smoothly it transforms efficiency, customer service, profitability and cash flow. We are recruiting a CRM Manager who will play a vital role in the accelerating the growth of our business.

Developing and implementing customer services protocols for ensuring any remediation-related customer-facing issues are tracked on Crest’s customer services systems. The candidate must be a first-class communicator both verbally and in writing and have customer services experience. Contributing o...

The Customer Care Manager will also lead and develop the Customer Care function at Concepta to make sure our team can deliver for our customers optimally, so that customers leave their interactions having had a positive experience with us. Using our customer interactions to provide excellent serv...

Provide excellent customer experience troubleshooting technical issues within our busy Inbound team, managing all issues relating to the customer, real incidents, and any other customer related complaints. Customer oriented, genuine passionate about customers' security and safety. Our mission is ...

A leading fashion retailer is seeking a Customer Insights Manager to join the team and lead on end-to-end customer experience optimisation!. As the Customer Insights Manager, you’ll lead a team that is responsible for providing insights on end-to-end customer journeys. You will analyse Voice of t...

Customer Success Manager - REMOTE - Salary + Commission dependent on experience - Renewables and Sustainability. Proven experience in strategic customer management or working with large, complex clients, ideally within the energy or utilities sector. Results-driven with a focus on meeting targets...