Customer relationship manager jobs in EastleighCreate job alerts

Partnership ManagerSouthampton - covering the South of EnglandAbout UsAt Medstrom, we’re improving patient outcomes by delivering proven, high-quality medical solutions to the NHS and healthcare providers across the UK. As an employee-owned business, every member of our team plays a part in our success, and shares in it.We’re now looking for a commercially driven Partnership Manager to develop key NHS relationships across the South of England, for Medstrom accounts in Southampton, Portsmouth, Brighton, Dorset and London.The Benefits- Starting salary of £42,000 - £45,000 (depending on experience) + bonus potential- Company car or car allowance- 33 days’ annual leave entitlement- Contributory Pension scheme- Discounts and cashback on shopping, supermarkets, and holidays- Full Induction with great training and support- Birthday gift- Salary sacrifice schemes, including Cycle to Work- Death in Service benefit provided- Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the companyThe RoleAs a Partnership Manager, you will manage key contracted Medstrom accounts and identify/develop new business opportunities within these accounts.You will develop, maintain, and address customers' needs and concerns as quickly and effectively as possible whilst engaging internal resources to best meet the needs of the customer.- Manage and grow key NHS accounts, ensuring KPIs and high satisfaction levels.- Build and maintain senior stakeholder relationships across Trusts.- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.- Deliver solutions aligned to customer needs and objectives.- Identify and develop new commercial opportunities within existing contracts.- Track performance metrics and analyse product usage to drive improvement.Working 37.5 hours per week, Monday to Friday.About YouTo be considered as a Partnership Manager, you will need:- Strong senior account management experience, preferably within Medical Devices- Strong market knowledge to help identify opportunities for the business- Proven ability to grow existing accounts- Excellent communication and stakeholder management- Extensive and demonstrable contract/service management experience at a senior NHS level with proven results- Computer literacy with Microsoft Office applications- Data analysis skills, including Power BI desirable- Experience of tendering/operating leases/contract implementation an advantage- Hold and maintain a full UK driving licenceWhy MedstromEstablished in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the company’s success.In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues.

We are looking for an exceptionally talented Senior Delivery Manager or Programme Manager with a strong background in digital transformation delivery, someone who thrives at the intersection of people, process, and technology, and who knows how to bring order to complexity without losing the human touch. \n \n You will own end-to-end delivery across a portfolio of client engagements, steering cross-functional teams and workstreams through ambiguity to consistently deliver exceptional outcomes. You will be the connective tissue between strategy and execution, translating client goals into clear delivery structures, managing risk proactively, and building the kind of trusted relationships that make clients want to work with us again and again. \n \n No two engagements look the same at Etch. On some you will be running a tight delivery rhythm alongside a dedicated Product Owner and BA. On others you will need to flex into those spaces yourself, owning a backlog, shaping requirements, or helping a client get clear on priorities. You are comfortable with that ambiguity and see it as a feature, not a bug. \n \n And it is not all flagship transformation. Alongside the large change programmes, you will also keep smaller BAU and project workstreams moving, holding lighter-touch delivery cadences and looking after the day-to-day so nothing slips. The role spans the full spectrum, from the marquee programmes to the steady support work that keeps clients confident. \n \n We are at an exciting inflection point where AI is fundamentally changing how great delivery looks, and this role is central to how Etch leads that change. We want someone who does not just have an opinion on AI but is already living it, using it daily to run smarter programmes, surface risks earlier, accelerate decision-making, and free their teams up to do their best thinking. If you are actively reshaping how you work with AI and want the space to bring that into a client environment, this is the role for you. \n \n Salary: £60,000 - £75,000 DOE \n Location: Hybrid, 2 days a week in our Southampton office. \n Travel: Occasional travel to UK client sites as engagements require. \n Responsibilites\n\n • Own end-to-end delivery of the programmes and workstreams on your engagements, ensuring on-time, on-budget, and on-quality outcomes across both large transformation programmes and smaller BAU and project work.\n, • Define and manage delivery frameworks, governance structures, and reporting cadences appropriate to each engagement, from agile sprints to programme-level steering.\n, • Act as a senior delivery contact for clients, working alongside the Principal Consultant or account lead who owns the overall relationship — building trust with senior stakeholders and C-suite sponsors through the quality of what you deliver.\n, • Lead and mentor the delivery team, fostering a high-performance, collaborative delivery culture where people are supported to grow and do their best work.\n, • Proactively identify, manage, and escalate risks, issues, and dependencies, keeping clients informed and confident throughout.\n, • Work closely with Principal Consultants, Experience Designers, and Technology leads to ensure delivery plans reflect realistic effort, sequencing, and resourcing.\n, • Support account growth by flagging follow-on opportunities to account leads, contributing to proposals, and demonstrating consistent delivery excellence.\n, • Lead Etch's AI-augmented delivery approach, bringing hands-on experimentation and a clear point of view on how AI tooling can make programmes smarter, faster, and more transparent for clients.\n, • Champion continuous improvement of Etch's delivery practice, refining tools, templates, and ways of working to raise the bar across the team.\n, • Participate in Etch's wider commercial and business development activities, including thought leadership and event speaking where relevant.\n\n Person Specification\n\n • 6 to 10 years of experience in programme or senior project delivery, ideally within a consulting, agency, or digital transformation environment.\n, • Proven track record of delivering large-scale, multi-workstream digital programmes from discovery through to live, on time and within budget — and equally comfortable running smaller BAU and project workstreams alongside them.\n, • Strong command of both agile and structured delivery methodologies (Scrum, SAFe, PRINCE2, MSP or equivalent) and the judgement to know when to apply what.\n, • Exceptional stakeholder management skills, equally comfortable in a client workshop, an exec steering committee, or a team retrospective.\n, • Experience managing and growing delivery teams, with a coaching mindset and a genuine interest in people development.\n, • Commercial awareness, able to manage programme financials, forecast resource needs, and contribute to commercial conversations.\n, • A natural problem-solver who brings calm, clarity, and structure when things get complicated.\n, • Genuine curiosity about AI and its practical application in delivery contexts. We are not looking for a theorist; we want someone who has hands-on experience using AI tools to improve how they work, whether that is in planning, status reporting, risk identification, or team productivity.\n, • Passion for digital, customer experience, or marketing technology is a strong advantage. You don't need to be the expert, but you should be genuinely curious.\n, • Comfortable wearing multiple hats depending on the engagement, stepping into product ownership, backlog management, or BA-style discovery work when the situation calls for it.\n, • Experience delivering in regulated or financial services environments is a plus (much of our work sits in FS and other regulated sectors), though not essential.\n\n \n Working at Etch\n At Etch, we're defining a better way to work, live and play. Here, every day is an opportunity, an opportunity to write your own story. A story of growth, of pride, of fun and of doing incredible things. Working at Etch is about your own personal journey. We've created an environment that allows you to become the best version of yourself, at work, at home, and in life. For more information about life at Etch, our culture, and to find out what values we look for in each applicant, head over to our careers page. \n Benefits\n At Etch you're well looked after. From your health and wellbeing to your personal development and finances, we provide more than your statutory benefits. We've created a working culture that not only works for you, but one that gives you the best opportunity to thrive. For more information on our latest company benefits, visit our careers page. \n Equal Opportunities\n We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Visual Merchandiser (Ladieswear) | Southampton | Full Time FIXED TERM CONTRACT \n \n Turn fashion trends into inspiring customer experiences. \n We're looking for a passionate and commercially minded Visual Merchandiser to join our Southampton Ladieswear team. This is an exciting opportunity for someone who loves fashion, understands what drives sales, and has a talent for creating impactful visual displays that bring collections to life. \n \n As a Visual Merchandiser, you'll play a key role in shaping the customer journey, ensuring our latest trends and best-selling products are presented in a way that inspires customers and maximises commercial opportunities. \n \n What You'll Be Doing \n \n Driving the Visual Direction \n\n • Merchandise the store in line with brand guidelines and current fashion trends.\n, • Create engaging product displays that inspire customers and support sales.\n, • Promote new collections and key product launches effectively.\n, • Work closely with the Commercial Manager to implement creative visual initiatives.\n\n Using Data to Drive Decisions \n\n • Analyse daily, weekly and monthly commercial reports.\n, • Utilise money mapping and sales trends to optimise product placement.\n, • Monitor stock availability and identify opportunities to improve trading performance.\n\n Staying Ahead of Fashion Trends \n\n • Keep up to date with market trends, customer preferences and competitor activity.\n, • Ensure the store always reflects the latest fashion direction.\n, • Provide valuable commercial feedback to support business decisions.\n\n Supporting Store Success \n\n • Work collaboratively with Commercial and Operations teams.\n, • Assist with product-related processes including stock management, orders and reporting.\n, • Support the training and development of colleagues and new starters.\n\n Delivering Outstanding Customer Experience \n\n • Share your product knowledge and trend expertise with customers.\n, • Help customers discover new arrivals, best sellers and alternative product options.\n, • Contribute to a welcoming, inspiring and service-focused store environment.\n\n What We're Looking For \n ✔ Previous experience within fashion retail \n ✔ Strong visual merchandising skills and creative flair \n ✔ Commercial awareness with the ability to interpret sales data \n ✔ Passion for fashion and emerging trends \n ✔ Strong organisational and prioritisation skills \n ✔ Excellent communication and relationship-building skills \n ✔ Proactive mindset with strong problem-solving ability \n ✔ Positive attitude and ability to thrive in a fast-paced retail environment \n Why Join Us? \n At Inditex, fashion moves fast and so do we. You'll be part of a dynamic team where creativity, innovation and collaboration are encouraged every day. This is an opportunity to develop your career in one of the world's leading fashion retail groups while making a real impact on the customer experience. \n 📍 Location: Southampton \n ⏰ Contract: Full Time \n Ready to bring fashion to life and create inspiring shopping experiences every day? We'd love to hear from you. Apply now! \n

Job DescriptionArea Sales ManagerHome & Field Based - MainlandUp to £39,000 + Uncapped Bonus - Company Car | - Career Development - Employee Discounts & MoreReady to take ownership of your own territory and build a successful sales career?At Medina , we're growing fast, and we're looking for an ambitious, driven Area Sales Manager to join our thriving foodservice business. This is your opportunity to make a real impact by growing our independent customer base across the Isle of Wight while building lasting relationships with local businesses.If you're passionate about sales, love meeting customers face to face, enjoy winning new business and thrive on achieving targets, we'd love to hear from you.What you'll be doingYou'll have full ownership of your territory, giving you the freedom to develop your own sales strategy while being supported by one of the world's largest foodservice providers.Identifying and securing new business opportunities across your designated area.Growing existing customer accounts by building trusted, long-term relationships.Meeting customers face-to-face to understand their needs and deliver tailored solutions.Successfully onboarding new customers and maintaining accurate records through our CRM system.Working closely with our Distribution Centre and delivery teams to deliver an exceptional customer experience.Driving profitable sales growth while consistently achieving your targets.Keeping up to date with local market trends and competitor activity to ensure Medina remains the first choice for independent customers.About you:We're looking for someone with the drive to win new business while developing existing customer relationships.Field Sales or Account Management experience.A proven track record of achieving sales targets.Excellent relationship-building and communication skills.Strong commercial awareness.Good IT skills, including Microsoft Excel.A self-motivated approach with the ability to manage your own territory.A genuine passion for sales and delivering great customer service.Experience within the foodservice or food industry would be an advantage, but it's not essentialwe're more interested in your attitude, ambition and ability to succeed.TPBN1_UKTJ

Partnership Manager Southampton - covering the South of England About Us At Medstrom, were improving patient outcomes by delivering proven, high-quality medical solutions to the NHS and healthcare providers across the UK. As an employee-owned business, every member of our team plays a part in our success, and shares in it. Were now looking for a commercially driven Partnership Manager to develop key NHS relationships across the South of England, for Medstrom accounts in Southampton, Portsmouth, Brighton, Dorset and London. The Benefits - Starting salary of £42,000 - £45,000 (depending on experience) + bonus potential - Company car or car allowance - 33 days annual leave entitlement - Contributory Pension scheme - Discounts and cashback on shopping, supermarkets, and holidays - Full Induction with great training and support - Birthday gift - Salary sacrifice schemes, including Cycle to Work - Death in Service benefit provided - Be a part of an Employee Ownership Trust (EOT) and the associated benefits of having a stake in the company The Role As a Partnership Manager, you will manage key contracted Medstrom accounts and identify/develop new business opportunities within these accounts. You will develop, maintain, and address customers' needs and concerns as quickly and effectively as possible whilst engaging internal resources to best meet the needs of the customer. - Manage and grow key NHS accounts, ensuring KPIs and high satisfaction levels. - Build and maintain senior stakeholder relationships across Trusts. - Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors. - Deliver solutions aligned to customer needs and objectives. - Identify and develop new commercial opportunities within existing contracts. - Track performance metrics and analyse product usage to drive improvement. Working 37.5 hours per week, Monday to Friday. About You To be considered as a Partnership Manager, you will need: - Strong senior account management experience, preferably within Medical Devices - Strong market knowledge to help identify opportunities for the business - Proven ability to grow existing accounts - Excellent communication and stakeholder management - Extensive and demonstrable contract/service management experience at a senior NHS level with proven results - Computer literacy with Microsoft Office applications - Data analysis skills, including Power BI desirable - Experience of tendering/operating leases/contract implementation an advantage - Hold and maintain a full UK driving licence Why Medstrom Established in 2010, Medstrom has grown substantially by being patient-focused to become the organisation we are today, whilst maintaining an open culture and ethos. In 2022, Medstrom became an Employee Ownership Trust (EOT), unlike any other company in the industry. This allows each employee to have a vested interest in the company, where we can all contribute to and share in the companys success. In addition to the salary and related benefits, you will join a company that has grown extensively within the last five years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress. Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. Medstrom operates a zero-tolerance policy to any harassment of any kind towards our colleagues. TPBN1_UKTJ

Your Impact: The Naval Business has requirement for Senior Project Manager to cover some development and technical refresh projects delivering a UK MOD Strategic Capability. The Senior Project Manager will be responsible for customer relationship and stakeholder management and be accountable for fin

Head of Marketing We are looking foran experienced and commercially focused Head of Marketing to lead the development and execution of a global marketing strategy for a highly respected British luxury sailing yacht brand. Reporting directly to the CEO, you will be responsible for strengthening the brand's market position, driving customer engagement and supporting commercial growth across international markets. Working closely with Sales, Design, Aftersales and the Senior Leadership Team, you will lead an established marketing function and oversee integrated activity spanning digital, PR, social media, content, events, partnerships and international boat shows. This is an exciting opportunity for an ambitious marketing leader to shape the next chapter of a globally recognised luxury sailing yacht brand. Key Responsibilities of Marketing Manager Develop and implement a comprehensive global marketing strategy aligned with business objectives, revenue targets and long-term growth plans. Work closely with the CEO and senior leadership team to ensure marketing activity supports wider commercial objectives. Lead global marketing campaigns, product launches and customer communications, ensuring consistent and compelling brand messaging. Develop targeted marketing initiatives to promote the company's products and service offerings and identify opportunities to generate additional revenue. Conduct market research and customer analysis to identify emerging trends, opportunities and changing customer expectations. Protect and evolve the brand identity across digital, PR, print, events, partnerships and other customer touchpoints. Develop compelling content strategies that showcase yachts, design, performance, sailing adventures, owner experiences and lifestyle. Oversee digital marketing, website performance, SEO, social media, paid media and CRM activity. Lead PR strategy and build strong relationships with marine, luxury, lifestyle and international media. Oversee international boat shows, private viewings, owner events and relevant lifestyle experiences. Identify and develop strategic partnerships with influencers, marine media and complementary luxury brands. Lead, inspire and develop the marketing team, creating a creative, collaborative and commercially focused culture. Work closely with Sales, Design and Aftersales to deliver a seamless customer journey and maximise commercial opportunities. Manage external agencies, suppliers and creative partners, ensuring high standards of delivery and value for investment. Establish and monitor marketing KPIs, campaign performance and return on investment. Manage the global marketing budget in line with business priorities and commercial objectives. About You We are looking for a senior marketing professional who combines strategic thinking with strong commercial awareness and a genuine passion for premium brands and the marine sector. You will ideally have: Proven leadership experience in a senior marketing role, preferably within the marine, luxury, lifestyle or premium consumer sectors. A strong understanding of brand positioning, storytelling, audience segmentation and customer lifecycle management. Demonstrable experience developing and delivering successful multi-channel marketing campaigns. An understanding of the luxury marine market and high-net-worth customer audiences. Experience working across international markets and positioning high-value products or services. Strong digital marketing, analytics and CRM experience. Experience with HubSpot or a similar CRM platform would be advantageous. Excellent written and verbal communication skills. Strong stakeholder, relationship and project management abilities. A commercially focused approach, with the ability to demonstrate marketing impact and ROI. Experience managing, developing and motivating high-performing teams. Excellent strategic thinking, attention to detail and decision-making skills. A creative, confident and influential approach, with the ability to operate effectively in a fast-paced environment. A genuine passion for sailing, yachting or the wider marine industry. Qualifications & Experience Degree educated or equivalent professional experience. CIM qualification desirable. Experience with HubSpot or a comparable CRM platform desirable. Significant senior-level marketing experience within a relevant industry. Must have the full rights to work in the UK Must be able to travel to work in Southampton

We are currently seeking a highly experienced Parts Sales Manager to join a reputable automotive parts supplier based in Eastleigh, Hampshire. This position offers an excellent opportunity for an accomplished sales professional with trade parts knowledge to lead and motivate a sales team within a well-established organisation. Our client is committed to providing a dynamic working environment with scope for career development and personal growth. Benefits of the Parts Sales Manager: Competitive salary of £37,000 per annum, with potential OTE of approximately £41,000 through KPI bonuses Opportunities for career progression within a recognised company Supportive and inclusive team environment Access to additional incentives such as vouchers and rewards Engagement in a work culture focused on learning and development Flexible working hours to accommodate lifestyle needsDuties of the Parts Sales Manager: Manage and motivate the Parts Sales team to meet and exceed sales targets Monitor sales performance against KPIs and implement corrective actions when necessary Lead promotional activities and campaigns to drive sales growth Maintain comprehensive product knowledge and stay aware of competitor activity Conduct regular performance reviews, providing coaching and support to team members Ensure high standards of customer service are maintained Oversee delivery schedules and ensure service excellence Guarantee compliance with all business standards, processes, and legal requirements Foster a positive, energetic, and results-driven team environmentRequirements of the Parts Sales Manager: Proven experience managing a sales team within the automotive parts or trade environment Strong leadership and motivational skills Excellent communication and relationship-building abilities High IT literacy, proficient in MS Office and business systems Passion for the automotive industry and delivering outstanding customer service Results-oriented with a focus on surpassing targets Previous experience with trade parts suppliersThis is an exceptional opportunity for a dedicated Parts Sales Manager eager to contribute to a forward-thinking automotive organisation. If you are an enthusiastic leader, our client would like to hear from you. Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Eastleigh and Hampshire today to discover more about this fantastic Parts Sales Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Let us help you take the first step towards your dream Motor Trade career

Location: Bishopstoke Park, Bishopstoke Job Type: 12-month fixed term contract | 37.5 Hours Salary: £32,334 per annum We're looking for an experienced Village Administration Manager to join our retirement village team at Bishopstoke Park. This is a key leadership role responsible for delivering a high-quality administration service and ensuring an excellent experience for residents, colleagues and visitors. Working closely with the General Manager and wider management team, you'll help ensure the smooth day-to-day running of the village while maintaining high standards of service, compliance and resident satisfaction. What you'll be doing • Lead and manage the Reception, Administration and Driving teams, delivering a professional and welcoming service., • Deputise for the General Manager and undertake Duty Manager responsibilities as required., • Oversee resident move-ins, inductions and leasehold administration processes., • Monitor resident feedback, complaints and compliments, identifying opportunities to improve services., • Support resident wellbeing, liaising with families, healthcare professionals and external agencies where required., • Assist with budgets, service charge accounts and financial processes, working closely with Finance colleagues., • Ensure compliance with GDPR and DBS requirements and relevant legislation., • Build strong relationships with residents, relatives and colleagues, helping to create a positive village community. What you'll bring • Experience working within a housing, leasehold, hospitality or retirement living environment., • Previous experience managing teams and administrative functions., • Strong organisational, financial and people management skills., • Excellent communication and relationship-building abilities., • A proactive, customer-focused approach with a passion and tenacity for delivering exceptional service., • Ability to balance empathy and compassion with professional boundaries., • Able to complete an enhanced DBS check

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Sales Manager - Groups and Mice is responsible for proactively soliciting and managing business within Groups and The MICE segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales. The Senior Groups Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the MICE/ Groups segment, manage a profile of Corporate and Third parties in groups/conference and working collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Sales Manager Groups actively manages account production, identifies new business opportunities and works along side the events team and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels including utilization of Opera S & C and SFA. CORE WORK ACTIVITIES Ensures that all proactive sales support, reactive sales & event management are given the correct information to ensure that they can carry out their roles effectively. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. effectively responds to and handles guest problems and complaints. Reviews meeting planner results to understand level of guest satisfaction; continuously strives to improve service performance. Supporting operational team with Lobby host and Manager on Duty. Establish and maintain open, collaborative relationships with ambassadors and ensures ambassadors do the same within the team. Responds to incoming group/catering opportunities for the hotel that are outside parameters of the Event Booking Centre. Handles all opportunities for incentive business for the Hotel. Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals. Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information. Utilise Opera S&C and SFA to manage sales & account relationships, as well as group/banqueting bookings. Ensure that information is correct, up to date and the database is current. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Works with the Revenue Management Team to ensure that correct tracking data is collected and recorded. Focuses on building the unit's top line revenue by proactively soliciting and managing group/catering related opportunities. Achieves individual and team sales goals to enable business success. The position will be targeted primarily to develop new business in the group/event segment for the existing year and to a great degree will be targeted to deliver contracted business for future years. Clear market responsibility, as well as targets based against the hotel's budgets will ensure a focused approach. The targets will be based around revenue production in the following markets: Groups & Catering (banqueting) Ensures sales information provided to Event Management is accurate, complete and timely and enables units to meet or exceed guest expectations. Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share. Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand's Customer Service Standards and property's Brand Standards. Executes and supports the business Customer Service Standards and property's Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Your new company An exciting opportunity has arisen with a leading organisation operating within the flexible workspace and professional community sector. Known for delivering exceptional customer experiences and creating thriving business communities, the organisation offers a collaborative, people-focused environment where employees are encouraged to grow, innovate and make a genuine impact. This is a fantastic opportunity for an enthusiastic and commercially aware professional who enjoys building relationships, creating engaging experiences and ensuring operational excellence. You'll play a key role in supporting members, visitors and colleagues while helping to drive the success of a dynamic workspace environment. Your new role As Community Coordinator, you will be at the heart of the customer and member experience, acting as a key point of contact for tenants, visitors and stakeholders. This diverse role blends customer service, community engagement, events management, sales support and operational coordination. Working closely with the Community Manager, you will help deliver outstanding service, increase member engagement and contribute to the commercial success of the location. Key responsibilities include: Acting as the first point of contact for members, visitors and enquiries. Managing meeting room bookings and supporting the achievement of meeting room revenue targets. Supporting member retention through relationship building and renewal conversations. Assisting with workspace tours and responding to prospective member enquiries. Planning and delivering engaging member events that foster a strong community culture. Supporting sales and marketing activities, including research, lead generation and data management. Managing incoming calls, post and deliveries while maintaining excellent service standards. Coordinating access requests, contractor sign-ins and facilities-related activities. Monitoring and reporting on key performance indicators including occupancy, retention and ancillary revenue streams. Supporting daily operational routines, opening and closing procedures, compliance activities and health & safety requirements. Acting as a capable deputy for the Community Manager when required, helping to maintain continuity and high standards across the workspace.This role offers an excellent opportunity to make a visible impact while developing a broad skill set spanning customer experience, operations and commercial performance. What you'll need to succeed To be successful in this role, you will be a confident communicator with excellent relationship-building skills and a passion for delivering exceptional customer experiences. Essential Skills & Experience Previous experience in a customer-facing, community, hospitality, workspace, facilities or business support role. Strong customer service and relationship management skills. Excellent organisational and multitasking abilities. Experience coordinating events, meetings or member activities. Commercial awareness with an understanding of sales, customer retention or revenue-generating activities. Strong communication skills, both written and verbal. Ability to work independently while managing competing priorities. Confident use of Microsoft Office and business systems. Proactive and solution-focused approach to problem-solving. Ability to build positive relationships with customers, colleagues, suppliers and stakeholders.Desirable Experience Experience within co-working, serviced office, hospitality, property or facilities environments. Exposure to sales support, lead generation or member retention activities. Knowledge of health and safety processes and operational compliance requirements. Experience supporting social media, marketing initiatives or community engagement programmes.Personal Attributes Friendly, approachable and professional. Highly organised and detail-oriented. Commercially minded and customer-focused. Adaptable and resilient in a fast-paced environment. Collaborative team player with a positive attitude. Eager to learn, develop and contribute to organisational success. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Do you have experience project managing renewable energy installations? Do you thrive in a busy, fast-paced environment where no two days are the same and you have plenty of autonomy? If so, this could be the role for you! We are looking for a self-driven and highly organised Solar Project Manager to oversee the office-based management and coordination of our solar and battery storage installations. The successful candidate will be confident managing multiple projects simultaneously, comfortable handling conflicting priorities and passionate about delivering an exceptional customer experience. You will play a key role in ensuring our installations run smoothly from scheduling through to completion, while building strong relationships with customers, installers and colleagues. About the RoleYou will be responsible for managing and coordinating the resources, equipment and people required to deliver multiple solar and battery storage installations at any one time. You will ensure projects remain on schedule, regulatory requirements are met, and customers receive a consistently high level of service. Key Responsibilities • Manage the day-to-day installation diary, including booking, scheduling and making changes as required., • Liaise with customers throughout the installation process, providing regular updates and ensuring they are kept informed., • Organise equipment and kit lists for each installation, ensuring installers have everything they need to complete the work., • Oversee the day-to-day progress of installations, liaising with installers and customers to ensure projects are completed on time and to an exceptional standard., • Manage installation escalations, identifying solutions quickly and keeping customers informed throughout., • Complete all necessary regulatory and compliance paperwork following installation., • Manage and coordinate installers' diaries, ensuring resources are planned and allocated effectively., • Lead and support the Project Coordinator team, ensuring work is prioritised and completed efficiently., • Take inbound calls and deal with general enquiries., • Identify opportunities to improve processes and increase the efficiency of project delivery., • Ensure projects are delivered in line with company procedures, regulatory requirements and customer expectations. Benefits Competitive Salary – Reflective of your skills and experience. Career Progression – Opportunities to grow as we grow, with clear development pathways. Generous Holiday Allowance – 25 days of annual leave plus bank holidays. Private Medical Insurance – Vitality cover and 24/7 GP access for peace of mind. Wellbeing Perks – Discounted gym memberships to help you stay active and healthy. Team Culture – Regular team-building events that make work enjoyable and collaborative. Ongoing Training – Continuous learning and professional development opportunities. Supportive Environment – A team-focused culture where your voice matters and your contributions are valued. Requirements We are looking for someone who is organised, proactive and able to take ownership. You will ideally have: • Previous experience project managing renewable energy products or installations., • Experience working in a similar project management, operations or coordination role., • The ability to manage multiple projects and conflicting priorities effectively., • Excellent communication and relationship-building skills., • Strong attention to detail and excellent organisational skills., • The confidence to handle customer and installation escalations calmly and professionally., • The ability to work independently and take ownership, while also working effectively as part of a team., • A genuine passion for renewable energy and sustainable technology., • Experience managing or supporting a team would be advantageous., • PRINCE2, PMP or an equivalent project management qualification is desirable but not essential

Barchester are recruiting a Customer Relationship Manager to join our prestigious care home team.

We are hiring a Technical Program Manager to join our Technology team at Engine. You will support product consultants, engineering leads and our account managers with planning and commitment setting, as we scale internationally and continue to grow our client base with competing needs. Owning relati

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes.

Fujitsu UK is seeking a UK Head of Quantum to establish and lead a new UK quantum capability, reporting to the UK CTO within the Technology Group.This role will translate Fujitsu’s global quantum strength into market-ready services and client outcomes.You will build the team, governance, and deliv

Engage with customers to meet expectations and enhance the overall customer experience. Reporting to the Operations Manager, you will oversee the planning, execution, and performance of your team while ensuring high standards of safety, compliance, and efficiency. Customer service focus, ensuring po

My client is seeking to hire a Client Relationship Manager to join their growing team in London. Build and maintain strong relationships with clients, fund boards and key service providers, including investment managers, administrators, distributors and depositaries. This role is responsible for man

Development Management Team Leader (Majors & M&W).You will join a Local Authority within the Home Counties as an experienced Development Management Team Leader / Major Development Management Team Leader, providing leadership, technical expertise, and strategic support within a busy Development Manag

Evosearch Limited is seeking a Senior Manager/Director to launch and lead a new aerospace executive search division.

You will partner with marketing, sales, strategy, and product to plan and execute large customer conferences, internal field kickoffs, and special programs across Europe.

Ensuring that deliverables are met on time for the customer (full software life cycle experience is key).

Randox Laboratories Ltd is seeking a Head of Sales to lead our North Africa expansion from London.You will manage a sales team, develop distributors, and drive revenue growth across established and new markets.Regular travel to North Africa (approx.The role requires a strong track record in leading

BloombergNEF Wind Research Team Leader.BloombergNEF (BNEF) is seeking a highly motivated and experienced individual to lead our global analysis team covering the wind industry.You have a passion for clean energy and the transition to a low‑carbon power system and want to help your dedicated team r

Software Technical Team Lead - 3683-1.SC must be in place prior to starting the contract.Join our dynamic team as a hands-on Software Engineering Team Lead, where you'll spearhead a medium-sized team to deliver our Missile Control Software.In this fast-paced role, you'll drive the entire development

BBX UK is seeking a dynamic Regional Franchise Leader to grow the BBX community in your region.You will personally drive business owner engagement, present BBX capabilities, and lead a field team to deliver growth and profitability.You must be a self-starter with strong communication, presentation a

Facilitate discussions with implementation managers, processor teams, solution architects, and business stakeholders, translating complex technical topics into actionable plans. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that

NFP, part of the Aon group, seeks a Senior International Consultant to lead strategic client relationships and grow our international benefits portfolio. You will oversee Account Managers and ensure high-quality consulting aligned with global strategies.

The Project Manager Lead is responsible for leading and delivering construction, fit-out, refurbishment, and workplace projects with individual project values of up to £5M. In addition to managing individual projects, the Project Manager Lead is responsible for maintaining oversight of the client's

Technology Platform, Engineering & Operations (TPEO) is seeking a highly motivated Technical Project Manager (AVP) to lead the delivery of complex technology programs and strategic initiatives across a global enterprise environment. Technology Platform, Engineering & Operations (TPEO) is seeking a h

Project Manager Lead to drive construction, fit-out, refurbishment, and workplace projects within a structured portfolio. You will oversee initiatives from initiation to handover, manage client relationships, and coordinate multidisciplinary teams across procurement, design, and delivery to achieve

Build Circle, a progressive technology consultancy, is seeking a senior technologist to lead cross-functional teams and mentor peers while delivering modern web applications in a fast-paced, iterative environment.You will work across back-end and front-end stacks, build microservices on container-ba

Amazon Construction Managers are part of a fast-paced team delivering data centres for our Customers. We are diverse, upbeat, creative, team of engineers and managers working on a daily basis to develop innovative data centres for our Customers. We support all AWS data centers and all of the servers

Fractile was founded in 2022 on the bet that, eventually, the world’s most capable AI systems would be limited in their impact by the time taken to produce useful outputs.We bet everything on the logical conclusion: that the only way to truly unlock this latent value, to make speed viable at scale

The role requires senior-level engagement, complex negotiations and durable relationships with high-value clients in finance and data services.

Remote is hiring a Senior Manager, Sales - Account Management (Existing Customer Expansion) to lead the Global Expansion team within the Go-To-Market organization. You will drive and coach a quota-bearing Account Management group, working across Product, RevOps, CS, Marketing, and Finance to deliver

Proven experience managing enterprise customer relationships: you have managed a complex book of business, and escalated technical issues in a fast-paced environment. Your MissionAs a Senior Technical Account Manager at the company, you'll be the bridge between our most strategic customers and our i

ECM Selection (Holdings) Limited in Cambridge invites a lead developer to head a small team delivering high‑quality C# WPF UI work.You will mentor 3+ developers, drive productive processes, and enforce robust testing and documentation practices in a collaborative, family‑like environment.You wil

Ensuring that deliverables are met on time for the customer (full software life cycle experience is key).

Based onsite at London (Boston House, W1T 6EY), you will build and manage a high‑performing sales team, develop distributor partnerships and drive revenue growth across new and existing customers. The role requires coaching staff, setting strategy, accurate forecasting and regular customer visits

Ogilvy UK is seeking a Creative Director with a strong art direction background to lead creative work on our health portfolio.You will balance hands-on leadership with team development to deliver big, effective ideas that meet client and patient needs.You will mentor art directors, designers and cop

Build and maintain strong relationships with government counterparts, private sector actors, DFIs, and other partners.

You will bridge our technical product and customers, guide SOC integrations, troubleshoot alerts, and drive value through proactive relationship management. Dropzone AI, a remote-first cybersecurity company, is hiring its first Technical Account Manager. You’ll own customer communications, plan me

As a primary customer liaison, you will build long-term relationships and act as a customer advocate, guiding them in the adoption of industry best practices and providing value through agile delivery. Act as the primary customer liaison, managing all communication and relationships between the proj

Provide constructive performance feedback regarding staff performance to leadership and line managers.

Amey is seeking a Principal Project Manager for its Property & Buildings team within Advisory.

Due to sustained growth and continued investment, a new role is being created for an experienced Project Design and Engineering Manager to join our Ports & Maritime team.

Rider Levett Bucknall (RLB) in London seeks a Senior Utilities Project Manager to drive delivery of high‑profile infrastructure programs across electricity, water, gas and data centre projects.