Customer service adviser jobs in St AlbansCreate job alerts

A recruitment agency in Hemel Hempstead is seeking a Commercial Loan Adviser to enhance customer relations and provide expert loan advice. The role requires outstanding customer service skills, analytical ability, and ideally a degree or CeMAP qualification. We offer a competitive salary between £32,500 and £35,000, with potential bonuses and benefits. Join a dynamic team to build your career in mortgage consulting. #J-18808-Ljbffr

We are recruiting a Commercial Loan Adviser for a successful firm of specialist brokers who pride themselves on commitment to customers, ability to help clients an unprecedented level of industry knowledge. This company is well established, highly successful with great plans and goals in place which offers a wonderful place for mortgage professionals to build their career. This role is working on the commercial side of the business, arranging Bridging & Commercial Loans, mostly dealing with introducers (Brokers, Accountants, Solicitors) • Using effective questioning skills to establish customer needs, recommend lenders mortgage products and service to customers for whom they are suitable as part of a full advice and recommendation service delivered over the telephone., • Ensure that all advice is given on the basis of a full and detailed fact find which complies with both the company’s and our regulator’s requirements. Maintain accurate and relevant customer records, • Present appropriate recommendations in a clear, concise and accurate manner, both verbally and in writing. Confirm all advice in writing to the customer. Undertake appropriate and timely oral and written disclosure. Comply with the businesses requirements for the content and format of the information provided., • Project a professional image to your customers and colleagues. Build strong customer relationships and provide an excellent customer experience, whilst adhering at all times to company procedures and the FCA’s MCOB regulations and guidance., • Maintain an excellent knowledge of the our lenders mortgage products, underwriting and affordability requirements, • Proactively pre-empt issues with regards to customers and resolve problems arising, • Understand what Treating Customers Fairly (TCF) means within your work, • Actively participate in one-to-one review meetings, coaching and training as required by your line manager. Meet agreed performance goals, • Achieve such qualifications required within the role (CeMap), • Ensure that your knowledge and use of OMS (CRM Database) is accurate and appropriate; maintain and develop this knowledge, • Deal with and update brokers on a regular basis, • Converse with lenders on a regular basis, • Ideally Educated to degree level or CeMAP level 3 (if not already gained will be given support to achieve this, • Outstanding customer service and communication skills, • The ability to explain complex information clearly and simply, • The ability to respect confidential information, • A friendly, approachable attitude and an excellent judge of character, • A natural problem-solver with strong analytical skills, outgoing, good on the phone, proactive, hardworking and not a clock watcher., • High attention to detail, • Previous experience within the mortgage sector, from a broker or lender background, • Our client will also consider candidates who have already achieved the CeMap qualification and looking for their first role within the sector, • A good level of IT skills, • Hemel Hemel Hempstead based – (out of town, parking onsite), • 9-6pm, 5pm finish on a Friday, • Starting Salary: £32,500 to £35k, potential to rise to £40k plus bonus, • Quarterly bonus – made up of personal targets and company performance, • PMI, • Social events, nights and days out, • Nice offices – facilities include chill out room, • Annual leave – starting at 23 days, rising to 25, • Interview process – telephone interview followed by face to face interview Associate Full-time Consulting #J-18808-Ljbffr

Placed within our contract management team (as part of our group legal and compliance function), a Contract Manager will be responsible for the in-life contract management of one or more key accounts for Computacenter; ensuring any change to service requirements, service levels, charges, and other contractual parameters are managed effectively to mitigate risk, and to maintain / grow account profitability. Working as a Contract Manager you will be involved in matters of contract interpretation, assurance of project contracting and will be seen as a trusted advisor, working in collaboration with the Service & Account Management functions. In this capacity a Contract Manager will become heavily involved in managing and handling disputes and negotiations, with the intent of ensuring a positive outcome for Computacenter. You will need to bring problem solving skills, knowledge of contracts and the ability to draft and review contractual terms, knowledge of IT services and proven relevant experience in previous roles to succeed in this role. Contract Managers are a key conduit for the Service & Account Management teams into the legal function and are therefore also client facing, and there will be a requirement for travel as a result (which is client dependent). • Create and maintain relevant contractual and commercial control documentation (e.g. Contract Calendar; Change Control Log, W@R Register etc); with the assistance of the assigned Legal Adviser as appropriate, • Obligations Management: tracking of key customer and supplier obligations required to be fulfilled, • Ensure Charging, Relief and Change Control and other key contract and commercial mechanisms are operated in accordance with the contract and the Change Policy, • Draft Complex CCNs and other ancillary contract documentation such as updated conformed contracts and Financial Models as required by the terms of the Contract, • Act as the principle contact for sales and operational teams on contract issues and single point of contact for escalation to legal advisers, • Act as a trusted adviser to sales and operational teams to assist in delivering contractual obligations and to assist in identifying commercial and contractual solutions to in life issues, • Interface with Customers and internal departments to understand Contract Change / and additional service requirements and negotiate certain contract terms, • Liaise with and escalation to relevant Group area for policy queries and act as a subject matter expert in managing the contract in accordance with appropriate Company Policies e.g. Commercial Policy, • Implementation of best practice regarding Deal Risk: i.e. pro-active monitoring of key risks identified at bid stage and ensuring risks are identified, tracked and reviewed on a regular basis by the Account Team, • Provide accurate feedback with assigned Legal Adviser to pre-sales functions regarding deviation from modelled solutions and issues in contract operation, • Proven experience managing large and complex contracts, • Good standard of drafting capability, • Ability to work within senior teams and advise and escal as appropriate, • Ability to understand and manage complex risks and issues, • Good communication skills and ability to operate across different levels of management and senior management, • Understanding of managed service commercials including P&L, Balance Sheet and associated internal finance systems, • Excellent Project Management and planning skills on major contract negotiation, • Experience of dispute resolution, • "Can do" attitude to problem solving within team dynamic, • Work closely and collaboratively with the assigned legal adviser. #J-18808-Ljbffr

Seeking a remote Customer Service Adviser/Sales Support Agent with experience in customer service or phone sales. Responsibilities include handling inbound and outbound calls, assisting prospects and existing customers with insurance needs, and providing empathetic, solution-oriented support.

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services. As you are a bank worker, you will be able to pick and choose the shifts that you work, and services have a mixture of hours that can include evenings and weekend

Maintain high standards of customer service and satisfaction. Excellent communication and customer service skills. Keep customers informed throughout the service process and manage expectations.

Previous reception or front-of-house experience (legal or professional services preferred).

Childrens Residential Support Worker Temp to Perm 39 hours per week | £12.Immediate starts available We are currently recruiting for a Childrens Residential Support Worker to join a residential home supporting children aged 513 years with emotional and behavioural difficulties (EBD).This is a

The service is staffed 24 hours a day by a dedicated team of Support Workers, led by an experienced Registered Manager. GP service and second medical opinion, to ensure you are the best you can be Enhanced Maternity Package, so you can truly enjoy this special time Pension contribution, to help secu

We are recruiting for a Service Advisor to join our. You will be well versed in delivering high xrnqpay levels of customer satisfaction in a very busy and demand.

You'll have excellent communication skills and experience in a selling/customer service environment. Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department. We are looking for a Service Advisor who has the ability to work to deadlines and handle s

Wise Monkey Recruitment ltd is seeking a friendly and confident Temporary Customer Service & Telesales Assistant for an office-based role in Dorking. You will contact customers by phone and email, assist with online submissions, answer questions, and support users through the process.

Keys Group is recruiting a Support Worker for the Bournemouth (BH5) area.The role involves daily support for individuals with diverse health needs, helping with daily tasks, promoting independence and personal development, and accompanying to appointments.Full training is provided, with opportunitie

Support the OT Duty service and manage lone working procedures to ensure efficient service delivery. Lead service and staff development initiatives, identifying improvement areas and implementing action plans for optimal performance. Promote and support safeguarding policies, ensuring the welfare of

This is an excellent opportunity for an experienced Receptionist, Front of House professional, or Customer Service Administrator who enjoys working in a people-focused role and takes pride in delivering outstanding service. Exceptional customer service skills with a genuine passion for helping other

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Hoddesdon you will: Deliver plumbing and heating supplies within the local area Build strong relationships with our customers Carry out daily vehicle checks to ensure everything is safe and ready to go Load and unload deliveries, including manual handling * Serving customers on the trade cou

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We’ll give you full training and support — all you need is a great attitude, strong customer service skills, and the desire to grow your career one sweet moment at a time. APPLY NOW /n /n /n This store is designed for ease and enjoyment — a space where customers can pop in, pick up their fav

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Job Description We are looking for a Receptionist to join our small, friendly team.You will be the first point of contact for SpaceAM, looking after our visitors, callers and deliveries, keeping the front office running smoothly and supporting teams across the business.Because of the nature of our

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Our ideal Customer Services Assistant will: Have an enthusiastic can-do attitude Display passion for delivering excellent customer service Be an excellent team player Arrive equipped with a desire to succeed in your role Thrive working under pressure Demonstrate outstanding timekeeping and reliabili

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Are you passionate about cooking and love helping others find the perfect ingredients for their culinary creations? Join us as a Sales Assistant in our retail store, where you'll serve up exceptional customer experiences, share your knowledge of premium cookware, and help our customers cook up succe

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Compass Group UK&I Defence division is seeking a Customer Services Assistant on a zero-hours basis to support operations across Defence sites. The ideal candidate will bring a can-do attitude, customer-focused approach, and the ability to work well under pressure, with prior catering or service. You

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At Practice Plus Group, we currently deliver more than 70 different healthcare services across the UK with some of these services being rated ‘outstanding’ by the CQC. Our healthcare services include hospitals and surgical centres and we are proud to be the UK’s leading independent provider of

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You will play a crucial role in ensuring the smooth operation of daily administrative functions while providing an exceptional service to students, parents, and staff. A registered (on the Update Service) Enhanced DBS check is advantageous, or you must be happy to have one processed at a cost.

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Join a team that values customer service, visual standards, and stock accuracy while benefiting from Frasers Group discounts and career development opportunities. You will engage with customers, help select products, and contribute to a fast-paced, high-energy shopping experience.

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Adecco Romford & London East are seeking experienced School/ College Receptionists & Administrators to be the welcoming face and administrative backbone of a school in Havering.You will manage front-desk duties, handle pupil and parent enquiries, and support SEN Admin, Admissions & Attendance, Exami

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Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers. A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner. Communicate workshop advise to

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As a Service Advisor, you'll be the main point of contact for customers throughout their service journey - from booking and check-in through to handover and follow-up. Promoting additional services and service plans where appropriate. Excellent communication, organisation, and customer service skill

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You'll greet customers, book services, provide progress updates, upsell when appropriate, and keep systems accurate. Autotech Recruit is seeking a Temporary Service Advisor to support dealerships across the UK from Blackburn. Ideal candidates have prior service advisor or Aftersales experience, stro

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