Customer service advisor jobs in ShrewsburyCréer des alertes d'emploi

If you take pride in providing a great customer experience, we'd love to hear from you. Owning customer cases from start to finish, ensuring successful resolution.

Job Title: Call Centre Advisor Pay Rate: £13.10 per hour Contract: 3-month temporary contract Location: Shelton Start Date: 2nd February Hours: Full-time, Monday to Friday, 9:00am–5:00pm Join a Busy and Supportive Contact Centre We're recruiting confident and engaging individuals to join our client's contact centre team as Call Centre Advisors . This role is ideal for someone who enjoys speaking with customers, handling a variety of enquiries, and working in a fast-paced call centre environment. You'll be responsible for managing inbound customer contacts via phone and email, providing accurate information and resolving queries efficiently. If you're motivated by delivering a high standard of service and enjoy working as part of a team, this could be a great opportunity for you. Key Responsibilities Answering inbound calls and responding to customer emails professionally and efficiently Managing customer enquiries through to resolution, ensuring a positive outcome Liaising with internal departments and third-party partners as required Working to service levels and performance targets within a contact centre setting Making informed decisions to resolve customer issues effectively Logging customer interactions accurately and highlighting recurring issues or process improvements Skills & Experience Required Clear and confident communication skills, both verbal and written Professional telephone manner with a customer-first mindset Ability to remain calm, focused, and solution-oriented in a high-volume environment Strong listening skills and good attention to detail Comfortable working in a structured, fast-paced call centre Previous experience in a call centre, customer support, retail, or hospitality role is beneficial Good time management and organisational skills Interested? If you're looking for your next role within a call centre environment and enjoy delivering great customer service, we'd love to hear from you. This vacancy is advertised by Morson Talent on behalf of our client. Due to application volumes, only shortlisted candidates will be contacted. TPBN1_UKTJ

Call Centre Sales Advisor - New Enquiries Are you experienced in Call centre or New enquiry sales? We are seeking someone who is confident on the phone, people-focused, and motivated by helping others take the next step? This is a fast-paced, purpose-driven role combining high-quality customer service with strong sales and conversion skills in the Healthcare Sector. As a New Enquiries Sales Advisor, you'll be the first point of contact for individuals and families seeking support for a service that supports Healthcare. You'll respond to enquiries, provide clear and reassuring information, and guide people confidently toward assessment and care options. This role is ideal for someone with telesales or sales-driven customer service experience who thrives in a KPI-led environment and can handle sensitive conversations with professionalism and empathy. Key Responsibilities Enquiry handling - Respond promptly to inbound enquiries via phone, email, and online forms Make outbound follow-up calls to warm leads who haven't yet booked Act as a calm, knowledgeable, and trusted point of contact Build quick rapport with callers who may feel anxious or uncertain Clearly explain assessment options, care pathways, pricing, and funding routes Understand individual needs and recommend appropriate next steps Handle objections and hesitation with sensitivity and confidence Convert enquiries into booked assessments while balancing urgency and care Participate in call coaching, training, and feedback sessions Use performance data to improve conversion rates and call quality Share insights on common questions or barriers to support process improvement Skills & Experience Essential Experience in telesales, call centre, or sales-focused customer service Confident and engaging telephone manner Comfortable working to KPIs and conversion targets Ability to manage sensitive conversations professionally High energy, resilience, and a proactive mindset Desirable Experience within healthcare, mental health, or neurodevelopmental services Familiarity with CRM systems and call-handling software Experience working with inbound or warm enquiries If you enjoy meaningful conversations, thrive in a results-driven environment, and want a role where your communication skills truly matter, this could be an excellent next step. What's on offer Salary Paying £25-26K Full training on services, pathways, and compliance Performance reviewed regularly with clear KPIs and support Opportunities for progression into senior advisor or leadership roles TPBN1_UKTJ

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

Customer Service Advisor - Leeds/HybridDo you want a role where helping someone genuinely changes their day?Looking for work that feels meaningful, not just another queue of tasks?Ready for a role that offers a blend home working with supportive time in the office? About the RoleAs an Advisor you w

Customer Service AdvisorLocation:Newcastle, NE12 8BUSalary:Starting at £26,133 per annum, increasing with role progression, plus £1,200 performance-based bonusHours:40 hours per weekShifts:Monday to Friday, 9:00am 6:00pmHolidays:21 days annual leave (increasing to 23 days after 12 months service)

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

We are recruiting for a permanent Customer Service Advisor to speak both German and English. To deliver customer service / excellence in all aspects of supporting t. Dealing with customer quires on our system and translating replies from English to German and German to English.

Customer Service Advisor - Leeds/Hybrid Do you want a role where helping someone genuinely changes their day? Looking for work that feels meaningful, not just another queue of tasks?

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

Customer Service Advisor - Leeds/Hybrid Do you want a role where helping someone genuinely changes their day? Looking for work that feels meaningful, not just another queue of tasks?

Previous customer service experience (insurance, automotive, or finance is a bonus). Maintaining accurate, up‑to‑date customer records in the CRM system. A confident problem‑solver who enjoys delivering great customer experiences.

Customer Service Advisor - Leeds/Hybrid Do you want a role where helping someone genuinely changes their day? Looking for work that feels meaningful, not just another queue of tasks?

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

Customer Service Advisor - Leeds/Hybrid Do you want a role where helping someone genuinely changes their day? Looking for work that feels meaningful, not just another queue of tasks?

Międzynarodowa firma z branży usługowej z siedzibą w Krakowie poszukuje Doradcy ds.Kandydat będzie odpowiedzialny za wsparcie klientów przez różne kanały oraz analizowanie zapytań.Oferujemy konkurencyjne wynagrodzenie, elastyczny model pracy oraz szeroki pakiet benefitów.Wymagana znajomo�

Customer Service Advisor - Leeds/Hybrid Do you want a role where helping someone genuinely changes their day? Looking for work that feels meaningful, not just another queue of tasks?

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations. Honesty, integrity and a positive and proactive approach towards high standards and service levels.

Customer Service Advisor - Sheffield, S11 8HD Responsibilities Customer Service Advisor - Sheffield Monday-Friday, 08:45 – 17:00, No Cold Calling, No Sales, Inbound Calls Only, Hybrid Working

We are committed to our STAR Housing values, excellent customer service, and continuous improvement. Contribute to projects and build relationships with colleagues, suppliers, and customers. Participate in team meetings, training, and service improvement initiatives.

Property Team AdministratorSalary available on company websiteSt Albans Diocese, St AlbansPart Time (0.Permanent Hybrid workingJob posting date: 29 December 2025Closing date: 19 January 2026, noonjob Ref: Full Job DescriptionThe diocese is seeking a part time administrator with good IT and inter

Experience of customer service. To book home visits for advisors and retrofit assessors, keeping calendars up to date with appointments, cancellations, and amendments. Experience of providing administrative support to colleagues and external customers or partners.

Buying and Merchandising Administrator Permanent Newcastle Upon Tyne Competitive Salary Closing Date: 26 January 2026 We are the heartbeat of the city.Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch.Bringing the people and commu

Pension scheme, matched up to 8%Life Assurance up to 3 times your salaryFlexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored to meet your individual needsPaid DBS and renewalsAccess to private holiday home getaway in TorquayWellbeing Support – our 24/7 Employee A

We are committed to our STAR Housing values, excellent customer service, and continuous improvement. Contribute to projects and build relationships with colleagues, suppliers, and customers. Participate in team meetings, training, and service improvement initiatives.

REWARDS PACKAGEUp to 30 days annual leave pro rata (after 2 years’ service) Pension scheme, matched up to 8%Life Assurance up to 3 times your salaryFlexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored to meet your individual needsSmartHealth – free online GP se

We are committed to our STAR Housing values, excellent customer service, and continuous improvement. Contribute to projects and build relationships with colleagues, suppliers, and customers. Participate in team meetings, training, and service improvement initiatives.

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Boutique Independent Agency | Head Office: St Katharine Docks.Sales at the premium end of the London property market is fast-moving, detailed, and highly collaborative.At CHBL, transactions span Central London, working with both domestic and international clients across resale homes and brand-new de

What Youll Do Act as the main internal contact for regional customers Support the Sales Account Manager with actions, plans, and customer follow-up Prepare quotes, proposals, meeting packs, and reports Log and manage opportunities, MSIs, CWCs, and quotes in CRM Track pipeline progress and follow up

About the RoleAre you looking to kickstart your career in supply chain and purchasing? This is an exciting opportunity to join a dynamic industrial business unit as a Supply Chain Executive.Youll play a key role in ensuring that products and raw materials are always available supporting both produc

They strive to deliver an exceptional service at all times. They pride themselves on providing personal, practical and cost effective service to their clients The Job:We are delighted to be assisting our client with their requirement for.

Senior IFA Administrator (Our ref AL1396)Quorn, Nr Loughborough, Leicestershire (Hybrid option available 3 days in office, 2 days at home)Salary £26,000 - £29,000 depending on experienceMy client is a Chartered Financial Planner and due to continued growth, they now have an exciting new opportuni

Payroll & HR AdministratorManningtree | Competitive salary | Full time | Monday to Friday | Permanent A full-time, permanent opportunity to join a growing logistics firm, supporting payroll accuracy and key HR processes for drivers and office-based staff.IntroductionOur growing logistics firm is rec

Job DescriptionStart the New Year with a new role in our new depot !£32,760 pa (£15.Sunday-Thursday or Monday - Friday 06:00 - 14.Take your warehouse career to the next level with Sysco GB.Were home to some of the UKs leading food businesses including Brakes and Fresh Direct, and were about to ope

Customer Service AssistantCome and join our team!As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. How do we do this? Competitiv

Thrive Group are delighted to be working with our client in Trowbridge, who is actively looking to recruit a Warranty Administrator to join the team on a permanent basis.What you will be doing: You will work as part of a team responsible for the processing of Manufacturer warranty claims and ensur

Customer Service AssistantCome and join our team!As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. How do we do this? Competitiv

Sophia at Avocet Legal Careers is thrilled to present an excellent opportunity for a Legal Administrator to join a forward-thinking and ambitious law firm's Conveyancing team in Taunton.This is a great chance to become the backbone of the conveyancing process, playing a pivotal role in ensuring smoo

Customer Service AssistantCome and join our team!As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. How do we do this? Competitiv

This well established, local directly authorised financial planning firm in Bradford-on-Avon is looking to recruit an IFA Administrator as part of their growth journey As an IFA Administrator you will be joining their back office team who support their local Financial Advisors.

Customer Service AssistantCome and join our team!As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. How do we do this? Competitiv

Youll work closely with the Sales Account Manager to deliver excellent customer service, accurate administration, reliable forecasting, and measurable sustainability xrnqpay improvements.

Customer Service AssistantCome and join our team!As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community. How do we do this? Competitiv

Experience of customer service. To book home visits for advisors and retrofit assessors, keeping calendars up to date with appointments, cancellations, and amendments. Experience of providing administrative support to colleagues and external customers or partners.

Quality Systems Administrator (Maternity Cover).To develop and maintain site Quality Management System to ensure compliance to codes of practice, best practice guidance, regulatory and legislative requirements are met.Deputizing for Quality Systems Group Leader (as required), driving the Technical S

Experience of customer service. To book home visits for advisors and retrofit assessors, keeping calendars up to date with appointments, cancellations, and amendments. Experience of providing administrative support to colleagues and external customers or partners.