Customer service advisor jobs in ShrewsburyCreate job alerts

It’s not always easy—but it’s worth it. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Whether it’s helping someone struggling with their energy bills or advising on greener energy choices, you’ll have a real impact.

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

We are looking for a driven and personable individual to join our team as New Car and Electric Vehicle Advisor at our state of the art Shrewsbury Ford and Kia showroom. If you have a passion for new technology including electric vehicles and are committed to providing excellent customer service, we’d love to hear from you! As a Ford and Kia New Car Advisor, you’ll be in the driver’s seat of delivering exceptional customer experiences. You’ll help match our customers with their dream vehicle, so you will be conducting test drives, talking about the latest technologies such as the exciting Electric Vehicles and initiating vehicle handovers. • From online enquiries to showroom visits, you’ll turn leads into loyal customers., • Provide expert advice and personalised solutions that exceed expectations., • We will help you learn Ford’s and Kia’s latest innovations and technologies so you can wow every customer., • Undertaking enthusiastic presentation of the vehicle and carry out test drives., • Handing over New Vehicles, explaining the fantastic features to the customer, to maintain the highest satisfaction., • And of course, we will celebrate success and watch your earnings skyrocket!, • A people person with a passion for delivering exceptional service., • Sales experience is great, but enthusiasm and drive are even better!, • Great communication skills and a knack for negotiation., • A valid driver’s license (so you can enjoy our wonderful range of vehicles)., • A fast-paced, exciting environment where no two days are the same., • Uncapped earning potential - the harder you work, the more you earn., • Class-leading training to help you shine in your role and climb the career ladder., • A chance to represent brands synonymous with innovation, quality, and adventure., • Base salary of £25,000 per annum plus commission, • Optional company vehicle, • An average of 5 days per week so you can enjoy your time off, • Employee and family discounts on New and Used Cars as well as service and parts, • Life assurance, • 30 days holiday (inc. bank holidays), • Health and Wellbeing benefits, • The opportunity to be part of a forward-thinking Employee Ownership Trust business Monday to Saturday, an average of 42 hours per week. Join Furrows Group and take the next step in your career with a company that values integrity, customer service, and excellence. If you have the skills and experience, we are looking for, we would love to hear from you! Furrows Limited is a diverse and inclusive employer, and welcomes applications from people of all backgrounds and experience. #J-18808-Ljbffr

Job Title : Membership Advisor Hours : 32 per week Rate of Pay : £12.71 per hour Location : Shrewsbury Bannatynes are renowned for providing exceptional fitness and wellness experiences across the UK. We pride ourselves on our states of the art facilities and our commitment to helping our members achieve their health and fitness goals. We are currently looking for a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. • B-Fed - complimentary lunch or breakfast., • Flexible schedule., • 28 days annual leave increases with tenure., • Free gym membership., • Complimentary gym membership for another person (after 2 years service)., • Discounted Spa Treatments - 30%, • Discounted Spa Goods - 20% ELEMIS Products., • Discounted Meals and Beverages - 50% cafe/bar., • Career & Personal Development training., • Mental Health, Well-Being and EAP Services., • Length of Service Awards., • Staff Awards and Bonuses., • Discounted entertainment and shopping., • Promote and sell memberships through tours, presentations and follow ups with prospective members. Conduct engaging and informative tours of the club, highlighting key features and benefits., • Achieve and exceed individual and team sales targets by identifying and pursuing new business opportunities., • Provide a welcoming and informative experience for all potential and new members., • Handle inquiries, appointments and follow up calls in a professional and timely manner., • Manage the membership sign up process, including completing contracts, entering data into the membership system and processing payments., • Maintain accurate and up to date membership records and ensure confidentiality of member information., • Assist with administrative tasks such as preparing reports and tracking sales metrics., • Collaborate with the fitness and customer service teams to ensure a seamless onboarding process for new members., • Participate in member retention activities, such as welcome calls, and satisfaction surveys, to enhance member engagement and loyalty, • Promote club programs, services and events to current and prospective members., • Attend weekly video hangouts to discuss KPI performance in absence of a Sales Manager., • Good organisational and multitasking abilities., • The ability to think outside the box and be a self starter with your own initiative., • Have strong interpersonal and communications skills and a customer focused attitude., • A genuine passion for health, wellness and customer service., • The ability to establish rapport, build trust and demonstrate credibility., • The ability to work to deadlines and be KPI driven., • Ability to work flexible hours, including weekends and holidays. It would be desirable if you had previous experience in a sales, customer service or fitness environment along with strong sales and negotiation skills with a proven track record of achieving targets. It would be advantageous if you had a degree or qualification in sales, marketing or a related field. Bannatynes are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives. We offer competitive compensation, opportunities for professional development and a supportive team culture. #J-18808-Ljbffr

New Look is seeking a Sales Advisor to join our store team. You will deliver the highest level of customer service, help shoppers find the perfect outfits, and create an inviting, fashion-forward environment on the shop floor. You will be supported by the Store Manager and our Online Academy to develop your styling knowledge and sales skills, with opportunities to progress as you grow with the brand. This role is ideal for someone who loves fashion, works well with a team, and enjoys helping #J-18808-Ljbffr

Based in Telford | hybrid working available Full-Time & Permanent role Salary up to £45,000 per annum + excellent benefits Search Consultancy are delighted to be working exclusively with one of our long-standing clients in the Financial Services sector to recruit for this new Senior HR Advisor role. The successful candidate will be responsible for collaborating with the wider HR team to provide a comprehensive HR service across the business through the provision of guidance & advice on all HR matters. • Delivering a comprehensive & customer-focused HR Advisory service ensuring all issues are taken to a successful resolution, • Coaching & mentoring HR Advisors on more complex & sensitive ER issues, taking the lead where appropriate, • Influencing & coaching managers across the business on ER issues, whistleblowing & employee tribunals - identifying root causes & seeing through to a satisfactory conclusion, • Building strong & effective relationships with stakeholders across the business, • Supporting with Organisational Development activities including job & salary evaluations, benchmarking, restructuring, redundancies, acquisitions & TUPE, • Ensuring that effective performance conversations, promotions & reward/recognition meetings are taking place across the business, • Reviewing engagement survey results & recommending business improvements where appropriate, • Supporting the implementation of DE&I initiatives across the business, • Analysis of Management Information related to exit interviews, surveys & people metrics to identify trends, • Supporting with the development of HR policies and procedures, • Various other HR related duties as required, • Extensive previous HR experience at Advisor level or above carrying out duties in line with the above spec - this experience is, • ESSENTIAL, • Solid experience both as an HR Generalist and specific Employee Relations experience dealing with complex ER issues, • Candidates who are CIPD qualified to Level 5 or above would be very much preferred for this role, • First class communication skills - both written & verbal - with the capability to coach & influence at all levels of business, • Solid IT skills including Microsoft Office, with the ability to pick up new systems quickly, • Excellent organisation skills with the ability to prioritise & manage your workload effectively Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. #J-18808-Ljbffr

Are you someone who is passionate about agriculture, understands the value of genetic progress, and thrives in a customer-facing? We are looking for an experienced sales person to join our team as a Sales and Breeding Advisor You will be the key point of contact for our customers across Shropshire. You will work directly with progressive farmers, offering tailored genetic solutions and expert breeding advice to help them achieve measurable improvements in herd performance and profitability. Be part of a team driving innovation and transformation in the agricultural sector through cutting-edge genetics and customer-centric service. • Serve as the primary advisor for customers, ensuring optimal product and service recommendations to drive genetic gains and farm profitability., • Identify and pursue new opportunities through strategic prospecting and lead generation., • Deliver exceptional account management to maintain strong, long-term relationships with customers., • Manage your own schedule and customer visits, ensuring consistent field presence across your territory., • Stay informed on industry trends, biotech innovations, and breeding technologies to support customer success., • Background or strong interest in dairy farming, breeding, or animal genetics., • Proven sales experience in agriculture, biotech, or a related field preferred - but we welcome applicants from other sectors who bring strong consultative selling skills and a passion for the industry., • Excellent interpersonal and communication skills., • Self-motivated, organised, and capable of working independently., • Based in and happy to travel within the UK, • Full UK driving license required. ABS-is the world-leading provider of bovine genetics, reproductive services, technologies and udder care products.Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network. We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world’s biggest farmers and food producers. IntelliGen Technologiesis the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co-development of the first semen tank, to the recent ground-breaking launch of our innovative Sexcel® sexed genetics product, we have made our mark in the bovine genetics industry. Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. Pioneering animal genetic improvement to sustainably nourish the world. Our Values • Collaborate as One Team, • Create Value for Customers, • Innovate with Purpose, • Never stop improving Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed. Tackling climate change: • Monitor and identify goals for the reduction of our GHG emissions from our own operations., • Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced, • Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals, • Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs)., • Performance related bonus, • 25 days holidays + Bank Holidays, • Pension, • Health Cash back scheme, • Employee Assistance Program, • Employee share plan, • Flexible Working Policy (Where appropriate/practicable), • Enhanced maternityleave12 weeks at full pay followed by 4 weeks at 50% followed by SMP, • Comprehensive L&D program including career development programs, access to Genus University and Mango (languages) Genus is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team . #J-18808-Ljbffr

As a Sales Advisor with New Look, you will work with your management team to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return to us again and again! You will inspire our customers to look good and express themselves with the latest fashion wherever and whenever they want. You will achieve by being an ambassador for the brand on the shop floor putting our customers at the heart of everything you do. Every single person makes New Look the incredible place it is, and together we're unstoppable. You are someone who expresses your style your way with an eye for the latest trends who champions our customers to express their own unique style. You will be passionate about service and creating a relaxed, friendly and customer focussed experience. As well as championing your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager. #J-18808-Ljbffr

Are you someone who is passionate about agriculture, understands the value of genetic progress, and thrives in a customer-facing? We are looking for an experienced sales person to join our team as a Sales and Breeding Advisor You will be the key point of contact for our customers across Shropshire. You will work directly with progressive farmers, offering tailored genetic solutions and expert breeding advice to help them achieve measurable improvements in herd performance and profitability. Be part of a team driving innovation and transformation in the agricultural sector through cutting-edge genetics and customer-centric service. • Serve as the primary advisor for customers, ensuring optimal product and service recommendations to drive genetic gains and farm profitability., • Identify and pursue new opportunities through strategic prospecting and lead generation., • Deliver exceptional account management to maintain strong, long‑term relationships with customers., • Manage your own schedule and customer visits, ensuring consistent field presence across your territory., • Stay informed on industry trends, biotech innovations, and breeding technologies to support customer success., • Background or strong interest in dairy farming, breeding, or animal genetics., • Proven sales experience in agriculture, biotech, or a related field preferred - but we welcome applicants from other sectors who bring strong consultative selling skills and a passion for the industry., • Excellent interpersonal and communication skills., • Self‑motivated, organised, and capable of working independently., • Based in and happy to travel within the UK, • Full UK driving license required. ABS-is the world‑leading provider of bovine genetics, reproductive services, technologies and udder care products.Marketed in more than 70 countries, ABS has been at the forefront of animal genetics and technology since its founding in 1941. We are uniquely positioned as a global player with a dedicated R&D function and an international distribution network. We breed and distribute the genes of the world’s best bulls, scientifically selecting livestock to increase the profitability of our customers who are some of the world’s biggest farmers and food producers. IntelliGen Technologiesis the technology within ABS that develops sexed bovine genetics that helps customers maximize their profitability and reach their end goals in a fast and efficient manner. We were born to challenge standards. Since the beginning, innovation has been part of our DNA. From co‑development of the first semen tank, to the recent ground‑breaking launch of our innovative Sexcel® sexed genetics product, we have made our mark in the bovine genetics industry. Genusis an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with farmers to transform how we nourish the world – a mission that is important to a sustainable future. Our vision is clear:Pioneering animal genetic improvement to sustainably nourish the world. Our Values • Collaborate as One Team, • Create Value for Customers, • Innovate with Purpose, • Never stop improving DEI Genus is a place where you can be yourself and be part of a growing global team. We have a culture of respect, openness and fairness for all. Whatever your background, your role or your area of work, you will have the chance to thrive in an environment that inspires, challenges and supports you to succeed. Tackling climate change: • Monitor and identify goals for the reduction of our GHG emissions from our own operations., • Drive porcine and bovine genetic improvements which support productivity gains and improve feed efficiency, enabling a reduction in the production of greenhouse gas (GHG) emissions per unit of milk or meat produced, • Identify facility and other opportunities for reductions in GHG emissions, consistent with our goals, • Partner and advocate for policies that advance positive climate goals and identified United Nations Sustainable Development Goals (SDGs)., • Performance related bonus, • 25 days holidays + Bank Holidays, • Pension, • Health Cash back scheme, • Employee Assistance Program, • Employee share plan, • Flexible Working Policy (Where appropriate/practicable), • Enhanced maternityleave12 weeks at full pay followed by 4 weeks at 50% followed by SMP, • Comprehensive L&D program including career development programs, access to Genus University and Mango (languages) Genus is an equal opportunity employer. In accordance with anti‑discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Genus prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Genus conforms to the spirit as well as to the letter of all applicable laws and regulations. Genus plc will never ask you to provide fees or payment for computer, software, or other equipment or supplies during the recruitment and/or onboarding process. If you have any questions about your individual application, please contact the Genus Talent Acquisition team . #J-18808-Ljbffr

Are you passionate about beauty, wellness and a natural at building rapport with customers. You will become an integral part of our team, on the build up to Christmas 2026. As our Temporary Customer Advisor, you'll be joining a friendly team making the connection between Neals Yard Remedies and our customers at this special time of year. This is a great time to work with our fun and collaborative team, who thrive on providing a high touch customer service. You’ll be supporting them in maximising sales opportunities, using your warm and caring approach, to build lasting relationships with a customer inspired approach. You will learn from our knowledgeable and friendly team who are passionate about sharing their experience on skincare, our products, wellness, and therapies, giving expert advice to guide customers in finding the best products for their needs. You’ll be a real people person, able to handle ever changing priorities with ease, naturally friendly and approachable with a caring attitude and comfortable to demonstrate products. This is the perfect opportunity to showcase your ability to tell stories and bring our beautiful products to life. These contracts will run from 2nd November to 30th December 2026 • You'll be friendly and approachable with a passion to learn, • Confident with the ability to build great relationships, • Excellent customer service skills, • Strong knowledge, skills and experience in a busy environment, • A positive 'can do' attitude, • Passion for and/or knowledge of beauty, skincare, wellness, and natural therapies is desirable., • A great team worker who is inspired to deliver great results. Able to work flexible hours as required, including weekends #J-18808-Ljbffr

Shifts available: Monday - Sunday, 7.00am - 10.00pm Salary: UK Notional hourly rate £12.71 per hour (Inclusive of an £xx per hour, store specific location allowance)* Increasing to £13.10 per hour from 1st April 2026 Customer Advisor - Decor Part Time - 19 hours per week 3 Month Fixed Term Contract B&Q Shrewsbury Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim. • Happy to help, eager to learn and just a little bit obsessed with home improvement., • You’re friendly and outgoing, and you get a buzz from helping others., • You’ll be happy to expand your skills by using new technology and learning new ways of working., • You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best. So we can support you during the application or interview process, please contact for any recruitment adjustments. #J-18808-Ljbffr

Here at TUI, you’ll find we’re an inclusive company with a culture of care and by joining the Retail Team as a Travel Advisor in our Shrewsbury store, we’ll support you to become a destination expert so that you can recommend and sell holidays, Cruise, UK Breaks and additional products. You’ll put all customers at the heart of our business by creating unforgettable holiday experiences that make us the best-loved holiday company. As part of our dedication to delivering exceptional customer service and flexibility for our customers, you’ll enjoy a varied shift pattern each week including weekends and bank holidays, and evenings at some of our busier stores. • TUI offers much more than just starting salary of £13.09 per hour, • Be rewarded for exceeding your targets with our commission scheme, • Enjoy fantastic holiday benefits, discounts, special offers and the ability to purchase additional TUI time off, • Benefit from our Health and Wellbeing across key areas – Financial, Health, Social, Community and Career, • Investment in your development and career progression, • Pension scheme and life assurance, • Use your passion to inspire our customers and colleagues whilst enjoying a great amount of fun, • Your drive to achieve will lead you to exceed your sales objectives, in Retail we call it ‘Smashing your Targets’, • You’ll embrace change and rise to the challenges of a customer engaged role both face to face and virtually, • If things don’t go to plan, you’ll need to be confident to actively investigate and resolve any question or complaint, • As technology advances so does TUI, you’ll receive training on a variety of systems empowering you to enhance your knowledge whilst bringing memorable holidays to life for our customers. #J-18808-Ljbffr

SHREWSBURY, UK (Hybrid Working - 3 days in the office per week) A benchmarked salary between £30,000 to £35,000. Your salary level is determined by skills and experience within our progression framework. Croud is an independent global media, creative, and data agency helping our clients make their next best move. We help brands unlock growth with Return on Intelligence - applying innovative intelligence across brand strategy, integrated media, social, creative, and data. We deliver this through our proprietary tech platform, CroudOS, our Croudie network and our award-winning global teams. Founded in 2011 to reinvent the agency model, Croud combines 600+ in-house digital experts with a global network of 2,900 on-demand marketing specialists. This unique business model enables us to operate with agility, delivering tailored solutions that drive meaningful and measurable growth for our clients in over 120 markets and 60+ languages. Croud was recently named a Sunday Times Best Place to Work for the second year in a row, and was named Performance Marketing Employer of the Year by PMW. At Croud, we unlock potential by elevating our people, clients, and communities within a rapidly advancing and complex economy. We operate as a unique scaled network of Intelligent, Creative Specialists, enabling us to deliver superior brand outcomes and unlock potential for our people, our clients and our communities. Our culture is strategically driven and inspired by a shared long-term vision. It is collaborative and connected, with a focus on continuous learning and mutual support. The People Operations & Payroll Coordinator plays a key role in supporting the day-to-day delivery of People Operations across Croud US and EMEA. This role will work closely with the Head of Compensation and Benefits and helps ensure a smooth and consistent employee experience throughout the employee lifecycle. The role is responsible for maintaining accurate employee data and records, coordinating payroll and benefits inputs, supporting onboarding and offboarding processes, managing background checks and employment documentation, and responding to routine employee and manager queries. With a strong focus on accuracy, compliance, and service, the Coordinator helps keep People processes running efficiently and ensures employees receive timely and responsive support. • Ticketing & Enquiries: Act as a primary agent for internal and external HR enquiries via the ticketing desk (Freshdesk), resolving routine questions and escalating complex issues to the People & Insights Advisor or People Partner’s as appropriate., • Employee Lifecycle & People Partner Support: Partner closely with the People Partners to support the full employee lifecycle, from onboarding through employee changes, promotions, compensation updates, leave, and offboarding. Coordinate documentation, system updates, and key administrative processes to ensure a consistent and efficient employee experience., • HR Operations & Compliance: Maintain accurate and compliant employee records, contracts, and documentation across Humaans and other People systems. Working with the People & Insights Advisor conduct regular audits and data checks to ensure information is complete, accurate, and audit-ready, while identifying and resolving any compliance gaps or discrepancies., • Background Screening Support: Facilitate and monitor pre-employment background screening and Right to Work checks for all new joiners in partnership with third-party vendors., • HR Programs & Initiatives: Support the People Team in planning and executing HR programs and initiatives from end to end. Coordinate timelines, stakeholders, communications, materials, and administrative requirements to help ensure programs are delivered effectively and successfully., • Process Improvement: Identify opportunities to improve and streamline People processes, supporting People Partners and People Operations in developing scalable, efficient, and consistent ways of working across the business., • Monthly Payroll Processing: Coordinate the collection, review, and submission of payroll changes for employees, including new hires, terminations, salary changes, bonuses, commissions, PTO, leave, and other earnings or deductions across UK, US and Dubai regions. Ensure all inputs are accurate and submitted within required payroll deadlines., • Payroll Liaison: Partner with the People Team, Finance, and third-party payroll provider to support accurate end-to-end payroll processing. Review payroll reports, validate employee changes, and reconcile discrepancies prior to payroll submission and approval., • Benefits Administration: Manage day-to-day benefits enrolment, updates, and terminations (e.g., pensions, medical cover, ride-to-work, gym allowances, 401k, FSA/HSA) and assist employees with benefit queries., • Payroll, Tax & Benefits Support: Act as the first point of contact for employee payroll queries . Support employees and HRBPs with routine payroll and benefits questions, including pay discrepancies, deductions, tax withholding updates, and benefits changes. Escalate complex payroll queries or compliance-related matters to the appropriate Head of Compensation and Benefits, Finance, or HR partner., • Compliance & Reporting: Support payroll and benefits compliance by maintaining accurate records, completing regular audits and reconciliations, and providing required payroll and benefits reporting to internal stakeholders and external providers., • Data Governance: Support the People Team in maintaining HR database integrity and compliance with UK GDPR standards., • Monthly Reporting Support: Assist with pulling base operational data and preparing raw records for the monthly People Pack and executive reporting suites., • Ad-hoc Projects: Participate in broader People Operations projects, process reviews, and system improvement initiatives., • Highly Organised: Strong attention to detail combined with the ability to see the bigger picture and understand how individual tasks impact the wider employee experience., • Customer-Service Focused: Proactive, responsive and solutions-oriented, with a strong sense of urgency and commitment to delivering a great employee experience., • Collaborative & Trustworthy: A strong team player who works effectively with others and handles sensitive and confidential information with discretion., • Adaptable: Comfortable working in fast-paced, dynamic environments and able to manage competing priorities effectively., • Confident Communicator: #J-18808-Ljbffr

Full-Time, Permanent Position Monday to Friday 8-6, 1 in 3 saturday mornings, 1 early finish per week We are currently recruiting for an experienced Service Advisor to join a busy and successful premium main dealership in Shrewsbury. This is a fantastic opportunity for an experienced automotive Service Advisor looking to join a well-established dealership offering an uncapped bonus structure, excellent manufacturer training and genuine career progression. • OTE up to £35,000+ – uncapped, • Continuous manufacturer and in-house training, • Excellent career development and progression opportunities, • Work within a premium main dealership, • Established and supportive Aftersales team, • Opportunity to develop your technical and commercial knowledge Why Work for Us? This is an excellent opportunity to join a prestigious main dealership with a strong focus on both customer service and employee development. You’ll be working alongside an experienced Aftersales team with ongoing training to develop your skills and earning potential. With an uncapped bonus structure and opportunities for progression, this is a strong long-term opportunity for an ambitious Service Advisor. Service Advisor Role As a Service Advisor, your responsibilities will include: • Booking vehicles in for MOTs, servicing, maintenance and repairs, • Meeting and greeting customers and providing an excellent customer experience, • Keeping customers regularly updated while their vehicle is in the workshop, • Advising customers on warranty coverage, • Identifying and upselling additional work, parts and accessories, • Liaising with technicians and the wider Aftersales department, • Organising workshop appointments around workload and availability, • Managing a high volume of customers, telephone calls and online enquiries, • Advising customers on expected repair and turnaround times, • Maintaining accurate customer and vehicle records, • Updating dealership systems with bookings and customer information, • Explaining technical information clearly and professionally to customers, • Previous experience as a Service Advisor within the automotive industry, • Strong customer service and communication skills, • Confident working within a busy dealership environment, • Ability to build rapport quickly with customers, • Commercially aware with confidence upselling additional products and services, • Strong organisation and administration skills, • Experience using Kerridge / ADP or similar dealer management systems would be advantageous, • Ability to work independently and as part of a busy Aftersales team, • Genuine interest in the automotive industry Monday to Friday: 8:00am–6:00pm, with one early finish per week Saturday: 8:00am–2:00pm on a rota This Service Advisor position would be ideal for an experienced dealership Service Advisor looking to join a premium automotive environment with strong earning potential and career development. #J-18808-Ljbffr

RBC Brewin Dolphin - Wealth Manager (Wealth Planner / Financial Planner) Job Description What is the opportunity?At RBC Wealth Management Europe, we empower private clients-from professionals and entrepreneurs to charities and inheritors-to achieve their financial aspirations through tailored investments, strategic financial planning, trust services, credit solutions, and banking expertise. As part of our dynamic growth, the RBC Brewin Dolphin business is seeking a Wealth Manager to lead client relationships in Shrewsbury and surrounding areas. This is your chance to shape exceptional client outcomes while advancing your career in a collaborative, forward-thinking environment. As a Wealth Manager, you will oversee and manage a dedicated client base with diverse financial planning needs, ensuring tailored solutions and exceptional service. You will strengthen existing client relationships through proactive engagement and personalised financial strategies as well as drive revenue expansion by identifying and securing new client opportunities, leveraging your expertise and networks. • Build Lasting Partnerships: Cultivate deep relationships with high-net-worth individuals and families, understanding their unique financial and personal goals to deliver holistic wealth solutions, with the support of an excellent support team., • Drive Growth with Impact: Leverage your expertise to expand our client base through strategic networking, referrals, and business development initiatives, directly contributing to team and individual revenue targets., • Champion the RBC Proposition: Articulate our comprehensive suite of services-from investment strategies to trust and lending solutions-with confidence and clarity, ensuring clients receive seamless, best-in-class advice., • Operational Excellence: Harness digital tools and process innovations to enhance efficiency, client adoption, and scalable growth. What do you need to succeed? • Hold a Level 4 CII/CISI certification as a minimum, with progress toward Level 6 CII or Chartered Wealth Manager (CISI Level 7) preferred., • Demonstrated track record as a successful Wealth Manager / Financial Planner, navigating complex areas with integrity and precision., • Exceptional communication skills, market insight, and trust-building abilities to become clients' go-to advisor., • A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation, • Leaders who support your development through coaching and managing opportunities, • Opportunities to work with the best in the field, • Ability to make a difference and lasting impact, • Work in a dynamic, collaborative, progressive, and high-performing team We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details. Job SkillsBanking Products, Communication, Critical Thinking, Customer Service, Detail-Oriented, Group Problem Solving, Information Capture, Interpersonal Relationship Management, Results-Oriented, Sales Activities, Tax Deferred Products Address: MUTUAL HOUSE, SITKA DRIVE:SHREWSBURY City: Shrewsbury Country: United Kingdom Work hours/week: 35 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Salaried Posted Date: 2026-09-24 Application Deadline: 2026-10-08Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. #J-18808-Ljbffr

Good, honest, rewarding work. It's how we're built. In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We're open to flexible working options - just ask, • Warmly welcome and engage customers in a friendly and professional manner throughout the day, • Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust, • Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training, • Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue, • Schedule vehicles for appointments in the workshop efficiently and accurately, • Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions, • Maintain precise and up-to-date customer records within our systems for effective service management Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. • Excellent communication skills, with the ability to engage effectively with customers and colleagues, • Demonstrated experience in delivering exceptional customer service, • Skilled at identifying customer needs and opportunities for upselling, • Excellent time management skills and the ability to work under pressure, • Previous experience in a target driven role, demonstrating the ability to meet goals, • Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. #J-18808-Ljbffr

Group 1 Automotive is seeking a Service Advisor for Volkswagen Shrewsbury to be the main contact for customers while their vehicle undergoes maintenance and repair. You will deliver outstanding and trusted experiences in our busy aftersales department. You will engage customers, promote services, and coordinate appointments, supported by manufacturer-led training. The role fosters growth within a global automotive group with flexible working options available. #J-18808-Ljbffr

Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and with

Senior Customer Service Advisor - Cambridge The Role and About the Person you are looking for: If you’re looking for a career in local government then join our customer service team! The team We are the lifeblood of Cambridge City Council’s workforce; our advisors are routinely promoted to posit

As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Austra

Customer Success, Account Management, or a client-facing role within fintech, SaaS, or compliance technology. We are looking for a driven and client-focused Customer Success Specialist to join our team. Own the end-to-end customer relationship post-sale, from onboarding through renewal and expansi

Customer Service advisor Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Deliver exceptional customer service

As Customer Retention Agent, you will be responsible for maintaining a low level of customer churn and contacting customers at risk of churn or canceling in a timely manner. We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Austra

They're looking for a driven, client-focused Sage X3 Customer Support Consultant to join their Support and Development team. One of Pine's portfolio companies, Inixion, is a Sage partner with a track record that speaks for itself: a 100% project success rate across nearly 20 years of delivering

Customer Service advisor Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Deliver exceptional customer service