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Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines. Regularly update the custom

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

Commercial Vehicle Parts Advisor Bicester We are recruiting for an experienced Commercial Vehicle Parts Advisor, Parts Advisor or Automotive Parts Advisor to join a busy commercial vehicle operation in Bicester. Applicants must have previous commercial vehicle parts experience , relevant technical experience or qualifications, be UK based and have the right to work in the UK . Location: Bicester Salary: Up to £32,000 + bonus OTE: Up to £35,000 Hours: 44 hours per week average | Monday to Friday, rotating shifts of 7:00am4:00pm, 8:00am5:00pm or 9:00am6:00pm, plus 1 in 3 Saturdays, 8:00am12:00pm Why Apply? £33,000 OTE Manufacturer training and career progression 30 days holiday including bank holidays Additional holiday with length of service Holiday purchase scheme Company pension scheme Electric Vehicle Salary Sacrifice Scheme Employee service and parts discounts Cycle to Work scheme Employee referral bonus Free annual Class IV MOT Free on-site parking Corporate uniform provided Mental Health First Aiders and 24/7 accident cover Enhanced paternity pay Commercial Vehicle Parts Advisor Role Supply the correct commercial vehicle parts and sundries to workshop Technicians Support retail customers face-to-face and over the telephone Order parts accurately and monitor outstanding orders Keep Technicians and customers updated on parts availability and delivery times Work closely with the workshop to support efficient vehicle repairs Manage parts enquiries and identify suitable components Maintain an organised, efficient parts operation Commercial Vehicle Parts Advisor Requirements Previous experience within the commercial vehicle parts industry Relevant qualification or proven technical experience Good knowledge and genuine interest in commercial vehicles Strong communication and customer service skills Organised with the ability to manage deadlines and multiple requirements Proactive problem-solving skills and a flexible approach Ability to work effectively as part of a busy Parts and Aftersales team UK based with the right to work in the UK How to ApplyIf you're interested in this Commercial Vehicle Parts Advisor vacancy in Bicester, please apply with your CV and one of our consultants will contact you upon receipt. All applications will be treated in the strictest confidence. Consultant: Jason Evans Reference: 31306 JEOJ Octane Recruitment is one of the UK's leading Automotive and Motor Trade recruitment agencies. We recruit across the UK for main dealerships, independent garages, bodyshops, fleet operators, HGV companies, manufacturers, engineering businesses and head office functions, placing permanent, temporary and contract staff. If this Commercial Vehicle Parts Advisor role isn't quite right, we also recruit for similar positions including Parts Advisor, Senior Parts Advisor, Parts Supervisor, Parts Manager, Parts Sales Advisor, Commercial Vehicle Parts Advisor, HGV Parts Advisor and Automotive Parts Advisor roles across the UK. TPBN1_UKTJ

Reporting to the Store Manager, the Sales Advisor will sales and build customer loyalty during Christmas and the sales period. A Sales Advisor's responsibilities include: • Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood., • Understands customer needs and proposes a relevant selection of products while encouraging cross selling., • Assists customers during fittings and accommodating any alterations when needed., • Embraces a customer loyalty culture, builds strong and long-term relationships with clients., • Introduces new customers to the brand., • Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.), • Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc., • Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations., • Experience in luxury sales and/or designer clothing and familiar with sales techniques., • Curious and willing to dedicate yourself to a new project., • Smiling, dynamic, involved, and excellent interpersonal skills., • Mastering customer service skills and demonstrating ability to foster a customer-service spirit., • Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends., • English is a must and another language is a real asset., • Fixed Term Contract (from Novemberuntil end of January2026) // 40 hours/week (fulltime)., • Join a fast-growing, caring fashion house., • Gain enriching experience and familiarize yourself with the luxury and retail sectors., • Join a stimulating and passionate team. #J-18808-Ljbffr

Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture. Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret’s Parisian apartment (La Croisière). Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai. As a Client Advisor, you will be an ambassador of the House and play a crucial role in offering each client a unique experience in line with the values and commitment of the House. You will strive to discover your clients' personalities and identify their desires while introducing them to the DNA of the House and its entire product range. • Contribute to the development of sales revenue and achieving the sales targets of the store., • Welcome and advise our clients to provide them with an exceptional experience., • Share your product expertise with our clients., • Show initiative and boldness in suggesting complementary products., • Contribute to the recruitment and loyalty of our clients by building privileged and lasting relationships with each of them., • Ensure the proper maintenance of the store., • Collaborate with the rest of the team to ensure the smooth operation of the store: Visual merchandising, restocking, transfers, customer service, stock management., • Master and adhere to internal procedures and guidelines., • Support the digital evolution of the House., • Embrace the Jacquemus spirit with your creativity and sense of excellence., • You have a high sensitivity to product and fashion., • You have at least 2 years of professional experience in sales and in the fashion or luxury sector, and ideally experience selling luxury handbags., • You have the ability to understand and go beyond the client's needs to offer the best possible client experience., • You have the ability to transition pre-existing client follow while also absorbing existing boutique clients reassigned to them., • You have a taste for challenges and a desire to collectively achieve set objectives., • Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential for your success at JACQUEMUS., • You are fluent in English. Another language would be a plus. 16hours per week #J-18808-Ljbffr

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company. As Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals. • Achieve individual and store objectives., • Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience., • Engage with all clients and develop long lasting relationships., • Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes., • Master and transmit our brand history and heritage., • Highlight our product categories through your product knowledge and storytelling., • Develop and grow your client book, updating client information on the relevant company tools., • Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store., • Actively participate in visual merchandising in accordance with LOEWE’s visual standards., • Maintain products in an efficient, clean, secure, and organized manner; front and back of house., • Support with inventory management and ad hoc back of house tasks., • Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior., • Proven experience in achieving individual goals and contributing to team results., • Experience within a similar customer centric role., • A deep interest in Fashion, Art, and Culture., • Be naturally inclusive and open minded., • Confident, service orientated, adaptable and empathetic in style and approach., • Effective communication skills with the sensitivities to build and maintain a client portfolio., • Results driven with a commercial mindset without compromising on the Team Player attitude., • Fluent in English and an additional language is a bonus. Created in Spain in 1846, LOEWE celebrates over 180 years as one of the world’s major luxury houses. LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft, and culture around the world. #J-18808-Ljbffr

Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture. Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret’s Parisian apartment (La Croisière). Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai. As a Senior Client Advisor, you will be an ambassador of the House and play a crucial role in offering each client a unique experience in line with the values and commitment of the House. You will strive to discover your clients' personalities and identify their desires while introducing them to the DNA of the House and its entire product range. • Contribute to the development of sales revenue and achieving the sales targets of the store., • Welcome and advise our clients to provide them with an exceptional experience., • Share your product expertise with our clients., • Show initiative and boldness in suggesting complementary products., • Contribute to the recruitment and loyalty of our clients by building privileged and lasting relationships with each of them., • Ensure the proper maintenance of the store., • Collaborate with the rest of the team to ensure the smooth operation of the store: Visual merchandising, restocking, transfers, customer service, stock management., • Master and adhere to internal procedures and guidelines., • Support the digital evolution of the House., • Embrace the Jacquemus spirit with your creativity and sense of excellence., • You have a high sensitivity to product and fashion., • You have at least 5 years of professional experience in sales and in the fashion or luxury sector, and ideally experience selling luxury handbags., • You have the ability to understand and go beyond the client's needs to offer the best possible client experience., • You have the ability to transition pre-existing client follow while also absorbing existing boutique clients reassigned to them., • You have a taste for challenges and a desire to collectively achieve set objectives., • Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential for your success at JACQUEMUS., • You are fluent in English. Another language would be a plus. 40hours per week #J-18808-Ljbffr

Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture. Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret’s Parisian apartment (La Croisière). Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai. As a Client Advisor, you will be an ambassador of the House and play a crucial role in offering each client a unique experience in line with the values and commitment of the House. You will strive to discover your clients' personalities and identify their desires while introducing them to the DNA of the House and its entire product range. • Contribute to the development of sales revenue and achieving the sales targets of the store., • Welcome and advise our clients to provide them with an exceptional experience., • Share your product expertise with our clients., • Show initiative and boldness in suggesting complementary products., • Contribute to the recruitment and loyalty of our clients by building privileged and lasting relationships with each of them., • Ensure the proper maintenance of the store., • Collaborate with the rest of the team to ensure the smooth operation of the store: Visual merchandising, restocking, transfers, customer service, stock management., • Master and adhere to internal procedures and guidelines., • Support the digital evolution of the House., • Embrace the Jacquemus spirit with your creativity and sense of excellence., • You have a high sensitivity to product and fashion., • You have at least 2 years of professional experience in sales and in the fashion or luxury sector, and ideally experience selling luxury handbags., • You have the ability to understand and go beyond the client's needs to offer the best possible client experience., • You have the ability to transition pre-existing client follow while also absorbing existing boutique clients reassigned to them., • You have a taste for challenges and a desire to collectively achieve set objectives., • Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential for your success at JACQUEMUS., • You are fluent in English. Another language would be a plus. 40hours per week #J-18808-Ljbffr

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. As Prada Client Advisor, you guarantee an extraordinary and memorable luxury customer experience, placing the Client above all, discovering their needs and expectations, fostering meaningful relationships, serving as a Brand Ambassador. You convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of Prada. You hold yourself accountable to achieve your individual and team sales target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel. • Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with excellence service in accordance to the “client journey ceremony”., • Be driven to exceed individual sales targets and maximize own sales performances contributing to the success of the entire store., • Be driven to exceed KPI goals, ensuring the highest quality of sales and customer service., • Demonstrate an excellence knowledge of the products as well as Prada history, culture and DNA., • Capture Customer data into the Company CRM to connect to the client, maintain and develop the relationships to offer a personalized approach and develop future opportunities., • Embrace and promote the Omni Channel mindset., • Build and maintain an ample knowledge of the world of luxury fashion by being constantly informed on fashion trends and competitors, with the purpose to be able to discuss them with the customers and to give advises., • Take ownership of resolving Client complaints liaising with the line manager and Client Service team, when necessary., • Operate with the highest level of care and respect for the Products., • Utilize Company digital tools actively to offer a complete and integrated luxury experience., • Host and conduct customer appointments either in presence or leveraging technology to do virtual meeting., • Work in synergy with the Back of House, participating to the daily operations of the store and maintaining an organized stock room., • Act in compliance to Company procedures on operational guidelines and stock procedures, as well as security, cash activity, inventory, logistics and all main reporting activities requested by head office, ensuring that Company policies and procedures are proactively executed., • Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values., • Similar experience within a luxury or premium brand, • Understanding of luxury customer service, • Experience in building a long‑lasting relationship with clients, • Being able to work in a team as well as alone, • Excellent communication and interpersonal skills, • Fluency in English Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all. #J-18808-Ljbffr

Jacquemus was founded by Simon Porte Jacquemus in 2009 in Paris, France. Dedicated to the memory of the designer’s late mother, the brand draws inspiration from a passion for culture. The Jacquemus ready-to-wear and accessories collections for men and women reference the French way of life and universal gestures of beauty, encompassing influences from fine art photography to decorative arts, cinema, painting, and sculpture. Throughout the years, Jacquemus has staged runway productions in unique and unexpected locations, including a Parisian swimming pool, the Musée Picasso, a lavender field in Provence, a wheat field outside Paris, a salt marsh in the Camargue, and a beach in Hawaii. More recently, the brand has embraced settings such as the canal of the Château de Versailles (Le Chouchou), the Fondation Maeght (Les Sculptures), Casa Malaparte (La Casa) and Auguste Perret’s Parisian apartment (La Croisière). Based in the 8th arrondissement of Paris, Jacquemus is an independent fashion house with over 300 employees. Renowned for its fast-growing digital presence and its worldwide business spread, the brand has created innovative retail experiences around the world before opening its first permanent flagship store at 58 Avenue Montaigne in Paris in 2022. Following this milestone, international boutiques have opened in New York (SoHo), London (New Bond Street), Los Angeles (Melrose Avenue) and Dubai. As a Client Advisor, you will be an ambassador of the House and play a crucial role in offering each client a unique experience in line with the values and commitment of the House. You will strive to discover your clients' personalities and identify their desires while introducing them to the DNA of the House and its entire product range. • Contribute to the development of sales revenue and achieving the sales targets of the store., • Welcome and advise our clients to provide them with an exceptional experience., • Share your product expertise with our clients., • Show initiative and boldness in suggesting complementary products., • Contribute to the recruitment and loyalty of our clients by building privileged and lasting relationships with each of them., • Ensure the proper maintenance of the store., • Collaborate with the rest of the team to ensure the smooth operation of the store: Visual merchandising, restocking, transfers, customer service, stock management., • Master and adhere to internal procedures and guidelines., • Support the digital evolution of the House., • Embrace the Jacquemus spirit with your creativity and sense of excellence., • You have a high sensitivity to product and fashion., • You have at least 2 years of professional experience in sales and in the fashion or luxury sector, and ideally experience selling luxury handbags., • You have the ability to understand and go beyond the client's needs to offer the best possible client experience., • You have the ability to transition pre-existing client follow while also absorbing existing boutique clients reassigned to them., • You have a taste for challenges and a desire to collectively achieve set objectives., • Initiative, a sense of service, natural curiosity, open-mindedness, optimism, and empathy are essential for your success at JACQUEMUS., • You are fluent in English. Another language would be a plus. 24hours per week #J-18808-Ljbffr

Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in. Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers. Since 2007, we have built the brand to achieve our stated purpose which is - to encourage, excite and inspire everyone to ‘Holiday Better’. This is our purpose and why we get out of bed every morning. The brand has rapidly gained global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth’s for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B. should be there to help you do it better. Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever-growing O.B. community. In this role you will form long lasting relationships with our clients every day and help them to ‘Holiday Better’. As a Sales Advisor you will be a true ambassador of the brand and reflect our ‘Feel Summer’ promise and our brand values in everything you do. • The ultimate aim of the role is to develop a long lasting relationship with O .B clients who you will help to Holiday Better., • You will be Vibrant, Tailored and Brave in you approach to teamwork, service and sales., • You will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships., • You will be able to demonstrate the ability to go above and beyond for our customers and inspire them to Holiday Better at all opportunities., • Give a friendly welcome and use your outgoing personality to impact their experience., • Keep in touch with customer beyond the shopfloor using the clientelling tools and platforms., • To work as part of a team – collaborating together to ensure retail operational excellence and great client care., • Develop, over a period of time, a deep understanding of how exceptional customer service impacts the business in terms of sales, KPIs and ultimately, customer relationships., • To identify customer needs and be eloquent when answering all product-related questions., • Be an excellent story-teller – breathing life into our collections and filling the store with a ‘Feel Summer’ attitude., • Be able to respond to queries regarding price, look, feel, texture and the key features of Orlebar Brown pieces., • To go the extra mile for every customer, particularly with regards to availability and sourcing – following this process through right until the end., • Show passion for the O .B ranges and be confident in suggesting styles and building wardrobes., • To take every opportunity to capture customer details in order to expand the Orlebar Brown customer base and encourage repeat visits and customer loyalty. Achieving this by nurturing both our existing customer relationship and forming new ones., • Take pride in the standards of the shop floor and work with the wider team to ensure we always look our best., • Attending regular training sessions on seasonal product launches to ensure knowledge is up to date., • Contribute your views and feedback on the daily and weekly store reporting, sharing your stories with the wider business., • After successfully being in role for a period of time, you may also be offered to help with additional ‘Key Holder’ responsibilities., • Any other reasonable task/role, as given to you, by a person more senior than your role., • Ability to build rapport with our customers., • Demonstrated passion for the brand, and an affinity for our promise and our purpose., • Willing to adapt and take on new challenges, • Always presents a professional image and be an ambassador for the OB brand, • Successfully able to handle multiple demands and competing priorities, • Excellent communication skills – both verbal and written, • A real attention to maintaining high standards in store environment and a keen eye for detail, • Being part of a diverse working environment of people who we learn from every day, • The chance to train and develop your skills in a fast-working environment, • Competitive benefits package:, • Physical wellbeing: Private medical insurance covering pre-existing medical conditions and the ability to add family members, an online GP app with 24/7 appointments, available within 24 hours, and cycle scheme participation for tax-exempt bike and/or accessories purchase., • Financial wellbeing: Company pension scheme., • Lifestyle: Orlebar Brown and CHANEL product discounts and employee-only sales., • Employee Recognition: Service award incentives, 1 week Holiday Better time off across the year to practice what we preach (paid leave and separate from 25 days annual leave plus UK public holidays). It’s never just a job at Orlebar Brown. It’s a way of life. We live and breathe our brand values – Tailored, Vibrant and Brave. Our team define who we are and how we get the job done. At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown. #J-18808-Ljbffr

Isabel Marant was founded in Paris in 1995. Nearly thirty years later, Isabel Marant remains the icon of cool French style with a love of materials that live and travel, drawing inspiration from all over the world to irreverently refresh the urban wardrobe. Embodying a new vision of luxury, the brand has a unique positioning, standing at the intersection between traditional French luxury houses and high‑end ready‑to‑wear brands. Rejecting ostentation and materialism, Isabel Marant offers a relaxed and effortless take on luxury clothing and accessories for men and women, promoting a positive attitude geared towards genuine enjoyment and self‑fulfillment. Seductive, intuitive and always disruptive, Isabel Marant remains true to its founder’s spirit: a French icon with a smile. Isabel Marant is looking for a new Senior Sales and Stylist Advisor in full time (40 hours per week) for its outlet in Bicester (London). As a Senior Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow‑up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. You have a perfect understanding of retail business KPIs You have an excellent personal presentation You are proactive and positive, a good team player with high level of motivation You are passionate for customer service and sales floor, committed to achieving targets You are focused on the client’s needs and experience, willing to build long‑lasting relationships You have excellent communication skills to ensure clear, effective communication with management, staff and clients. 6-month fixed-term contract starting ASAP (convertible to a permanent contract) IM PRODUCTION, in its capacity as data controller, processes the data collected from candidates as part of the recruitment process management. Where applicable, and subject to your prior consent, this data may also be processed to enrich our CV database and to contact you regarding future opportunities. To learn more about the purposes pursued and the rights you have, we invite you to consult our Recruitment Privacy Policy, available here: pages/recruitment-data-privacy-policy-im-production #J-18808-Ljbffr

Valda Energy is a dynamic and rapidly growing energy supplier based in Bicester, committed to driving business success through smart, reliable energy solutions. Established in 2019 by industry experts, we bring together a diverse combination of talent to foster continuous sustainable growth. We challenge the existing marketplace with our leading, tech-driven, and customer-focused approach. Our passion for innovation and dedication to exceptional service sets us apart. At Valda Energy, we live by our core values: communicate, collaborate, own it, embrace change, and put the customer first. We believe that our people are our greatest asset, and we are dedicated to fostering a supportive and evolving culture. From introducing new benefits to offering structured training opportunities and hosting frequent social events, we ensure our employees thrive. At Valda Energy, we take pride in delivering the highest standards of customer service. As a Graduate AI Performance Analyst, you’ll be responsible for the end-to-end ownership, performance and continuous improvement of our Virtual Assistant, delivered through the Cognigy platform. This is a newly created role, giving you the opportunity to make it your own and play a key part in developing our AI and customer experience. Alongside leading the Virtual Assistant, you’ll deliver operational insight, contact centre forecasting and management information to support informed business decisions. You’ll use customer demand and operational data to understand performance, plan future resource requirements and identify opportunities to improve customer experience and operational efficiency. Working closely with the Contact Centre Manager, you’ll use operational insight, customer behaviour, AI performance data and contact centre analytics to identify improvement opportunities, develop new use cases and optimise customer journeys. We’re open to different levels of experience, from graduates with relevant placement or internship experience to those with experience in a data-driven or operational environment. What matters most is your analytical ability, curiosity and enthusiasm for using data and technology to make a difference. Your day-to-day responsibilities will include but not be limited to the following: Owning the performance, governance and continuous improvement of the Virtual Assistant within the Cognigy platform, ensuring an effective and seamless self-service experience Monitoring and optimising Virtual Assistant performance, including containment, customer journeys, conversation flows and AI platform usage, implementing improvements to enhance customer outcomes and manage platform costs Developing and deploying new Virtual Assistant journeys and capabilities in line with business priorities and governance processes Producing operational reports, dashboards and management information covering Virtual Assistant performance, contact centre operations and customer service metrics Developing and maintaining contact forecasts across all customer channels, producing staffing and Full-Time Equivalent (FTE) requirements using recognised workforce planning methodologies Monitoring forecast accuracy and supporting long-term capacity planning, recruitment and budget planning through data-driven forecasting and analysis Analysing contact demand, customer behaviour and operational trends, providing recommendations to improve self-service, customer journeys, operational efficiency, service levels and advisor productivity Strong analytical and numerical skills, with the ability to analyse customer demand, contact drivers and operational performance data, identify trends and provide actionable recommendations Excellent communication, stakeholder management and problem-solving skills, with the ability to manage multiple priorities while maintaining a high level of accuracy Experience using Excel, Power BI or similar tools to work with data and produce reports or dashboards, with the ability to present findings clearly to stakeholders A proactive and customer-focused approach, with the ability to identify opportunities for continuous improvement and support the use of technology, AI and automation to improve operational performance Desirable: A graduate in a STEM subject such as Data Science, Mathematics, Business Analytics or a related discipline, with experience gained through a placement, internship or similar opportunity Alternatively, relevant experience in an analytical, contact centre or operational role, with a demonstrable interest in using data and technology to improve performance Experience within a contact centre planning, reporting, workforce management or operational insight environment, with an understanding of how data can be used to improve performance and resource planning Knowledge of conversational AI, chatbots, Virtual Assistants or digital self-service solutions, with an understanding of how these can be used to improve customer experience Good understanding of key contact centre KPIs, including Service Level, ASA, Occupancy, Forecast Accuracy, AHT, Containment, Escalation and Customer Satisfaction Annual salary £28k–£30k (depending on experience) Company annual bonus scheme 25 days of annual leave plus bank holidays, a length of service award increasing up to 30 days, plus an extra day off during your birthday month Private Medical Insurance with Vitality Health Access to The Grid, our employee engagement and rewards platform, giving you exclusive discounts at hundreds of retailers, wellbeing resources, recognition tools, and more Life Insurance policy, providing coverage at four times your salary Employee Assistance Programme offering confidential support and guidance Enjoy an array of complimentary snacks, drinks, and lunch options in our office Salary sacrifice pension scheme where we will match contributions up to 5% In-house learning and development team devoted to nurturing your talent, unlocking potential and propelling you towards being your best Refer a friend scheme (up to £500), monthly team events, annual company events & recognition awards If you like the sound of this role, we encourage you to apply even if you aren’t confident that you meet all of the requirements – you may be just who we’re looking for. We are extremely proud to be an equal opportunity employer and actively encourage applications from all backgrounds. To make your recruitment experience with us accessible to you, we encourage you to let us know if you have any individual requirements. We are here to support you, so please reach out to our team on #J-18808-Ljbffr

Who This Role Would Suit This position could be particularly suitable for someone currently working as a: Customer Service Advisor, Service Advisor, Service Receptionist, Vehicle Rental Advisor, Rental Agent, Fleet Administrator, Automotive Administrator, Workshop Administrator, Receptionist or Cus

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