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GLL is looking for a Lifeguard to join our fast paced leisure facility at Newquay Leisure World. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career. A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard. As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you’ll do: You will experience regular pool rotations Supervising and cleaning the pool area Setting up equipment Deliver first-class customer service Deal with customer queries When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. What you need: A can-do attitude A real focus on customer service. Passion and personality Knowledge of health and safety Be a great team player Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: Access to a pension scheme. Health Assurance and access to Counselling services Access to the tax efficient Ride to Work bicycle purchase scheme. Free annual eye tests Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: The right to stand for the Society board and to vote for board members to represent you Access to team building and fun events such as Treks, Concerts outings etc Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet upon joining GLL About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.?To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location.

Change Enablement Practitioner Location: Newquay We are seeking a dedicated Change Enablement Practitioner to support the Change Enablement Practice Manager at a prestigious university. This role is crucial for implementing and maturing a robust Change Enablement process, which is fundamental to the IT support service provided to staff, students, and associates. The ideal candidate will ensure that standardised methods and procedures, based on the ITIL best practice framework, are used for efficient and prompt handling of all changes to minimise the impact on service quality. Day-to-day of the role: • Support the daily operation of the Change Enablement process, providing advice and guidance on Change Enablement and other ITIL-related aspects., • Deputise for the Change Enablement Practice Manager, including reviewing changes and chairing the Change Advisory Board (CAB)., • Create and maintain Service Management Process documentation, including process mapping diagrams and procedures., • Analyse Service Management data to identify trends and areas for improvement that minimise the adverse impact of changes., • Monitor and follow up on actions assigned to other teams in relation to the Change Enablement process., • Produce regular and special reports on aspects of Change Enablement relevant to the role., • Ensure timely communication of change work affecting service availability to relevant end-users., • Perform testing of changes to the Service Management tool., • Take an active role in Daily and Weekly Service Reviews., • Liaise with external suppliers, departments, and colleagues., • Handle general administrative duties as required by management. Required Skills & Qualifications: • Strong skills in business processes and service management methods and techniques., • Excellent interpersonal, communication, customer service, and writing skills., • Ability to remain calm and operate efficiently under pressure., • Numerical and analytical ability with experience in evaluating service data., • Methodical approach to problem solving with attention to detail., • Proficient documentation skills; able to fully document processes, procedures, and data flows., • ITIL 4 Foundation certification and ITIL 4 Practitioner: Change Enablement certification or equivalent.

Position: Slim Chickens Manager Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus We can provide on-site accommodation, subject to availability and T&Cs. Join our One Great Team here at Haven as a Slim Chickens Manager! Bring your leadership and passion for quality to deliver exceptional service and fresh, delicious chicken that our guests will love. As the Slim Chickens Restaurant Manager, you'll be at the heart of an energetic F&B team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it’s done! You'll be hands-on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll also be the driving force behind fantastic guest experiences, continuously improving how we interact and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies and Slim Chickens brand standards. Key Responsibilities Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets. Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere. Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews. Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs. Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards. Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running. Training and Development: Support team development through ongoing training, mentoring, and creating growth opportunities. Requirements • Proven experience in roles such as Restaurant Manager, General Manager in a fast-food chain, or a similar management role within the food service industry., • Strong leadership and communication skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • Exceptional customer service and problem-solving abilities., • Knowledge of health and safety regulations., • Strong organisational and multitasking skills., • Experience in budgeting and financial management., • Flexibility to work evenings, weekends, and holidays. What We Offer • An inclusive, supportive work environment., • Comprehensive training and ongoing support., • Career development opportunities, including fully funded qualifications., • Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more! How to Apply We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply. To get started, click apply now and answer a few quick questions, which should take 5 minutes. xrnqpay Once submitted, a member of our team will be in touch. For support or adjustments during the application, contact us at: .uk

We Make Morrisons… From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Night Manager to help our business to continue to grow and succeed. Our colleagues work hard through the night to make sure our stores are ready for the thousands of customers who will walk through the doors the very next day. As Night Manager, it’s your job to lead and empower our colleagues to ensure our stores are always customer ready. Reporting into the Store Manager, you will also: * Lead and empower colleagues to always put the customer first and deliver outstanding customer service * Listen and respond to our customers feedback and react accordingly * Ensure market leading availability across the store. * Work with the other Managers in store to lead a supportive and performance driven department * Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations * Deliver training to ensure team have the capability and confidence to deliver their role * Enable colleagues to work with confidence across various depa...

The Role Assist the manager with the Procurement of Terminal and Port Services in the Europe and African Region. Primary Job Responsibilities and Measurement Strategy implementation and optimisation • Execute and enhance procurement strategies for Alliance and non-Alliance services based on GHQ policy and directions., • Ensure ONE has access to second-to-none rates and services by maximising leverage., • Support and participate in regular performance review meetings with Terminal and Port Services related operators., • Based on policy and directions of GHQ, coordinate Terminal and Port Services vendor negotiations, provide the organisation with Terminal and Port Services market intelligence and any business opportunities., • Handle OOG Terminal handling pricing., • Maintain ongoing relationships with main vendors and local Country Organisations to find the best balance between cost optimization and service quality., • Identify cost saving initiatives., • Supervise reporting structure and guide to work towards appropriate targets., • Optimise and communicate free pools., • Identify and report avoidable costs., • Ensure contractual rebates and incentives are reported., • Support Budget control., • Monitor KPIs for internal and external stakeholders., • Ensure that all transactions in relation to vendor procurement and control are fully compliant with company rules and regulations such as UK Bribery Act., • In conjunction with the Manager and Assistant Manager, Terminal Procurement, work along set budgets for all relevant cost elements related to Terminal and Port Services., • Day to day monitor the correctness and validity of data allowing front lines to organise pricing in the most efficient way, including average cost calculations in conjunction with the Cost Control Coordinator., • Where requested update or validate concluded Tariff Agreements in the system., • Preferably educated to a minimum of degree level., • Three or more years procurement and operations experience pan Europe preferred., • Strong operational/commercial awareness (essential)., • Ability to forge working relationships both internally and with external vendors at multiple levels., • Analytical and methodical (essential)., • Ability to work within a team (essential)., • Create, direct and lead workgroups as appropriate., • Business Awareness., • Customer Focus., • Communication., • Problem Solving., • Planning and Organisation., • Innovation and Improvement., • Teamwork., • Paid annual leave of 25 days per annum plus UK bank and public holidays., • Hybrid working arrangement., • Membership of the Company’s Group Personal Pension Plan., • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review., • Permanent Health Insurance., • Death in Service., • Private Medical Cover (BUPA) after two years’ service., • Employee Assistance Programme, with free independent confidential support and virtual GP services., • An interest free annual travel season ticket loan., • Family leave policies enhanced above statutory., • Enhanced company sick pay policy., • Medical health check., • Annual eye test and contribution towards glasses for VDU prescriptions. The closing date for this vacancy is 6th May 2026. Applicants must have an existing right to live and work in the UK.

TPS Parts Sales Executive Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre Achieve personal KPI‘s and revenue objectives with target customers Accurately identify parts to meet the customer sales requirements Utilise all product promotions effectively to achieve specific targets set Identify and leverage potential sales opportunities within customer base Maintain own product knowledge and awareness of competitor activity Build strong working relationships with customers through regular contact with them on the phone and via face to face visits Provide a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice Provide timely communication to customer on their credit status Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales Handle incoming calls and customer enquiries within KPI’s, using the approved greeting Ensure the proper and accurate use of all systems to search and order parts Complete all required documentation accurately and promptly Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual Requirements What are we looking for? A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment Passion for providing a great customer service experience Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis Excellent attention to detail and accurate record-keeping IT literate, preferably with a good working knowledge of MS Excel A passion for the automotive industry

Position: Retail Security Officer Location: Newquay Pay Rate: £15.90 per hour Hours: Various Shifts: Various SG / DS SIA licence required. Your Time at Work As a Retail Security Officer your duties include: • To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T7) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. As an Internal Sales Customer Account Manager, you will play a key role in supporting our sales operations. You will be responsible for administrating customer accounts, processing orders, coordinating with manufacturing, logistics and planning to ens

As Customer Service Manager, you’ll play a vital role in delivering our promise of Great Service Every Day. You’ll lead a high-performing Customer Service team that sits at the heart of our Supply Chain, ensuring accurate order processing, smooth execution and strong collaboration with our custo

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

European Operations Manager (Customer Service focus) – Electronics Manufacturer. Produce customer services operation reports on a weekly basis for different business hubs. Manage internal and external auditing, performing operational audits of service centres investigating technical aspects and in

Harrison Scott Associates seeks a Customer Service Manager with estimating experience for a successful printing company in the United Kingdom. The role involves managing customer relationships, taking orders, quoting standard and nonstandard products, and updating customer information in the CRM sys

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. In-house customer service team. Manage in-house customer service team.

A leading automotive company in the East Midlands is seeking an experienced Service Manager to oversee customer service excellence and manage team operations. Join a dynamic team focused on nurturing talent and delivering outstanding service.

A leading electronics manufacturer seeks a European Operations Manager focused on Customer Service, responsible for producing operation reports and conducting audits.

This role includes helping the Store Manager with company objectives, providing exceptional customer service, and maximizing sales while maintaining efficient operations. A great opportunity for those passionate about customer service and seeking growth in a dynamic environment. A retail company is

This role involves overseeing daily operations, leading a small team, and ensuring excellent customer service. Sainsbury's Supermarkets Ltd is hiring a Customer and Trading Manager for their Beckenham Store.

A new opportunity has arisen for an an experienced and motivated customer service manager to join this luxury retailer on a permanent basis. This role is responsible for overseeing the day-to-day operations of the customer service department, ensuring a high standard of support across all customer t

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified‑CXM), em

A leading food wholesaler in Greater London is looking for a Duty Manager to lead customer service efforts and manage a large team. Responsibilities include ensuring compliance with legal standards, training staff, and engaging with customers to improve service quality. The ideal candidate should ha

To provide first line lead support within the small team and the contract dedicated Customer Service environment, providing excellent customer service and ensuring issues are efficiently and effectively understood and resolved with Technical and Commercial support. To provide reports on the Customer

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Reporting to Ecommerce Operations Manager, you are responsible for leading customer service team to deliver exceptional service, setting performance targets and developing policies to improve customer satisfaction and loyalty. Customer Service Manager - London, United Kingdom. Existing experience in

Borough Kitchen Limited is looking for a Customer Service Manager in the United Kingdom to enhance their online customer service function. The role involves leading a team, improving customer experience across various channels, and integrating AI tools to boost efficiency.

As a Service Assurance Manager within our Technology Service and Operations team, you'll take ownership of the quality, performance, and commercial rigour of the technology partnerships that underpin how Halfords operates. Collaborate with Service Experience Leads and internal teams to ensure operat

Deliver on departmental strategy to bring our current inbound outsource team in-house as we pivot to a fully sourced front-line customer service team. At least 5 years’ experience in a Management/Leadership role in a Customer Service environment. Manage and de-escalate customer conflicts: Effectiv

A leading bicycle manufacturer in Greater London seeks a Customer Service Trade Manager to oversee their Trade Customer Service function during a parental leave cover.

Huws Gray is seeking a Customer Operations Manager in the United Kingdom to ensure highest levels of customer service and operational excellence. The role involves maintaining customer profiles, compliance with health and safety policies, and developing KPIs to drive improvements. Ideal candidates w

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long‑term success. Working closely with internal t

Brompton Bicycle is looking for a Customer Service Trade Manager to lead our Trade Customer Service function during a period of parental leave. Line manage the Customer Service Trade Lead and support the wider Trade Customer Service team. Experience improving customer service processes or operationa

Are you an experienced Customer Service Manager? Regional Recruitment are recruiting for a Customer Service Manager. You will play a key role in overseeing the customer service function, ensuring exceptional service delivery, managing a small office-based team, and maintaining strong relationships w

A UK-based managed service provider is seeking a Service Manager to own service delivery for a portfolio of customers. Candidates should have 5+ years in technical Service Management, strong governance skills, and the ability to translate technical language for customers. This role involves building

We are seeking an experienced Customer Service Manager to lead our frontline and escalation support teams across Europe. Based in our UK office, you will be responsible for the end-to-end operational management of our customer service teams, ensuring seamless service delivery from initial contact th

The Customer Success, Service Delivery, and Account Manager (CSM) is responsible for owning and developing strategic customer relationships with a balanced focus on service excellence, operational delivery, account growth, customer engagement, and long-term success. Working closely with internal tec

As Customer Service Manager you will lead the customer service team, ensure pricing and invoicing accuracy, improve customer satisfaction, and drive continuous improvement. As Customer Services Manager you will have customer service leadership experience and an understanding of pricing and invoicing

Lead the customer services team to provide the highest standards of service to our customers in a professional and timely manner across all communication channels. Identify and implement new platform features and propose new application integrations to continually improve service, KPIS and customer

Next Careers is seeking a Customer Service Manager to lead a passionate team within our International department in Leicester. You will motivate Advisors to deliver exceptional service, manage performance challenges, and ensure operational excellence. Join us in shaping a successful service culture!

A leading global digital infrastructure company is seeking a Senior Manager for Customer Success & Service Management in Greater London. A bachelor's degree and significant managerial experience are preferred for this position. This role requires proven experience in managing teams to enhance post-s

This role involves overseeing catering and service operations for Defence, ensuring exceptional food quality and customer service. Compass Group UK is hiring an experienced Retail Manager in the United Kingdom.

Above all, you’ll be key to ensuring all our customers only ever receive a truly world‑class service. Providing outstanding service to customers and patients, turning each into a brand ambassador for you, your team and Humanly. Alongside your customer service and commercial skills, what matters

We are seeking an experienced Sales and Customer Service Manager to lead our centralised Admissions, Sales and Customer Liaison functions, playing a critical role in driving sustainable growth and exceptional customer experience across Residential Aged Care, Home Care and Retirement Living. Lead, co

During transition phases, the team will work closely with customers on the on-boarding of service/equipment. Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills. Provide

The Senior Customer Service Manager provides strategic, operational, and people leadership for Customer Service Managers, Operatives, driving excellence in every stage of the customer journey. Wates are looking for a Senior Customer Service Manager to join our Wates Residential team in London to lea

Manager, Customer Service — London, United Kingdom. If you have a passion for excellent customer service and leadership, this role is for you. Leading, motivating and developing the Customer Service Team.