Customer success manager jobs in Brighton - Page 3Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. The operation teams focus is in two main areas: implementations and customer experience. All bugs, UX suggestions and feature requests

Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

They are looking for a Customer Success Manager to help their customers get the most value and best experience from their technology. Customer Success Manager - Accountancy SaaS. Experience Required: Customer Success Manager.

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

A leading digital assets firm in Greater London is seeking a Customer Success Manager to build and maintain relationships with customers, ensuring they realize value from the TRES platform. The ideal candidate will have at least 5 years of experience in customer success or account management, along

Proven track record in a customer-facing role (Customer Success, consulting, agency, or sales). Define and track core customer success metrics (e. Reporting to the Head of Customer Success, you will work directly with a portfolio of high-value brands, helping them maximize profit using Intelligems.

A fast-growing AI company in Greater London is seeking an experienced Customer Success Manager. The ideal candidate will have over 3 years of experience in a Customer Success role, with exceptional communication skills and a customer-focused mindset.

Mentor a team of 2 Customer Success Managers (CSMs) in the UK, providing guidance and support to achieve regional goals. Design success plans with clear objectives and KPIs for each customer. Commercial customer success and account management best practice.

A leading AI search company in London is seeking a Senior Customer Success Manager. Candidates should have 2-3 years of experience in customer success and be adept at relationship management. The role requires fluency in English and Arabic and involves driving customer adoption and retention while p

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Can guide medium to large customers through achieving their des

Customer Success Managers at DoiT are the trusted advisors and orchestrators of the customer journey, responsible for ensuring the success of our customers at every stage of the customer experience. We are looking for a Senior Customer Success Manager to own a portfolio of customer accounts, driving

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success Manager (Technical), UK. Customer S

We are seeking a dynamic and experienced Senior Manager, Customer Success to lead our customer success team at insightsoftware. In this role, you will be responsible for driving customer satisfaction and retention by developing and implementing effective customer success strategies. The ideal candid

The Digital Led Customer Success Manager reports directly to the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. Proven success in a 1:many/tech touch/tech‑led Customer Success organization. This is a relatively new team at LaunchDarkly,

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. This is a job that Jill, our AI Recru

A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. You’re de

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes. We are seeking a Customer Success Manager to join us on a 12-month fixed-term

You'll help create and establish a robust customer success solution for XRS, with opportunities to grow and shape the future of customer success management at CBRE. We are seeking a versatile Customer Success Manager who can drive our vision to empower the CBRE technical workforce. Customer Success

We are currently looking for a Technical Customer Success Manager (Creator Economy) in UK. At least 2 years of experience in Technical Customer Success, Solutions Engineering, SaaS Implementation, or similar technical client‑facing roles. Contribute to internal knowledge systems, QA workflows, and

A leading e-learning solutions provider in Greater London seeks a Customer Success Manager to enhance customer relationships and drive retention. Ideal candidates will have experience in customer success, strong communication skills, and technical knowledge of enterprise software. This role involves

Working closely with the Service Delivery and Research Operations Managers, you will be the primary interface for all FVP activities and ensure that their requirements are understood and delivered in line with expectations. Primary relationship manager for vendors. Working closely with the Services

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

Helping build the customer success team. Ideally, you’ll have experience in customer success for a software product. When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product imp

An innovative tech company in the United Kingdom is seeking a Manager, Customer Success to lead the EMEA team in enhancing customer experiences. Ideal candidates have extensive experience in SaaS environments, proven leadership skills, and a strong background in customer lifecycle management.

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

A global SaaS provider is seeking a Senior Customer Success Manager in the United Kingdom to lead multiple customer accounts and ensure their success. Responsibilities include managing customer relationships, conducting governance meetings, and driving software adoption.

A leading analytics company in Greater London is seeking a Customer Success Manager to maximize customer engagement and retention through strategic account management.

A global information services provider is seeking a Customer Success Manager to drive customer engagement and maximize product usage in the Greater London area. This role focuses on building strong relationships, executing personalized success plans, and ensuring customer satisfaction through contin

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Senior Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The Sr CSM is expected to interact appropriately with customer personnel at all different levels, from technical c

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. Evolve the digital customer engagement strategy to scale impact across the userbase

You will manage a team of Customer Success Managers, driving customer retention and expansion in the Enterprise and Mid-Market segments. A leading SaaS company in London is seeking an experienced Manager of Customer Success to lead its UKI team. The ideal candidate has over 8 years of experience in

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. You’re devoted to ensuring our customers’ success and adoption of Asana and advocate for regional customers’ needs. Our Customer Success team is committed to helping

Being a Customer Success Champion to evangelize customer‑centricity within Camunda, thereby increasing retention outcomes, customer experience and loyalty. Developing customer success plans outlining Customer’s KPIs, stakeholders, critical success factors, and product adoption plan. The Customer

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

The Customer Success Manager is passionate about developing customer relationships that promote retention and loyalty. We look to our Customer Success Managers to own driving value and outcomes for our customers in collaboration with our internal teams. At Comply, our customers’ success is our suc

We are hiring our first Customer Success Manager to help increase breeder market penetration and retention across the UK. Customer Success, Account Management, Inside Sales, or a relationship‑driven commercial role. Breeders are central to the success of Pets4Homes.

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build