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As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one.

We are currently looking for a new colleague to join our sales and customer success team, to assist the sales process and provide product service and support to our global customer base. You will be partly responsible for our European customers, supervised by our Head of Sales and Customer Success,

As a Customer Success Manager, you will be involved in the following activities:. Develop and execute customer success plans tailored to each client's unique goals and challenges. Hands-on experience as an Account manager/executive and an ability to deliver excellent customer experience.

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Drive customer onboarding, ensuring smooth implementation and successful integration of the platform.

We are hiring a Customer Success Manager to own the success and growth. Proven customer success or account management experience in a B2B SaaS environment. Serve as the voice of the customer internally — influencing product and operations priorities.

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Work cross-functionally with Product, Support, and Marketing teams to advocate for customer needs. Segmentify is a Customer Engagement Platform that helps online businesses optimise

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

An exciting opportunity for a commercially driven Customer Success Manager to lead retention and growth across an enterprise customer base. Customer Success Manager / London, UK. Strong understanding of Customer Success, SaaS, and Information Security, with the ability to align technical solutions t

Background in Customer Success, Solutions, Implementation or Technical Account Management. Long-standing ABR client, we’ve partnered closely to build out their Customer Success and Support functions from the ground up. Building a genuinely best-in-class product transforming how businesses handle c

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. This is a hybrid role combining customer success, account management, and inside s

The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. At least 3+ years experience in an Account Management or Customer

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. You'll be responsible for ensuring customers are succe

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Partner with customers to identify their strategic goals and co‑create Success Plans with clear success metrics and engagement strategies. Develop and maintain an intern

Du verfügst über mindestens drei Jahre Berufserfahrung im Customer Success oder hast ein erfolgreich abgeschlossenes Bachelorstudium (oder eine vergleichbare Qualifikation) sowie erste relevante Praxiserfahrung.

Create and maintain a customer success plan, tracking success initiatives. Collaborate closely with all functions of the business to ensure our customers are successful. Own the full customer lifecycle, from implementation, to driving program success (utilization, business alignment, use case develo

Our Client is a fast-growing Performance Platform working with major global brands and is hiring a Customer Success Manager to drive value across a portfolio of customers. Customer Success Manager - Paid Search / Performance Media. Customer Success or Account Management experience preferred.

A leading recruitment firm in the UK is seeking a Customer Success Manager to join their new EPM practice.

A leading advertising technology firm is looking for a Customer Success Manager to take ownership of global customers. This role involves managing key client relationships in the fast-paced digital marketing industry, ensuring customer satisfaction, and driving measurable outcomes.

CES Customer Success Manager – Aerospace & Defence. As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. Ensure delivery and commercial compliance by partnering with the account

Ensure customer success by helping customers onboard, adopt, and maximize value from DOJO’s platform, filling any gaps they encounter along the way. Build proactive CS playbooks for identifying and avoiding churn, and increase product usage among customers. Be an operational assistant to customer

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team. Act as the day-to-day partner for clients, driving adoption and successful

The Customer Success Manager will own the relationship end-to-end, driving retention, identifying expansion opportunities, and ensuring our VIP clients realize a measurable Return on Investment (ROI). As a Customer Success Manager, you are the strategic architect of the post-sale journey for our com

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer churn and maximise merchant experience. Commerce

The Customer Success Manager role is a key commercial operations role at Airwallex as we continue to rapidly grow in EMEA. Monitor usage, SLA adherence, failure rates and consult with client and account manager on best practices to improve metrics and success overall. You have at least 5 years of ex

Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. We are looking for an experienced Customer Success Manager to join our global Customer Success

A leading compliance technology company in London is seeking a French speaking Customer Success Manager to manage strategic customer relationships and drive value through SaaS solutions. Candidates should have a passion for customer advocacy, strong relationship management skills, and 2-4 years of r

A leading tech company in Greater London is seeking a Manager of Customer Success - EMEA, responsible for driving customer health and satisfaction across the region. This role involves managing a high-performing team of Customer Success Managers, improving onboarding practices, and ensuring collabor

Fast-growing measurement company looking for a Customer Success Manager to oversee client relationships, ensuring a seamless experience and a strong partnership. This position reports to the Customer Success Team Lead.

A leading technology company based in the UK is seeking an experienced EMEA Customer Success Manager to drive customer engagement and support across the region. In this role, you will develop trusted relationships with customers to achieve their goals using the company's products, consult on ROI opp

We’re looking for a full-time Principal Customer Success Manager (EMEA) to join the Customer Success team reporting to the VP, Customer Success. With a growing suite of products across customer success, product experience, community, education, and AI-powered relationship intelligence, we continue

A technology company in Greater London is seeking an experienced Customer Success Manager to serve as the primary point of contact for their customers. The ideal candidate has 2–4 years of customer-facing experience, strong communication skills, and is passionate about helping customers succeed.

The Customer Success organisation is composed of four teams: pre-sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Customer Success, Acco

A leading technology company is seeking a Nordics Customer Success Manager to strengthen client relationships and provide solutions for business growth. You'll manage a diverse customer base, helping them maximize their success with our software.

A leading identity security firm in Greater London is seeking a Customer Success Manager to oversee account management and customer engagement. The ideal candidate will have over 4 years of relevant experience and a strong understanding of customer-centric solutions. Responsibilities include advocat

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. If you are up to a new challenge, excited to join a team on fire with one ultimate goal: customer first – then please reach out to us. You’ll have the freedom and responsibility to influence process

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Maintain h

As a Customer Success Manager, you’ll be the trusted partner for a portfolio of MAB ARs (Appointed Representatives, our B2B customers) across our network of mortgage firms. To deliver exceptional customer success that supports our network and enables great outcomes for our customers. Knowledge and

Design success plans with clear objectives and KPIs for each customer. Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice.

As a Customer Success Manager, you will oversee the onboarding and success of our Enterprise and Key Account customers. As a Customer Success Manager, you will:. Create and track success plans, providing clear value through personalised QBRs aligned with customer goals.

We know success is built on collaboration, both internally and with customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability. It means every part of the business, from product design to customer support is handled with care and ac

A global business intelligence provider seeks a Customer Success Manager to drive client onboarding, engagement, and retention. This dynamic, client-facing role requires 5+ years of experience in Customer Success or Account Management, preferably in SaaS.

The reason our customers love us is because we genuinely care about their success, and that starts with you. This is not an "ordinary" Customer Success role. You'll have direct relationships with hundreds of installation businesses across the UK, and your work will have an immediate, measurable impa

Customer Success Manager, MidMarket, German Speaker (Strategic Customer Success Team). Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. Customer Advocacy: Act as the voice of the customer within Semrush, advocatin

Bridge Business and Technology: Translate customer business goals into technical requirements and, conversely, explain the business value of technical features to stakeholders. Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial techn

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary. Customer Success Manager, High Touch - French Speaking. Our A