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Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

As the Customer Success Manager You’ll manage a portfolio of. SaaS Customer Success, ideally within compliance, ISO, regulatory-tech (Or Cyber). Account Managers who own expansion revenue.

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

With strong enterprise traction and a growing customer base, the company is now hiring a Customer Success Manager to work closely with the CCO and Founder. Remote Customer Success Manager. Customer Success role with high ownership in a founder-led, high-growth fintech infrastructure company.

Customer Success Manager / Senior Customer Success Manager. This is a high-impact, hands-on Customer Success role, working directly with the Co-Founder to shape how Customer Success operates as the business scales. Senior Customer Success Manager level.

With a growing installed base of 30 active customers, we are now expanding our Customer Success team to ensure these customers achieve maximum value from our platform and continue to grow with us. Proven track record in a customer-facing role (Customer Success, Account Management, or Clinical Applic

The Employee IT Experience Team are looking for an enthusiastic and customer focused Customer Success Manager at Higher Officer (HO) grade. Customer Success Manager - Telford - Plaza 1 and 2 About the job Job summary Discover a car

We're hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. B2B SaaS or services (customer success, account management, or sales).

The Specialist Customer Success Partner (CSP) – RFC, has overall responsibility for the daily management of assigned Cloud customer accounts, including account management strategies as well as engagement and expansion plans to ensure profitable growth within these customers. Maintain a close worki

A leading EV solutions provider in Greater London is seeking an experienced Customer Success Manager for Europe. The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. The ro

Customer Success, Account Management, or a related customer-facing role. Track key customer success metrics and maintain up-to-date records in our CRM. Support the development and execution of customer success playbooks and processes.

A leading cloud software provider in Greater London is seeking an experienced Customer Success Manager. In this role, you will coordinate customer relationships, develop success plans, and ensure high-quality service and operational performance. Ideal candidates have 3-5+ years in a customer-facing

Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. You have a proven track record of effective

A tech-driven company is seeking an EMEA Customer Success Manager for the Commercial Segment. Candidates must have 4+ years in Customer Success at a SaaS company and be adept at building relationships with C-level executives. The role focuses on guiding customers through their security and complianc

Reporting into the Head of Customer Success, the ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Customer-facing experience in Customer Success Management, Account Management, Technical Account M

We’re seeking an Enterprise Customer Success Manager who brings deep Amazon marketplace expertise to help scale our enterprise client operations. You’ll be the bridge between our AI optimization technology and client success, ensuring flawless execution of high‑value programs for global brands

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Prior customer success experience within financial or SaaS industry. Previous client facing experience with ideally previous customer success experience.

A tech company focused on customer success is seeking a Customer Success Manager in Greater London. This role involves maintaining customer relationships, providing proactive support, and utilizing data insights to enhance customer satisfaction. The successful candidate will have strong interpersona

A search technology company in London is seeking a Customer Success Manager to enhance client relationships and ensure service excellence. Ideal candidates have strong communication skills, 2-3 years of experience in customer success in a technical environment, and a passion for service excellence.

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

As a Customer Success Manager, you will be responsible for leading and managing the platform relaunch and onboarding, building and configuring the platform to the customers requirements and training customers in the platforms use. Run demonstrations of the platform to customers and prospective c

We are looking for a Mid-Market Customer Success Manager to join our London team, helping drive customer onboarding, retention, and growth across a portfolio of SaaS customers in the construction industry. Customer‑facing commercial experience (Customer Success, Account Management, or similar). Ca

A global payments technology company is seeking a Customer Success Manager in London to drive customer success and optimize payment solutions. Key responsibilities include consulting on payment strategies, maintaining customer relationships, and ensuring positive outcomes.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. Customer Success Manager - NHS | Customer Success | UK&I | Remote. The Customer Success Manager will build trus

A leading tech employer in London is seeking a Graduate Customer Success Manager. The role focuses on building strong customer relationships while combining customer support, account management, and proactive engagement.

The role of Customer Success Manager (CSM) is the primary point of contact, relationship owner, and internal advocate for XR’s enterprise brands. Minimum 3 years’ experience in a B2B/Enterprise Customer Success or 5 years of experience managing large client accounts, preferably in the advertisin

A fast-growing e-commerce platform in the UK seeks a motivated Customer Success Manager. The ideal candidate has solid experience in customer success and strong analytical skills. Key responsibilities include conducting one-on-one meetings, scheduling customer training sessions, and performing data

A leading food ingredients business based in the UK is looking for a Client Success Manager to drive customer satisfaction and innovation.

A forward-thinking marketing technology company is seeking a Customer Success Manager to enhance client partnerships in London.

Customer Success Manager for the UK & EMEA. This is a hybrid role (3 days in‑office, Wimbledon HQ) reporting directly to the Director of Customer Success. Owning a subset of renewals, reviewing risk and approach with the Director of Customer Success.

As a key member of the Customer Success team, you will be a trusted advisor and single point of contact for your portfolio of customers, guiding them on their post-sale journey to maximize the value of their ServiceNow investment. Senior Customer Success Manager - Financial Services. Create Tailored

The Customer Success Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. Building strong relationships with customers at all levels, the CSM will share industry knowledge and best practices to ensure customers achieve their business go

A leading SaaS company is seeking an experienced Customer Success Manager to oversee relationships with strategic customers. This remote role requires a strong background in customer success with enterprise clients. Responsibilities include driving account growth, exceeding renewal targets, and coll

A leading software solutions company in the United Kingdom is seeking a Customer Success Manager to enhance client relationships and ensure adoption of their platform. The ideal candidate has 3-5 years in customer success for SaaS, strong technical aptitude, and excellent communication skills. Respo

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. Implement the systems and processes needed to scale Customer Success efficiently as we grow. Defi

A leading software company is seeking a Customer Success Manager to support their Life Sciences customers in the United Kingdom. The ideal candidate will have over 5 years of experience in Technical Customer Success and expertise in Salesforce Health or Life Sciences Cloud.

A leading health & wellness company is seeking a Senior Customer Success Manager to enhance employee wellbeing. With over 5 years of experience in customer success, you will manage key accounts and identify opportunities for growth. In this role, you will cultivate trusted relationships with clients

You have experience as a Customer Success Manager in SaaS or other tech‑enabled services. Coordinating the successful installation of Teton’s hardware on‑site, working closely with the technical project manager and customer stakeholders (including IT, Estates, and care teams) to deliver a seam

Mapping organisational challenges, training and development needs and co‑developing solution content, creating proposals together with Account Managers & Account Directors to help drive the growth & retention of the customer. Previous experience of working within account team structures, having re

A fast-growing measurement company in London is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience.

As a Customer Success Manager at Iru, you will partner with strategic enterprise customers across EMEA to drive long-term success and value realization. Develop and execute tailored success plans aligned to business goals. Drive adoption, ROI, and long‑term customer value.

A tech company in the construction industry seeks a Strategic Customer Success Manager to join their London team. In this role, you will be responsible for managing customer onboarding and ensuring retention and growth across a portfolio of SaaS customers. The position demands strong communication,

A leading security technology firm is seeking a Customer Success Manager to own the post-sale experience for enterprise customers. This remote role supports customers across EMEA, focusing on proactive engagement and customer satisfaction.

As an Attio Customer Success Manager, you will be responsible for designing and managing Attio’s retention, customer health, renewal, and upsell programs. Our Customer Success team is integral to how we build, grow, and deliver value. Lead high‑touch success plans for top accounts, serving as bo

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Be the Voice of the Customer internally, advocating for customers’ needs and shaping our s

Optimove’s Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO’s, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for our clie

A leading regulatory intelligence firm in Greater London is seeking a Customer Success Manager to enhance client experiences within the gambling and payments industry. You will build strong relationships, identify opportunities for account expansion, and ensure customer satisfaction. The role demand