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Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Guide potential customers through a 30-day trial of the product.

If you’re an experienced customer success professional looking to build and shape a customer success function from the ground up, then Countfire could be the perfect opportunity. You’ll work closely with our existing customer-facing team, sharing what you learn and collaborating on ways to impro

Russell Publishing is recruiting a Customer Success Account Manager to join our team, to manage a portfolio of high-value accounts, building deep trust and loyalty with key clients to strengthen their commitment to our brands and solutions. The successful applicant should have a minimum of 3 years��

We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

Customer Success Manager Location: Woking area (office-based) Salary: £36,000£46,000 per year Job Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is idea

Our Sales team is growing, and were excited to welcome a talented Customer Success Manager to join us. As a Customer Success Manager, you will take on a nationwide role focused on developing inno. Customer Success ManagerJoin a leading utilities company that champions in

The Customer Success department is the backbone of everything Forter does, and as Senior Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit

The Customer Success Manager leads the end-to-end holistic delivery of the overall operational service for our strategic customers, across our internal functions, processes, and people to enable effective and seamless service excellence with customer success at the heart of our culture. Interlock wi

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

Senior Customer Success Operations Manager. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build scalable processes that increase efficiency and create clarity across Customer Success.

A leading AI recruitment service is seeking a Customer Success Manager to redefine revenue prediction and customer loyalty. The candidate will engage with customers, ensuring the end-to-end customer lifecycle and act as a technical expert. This role offers a unique opportunity to shape the future of

Create and maintain a customer success plan, tracking success initiatives. You will join a team of collaborative CSMs and reporting to our Manager of Commercial Customer Success. Become a product expert and a master of our customer success process.

As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager - Retail / SaaS. Collect and transmit regular feedback from our customers to enable our internal teams to continually improve.

A leading technology solutions provider in the UK is seeking a Customer Success Manager to drive customer engagement and ensure maximum product usage. The successful candidate will cultivate strong customer relationships, design tailored success plans, and analyze product adoption trends to enhance

As a Customer Success Manager (CSM), you will own the post‑sales customer lifecycle—driving adoption and value realization, supporting ongoing success, maintaining satisfaction, and ensuring retention. Customer Success Managers are essential to Introhive’s success. Introhive is looking for our

A global financial solutions provider is seeking a Customer Success Manager in London to develop client retention strategies and foster relationships. Ideal candidates will have prior customer-facing experience, strong communication skills, and the ability to work in a fast-paced environment.

We are looking for a Senior Customer Success Manager to drive product adoption and ensure customers achieve their business goals, leading to strong ROI, growing NRR, and high customer satisfaction. Operating with significant autonomy, you'll navigate complex customer organizations, establish best pr

As a Customer Success Manager, you will play a critical role in driving customer satisfaction, retention, and growth by fostering strong relationships and ensuring customers maximise the value of our solutions. Maintain a high level of customer engagement and satisfaction with a focus on customer‑

A leading technology provider for estate agencies in the UK seeks a Customer Success Manager to enhance customer satisfaction and retention.

A fast-growing AI company in Greater London is seeking an experienced Customer Success Manager. The ideal candidate will have over 3 years of experience in a Customer Success role, with exceptional communication skills and a customer-focused mindset.

Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. The Senior Customer Success Manager, Enterprise

We're looking for a driven, relationship-focused Customer Success Manager to join the Client Services team. Customer Success or Account Management or Media Planning within the AdTech or Digital Media space.

A leading spatial intelligence firm located in Greater London is seeking an experienced Customer Success Manager to establish strong relationships with commercial customers, facilitate product deliveries, and lead contract renewals. The ideal candidate will have a Bachelor's degree and over 5 years

As a Customer Success Manager (CSM), you will act as a strategic partner to our clients, ensuring they achieve maximum value from our solutions while driving commercial growth and maintaining high client satisfaction. Experience: Minimum of 3 years in customer success, e‑commerce, account manageme

You will collaborate with account managers, develop customer-specific strategies, and ensure clients utilize our platform effectively. A global financial technology firm seeks a Customer Success professional to drive client engagement and growth.

The Principal Customer Success Manager is a senior individual contributor responsible for driving outcomes across a focused portfolio of Outreach’s most strategic customers in the region (3–5 accounts). Customer Success at Outreach exists to drive measurable business outcomes by embedding Outrea

A global biopharmaceutical software company in the United Kingdom is seeking a Customer Success Manager responsible for managing a portfolio of strategic clients. The successful candidate will ensure client satisfaction, advocate for customer needs, and collaborate with internal teams to enhance pro

As a Customer Success Manager, you’ll own a portfolio of high-value enterprise customers, acting as a trusted advisor throughout the post-sales lifecycle. Customer success or account management experience in cybersecurity or IAM. The role starts as a strategic individual contributor position, with

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

A leading financial services firm is seeking a Customer Success Manager in London, responsible for driving engagement and satisfaction across their platform.

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Improve customer day-to-day execution by sta

This is a great opportunity for a commercially minded Client Success or Account Manager who wants real ownership of a portfolio and the chance to influence both client outcomes and business performance #besavvy. This role blends client success, account management, and commercial ownership. You have

As Manager, Customer Success, you will lead a specialist team of Training Specialists, Integration Engineers and Solutions Consultants across all customer segments. Orchestrate Customer Value – Ensure customers successfully progress through Delivery, Deep Sync, Activation, and Adoption phases –

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. What you’ll do as a Manager, Customer Success at Vanta:. Influence strategy and design

We’re looking for a mission-driven Lead Customer Success Manager to join our commercial leadership team. Act as executive sponsor and lead customer success interface for a set of strategic enterprise customers, managing relationships end-to-end from onboarding through renewal and expansion. Own an

A leading property management tech company in Greater London is seeking a Customer Success Manager to ensure excellent client engagements and manage the customer lifecycle effectively.

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

Our customer success programmes are pivotal in maintaining dynamic feedback channels with our product teams, ensuring that we are always enhancing our software to align with customer needs. Preferred but not essential: Customer Success certifications (CCSM, Success HACKER, Gainsight, Cisco/TSIA). Co

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

Our Customer Success Team is part of DoorDash's In-Store business unit, focused on ensuring the long-term success of some of our key customers in EMEA. As a Customer Success Manager, you'll help ensure the long-term success of our key accounts. Our team is passionate about bringing skills as consult

We are looking for a Senior Customer Success Operations Manager to strengthen the operational foundation of our post‑sales revenue engine. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivered. Build

The role of the Senior Customer Success Manager (CSM) will be accountable for driving customer success, leading renewals, creating qualified upsell leads and overall relationship management within the assigned client base. Experience in Customer Success operations in the digital marketing industry.

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer‑facing position. Custom

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the FTSE 500. Full onboarding + ongoing product and customer succe

As a Vanta Customer Success Manager, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately successful and happy. As a Vanta Customer Success Manager you will play a pivotal role in guiding customers through their security and compliance j