Customer success jobs in Nuneaton - Page 2Create job alerts

In addition to ensuring that our customer satisfaction levels remain high, the operations team is the vital link between our customers feedback and the product team. Responsible for collecting customer feedback and communicating into the product team. With a unique focus on the contractor and tempor

Technical Customer Success Lead | AI Cyber Security Start-Up. First Technical Customer Success hire in the business. Global role working with enterprise customers.

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Enterprise SaaS Sales or Specialized Overlay roles, preferably within the Customer Success or CRM space. Certinia delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. Backed by serious investment and on a journey to optimise their customer journey!. Lead, shape, and elevate the customer experience across all touchpoints.

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Our client is a global

Reporting to the CRO, you will own the global Customer Success strategy across retention, expansion, and customer value. They are now hiring a VP Customer Success to lead this transformation. Defining the Customer Success strategy as the company scales internationally.

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A technology firm is seeking a Client Partner to manage customer relationships and drive project delivery for enterprise clients. In this remote-first role, you will engage with IT and business teams to ensure successful outcomes. The ideal candidate has excellent customer-facing skills, experience

A leading brand integrity platform is seeking a Customer Success Manager to join their Global Customer Success Team. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management within the SaaS field, alongside excellent communication skills and the ability

A leading B2B platform company in London is seeking an experienced Customer Success Manager II to drive customer adoption of their innovative solutions. Ideal candidates will have 3-5 years of experience in customer success roles, strong skills in strategic account management, and the ability to col

Ideal candidates will have over 5 years of experience in customer success for enterprise clients and will be able to promote best practices, driving customer satisfaction and retention. A technology company is seeking a Customer Success Manager to manage a portfolio of Fortune 1000 clients. The role

A global analytics company in the United Kingdom is seeking a Customer Success Manager to maximize customer value from their products. The successful candidate will drive customer engagement and retention while collaborating with cross-functional teams. Ideal applicants will have experience in custo

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Partner closely with pr

A fast-growing SaaS company is seeking a Customer Success Manager in the UK. The ideal candidate has 3+ years of experience in Customer Success, strong communication skills, and familiarity with tools like Salesforce. This remote role involves managing customer relationships, understanding client ne

A leading customer service solutions provider is hiring an AI Services Consultant to provide technical solutions and ensure customer success through AI technology. This role involves guiding customers in configuration, managing projects, and delivering AI solutions effectively.

Our customers, which include the world’s leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Voice of the customer internally within PolyAI, working alongside our Cust

Design and execute strategic customer success plans, detailing objectives, potential roadblocks, success indicators, and timelines. Encourage customer advocacy by facilitating customer testimonials and case studies. Responsibilities include nurturing and expanding customer relationships, driving pro

A leading tech company in London seeks a Customer Success Manager to oversee the success of enterprise customers. Ideal candidates will have 5+ years in customer-facing roles, strong communication skills, and a background in computer networking.

A leading software company in the UK is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. The ideal candidate has 2-3 years of experience in Customer Success or Account Management within SaaS, along with strong stakeholder management and data-driven decision-making ski

A leading renewable solutions company in the UK is seeking a Customer Success Specialist to join their dynamic team.

A pioneering technology company in Greater London is seeking an Engagement Manager to manage customer relationships post-contract.

Ability to execute customer success strategies and drive commercial outcomes. If you’re a people‑first leader with a passion for customer success and commercial growth - we want to hear from you. Core Customer Success Team Manager.

This full-time internship will begin in June 2026 and provides an excellent opportunity to learn about Customer Success operations. A leading cybersecurity firm is seeking a motivated Business Analyst Intern to join their Success Programs Team in the United Kingdom. Responsibilities include assistin

The ideal candidate has relevant experience in customer success and is motivated to work in a mission-driven environment. A mission-driven technology firm seeks a Customer Success Specialist in London. In this hybrid role, you will support UK and Australian clients, handle inbound cases, and ensure

Candidates should have 5-8 years in customer success roles, strong stakeholder management skills, and a passion for customer success. A leading SaaS company is seeking an experienced Customer Success Manager to own the customer journey and drive transformation. Be the reason our customers thrive.

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success - supporting Institutions and Resellers team located in Milton Keynes, United Kingdom. Step into a high-impact role with the Customer Success team, where you won’t just support customers — you

A dynamic startup in Greater London is seeking a Customer Success Team Lead to oversee a team of Customer Success Managers and manage key client accounts. The ideal candidate will have a background in Customer Success or Account Management, particularly in the SaaS industry, with strong communicatio

As a Customer Success Engineer (CSE) on our post-sales team at LinearB, you will be a key part of driving successful implementations of our platform post‑sale. Partner with Customer Success Managers to onboard new customers and lead technical implementation of LinearB’s platform and automation s

Customer Success Manager## Job IntroductionCustomer Success ManagerJoin a leading utilities company that champions innovation and service excellence. Customer Relationship Ownership -**Act as the primary contact for key customers, building strong and trusted long‐term relationships through pro

Right Formula is seeking a Customer Success Manager to support and grow long‑term client relationships within our Digital Technology arm. Experience in Customer Success, Account Management, or Client Services. CRM, health scoring, success planning).

A media company in Greater London seeks a Customer Success Manager to oversee the onboarding and engagement of clients within the corporate subscription business. The ideal candidate will have strong communication skills and experience in account management or customer success. This role is essentia

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Customer Success Manager is to protect and grow Magnet’s most

Success across FinTech, Performance Marketing, Events Management, Media, and Real Estate is underpinned in a belief that people & processes are the key ingredients to success – as evidenced by 14 successful portfolio companies to date. Customer Success Internship at FirstMind (UK). Do you thrive i

A leading AI solutions provider in Greater London is seeking a Customer Success Manager for the EMEA region. The ideal candidate has 5+ years in B2B customer success, particularly in SaaS. Responsibilities include overseeing post-sales activities, onboarding, and providing customer insights to the p

Candidates should have over 3 years of experience in a high-growth environment, be passionate about customer success, and motivated to make a significant impact in the healthcare industry. A healthcare technology startup is seeking a B2B SaaS Customer Success Manager to join their mission-driven tea

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. Experience in customer success, account management, or a similar role, preferably within the

At least 3 years prior experience in Customer Success or equivalent history of driving customer outcomes, retention and revenue growth. We are looking for an experienced Customer Success Manager to join our team and take ownership of strategic client relationships. Anticipate customer challenges and

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in