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Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

This is an important role for the company as you'll be the go-to point of contact for many of our clients acting as a bridge between meticulous administration and high-energy client success.

Customer Success Manager, MidMarket, German Speaker (Strategic Customer Success Team). Customer Advocacy: Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback. Customer Success, Account Management, or a related role, wi

A leading software company is seeking a Customer Success Manager to strengthen relationships with top customers. The role involves onboarding new clients, providing support, and ensuring customer satisfaction. Ideal candidates will have over 4 years in a technical customer-facing role, preferably in

A global SaaS workforce management company is seeking a Customer Success Manager for SMBs. You will be responsible for driving product adoption and managing the success of small business customers. This includes analyzing customer data to create targeted outreach campaigns, advocating for customer n

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers in the Life Sciences segment. The Customer Success Manager maintains awareness o

Customer Success Manager (SaaS / Travel Tech). In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their goals. Ensure customers successfully use Teleleo services (SIM access, OTP, messaging,

A growing Cloud Computing company in Greater London is looking for a Senior Specialist to bolster its Customer Success team.

The Customer Success team’s mission is to identify, enable, and facilitate continuous value generation for customers. In this role you’ll be responsible for the end‑to‑end coordination and execution of functional deliverables during the delivery stage, priming your customer for long‑term s

A cybersecurity solutions provider in the United Kingdom is seeking a Senior Customer Success Manager to enhance customer adoption and value from their platform. The successful candidate will convert customer needs into success plans, nurture relationships, and ensure satisfaction with the service.

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

Develop and execute account‑level success plans, going beyond platform metrics to connect to the customer's broader alumni strategy as it ties into their larger corporate strategic goals, which you will identify and align on continuously with the customer. As we scale globally, Customer Success is

Maintain accurate customer data and success plans in CRM and Customer Success platforms. B2B software roles; 3+ years in Customer Success managing large customers. As a Customer Success Manager at Swimlane, you will own the post‑sale experience for a portfolio of enterprise customers, driving rete

The SecurityScorecard Customer Success team is empowered by the company to help guide customers to get the most out of our platform. The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. We lead with a customer-centric mindset, u

A leading education technology provider in the UK seeks a Head of Customer Success to lead client engagement and deliver value to customers.

A leading creative technology firm in Greater London is seeking a Customer Success Manager to build strong client relationships and enhance their experience with the firm's innovative solutions. You will ensure client engagement through tailored success plans, onboarding training, and strategic insi

Zilliant is looking for a dynamic Customer Success Manager to join our dedicated Customer Success team. Create annual joint success plans with customers to outline their outcomes, objectives, metrics, and timelines; identify and remove any barriers to the customer’s success plan completion. You ar

Take ownership of renewals, upsell and cross-sells across the Customer Success function. Commercial customer success and account management best practice. Design success plans with clear objectives and KPIs for each customer.

Help build and refine our Customer Success playbook, contributing ideas and exerting ownership over its development. Customer Success, Account Management, or related experience in a high‑growth B2B SaaS environment or within the Legal Tech space. We’re looking for an experienced, thoughtful Cust

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

A leading waste management company in the UK is seeking a customer service professional to join their Nationals Team.

Lettings Sales Executive (with Customer Support responsibilities). Interest in customer support and client‑facing operations.

If a customer is at risk, the Head of Customer Success should hear about it from you, not from the customer. The Enterprise Customer Success Manager owns Sedna's most commercially significant customer relationships. Produce and execute success plans tied to customer outcomes, not just product usage

A leading digital marketing firm in London is seeking a Customer Success Manager to engage with clients and enhance their online marketing strategies. The ideal candidate should have at least 3 years of experience in paid digital advertising and a strong customer success background. In this hybrid r

As part of our transformation, we are building a world‑class Customer Success organization to ensure our customers achieve their goals and unlock the full value of our solutions. The Customer Success Manager (CSM) will work closely with customers across the legal industry to understand their speci

Build and execute tailored customer success plans to ensure consistent value delivery and proactively address any challenges or barriers to success. Drive customer enablement initiatives through onboarding, training, and education programs to support sustained user adoption and platform success. The

As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization. Joining

Develop and execute Customer Success Plans that align Jedox capabilities with the customer’s business objectives, planning processes, and transformation roadmap. Customer Success, Consulting, Account Management, or Presales within a SaaS organization. Trusted by more than 2,500 customers worldwide

A financial services company in Greater London is seeking a Customer Success Lead to manage key accounts and the Customer Success team. This leadership position involves driving customer engagement, overseeing team performance, and implementing optimised workflows. Applicants should have proven expe

We know success is built on collaboration, both internally and with customers. Our results-first mindset delivers tangible results for customers. We release new features based on customer feedback swiftly, and we sort issues before they can impact profitability.

We're looking for someone who is passionate about making their customers successful, proactive in solving challenges, and can represent their customers’ needs within the business. Sauce Labs is ramping up our Customer Success team to proactively help our customers leverage our platform to impact t

A platform engineering firm in the UK is seeking a Customer Success Manager. This role will shape customer engagement, ensure value delivery, and connect Sales, Product, and Engineering through a consistent framework.

A leading B2B SaaS company in the UK seeks an experienced Customer Success Manager to oversee a portfolio of approximately 100 accounts. The ideal candidate will have at least 3 years in a similar position and a proven success record in driving account growth.

As a Customer Success Specialist, you’ll put customers first—driving onboarding, deployment, adoption and value realisation of Cisco software. You’ll work closely with customers, Cisco, and internal Computacenter teams to shape adoption strategies, identify use cases, act as a trusted advisor

United Kingdom - Meeting Insights Customer Success Manager. The role involves managing a portfolio of accounts, building relationships with customers, and working closely with them to help achieve their business goals. Work closely with our customers with the drive to help them change their workplac

Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. We are looking for an experienced Customer Success Manager to join our global Customer Success

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributor

Customer Success Manager – AI Visibility (Amazon & Walmart). We’re looking for a Customer Success Manager — a data‑savvy, client‑facing professional who can confidently lead conversations with global e‑commerce brands, translate complex AI visibility metrics into clear strategies, and gu

A dynamic recruitment agency is looking for a Customer Success & Engineering Recruiter to support a globally recognized tech company. This position focuses on hiring for Customer Success roles across the EMEA region.

You'll own the success of a portfolio of our education customers — the universities, high schools, and cybersecurity training providers using TryHackMe to build the next generation of cyber professionals. Define clear success milestones and adoption benchmarks so customers know what good looks lik

A global logistics company is seeking a Customer Service Agent to manage import operations in Purfleet. The role involves arranging shipments, ensuring compliance, and maintaining customer relations. Join a successful team to further your career in an international environment.

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

Customer Success Specialist page is loaded## Customer Success Specialistlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR100699Customer Success Specialist | London*Monex specialises in FX risk management and international payments, helping corporate and i

A leading fintech company in Greater London seeks an experienced Customer Success Manager to manage enterprise client onboarding and ensure optimal customer experiences. Ideal candidates will have over 5 years in customer success and exceptional relationship-building capabilities.

The ideal candidate will have over 2 years of experience in customer success or account management, exceptional communication skills, and a solid understanding of the fintech industry. A leading Fintech company in Greater London is seeking a Customer Success Manager.

A leading insurance platform is seeking a Customer Success Manager to enhance customer value and retention. This hybrid role involves building strategic partnerships, developing account strategies, and ensuring customer satisfaction.