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Demonstrated success in managing customer relationships and delivering projects on time and to plan. Lead customer implementations form post sale through to go-live, managing delivery against defined goals, while orchestrating data, integrations, and system configuration. Key to the role is enabling

SaaS Customer Success experience: You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Customer value driver: You obsess over delivering value for your customers, understanding their strategies, building

Director, Customer Success – AI Retail Media AdTech SaaS. As Director, Client Success, you’ll play a pivotal role in ensuring the success of the company’s most strategic clients. Own key enterprise client relationships, drive measurable impact, and lead a high‑performing client success team.

Led or scaled a Customer Success or Account Management team. How they’ve driven revenue through Customer Success. Customer Success at Beyonk is evolving.

The Customer Success Manager is responsible for ensuring the success of a portfolio that includes mid to large sized customers. Proven record of identifying customer needs and successfully implementing long-term technology solutions. Responsible for the customer experience and engagement of stakehol

In the Customer Success Manager role, you will be managing a variety of named accounts across our global customer base. As a Customer Success Manager for Key Accounts, you will manage a portfolio of 10-15 existing Darktrace customers to maximize their utility from Darktrace deployments and grow thei

A data intelligence company in Greater London is seeking a Customer Success Manager. This role involves building relationships with clients, ensuring successful onboarding, and providing expert support related to maritime data.

Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team!. Support Customer Success Associates with administrative tasks, share customer feedback, and h

A technology company is seeking an Account Management Associate in London to support Account Managers in delivering exceptional customer experiences. Candidates should have a Bachelor's degree and over a year of experience in customer-facing roles, preferably in SaaS. Responsibilities include produc

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

Configure systems to automatically route "Low Maturity" customers to high-touch interventions and "High Maturity" customers to automated innovation paths. Customer Adoption and Success Manager. Years in SaaS Post-Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital A

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

A leading educational solutions company in the United Kingdom is seeking a Manager, Customer Success to lead a team of specialists in enhancing customer engagement throughout the customer lifecycle. The ideal candidate will have over 5 years of experience in Customer Success and proven team manageme

Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. And we need a passionate Customer Success Manager like you to help us get there. Our EMEA Customer Success Team comprises a dynamic team of over 30

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. The

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Client Services team includes customer success, support, and solutions engineering. The Customer Success Manager (CSM) is responsible for managing and growing a

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, soluti

This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. Ideal candidates will possess stron

A leading analytics company is seeking an experienced Enterprise Customer Success Manager to enhance customer satisfaction and drive adoption across strategic accounts. The role involves managing relationships with key stakeholders, guiding customers through their lifecycle, and collaborating cross-

Reporting to the VP of Customer Success, this is a dynamic, client-facing role suited to someone who builds lasting relationships and thrives in a commercially focused environment. Customer Success or Account Management, ideally in SaaS, data or B2B subscription environments. Build and maintain Succ

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Someone who is empathic, listens and understands the customer’s needs through strong relationship building. If you thrive on customer satisfaction and turning ideas into reality, t

This role involves understanding customer needs, developing commercial leads, and assisting in product introductions.

As ourCustomer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live.

A leading commerce media company located in Greater London is seeking a Customer Success Manager to oversee the performance and delivery of retail media partnerships.

This position offers a chance to influence customer outcomes and shape the success of the organization. A leading SaaS company in London is seeking a Senior Manager of Customer Success to lead a team of 8 across European markets. This role involves driving customer retention and expansion while defi

A leading IT services firm in Greater London offers a Customer Success Internship designed to provide practical experience in managing client relationships and learning about AI-driven solutions.

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. This role involves developing

A cybersecurity leader is seeking a Senior Customer Success Engineer to provide technical solutions to customers. The role involves supporting the adoption of the Darktrace platform, conducting deployment reviews, and engaging with various customer stakeholders.

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Help our largest customers drive procurement success on the Zip platform. Maintain high levels of customer engagement and sa

Success Plans: Collaborate with customers to develop and execute success plans that align Sigma Computing's capabilities with the customer's business goals and objectives. Experience in a customer success, account management, or consultative role within the SaaS, analytics, or business intelligence

Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

Customer Success Manager - Tax Software page is loaded## Customer Success Manager - Tax Softwarelocations: London: Chippenham: Birmingham UK: Bristol: Petersfieldtime type: Full timeposted on: Posted Todayjob requisition id: R0018823* Competitive Compensation and Benefits* Home Offic

At least 5 years of experience in the software industry as a Customer Success Manager, with a proven track record of driving measurable business outcomes for customers, such as increased retention rates and product adoption. The Senior Customer Success Manager is required to ensure Cognigy’s custo

The Customer Success Lead will operate as a player‑manager, leading the day‑to‑day execution of the Customer Success team while also owning and managing a portfolio of strategic customer accounts. The Customer Success Lead will shape team strategy, operational excellence, and scalable processe

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgett

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Act as the voice of

Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Minimum of 7 years of experience in customer success, account management,

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. Define and track "Success Outcomes" for customers, ensuring that maritime intelligence translates into actionabl

Flexibility and the ability to handle customer needs effectively are key attributes for success in this position. A leading meetings technology provider is seeking an Onboarding Specialist for their Mid-Market Client Success team. This role is crucial for guiding new clients through the onboarding p

A dynamic technology startup in the United Kingdom is looking for a Customer Success Manager. The role involves leading onboarding processes for new clients, nurturing relationships, and developing customer retention strategies.

As a Customer Success Specialist, you’ll put customers first—driving onboarding, deployment, adoption and value realisation of Cisco software. Own Customer Success documentation, methodology, and value reporting. Excellent background and experience in Customer Success, software, Cisco, sales or

A growing tech company in London is seeking a Customer Success Manager to manage over 50 accounts and enhance customer engagement through effective onboarding and campaign optimization. Strong communication skills are essential, along with a proactive mindset to build processes that foster customer

A tech company specializing in customer engagement is seeking a Senior Customer Success Manager in London. Key qualifications include 5+ years in Customer Success, experience with B2B clients, and strong presentation skills.

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. Dialpad’s Customer Success team plays an essential role in assisti

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.