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This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

Be the first Customer Success Manager in our brand new London office - help to stand up that process for European operations. Onboard new customers to Juicebox and ensure they succeed. Resolve on-going customer issues, acting as true partner for them.

FreedomPay is seeking a proactive and detail-oriented professional to join our Customer Success Support team to work out of our office in Canary Wharf, London! This role is ideal for someone who thrives in a fast-paced, client-facing environment, enjoys solving problems, and communicates effectively

A global learning company in Greater London seeks a Contractual Associate for Customer Service. The role involves addressing varied customer inquiries, collaborating with internal teams, and ensuring exceptional service delivery. Candidates should have a Bachelor's degree and strong customer service

As a Customer Success Engineer (CSE) on our post-sales team at LinearB, you will be a key part of driving successful implementations of our platform post‑sale. Partner with Customer Success Managers to onboard new customers and lead technical implementation of LinearB’s platform and automation s

Develop and maintain an internal Champion Network or Centre of Excellence within the customer’s organisation to help foster customer advocacy and facilitate customer testimonials or case studies. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and

Customer Success, Account Management, or Client Support roles. Your Role as a Customer Success Manager:. Analyse usage metrics and feedback to optimise customer engagement strategies and increase success rates.

The CSM II will perform hands‑on account management activities as well as collaborate with other team members in coordinating successful customer onboarding, training and ongoing customer relationships to ensure long‑term satisfaction. Renew and grow a set of customer accounts by proactively ant

As a Customer Success Manager, you will partner with fellow CS professionals at leading global startups to drive value realization and strategic growth. Customer Success or Account Management within a B2B SaaS environment, ideally with a commercial track record. Join a high-growth AI company redefin

A leading financial services provider is seeking a Customer Success Manager in London. Ideal candidates will have prior customer-facing experience and excellent communication skills, with an emphasis on customer satisfaction. In this role, you will develop strategic plans for client retention and gr

As a Customer Success Manager at Iru, you will support a portfolio of commercial customers across EMEA, helping them achieve measurable success with our platform. Collaborate cross-functionally to ensure customer success. Success in this role means driving retention and expansion across a high-volum

Build and execute Joint Success Plans** for every account, anchoring every engagement to the customer's strategic business outcomes and ensuring measurable ROI is documented, tracked, and communicated consistently* Lead Executive Business Reviews at C-suite level, delivering compelling value nar

A SaaS company in the United Kingdom is looking for a Customer Success Lead to manage key customer relationships and help shape the Customer Success function. You will own Tier 1 accounts, driving adoption and expansion while mentoring the Customer Success Managers.

Build the Customer Success function from scratch inc segmentation, success plays, lifecycle strategy and team structure. This is a foundational Customer Success Lead hire. As Customer Success Lead you will own one of the most critical metrics in the business.

A leading AI solutions provider is seeking a Customer Success Manager to join their EMEA team. The ideal candidate will have over 5 years of experience in customer success, technical fluency in AI concepts, and a passion for social impact work.

A leading RegTech firm in London seeks ambitious graduates for the Graduate Customer Success role. This position is vital in delivering world-class customer service and solving client queries.

A leading home care company in Greater London is seeking a Customer Success Manager to oversee a substantial partner network of around 2,000 listings. Responsibilities include managing relationships, improving customer service processes, and having tough conversations with partners regarding financi

A technology solutions firm in the United Kingdom is seeking a Director – Customer Success to lead enterprise retail accounts and ensure successful technology transformations.

The Customer Success Manager (CSM) is responsible for the day-to-day commercial performance and delivery of Criteo’s retail media partnerships with retailers. Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising. Working closely wit

This is a technical Customer Success role, involving product configuration, data validation, issue diagnosis and close collaboration with Product, Engineering, Sales and AI teams. B2B SaaS Customer Success, Technical Account Management or Solutions Engineering. Opportunity to shape Customer Success

A leading HR technology company in Greater London is seeking a Customer Success Manager to lead a growing team while driving customer engagement and retention. The ideal candidate will have deep knowledge of SaaS products and experience in developing customer success strategies.

As a Senior Customer Success Consultant, you will be a trusted advisor and strategic partner to our key customers. Proven experience as senior/key/strategic customer success consultant or in a similar role within the localization or language tech space. Continuously assess and improve customer succe

The Operations team are responsible for the on‑boarding and implementation of our technology across new customers, as well as ensuring on‑going success once the system is up and running on client sites. This role might suit a second jobber looking to develop the skills they have already acquired

We are passionate about our customers so we’re looking for an all‑star Customer Success Manager who is ready to join our growing team. Experience successfully managing customer engagements to completion and customer satisfaction. You will work closely with our Account Executives and Solution

You will be the operational driver of this partnership: aligning internal teams and enterprise stakeholders, navigating a complex global organization, and ensuring successful rollout execution that enables long-term customer success and supports future expansion opportunities. Orchestrate internal a

A healthcare technology company in the UK is seeking an experienced Customer Success professional to manage client relationships and drive growth. Join a mission-driven team focused on delivering exceptional customer experiences and expanding the company's reach.

Years of SaaS Customer Success Experience. Customer Success Manager - Accounting. You'll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks.

The Sales team works to grow our customer base across all regions by understanding how visual content plays a part for our customers’ businesses—and how our products and services can help them overcome challenges, elevate their message, and achieve their goals. The Customer Success Specialist wi

We are looking for a Senior/Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advis

You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. This team will develop and execute data driven processes to deliver world class cus

A leading AI organization is seeking a Customer Success Manager in EMEA to support beneficial deployments for mission-driven organizations. The ideal candidate has over 5 years in customer-facing roles, a passion for AI and social impact, and strong cross-functional collaboration skills.

Proficient with BI, Google Workspace, and customer success tools. Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commercial Operations teams to advocate for solutions that support Taskers and drive invoices and revenue. The Tasker Success team helps

A leading digital marketing platform is seeking a Customer Success Manager to enhance client engagement and retention for a portfolio of prominent brands. The role focuses on managing client relationships, driving revenue growth, and ensuring successful execution of marketing strategies.

This customer success position is unique and the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning that we are looking for a commercially minded individual that can build a high performing strategy from zero. Minimum 2 years of relevant account managem

As the Regional Manager of Customer Success for EMEA & APAC, you will manage 10 CSMs and an assigned list of accounts and a cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth regions. Enjoy managing top customers and understand

Supporting Laka customers (& potential customers) with general questions about Laka's products & services, their bicycle insurance and new initiatives via web chat and email. You’ll be a key part of our Customer Experience team. Providing a great customer experience is the most important part of o

A leading crypto services company based in Greater London is searching for an experienced Customer Success Manager to enhance customer satisfaction and retention. This role requires 3-5 years of relevant experience in the fintech SaaS space, with a strong focus on customer success metrics.

A leading edtech company in Greater London seeks a Customer Success Manager to drive account management and customer engagement results. The role is hybrid, requiring 2-3 days on-site in Shoreditch, and involves significant responsibilities in account expansion and customer experience.

Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths. Years in SaaS Post‑Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital Account Management, specifically wit

This hybrid role involves working from the office in London or Paris three days a week, contributing to customer success with impactful solutions. A leading B2B data provider in Greater London is seeking a French Speaking Solutions Specialist to collaborate closely with Account Managers and design t

A fast-growing startup in the UK is seeking a Customer Success Team Lead to manage a high-performing team and enhance customer satisfaction. The ideal candidate has a proven background in customer success, possesses strong leadership and communication skills, and is passionate about brands. This rol

NiCE is hiring a Senior Customer Success Manager to join our fast-growing, dynamic customer success team! We’re passionate about our work, about our customers, and about the solutions we provide. As Senior Customer Success Manager at NiCE, you guide enterprise customers through Cognigy product imp

The role involves leading customer engagement initiatives, managing client relationships, and analyzing customer profiles to enhance product adoption. A global market analysis firm is seeking a proactive Customer Success Manager in London.

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager to enhance customer relationships and drive satisfaction. Qualifications include over 5 years of relevant experience in account management or customer success, strong communication skills, and knowledge of cyber

This role involves coordinating the entire hire process from order to delivery, ensuring customer satisfaction and liaising with various departments.

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long-term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, unde

The Senior Specialist will be responsible for the successful end to end delivery of external talent sourcing to support the “scope” covered by the team he/she belongs to. Highly responsive, service service-oriented individual with experience working effectively cross-functionally within a "clien