Customer success jobs in Sutton In Ashfield - Page 7Create job alerts

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Experience and

This is a good position for recent grads or experienced engineers looking to develop.Join a pioneering company at the forefront of veterinary imaging! With multiple awards for innovation and international growth, including honors from the Institute of Physics and the Financial Times, youll be part o

A leading technology company in London seeks an experienced Customer Success Manager. Candidates should have over 5 years of experience in Customer Success or Account Management within a SaaS environment. This position emphasizes in-person collaboration and offers a dynamic work environment, contrib

You will act as the primary point of contact for customers post‑sale, owning the full customer lifecycle from implementation through ongoing success. Build scalable customer success playbooks, documentation, and best practices as the function grows. Founding Senior Customer Success Manager.

This is a great opportunity for those eager to develop their careers in customer success and the financial services sector. This role involves delivering training sessions, providing customer support, and collaborating with teams to enhance user experiences. The ideal candidate will possess strong c

A leading AI-powered customer communications platform is seeking a Customer Success Manager to drive adoption and retention with their clients. This role involves leading post-sales activities, conducting training, and managing customer relationships.

A leading sustainability solutions provider in Greater London seeks Customer Success Managers to manage customer relationships and ensure satisfaction. The role entails developing strong client relationships, managing project implementations, and measuring customer success metrics. Candidates should

A rapidly growing AI company in Greater London is seeking a Customer Success Manager. This role involves managing the entire customer journey by acting as a trusted advisor and driving adoption of digital solutions with high-value customers. This is an onsite role in London three days a week, emphas

We are seeking a Customer Success Lead (remote) to own and scale our customer success function. As a customer success lead, you will own the relationships with our customers end-to-end. You will act as the voice of the customer internally while building processes, leading a role, and partnering clos

You'll be our first Customer Success Engineer, building the technical foundation for how we deliver customer outcomes at scale. You'll define our technical onboarding process, create runbooks, build health scoring frameworks, and establish how we scale customer success as we grow from dozens to hund

A leading software company in the United Kingdom is seeking a Mid-Market Customer Success Manager. In this role, you will manage a portfolio of customers, ensuring they achieve their goals with Assembled's platform. The ideal candidate has over 3 years of experience in customer-facing roles and exce

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c

A leading digital advertising firm is looking for a Customer Success Manager to ensure client success and manage campaigns.

The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team. This is a senior, hands-on Customer Success Manager role. Customer Success, Account Management, or similar roles in SaaS or fintech

A fast-growing technology company in London is seeking an Enterprise Customer Success Manager to manage top-tier enterprise accounts. You will leverage your strong analytical skills to drive customer growth and satisfaction, ensuring the successful adoption of new features while collaborating across

In this role, you'll coordinate service engineers, manage customer communications, and ensure efficient daily operations.

A leading technology firm is seeking a knowledgeable Customer Success Manager II to enhance customer relationships across the EMEA region. This role requires a proactive approach to ensure customers gain optimal value from services like Donesafe and HandsHQ. The ideal candidate has over 2 years of e

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

The ideal candidate has at least 3 years of experience in customer success or account management, preferably within SaaS, and is adept with tools like Salesforce and ChurnZero. A leading digital content provider in Milton Keynes is seeking a Customer Success Manager to drive satisfaction, retention,

CMG is seeking a self‑motivated Customer Success Manager (CSM) to join our dynamic and fast‑growing Customer Success team. Customer Success, Sales, Account Management, or similar) with a strong track record of building relationships and delivering value to customers. The Customer Success group a

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Track customer satisfaction and engagement metrics; proactively address any issues to ensure high customer retention rates. Serve as a cu

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A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

We are looking for an addition to our Customer Success team to be a trusted partner to some of the world’s most ambitious advertisers! As a Senior Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week, give consultative advice, scope and drive long-

Collaborate with internal Sales and Customer Success key stakeholders to strategically prioritize customer retention and mitigate attrition. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate options to support customer needs. Collaborate with Product E

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. Gain hands-on experience across customer success and sales. Customer Success Manager / Inside Sales (Contractor).

A rapidly scaling SaaS company in Greater London is seeking a Support Team Lead.This hands-on leadership role involves leading a team of 10 in a high-demand environment.The ideal candidate will have a strong technical background and experience in SaaS support, with responsibilities including optimiz

A leading FinTech company in London seeks a Customer Success Lead to manage a team and optimize customer outcomes across key accounts. The ideal candidate will have proven B2B SaaS or FinTech experience, demonstrating a track record of driving customer retention and leading successful teams. If you

A technology firm is seeking a Senior Customer Success Manager to join their Customer Success department. With a hybrid work model, this position offers a competitive salary, private health insurance, and generous PTO, making it an excellent opportunity for experienced customer success professionals

A leading technology partner is seeking a Customer Success Team Lead in the United Kingdom to shape the Customer Success function. Candidates should have extensive experience in Customer Success with SaaS, leadership experience, and fluency in both German and English. This fully remote role involves

A leading software development scale-up in Greater London is seeking a Core Customer Success Team Manager. This role involves leading a high-performing team to drive revenue growth, enhance client relationships, and ensure customer satisfaction.

As a Senior Customer Success Manager, you will liaise with Sales, Partnerships, Regional Marketing and the Product Team – guaranteeing the growing international Nosto clientele a professional experience with Nosto and maintaining Nosto’s position as the global leader in personalization. Joining

Experience in Customer Success, Client Success, or Strategic Account Management. Senior Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid. Eurobase is looking for an experienced Senior Customer Success Manager to join our growing Insurance division, working with enterprise cli

In this role, you will manage a team of Customer Success Managers to foster long-term customer relationships and ensure revenue retention and expansion. A leading tech company in the Salesforce ecosystem seeks a Team Manager of Customer Success. Applicants should have proven leadership experience in

We’re looking for a Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while s

We’re building out a Customer Success function, and this is one of our early hires into it. As a CSM at Modo, you’ll own the product relationship across a portfolio of accounts - onboarding new customers, driving user activation, answering product and methodology questions, and making sure our c

The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers in the Life Sciences segment. The Customer Success Manager maintains awareness o

A leading enterprise software organization in Central London is seeking a Customer Success Manager to support enterprise clients in achieving their objectives. The ideal candidate must have experience in Customer Success or Technical Account Management, with a strong understanding of enterprise IT e

The Director of Customer Success will play a key leadership role in operationalizing Customer Success across regions, driving excellence in onboarding, adoption, engagement, and advocacy. Own the post‐sale phase of the customer journey, for both new customer onboarding and existing customer succes

A leading tech company in London seeks a Customer Success Manager to oversee the success of enterprise customers. Ideal candidates will have 5+ years in customer-facing roles, strong communication skills, and a background in computer networking.

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. Oversee customer accounts and work with the Business Development Managers to ensure timely renewal of contracts, upselling and cross‑se

A leading content management platform in London is looking for a Scaled Customer Success Manager who is fluent in French and English. The ideal candidate has over 2 years of experience in customer success and is a self-starter with strong analytical and communication skills. This role involves manag

Ensure customers successfully use Teleleo services (SIM access, OTP, messaging, etc. Customer Success Manager (SaaS / Travel Tech). In this role, you will work closely with customers after onboarding, helping them successfully adopt the product, integrate it into their workflows and achieve their go

A performance platform company in Greater London seeks a Customer Success Manager to drive value across a customer portfolio.

A cybersecurity solutions provider in the United Kingdom is seeking a Senior Customer Success Manager to enhance customer adoption and value from their platform. The successful candidate will convert customer needs into success plans, nurture relationships, and ensure satisfaction with the service.

A growing Cloud Computing company in Greater London is looking for a Senior Specialist to bolster its Customer Success team.

Develop and execute account‑level success plans, going beyond platform metrics to connect to the customer's broader alumni strategy as it ties into their larger corporate strategic goals, which you will identify and align on continuously with the customer. Bring structured, evidence‑based custom