Customer success jobs in Swansea - Page 3Create job alerts

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Evaluate and analyze customer needs and support requirements.

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. As the business

With a unique focus on the contractor and temporary worker market, they provide market leading tools to support the calculation of complicated assignments, whilst still maintaining the simplicity and flexibility required to manage simple customers.

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

Important - Must be Welsh speakingAn outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers,

The successful candidate will have experience in portfolio management within an invoice finance environment or related customer success management with prior experience in relationship management, Account Management or operational management within financial services or a FinTech environment. You wi

The Oracle Health Customer Success Manager (CSM) is responsible for overseeing an assigned portfolio of Oracle Health customer accounts in Germany with a focus on continuous improvements to customer adoption and experience, facilitating contract renewals, increased customer satisfaction, service lev

A leading warehouse automation firm is seeking a Customer Success Manager fluent in French to ensure clients derive maximum value from the DexoryView platform. Ideal candidates will have strong commercial acumen, experience in customer success roles, and the ability to interpret data-driven insights

The Role**The Partner Customer Success Manager (PCSM) will work with key strategic partners to enable, mentor, and scale best‑in‑class customer success for Flexera solutions. Customer success craft: Success planning, QBR/EBR facilitation, value realization, risk detection, and playbook execu

Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Collaborate with Customer Success, Customer Support, Sales

A technology company in the UK is seeking a Senior Customer Success Account Manager to enhance customer relationships and drive account growth across multiple verticals. Responsibilities include managing customer accounts, conducting business reviews, and developing ROI models.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

This is a relatively new team at LaunchDarkly, and the best candidate for this role will have a passion for customer success, experience leveraging data to manage a large customer portfolio, and an interest in helping to build a best‑in‑class Digital Led CS organization while executing at a high

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Customer Success & Solutions Manager – EMEA. You w

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

Take the core customer success playbook and adapt for the generator customer; this includes strategic customer mapping, design and run playbooks, and optimise adoption and advocacy. Your initial focus will be getting quickly up to speed with our current generator customers today, visiting our key st

Customer Experience: Provide a high‑quality experience to our customers on a day‑to‑day basis. Relationship builder who stays calm under crisis or criticism and celebrates partners’ successes. Among the largest globally distributed companies, our team of 7,000 spans more than 100 countries,

A leading recruitment platform is looking for a part-time or full-time Customer Success Specialist to support clients and ensure satisfaction. Ideal candidates will have strong communication skills, a customer-focused attitude, and familiarity with CRM tools. Apply now to make an impact on client su

Immersive is hiring! Could you be our next Senior Customer Success Manager? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Experience team in the UK as a Senior Customer Success Manager, primarily working with our UK Defence clients. The es

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences

An innovative tech company in the United Kingdom is seeking a Manager, Customer Success to lead the EMEA team in enhancing customer experiences. Ideal candidates have extensive experience in SaaS environments, proven leadership skills, and a strong background in customer lifecycle management.

A leading recruitment platform in the United Kingdom is seeking a Customer Success Manager to partner directly with Small Business and Mid-Market customers, supporting their recruiting operations. This role offers an opportunity to make a significant impact on customer satisfaction and success by en

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

A minimum of 5 years of demonstrated success in a quota‑carrying, customer‑facing position. Not only should we be delivering on the value throughout the year, but renewing the learning loop success with Seesaw. Proven experience managing the full customer lifecycle, from onboarding through renew

The Director will lead a team of 9 Customer Success Managers to drive customer strategy, enhance product usage, and foster executive relationships. A leading online learning platform is seeking a Director of Customer Success for a 12 month fixed-term contract based in London. Candidates should have

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

A global software provider in the UK is seeking a Customer Success Management Business Partner to join their Customer Success team. The ideal candidate has over 4 years of relevant experience, managing SaaS customers and driving commercial success. You will act as a trusted advisor for a portfolio o

A leading tech company in the United Kingdom seeks a Senior Customer Success Manager for Financial Services. The ideal candidate will have a strong background in customer success, analytics, and relationship management. This role focuses on guiding customers through their journey post-sale, ensuring

The Customer Success Manager is responsible for managing a portfolio of strategic, global, and enterprise clients, ensuring successful onboarding, strong product adoption, long-term retention, and overall customer satisfaction with Certara software solutions. Act as a strategic partner and extension

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. As we con

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support.

Customer Success, Solutions Engineer, or Commercial post-sales role. Customer Success Manager (Fluent French Speaker). Customer Success Manager (CSM).

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

As the Manager, Customer Success, you will lead and develop the Customer Success team supporting the EMEA region. SaaS Customer Success, Account Management, or Implementation, with a record of driving measurable business outcomes. Demonstrated success leading teams in customer retention, training, o

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The ideal candidate will have 7+ years in a customer-fac

A leading Ed-Tech company in the United Kingdom seeks a Revenue Operations Manager focused on Customer Success. You will optimize customer operations, drive satisfaction through data insights, and collaborate with cross-functional teams.

A leading payment technology firm in the UK seeks a Senior Customer Success Manager to lead the Customer Success function and manage a team. Ideal candidates will possess 5+ years in Customer Success, strong leadership skills, and experience in fintech, payments or SaaS industries. Responsibilities

United Kingdom - Meeting Insights Customer Success Manager. AudioCodes (NASDAQ, TASE: AUDC) is a leading provider of advanced voice communications productivity solutions & services, for the digital workplace and customer experience. The only way to keep ahead of the curve and successfully meet the c

We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are a team of Customer Success professionals

Prior Customer Success experience is preferred. Leveraging a best practice model, you will guide customers along their journey to be successful in their goals, ensure they renew their subscriptions, and grow their product portfolio. You will be successful in this role if you can do a variety of work

Possess strong technical aptitude, enabling you to understand complex solutions and analyze customer data to drive greater customer value and outcomes. Through your continuous strategic initiatives, you will be instrumental in crafting future success narratives that showcase enduring partnerships an

Customer Success within a SaaS environment. Role: Customer Success Manager in the Construction SaaS sector. Identify upsell opportunities and support value realization across the customer lifecycle.