Customer support remote jobs in Middleton - Page 3Create job alerts

Greece (remote roles available within the country plus on-site opportunities depending on the project). Support customers via phone, email, or chat. Deliver a high-quality customer experience aligned with international standards.

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Resolve issues efficiently while maintaining a positive customer experience. Customer service experience (travel, hospitality, call center, or support roles preferred).

A travel service company is seeking a Remote Travel Customer Representative to assist clients with travel-related inquiries and provide comprehensive support for their trips. This work-from-home position offers flexible scheduling and the chance to join a supportive team focused on customer satisfac

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Resolve issues efficiently while maintaining a positive customer experience. Customer service experience (travel, hospitality, call center, or support roles preferred).

We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. Resolve issues efficiently while maintaining a positive customer experience. Customer service experience (travel, hospitality, call center, or support roles preferred).

Call Centre / Helpdesk experience preferred# Remote TypeHybrid Remote# # Skills to succeed in the roleAdaptability, Building Rapport, Commercial Sustainability, Continuous Process Improvement, Customer Experience (CX), Customer-Support, Data Storytelling, Empathy, Experimenting, Our Business

Axon Moore is delighted to be partnering with a growing business to recruit a Credit Controller on an initial 3-month contract, with potential to go permnanent. This is a fantastic opportunity for an experienced Credit Controller who enjoys managing the full end-to-end process, building strong customer relationships and working within a fast-paced finance environment. The role would suit someone organised, proactive and confident managing queries, cash allocation and collections, whilst working closely with both customers and internal departments. Location: Central Manchester + Hybrid working (2 to 3 days in the office per week) Salary: £30,000 - £32,000 Main responsibilities: Credit Control & Collections Managing end-to-end credit control duties via telephone and email Chasing outstanding debt in line with company credit control procedures Referring aged debt to external debt collection agencies where required Carrying out customer credit checks to minimise business exposure Building and maintaining strong relationships with customers Accounts & Query Management Investigating and resolving customer queries efficiently Liaising with internal stakeholders to support query resolution Cash allocation and account reconciliations Issuing customer statements and payment reminders Raising credit requests where required Billing & Administrative Support Supporting with customer billing using internal billing and accounts systems Processing billing and service cancellations Supporting the Accounts inbox and ticketing system with incoming requests and invoices Producing weekly debtor reports for internal departments The ideal candidate: Strong previous experinece in credit control Ability to work independently and remain motivated in a remote/hybrid environment Strong attention to detail and problem-solving skills This is an excellent opportunity for someone immediately available or available at short notice looking to secure a contract role with genuine long-term potential

Aftermarket Sales Engineer / Area Sales Manager / Business Development Manager required to join a leading engineering Manufacturer specialising in pumps and rotating equipment. The successful Aftermarket Sales Engineer / Area Sales Manager / Business Development Manager will be responsible for driving new business development and managing key accounts across the North (Manchester, Leeds, Sheffield), with a focus on aftermarket services, including pump repair, overhaul, maintenance, and field service contracts. You will play a key role in developing framework agreements across industrial and fire protection sectors, selling engineered service solutions for critical rotating equipment. The ideal Aftermarket Sales Engineer / Area Sales Manager / Business Development Manager will have direct, recent experience within a pump repair organisation or Pump Supplier environment, with a strong understanding of aftermarket services, field service operations, and customer requirements within industrial or fire pump applications. This is a high-impact role requiring immediate contribution with minimal training. Package: £50,000 – £58,000 base salary (depending on experience) 20% annual bonus (based on individual performance and company targets) Car allowance or company car Pension scheme Private healthcare 25 days holiday + bank holidaysAftermarket Sales Engineer / Area Sales Manager / Business Development Manager Role: Drive new business development across pump repair, overhaul, and aftermarket service contracts within the industrial and fire sectors Develop and secure framework agreements with end users across the general industry and fire protection markets Manage and grow existing service accounts, ensuring long-term contract retention and expansion Sell field service solutions, including maintenance, shutdown support, and reactive service offerings Work closely with internal service centres and engineering teams to coordinate project delivery and ensure customer satisfaction Prepare quotations, proposals, and technical solutions aligned to customer requirements Travel across the Northern region (~4 days per week), with regular visits to service centres.Aftermarket Sales Engineer / Area Sales Manager / Business Development Manager Requirements: Proven experience in a sales or business development role within pump repair, rotating equipment services, or aftermarket engineering environments Must have direct, recent experience working for a pump service/repair/supplier company. Strong technical understanding of pumps, valves, rotating equipment, and associated service solutions Experience selling service contracts, maintenance agreements, or framework agreements into industrial or fire markets An established network and customer base within the Northern UK region is highly desirable Engineering qualification (HNC/HND or equivalent) desirable Full UK driving licence and willingness to travel across the regionThis is a fully remote role covering the North of England, with a strong focus on field-based customer engagement and business development activity

Job Description We are seeking a motivated and technically skilled Regional Sales Engineer / Account Manager to expand our customer base and manage key accounts across the South East of the UK. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV. You'll combine your technical expertise and commercial acumen to deliver innovative, high-quality solutions that drive value for our customers and NOV, while driving comprehensive sales development activities that encompass lead generation, relationship cultivation, and strategic market expansion. A key focus of this position is to strengthen collaboration with Southern Water and expand activity across the account, while reinforcing NOV Mono's position as a leading provider of progressing cavity pumps, associated equipment, and aftermarket services within the region. Location Requirement To effectively support our customers and maintain strong regional coverage, applicants must reside permanently within one of the following counties: Hampshire East Sussex West Sussex Kent Surrey About the Company NOV Mono, part of NOV's Fluid Motion Solutions business unit, is a market-leading provider of progressing cavity pumps, grinders, and packaged systems, primarily serving the water, wastewater, and general industrial sectors. While NOV operates globally across multiple industries, including energy, this role is firmly focused on supporting UK utility and industrial customers. Our Manchester site fosters innovation, collaboration, and excellence in service delivery, making it a hub for high-impact careers. What We Offer Real ownership of a high-impact territory across South East UK, with autonomy to shape account plans, pipeline and customer strategy. Career growth and professional development, including structured onboarding, product/application training, and clear progression opportunities within NOV UK and the wider global organisation. A collaborative, inclusive environment with strong support from cross-functional teams (engineering, service, operations, proposals) and exposure to international stakeholders. Modern tools and resources to succeed, including CRM and sales forecasting tools, proposal/quotation support, and technical expertise to enable consultative, value-led selling. This is a fully remote, field-based role within the South East region. Key Responsibilities Build and maintain strong, long-term customer relationships, ensuring exceptional service and support. Drive revenue growth through effective account management, accurate forecasting, and achievement of sales KPIs. Identify and develop new business opportunities by understanding customer strategies and engaging key stakeholders. Serve as the main point of contact for technical and commercial enquiries, preparing high-quality proposals and quotations. Collaborate with management and cross-functional teams to achieve optimal technical and commercial outcomes. Monitor customer feedback and project deliverables, implementing improvements as needed. Represent NOV at customer sites, industry events, and professional functions, providing insights to inform business strategy. Support continuous improvement initiatives across the sales organisation. Skills & Experience Strategic & Operational Strong ability to understand and apply technical information effectively. Familiarity with evolving portfolios of products and services. Understanding of business strategy in relation to key customers. Excellent problem-solving and decision-making skills. Capable of managing time effectively and prioritising multiple tasks. Able to communicate and collaborate across departments to eliminate bottlenecks. Process-oriented with a focus on continuous improvement. Personal Attributes Confident and professional communicator with strong presentation and written skills. Energetic, proactive, and driven by results. Customer-focused with high ethical standards. Skilled negotiator-firm, fair, and diplomatic. Aspiring professional with clear career development goals. Resilient under pressure and willing to engage constructively in challenging situations. Qualifications & Experience Essential: Degree or tertiary education in Engineering and/or Business discipline. Experience in a similar role involving Pumps and Pumping Systems / Applications. Proficient computer literacy, including Microsoft Excel, Word, and Outlook. Desirable: Working knowledge of the UK Water Industry and related sales environment. Understanding of industrial processes and sales environments. Experience using Customer Relationship Management (CRM) systems. Familiarity with Progressing Cavity Pump technology and its applications. Why Join Us Join our Global Family: We are a purpose-driven company, helping to power the people who power the world. Our culture is centered around making a difference, solving challenges, and embracing change. At NOV, you'll find a supportive environment where you can grow your career, make meaningful contributions, and be part of a global team that's shaping the future. At NOV, we are committed to supporting your personal, financial, and professional wellbeing. Our comprehensive benefits package includes: Health & Wellbeing Private Medical Insurance Employee Assistance Programme (EAP) Finance & Protection Pension Plan Income Protection Life Assurance Personal Accident Coverage Flexible Benefits (via salary sacrifice options for you and your family) Dental Insurance Healthcare Cash Plan Partner Life Assurance Critical Illness Cover Retail Vouchers Gym Membership Cycle to Work Scheme Travel Insurance About Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team Corporate Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centres of expertise. We are structured to provide guidance and service above all to all our business operations

SOC Analyst | £40k | Remote/Manchester | Cyber Security (Managed SOC) Join a fast-growing, specialist cyber security provider delivering managed detection and response services to a range of customers. We’re looking for a SOC Analyst to join a collaborative team focused on identifying and responding to threats across modern Microsoft environments. This is a hands-on role where you’ll be actively monitoring, investigating, and responding to security activity while developing deeper expertise across the Microsoft security ecosystem. You’ll work closely with senior analysts and engineers, contributing to both operational response and continuous improvement of detection capabilities. What You’ll Do Monitor and triage security alerts across Microsoft Defender XDR and Sentinel, separating genuine threats from noise Investigate alerts end-to-end, driving incidents through to resolution Proactively hunt for threats, misconfigurations, and suspicious activity across customer environments Escalate high-priority incidents with clear, structured technical handovers Support onboarding of new customers onto security platforms, ensuring smooth transitions Document investigations, findings, and remediation steps to a high standard Collaborate with engineering teams on automation, integrations, and detection improvements Participate in an on-call rota (with full compensation) What We’re Looking For 1–2 years’ experience in a SOC or similar security operations role Must have hands-on experience with Microsoft Defender XDR and Microsoft Sentinel Strong working knowledge of Kusto Query Language (KQL) Ability to correlate data across multiple sources and build attack timelines (e.g. using MITRE ATT&CK) Clear communicator, able to present technical findings to both technical and non-technical audiences Comfortable working in a fast-paced, incident-driven environment Willingness to take part in an on-call rota Based within commuting distance of Manchester and eligible to work in the UK Willing to undergo BPSS clearance Nice to Have Microsoft security certifications (e.g. SC-900, SC-200) Experience in a 24/7 or shift-based SOC environment Exposure to threat intelligence tooling or additional EDR platforms Scripting experience (PowerShell, Python) for automation Benefits £40k Remote working with occasional trips to the Manchester office Flexible working hours 25 days annual leave + bank holidays Pension scheme Fully funded certifications and ongoing training (including cyber security and AI) Paid on-call rota Regular team socials Clear progression opportunities within a growing cyber security business

Are you a proactive, hands‑on IT Support professional who loves solving problems and delivering exceptional service? We're looking for an IT & Applications Analyst to join our growing team and play a key role in supporting colleagues across the organisation. As our new IT & Applications Analyst, you will: Provide high quality technical support via phone, email, remote tools and in person Troubleshoot hardware, software, application and networking issues Manage and maintain service tickets - ensuring clear updates and timely resolution Support user account administration and basic server related tasks Assist with Microsoft 365, Windows Desktop, and Azure Virtual Desktop (AVD) Support end user devices (PCs, laptops, mobile devices, printers) Contribute to IT projects and team knowledge documentation Join our out‑of‑hours paid overtime rota when required If you possess a combination of some of the following skills, then LETS TALK! Experience in a hands on IT support experience in a professional services environment Experience with: Windows Desktop Microsoft 365 Active Directory user configuration Basic networking (cabling, patching) Excellent problem solving and analytical skills Strong customer service skills - both face‑to‑face and remote Understanding of data protection and confidentiality Experience supporting legal applications (iManage, Proclaim, BigHand) is desirable but not essential. Experience working across multi‑office environments Previous law firm or professional services experienceIn return, you will be part of a friendly, collaborative IT Service team where your ideas, initiative and growth matter. We value continuous improvement and will support your development into specialist tools and technologies. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Flexible, self-employed, commission only sales – remote working We are looking for self-motivated, ambitious and outgoing people who would like to partner with a British PLC company to provide savings for people on household utilities and shopping. You will be able to work from home, choose your own hours but have the backing and support of a rapidly growing British PLC company. The role involves self-generating leads but full training will be given and there are many different ways with the main customer base growing through warm referrals. The current cost of living crisis and rising energy costs mean that there are many people in the country who are looking to reduce their costs, and you will be helping people through this difficult time. Some of your time will be spent making appointments, and building your customer base through networking, events, social media and canvassing. You will be allocated your own personal mentor to help you be successful, and this will be someone who has build their own successful business and knows exactly what is needed to be successful. Part time or full time, the hours are entirely up to you and many people bolt this business onto other full time work, family commitments or any other part time jobs etc As well as extremely good bonuses for each new customer, you can also build up a good residual/passive income for the future as you will receive repeat income on each customer that you introduce to the company. This will be your opportunity to earn some good money, as well as being in the position to help more people in the UK have more money back in their pockets at the same time. As a self employed position this is not suitable for those on a student visa. Please send in your CV or if you would like more information about the role or your application then call Celia Gadd on (phone number removed)

Security Solutions Architect • Remote Are you a skilled and creative Security Solutions Architect who can design robust and cost-effective solutions for our customers? If so, we have an exciting opportunity for you to join our client based in North England. You will work in the Technical team, reporting to the Technical Director, and collaborate with Sales, Procurement, and other departments to deliver high-quality technical and commercial input during the bidding process and the project delivery. Your main responsibilities will include: Designing customer-focused and value-added solutions that meet customer requirements or specifications as much as possible. Writing clear and persuasive proposals that showcase our offering and value proposition to customers. Identifying preferred technologies and products for each solution. Visiting sites and conducting technical surveys to gather preliminary information from customers. Providing technical support and input to the Bid Manager for tender submissions. Reviewing and approving designs before submitting them to customers. To be successful in this role, you will need: Strong expertise in designing Electronic Security Systems. In-depth knowledge of CCTV (Analogue & IP), Access Control, Intruder Detection, Integrated Security Management Systems (including PSIM), Video Analytics and Wireless Transmission Technologies. Solid understanding of digital communication infrastructure technologies, such as TCP/IP, DNS, DHCP, wireless and LAN Excellent knowledge of IT infrastructure including Hardware, Software, Data Centre, and Storage Facilities. Ability to evaluate and mitigate cyber security risks within designs. Good knowledge of virtualisation systems such as VMWare, Hyper-V, and HA. Familiarity with cloud services such as Amazon Web Services, Microsoft Azure, IBM Cloud. Benefits Remote working Bonus Car Allowance Interested? Please click Apply now! Security Solutions Architect - CCTV

Join AdviserPlus and Help Transform the Future of HR At AdviserPlus, we empower organisations to unlock the full potential of their people through innovative HR solutions and cutting-edge technology. As a trusted partner to some of the UK’s most well-known brands, we’re on a mission to simplify HR and make it more impactful. We’re now looking for a passionate and proactive Senior Customer Success Manager to join our growing team. If you have a strong background in SaaS customer success - ideally within the HR / ER / People Tech space - and thrive on building meaningful client relationships, driving value, and delivering outstanding customer experiences, we’d love to hear from you. The Role at a Glance: Senior Customer Success Manager Remote Working 1 day in the Ellesmere Port, Cheshire office every 2 weeks mandatory £50,454 - £65,454 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More… Hours: 37.5 hours per week with the ability to work flexible hours between 08:00-18:00, Monday - Friday Reporting to: Customer Success Director Company: Leading Provider on HR Tech, Consulting and Advice Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury’s, Post Office, Pret and More… Your Background / Skills: HR Tech, Rec Tech, SaaS, Customer Success, Customer Support, Human Resources, Employee Relations, Account Management About us: We are the UK’s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We’re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8-digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: “It’s so intuitive. It’s built around how HR advice is actually provided. We’re not fitting around the software; the software fits around us”. The Senior Customer Success Manager Opportunity: As a Senior Customer Success Manager, you’ll be the strategic partner to our clients by managing key accounts, supporting the Customer Success Director, and leading on initiatives focused on retention and renewals. You’ll build long-term relationships, identify growth opportunities, and ensure strong commercial and contractual governance—particularly in HR tech environments. Where you’ll add value: • Customer Relationship Management – You’ll act as a trusted advisor and main point of contact for your clients, building long-term relationships that deliver ongoing value and satisfaction. • Leadership and Line Management – You will line manage Customer Success Managers, providing regular 1:1s, performance reviews, and development support. • Revenue & Retention - You’ll take ownership of renewal strategies to ensure strong customer retention, while also identifying upsell and cross-sell opportunities to drive account growth. • Internal Collaboration & Strategy - You’ll collaborate closely with Sales, Product, Support, and Marketing teams to align efforts and deliver customer success. • Tools & Reporting - Using HubSpot and other tools, you’ll maintain accurate records of customer interactions and leverage data to guide decisions. About you: • Proven experience in a Customer Success or account management role, ideally within a HR / ER technology or wider SaaS environment • Excellent communication, presentation, negotiation, and influencing skills • Proactive and customer-centric approach to relationship management • Strong organisational skills with the ability to manage multiple priorities • Commercially aware with strong product and industry knowledge • Ability to interpret data and derive actionable insights • Proficient in Microsoft Office applications (Word, Excel, PowerPoint) What’s on Offer: • Life assurance • Pension • Holiday purchase scheme • Volunteering days • Long service awards • Contribution towards professional qualifications • Contribution towards membership fees • Employee assistance programme • Health cashback plan • And more…. If you're excited by the opportunity to work at the intersection of technology and people, and you’re ready to make a meaningful impact with a company that values innovation, collaboration and customer success - then we’d love to hear from you. Apply today and be part of a team that’s changing the way organisations support their people. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Are you an experienced Electron Microscopy Scientist seeking a dynamic customer-facing role? This is an exciting opportunity to join a fast-growing, cutting-edge technology business developing advanced imaging software for electron microscopy. In this is a hands-on, customer-facing role you’ll provide pre-and-post sales support to customers. You will sit at the intersection of science, software and applications, helping translate innovative technology into real-world impact across academic research and industry. Key responsibilities include: • Acting as the technical bridge between customers and internal R&D teams, • Supporting installations, configuration and troubleshooting of advanced microscopy software, • Delivering product demonstrations, training sessions and workshops (remote and on-site), • Working closely with customers to understand workflows and recommend optimised solutions, • Feeding back insights to support product development and new feature design, • Supporting pre-sales activities with technical expertise, • Contributing to technical documentation and testing of new software releases, • Representing the business at conferences, workshops and industry events You will bring: • Degree in a relevant scientific discipline (e.g. Physics, Biology, Materials Science, Engineering or similar), • Strong hands-on experience with electron microscopy (TEM, SEM, STEM, FIB-SEM), • Experience with Python and image/data processing workflows is desirable, • A problem-solving mindset with the ability to apply complex techniques in practical settings, • Confident communication skills, • Solid understanding of imaging workflows, analysis software and data handling, • Flexibility to travel (~30%) and engage with customers across the UK and beyond If you’re looking for a role where you can combine technical expertise with real-world impact, and be part of a genuinely innovative, growing team, we’d love to hear from you. Apply now or get in touch for a confidential chat. VRS9426DJ

Job Title: Business Development Manager – Freight Forwarding (North UK) Location: Remote / Anywhere in the North of the UK Salary: £40,000 – £60,000 per annum (depending on experience) + Commission (5% of GP generated) About Us: We are a well-established, medium-sized international freight forwarder with a strong reputation in sea, air, and road logistics. While our expertise lies in sea freight, we pride ourselves on offering flexible solutions across all transport modes. We are now focused on expanding our presence in the North of the UK. The Role: We are looking for an experienced and ambitious Business Development Manager with a proven background in freight forwarding sales to drive new business growth in the North. This home-based role gives you the autonomy to develop your region from the ground up. Your primary focus will be sea freight, handling import, export, or both, with support available from our air and road divisions when needed. Key Responsibilities: Identify, approach, and win new clients across the North of the UK. Develop and grow a regional customer base from scratch. Promote our sea freight offerings while leveraging air and road logistics solutions as appropriate. Maintain strong relationships with clients to secure repeat business. Collaborate with the wider team to ensure seamless service delivery. Requirements: Minimum 5 years’ experience in freight forwarding sales, ideally with sea/ocean logistics (import, export, or both). Proven track record of winning new business and developing a region. Strong understanding of international freight forwarding and supply chain logistics. Self-motivated, target-driven, and able to work independently from home. Excellent communication, negotiation, and relationship-building skills. What We Offer: Competitive salary of £40,000 – £60,000 depending on experience. Commission: 5% of GP generated on new business and repeat orders (after a one-time threshold of approximately £150k). Potential to earn a £7,000 car allowance once performance is established. Salary increases based on target achievement. Expenses paid for travel, overnight stays, and other work-related costs. Flexible home-based working with the opportunity to make a significant impact on regional growth. Interested? For further details, please contact: Shannon Clough Interaction Leeds (phone number removed) INDLEE

Job Description Job Summary. This is a critical role, within our Fluid Motion Solutions (FMS) team, Manchester, where you will be responsible for managing and developing a geographical area to maximise current and future business for the NOV Fluid Motion Solutions Pump and Grinder products. With an understanding of compliance, risk and margin expectations you will work within the Commercial team. You should bring with you existing working knowledge of positive displacement pumps and their application, an appreciation of grinder technologies will be highly desirable. In addition to your existing product knowledge you should be familiar with pump and solids handling equipment applications in the Environmental, Energy, Food, Pharmaceutical, Chemical and Oil & Gas sectors. With the support of the Export Sales Manager you will be open to career progression and continued self-development to reach personal and business goals. RESPONSIBILITIES: Sales responsibility for this FMS product line within a defined geographical region including all market sectors within the region. Responsibility for revenue and base margin for sales within the region, aligned with the company's overall plan. Responsibility for promotion and sales of all existing FMS pump and grinder products including original equipment and aftermarket business. Responsibility for promotion and sales of any new products and aftermarket business which become part of this FMS product line. Work with distribution partners, agents, OEM customers, contractors and end users to reach the revenue and base margin targets. Work would include office based, remote based and in country with customers. Responsibility for developing a sales pipeline to meet revenue and base margin targets. Collaborate with FMS colleagues to ensure all transactions from enquiry to delivery are efficiently and effectively completed. Work specifically with FMS Finance colleagues to ensure payment terms support the business, cash flow objectives are met and invoice payments meet agreed KPIs. Regularly report on activity, market trends, competitor trends and regional performance (bookings, sales and margin). Maintain the FMS CRM system to show customer activity, pipeline information and to produce forecasts for regional revenue. Meet regional KPIs which would include but not always be limited to - revenue targets, base margin targets and revenue growth targets Work with the FMS Aftermarket team to ensure that customer issues are resolved in a timely and cost-effective manner It is an Export Sales Role, and as such might require travel - approximately 30-40% of time. An exceptional ability to understand, evaluate and apply technical information Capable of keeping abreast of an evolving portfolio of products and services Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines Able to apportion time effectively to complete tasks Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks Able to define, work within and improve business processes whilst exercising good judgement based on immediate and future business needs. Will be energised by challenges and drawn towards opportunities Confident and professional when representing the company in person and in writing Aspiring and keen to advance within the organisation Imbued with a strong sense of customer focus (internal/external) Committed to self-improvement and development through the role in order to achieve career goals Firm and diplomatic when negotiatingEXPERIENCE/EDUCATION/SKILL-SET REQUIRED: Strategic: An exceptional ability to understand, evaluate and apply technical information. Capable of keeping abreast of an evolving portfolio of products and services Operating: Adept at exercising good judgement (sometimes with incomplete information) whilst being constrained by tight deadlines. Able to apportion time effectively to complete tasks. Be willing to provide colleagues with the information they need to complete their tasks and eliminate roadblocks. Able to define, work within and improve business processes whilst exercising good judgement based on immediate and future business needs. Energy: Will be energised by challenges and drawn towards opportunities. Organisational: Confident and professional when representing the company in person and in writing, Aspiring and keen to advance within the organisation. Personal and Interpersonal: Imbued with a strong sense of customer focus (internal/external). Committed to self-improvement and development through the role in order to achieve career goals. Firm and diplomatic when negotiating ESSENTIAL: HNC/D in a relevant Engineering Subject Commercial experience in an engineering-based environment. Selling Capital equipment through Distribution. Working knowledge within engineering and/or manufacturing Working knowledge within a similar role Computer literacy (including good command of Microsoft Excel, Word and Outlook) ERP Systems and CRM Working knowledge of Positive Displacement Pumps Working knowledge of API676 and / or similar industry specifications Willing to travel approx. 30-40 % of timeDESIRABLE: Degree in Engineering or Manufacturing Working knowledge of MixersAbout Us Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry that Powers the World Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future. Global Family We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget. About the Team

ServiceNow Architect Salary: £90,000 - £100,000 + Bens, Perks, Healthcare options, Pension Location: Manchester (UK wide 2-3days onsite) About the Role We're seeking an experienced ServiceNow Architect who is passionate about designing scalable, high-quality solutions that improve business processes and user experience. This role combines strategic solution design with hands-on delivery, working closely with technology teams, automation specialists, and client stakeholders. You'll play a key role in transforming customer platforms while helping shape the future technical direction of ServiceNow implementations. Hybrid working model: This role offers a flexible blend of office, client site, and home working (not fully remote). Your Role As a senior member of the ServiceNow team, you'll be responsible for shaping architecture standards and ensuring delivery excellence. You will: Work closely with stakeholders to gather business requirements and translate them into technical designs Lead the architecture and solution design of ServiceNow implementations, including custom applications and integrations Oversee configuration and customisation across ServiceNow modules such as ITSM, ITOM, HRSD and others Maintain platform architecture standards to ensure consistency, scalability and best-practice adoption Provide technical leadership and mentorship to ServiceNow developers Stay up to date with ServiceNow releases and platform enhancements to drive continuous improvement Your Skills and Experience You'll bring: Strong experience in ServiceNow development and solution architecture Proven track record designing and delivering ServiceNow solutions across multiple modules Proficiency in JavaScript, HTML and CSS ServiceNow CAD and CIS certifications (preferred), or equivalent hands-on experience Excellent communication skills with the ability to engage both technical and non-technical stakeholders Security Clearance Requirements This role requires Security Check (SC) clearance. Applicants must have lived continuously in the UK for the past five years and meet additional clearance requirements. Some roles may require sole UK nationality. Eligibility will be assessed throughout the recruitment process. What's in It for You? You'll join a forward-thinking organisation focused on innovation, wellbeing, and career progression. Support for mental health and wellbeing Opportunities to work on high-impact digital transformation projects Exposure to diverse industries and technologies Strong focus on professional development and certification pathwaysYou'll help deliver technology solutions that create lasting value

Lead Brand Activation Manager Reports to: Head of Signature Brands, Heads of Category (Draught & Cider, Spirits and Minerals Respectively) Depot: Manchester Overview Signature Brands plays a key role in driving the performance, visibility, and growth of LWC with its premium portfolio across the UK. This role is responsible for supporting and coordinating a team of 18 Brand Activation Managers, ensuring consistent execution of brand strategies in market, and delivering against commercial objectives. Working closely with the Head of Signature Brands and Category Managers across Beer & Cider, Spirits, and Minerals, the role acts as the key link between brand strategy and field execution—ensuring alignment, accountability, and high-performance delivery across all regions. Main Duties • Help to lead, coach, and support the North West team of 4 Brand Activation Managers to deliver in the field. • Translate category and brand strategies into clear, actionable field plans. • Support Wholesale signature brands sales. • Be the BAM for National & Key Accounts head office relationships. • Work cross-functionally with Category Managers (Beer & Cider, Spirits, Minerals) to prioritise focus brands, activations, and commercial initiatives. • Collaborate with the Signature Brands management team to align on national objectives, performance tracking, and strategic direction to drive performance in the activation team. • Ensure consistent and uniform standards of execution across all regions, including activations, promotions, and customer engagement. • Identify opportunities for distribution gains, upselling, and premiumisation within existing and new accounts. • Monitor field activity, KPIs, and ROI on activations, providing regular insight and recommendations. • Support recruitment, onboarding, and ongoing development of Brand Activation Managers. • Maintain strong relationships with key customers, suppliers, and internal stakeholders. Knowledge and Experience: • Strong understanding of the UK on-trade and wholesale landscape. • Demonstrated ability to manage, motivate, and develop remote teams. • Commercially astute with a strong track record of delivering against targets. • Experience working cross-functionally with category, marketing, and supplier teams. • Excellent planning, organisational, and analytical skills. LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,300 people, at 15 depots across the UK, with a Support Centre and Hub Distribution

Area Sales Manager I am recruiting now for an experienced Area Sales Manager / Business Development Manager / Field Sales Executive to drive growth within the UK automotive aftermarket sector. This role is ideal for a commercially focused sales professional with experience selling into distributors, motor factors, or trade partners. The successful candidate will play a key role in expanding market presence, developing customer relationships, and identifying new opportunities to increase revenue. Location - UK / Remote Salary - Negotiable DOE - 25 days Hols (plus BH 32 total) - Pension - Car Allowance - Employee Assistance Program - Fully Remote Role Key Responsibilities • Grow the company's presence within the UK automotive aftermarket by developing new and existing customer relationships. * Identify and secure new business opportunities while expanding sales within existing accounts. * Build strong partnerships with distributors, motor factors, and trade customers. * Deliver product presentations and support customers with technical product information when required. * Monitor market trends and competitor activity to identify opportunities for growth. * Represent the business at trade events, exhibitions, and customer open days. * Manage sales activity effectively using CRM tools and follow up on leads to convert opportunities into sales. Candidate Profile We are looking for someone who can bring: • Experience in sales or account management within the automotive aftermarket or related sector. * A proven ability to develop customer relationships and grow sales. * Strong communication and relationship-building skills. * A proactive and self-motivated approach to managing a sales territory. * An interest in automotive parts, vehicle systems, or technical products. To apply / register your interest: Please note: We cannot accept overseas applications for this role or offer sponsorship at this time. JOB REF: 4331RC Area Sales Manager Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.

Full Stack Java Developer (Enterprise Web & Business Systems) Remote | £50,000 + 12% Bonus + £5,000 Car / Car Allowance My client is seeking a Software Developer to join their growing Digital team, working on enterprise‑grade web and business applications that support core internal operations and customer‑facing systems. This role is part of a wider digital transformation programme, modernising long‑standing platforms while continuing to deliver new web and mobile solutions across the business. What you’ll need Commercial experience as Developer (typically 2+ years) using Java, ideally Jakarta EE. Experience working on enterprise or business‑critical applications Good understanding of SQL and relational databases Experience building or supporting web applications backed by Java services Frontend experience using TypeScript with Angular (React or structured JavaScript also considered)Strongly preferred Experience with Jakarta EE / Java EE technologies (e.g. JAX‑RS, JPA, CDI, EJB) Experience working with application servers such as WildFly, Payara, WebLogic, WebSphere or TomEE Experience working in Linux‑based environmentsNice to have Mobile development experience (Ionic, Flutter, Cordova) Exposure to containers or modern deployment platforms (Docker / Podman / Kubernetes)The role You’ll work across the full development lifecycle — from understanding business requirements through to design, development, deployment, and ongoing support — collaborating closely with other Developers, Product Owners, UX, and QA teams. This is a role for someone who enjoys working on long‑lived, business‑focused systems, maintaining high standards of code quality and reliability. Package £50,000 basic salary 12% annual bonus £5,000 car allowance or company car Fully remote working Private healthcare and life assuranceThis Java Developer vacancy is being handled by Langham Recruitment Ltd, acting as an employment agency (reg (phone number removed))

A well-established manufacturer of industrial machinery is seeking an experienced Electrical Project Engineer to join its engineering leadership team based in North Manchester. This is a key role, reporting to the Head of Engineering & Operations, with responsibility for leading and improving all electrical engineering activities across a diverse range of machinery projects. The Role You will act as the internal authority on electrical and control systems, ensuring all projects are delivered to the highest standards of compliance, performance and efficiency. You will bridge electrical design, controls integration, installation and commissioning — driving consistency, cost control and technical innovation across the product range. Key Responsibilities Project Delivery & Technical Oversight • Define and approve electrical design scopes and interface documentation, • Review and validate control panel designs, schematics and layouts, • Provide technical leadership from concept through to FAT, SAT and commissioning, • Coordinate with mechanical design teams and external control system partners, • Deliver or oversee factory and site acceptance testing, • Support commissioning and customer training on site Compliance, Safety & Quality • Ensure compliance with EN60204, UKCA/CE and machinery directive requirements, • Lead or support risk assessments and functional safety reviews, • Maintain accurate and complete technical documentation, • Promote best practice across electrical design and installation Continuous Improvement & Innovation • Develop standard electrical designs and preferred component libraries, • Improve reliability, modularity and build efficiency, • Introduce modern technologies including condition monitoring and energy efficiency solutions, • Support integration of digital reporting, remote monitoring and predictive maintenance features, • Explore Industry 4.0 and industrial IoT applications About You • Degree (or equivalent) in Electrical, Control or Automation Engineering, • Proven experience within industrial automation, machinery or control systems (Siemens platforms advantageous), • Strong knowledge of EN60204, UKCA/CE conformity and functional safety, • Ability to interpret and produce electrical schematics and control documentation, • Experience managing suppliers, coordinating projects and controlling costs, • Proficient with MS Office 365 and AutoCAD Electrical or EPLAN, • Organised, analytical and proactive with a hands-on approach This is a brand new role within the business and they seek a driven individual to come on board and help develop this part of the engineering team. The company is offering a salary of up to £60k with great development prospects for the future. Please apply immediately or contact Ruth Llewellyn at White Label for further information

razorblue role: We are looking for a Service Delivery Team Leader to join our growing team of like-minded people. You will champion a client-centric mindset within your team and be dedicated to driving continuous service improvement. Providing an environment that empowers your team to excel in providing exceptional customer experiences will be a key focus area. Should you choose to accept, your responsibilities will encompass: Manage a client support team in investigating issues, resolving requests, documenting incidents, adhering to SLAs, and ensuring excellent service. Direct line management of service desk staff including performance reviews, training, scheduling, and mentoring. Recruit and interview new hires. Monitor support delivery KPIs like response times, issue resolution, and user satisfaction. Identify and drive continuous improvements. Maintain standards through process oversight. Escalate issues appropriately. Promote professional development and progression opportunities for employees. Plan resourcing and schedules proactively to meet business needs. Our perfect candidate should have a wealth of knowledge spanning various technologies and being able to use these skills to troubleshoot and deliver five star solutions that keep our clients happy is a must! Customer service is paramount to us, which is why we only look for candidates with excellent customer facing skills and the ability to communicate effectively. Your friendly tech-savviness will truly shine here. razorblue requirements: We know its unrealistic to find someone who ticks all of these boxes (extra points if you do), which is why we seek those eager to develop over time through our development resources and peer learning. If this aligns with your own growth mindset, we would love you to apply. Leadership & people management skills Strong communication, and relationship-building skills alongside a People centric approach ITIL Foundation certification desirable Administering Microsoft Active Directory, Exchange Server & Office 365 Competent with Windows desktop & application support Tablet and mobile device support Network troubleshooting incl. ping and trace route An understanding of razorblue's business, clients and the market it works in Knowledge of Microsoft Group Policy An understanding of Microsoft Azure AD Sync and Azure AD Connect Excellent conversational fluency in English is required to clearly explain complex technical issues Continuous learning and development are central to our culture, and we heavily invest in elevating our people, not just hiring those already at an expert level. razorblue gives: Working for an IT partner isnt for the faint hearted, it requires drive, passion for technology, collaboration, and a drive to innovate. If you want to learn more about the IT domain as a whole or specialise in one particular area, you can do that here. We are not looking for the most qualified people, but people who have a true drive to learn and a passion for the technology sector. Our learning and development opportunities, paired with our teams drive for learning, resulted in 34 promotions being granted in 2022. We operate a hybrid working policy across most roles and often get asked why we havent made the decision to go fully remote For us, natural learning opportunities are invaluable and office working enables this and has also inspired our collective culture of teamwork. Our other benefits include: Base salary of £35000 per annum Hybrid working 25 days holidays per annum + public holidays + the ability to purchase 10 more Your birthday off (Obviously!) £2000 Referral Scheme Bonus if you know other techies that want to join us Enhanced maternity, paternity, adoption + Baby bonus (Family is important to us) Fully funded training and accreditations to expand your skillset Two paid charity volunteering days per year Discounted Broadband (Necessity) Life insurance Private Health Insurance with AXA Health Quarterly team social fund Cycle to Work scheme Gear up with the latest tech toys through our partnership with Currys Cruise around in an eco-friendly electric car with our EV Scheme We're committed to creating an inclusive and accessible recruitment process. Please don't hesitate to reach out if you require any reasonable adjustments to participate in our application or interview process. We're here to support you. Agencies/Recruiters Please Note: To maintain an efficient and direct application process, we ask that recruitment agencies refrain from contacting us regarding our vacancies. We encourage individual candidates to apply directly through our website, as it enables us to manage our hiring process more effectively. Razorblue does not accept unsolicited speculative CVs. We take no liability for fees or commissions if hiring someone who applied directly or was sourced through other means. Any emailed disclaimers indicating otherwise will not supersede this policy. Candidates must be submitted only in response to specific requisitions from our talent acquisition team. Your cooperation in this matter is greatly appreciated and contributes to our efforts in finding the best possible fit for our team. Rest assured; we'll reach out if we ever need assistance from agencies. Thanks for understanding! TPBN1_UKTJ

Area Sales Manager / Sales Engineer / Business Development Manager required to join a market leading supplier of Industrial Automation products and systems. The successful Area Sales Manager / Sales Engineer / Business Development Manager shall work fully remote, covering the Northwest, responsible for developing new business and managing existing key accounts for Industrial Engineering products and systems such as Sensors, PLCs, HMIs, Robotics, Variable Speed Drives, Switchgear and other electrical / electronic related products. The Area Sales Manager / Sales Engineer / Business Development Manager will ideally have a proven background selling Industrial Automation or Electrical Engineering products, components, or systems. Full product training provided. Package Circa £50k Bonus Company Car Company Pension Mobile phone, laptop 25 days holiday including bank holidays Area Sales Manager / Sales Engineer / Business Development Manager Role Responsible for developing new business and managing existing key accounts for Industrial Engineering products and systems such as Sensors, PLCs, HMIs, Robotics, Variable Speed Drives, Switchgear and other electrical / electronic related products. Will provide a consultative sales approach, including technical support, product specifications, and demonstration of all Industrial Engineering related products and components. Will be responsible for targeting OEM customers within industries such as Food & Bev, Automotive, Manufacturing, Electronics, Plant Machinery, Oil & Gas and other Industrial Markets. Work remotely, visiting customers across Northwest to ensure customer requirements Liaise with various Engineering departments. Area Sales Manager / Sales Engineer / Business Development Manager Requirements Experience as a Sales Engineer / Area Sales Manager / Sales Manager / Key Account Manager / Business Development Manager / Internal Sales Engineer / Sales Executive or similar within the Automation industry, or related technical engineering industry. Experience selling a technical engineering product related to the electrical / automation industry such as sensors, process machinery, robotics, VSDs, HMIs, PLCs and or similar technical engineering products. A technical engineering qualification is advantageous, though not essential. Determination, enthusiasm, and motivation to succeed and grow with a reputable supplier of Industrial Automation. Will be willing to travel across the Northwest of the UK

We’re recruiting Remote Customer Service Advisors earning £12.71 per hour. You will be supporting customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. Remote Customer Service Advisor benefits: * 30 days paid annual leave (pro‑rata), rising with length of service * Pension scheme * Perkbox retail and online discounts * Employee Assistance Programme (24/7 support line) * No commute and reduced environmental impact * Real‑time support while working remotely * Flexible working patterns to support work‑life * Training is included to prepare you for this role Remote Customer Service Advisor role: As a Remote Customer Service Advisor, you will support customers across phone, email, live chat and other virtual platforms, ensuring every interaction reflects the client’s values and provides clear, accurate and empathetic service. You will be fully trained, professionally supported and employed on a permanent contract with guaranteed hours Key Responsibilities • Respond to customer enquiries across phone, email, chat and multi‑channel platforms • Provide accurate information, resolve queries and deliver high‑quality customer service • Navigate multiple online systems to update customer records and manage cases • Follow all call handling, data protection and quality assurance guidelines • Demonstrate a “customer‑first” approach, ensuring positive engagement in all interactions • Escalate issues appropriately and follow required processes for complaints or safeguarding • Work autonomously in a remote setting, maintaining productivity and service levels • Attend mandatory training, coaching and performance feedback sessions • Being professional when supporting client brands and customer communities Provide officers with continuous updates to support situational awareness and operational safety. Remote Customer Service Advisor pay: £12.71 per hour

Generous base salary. OTE £125K+, plus potential of an additional Annual Performance Bonus for outstanding performance. £6K car allowance. Full-time, permanent role Remote – roles available across the UK Monday to Friday Reporting to Head of Corporate Sales & Partnerships The role At Handepay Mid-Market, part of PayPoint Group, we support higher-value UK merchants with tailored payment solutions designed to scale with their businesses. As we continue to build our Mid-Market proposition, we’re looking for experienced, consultative sales professionals to help drive early success and establish Handepay Mid-Market in the UK. As a Corporate Sales Manager, you will be responsible for acquiring new UK merchants with annual card turnover of £1m–£20m, managing the full sales lifecycle and delivering solutions that create genuine commercial value for our customers. The Team Handepay Mid-Market focuses on complex, higher-value merchants, delivering solutions across card acquiring, POS/EPOS, eCommerce, and value-added services. You’ll work closely with the Head of Sales & Partnerships and wider virtual teams, operating in a high-trust, high-accountability environment where quality, consistency, and customer outcomes matter. What You’ll Own New Business Development Identify, qualify, and win new Mid-Market merchants through self-generation, introducers, and group-led opportunities Own the end-to-end sales process from prospecting and discovery through to negotiation, close, and handover Build and maintain a strong, high-quality pipeline aligned to agreed target sectors and regions Consultative & Solution-Led Selling Conduct detailed discovery to understand customer needs, transaction profiles, and operational challenges Position Handepay Mid-Market’s solutions across: Card acquiring POS and EPOS eCommerce and omnichannel payments Value-added services and asset finance (where appropriate) Develop commercially sound proposals that balance customer value with profitability Stakeholder Management Build relationships with multiple buyer stakeholders, including finance, operations, IT, and ownership Confidently engage and present at senior decision-maker and C-suite level Work collaboratively with internal teams across Product, Risk, Onboarding, and Implementation to progress opportunities Sales Discipline & Governance Maintain accurate CRM records, pipeline updates, and forecasts Manage sales cycles effectively to maximise conversion, deal value, and customer satisfaction Operate within agreed pricing, risk, and compliance frameworks Market & Partner Engagement Build and nurture introducer and partner relationships to generate and progress opportunities Establish Handepay Mid-Market’s presence within your chosen sectors through networking and market activity Share market insight, competitor intelligence, and customer feedback to inform wider strategy What We’re Looking For Essential Proven experience in B2B sales within payments, fintech, financial services, or SaaS Strong track record of self-generating and closing complex, higher-value opportunities Consultative selling approach with strong commercial judgement Excellent communication, negotiation, and stakeholder management skills Desirable Experience selling card acquiring, POS/EPOS, eCommerce, or omnichannel solutions Experience working with introducers or partner-led sales models Sector or vertical specialism within higher-value merchant environments Why Handepay Mid-Market? Opportunity to be part of a growing Mid-Market sales channel from an early stage High autonomy with the backing of a well-established payments business Exposure to complex, rewarding sales opportunities Clear progression opportunities as Handepay Mid-Market scales About Handepay Handepay, part of the PayPoint Group, are a leading player in the payments industry because we have a remarkable proposition that is unrivalled. Combined with our core values of transparency, honesty and integrity, it is clear to see why our Trustpilot reviews are among the best in the industry. We believe every customer and every employee counts. We treat you as an individual and make sure you are fully supported to achieve your goals. Benefits We are focused on ensuring our team enjoy a good work-life balance, offering a range of benefits. 33 days annual leave (inclusive of 8 UK bank holidays) Contributory pension scheme and life assurance Discounts through our employee benefits platform Employee assistance programme You may have experience in the following: Corporate Sales Manager, Mid-Market Sales Manager, B2B Sales Manager, Payments Sales Manager, Fintech Sales Manager, Enterprise Sales Executive, Business Development Manager, Strategic Account Manager, Merchant Services Sales Manager, SaaS Sales Manager. REF-(Apply online only)

Senior EICA Engineer - Water Water Sector | Remote with visits to project site as required | Long-term Contract | Outside IR35 | Competitive Rate The Opportunity We're recruiting a Senior Electrical, Instrumentation, Control & Automation (EICA) Engineer to deliver design and technical expertise across multiple UK water sector frameworks. You'll produce outline and detailed EICA designs, manage technical documentation, conduct site surveys, and support commissioning activities on water infrastructure projects. Contract Details: Outside IR35 | Competitive rate | Remote working (With UK site visits as required) | Long-term contract This role is for an experienced water treatment engineer with extensive UK water project background. You'll be responsible for producing cost-effective, compliant EICA designs that can be effectively purchased, installed and commissioned. You'll conduct surveys, review supplier quotations, prepare technical assessments and ensure all designs meet specification and regulatory requirements. What You'll Be Doing EICA Design & Technical Delivery Produce outline and detailed electrical, instrumentation and control designs for water treatment projects Develop cost-effective designs that meet specification requirements and can be effectively installed and commissioned Prepare technical bid assessments and review supplier quotations for EICA equipment Ensure all designs comply with relevant specifications, UK legislation and standards Prepare equipment and materials requisitions for EICA systems and equipment Prepare installation scopes of work for construction and commissioning teams Technical Assurance & Documentation Prepare, check and approve engineering documentation in accordance with company procedures Review sub-contractor designs to ensure compliance with specification requirements Ensure all work meets applicable national and international codes of practice Support compliance with ATEX, PED, Low Voltage Directive, Machinery Directive and EMC requirements Maintain accurate technical documentation and design records Site & Commissioning Activities Conduct site surveys to inform design decisions and validate design assumptions Attend Factory Acceptance Tests (FATs) at supplier premises and produce test reports Provide construction and commissioning support on-site as required Review and validate designs during site implementation Support resolution of technical issues during commissioning Compliance & Standards Ensure knowledge of UK water treatment industry standards including WIMES Maintain awareness of risk identification, quantification and management Ensure HSE requirements are met across all design and technical work Support installation of equipment in potentially explosive areas where relevant About You Essential Qualifications & Experience Degree in relevant engineering discipline (Electrical, Electronic or Control Engineering) - Apprenticeships considered if supported by equivalent professional standing MUST HAVE: Significant experience on UK water treatment projects Minimum 10+ years' engineering experience in water sector or similar infrastructure environments In-depth knowledge of: Water treatment facility design and delivery UK water industry standards and practices (including WIMES) Electrical, instrumentation and control systems for water treatment ATEX, PED, Low Voltage Directive, Machinery Directive and EMC compliance requirements Strong understanding of: Design working practices and installation requirements for water treatment UK legislation and standards relevant to water utilities Equipment specification, sizing and selection Cost-effective design approaches Awareness of risk identification, quantification and management and HSE requirements Strong communication skills - confident engaging with colleagues, clients and stakeholders Safety and risk management focused -work with safety and risk at the forefront Customer focused -commitment to meeting specification requirements and client expectations Highly motivated -takes ownership of design delivery and technical excellence Desirable Experience in water treatment processes -understanding of treatment plant operations and requirements Familiarity with process automation and control systems Track record of site surveys and Factory Acceptance Testing Experience on large, complex water infrastructure projects Knowledge of renewable energy or sustainability systems in water treatment BIM or integrated design management experience The Role in Practice You'll report to the project lead engineer and work on water sector frameworks. This is hands-on technical work on water treatment projects. You'll be producing EICA designs, conducting surveys, reviewing equipment quotations and supporting commissioning activities. You'll be the technical authority on EICA matters for your assigned projects, with responsibility for design quality, compliance and effective implementation. Your expertise in water treatment and EICA systems directly impacts how projects are delivered

Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect – Remote role with the ability to attend either of the following office's, London, Birmingham, Manchester or Glasgow some client travel required. As Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect you will customer facing, technical understanding working closely with Sales Specialists and other Pre-Sales, Delivery and Vendor partners across the full lifecycle. Successful Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect should have experience of providing strong technical capability across Fortinet-based solutions, including firewall, SD-WAN and centralised management. As Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect you should have strong experience in a pre-sale's role working closely with Sales teams to support opportunity qualification, solution design, and deal progression. Ideal Pre-Sales Solutions Architect / Pre-Sales Consultant / Pre-Sales Delivery Architect would typically come from a Solutions Architect or Senior technical background and be experienced in producing high quality documentation including High-Level Design(HLD's), statements of Work (SoWs), proposals, and technical responses to RFP's and tenders. TPBN1_UKTJ

Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect – Remote role with the ability to attend either of the following office's, Manchester or Birmingham or Wakefield or London or Glasgow some client travel required. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you will customer facing, technical understanding working closely with Sales Specialists and other Pre-Sales, Delivery and Vendor partners across the full lifecycle. Successful Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect will be our Fortinet subject matter expert, and have experience of providing strong technical capability across Fortinet-based solutions, including firewall, SD-WAN, CISCO, Extreme, Kato, Sassi and a good knowledge of Connectivity and centralised management. As Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect you should have strong experience in a pre-sale's role working closely with Sales teams to support opportunity qualification, solution design, and deal progression. Ideal Pre-Sales Consultant / Solutions Architect / Pre-Sales Solution Architect would typically come from a Solutions Architect or Senior technical background and be experienced in producing high quality documentation including High-Level Design(HLD's), statements of Work (SoWs), proposals, and technical responses to RFP's and tenders. TPBN1_UKTJ

Complaints Handler - Financial Services (Remote) Salary: From £30,000 per annum Location: Remote (must be UK-based) Contract: Permanent, Full-Time Shifts: Mon-Sat, 8am - 8pm, 40 hours per week Start Dates: Various throughout 2026 Must have minimum 12 months complaints experience in a financial services environment. About the Role We are seeking highly motivated and customer-focused individuals to join our team as Complaints Handlers within a regulated financial services environment. This is a fully remote opportunity offering stability, structured training, and long-term career development. You will be responsible for managing and resolving customer complaints, including moderately complex and regulated cases, ensuring fair outcomes and excellent service delivery at every stage. Training & Development * 2 weeks initial training * 2 weeks Grad Bay supported environment * Ongoing development through structured training and coaching Key Responsibilities * Handle and resolve customer complaints in line with regulatory requirements and internal policies * Investigate complex cases, ensuring fair and timely outcomes within SLA deadlines * Communicate clearly with customers via phone, email, and written correspondence * Prepare reports, letters, and case documentation to a high standard * Manage multiple cases effectively, prioritising workload and deadlines * Identify potential customer retention or improvement opportunities * Maintain accurate records and produce data-driven reports * Adhere to compliance frameworks, risk controls, and internal procedures at all times Essential Experience * Minimum 12 months' complaint handling experience in a UK financial services regulated environment * Strong verbal and written communication skills * Excellent telephone manner with the ability to build rapport and trust * Proven ability to manage workloads and meet deadlines * Skilled in objection handling while maintaining professionalism Background Checks All offers are subject to satisfactory completion of: * Right to Work in the UK * Criminal Record Check * Credit Check * CIFAS and Sanctions Checks * Any additional role-related screening Why Join Us? * Fully remote working * Structured onboarding and support * Competitive salary * Opportunity to grow within a regulated financial services environment * Dynamic and fast-paced role with real impact Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database

An innovative technology consultancy is seeking an experienced Amazon Connect Solutions Architect to design and deliver scalable, secure, and cost-efficient cloud-based contact centre solutions. The organisation specialises in leveraging modern technologies, including AI-driven capabilities, to help businesses optimise operations and enhance customer engagement. Location: United Kingdom (Hybrid Manchester / Sheffield / London or Remote Flexibility) Role Responsibilities Design and implement end-to-end Amazon Connect and cloud-based contact centre architectures Translate business requirements into scalable and secure technical solutions Collaborate with cross-functional teams to integrate systems and streamline processes Provide consulting expertise, engaging directly with stakeholders and clients Ensure solutions are aligned with best practices in security, performance, and cost optimisation Support the adoption of AI and automation technologies within contact centre environments Contribute to continuous improvement of architecture frameworks and delivery methodologies Key Requirements Proven experience in Solutions Architecture and system design Strong hands-on experience with Amazon Web Services (AWS) Direct experience with Amazon Connect or contact centre platforms Background in consulting and delivering tailored client solutions Solid understanding of software development methodologies and integration patterns Experience designing and optimising business processes Strong problem-solving skills with the ability to bridge business and technical needs Excellent stakeholder management and communication skills Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience) TPBN1_UKTJ

Sales Manager – HVAC (Data Centres / Cooling Solutions) We have an exciting opportunity to join our team at AIRSYS for an HVAC Sales Manager to drive B2B sales, technical sales and business development within the data centre and telecommunications sectors. This role focuses on client acquisition, account management and promoting cooling solutions, building services and M&E packages. If you’ve also worked in the following roles, we’d also like to hear from you: Business Development Manager, Regional Account Manager, Territory Manager, Field Sales Executive, Technical Sales Development Representative, Client Relationship Manager SALARY: £95,000 OTE (includes a Basic Salary up to £70,000 per annum, depending on experience) + Car Allowance + Benefits LOCATION: Home-Based (Remote) with Client Visits in Midlands and Northern England JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for an HVAC Sales Manager to join a growing organisation operating within critical environments including data centres and telecommunications. This remote-based HVAC Sales Manager role covers the Midlands and Northern England and focuses on B2B sales, technical sales and business development. As an HVAC Sales Manager you will drive client acquisition, account management and revenue growth by promoting specialist cooling solutions, building services and mechanical and electrical packages. You will develop strong relationships with end-users and consultants while identifying new business opportunities. The HVAC Sales Manager will take ownership of pipeline management, tracking projects from early design stages through to order, while delivering high-quality sales presentations and supporting successful project delivery. This is an excellent opportunity for a commercially aware professional with strong negotiation, communication and field sales expertise to thrive in a fast-paced environment and make a measurable impact. ABOUT US AIRSYS are a global company that specialise in delivering unparalleled solutions for both new and live critical environments, where continuous, uninterrupted operation is essential. Through experience and in-house expertise, AIRSYS offer extensive knowledge and competence in design and project execution. With an emphasis on cooling and power, combined with our design, commissioning and testing services, AIRSYS ensure solutions are delivered to clients without compromise. DUTIES Your duties as the HVAC Sales Manager include: • Develop Business Opportunities: Identify and secure new clients across data centre and telecoms sectors, • Account Management: Build and maintain strong customer relationships to drive long-term business growth, • Pipeline Management: Track projects from initial design through to order completion, • Consultant Engagement: Develop relationships with consultants to ensure product specification, • Sales Presentations: Promote products and services to increase market exposure, • Market Intelligence: Monitor competitor activity, pricing and industry trends, • Customer Support: Act as the main point of contact for client enquiries and requirements, • Site Surveys: Conduct customer site visits to assess technical requirements, • Quotation Preparation: Produce accurate quotes and documentation in line with company procedures, • Internal Collaboration: Support directors, managers and project teams in delivering contracts, • Reporting: Prepare monthly sales reports and attend sales meetings CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience in B2B sales, account management and business development within HVAC or building services, • Strong knowledge of cooling solutions design and mechanical and electrical systems, • Excellent communication, negotiation and relationship management skills, • Commercial awareness with the ability to meet revenue targets and drive business growth, • Experience using CRM systems and Microsoft Office (O365), • Ability to manage multiple projects in a fast-paced environment, • Full UK driving licence, • Willingness to travel and attend weekly meetings in Warrington DESIRABLE • Experience working within data centre or telecommunications environments, • Background in delivering HVAC projects to client specifications, • Familiarity with Salesforce or similar CRM platforms, • Relevant HVAC qualifications, apprenticeship or CSCS/skills card BENEFITS • Car allowance • Company pension • 25 days holiday plus public holidays • Business mileage reimbursement • Structured bonus scheme (discussed at interview) This role requires a DBS check NO AGENCIES PLEASE HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. JOB REF: AWDO-P14652 This job is being advertised by AWD online on behalf of AIRSYS AWD-IN-SPJ

D365 Business Central Consultant Location: UK (Remote with client visits) Type: Permanent Industry: Microsoft Partner About the Role We are looking for an experienced D365 Business Central Consultant to join a leading Microsoft Partner and support end‑to‑end BC implementations. You will run workshops, gather requirements, design solutions, configure BC, and work closely with customers to deliver successful projects. Retail experience is a strong advantage, especially around store operations, stock, pricing, and multi‑site environments. What You Will Be Doing Leading discovery sessions and gathering business requirements Designing and configuring D365 Business Central across core modules Mapping processes across finance, supply chain, inventory, warehousing and retail operations Producing functional documentation and supporting technical teams Running workshops, demos and training sessions with customers Supporting full project lifecycle from design to go‑live and hypercare Acting as a trusted advisor to customers and guiding best practice Working closely with architects, PMs and developers to ensure successful delivery What We Need From You Strong functional experience with D365 Business Central or Dynamics NAV Proven track record delivering BC projects end‑to‑end Experience in retail, wholesale, distribution or multi‑site environments is a strong advantage Good understanding of stock, pricing, replenishment, promotions and store operations Ability to translate business requirements into scalable BC solutions Confident leading workshops and managing customer stakeholders Strong documentation, communication and problem‑solving skills Positive, proactive attitude and comfortable in a fast‑paced partner environment Why Join Work with a leading Microsoft Partner with a strong BC pipeline Opportunity to influence solution design and delivery standards Clear progression into Senior Consultant or Solution Architect

IT Technician / Support Engineer – Infrastructure, Permanent, Greater Manchester Microsoft, O365, Intune, Microsoft Entra, Exchange, Networking, Windows, Active Directory, Storage Management, VMWare. Due to continued growth and success across all areas this leading edge organisation is looking to the market for a highly motivated Infrastructure Support specialist. On this occasion they are actively seeking an IT SUPPORT ENGINEER / TECHNICIAN to join an exciting team based in Greater Manchester. To be considered you must ideally be Degree Educated within IT / Computing and have at least 2/3 years hands on IT / Infrastructure Support experience delivering expert – level technical support and troubleshooting for complex hardware, software and network challenges. You will be required to oversee and drive the strategic administration and operation of IT Systems across the company. You will be do doing: • Be the primary point of contact for the IT issues and support agreed service levels, standards and processes from the centralised helpdesk., • Provide desktop, laptop, mobile, server and storage support., • Planning, installing, and upgrading computer hardware and software, ensuring seamless transitions and minimal disruption to business operations., • Championing data security and regulatory compliance through advanced patch management, security audits, and ongoing user education initiatives., • Establishing and refining documentation of IT processes, incidents, and resolutions to support efficient operations, knowledge sharing, and strategic planning., • Collaborating with internal teams and external vendors to resolve high-level IT issues and to evaluate, recommend, and implement cutting-edge technology solutions., • Managing remote access and mobile device strategies, enabling secure and flexible working arrangements across the business. At this level you will obviously be expected to demonstrate superb communication skills both verbally and written, along with the ability to develop excellent working relationships with both internal and external 3rd parties. This role requires someone who is a reliable, enthusiastic, motivated and customer focussed individual who has the desire to learn and grow with the business. If you are interested, please send your CV and call me for more information

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