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The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

This is a senior, hands-on leadership role for someone ready to shape how customer service and support operate across a growing SaaS business - and to make a visible, lasting impact. Service Delivery / Customer Support Manager. You don’t just want to manage support, you want to own the customer ex

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

Mortgage Operations team the Customer Experience role is an important function to support our customers and several areas across mortgage operations. Operations colleagues and the wider team to deliver the best results for the customer and empathising with purpose to always put the customer first. M

They’re looking for a Customer Support Specialist to join their growing customer engagement team, helping clients get the most from a suite of complex data products and services. Experience in customer support, technical support, or a similar client-facing environment. Respond to customer queries

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

Join our teamWe are looking for Customer Support Officers to join our Customer Support team. About the roleWe are looking for committed, flexible and proactive team players with a positive outlook to join our team in Customer Support. To be successful, you will be customer focused, organised, and ab

Role:Customer Support Engineer - WAMS Key Skills:WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelor's degree in Electrical Engineering, Computer Science, or related field.

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Creating and updating quality educational content like Intercom articles and FAQs to support automated customer support and share best practices. Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles. Custom

You will be supporting patients through a clinical pathway, using clinical and operational systems for telephony, bookings and general support. Experience of customer support in a healthcare setting. We are seeking a Customer Service Associate for our ADHD Assessment and Treatment service for adults

Tracking and prioritizing support tickets, ensuring timely follow‑ups and clear communication. Sharing customer insights with Product and Engineering teams to influence roadmap decisions and improve user experience. You’re customer‑obsessed, proactive, and driven to deliver exceptional experie

Responsibilities include providing technical support during go-live phases and collaborating directly with a UK government customer. A leading technology firm is seeking a Software Engineer for its Level 3 Customer Support team.

Italian Customer Client Support Specialist in Greece with fully paid relocation. Familiarity with CRM systems and customer support software is an advantage. Provide exceptional customer support to Italian-speaking clients via phone, email, and chat.

Valid for individuals currently working as Customer Support, Inside Sales Support – Freight Forwarding, Internal Sales, Global Logistics, Deep Sea Freight, International Cargo, or those living within a commutable distance of Warrington, St Helens, Liverpool, Chester, Widnes, Basildon, Essex, or wi

A reputable recruitment agency is seeking an experienced Customer and Sales Support Administrator based just outside Horsham. The ideal candidate will have a solid background in admin support, be highly organized with good attention to detail, and possess strong IT skills. In this role, you will han

The Technical Support Team at SevenRooms is part of DoorDash’s broader Customer Experience and Support Ops organization. Evaluate and act on support requests based on the severity of customer impact, ensuring the most critical issues are addressed first. You have 1+ years of experience in a high-i

A leading business travel company in the East Midlands is looking for a customer service professional to join its team.

A sustainability-focused startup is hiring a Customer Support Team Lead in London. This role requires leading a team of Support Specialists, focusing on development and performance tracking to enhance customer satisfaction. Candidates should have over two years of experience in managing support team

A local authority in Derbyshire is seeking a Highways Engagement & Customer Support Manager. The role involves leading customer enquiry processes, developing engagement strategies, and enhancing public satisfaction. Candidates must have extensive experience in customer service management within a pu

A global technology company in Greater London is seeking a Technical Support Engineer to address customer technical issues across the EMEA region. Ideal candidates will possess a degree in Computer Science or Electronics and have a strong ability to troubleshoot and manage customer relationships. Th

A leading recruitment technology company in Greater London is looking for a Customer Experience Manager to enhance client engagement through technical support.

A leading customer success platform is seeking a Senior Customer Support Associate to enhance customer satisfaction and support. Responsibilities include providing support via various channels, leading product training, and maintaining a high customer satisfaction level.

Customer Support Engineer (Linux) - £41k - ID43012 - 1 day per week in Gloucestershire. Work on projects that support both internal and customer facing outcomes. Our client is seeking a Software Configuration Specialist to join their growing technical support function.

The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure

In this role, you will respond to customer inquiries, debug issues, and document solutions. Ideal candidates will have 2+ years of experience in a customer-facing role and proficiency in JavaScript, HTML, and CSS. This opportunity offers a competitive salary and the chance to work in a dynamic and s

You will ensure exceptional customer support and the team's performance while optimizing support systems. Bonus points for experience with support ops tools and data analysis. A leading tech company in Greater London seeks a Product Support Manager to lead a team of specialists.

As a Customer Support & Marketing Associate, you will be assisting with a number of key customers to ensure the accounts run smoothly and to the high levels of customer service required, run email marketing campaigns, create product visuals (Canva software) and oversee eCommerce stock levels for two

A local government authority is seeking a Highways Engagement & Customer Support Manager to enhance customer service and stakeholder engagement in Derbyshire. Ideal candidates will have extensive experience in public sector customer service and a degree related to public administration or communicat

The role involves acting as the primary point of contact for customers, ensuring effective communication and support.

Provide L2/L3 customer support for WAMS applications and infrastructure. Role - Customer Support Engineer - WAMS. Support incident, problem, and change management (ITIL).

You will also provide support to the customer service team as needed, helping to deliver the exceptional service that luxury customers expect. Assist the customer service team with enquiries and support tasks as required. Product Content & Customer Support Coordinator.

Responsibilities include ensuring safety, conducting patrols, and being a proactive presence for customers.

To support their expanding customer base, we’re looking for a. Senior Customer Support Engineer. Strong experience in a customer‑facing technical support, DevOps, SRE, or infrastructure‑focused role.

The role involves supporting sales operations by processing orders, maintaining records, and facilitating communication between customers and internal departments.

A leading IT company in Central London seeks an IT Field Delivery Engineer to provide support for IT hardware and software at various customer sites. You will need excellent customer-facing skills and must be self-motivated.

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. At

The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. Support ClickHouse users, customers, and prospects via cases, chat, Slack, community, and meetings. This position involves triaging support tickets, assisting with pre-

Ideally, we’re looking for someone with technical skills who would like to support our customer base. We support and encourage an entrepreneurial outlook and independent thinking. Participate in a 24/7 on‑call rotation to provide support during weekends.

Responsibilities include identifying product improvements and enhancing customer support documentation. A software development company is seeking a dedicated Product Support Manager.

A leading communication platform in the UK is seeking a Technical Support Engineer to enhance customer experience by solving technical problems and offering support via email and live chat.

As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success. Confidence in training a team of Customer Support Agents remotely and in-person, ensuring accuracy remains consistent on all client accoun

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. If you're a customer-first leader who enjoys complexity, ownership, and building teams that customers genuinely trust, we'd love to meet you. Lead, coach, and develop our customer se

Role:Customer Support Engineer - WAMS Key Skills:WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelor's degree in Electrical Engineering, Computer Science, or related field. Provide L2/L3 customer support for WAMS applications, servers, and associated infrastructure. Excellent communicatio

A leading SaaS company in the UK is seeking a Customer Support Specialist to be the first point of contact for customer queries via phone, email, and live chat. Candidates should possess exceptional customer service skills and a passion for assisting others. Duties include resolving issues, providin