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We are supporting a growing organisation to recruit for a Customer Support Administrator. Key Responsibilities for the Customer Support Administrator:. Supporting customers, predominantly via email, with the removal process from their portfolio.

As the Customer Delivery Team Leader, you will lead and manage the administrative functions, including overseeing planning validations, pre-planning applications, complaint handling, performance reporting, planning appeals, support hearings and the development of internal processes. St Albans and...

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when...

As a customer account manager, you will be responsible for managing a portfolio of existing customer accounts, handling queries and ensuring a seamless customer experience. Day-to-day customer support management. Chester (just off the A55), looking to expand and strengthen our team with an enthus...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new feature...

This role will be responsible for their customer support and supporting their engineering teams ensuring an excellent customer experience in order to support their field-based installation team (x 4) install and service Intruder systems, Fire alarm systems, CCTV, Access Control and Gates and Barr...

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Our Customer Support Team is at the heart of everything we do at ALA Insurance. It’s how you’ll

Technical Customer Support Specialist. Technical Customer Support Specialist - Sensors & Automation, Chester. Support the sales team with product knowledge and cross-selling advice.

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Customer Support Executive (Remote within the UK). Senior Customer Support Agent - Bookkeeping/Accountancy software exp. Get notified about new Customer Support Executive jobs in.

As part of the organisation's strategic growth plans, we are recruiting an experienced Sales Leader to manage a global sales team (currently 4/5 people) and to grow new business for Customer Support services to major companies in the video gaming industry. You will need proven experience in manag...

Located in our London HQ, the Customer Support Executive will play an important role in Bike Club’s sustained success and customer happiness. Are you passionate about cycling, sustainability, and operational excellence? Bike Club, a pioneering force in children’s bike subscription services, is o

Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prioritization, and support go-to-market planning for new features. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performanc...

CRS Recruitment is seeking a dedicated and enthusiastic Customer Support Agent to join a fast-growing and innovative fintech client. Who you are as a Customer Support Agent – Fintech. This is an exciting opportunity for individuals passionate about delivering exceptional customer service while wo...

You will need proven experience in managing new business sales teams, direct experience of selling Customer Support/Engagement services (ideally including AI-enabled tech solutions), and knowledge of the video gaming industry. Support in account management where required, managing relationships a...

Customer Support Agent - Remote (German-speaking), remote - England. Please note that this role is also referred to as "Support Operations Agent". You will ensure the smooth daily operation of our services by providing telephone and email support.

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when...

Relevant experience and adaptability - Background in customer service, finance, or debt recovery, with the ability to adjust to different customer needs. Provide support and guidance on financial difficulties, offering solutions to help customers manage debt. With a strong focus on customer servi...

Senior Customer Support Specialist. We are seeking an experienced Senior Customer Support Specialist to join our dynamic team. Proven experience in customer support, preferably within the renewable energy sector.

We are looking for a motivated and driven Customer Support Advisor who excels at multitasking and loves providing excellent customer service as part of a friendly support team. Skilled at handling complaints from frustrated or confused customers. Social activities like weekly football and badmint...

We are supporting a growing organisation to recruit for a Customer Support Administrator. Supporting the sales team and attending customer meetings. Key Skills for the Customer Support Administrator:.

As the Customer Support Manager, you will be a dynamic leader responsible for leading and managing our customer support team to deliver outstanding service and support to our valued customers. Your primary focus will be driving a customer-centric culture, ensuring exceptional customer experiences...

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

A successful Customer Financial Support Advisor should have:. Relevant experience and adaptability - Background in customer service, finance, or debt recovery, with the ability to adjust to different customer needs. With a strong focus on customer service, compliance, and responsible lending, the...

Our award-winning customer support team do not work on commission, and so all their interactions with customers and prospective customers have no agenda to sell, and customers feel no pressure to buy. Someone who can support customers on every step of their journey. It’s how you’ll help us deliv

A supportive and collaborative team environment. Job function: Customer Service.

Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionality. Ultimately, you will help maintain our reputation as a company that offers excellent customer support. Proven work experien...

As a Customer Support Advisor, your primary role will be responding to and resolving after-sales enquiries from customers via email and telephone. Proficiency in using customer support ticketing systems is advantageous. Responding to customer and colleague enquiries via telephone and email, ensur...

Contribute to the development of and updates to customer support documentation to assist customers in finding answers to common queries independently. Minimum 2+ years experience working within a Customer Success or Customer Support role, ideally within a tech/software-as-a-service business. Cust...

The Customer Service Team supports our customers and Sales and Service teams through various functions. The role is dynamic and fast-paced, requiring flexibility and responsiveness from the Customer Support Coordinator, who will manage multiple tasks simultaneously. Coordinating with colleagues o...

The primary purpose of the Customer Support Engineer is to deliver responsive and expert support for intelligent automation and low-code software solutions. Be able to work in a technical customer-facing role with a professional telephone manner supported by well-written communications. Our clien...

Ensure that all customer agreements are reviewed thoroughly to understand the customer’s situation, making sure that all previous agreement notes are checked for previous customer communications and arrangements in place. Communicate with customers who have failed to meet their agreed payment dat...

Experience in customer success, customer service, or commercial roles with strong relationship focus. Customer Success Manager – Support Smarter Farming Across the UK. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahe

The Customer Support Project Manager role is a hands-on position requiring excellent project management, technical, organizational and communication skills. This position is responsible for the planning, management and execution of Customer Support upgrades and modernization projects for the Logi...

Customer Success Manager – Support Smarter Farming Across the UK. Experience in customer success, customer service, or commercial roles with strong relationship focus. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahe

You will have experience in back office support as well as strong customer service skills. The role will be to provide a full sales support function which will include:. In addition, you will provide ongoing support to the wider team/business.

Customer Success Manager – Support Smarter Farming Across the UK. You’ll be the first full-time Customer Success hire in the UK and a key voice in shaping how we support farmers in the years ahead. Experience in customer success, customer service, or commercial roles with strong relationship foc

Respond to incoming customer chats, emails, and phone calls promptly and professionally. Address customer complaints, provide effective solutions via chat and phone, and manage case follow-ups. Supportive Team: Participate in online and offline team-building activities.

Contribute to the development of and updates to customer support documentation to assist customers in finding answers to common queries independently. Customer-centric mindset with a passion for delivering exceptional customer service and ensuring customer satisfaction. Minimum 2+ years experienc...

Relevant experience and adaptability - Background in customer service, finance, or debt recovery, with the ability to adjust to different customer needs. With a strong focus on customer service, compliance, and responsible lending, they help customers secure affordable car finance, even in comple...

Head of Customer Success / Director of Customer Experience. Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

Previous experience in customer support, coordination, or digital products is preferred. This is a full-time remote role for a Junior Product Manager with a strong focus on customer support and product coordination. Your primary responsibility will be to manage customer-facing support channels (e...

Senior Customer Support Specialist. We are seeking an experienced Senior Customer Support Specialist to join our dynamic team. Proven experience in customer support, preferably within the renewable energy sector.

Our client seeks a proactive Customer Support Associate passionate about delivering exceptional service to support users on their wellness journeys. Sign in to set job alerts for “Customer Support Associate” roles. Customer Support Associate (Remote).

Coach and mentor junior members of the Customer Success team, supporting their development and elevating team performance. Head of Customer Success / Director of Customer Experience. Collaborate closely with Product and Engineering teams to advocate for customer needs, contribute to roadmap prior...

As a Technical Support Analystwithin our esteemed Customer Support team at EcoOnline, you will hold a pivotal position. Providing prompt and courteous assistance to customers via various communication channels such as our support system, email, phone and teams chat. Documenting customer interacti...

The Customer Support Team are an important team at the very forefront of the customer journey with BuildStore. The main objective of the role is to build a rapport with every customer and provide excellent (5star) customer service. Excellent customer service skills and experience.

As a Customer Support specialist, you'll be at the forefront of customer interactions, ensuring that every shopper's experience is nothing short of exceptional. Whether you're assisting a customer in finding the perfect product or ensuring a smooth online shopping experience, your contribution wi...