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\n Claims UK & Ireland | Niche & DER Division Preston / HybridReporting to: Operations Director Lead Operational Excellence. Drive Performance. Shape the Future. \n Are you a proven contact centre Manager with a passion for people, performance, and continuous improvement? \n We're looking for an experienced Operations Manager to lead a high-performing team within our Niche and DER business. This is an opportunity to play a pivotal role in shaping operational strategy, delivering outstanding customer outcomes, and driving sustainable growth across a dynamic and fast-paced claims environment. \n Working alongside two other Operations Managers, you will be responsible for supporting the delivery of a high-performing operation of approximately 250 FTE, including a critical 24/7 emergency response contact centre and claims operation. \n Much of the focus of this role will be Davies emergency response as such a 2pm to 10-00pm shift is available if it suits ? \n You'll lead a team of Team Managers and their wider operational teams, ensuring service excellence, regulatory compliance, operational efficiency, and a culture where people can thrive. \n What will your day look like: What You'll Be DoingInspire and Develop High-Performing Teams \n\n • Lead, mentor and coach Team Managers across remote and hybrid locations.\n, • Create a culture built on accountability, engagement, collaboration and continuous improvement.\n, • Support performance management through regular coaching, feedback and development planning.\n, • Identify and nurture future talent, ensuring succession plans are in place across the division.\n\n Drive Operational Performance \n\n • Deliver key operational and telephony KPIs across the business.\n, • Develop resourceful and innovative plans to optimise performance, including surge planning and capacity management.\n, • Partner with the Resource Planning Manager to develop recruitment and workforce strategies aligned to future growth.\n, • Work closely with recruitment teams to maintain strong candidate pipelines and workforce readiness.\n\n Transform Processes and Improve Efficiency \n\n • Identify opportunities to streamline processes from policy inception through to claim resolution.\n, • Analyse operational data, trends and performance metrics to identify inefficiencies and drive improvement initiatives.\n, • Partner with cross-functional teams across Niche and DER to implement automation and process enhancements.\n, • Champion a culture of innovation and operational excellence.\n\n Ensure Compliance and Risk Management \n\n • Maintain robust compliance standards across all operational activity.\n, • Ensure adherence to regulatory requirements, company policies and industry best practice.\n, • Stay informed of market and legislative changes, implementing operational adjustments where required.\n, • Conduct regular audits and reviews to mitigate operational risk and maintain quality standards.\n\n Deliver Exceptional Customer Outcomes \n\n • Collaborate with customer service teams to effectively manage customer enquiries, complaints and escalations.\n, • Champion initiatives that enhance the customer journey and overall experience.\n, • Analyse customer feedback, NPS and customer outcome measures to implement meaningful improvement plans.\n, • Drive market-leading customer satisfaction and Trustpilot performance.\n\n Contribute to Strategic Growth \n\n • Support the delivery of strategic business objectives and operational plans.\n, • Manage departmental budgets effectively and deliver against financial targets.\n, • Identify emerging market trends, growth opportunities and competitive threats.\n, • Provide operational insight that supports business development and revenue growth.\n\n #INDUKI \n Knowledge and Abilities: What We're Looking ForExperience \n\n • Proven success in an insurance operations leadership role.\n, • Strong experience within Property, Niche or related insurance sectors.\n, • Demonstrable track record of driving operational improvements and delivering business results.\n, • Experience leading large teams through Team Managers in remote and hybrid environments.\n, • Strong understanding of insurance products, underwriting principles and claims processes.\n, • Knowledge of insurance regulation, compliance frameworks and risk management practices.\n\n Skills & Attributes \n\n • Inspirational leadership style with the ability to motivate and influence teams at all levels.\n, • Strong commercial awareness and strategic thinking capability.\n, • Excellent decision-making, problem-solving and conflict-resolution skills.\n, • Data-driven approach with strong analytical and reporting capabilities.\n, • Outstanding communication and stakeholder management skills.\n, • Ability to manage multiple priorities in a fast-paced environment.\n, • Passion for delivering exceptional customer experiences.\n, • Adaptable, resilient and comfortable leading change initiatives.\n, • Commitment to maintaining the highest ethical and professional standards.\n\n \n Benefits \n Career & Purpose \n\n • Davies Innovation Lab\n, • Leadership training programme\n, • Funding for professional qualifications\n, • Thrive at Davies; learning opportunities\n\n Environmental & Social \n\n • The Davies Foundation\n, • Local charity funding\n, • Pennies To Heaven\n, • Employee Resource Groups\n, • Employee volunteering programme\n\n Financial Health \n\n • Pension, 5% employee and 5% employer contribution\n, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub\n, • Life assurance: x4\n, • Refer a Friend\n, • Cycle to Work Scheme\n, • Lease car salary sacrifice\n, • Davies Incentive Plan\n, • Enhanced maternity, paternity and adoption pay\n\n Mental, Physical & Emotional Wellbeing \n\n • Wellbeing centre; move, munch, money & mind focus\n, • Discounts with 100's of UK retailers\n, • EAP; 24/7 confidential helpline\n, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years\n, • Flexible working\n, • Dress for your day\n, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage\n, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan\n

Senior Customs Compliance Manager Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. You were made to create what’s next: you’re a problem-solver – a connector – someone who thrives on bringing order to complexity and driving continuous improvement. You hold the big picture while mastering the details, making sure every product, process, and partnership moves with precision and purpose. You lead with the highest standards of integrity, efficiency, and collaboration, always turning today’s challenges into tomorrow’s success stories. In this role, you’ll help shape the future of tissue and hygiene for billions of people worldwide. We’ll be Unstoppable Together. About You In one of our Supply Chain roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. Job responsibilities include: Strategic customs outlook for Multi-National Company Leads and supports customs/compliance projects Develops a best practice Customs compliant program; drives internal controls to sustain compliance Review and standardize Company’s use of third-party service providers (e.g., customs brokers, logistics) for improved compliance and cost savings. Serve as the primary point of contact with government agencies, customs brokers and vendors Establishes and maintains AEO or equivalent status Develop trade compliance training material Develop and implement an audit program to maintain regional trade compliance, including random audits of entry documents, broker invoices, entry folders, etc. To succeed in this role, you will need the following qualifications: In-depth knowledge in customs regulations Demonstration and evidence of practical customs competence over the previous 3 years and professional qualifications in Customs Affairs Experience managing customs compliance (Identification and correction of potential violations) High process focus with enhanced attention to detail Be a good communicator & able to work under pressure Be collaborative and flexible with a strong “can do” attitude Strong continuously improve and experience in process/procedure implementation Total Benefits Webelievethatouremployeesareourgreatestasset, andwe’recommittedtoprovidingthemwiththeresourcestheyneedtobesuccessful.Ifyou’relookingforarewardingcareerwithacompanythatcaresaboutitsemployees,thenARBEXistheplaceforyou. Market-leading pension contribution. Bonus scheme. Flexible Savings and spending accounts to maximise health care options and stretch pounds when caring for yourself or dependents. Private Medical Insurance, great support for good health with medical, dental, and vision coverage options. Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. Flex That WorksatARBEX We believegreat workhappens when people come together with purpose.That’swhy we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate whilemaintainingthe balance you value. And finally, the fine print…. ForARBEXto grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands thatshape the future of tissue and hygiene, which is whyweseek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking toARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties,responsibilitiesand skillsrequiredfor this position. Employment is subject to verification of local policies. This role is available for local candidates already authorised to work in the role’s country only. ARBEX will not provide relocation support for this role. Walton Oaks Employee Regular Full time #J-18808-Ljbffr

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our water and wastewater capital project delivery team. Our teams deliver large-scale capital programmes aimed at keeping water infrastructure resilient for the long-term while protecting the environment. Want to be a part of it? What will you be doing? As ourDesign Civil Engineer you'll be responsible for the civil design of wastewater network solutions. These include the design of new pumping systems, equipment and pipeline sizing & arranging. Prepare and analyse key design options, for review and agreement with the Project Manager and the client. Ensuring risks and gaps are mitigated whilst always upholding the Project Basis of Design. Design calculations facilitating the sizing of mechanical, hydraulic, and building services equipment. Oversee the outputs for several processes including P&IDs and datasheets, working with the Principal Designer to develop new solutions. Conduct engineering evaluations (with field inspections) and feasibility studies for wastewater projects, analysing data and identifying potential issues or improvements. Collaborate with Design Engineers and the Southern Water Enabling Team to ensure compliance with environmental regulations and permit requirements. Develop and maintain project documentation, including reports, drawings, and specifications. Escalate issues that may impact on time/cost/quality before they become a problem or exceed agreed timescales. Support the drive towards excellence in Health & Safety. Demonstrate applied knowledge and skills to produce safe designs to discharge your obligation according to CDM Regulations, standards, and accepted codes of practice. Keep up to date with industry best practices and, where appropriate, identify innovation/best practices for consideration. What youll bring Minimum of HND or bachelors degree in mechanical or civil engineering or able demonstrate a suitable level of experience. Do you have a strong knowledge of water and wastewater treatment processes, including pumped treatment systems and hydraulics? Have you gained a minimum of 2 yrs experience within the water industry? Proficiency in using engineering software and tools, such as MS office suite and relevant engineering design software packages. Excellent analytical and problem-solving skills, with the ability to identify and resolve engineering issues. Do you have knowledge of environmental regulations and permit requirements in relation to water and wastewater treatment facilities? Attention to detail and accuracy in design calculations, cost estimates, and technical documentation. Are you committed to continuous learning and professional development in the field of water and wastewater engineering? Are you a member of a professional organisation such as ICE or IMECHE? Professional registration will be supported. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Private health care single cover Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where you'll be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Clean Water Capital Delivery Team - Our teams deliver various schemes from Mains Renewal, Diversions and PMVs all in aid of supporting the UU clean water network. Want to be a part of it? What you'll be doing? You'll support the Commercial Manager and delivery team across all commercial activities, leading and mentoring Quantity Surveyors to ensure compliance with M Group processes and policies. Working closely with clients and internal stakeholders, you'll drive successful project delivery, minimise WIP, maintain cash flow, and secure timely payments. You'll support weekly and monthly CVRs, oversee valuation and cash collection, manage subcontractor and supplier performance, and ensure contractual compliance. You'll also negotiate rates and KPIs, monitor performance, manage early warnings and compensation events, and identify opportunities to improve productivity and commercial outcomes. What you'll bring Are you a commercially astute leader with proven experience in the construction or utilities sector? Do you have strong expertise in NEC contracts and commercial reporting, including CVRs and WIP management? Can you build client relationships and mentor teams to deliver improved performance? Are you skilled in process improvement, adapting to change, and driving commercial outcomes? Proficient in MS Office with a full UK driving licence? Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme Recommend a friend get rewarded for introducing people to us! In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you and your family the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Private Healthcare - family cover 25 days annual leave plus bank holidays Discretionary bonus scheme About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroup INDREG JBRP1_UKTJ

As a full-time Dental Nurse and Soldier in the British Army, youll: Keep soldiers well by caring for their dental health Prepare equipment, sterilise instruments and work towards becoming a practice manager Study for civilian-recognised qualifications including a diploma in Dental Nursing Travel acr

If youre already a qualified Dental Nurse, we want to hear from you and will help you work towards becoming a Dental Practice Manager. As a full-time Dental Nurse and Soldier in the British Army, youll:. Youll also receive 30 days annual leave every year (plus bank holidays and extra leave after ope

The Role We are looking for an enthusiastic, self-motived and creative individual to join our supported accommodation service as the activities coordinator. The role is to create meaningful and recreational opportunities for the young people we serve across our 2 sites, in Preston. At SAH we are committed to a person centred, advantaged thinking and trauma informed approach to support. Our co-production goals, seek to ensure young people’s voices are recognised throughout all aspects of the organisation. The activities coordinator reports to the service manager. What you’ll be doing Supporting young people engage in meaningful activities i.e. education, training and employment. Creating and delivering on an activities calendar, that reflects the needs, expressions and interests of our young people. Contributing towards our co-production commitment, ensuring young people’s influence is recognised in all aspects of the organisation. Networking with local partners/community groups to establish opportunities for young people. Taking a lead role in our partnership with the Foyer Federation.What you’ll bring A passion for serving young people, ensuring their voices are heard and respected throughout all aspects of supported accommodation. An understanding of youth homelessness and/or supported accommodation. An ability to contribute to/work towards the goals of a service development plan. Self-motivation, listening to and understanding the needs of our young people and creating an activities schedule to reflect this. Good networking skills. Competent recording skills and knowledge of relevant computer systems.Working Arrangements The role is service based, across the two sites of Preston Service. The role requires some evening and weekend work, as part of a rolling rota. Our Offer In return, we offer a competitive and supportive benefits package, including: 26 days annual leave plus bank holidays, increasing to 31 days Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support) Matched pension scheme up to 6% (with salary sacrifice option) Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay Occupational sick pay Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support Paid volunteering days Cycle to Work Scheme Discounted private medical insurance Support to learn, broaden your skills and develop your career A fun and inclusive work culture where individual differences are valued and championedClosing date: 26 September 2026 (please note we may close the vacancy early if we receive a large volume of applications) About The Company Founded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people. If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do. Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role. As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience

Commodity Manager – Leyland, Lancashire Up to £55,000 - £65,000 + excellent benefits Permanent | 37-hour week I’m recruiting a Commodity Manager for OEM manufacturing business and, for somebody who enjoys proper strategic procurement within a large manufacturing environment, this is an excellent opportunity. The biggest thing I’d highlight with this role is the level of ownership. You won’t simply be managing orders or reacting to supplier issues. You’ll take strategic ownership of your commodity area and have real responsibility for the direction of the supply base – sourcing strategy, supplier selection, commercial negotiations, cost, quality, delivery and longer-term supplier performance. You’ll be making decisions that have a genuine impact on a major UK manufacturing operation, while working with suppliers and stakeholders across the UK, Europe and South America. The business: The scale of the business is probably bigger than a lot of people realise. They employ over 1,000 people on site, are part of a global organisation meaning the supply base and opportunities are genuinely international. The site itself is seriously impressive. It is one of Europe’s most advanced facilities, with a state-of-the-art manufacturing operation alongside beautiful, modern new offices. It feels like a proper engineering and manufacturing business when you walk around it – there is a lot happening and expectations are high – but it is also a very good environment to work in. And this is something I can actually comment on from experience rather than just repeating the company brochure. I’ve placed multiple people into this team and they are, genuinely, all lovely people. It is a hard-working team and they expect people to pull their weight, but there is genuine autonomy here and a really positive atmosphere around the department. People help each other, there’s plenty of experience in the team and it doesn’t have that overly corporate or political feel you sometimes get in businesses of this size. The role You’ll take ownership of an allocated commodity area and develop the commercial and sourcing strategy around it. That will include: • Owning and developing the commodity strategy for your area, • Leading sourcing exercises and supplier selection, • Taking the lead on commercial negotiations, • Managing and developing key supplier relationships, • Identifying and delivering cost reduction opportunities, • Improving supplier performance across cost, quality, delivery and lead times, • Working closely with Engineering, Quality, Materials, Manufacturing and other internal teams, • Supporting new projects and engineering/product changes, • Analysing spend, supplier and commercial data to identify opportunities, • Managing risk and ensuring continuity of supply, • Challenging suppliers and internal stakeholders when needed, • Building longer-term relationships with suppliers rather than simply managing transactions, • Travelling internationally when required to meet suppliers and support projects There will always be some day-to-day supplier challenges in a manufacturing environment of this scale, but fundamentally this is a strategic procurement role. They want somebody who can look beyond today's issue and think about where their commodity and supplier base needs to be in the next few years. Who would suit it? You’ll ideally have experience within a manufacturing, engineering, automotive, aerospace or similarly complex supply chain environment, and you’ll need to be comfortable taking commercial ownership rather than simply working through a purchasing process. I’d particularly like to speak with people who have: • Strong strategic sourcing and negotiation experience, • Experience managing important supplier relationships, • Good commercial awareness and the confidence to challenge, • An understanding of manufacturing supply chains, • Experience working alongside Engineering, Quality and Materials teams, • Strong analytical skills and the ability to use data commercially, • The ability to influence people without necessarily having direct authority over them, • A proactive approach – somebody who will spot an opportunity or problem and go after it, • A degree, CIPS qualification or equivalent professional experience Package Salary: £55,000 - £65,000 Hours: 37 hours per week Holiday: 25 days + bank holidays Pension: Aviva Defined Contribution Master Trust Pension Healthcare: Comprehensive medical scheme including dental, optical and outpatient cover Development: Extensive learning, training and career development opportunities Location: Leyland, Lancashire If you’re an experienced procurement professional and want a role where you can own a commodity, influence strategy and see the impact of the decisions you make, apply or get in touch with me directly for a confidential conversation. Even if your current job title is slightly different, I’m happy to have a chat