Live-In Locality Manager
1 day ago
Bristol
Live-In Locality Manager Salary: £38,426 per annum Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March) Future opportunities: Potential to become permanent Location: Work from home with flexibility, supporting our Noble branch across Devon, Bath, Bristol, and Gloucestershire — regular weekly travel across the region will be required. You will need to be a driver with access to your own vehicle. About the role We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent. This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service. If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you. Key responsibilities • Lead and manage the day-to-day delivery of the Live-In Care service within your region, • Manage a caseload of customers, ensuring excellent communication, quality, and service standards, • Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care, • Plan and attend regular customer and care professional visits, • Drive service growth, customer retention, and new business conversion in line with KPIs, • Work closely with internal teams including Quality, HR and Business Development, • Ensure compliance with CQC standards, legislation, and internal policies, • Manage performance issues, employee relations matters, and customer concerns professionally and proactively, • Participate in regional on-call as required What we’re looking for • Proven experience in a management role within health or social care, • Strong leadership and people-management skills, • A passion for delivering high-quality, person-centred care, • Commercial awareness with the ability to manage performance and KPIs, • Excellent organisation, communication, and relationship-building skills, • Confidence managing compliance, safeguarding, and quality standards, • Ability to travel across the region independently Why join CCH? • Competitive salary of £38,426, • Opportunity to make a real impact in a senior, autonomous role, • Supportive leadership and collaborative working environment, • Potential for the role to become permanent Noble Live-In Care is part of the CCH Group, an equal opportunities employer