Engagement officer jobs in United Kingdom

White Collar Factory (95009), United Kingdom, London, London Senior Software Engineering Manager What you’ll do You’ll support a cross-functional group of 3 to 4 engineering teams to design, develop and integrate software features that are delightful and vital to the lives of credit card consumers across all walks of life Coach and nurture your engineering managers on how to build, empower and operate teams to achieve their goals Collaborate with product managers and designers on the overall product roadmap for a key business goal Provide sound stewardship of the platform and capabilities created and owned by your teams Be part of the engineering leadership team that evolves and enhances our capability, by defining and adopting best practices Play a lead role in the development of your teams culture, their vision and how they achieve it Work with associates across the business to identify, lead and drive change that impacts associates beyond your team What we’re looking for You’ll have experience in leading and supporting multi-disciplined engineering teams to achieve business goals You’re comfortable in reaching technical trade-offs between short-term team and long-term business needs You’re passionate about recruiting and developing great engineering talent You'll demonstrate the ability to communicate effectively and work together across engineering to maximise inner-sourcing opportunities and reduce waste What you’ll get to learn (any previous experience would be advantageous) An in-depth understanding and experience working with the cloud/AWS and the opportunities that it brings Solving real world problems and being comfortable working in a complex regulated environment Where and how you'll work This is a permanent position and can be based in either our London or Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager - Services About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do • Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business., • Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions., • Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture., • Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment, • Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business, • Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: • Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively, • Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs, • Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases, • A balance of self-reflection and bias for action, • Strong ownership and excellent communication, • A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: • A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space., • A learning environment with access to many excellent resources including online technical courses and in-person leadership training, • A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) • Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business, • Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Machine Learning About this role We’re on a mission to transform the way we use data and AI to service our customers and drive efficiency across the business. Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex ML and AI challenges and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful ML/AI and Gen AI solutions that meet real customer needs. What You'll Do • Own and drive the ML/AI technical strategy for UK use cases, spanning multiple teams and influencing the overall technical direction for AI adoption, • Lead and coordinate ML engineering efforts across multiple teams, ensuring alignment with broader business objectives, enterprise platform capabilities, and technology strategy, • Provide technical consultancy to teams delivering AI use cases, guiding architectural decisions, solution design, and effective use of enterprise ML/AI platforms and capabilities, • Proactively identify emerging ML/AI patterns, define and evangelise best practices, and establish reusable approaches that enhance delivery of AI use cases across the business, • Drive MLOps standards and practices across teams, including CI/CD for models, automated testing, monitoring, and deployment pipelines, • Collaborate with enterprise platform and data science teams, contributing to platform capabilities where appropriate and partnering on use case delivery, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, data science teams, and enterprise platform partners, • Represent Capital One in external ML/AI technical forums, contributing to industry discussions, • Develop and advocate for strategies to proactively manage technical debt across ML/AI systems, • Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for • Deep expertise in Python and ML engineering, • Deep expertise in ML/AI systems design, MLOps, and cloud-native architectures, • Track record of leading ML/AI technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Experience with ML frameworks (PyTorch, TensorFlow, scikit-learn) and Gen AI/Agentic frameworks (LangGraph, LangChain, VectorDBs, RAG), • Understanding of responsible AI practices, including guardrails, hallucination mitigation, and output quality management for AI systems, • Experience designing and scaling low-latency, customer-facing ML/AI architectures, • Proven experience setting a multi-team ML/AI technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving ML engineering standards and best practices across organisations, • Deep understanding of the full ML/AI development lifecycle, including model serving, data pipelines, and Gen AI systems, • Experience leveraging enterprise platforms to deliver business use cases at scale, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate ML/AI concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you • Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront - to provide LGBTQ+ support for all associates, • Mind Your Mind - signposting support and promoting positive mental wellbeing for all, • Women in Tech - promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Software Development Engineer - Services About this role Capital One’s mission is to change banking for good by bringing humanity, ingenuity and simplicity to banking. Sitting at the core of such values is our Software Engineering department whose primary role is to be an enabler of our ambitions. Capital One is looking for a Senior Software Development Engineer to join a backend team, based in our London office on a hybrid basis. Our Engineers are people who lead by example, build strong and valuable relationships and have the confidence to influence at all levels. We are proud of who we are and what we do and want you to join us at this particularly exciting time at Capital One. What you’ll do You will lead a team or cross-functional squad in the delivery of complex and ambiguous projects that support a broader business outcome You will take end-to-end responsibility for technical design, implementation, and operational considerations Collaborate with engineers, architects, product owners, and stakeholders to ensure successful project outcomes You will play a crucial role in supporting the elevation of engineering enablement, excellence, and experience across the broader engineering community You will collaborate and contribute to the development and dissemination of standardised and sustainable best practices, tools, patterns, and frameworks that enhance the productivity and quality of engineering efforts business-wide Your focus is on a major portion of existing or new team software (e.g., significant component, set of features, mid-size application or service) You’ll work to achieve the goals and vision shared by Product Management and your Tribe Leadership Innovate within your team, initiative area and contribute within your technical domain What we’re looking for Proven experience in technical leadership, including leading a team or cross-functional squad Proven experience working in both backend services and mobile technologies Exceptional programming skills and knowledge of building APIs using modern OO languages preferably Java, SOLID principles, SOA, HTTP and REST Experience with AWS and strong understanding of cloud-based development Extensive, demonstrable knowledge of designing architectures that are secure and perform at scale You’re able to effectively communicate and work collaboratively across engineering to maximise inner-sourcing opportunities and reduce waste Proven experience ability to deliver high quality applications at scale An advocate for quality and the ability to support the team, leveraging approaches such as Pair Programming, TDD and BDD Where and how you'll work This is a permanent position and will be based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the product roadmap for an organisation committed to transformation We’re continuing our journey into the public cloud and have problems of scale, security, availability and performance for you to help solve We love continuous learning and that’s why we give you 10% of your time to work on cutting edge innovative projects that shape the way we will work in the future We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women and ethnic minority candidates. We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Software Engineering Manager About this role Capital One is looking for a Software Engineering Manager to join us in our London office. You will have previous experience of leading a Software Engineering team and be passionate about people and technical leadership. What you’ll do Be a differential people leader. Literally. We expect you to coach and nurture your engineers and make a material positive difference to their careers and impact on the business. Bring technical leadership to your team. We don’t require you to code, but we do expect you to stay close to your team’s work, set a high bar for engineering, understand technical risks and influence architectural thinking and decisions. Bring context and purpose to your team. You will ensure your team understands the why behind the work they do, and you will be intentional about how you own and shape culture. Own ways of working and deliveries, partnering with your Product Owner and Change Delivery Lead to shape roadmaps and lead frequent delivery of high quality software in a complex regulatory environment Own one or more business applications, keeping them well-managed and compliant with the high bar set by the business Be a manager for the business, elevating your thinking beyond your immediate team. You’ll represent the interests and context of the business to your engineers, and help make the environment beyond your immediate team a better place. What we’re looking for An approachable and inquisitive problem-solving leader, with a focus on the why, and a passion for growing people, nurturing culture and leading technical delivery to help us get things done and make things better in a complex, regulatory environment. We are looking for: Previous experience in leading teams, growing engineers and dealing with conflict, constructively and collaboratively Previous experience of having been an experienced software engineer, and somebody who remains comfortable with technology, architectural decisions and technical trade-offs Previous experience in our backend tech stack - Java, Spring, AWS and who is a strong advocate of tight feedback loops through mechanisms including, but not limited to automated tests, CI/CD pipelines and frequent releases A balance of self-reflection and bias for action Strong ownership and excellent communication A drive for positive, proactive impact We understand that great engineering managers may not have everything listed here, and that is OK. If you believe you can make a difference, lead a happy & high-performing engineering team and you have the drive to make a positive impact on the business, we’d love to hear from you. What’s in it for you: A people and technical leadership role in an engineering organisation that actively values excellence and doing the right thing, in a business that cares for its associates and has interesting problems to solve around growth, security, availability and performance in a highly regulated space. A learning environment with access to many excellent resources including online technical courses and in-person leadership training A competitive salary and immediate access to core benefits including salary sacrifice pension scheme with up to 10% company contribution, bonus, generous holiday entitlement, private medical insurance and flexible benefits including season ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspace and facilities designed to inspire and support you. In our (quite beautiful) London office, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you’ll get to learn (any previous experience would be advantageous) Solve real world problems, navigate ambiguity and deliver on the public cloud (AWS) to drive growth and operational efficiencies in an ambitious and growing UK business Influence change in a complex regulated environment Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Director of Software Engineering About this role We are looking for a Director of Software Engineering to lead a team of 100+ engineers. We’re looking for someone who is results-oriented, able to partner with business leaders and go toe-to-toe with the best engineers on technical rigour. You’ll be responsible for all the technologists within a series of our ‘outcome teams’: established to drive forward business outcomes. You’ll be an excellent leader of people and communicator. You’ll be able to seamlessly switch from executive-level progress conversations, to diving deep into solutions, to contributing to strategic discussions around roadmaps. You’ll be able to provide clear thinking and direction to cut through ambiguity. You’ll be able to partner well with the local business leadership team and with enterprise stakeholders; providing objective assessments of the likely cost and risk trade-offs for different solutions, and clear paths forward. What you’ll do Leadership of a team of 100+ technologists (Software Engineers and Architects): operating engineering at scale within a complex regulated environment Work together with Product and Design teams on the overall product roadmap for key business capabilities and goals Elevate great talent and ensure you have a clear agenda for development in the team. Actively manage performance across the team to develop talent over time Drive for effective delivery with pace and precision across the different outcome teams Liaising with and managing enterprise stakeholders primarily based in the US, who often have deep expertise on particular domains Manage a team with a blend of associates and third party engineers, and ensure effective oversight of the relevant third parties within the domain. Seek and share the context of the wider organisation, its purpose, commitments and opportunities to enable and engage your team with customer and organisational outcomes Stay up to date with the latest relevant changes in regulation and enterprise process Maintain broad knowledge and awareness of the latest relevant technologies and engineering practices Be a key voice in technical design reviews - ensuring a clear and consistent approach to engineering practices Support the career growth and development of the team What we’re looking for You’ll have a clear track record of leading large software engineering teams, and a proven track record of driving high performance You’ll be able to solve complex challenges across people, process and technology. A high level of intellectual curiosity and comfort with ambiguity is essential. You will have the ability to deep dive on different technology options quickly and provide recommendations on a path forward. You will have excellent critical thinking skills and be able to provide thoughtful and effective counsel to leaders across the business You’re passionate about recruiting and developing great engineering talent You’ll be able to drive results quickly individually, whilst enabling others through the establishing of clear patterns and practices for engineering teams. You’ll possess excellent communication skills, with an ability to adapt and communicate compellingly and with authenticity to any audience (including internal and external stakeholders) You’ll be aware of the latest native developments within AWS and have real world experience You’ll have an understanding of the latest cybersecurity trends and how they impact engineering practice You’ll be able to work within enterprise policies/guidelines while customising to fit the UK to strike the right balance You’re comfortable in reaching pragmatic outcomes between short-term and long-term business needs Knowledge of the UK / US regulatory, consumer lending and technology landscapes (preferred) Where and how you'll work This is a permanent position based in our London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Harris Hill is delighted to be working with St Luke's Hospice to recruit a talented and driven Senior Individual Giving Officer to join their Fundraising Team and help grow and strengthen individual giving programme. About the Role This is an exciting opportunity for an experienced fundraising or direct marketing professional to lead and deliver engaging multi-channel campaigns that inspire supporters and maximise long term income growth. Working closely with the Individual Giving Manager, you will take ownership of campaigns across cash appeals, regular giving and lottery activity, managing projects from planning through to analysis and optimisation. You will use data, insight and creativity to improve supporter journeys, increase retention and deliver outstanding supporter experiences. You’ll also work collaboratively across fundraising, communications and supporter care teams, while managing relationships with external agencies and suppliers to ensure campaigns are delivered to a high standard, on time and within budget. Key Responsibilities • Lead the planning and delivery of individual giving campaigns across direct mail, digital and other channels, • Manage supporter acquisition, retention and stewardship activity, • Develop and optimise supporter journeys using data and insight, • Monitor campaign performance, budgets and KPIs, providing clear reporting and recommendations, • Work with external agencies and suppliers to deliver high-quality campaigns, • Ensure all fundraising activity is compliant with GDPR and fundraising regulations, • Collaborate across teams to maximise supporter engagement and lifetime value, • Support innovation and continuous improvement within the fundraising programme About You We are looking for someone who is passionate about fundraising and motivated by making a real difference in the community. You will bring: • Experience delivering successful individual giving or direct marketing campaigns across multiple channels, • Excellent copywriting and communication skills, • Strong project management and organisational abilities, • Confidence working with data, budgets and campaign reporting, • Knowledge of supporter journeys, retention and lifetime value principles, • Understanding of GDPR and fundraising compliance, • A collaborative and proactive approach to teamwork Experience managing agencies and developing supporter journeys would be an advantage. Why Join St Luke’s Hospice? This is a chance to be part of a compassionate and ambitious organisation where your work will directly support people and families at the most important time in their lives. • Salary: up to £35,000 per annum, • Contract type: Full time, permanent, • Location: London, Harrow, hybrid working, 2 days in the office, • Deadline: 2nd June at 8am, • Interview: 11th June Recruitment process: Cv and Supporting Statement to If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are supporting an incredible mental health charity to find an interim Community Fundraising Officer for a 12 month contract to help deliver a range of community fundraising activities and deliver exceptional supporter stewardship. Contract 12 month contract, full-time (35 hours per week) Location London or Cardiff (Hybrid working) The role This Community Fundraising role is responsible for supporting and motivating volunteers to deliver successful fundraising activities, helping them exceed their targets and feel confident and equipped throughout their journey. A strong focus on supporter engagement is central to the role, with an expectation to meet and surpass engagement KPIs through proactive communication, timely support, and personalised stewardship. Data insight is a key accountability, requiring the ability to analyse supporter and campaign performance to optimise journeys, maximise income, and continually improve the volunteer and supporter experience. The role also relies on excellent relationship building skills, working closely with supporters externally and collaborating effectively with colleagues across teams and functions to create a positive, aligned, and productive environment. The Candidate • Experience of supporting volunteers to undertake a fundraising activity and exceed their targets., • Track record of meeting and exceeding supporter engagement targets., • Ability to interpret and analyse performance data to optimise supporter journeys and maximise income., • Excellent interpersonal skills for building strong relationships both internally and with supporters externally., • Ability to work collaboratively across teams and functions, fostering a positive and productive working environment., • Commitment to improving supporter experience through insight-driven communications and engagement strategies. IMPORTANT NOTE Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Make a real impact in South Kilburn! The OK Club is hiring a CEO to manage and lead the organisation as we continue to develop our presence and impact in our neighbourhood. Thanks to funding from John Lyon’s Charity, we’re looking for a visionary leader, who is motivated by their Christian faith and who can inspire and equip our team and work with us to develop and deliver our strategic development plan. If you’re someone who loves young people and community, and is passionate about seeing people flourish, we want to hear from you! Started by students and graduates of Oxford University (hence the OK in our name - Oxford Kilburn) The OK Club has been providing activities for children and young people for the past 60 years and we have exciting plans for our next phase of development. As well as continuing our programme of youth and children’s activities, over the last couple of years we have also expanded our provision to make the club building available to the wider community. Taking an asset based approach, our Community Animator enabled us to open our doors and connect in a new way with our neighbours. As CEO you will be responsible for overseeing three key areas - • our youth & children’s work,, • our community engagement, and, • our building. Applicants will have proven experience of leadership in a charity or community context. The ability to work positively with young people is essential, and experience of managing a building and budgets is also important. Our funding from John Lyon is initially for three years but we anticipate that, with a brilliant new CEO our funding will grow to make the post sustainable. The OK Club is located in South Kilburn, North West London. We currently find ourselves in the middle of a building site (quite literally) and that our neighbourhood is changing drastically. Brent Council are continuing their massive regeneration project - demolishing all existing tower blocks and replacing them with new ones, with a greater number of housing units. While much around us is changing, our desire to support children and young people with play and development opportunities is as strong as ever. The OK Club currently has: A part time Youth Work Development Officer who oversees our youth work programme. A part time Building Manager. A part time Community Animator. A part time Children's Worker. Four interns (two full time and two part time, shared with churches), usually from abroad on gap year schemes. Christian Holt House which can accommodate up to five further individuals who live as part of the missional community and are required as part of their tenancy to contribute to Club activities. A small but important number of volunteers are recruited from among parents and the community generally. We are keen to grow this team, particularly with older young people and other members of the local community. Our site contains the following facilities: A sports hall 3 x activity spaces A kitchen Garden Two upper floors which are currently rented out to other organisations. We have been funded by Brent Council to renovate our Sports Hall and have ambitious plans for our whole site development in the coming years. The work of the OK Club is overseen by a Management Committee (Trustees) who meet every two months, and the post will be Line Managed by one of the Trustees. Inclusion & Diversity: The OK Club strives to be a diverse and inclusive place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background. Safer Recruitment: The OK Club is a Safe Recruiter and will require all applicants to undergo a DBS disclosure as well as taking three references. A criminal record is not necessarily a bar to working for us but must be declared on application. Timetable: (subject to amendment) Post advertised - 18th May 2026 Closing Date - 7th June 2026 Shortlisting will take place in the following week and interviews will take place, week commencing 15th June. The successful candidate may start as soon as they are available and appropriate checks have been carried out. Application Process: Applications must be received by the deadline on our approved application form. Any expressions of interest received through Indeed, Charity Job or other online platforms will be sent the application form to complete and an application won’t be considered until a fully completed form is received. All applications will be acknowledged and considered in our shortlisting. Applicants who are shortlisted will be invited for an interview which will likely consist of a presentation, a task, and standard panel interview. The recruiting panel reserves the right to request a second interview if they feel this is appropriate. When you are completing the application form, please pay particular attention to the essay section which is where you can tell us how you fit the criteria listed in the person specification.

ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals., 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems, 3. Working closely with advisers to support their more vulnerable clients, 4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience., 5. Increasing the visibility and awareness of the advice services through external events and roadshows, 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support., 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice., 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions, 9. Working with, and recruiting clients to, our Lived Experience Steering Committee, 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service, 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion., 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner., 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner, 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project, 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times., 16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM., 17. Work to an agreed work-plan, meeting targets on time and all required KPI, 18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team., 19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies., 20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard, 21. Ensure data protections regulations are adhered to and office procedures followed, 22. Abide by all Health & Safety at Work Act procedures, 23. Adhere to policy and procedures around safeguarding vulnerable adults at risk, 24. Demonstrable understanding and application of the provisions of GDPR, 25. Behave in a professional manner at all times, 26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity. Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team. PERSON SPECIFICATIONS Qualification Desirable: Educated to a degree standard or equivalent. Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development Skills Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion. Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics Experience Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members) Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied) OTHER: This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Church Engagement & Fundraising Officer 12-month Fixed Term Contract. Full Time, Home-based Location: London and the South East of England Salary: £44,500 per annum About us Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart. We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. This is a homeworking role and you are expected to be in the London office once a month About the role Reporting in to the Church Engagement & Fundraising Advisor, the Church Engagement & Fundraising Officer will empower people and amplifying change by proactively identifying opportunities to inspire and equip a defined set of churches, groups, specialist volunteers, and individuals. The post-holder will foster relationships built on trust and openness, collaborating both across and outside the organisation to drive meaningful impact in fundraising and campaigning activities. Some of the main areas of responsibilities of the Church Engagement & Fundraising Officer include: • Develop and manage Christian Aid’s relationships with a defined group of key churches and Christian Aid groups through face-to-face and online engagement., • Maximise the involvement of churches and groups as agents of change in alignment with Christian Aid’s values and goals., • Proactively identify and engage churches that have not previously supported Christian Aid, building and maintaining a pipeline of prospective churches to Give, Act, and Pray., • Build and nurture meaningful existing relationships with churches and groups to ensure alignment with Christian Aid’s values and goals., • Actively promote Christian Aid’s presence and profile by delivering impactful contributions, such as speaking at events, attending festivals, participating in meetings, and utilising communication channels., • Adapt engagement based on the insights gained from stakeholders to consistently achieve departmental and team targets., • Supervise and support volunteers, ensuring they are effectively developed and equipped to fulfil Christian Aid’s objectives., • Monitor and maintain accurate records of all activities involving supporters and volunteers, utilising the CRM supporter database., • Use collected data and insights to inform priorities and drive continuous improvement in processes and outcomes., • Consistently deliver high-impact outputs, ensuring alignment with organisational goals and striving to maximise the impact of Christian Aid’s work. About you Who we are looking for: Essential: • Demonstrable experience and knowledge of church audiences across all denominations., • Experience of mentoring volunteers to add capacity, skills and aptitude to empower and support them., • Detailed knowledge of the principles of good donor management or customer care, and understanding of the principles of relationship building., • Developed communication skills to inspire others to take action and use their skills and resources to fundraise and donate., • Developed communication skills to communicate complex messages creatively and effectively to diverse audiences., • An ability to analyse and interpret information and data to prioritise work and achieve results., • Organisational skills to work under pressure and manage competing priorities to deliver multiple concurrent activities., • The ability to travel frequently to locations, including some evenings and weekends. Desirable: • Knowledge of current fundraising legislation and good practice., • Knowledge of relevant church networks and denominational structures., • Ability to effectively portray development messages in a theological context., • Knowledge of global development issues and Christian Aid’s work., • Good knowledge of the London and South East geographical region. Further information At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams. We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

Prospectus is excited to be working with our client in their search for a part-time Key Influencer Officer to join their team. The charity is an international non-profit global campaigning organisation. Their independence and global reach enable them to stand for positive change through action in order to defend nature and promote peace. They investigate and expose global environmental problems, confront those in positions of power and present alternative solutions. This role is offered on a flexible part-time (0.6FTE) permanent basis, paying a salary of £48,396 to £55,644 (pro rata) with flexible working arrangements between home and their London office. The Key Influencer Officer role is a new strategic role within the Key Influencer team, and they will work closely with the Key Influencer Manager, to develop and deliver strategic engagement plans for a core portfolio of Content Creators and Mid-Tier Influencers, ensuring this portfolio delivers against the overarching KI strategy objectives. The post holder will lead the strategic development, delivery, and assessment of key influencer collaborations to achieve ambitious campaign and fundraising goals. They are looking for a candidate with demonstrable experience in an external-facing communications, marketing, PR, or digital content role that required proactive management of high-value individuals, partners, or talent. They are looking for someone with a demonstrable understanding of the digital content landscape and best practice across key social media platforms (e.g., Instagram, TikTok, YouTube). They are looking for someone with demonstrable experience in negotiating and finalizing agreements or contracts with talent agents or management teams. The ideal candidate will be determined to defend nature, social justice, and peace, with a strong commitment to the organisation's values and an active dedication to diversity, inclusion, and anti-racism. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire HR Business Partner About this role The HR Business Partner (HRBP) and Diversity, Inclusion, and Belonging (DIB) team is looking for an HRBP with extensive DIB experience to lead transformative people initiatives. This is a key strategic role where your influence will directly shape business outcomes by implementing effective programs and solutions that support associate development, engagement, and our core DIB strategy. This strategy is essential for cultivating an open culture of ideas where every associate has a voice, independent of their titles and backgrounds. What you’ll do Drive and support the execution of integrated DIB projects and programmes, and the preparation of materials to support decision making. Build, monitor, and analyse feedback and effectiveness metrics across DIB products/services Deliver special DIB projects and scalable initiatives from start to finish that advance associate engagement and a sense of belonging Provide effective guidance and oversight to Business Resource Groups (BRGs) and their leadership team, including consulting on company policy, code of conduct, and operating principles Partner with the business to build effective relationships, and understand imperatives to effectively execute on HR solutions that are aligned to the business needs Consult with associates, managers, and HR partners who require assistance on HR-related issues Coach people managers on situations including general leadership skills (Include/Empower/Inspire framework), org design, performance concerns Collaborate with clients, HRBPs, and HR Centres of Excellence (associate relations, recruiting, and people analytics) to effectively execute on people strategy and HR processes Execute cyclical HR processes including: performance management, talent management and All Associate Surveys What we’re looking for Significant expertise in DIB topics, along with your experience driving impact on various talent topics, to help advance our agenda. Experience with employment equity compliance (analyses, reporting, and planning) in a corporate setting Ability to manipulate data, show insight, provide recommendations and progress change Experience in engaging and leading in Talent & Performance management processes Background in designing and delivering on key strategic projects in support of the overall organisational goals (ex. Succession planning, Organisation design, Compensation) Confidence navigating in a complex matrix organisation, and able to partner and consult with a diverse mix of clients across the enterprise Proficiency in finding the right balance between advising and doing, and you’ll need an element of resilience and robustness to thrive Where and how you'll work This is a permanent position which can be based in either our Nottingham or London offices. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Please note - If you're London based, you'll be required to travel one of these days a week to Nottingham on average. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers Be accountable for our fraud losses and ensure performance remains within appetite Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) Assess new technology and ensure Capital One remains one step ahead of fraud Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation Ability to manage varying workload and solve for both the short and the long term A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Senior Strategy Analyst What you’ll do You’ll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud. In this role, you’ll help us on our mission to Change Banking for Good by: Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments. Optimising lending decisions to drive sustainable lending growth and improve customer experiences. Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them. Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions. What you’ll need Enjoy solving analytical challenges Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that’s great. No worries if not, as we will help you learn Strong mathematical and critical thinking skills An open mindset in your approach to change and personal development Experience leading a project, and working with people at every level to see it through A university degree or equivalent Experience in consulting or financial services Where and how you'll work This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you’ll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days. What’s in it for you We’re set up for growth – and that means in our people, as well as our business. You’ll get plenty of opportunities to learn and develop your career. We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities. As well as that, you’ll get: Pension and bonus schemes 25 days’ holiday (and the option to buy up to 5 more) Private medical insurance Season ticket loans Cycle to work scheme Enhanced parental leave If you’re based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we’re looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders Excellent communication skills, able to engage, influence and inspire Deep understanding of data applications An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Interim Chief Risk Officer (SMF4) Location: London Duration: 6+ months Engagement: Interim We are supporting a UK‑regulated bank with the appointment of an Interim Chief Risk Officer (SMF4) for an initial six‑month mandate, starting March. This is a rare opportunity for a seasoned CRO who thrives in a smaller banking environment—someone who brings a calm, steady presence and can help uplift and embed proportionate, best‑in‑class risk management across the organisation. The mandate requires both strategic leadership and pragmatic, hands‑on execution. Key Requirements • Proven experience as a Chief Risk Officer, • Must have previously held SMF4, • Strong, demonstrable UK banking background, • Ideally experienced within a smaller, foreign‑owned bank with a London branch, • Ability to assess, strengthen, and operationalise risk frameworks in a practical, right‑sized way What You’ll Deliver • Strengthen enterprise‑wide risk governance and oversight, • Embed proportionate policies, controls, and reporting, • Provide stabilising leadership to the executive team and Board, • Support cultural uplift and alignment across all risk disciplines This is an excellent mandate for an experienced risk leader who enjoys delivering impact quickly and effectively in a focussed, flexible environment. How to Apply Please send profiles to joflynn@nscg.com

Head of HR Operations Totum is proud to be partnering with an International law firm to help them recruit for for a commercially minded Head of HR Operations. This exciting newly created opportunity will lead the key elements of the firms’ global people agenda from London. Reporting to the Chief People Officer, this is a senior role with real scope to shape the global HR strategy, drive operational excellence and strengthen people data, governance and processes. Main responsibilities • Partner with the CPO, HR Leadership Team and global HR leaders to shape and deliver the firm’s HR operations strategy, • Lead the development of global HR policies to ensure a consistent approach to reward, benefits, career pathways and talent management, • Oversee key global people initiatives, including HR induction, engagement activity, EVP delivery and mobility programmes, • Coordinate the submission of the global HR budget and monitor spend, • Define and drive the global HR data strategy, including governance, quality standards and ownership of people data, • Work closely with Head of HR Systems to strengthen reporting and analytics, enabling insight-led and evidence-based decision-making To be successful in this role you will need to have proven experience as an HR Operations leader from a complex, international environment, ideally within professional services or a partnership structure. You will bring strong judgement, stakeholder management skills and the ability to combine strategic thinking with hands-on delivery. Please apply for further details on this exciting opportunity.

About the Opportunity A fast-growing international payments and remittances fintech, already licensed and operating in few jurisdictions, is expanding into the United Kingdom. The company is seeking a CEO to lead the UK operation from regulatory authorisation through to commercial scale. This is a rare opportunity to take the helm of a UK entity backed by an established, well-funded international group. The successful candidate will be the accountable executive for FCA authorisation (EMI, API, or PI) and will then lead the business commercially post-license owning the P&L, building the team, and driving growth in one of the world’s most important payments markets. The Mandate The role has two distinct phases, and the candidate must be credible across both: Phase 1 FCA Authorisation • Lead the end-to-end FCA authorisation process to obtain the appropriate UK payments license (EMI, API, or PI)., • Serve as the proposed SMF1 (CEO function) and accountable executive for the application., • Build the regulatory business plan, governance framework, and operational infrastructure required for authorisation., • Engage directly with the FCA throughout the application process, including pre-application meetings (PASS) and case officer interactions., • Recruit and oversee the initial UK team, including compliance, MLRO, and operational roles., • Appoint and manage external advisors (legal, regulatory consultants) as needed. Phase 2 Commercial Leadership • Take full P&L ownership for the UK business post-authorisation., • Define and execute the UK go-to-market strategy for payments and remittance products., • Build and scale the UK team across commercial, product, operations, and compliance functions., • Establish and manage UK banking relationships, scheme memberships, and partner integrations., • Represent the UK business to the board, investors, and key stakeholders., • Drive revenue growth, client acquisition, and market share in the UK payments landscape., • Ensure ongoing regulatory compliance and maintain a strong relationship with the FCA as the business scales. Candidate Requirements Essential • Currently or recently a CEO, Managing Director, or UK Country Head of an FCA-authorised fintech or payments business., • Has been the accountable executive (SMF1 or equivalent) during a successful FCA authorisation owned the process end-to-end, even if the MLRO/compliance team led the drafting., • Proven commercial operator: P&L responsibility, revenue growth, team building, and board or investor engagement., • Deep knowledge of the UK payments ecosystem: FCA regulatory framework, safeguarding rules, Faster Payments, card schemes, and correspondent banking., • Strong personal reputation and relationships within the UK fintech and regulatory community., • Based in London or willing to relocate. The FCA requires central management and control to be in the UK. Desirable • Experience operating across multiple jurisdictions or supporting international group expansion., • Familiarity with remittance corridors, cross-border payments, or emerging market payment flows., • Experience with the new FCA safeguarding rules effective from May 2026., • Track record of working with private equity, venture capital, or group-subsidiary governance structures. This Role Is Not Suited For • MLROs, Heads of Compliance, or regulatory consultants the role requires a commercial CEO, not a compliance specialist., • COOs or heavy-operations profiles without commercial P&L leadership., • Founders of their own ventures who are unlikely to move into a hired-CEO role., • Executives who joined post-authorisation and have not been through the FCA licensing process as the accountable executive. What the Company Offers • The opportunity to build and lead a UK operation backed by an established international payments group with licenses in four countries., • A well-funded business with proven product-market fit and existing infrastructure to leverage., • Significant autonomy to shape the UK strategy, team, and culture., • Competitive compensation package including base salary, performance bonus, and equity participation., • Direct access to the group board and senior leadership.

We’re looking for a confident and detail‑driven HR Officer to support the full employee lifecycle, from onboarding and payroll coordination to benefits administration, HR reporting and engagement initiatives. If you enjoy variety, take pride in accuracy and like being the go‑to person for all things HR, this role will suit you well. This role is a maternity cover for 12 months and requires you to be in the office 3 days a week in St Pauls. What you’ll be doing • Onboarding ownership including contracts, right‑to‑work checks, HRIS setup and new joiner coordination, • HR administration and maintenance of accurate employee records and systems, • Payroll coordination by tracking monthly changes and working closely with Finance, • PMI administration including adding new joiners and managing updates, • HR reporting through monthly and ad‑hoc data insights, • Employee lifecycle support including probation tracking, contract changes, letters and leaver processing, • Recruitment support such as posting roles and assisting with hiring activity, • Learning and development coordination including booking and tracking L&D events, • Engagement and wellbeing support across people‑focused initiatives, • Cyclical HR process management ensuring the HR calendar is up to date and running smoothly What you’ll bring • Experience in HR administration and a passion for accuracy, • Strong communication skills and the ability to build trusted relationships, • A proactive, organised and resilient approach, • Confidence working independently while contributing to a supportive team, • Competency in Microsoft Office, with SharePoint experience an advantage, • CIPD membership or progress toward it is beneficial

About us Strathberry is one of the most exciting contemporary luxury brands to emerge from the UK in the past decade. Founded in Edinburgh and handcrafted by skilled artisans in the renowned leather workshops of Spain, the brand is defined by its minimalist design language, refined craftsmanship and its signature bar hardware. Loved by global tastemakers, celebrities and royalty, Strathberry has cultivated a fast-growing international community drawn to modern elegance, timeless design and exceptional quality. Driven by an entrepreneurial spirit and a strong pace of growth, the brand has built a significant direct-to-consumer business and is stocked in leading global retailers including Selfridges, Liberty, Nordstrom and Neiman Marcus. The retail footprint continues to expand with flagship stores in London and Edinburgh, supported by a new in-house atelier that brings craft, sampling and repair together in one creative space. This investment in infrastructure, talent and product innovation positions Strathberry for its next chapter of global scale. Joining Strathberry means becoming part of a dynamic, ambitious and design-led business at a pivotal moment in its evolution. This is an opportunity to contribute to a brand with a clear identity, strong momentum and a bold ambition to reimagine contemporary luxury on an international stage. The Role The Head of CRM will lead the development and execution of our global customer lifecycle strategy. This is a commercially critical role focused on maximising customer lifetime value, repeat purchase, retention, loyalty and advocacy. The successful candidate will bring strategic rigour to our CRM function, using segmentation, automation, predictive analytics, and insights to deliver meaningful growth. The role will report into our Chief Growth Officer and will work closely with our ecommerce, customer service and brand marketing teams. Please note: This is a full-time, permanent position based in either Edinburgh or London. We are currently operating a hybrid working approach with a minimum of 3 fixed days required each week working from our beautiful Townhouse in Edinburgh City Centre or London City Centre office. To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered. Key Responsibilities Customer Retention & Repeat Purchase Strategy • Own and implement a best-in-class customer retention strategy, driving improvements in second- and third-purchase conversion rates, frequency and lifetime value., • Define lifecycle stages and build on our existing behavioural comms flows across the full customer journey, from post-purchase nurture and upsell, to winback and re-engagement., • Map and optimise all touchpoints to minimise drop-off and maximise value including transactional comms, educational content and product care, and reorder nudges., • Use Klaviyo’s predictive analytics to proactively intervene and prioritise high-value or at-risk customers Segmentation & Automation • Develop a robust segmentation framework using behavioural, transactional, demographic and predictive data to enable a move away from broadcast comms to personalised, high relevance messaging., • Conduct cohort analysis by acquisition source, product, or timeframe to identify lifecycle patterns and refine campaigns., • Lead a structured programme of A/B testing across flows and campaigns to incrementally improve performance., • Optimise existing and new automated flows, differentiating journeys by region, product type, or previous actions., • Use Shopify and Polar Analytics data to power dynamic content and journeys. Campaign Strategy & Execution • Guide and elevate the CRM Campaigns Manager’s output, moving from broad segmentation to a refined, insight-led approach., • Set performance benchmarks (open, click, CVR, revenue per send) and drive continual improvement through reporting, feedback and test plans. Loyalty, Advocacy & Community Building • Own the strategic roadmap for our Insiders loyalty reward programme, • Analyse rewards take up and gather insights into what Insiders most value from the programme in order to optimise the offer, • Partner with the Creative, Content and Social teams to surface customer stories and advocacy moments in brand channels. Measurement, Reporting & Data capture • Refine the CRM reporting framework, tracking performance across retention, repurchase, CLV, engagement and revenue., • Build comprehensive dashboards to monitor and communicate performance, and share actionable insights with cross-functional teams., • Lead a structured programme of A/B testing to optimise first party data capture across all channels., • Ensure data capture methodology is clean and compliant at every stage of the customer journey. What We Offer • The chance to shape and influence the growth of a truly unique luxury brand on a remarkable growth trajectory., • A dynamic, entrepreneurial, and supportive working environment., • Competitive salary and performance-related incentives., • Opportunities for personal and professional growth in a high-impact, high-visibility role. About You To be a star candidate for this position, you must be able to demonstrate the following skills and experience: • 5+ years in a senior CRM, lifecycle marketing or customer retention role in a fast-growth DTC luxury or premium brand context, • A strategic, data-driven marketer who can define long-term CRM vision and deliver day-to-day execution. You’re as comfortable building and testing flows as you are presenting customer strategy to senior stakeholders., • Analytical mindset with strong command of data interpretation, cohort analysis, and performance optimisation., • Demonstrable experience building segmented customer journeys that drive measurable CLV uplift., • Expert-level knowledge of Klaviyo, Shopify, and ideally Yotpo, • Strong grasp of luxury brand standards, able to balance data and performance with tone, elegance and brand voice., • Passion for customer experience, storytelling and long-term brand building. Interested? To apply please submit your CV and combined covering letter, outlining your relevant skills and experience and interest in this position by 19th May 2026. Please note that CVs submitted without a covering letter will not be considered.

English Path is a rapidly growing international language school delivering immersive English, French, and German learning experiences across the UK, Europe, North America, and the Middle East. We are currently seeking a Student Experience Officer in London. As a Student Experience Officer, your role is to support all aspects of the student journey, from pre-arrival through to departure, ensuring students receive a high-quality experience throughout their time at English Path. About the Role: The Student Experience Officer is a highly student-focused operational role and one of the main points of contact for students, agents, accommodation providers, host families and visitors at English Path Stratford. The role has a particular focus on accommodation coordination and host family onboarding, helping ensure students are placed in safe, suitable and welcoming accommodation environments in line with English Path standards and British Council expectations. Please Note: This role is based fully On-site. Key Responsibilities: • Support and enhance the overall student experience from pre-arrival to departure, • Act as a key contact for student welfare, accommodation and general enquiries, • Coordinate student arrivals, inductions, departures and airport transfers, • Manage accommodation bookings and support relationships with host families and providers, • Resolve student welfare, safeguarding and accommodation concerns professionally and efficiently, • Maintain accurate student, accommodation and compliance records using internal systems, • Monitor attendance, student feedback and engagement to improve student satisfaction, • Support safeguarding, British Council compliance and health & safety procedures, • Assist with social activities, excursions and wider operational administration, • Provide professional front-line support via email, phone and in person, including during peak periods and emergency rota cover Essential Skills & Experience: • Previous experience in customer service, hospitality, accommodation, education or student services., • Experience working in an international or multicultural environment desirable., • Experience with accommodation or host family coordination desirable., • Excellent administrative and organisational skills., • Strong communication and interpersonal skills., • Ability to manage multiple priorities in a fast-paced environment., • Professional, approachable and student-focused manner., • Strong attention to detail and problem-solving ability., • Good working knowledge of Microsoft Office and database/CRM systems., • Knowledge of safeguarding and welfare practices desirable. Safeguarding Commitment: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment. The successful candidate will be required to undergo relevant background checks.

Fusion Cell Intelligence Officer (12 Month FTC) Job Description About New West End Company New West End Company is a global business partnership of 800 retail, restaurant, hotel, office and property owners in the world’s top shopping and leisure destination. We work across 125 streets, anchored by Bond Street, Oxford Street and Regent Street, representing 175,000 employees. We work in partnership delivering transformational projects, sustainable place management, destination marketing, advocacy, inward investment and commercial insights. Job Purpose The Fusion Cell Intelligence Officer will act as the dedicated representative of New West End Company within the Metropolitan Police Service Command Fusion Cell based at Charing Cross Police Station. This is a Fixed Term Contract of 12 months, subject to review and is designed to strengthen intelligence sharing, partnership coordination and situational awareness between the Metropolitan Police Service, Mayor’s Office for Policing & Crime, Business Improvement Districts and partner organisations operating across the West End. Working within the Fusion Cell environment, based in the Command Fusion Cell, within Charing Cross Police Station, the postholder will ensure accurate and timely communication of intelligence between NWEC, partner BIDs and the Metropolitan Police Service, supporting the prevention of crime, improving responses to emerging risks and strengthening the safety and resilience of the West End. The role works closely with NWEC’s Security Manager and Business Crime Reduction Partnership Officer, ensuring sharable intelligence gathered through policing channels is disseminated appropriately with businesses while also providing the Metropolitan Police Service with relevant intelligence from the business community. Day-to-day operational reporting within the Fusion Cell is to the Command Fusion Cell Police Sergeant and oversight from New West End Company’s Head of Security. This is a highly collaborative role requiring strong communication skills, sound judgement, attention to detail and the ability to operate confidently within a multi-agency operational environment. The Fusion Cell Intelligence Officer will operate as part of the daily Fusion Cell structure and will participate in daily Fusion Cell briefings alongside policing and partner representatives and provide relevant intelligence updates from NWEC and the wider BID network, contribute to start-of-week and end-of-week operational reviews within the Fusion Cell and support Metropolitan Police Service MO6 public order planning. Key Responsibilities Intelligence Development & Reporting • Act as the primary intelligence conduit between NWEC and the Metropolitan Police Service Command Fusion Cell, • Collect, collate and record relevant intelligence from businesses, NWEC teams and BID partners, ensuring information is actionable and appropriately documented, • Provide intelligence and situational updates to the Metropolitan Police Service where relevant to support operational awareness and policing activity, • Receive and interpret intelligence shared by the Metropolitan Police Service and ensure relevant information is communicated to NWEC, partner BIDs and businesses where appropriate, • Produce analytical insights and summaries of emerging trends, including crime patterns, operational risks and public safety concerns affecting the West End. Partnership Engagement & Coordination • Build and maintain strong working relationships with Metropolitan Police Service colleagues, partner BIDs and relevant agencies operating within the Fusion Cell environment, • Represent New West End Company professionally within the Fusion Cell, ensuring the interests and concerns of West End businesses are effectively communicated., • Attend relevant NWEC meetings, BID forums and partnership discussions to provide updates and share intelligence insights, • Support the development of coordinated responses and joint initiatives between police, BIDs and other partners where appropriate. Business Crime Reduction Support • Work closely with NWEC’s Business Crime Reduction Partnership Officer to ensure intelligence gathered through the Fusion Cell supports wider business crime reduction activity., • Provide intelligence relating to crime trends, prolific offenders and emerging risks affecting businesses across the West End., • Support the development of prevention strategies and coordinated operational responses where intelligence indicates emerging crime patterns., • Provide timely alerts and situational updates to NWEC where operational awareness may impact businesses. Public Order Liaison & Event Readiness • Disseminate relevant intelligence relating to protests, demonstrations, major events and public order activity that may impact the West End., • Support Metropolitan Police Service public order planning, particularly through the MO6 framework., • Provide business impact assessments where public order activity or large-scale events may affect the district., • Contribute to operational coordination to ensure businesses are informed and prepared where appropriate. Information Governance & Data Management • Ensure all intelligence sharing complies with GDPR, information governance requirements and the agreed Data Sharing Agreement between NWEC and the Metropolitan Police Service and that it is shared only with appropriate and authorised recipients, • Maintain accurate records relating to intelligence exchanges and ensure data is stored, managed and destroyed in line with agreed protocols. Requirements • Strong communication and relationship management skills, with the ability to work confidently within a multi-agency environment, • Understanding of business crime issues, including retail crime, anti-social behaviour and urban security challenges, • Knowledge of information governance and data protection principles, particularly in relation to intelligence sharing, • Experience working with police, public sector partners or security partnerships, • Strong analytical and problem-solving mindset, with the ability to interpret information and identify meaningful insights, • Understanding of the scope and responsibilities within the Data Sharing Agreement between NWEC and the Metropolitan Police Service, • Ability to commit to working from the Fusion Cell office every other Saturday, • This role comes with enhanced Metropolitan Police Service vetting. Benefits • 25 days holiday + 1 extra day for your birthday + UK Bank Holidays, • Holiday purchase scheme, • Learning & development budget, • Discretionary annual bonus scheme, • Access to BUPA private health insurance (including 24/7 online GP appointments), • Enhanced maternity & paternity leave, • Pension contribution matched up to 5%, • Group Life Assurance, • Annual paid volunteering days, • Wellbeing perks, • Cycle to work and season ticket loan schemes For further information, please contact Kristina Abela (People & Culture Manager) via email at kristina.abela@newwestend.com. New West End Company is committed to fostering a diverse and inclusive workplace and encourages applications from all backgrounds. By submitting your application, you agree that New West End Company may process and store your personal data in accordance with our Privacy Policy. We will retain your details for up to 12 months for future job opportunities unless you request deletion sooner. You can withdraw your consent at any time by contacting Kristina Abela via email at kristina.abela@newwestend.com.

Who We Are: The Centre for Information Policy Leadership (CIPL) at Hunton Andrews Kurth LLP is a leading global privacy and data policy think and do tank working at the intersection of law, policy and technology, with a membership comprising more than 85 multinational companies across a broad range of industry sectors. Since being founded in 2001, we have served as a trusted partner of business leaders, regulators and policymakers developing best practices, thought leadership and solutions for privacy, data and digital policy, law, and compliance. CIPL: • INFORMS via publications, member events and public fora;, • CONNECTS global industry and government leaders;, • SHAPES the future of data policy and strategy; and, • CREATES innovative solutions and elevates best practices. CIPL’s leadership and staff are globally recognized data privacy thought leaders. They include former senior public and private sector professionals with extensive global and national experience in developing, interpreting, implementing, and enforcing laws, policies, and corporate privacy programs relevant to the data economy. CIPL is looking for a Director of Data, AI and Privacy Policy to join our team in our London office. About the Role: The primary purpose of the Director of Data, AI and Privacy Policy is to advance CIPL’s policy priorities and initiatives in the US in relation to a wide range of AI, privacy, and data related law, policy, implementation and compliance topics, including the US law and policy development process. In addition, the Director of Data, AI and Privacy Policy will also work on international AI, data and privacy projects with CIPL’s global team of privacy experts based in London and Brussels. Key Responsibilities Include: • Hands on drafting and overseeing of CIPL research and deliverables – white papers, reports, op-eds, and other written deliverables., • Working closely with CIPL team members to develop strategies, oversee and implement project plans to advance CIPL’s US and global policy agenda on AI, data, and privacy topics. (This includes the following topics: proposed legislation; cross border data flows; digital sovereignty and data localization; accountability-based information management, AI, data and privacy governance; regional developments (e.g., US (state and federal), Canada, Latin America and Asia-Pacific); the role of the corporate data protection or privacy officer; privacy risk management; transparency and user control; privacy enhancing technologies (PETs); cloud computing; and data sharing between and among private sector organizations and public sector organizations; children’s privacy and safety, and regulatory strategy and oversight)., • Leading CIPL’s work on the US privacy law and policy development process at the federal and state levels and engaging with relevant lawmakers, staff and legislative committees to advance CIPL’s policy positions., • Helping position CIPL as a policy thought leader by staying abreast of US and global public policy developments in data, AI, privacy and related areas, by anticipating relevant emerging issues and developing CIPL’s policy positions., • Deepen relationships and exchanges with current CIPL members and help recruit new CIPL members and project participants., • Seeking opportunities for and helping manage collaboration with CIPL member companies, think tanks, academics, industry groups and policy influencers to advance CIPL’s policy agenda., • Developing agendas and content for CIPL and non-CIPL events and speaking/representing CIPL at these events., • Assisting with special projects and consulting assignments relevant to CIPL’s mission and CIPL members., • Management responsibilities to oversee, develop and grow CIPL team and skillsets across geographies. Required Minimum Qualifications: • Advanced degree (J.D., Ph.D., or Master’s) in law, public policy, or a related field., • Minimum of 8+ years of relevant professional experience (e.g., industry, professional services, law firms, think tanks, trade associations, government, regulatory agencies, or legislative roles)., • Deep knowledge of global data protection, AI, privacy, and related laws, policies, and regulatory frameworks, including emerging technologies., • Strong understanding of U.S. federal and state legislative and regulatory processes, with a demonstrated track record of engagement with policymakers and stakeholders., • Proven ability to conduct and lead research on emerging AI, data, and privacy issues, including regulatory developments, policy trends, and organizational best practices., • Exceptional writing, analytical, and public speaking skills, with experience drafting public consultation responses, white papers, and thought leadership articles. Ability to distill complex concepts into clear, persuasive communications., • Solid understanding of data-driven innovation, technology trends, and/or foundational computer science concepts., • Strong business judgment and understanding of the global corporate environment, including practical experience with data protection compliance and privacy management programs., • Demonstrated leadership and interpersonal skills, with an entrepreneurial mindset, proactive approach, and ability to collaborate effectively with internal and external stakeholders. Additional Interests, Experience or Qualifications: • Understanding of technology trends, computer science and/or data analytics., • Competition law, intellectual property law, and/or regulatory compliance., • Knowledge of additional languages is a plus. Other Qualifications: Availability and willingness to work hours as needed to meet critical deadlines. Strong commitment to client service excellence and teamwork. Must possess the highest standards of ethical conduct and professionalism. Must act as catalyst for change, drive and own results. Creative and innovative. Willingness to work across time zones and across cultures. Frequent travel may be required. Excellent communication skills (oral, written and listening) and ability to collaborate effectively with diverse group of professionals. Sound judgment and flexibility. Ability to work well under pressure, patience, diplomacy, high stress tolerance, excellent interpersonal communication skills, ability to prioritize workload and adapt to changing conditions. Frequent travel may be required. Visual acuity needed to process and read extensive written communications. Ability to receive and convey detailed information through oral communication. Proficiency with Microsoft Office Suite applications. Essential competency processes include language ability, reasoning and memory. To perform this job successfully, the incumbent must possess the abilities or aptitudes to proficiently perform each of the responsibilities and accountabilities described above, with or without reasonable accommodation. To apply, please send your CV to jlorimer@hunton.com.

The Greater London Authority is recruiting a Performance and Collaboration Manager to join a senior leadership team on an initial three‑month contract. This is a high‑impact interim role, reporting directly to an Executive Director and playing a key part in leading performance, coordination and assurance across a corporate function. This position is well suited to a confident manager who can step into a leadership environment, bring stability following recent staff turnover, and provide clear direction on performance, governance and delivery. Length - 3‑month contract initially Hybrid working - (3 days in the office) Pay rate: £272.18 per day via PAYE or £354.97 per day via Umbrella The role As a core member of the leadership team, the post holder will be responsible for ensuring performance information, delivery plans and communications are coherent, well managed and ready for senior and committee-level scrutiny. The role combines people leadership, performance management and senior stakeholder engagement. Key responsibilities include: Leadership and people management • Acting as a core member of the leadership team and reporting directly to the Executive Director, • Line managing one Collaboration Officer and providing leadership, support and clarity following team changes, • Providing oversight and coordination across collaboration and performance activity delivered by the team, • Leading the team through a period of transition, offering stability, direction and clear priorities Performance, planning and governance • Overseeing performance data collection, analysis and reporting, • Ensuring delivery plans and forward plans are kept up to date and aligned to directorate priorities, • Feeding performance insights, risks and progress into senior leadership and management forums, • Supporting the Executive Director with high‑quality information, briefings and forward planning, including EDI priorities Audit, committees and assurance • Leading preparation for upcoming audits, including gathering, coordinating and quality‑assuring audit data, • Ensuring all documentation is accurate, well-presented and ready for committee review, • Supporting large and complex committee meetings, including coordination of papers, data and communications Systems and coordination • Providing oversight of performance and planning systems such as Asana, • Ensuring systems are being used effectively, with appropriate governance and visibility, • Maintaining a coordinated approach across performance, planning, communications and reporting Stakeholder engagement • Building and maintaining strong relationships with senior stakeholders, including:, • Head of Executive Facilities Management, • Head of IT, • Head of the Executive Support Team, • Acting as a key point of connection between the team, the Executive Director and senior leadership colleagues If you are an experienced Performance and Collaboration Manager looking for a leadership‑level interim role within the Greater London Authority, we would welcome your application.

Organisation: City of London Corporation Role: Executive Director of HR & Chief People Officer Salary: c. £200,000 plus benefits and pension Reporting to: Town Clerk and Chief Executive Location: Guildhall, London, c. four - five days per week Application closing date: Sunday 14th June 2026 The Opportunity The City of London Corporation is seeking an exceptional Chief People Officer to lead its people, culture and organisational transformation at a defining moment for the organisation. Operating at the intersection of local government, national priorities and global economic influence, the Corporation delivers across a broad portfolio spanning local government, policing, education, culture, green spaces, charitable institutions and global business – within one of the most distinctive governance models in the world. Reporting to the Town Clerk and Chief Executive, and as a full member of the Executive Leadership Board, this role holds enterprise-wide responsibility for shaping leadership capability, workforce strategy and organisational culture across a highly diverse workforce of more than 4,500 colleagues. The role sits at the centre of a significant organisation-wide transformation, with the People Strategy 2024 – 2029 acting as a core enabler of the Corporation’s wider Corporate Plan. The successful candidate will be responsible for translating this strategic ambition into organisational capability – embedding a more cohesive, high-performing and inclusive ‘one Corporation’, and ensuring the leadership, culture and workforce are aligned to deliver long-term outcomes. This is a role of significant strategic influence and requiring close and credible engagement with elected Members, senior officers and recognised Trade Unions. Given the significance of the role and the importance of visible leadership, this position is expected to be predominantly office-based (c. four - five days per week). Role and Responsibilities • Lead the People and HR function as a centre of professional excellence, spanning organisational design, workforce strategy, employee relations, reward, learning and development, talent management and people operations., • Lead and embed delivery of the People Strategy 2024–2029 as a transformation programme, translating strategic priorities into measurable, organisation-wide impact., • Lead the delivery of the Corporation's new Career Framework (Ambition 25) establishing clear career pathways and job families that support progression, underpinned by fair, transparent and consistent approaches to pay and grading., • Establish and embed organisation-wide standards for leadership capability, performance management and talent development, strengthening accountability and alignment to corporate priorities., • Provide senior oversight of employee and industrial relations, including constructive engagement with recognised Trade Unions within a complex and highly unionised environment., • Drive the transformation of people data and technology through the embedding of SAP SuccessFactors, enabling integrated workforce planning and real time insight while championing the responsible use of AI to enhance organisational performance and employee experience., • Ensure people policies and practices are legally compliant, aligned to EDI principles, and genuinely usable and effective for leaders and employees alike. Skills and Experience • Proven track record at Executive HR Director or Chief People Officer level, with accountability for enterprise-wide people strategy and delivery at board level., • A career defined by sustained impact and credibility, including the delivery of complex, long-term organisational and cultural change., • Deep experience operating in highly matrixed, complex organisations where influence, rather than authority, is the primary lever., • Exceptional communication and stakeholder engagement skills, with the ability to build trust and credibility at the most senior levels., • Demonstrable experience engaging with elected members, committees, Trade Unions and diverse employee groups within formal governance environments., • Strong political and organisational acuity, with the judgement to navigate the unique constitutional landscape of the City of London Corporation. Commitment to Equality, Inclusion and Social Mobility The City of London Corporation is deeply committed to equity, equality, diversity and inclusion, both as an employer and as a civic institution. This role will play a central part in embedding inclusive, values-led leadership and creating environments in which people from all backgrounds can thrive. A particular priority for the Corporation is social mobility. We are committed to widening access to opportunity, reducing barriers to progression and ensuring that talent is recognised and developed regardless of background. Candidates should share this commitment and bring experience of driving fair, inclusive and socially responsible people practices at scale. We are seeking a senior people leader with the judgement to navigate complexity, the credibility to lead through influence, and the ambition to help build a truly world-class organisation. This is a rare opportunity to lead the people and cultural transformation of a globally significant institution – shaping its future capability, leadership and impact. Key Dates Application closing date: 14/06/26 Technical interviews: w/c 22/06/26 Online psychometrics issued: w/c 13/07/2026 Assessment day: 20/07/2026 (in person at the Guildhall) Final Interview: 21/07/2026 (in person at the Guildhall) To Apply YOU WILL NEED TO SUBMIT AN UP TO DATE CV AND PERSONAL STATEMENT WHEN APPLYING FOR THIS ROLE. Only applications that are accompanied with BOTH A CV & PERSONAL STATEMENT will be considered.

Harris Hill are delighted to be working with a UK-based humanitarian organisation to recruit for the Community Fundraising Officer. This is an exciting opportunity to play a key role in generating sustainable income, expanding supporter engagement, and developing innovative community led fundraising initiatives. You’ll have the chance to shape the programme, build meaningful relationships, and see the direct impact of your work on vulnerable communities worldwide. Key Responsibilities: Community Fundraising & Income Generation • Deliver against KPIs including income targets, donor acquisition, and supporter growth, • Develop and implement an annual community fundraising plan, • Identify new opportunities across community, events, and in-person fundraising, • Monitor and report on performance, using data to optimise results Supporter Engagement & Development • Build strong relationships with individual fundraisers, community groups, and local networks, • Act as the main point of contact for community supporters, • Create toolkits and resources to empower fundraising activity Events & Campaigns • Plan and deliver a range of fundraising events and initiatives, • Develop new event opportunities to increase income and engagement, • Support in-person campaigns and grow peer-to-peer fundraising, • Ensure excellent supporter journeys before, during, and after events Volunteer Management • Recruit, train, and support a network of fundraising volunteers and ambassadors, • Build a scalable, volunteer-led fundraising model, • Motivate and retain volunteers through strong stewardship Data & Reporting • Maintain accurate records using CRM systems (e.g. Salesforce), • Track performance metrics including income, engagement, and retention, • Use data insights to inform strategy and improve outcomes You will bring: • experience in community and/or events fundraising, • Proven track record of meeting or exceeding fundraising targets, • Experience delivering campaigns or events and managing supporter relationships, • Strong organisational skills and ability to manage multiple priorities, • Excellent communication and interpersonal skills, • Confidence engaging with supporters and stakeholders, • Experience analysing performance and working with KPIs Desirable: Experience using CRM systems (e.g. Salesforce) Knowledge of fundraising best practice and regulations Experience in the charity or non-profit sector Full driving license and access to a car Salary: £30,000- £35,000 per annum Location: London, hybrid working Contract type: permanent, full- time, 40 hrs a week Closing date: On rolling basis Recruitment process: Cv and Supporting Statement to Dagmara.depaula@harrishill.co.uk If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Events Fundraising Officer role in order to help deliver exceptional experiences for supporters taking part in fundraising challenges and events. This is an exciting opportunity to join a collaborative and ambitious Income Generation team responsible for driving sustainable income growth and supporter engagement. You will play a key role in inspiring and supporting participants throughout their fundraising journey, ensuring they feel valued, motivated, and confident from sign-up to event day and beyond. The role combines supporter stewardship, project coordination, data insight, and cross team collaboration. You will use insight driven engagement approaches to maximise supporter satisfaction, fundraising performance, and long term loyalty. Key Responsibilities • Deliver outstanding supporter experiences across a range of fundraising events and challenges, • Build strong, authentic relationships with supporters through personalised stewardship and communication, • Monitor and achieve fundraising, engagement, and performance KPIs, • Use supporter data and campaign insight to improve journeys, communications, and fundraising outcomes, • Coordinate and manage multiple projects simultaneously, ensuring deadlines and objectives are met, • Collaborate effectively with colleagues across teams to support shared organisational goals, • Contribute to an inclusive, positive, and supporter centered working culture About You We are looking for someone who is organised, proactive, and passionate about creating meaningful supporter experiences. You will ideally have: • Experience delivering peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters., • Excellent interpersonal and relationship building skills, • Experience working to targets and KPIs, • Strong project management and organisational skills, • Confidence using data and insight to improve performance and engagement, • The ability to work independently and manage competing priorities, • Excellent written and verbal communication skills, • A collaborative and adaptable approach to teamwork Salary & Benefits • Salary: £35,702- £41,108 inc. LW per annum (London) or £34,031 with Regional Weighting ( Cardiff), • Contract type: Permanent, full time, 35 hrs a week, • Location: London or Cardiff , hybrid working 2 days a week in the office, • Closing date: 5th June, • Interview dates: w/c 15th June Recruitment process: Cv and Supporting Statement to Dagmara.depaula@harrishill.co.uk If this sounds like you, then please do get in touch ASAP! As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Islamic Banking Support Officer is a first line of defence role responsible for ensuring that Sirat business and compliance requirements are effectively embedded, operationalised, and consistently maintained across Sirat products and Islamic banking initiatives within a UK-regulated banking environment reporting to our Islamic Banking Head. The offering is designed our Shariah-compliant retail, property and trade finance solutions, primarily targeting professional landlords, commercial investors, SMEs, internationally connected clients and ethically focused depositors. Reporting directly to the Head of IB you will act as a central point of coordination—internally and externally—the position works closely with the Islamic Banking Head to support the achievement of commercial objectives while ensuring alignment with banks Policy and UK regulatory expectations Liaison & Coordination • Act as the primary liaison across internal stakeholders, including Sirat Business & Relationship Management, Credit & Risk, Operations & IT, Product Development, Finance & Treasury, Compliance, including Group Islamic Banking., • Ensure Sirat requirements are clearly articulated, consistently understood, and effectively implemented across all relevant functions., • Support and actively contribute to cross-functional forums, working groups, and project teams to ensure alignment of products, processes, and controls with Sirat and Islamic banking principles., • Work closely with the Head of Islamic Banking (HOIB) to engage with Group Islamic Banking functions, ensuring adherence to group-level Islamic banking frameworks and directives. External Engagement • Support the HOIB in coordinating with Sharia advisors and scholars on all Sharia-related matters., • Prepare high-quality briefing papers, issue notes, and supporting documentation for Sharia discussions, reviews, and approvals. Sirat Governance & Implementation • Support Sirat reviews, internal audits, and governance processes, including timely responses to findings and ensuring effective remediation., • Maintain and regularly update key governance, including, approval logs, issue trackers, and implementation records, ensuring robust audit trails and transparency. Strategy Execution & Business Support • Provide hands-on support to the HOIB in executing Islamic banking strategy and delivering agreed business plans., • Assist in management reporting, business planning, performance tracking, and delivery oversight to support informed decision-making and strategic execution.

Description Ant International is looking to hire a Chief Compliance Officer based in the UK to maintain its UK licence as well as acting as a strategic business partner. The position will be part of a growing European & UK Compliance team supporting Ant International, in particular, the provision of payments and financial services to corporate customers. We are looking to hire a detail-oriented, collaborative and agile regulatory compliance professional who is able to take the initiative to work closely with internal business, operations and various functional key-stakeholders in Ant International, to support the achievement of business targets and objectives, and to comply with and fulfil regulatory obligations and expectations. A suitable candidate will be a seasoned and experienced Chief Compliance Officer for a financial institution in the UK with strong interpersonal, project management and stakeholder management skills, and one who thrives working in a fast-paced environment. Roles & Responsibilities Regulatory Compliance & Risk Management: • Design, develop and implement the UK compliance framework that aligns with long-term organisational goals and adhere to FCA regulations and guidelines;, • Lead regulatory engagement, maintain open and constructive relationships with the FCA and other regulatory bodies, as well as engagement with auditors and banking partners from a compliance perspective;, • Communicate compliance updates and regulatory changes to senior management and relevant stakeholders;, • Monitor and assess the organisation's compliance with relevant laws, regulations, and internal policies;, • Stay abreast of changes in regulatory requirements, industry standards and update compliance policies accordingly;, • Identify, assess, and mitigate compliance risks across the organization; and, • Collaborate with other departments to integrate compliance considerations into business processes and decision-making. Policy Development & Training • Develop and enforce compliance policies and procedures to guide the organisation's operations., • Design and deliver compliance training programs to educate employees on regulatory requirements and internal policies., • Foster a culture of compliance within the organisation by promoting ethical behavior and adherence to regulatory standards. Commercial Awareness • Strong understanding of the UK and international regulatory landscape, with the ability to anticipate changes and assess their impact on business strategies., • Demonstrates capability to balance regulatory obligations with commercial objectives, ensuring compliance supports sustainable growth., • Ability to communicate complex compliance issues in a clear, pragmatic way that resonates with commercial teams and senior leadership., • Proven track record of acting as a trusted advisor to the Board and Executive Committee, influencing strategic decisions with sound compliance judgment., • Demonstrates ability to embed compliance into the broader business agenda. Experience and Qualifications/Capabilities • 10 years (+) in general regulatory compliance either in financial institutions or reputable international consulting firms., • Work experience in e-commerce, payments or card schemes industry is preferred., • Ability to collaborate cross-functionally and manage different stakeholders within the organisation., • Demonstrated ability to work independently in fast-paced environment., • Able to provide pragmatic and considered advice under tight deadlines., • Possess a practical approach to problem-solving and be able to counsel internal clients with clear and concise advice., • Goal driven, result oriented and focus on the deliverables., • Strong ability to understand internal and corporate governance, processes and controls., • Strong analytical, communication and interpersonal skills., • Proficient in Microsoft Office Suite i.e. Word, Excel and PowerPoint.

The Opportunity W1M is seeking an experienced and commercially minded Senior HR Business Partner to join the HR team during an exciting period of growth, integration and organisational evolution who will play an important role in helping shape and strengthen the next phase of the HR function. We are looking for someone who combines strong HR fundamentals with a pragmatic, delivery-focused and commercially aware approach. The successful individual will be comfortable operating both strategically and tactically, partnering closely with senior stakeholders whilst also being willing to roll up their sleeves and deliver. This role would suit someone who enjoys working in a fast-paced and evolving environment and who is energised by change, integration activity and helping businesses scale. About the Role The Senior HR Business Partner will work closely with the Chief People Officer and business leaders across the organisation, supporting a broad range of strategic and operational HR initiatives. The role will partner directly with senior stakeholders across the business and play a key role in organisational change, workforce planning, integration activity, employee relations, talent management and HR strategy execution. This is a broad and visible role within a lean HR function and requires someone who is comfortable operating with autonomy, judgement and pace. Key Responsibilities Strategic Business Partnering • Partner with senior leaders to support business objectives, organisational effectiveness and HR strategy execution, • Provide commercially focused HR advice and challenge to stakeholders across the business, • Support organisational design, workforce planning and business change activity, • Act as a trusted advisor on leadership, team effectiveness and organisational issues, • Support the delivery of integration and transformation initiatives across the business Employee Relations & HR Advisory • Lead and manage complex employee relations matters including performance, conduct, grievance and absence management, • Provide pragmatic and risk-aware HR guidance aligned to employment law and business needs, • Support managers through sensitive and high-impact HR matters, • Ensure HR practices remain compliant, consistent and commercially balanced Talent, Performance & Development • Support talent and succession planning activity across the business, • Partner with leaders on performance management and development discussions, • Support initiatives relating to engagement, retention and culture, • Coach and support managers in developing leadership capability Change & Integration Activity • Support organisational change programmes, integration activity and business growth initiatives, • Assist with acquisitions, restructuring and organisational transition activity where required, • Help embed consistent people processes, frameworks and ways of working across the business HR Projects & Operational Support • Lead and support People projects across a broad range of HR areas, • Work closely with HR Operations and the wider HR team to ensure effective delivery of HR processes, • Contribute to the ongoing evolution and maturity of the HR function, • Support policy development and HR governance activity where required About You We are looking for someone who is credible, pragmatic and highly delivery focused. The successful candidate is likely to: • Have strong demonstrable HR Business Partnering experience within a fast-paced environment, • Be commercially minded and comfortable working closely with senior stakeholders, • Be comfortable operating both strategically and operationally, • Enjoy working in environments experiencing change, growth or integration, • Be confident managing complexity and ambiguity, • Have strong judgement and a pragmatic approach to problem solving, • Be resilient, proactive and able to work at pace, • Build strong relationships whilst also being willing to challenge constructively where needed Experience & Qualifications • Proven HR Business Partnering experience at a senior level, • Financial services experience required, • Strong employee relations and employment law experience, • Experience supporting organisational change and business transformation activity, • Experience partnering with senior leadership teams Why Join W1M? Alongside the opportunity itself, the successful candidate will be joining a high-performing and collaborative HR team during an exciting phase of growth and evolution for the business. The team operates in a highly partnership-driven and delivery-focused way, with strong exposure across the organisation and the opportunity to make a genuine impact. This is an opportunity to join a growing and evolving organisation at an exciting stage of its journey. The role offers: • Broad exposure across strategic and operational HR activity, • The opportunity to work closely with senior leadership, • Involvement in integration, transformation and growth initiatives, • A fast-paced and collaborative environment, • The opportunity to help shape the evolution of the HR function Equal Opportunity Statement W1M is an equal opportunities employer and in accordance with the rules regarding discrimination in the Equality Act 2010, we welcome applications from all suitably qualified persons.

Head of Research & Policy Location: London (2 days in the office and 3 at home) Salary: £60-62k Type: Full-time, Permanent My client is seeking an experienced and strategically minded Head of Research & Policy to lead its research agenda, policy development, and thought leadership activity within the higher education and business school sector. This is a senior leadership role for an articulate and influential professional with exceptional research, analytical, and stakeholder engagement skills. The successful candidate will play a central role in shaping sector insight, informing policy positions, and delivering impactful research that supports advocacy and member engagement. The role also includes responsibility for managing a high-profile international academic resource, overseeing key committees and taskforces, and leading the development of a Research Officer. The Role: The Head of Research & Policy will lead a portfolio of quantitative and qualitative research projects, providing market intelligence, sector analysis, and evidence-based policy recommendations. The postholder will monitor government policy and sector trends, ensuring my client remains at the forefront of developments affecting higher education and business schools. This role offers the opportunity to work closely with senior leaders, policymakers, academics, and external stakeholders, influencing conversations across the sector. Key Responsibilities: • Lead the organisation’s programme of published research for members, policymakers, stakeholders, and the media, • Analyse higher education datasets including HESA, NSS, and related sources to support reports and policy positions, • Design, deliver, and analyse sector surveys and research projects, • Produce benchmarking data and interactive reporting tools for member engagement, • Present research findings to senior audiences and external partners, • Monitor developments in UK government policy and the higher education landscape, • Contribute to policy development and advocacy strategies, • Draft responses to government consultations, • Engage with policymakers, government officials, and sector stakeholders, • Project manage the delivery and ongoing development of the Academic Journal Guide, • Collaborate with editors, methodologists, publishers, and leadership teams, • Oversee data preparation, quality assurance, and governance processes, • Coordinate committees, meetings, papers, and reporting, • Manage sector taskforces and committee activity, • Act as executive lead for research and international committees, • Support governance and stakeholder engagement activity, • Line manage and develop the Research Officer, • Work collaboratively with senior leadership across the organisation Experience: • Significant experience leading research, policy, or data analysis functions, • Expertise in quantitative and qualitative research methodologies, • Strong analytical and data interpretation skills, • Experience producing high-quality research publications and policy outputs, • Excellent communication and presentation skills, • The ability to build relationships with senior stakeholders and policymakers, • Strong project management capabilities with the ability to manage multiple priorities independently, • Experience managing and developing staff, • Degree educated (or equivalent experience), • A Master’s qualification is desirable Desirable Experience: • Knowledge of the UK higher education sector and policy landscape, • Experience working with HESA data or Heidi Plus, • Experience within an educational institution, membership body, consultancy, or government organisation, • Experience using Tableau and/or Power BI, • Experience supporting committees and governance processes Why Apply? This is an exciting opportunity to shape research and policy within a respected and influential organisation operating at the heart of the higher education and business school sector. The role offers significant visibility, meaningful stakeholder engagement, and the chance to influence national conversations and sector strategy. Applicants must have the right to work in the UK.

ROLE OVERVIEW // We are recruiting for a Compliance Officer to join the Legal, Risk & Compliance (“LR&C”) department. The LR&C department advises the firm on the full range of regulatory and legal issues which affect it as a business, playing a key role in risk and reputation management. It is made up of three core teams (business acceptance, information security and privacy and legal) and works in close collaboration with the practice and members of Business Services. The Compliance Officer works within the Business Acceptance team and ensures that all new clients and matters are opened in accordance with the firm’s new business intake procedures. The Compliance Officer is responsible for a range of tasks, including opening matters, running conflict searches, obtaining and lodging engagement letters, and sending the firm’s Terms and Conditions of Business to clients. They also provide support and guidance to all users in the firm, and in the Department, regarding those procedures. KEY RESPONSIBILITIES // The key responsibilities of this role are outlined below and there may be others which are not listed. The Compliance Officer team works on a rota basis, covering Monday to Friday from 9am-6pm, and provides extended conflict search cover if the business requires it. Conflict and sanctions searches • Conduct conflict searches in accordance with firm’s procedures and send results to fee earners for review., • Ensure conflict searches are completed where required under firm policy., • Monitor updates to sanctions lists, run relevant searches against client and matter records, analyse and escalate relevant hits to the Compliance lawyers. Client and matter record opening and maintenance • Review and approve new client and matter requests, ensuring compliance with data governance standards and formatting guidelines., • Respond to queries regarding client and matter opening, matter security and ongoing matter record maintenance., • Assist with ethical wall and matter security requests and queries. Terms and Conditions of Business • Send the firm’s Terms and Conditions of Business to new clients and assist with client mailshots., • Collaborate with Compliance lawyers to categorise Outside Counsel Guidelines and other agreed terms in Intapp Terms., • Follow up with matter teams for engagement letters and upload them into Intapp Terms. Collaboration and support • Monitor shared team mailboxes, ensuring emails, notifications and requests are allocated and actioned promptly., • Proactively contribute to proposing improvements or changes to procedures or Intake workflows to improve efficiency., • Ensure the team’s guidance manuals are regularly updated to reflect current policies and procedures., • Act as an ambassador for Legal, Risk & Compliance, fostering strong internal relationships., • Deliver training and contribute to team meetings. Other responsibilities • Approve Payer Request forms., • Conduct Supplier checks and Dealing checks., • Compile statistics and reports and contribute to compliance monitoring reviews., • Maintain professional knowledge through horizon scanning, webinars, and internal training. CANDIDATE PROFILE // Candidates for this position must have: • At least 1-2 years’ experience within a professional services environment., • Confident and articulate verbal and written communication skills, the ability to deal effectively with people at all levels and present complex procedures clearly and succinctly., • Ability to make sound judgements and recommendations., • Excellent online research skills., • Proven experience using Microsoft Word and Excel; experience using Intapp Intake (Open), Intapp Conflicts and Intapp Terms would be beneficial., • Ability to absorb, analyse and consolidate large amounts of information., • A confident and proactive approach to managing workload and using own initiative., • Strong attention to detail in own and others’ work., • Experience working collaboratively in a team, contributing, offering support to colleagues, and sharing information and best practices., • Experience delivering training or be willing to deliver presentations and training., • An active interest in compliance and current affairs. We welcome applications irrespective of race, colour, ethnic or national origin, disability, sex, gender identity, sexual orientation, age, religion, belief or marital status.

Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/ What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. Who We Are At JD.com, also known as JINGDONG, we are building one of the world’s most trusted technology and supply chain ecosystems. What started as a bold idea in China has evolved into a NASDAQ-listed, Fortune 44 global enterprise serving over 700 million active customers. Powered by advanced logistics, innovative technology, and a commitment to integrity, JD.com operates across retail, logistics, technology, property and more, creating solutions that make everyday life smarter, faster, and more connected. Our Global Reach JD.com is expanding its international footprint through a digitally intelligent, cross-border supply chain and world-class logistics network, supported by platforms such as Joybuy, which brings trusted products to customers worldwide. Today, our teams operate across China, the U.S., U.K., Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE and beyond, reaching customers in every corner of the world. Learn more about who we are and what we do: https://corporate.jd.com/ About The Team You’ll be joining the JD.com team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment. This is a newly created position and the first dedicated sustainability hire in Europe. Reporting to the Chief Compliance Officer, you will help build JD's capabilities in Sustainability and ESG from the ground up. The business recently launched across six markets in March 2026 and needs to ensure its business meets a range of sustainability objectives including on packaging, deforestation, carbon emissions and supply chain tranparency. What You'll Do • Establish the EUDR compliance programme including private label and retail products for the seven in-scope commodities, lead supplier geolocation data collection, and help with readiness ahead of the deadline., • Manage JD's Modern Slavery reporting, ensuring the annual statement reflects genuine supply chain mapping and audit activity including for China-sourced private label, • Support the CSDDD value chain due diligence programme, • Support a repairability programme for electronics and appliances., • Monitor CBAM developments and their implications for China-sourced goods, • Establish Scope 1, 2 and material Scope 3 carbon measurement across JD Logistics warehouses and van fleet, • Support the CSRD/ESRS programme - provide support to Finance preparing first reporting, • Suport the establishment of retail facing sustainability initiatives including green label products, • Support the delivery of a range of sustainability initiatives across the business. About You • Strong experience working in sustainability, preference for a experience within a international company, • Enthusiasm and passion for Sustainability and working within an entrepreneurial business, • Solid working knowledge of EU sustainability regulation - CSRD/ESRS, EUDR, ECGT, CSDDD, and the ESPR framework, • Experience managing supply chain sustainability programmes, ideally with China-origin sourcing exposure, • Comfortable operating as a first hire - building measurement systems, supplier engagement processes, and reporting frameworks without an established function behind you, • Strong data and reporting skills; experience working with external assurance providers is an advantage, • Able to translate complex regulatory requirements into practical action across commercial, logistics, and sourcing teams, • Mandarin language skills an advantage given the scope of supplier engagement required What We Offer Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer. At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic. Ready to apply? Take the next step in your career, apply now and explore the opportunities we have to offer.

We are seeking a person centered and proactive individual to join our Operations team as a Housing Engagement Officer to act as the point of contact between IronOak and its residents. This role involves addressing and coordinating all complaints and compliments, managing communication with residents, and overseeing warnings and evictions to ensure a positive living environment that enables residents to thrive, feel supported and informed within their homes. Responsibilities • Foster positive relationships with residents, acting as a trusted liaison between IronOak and the community., • Support the development and implementation of communication strategies to keep residents informed about policies, services, and community events., • Act as a first point of contact for housing managers and the housing team requiring day to day support with warnings and evictions., • Carry out any evictions process in a lawful and well documented manner ensuring that residents, care/support providers and appointees are kept up to date., • Represent the business at any court hearings to include but not limited to tenancy eviction/tenancy termination hearings., • Coordinate the management and resolution of resident complaints and compliments, ensuring timely and effective responses., • Support with development and application of reporting processes and data recording information to housing functions. Requirements • Experience of working within housing, • Good understanding of tenancy law, • Experience of housing and tenancy management, • Good understanding of the housing benefit system, • Understanding the importance of housing standards in particular compliance around health & safety and fire checks within social housing, • Experience of liaising and building relationships with agencies, • Good standard of education with good literacy, numeracy and IT skills, • Full UK driving license, • Ability to work collaboratively, • Ability to work with tight deadlines in an intense environment, • Ability to work in a fast paced environment and be reactive to change, • Committed to customer satisfaction. Parasol Homes Limited CBS is a Registered Provider of Housing with the FCA (https://mutuals.fca.org.uk/Search/Society/30667). Are you a confident individual with the drive and passion to deliver a first-class service to the business and work independently on a day-to-day basis when required? If you want to work in an environment where every day you work together as a team to make a real difference to someone’s life, we would love to hear from you. Closing date for applications: 12 June 2026 Interviews W/C 22 June 2026 Job Type: Full-time Salary: Circa £31k per annum Benefits: • Private Healthcare, • Sick pay, • Enhanced pension, • Enhanced Paternity & Maternity Benefits, • Hybrid Working, • Flexi-time, • Day off for your birthday, • Discounted Gym Membership, • Salary Sacrifice Car Leasing Scheme, • Store discounts Experience: • Housing & Tenancy Management: 2 years (required), • Housing Benefit: 2 years (required) Work Location: Hybrid remote in Watford WD18 0GX

The Role Cloch’s vision is to deliver homes and services that exceed customer expectations, and the role of Housing Officer is central to achieving this. As part of our Housing and Communities team, you will play a key professional role in delivering high‑quality, consistent and customer‑focused housing services across Inverclyde. This is a frontline role requiring sound judgement, balanced decision‑making and strong relationship management. You will take lead responsibility for a defined patch of housing stock and a caseload of tenants, acting as a visible and trusted presence within the community and working proactively to sustain tenancies, manage risk and maintain safe, well‑managed neighbourhoods. You will work closely with Assistant Housing Officers, the Housing Manager and colleagues across Community Support and Property Services, leading a broad range of housing management activities, including: • Tenancy & Income Management: managing rent accounts across a defined patch, preventing arrears through early intervention, agreeing repayment arrangements and progressing proportionate recovery and legal action where required., • Anti‑Social Behaviour & Enforcement: leading the investigation and management of ASB and tenancy breach cases, balancing tenancy sustainment with firm, proportionate enforcement to protect communities., • Estate & Neighbourhood Management: maintaining standards through estate inspections, addressing environmental and neighbourhood issues, and taking action where tenancy conditions or safety concerns arise., • Allocations & Voids: providing professional oversight of allocations, supporting tenancy sign‑ups, applying judgement in higher‑risk or complex cases, and contributing to reducing void loss., • Customer Engagement & Service Delivery: acting as a key point of contact for tenants, delivering clear, professional communication, resolving issues early and supporting a positive customer experience., • Casework & Partnership Working: managing complex and high‑risk cases, working closely with internal teams and external agencies to support tenancy sustainment, safeguarding and positive outcomes. This is a two-year fixed term, part‑time (14 hours per week) job‑share post with a salary of £42,707–£46,895 (Grade 7, pro rata), hybrid working arrangements, 8 weeks’ annual leave (pro rata), family‑friendly policies, SHAPS pension scheme and a strong focus on wellbeing. The full job description and person specification for the post can be found within our recruitment pack, held on our website, under current vacancies. Working at Cloch It’s an exciting time to join Cloch Housing Association as we continue to strengthen our services and support communities across Inverclyde. Guided by our values - Be Better, Be Kind, Be Responsible, Be Positive - we foster a supportive and collaborative culture where professional judgement is trusted, learning is encouraged and continuous improvement is part of everyday working life. We are proud of the professionalism and commitment of our Housing and Communities team and remain focused on delivering services that make a meaningful difference to tenants and neighbourhoods. How to Fit at Cloch Fit matters to us - not just what you do, but how you work. You’ll thrive at Cloch if you: · Communicate clearly, confidently and with empathy · Build strong, positive relationships with tenants and partner agencies · Apply sound professional judgement and take responsibility for outcomes · Balance support with fair and proportionate enforcement · Remain resilient and solution‑focused when managing challenging situations · Live our values through your day‑to‑day approach to housing management What’s Next? To apply, please submit your CV and a supporting letter outlining how you meet the essential criteria for the role. Closing date: 12pm on Tuesday 2nd June 2026 Shortlisted candidates will be invited to attend a competency‑based interview with the Director of Customer Services & Communities and the Housing Manager. Interviews are expected to take place week commencing 8th June 2026. All applications are very much welcome at Cloch. We are an inclusive employer and offer equal opportunities regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation. Candidates who declare that they have a disability and meet the essential criteria will be offered an interview. If you have any queries about this role, or if you need any adjustments to support with your application, just let us know by emailing in advance.

Interim Cancer Recovery Director - Healthcare Organisation – Start ASAP – circa 12 Months – NHS Band 9 We are confidentially supporting a healthcare organisation in their search for an Interim Cancer Recovery Director to lead the delivery, improvement and transformation of cancer performance and pathways. Reporting to the Chief Operating Officer, the post holder will be accountable for developing and delivering an integrated Cancer Recovery Programme, driving sustainable improvement against national cancer standards, and improving outcomes for local populations. Key Responsibilities • Lead the design, governance, and delivery of the Cancer Recovery Programme., • Develop and implement an integrated cancer improvement plan across pathways., • Drive pathway transformation, left‑shift models, and quality improvement., • Prioritise and resource programmes to maximise impact and value., • Ensure financial viability and sustainable delivery., • Work collaboratively with system partners, including community services, primary care, the ICB and regional teams., • Provide assurance and updates to senior leaders and system stakeholders. Experience Required • Senior healthcare leader with strong cancer performance and transformation experience., • Proven track record of delivering sustainable improvement at scale., • Excellent system‑working and stakeholder engagement skills., • Quality Improvement qualification., • Values‑driven, inclusive and compassionate leadership style. How to Apply – If you would like to apply for this Interim Cancer Recovery Director position, please submit an up-to-date copy of your CV that supports the criteria set out in the person specification as well as your contact details, availability, and desired rate. Due to the number of applications, we are currently receiving for roles, we will only be in contact with candidates who meet the required criteria to discuss the role further.

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