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  • Ecommerce Admininstrator
    Ecommerce Admininstrator
    2 days ago
    £12.21–£12.25 hourly
    Full-time
    Cheetham Hill, Manchester

    Job Description Position: E-commerce Administrator Job Type: Full-time, Permanent Work Location: In person Overview We are seeking a detail-oriented and tech-savvy E-commerce Administrator to support the day-to-day operations of our online store(s). The ideal candidate will ensure products are accurately listed, orders are processed efficiently, and customer queries are handled promptly. This role is vital in maintaining smooth, efficient, and customer-focused e-commerce operations. Key Responsibilities Product Management • Upload, update, and maintain product listings (titles, descriptions, images, pricing, inventory), • Optimise product descriptions and metadata for SEO and customer engagement, • Ensure product photography meets brand standards and upload quality images, • Organise and maintain product categories, tags, filters, and attributes for improved user navigation, • Monitor stock levels, update stock availability, and coordinate with inventory or warehouse teams, • Conduct regular audits of product listings to ensure accuracy and consistency across platforms, • Assist in preparing new product launches and promotional updates Order & Customer Management • Process and monitor all online orders, returns, exchanges, and cancellations, • Ensure orders are dispatched in a timely manner and follow up with warehouse/logistics teams as needed, • Provide proactive communication to customers regarding order status, delays, or issues, • Handle customer inquiries, complaints, and requests via email, phone, chat, or platform inboxes, • Investigate and resolve delivery issues, missing items, and disputes, • Maintain excellent customer service standards and support brand reputation, • Track and report recurring customer issues to improve operational processes, • Update order notes, tracking information, and customer profiles where necessary Additional Key Responsibilities • Monitor and respond to messages across all selling channels (eBay, Amazon, Shopify, etc., if applicable), • Assist with marketplace compliance, such as required attributes, listing rules, and policy updates, • Generate weekly reports on sales, products, returns, and customer service performance, • Support marketing and promotional activities (discounts, banners, product campaigns), • Liaise with internal departments such as warehouse, marketing, accounts, and management, • Identify opportunities to streamline workflows and improve the efficiency of e-commerce operations, • Conduct competitor checks for pricing, merchandising, and product trends, • Update and maintain internal documentation, guides, and SOPs for e-commerce processes Requirements • Proven experience in e-commerce operations, administration, marketplace management, or similar roles, • Proficiency with major e-commerce platforms (Shopify, WooCommerce, Magento, eBay, Amazon Seller Central, etc.), • Experience using order management systems, CMS tools, and basic photo editing (e.g., Canva, Photoshop), • Strong understanding of online retail processes, customer service, and fulfilment workflows, • Excellent written and verbal communication skills, with a professional and friendly tone, • Strong attention to detail and accuracy when handling product data and orders, • Ability to multitask, prioritise, and manage time effectively in a fast-paced environment, • Strong problem-solving skills, especially when dealing with customer or order issues, • Comfortable using spreadsheets (Excel/Google Sheets) for reporting and data management, • Ability to work collaboratively with cross-functional teams, • Tech-savvy, adaptable, and able to quickly learn new systems and platforms Benefits • Casual dress, • Flexitime, • On-site parking

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  • MSK Therapist / Physiotherapist
    MSK Therapist / Physiotherapist
    10 days ago
    Full-time
    Swinton

    About Us MCR Injury Clinic is a fast-growing healthcare facility committed to providing outstanding musculoskeletal (MSK) care. We help our patients overcome pain, regain movement, and enhance performance. We are looking for a skilled and driven MSK Therapist / Physiotherapist to join our dynamic team. If you’re passionate about delivering top-tier treatment, growing your expertise, and playing a key role in a thriving clinic, this is the role for you. Your Role As an MSK Therapist / Physiotherapist at MCR Injury Clinic, you’ll be responsible for assessing, diagnosing, and treating a variety of musculoskeletal conditions. Aftercare in the form of exercise prescription will also be a key role of a therapist. Beyond clinical care, you’ll play a vital role in the success of the clinic by maintaining a strong social media presence, building relationships with patients, and upholding our core values. Key Responsibilities • Patient Care & Treatment, • Conduct thorough assessments and develop tailored treatment plans., • Deliver hands-on therapy, rehabilitation exercises, and patient education., • Monitor patient progress and adjust treatment as needed., • Provide ongoing support to help patients achieve long-term results. Clinic & Professional Development • Maintain a clean, professional, and organised workspace., • Stay up to date with the latest industry research and techniques., • Engage in continued professional development (CPD) and clinic training., • Actively participate in clinic events and initiatives. Marketing & Business Growth • Maintain a strong social media presence to engage current and potential patients., • Create and share informative content to establish yourself as an expert in MSK therapy., • Support the clinic’s brand by contributing to educational workshops and community outreach., • Build positive relationships with patients to encourage referrals and repeat bookings. Clinic Culture & Teamwork • Uphold MCR Injury Clinic’s core values of excellence, patient-centred, and integrity., • Collaborate with colleagues to create a supportive and thriving work environment., • Provide mentorship and share knowledge with the team to elevate clinic standards. Qualifications • A degree in Physiotherapy, Sports Therapy, or a related field., • Registered with HCPC, BASRaT, or STA., • Previous experience in MSK therapy is essential., • Strong knowledge of musculoskeletal anatomy, rehab protocols, and patient care strategies., • Excellent communication skills and a compassionate, patient-focused approach., • Ability to work independently and take initiative., • Willingness to develop your personal brand and contribute to clinic marketing. Qualifications • A degree in Physiotherapy, Sports Therapy, or a related field., • Registered with HCPC, BASRaT, or STA., • Previous experience in MSK therapy is essential., • Strong knowledge of musculoskeletal anatomy, rehab protocols, and patient care strategies., • Excellent communication skills and a compassionate, patient-focused approach., • Ability to work independently and take initiative., • Willingness to develop your personal brand and contribute to clinic marketing. What We Offer • Highly Competitive Compensation – Performance-based financial rewards., • Career Development – Training programs and structured progression., • Clinical Growth – CPD funding and support., • Supportive Culture – Regular coaching, feedback, and career guidance. How to Apply If you are ready to take your career to the next level and be part of a cutting-edge MSK clinic, apply today! Send your CV, cover letter and tell us why you’d be a great addition to our team Any other supporting documents are welcome. Application Deadline: 10/12/2025 MCR Injury Clinic is an equal opportunity employer. We welcome applicants from all backgrounds who are committed to high-quality patient care.

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  • 7.5 Tonne Driver
    7.5 Tonne Driver
    1 month ago
    £31000 yearly
    Full-time
    Pendlebury

    Job description Fantastic opportunity to join Bunzl a FTSE100 company as a multidrop delivery driver in our Manchester Depot based in Swinton. We deliver essential non-food catering supplies to a range of clients including Public Sector, NHS, Military, restaurants, cafes and hotels. BUNZL BENEFITS · Company Pension Scheme · Share Save Scheme · Cycle to Work · Free Life Assurance · Long Service Awards · Discounts at a number of retailers · Opportunity to upskill JOB DESCRIPTION • Ensure that the Company vehicle allocated is maintained in a roadworthy and clean condition, documenting appropriate checks and reporting any faults immediately., • Assist in loading assembled orders onto vehicle ensuring that the payload is within the limits for the vehicle and that the permissible axle weights are not exceeded and that goods are safely loaded for transportation and delivery, • Ensure duties are carried out within legal requirements complying fully with the requirements of the Company Operators Licence., • Ensure all scheduled deliveries are completed on time, in full on a daily basis, utilising the relevant route planning tools, • Deliver to customers as directed and assist with unloading and taking to final delivery point as requested. Report any problems with delivery sites., • Ensure that all POD paperwork is correct and authorised., • Present a professional image to the customer, be pleasant and courteous at all times and comply with company dress requirements., • Report any accidents immediately QUALITY OF WORK Demonstrate a high degree of attention to detail, thoroughness, and a methodical approach to work. Works at a pace that matches the requirements of the business and recognises the importance of timely completion of tasks TEAM WORK Ability to establish and maintain working relationships with others. Contributing work and effort to group performance to meet agreed objectives and achieve team success Excellent customer service COMMUNICATION & INTERPERSONALSKILLS Ability to listen and understand information. Presents information in a clear and concise manner. Knows appropriate way of communicating with customers, peers and line managers and external stakeholders. Demonstrates respect for all individuals in all forms of communication. Treat people fairly and courteously. CUSTOMER FOCUS Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation. Demonstrates an understanding of the needs of internal and external customers. Ensures actions of self and others meet or exceed customer requirements. INITIATIVE Monitors and manages own time to ensure daily objectives are met. Develops and improves procedures in agreement with line manager. Accepts additional challenges and responsibilities willingly and assists others. Self reliant. HEALTH AND SAFETY AWARENESS Understands the importance of complying with health and safety procedures and reporting risks. Compliance with legal requirements and Company policy relating to vehicle usage. PLANNING & ORGANISATION Adapts to changes and uses resources effectively. Arranges work schedules and priorities work to meet deadlines. FLEXIBILITY Willingness to work extra hours or help out in areas outside of role. Use of initiative to ensure tasks are completed.

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  • Operations Director
    Operations Director
    2 months ago
    £65000–£90000 yearly
    Full-time
    Manchester

    Date posted: 24 October 2025 Pay: £65,000.00-£90,000.00 per year Job Description: Job Summary The Director of Operations plays a pivotal role in overseeing the daily operations of the organisation, ensuring efficiency and effectiveness in all processes. This leadership position involves strategic planning, resource management, and the implementation of operational policies to enhance productivity and achieve organisational goals. The ideal candidate will possess strong supervisory experience and a proven track record in management and leadership. Responsibilities Develop and implement operational strategies that align with the organisation's objectives. Oversee daily operations, ensuring that all departments function smoothly and efficiently. Manage budgets, forecasts, and resource allocation to optimise operational performance. Lead, mentor, and supervise teams to foster a culture of high performance and continuous improvement. Collaborate with senior management to identify opportunities for growth and innovation. Establish and monitor key performance indicators (KPIs) to assess operational success. Ensure compliance with industry regulations and standards while maintaining quality control across all operations. Facilitate communication between departments to ensure cohesive teamwork and collaboration. Skills Proven supervisory experience with the ability to lead diverse teams effectively. Strong management skills with a focus on strategic planning and execution. Exceptional leadership qualities that inspire and motivate team members. Excellent problem-solving abilities with a proactive approach to challenges. Strong communication skills, both verbal and written, to convey information clearly at all levels of the organisation. Ability to analyse data and make informed decisions based on operational metrics. Proficiency in project management tools and methodologies is advantageous. This role is essential for driving the organisation's success through effective operations management, making it an exciting opportunity for a dynamic leader looking to make a significant impact. Job Type: Full-time Benefits: Company pension Work from home Work Location: Hybrid remote

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  • Marketing Manager
    Marketing Manager
    2 months ago
    £30000–£40000 yearly
    Full-time
    Stockport

    Company Overview Booz and Vape is a thriving, community-focused grocery and off-licence retailer committed to providing high-quality fresh produce, daily essentials, and a diverse range of beers, wines, and spirits. We pride ourselves on our exceptional customer service and our deep roots within the local community. We are seeking a dynamic and hands-on Marketing Manager to drive our growth, enhance our brand presence, and build lasting customer loyalty. Job Purpose To develop, implement, and manage the overall marketing and promotional strategy for the business. The Marketing Manager will be responsible for driving footfall, increasing sales across both grocery and off-licence categories, managing the brand's reputation, and executing campaigns that resonate with our local customer base. This is a highly practical role requiring a blend of strategic thinking and hands-on execution. Key Responsibilities 1. Marketing Strategy & Planning: • Develop the annual marketing plan and budget, aligning with overall business objectives., • Conduct market research to understand local competition, customer demographics, and market trends in both grocery and alcohol retail., • Identify key opportunities for growth, such as promoting local products, craft beers, or premium spirits., • Segment the customer base and create targeted marketing initiatives for different groups (e.g., families, students, professionals)., • Plan and execute end-to-end promotional campaigns for key calendar events (e.g., Christmas, Easter, Summer BBQ season, Diwali, Halloween)., • Create compelling offers, including multi-buys, meal deals, and themed promotions (e.g., "Wine & Dine," "Beer & Burger Night")., • Manage in-store promotions, including point-of-sale (POS) materials, shelf barkers, and window displays., • Liaise with suppliers to secure joint promotional funding and marketing support (e.g., from breweries or soft drink brands)., • Manage and grow the company's social media presence (e.g., Facebook, Instagram, Twitter) with engaging, locally-relevant content., • Create and send regular email newsletters to a subscriber list, featuring promotions, new products, and company news., • Maintain and update the company website, ensuring product information and opening hours are accurate., • Explore and manage local delivery partnerships (e.g., with Deliveroo, Uber Eats) and online presence on platforms like Google My Business., • Ensure all marketing materials and in-store branding are consistent and reflect the company's values., • Build strong relationships within the local community by sponsoring local events, sports teams, or school fairs., • Organise in-store events, such as wine or whisky tastings, to drive footfall and enhance customer experience., • Manage local public relations and press releases., • Develop and manage a customer loyalty programme to encourage repeat business., • Monitor and respond to online reviews on Google, Facebook, and other platforms., • Gather and act on customer feedback to improve service and offerings., • Track the performance of all marketing campaigns, analysing sales data to measure ROI., • Monitor key performance indicators (KPIs) such as footfall, average transaction value, and sales by category., • Provide regular reports to the business owner/management on marketing performance and future recommendations. Person Specification Essential Skills & Experience: • Proven experience as a Marketing Manager or similar role, preferably within the UK retail, grocery, or hospitality sector., • Strong understanding of the UK grocery and off-licence market, including key trends and legal regulations around alcohol promotion., • Demonstrable experience in creating and managing successful marketing campaigns from conception to analysis., • Proficiency in digital marketing, including social media management, email marketing, and basic website maintenance (e.g., using WordPress)., • Excellent written and verbal communication skills, with the ability to create compelling copy for different channels., • Hands-on, practical approach with the ability to create in-store displays and manage multiple projects., • Strong financial acumen with experience in budget management., • Formal qualification in Marketing (e.g., CIM certification)., • Knowledge of the Licensing Act 2003 and its implications for marketing alcohol., • Experience using design software like Canva or Adobe Creative Suite., • Experience with customer loyalty programmes., • Highly creative and innovative., • Results-driven with a strong commercial awareness., • Excellent organisational and time-management skills., • A team player who can also work autonomously., • Outgoing, personable, and confident in engaging with customers and the community. What We Offer • A competitive salary and performance-related bonus scheme., • The opportunity to play a pivotal role in a growing local business., • A dynamic and fast-paced working environment., • Staff discount on groceries and off-licence products., • Support for professional development.

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