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  • Front of House Manager
    Front of House Manager
    11 hours ago
    £14–£15 hourly
    Full-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role Guest Experience Manager About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal—they should leave having enjoyed an unforgettable experience that keeps them coming back and recommending us to others. We're looking for an experienced, confident and passionate Guest Experience Manager to lead our Front of House team and drive exceptional hospitality standards across the restaurant. This is a hands-on leadership role for someone who thrives in a busy environment, leads by example, and understands that outstanding guest experiences are created through attention to detail, consistency and genuine hospitality. The Role As Guest Experience Manager, you will be responsible for the day-to-day management of our Front of House operation, ensuring every guest receives warm, efficient and memorable service. You'll inspire and develop your team, resolve guest concerns with confidence, maintain high operational standards, and ensure the restaurant consistently delivers the Hot N Juicy experience. Alongside service leadership, you'll also oversee key administrative and operational duties that keep the restaurant running efficiently. Key Responsibilities Guest Experience • Deliver exceptional customer service at every touchpoint., • Create memorable guest experiences that encourage repeat visits., • Build relationships with regular guests and recognise returning customers., • Handle complaints professionally and resolve issues quickly., • Monitor guest feedback and implement improvements., • Ensure restaurant presentation and cleanliness remain exceptional throughout service. Leadership • Lead, motivate and develop the Front of House team., • Conduct pre-service briefings and communicate daily priorities., • Coach staff to deliver consistently high hospitality standards., • Monitor staff performance and provide ongoing feedback., • Support recruitment, onboarding and training of new team members. Operations & Administration • Prepare and manage weekly staff rotas., • Respond to customer emails and booking enquiries., • Complete daily and weekly management reports., • Produce end-of-day (EOD) reports and analyse key performance figures., • Monitor labour costs and staffing levels., • Support stock ordering where required., • Ensure company procedures and service standards are consistently followed., • Work closely with the kitchen and management team to deliver seamless service. Compliance • Ensure all health & safety and food hygiene standards are maintained., • Complete daily operational checks., • Support opening and closing procedures., • Ensure licensing and company policies are adhered to. What We're Looking For We're looking for someone who: • Has previous experience managing a busy restaurant or hospitality venue., • Is passionate about customer service and hospitality., • Has excellent leadership and people management skills., • Remains calm under pressure in a fast-paced environment., • Is organised, proactive and solutions-focused., • Is confident using Microsoft Office, email and restaurant management systems., • Has excellent written and verbal communication skills., • Can confidently manage both operational and administrative responsibilities. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive salary., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to help shape one of London's fastest-growing independent restaurant brands.

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  • General Manager
    General Manager
    14 days ago
    £40000–£45000 yearly
    Full-time
    Croydon

    We are seeking an experienced and motivated General Manager to lead the day-to-day operations of our busy pub. This pivotal role requires a hands-on leader with a passion for hospitality, a strong commercial mindset, and a proven track record of creating outstanding customer experiences. You will be responsible for delivering exceptional service, driving sales, managing a high-performing team, and ensuring the venue operates efficiently, safely, and profitably, while inspiring teams to achieve operational excellence and business growth. Key Responsibilities • Oversee comprehensive pub operations, including bar, food service, events, and customer service., • Lead, motivate, and develop a high-performing team, including managers, supervisors, and front-line staff., • Manage recruitment, training, scheduling, and performance of all employees., • Uphold exceptional standards of service, cleanliness, and venue presentation., • Monitor and manage financial performance, including sales, labour costs, stock control, and profitability., • Develop and implement strategies to achieve revenue and profit targets., • Ensure strict compliance with licensing laws, health & safety regulations, and company policies., • Professionally manage customer feedback and resolve issues effectively., • Plan and execute promotions and marketing initiatives to drive footfall and revenue., • Cultivate strong relationships with suppliers and the local community. Requirements • Proven experience as a General Manager, Pub Manager, or senior Hospitality Manager., • Demonstrated strong leadership and people management capabilities., • Exceptional communication and customer service skills., • Robust financial and commercial acumen., • Experience in managing stock, budgets, and labour costs effectively., • Thorough knowledge of licensing regulations and health & safety standards., • Ability to thrive and make effective decisions in a fast-paced environment., • Personal Licence Holder (desirable, but not essential). What We Offer • Competitive salary and bonus scheme., • Opportunities for career development and progression., • Staff discounts and employee benefits., • Supportive and dynamic working environment., • Ongoing training and professional development.

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  • Guest experience manager
    Guest experience manager
    11 days ago
    £14 hourly
    Part-time
    London

    Guest Experience Manager Location: Hot N Juicy Shrimp LDN, West Dulwich Reports To: Operations Manager Employment Type: Full Time Working Pattern: Afternoon and Evening Shifts including Weekends About the Role At Hot N Juicy Shrimp LDN, we believe our guests should leave with more than just a great meal. They should leave having had an experience they want to talk about and return to again and again. We are seeking an experienced and passionate Guest Experience Manager to lead our Front of House operation and champion exceptional hospitality standards throughout the restaurant. This is a hands-on leadership role for someone who understands that guest experience goes beyond service and is about creating memorable moments, anticipating needs and building genuine relationships with guests. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required, • Weekend working is essential, • The successful candidate will be expected to work most weekends due to the nature of the business, • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance Essential Experience Applicants must have: • Previous experience within hospitality management, • Strong guest experience or customer experience background, • Experience leading and developing Front of House teams, • Experience dealing with guest complaints and service recovery, • Excellent communication and interpersonal skills, • A strong understanding of premium hospitality standards, • Confidence working in a fast paced restaurant environment Hospitality Experience Required We are looking for someone who truly understands hospitality. This means: • Greeting every guest warmly and creating a welcoming atmosphere, • Anticipating guest needs before they ask, • Understanding special occasions and making them memorable, • Building rapport with returning guests, • Creating a seamless dining journey from arrival to departure, • Leading by example and inspiring the team to deliver exceptional service every day Key Responsibilities Guest Experience • Lead the guest journey and ensure every guest receives outstanding service, • Handle guest concerns professionally and effectively, • Monitor guest feedback, reviews and implement improvements, • Create memorable experiences that encourage repeat visits, • Drive service standards across the restaurant Team Leadership • Lead, coach and motivate the Front of House team, • Conduct training and regular performance conversations, • Manage staff attendance, punctuality and standards, • Ensure company policies and procedures are followed, • Foster a positive and professional team culture Operational Responsibilities • Oversee daily Front of House operations, • Manage reservations and table management systems, • Work closely with kitchen and bar teams to ensure smooth service, • Ensure restaurant presentation standards are maintained at all times, • Support rota planning and labour management where required What Success Looks Like Success in this role means: • Guests consistently receive exceptional service, • Positive online reviews and guest feedback increase, • Strong staff morale and low turnover, • Smooth and efficient service periods, • High standards are maintained every day, • Guests leave saying, "That was an experience, not just a meal." Why Join Us Hot N Juicy Shrimp LDN is entering an exciting new chapter, focusing on elevated, adult-centred dining experiences, memorable hospitality and continued growth. This is an opportunity to help shape the future of our guest experience and become a key part of our leadership team. If you are passionate about hospitality and believe every guest deserves an unforgettable experience, we would love to hear from you.

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  • English Teacher
    English Teacher
    26 days ago
    £15–£25 hourly
    Full-time
    Wallington

    ENGLISH TEACHER (KS2 – GCSE & 11+) Location: Wallington Academy, Wallington, Surrey Job Type: Part-Time / Full-Time Working Hours: Monday to Friday, 12:30 PM – 8:30 PM Saturday, 10:00 AM – 3:30 PM About Us Wallington Academy is a growing and ambitious tuition centre providing high-quality education for students from Year 1 to GCSE. We specialise in 11+ preparation, SATs, KS3, and GCSE programmes, helping students achieve academic excellence and gain entry into top grammar and independent schools. The Role We are seeking an enthusiastic and experienced English Teacher to join our team. The successful candidate will be responsible for teaching students across a range of ages and abilities, from primary school through to GCSE level. The ideal candidate will have a passion for education, excellent subject knowledge, and the ability to inspire students to achieve their full potential. Key Responsibilities • Teach English Language and Literature from KS2 to GCSE., • Deliver engaging lessons in:, • Reading and Comprehension, • Creative Writing, • Grammar and Vocabulary, • Essay Writing, • GCSE English Language, • GCSE English Literature, • 11+ English Preparation, • Assess student progress and provide constructive feedback., • Mark classwork, homework, and assessments., • Prepare lesson materials and resources., • Support students in achieving academic targets and examination success., • Maintain accurate records of attendance and student progress., • Communicate effectively with parents and academy staff. Essential Requirements • Degree in English or a related subject., • Experience teaching English from KS2 to GCSE., • Strong understanding of the UK National Curriculum., • Excellent communication and classroom management skills., • Ability to teach students of varying abilities., • Enhanced DBS certificate (or willingness to obtain one)., • Right to work in the UK. Desirable Qualifications • Qualified Teacher Status (QTS)., • Experience preparing students for 11+ examinations., • Experience teaching GCSE English Language and Literature., • Previous tuition centre or independent school experience. What We Offer • Competitive hourly rate based on experience and qualifications., • Friendly and supportive working environment., • Small class sizes., • Opportunity for career progression., • Ongoing professional development., • The chance to make a real impact on students’ academic success. How to Apply Please send your CV and a brief covering letter outlining your teaching experience and suitability for the role. We look forward to welcoming a passionate and dedicated English Teacher to the Wallington Academy team.

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  • Electrician
    Electrician
    1 month ago
    £30000–£50000 yearly
    Full-time
    London

    Job Overview: We are seeking a skilled and innovative Electrical Engineer to join our dynamic team. The ideal candidate will possess a strong background in high-end residential electrical install, with experience in system design and a solid understanding of technical hardware. This role involves working on diverse projects, from initial concept through to implementation, ensuring that all designs meet the required specifications and standards.Salary will reflect experience, we tend to like to discuss salary expectations with prospective candidates and collaboratively decide on a number both parties are happy with. Responsibilities: • Design and develop electrical systems and components, ensuring compliance with industry standards., • Conduct root cause analysis to troubleshoot and resolve issues in existing systems., • Collaborate with cross-functional teams to integrate electrical systems with mechanical components., • Develop firmware for programmable logic controllers (PLCs) to enhance system functionality., • Perform signal processing tasks to analyse data from various sensors and devices., • Maintain up-to-date knowledge of industry trends and advancements in the electrical industry., • Feedback site status and requirements using job sheet software., • Take responsibility and care for the tools and equipment provided to you., • Communicate between multiple other trade companies we may be working with, from designers to architects, you will need to be able to work collaboratively as well as preemptively prepare for third-party delays. Skills: • NVQ3 & AM2 qualified., • Test + Inspection (EICR) on single phase and three phase installations including documentation., • Excellent presentation, from your work to your appearance, always be well presented, ensure uniform is correct etc. We have quite a high-end client profile so a uniformed front in all aspects of the job is necessary., • Install cable managements and enclosures including internal wiring to a high standard., • Expertise with installing WiFi / LAN systems, • Good understanding of heating systems, including control issue diagnosis., • Hands-on experience with soldering and surface mount technology (SMT)., • Knowledge of lighting dimming protocols and ability to identify and fault find all protocols (eg. phase, 0-10v, DALI), • Passion and a keen interest for what we do! The range of projects we work on is so exciting and we are looking for someone to join the team and be as in invested in our expansion and success as we are., • Ability to work collaboratively within a team environment while managing individual responsibilities effectively. Benefits: • Travel expense covered., • Company pension plan., • Quarterly team socials., • Any further training or updated training covered. We look forward to reviewing your application, good luck!

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  • Reformer Pilates Instructor
    Reformer Pilates Instructor
    2 months ago
    £20–£30 hourly
    Full-time
    South Croydon

    We are seeking a passionate and knowledgeable Reformer Pilates Instructor to join our fitness team. You will be the face of the new studio. We are looking for creative and talented instructors to be apart of the team. With back-to-back classes available, now is the time to elevate your teaching a premium fitness environment. We are looking for exceptional Reformer Pilates instructors who have a preference for Dynamic Reformer, are passionate about movement, experts in their craft, and thrive in a community-driven setting. Wether you're guiding beginners, refining technique with classical exercises, or leading high-intensity sessions, you will challenge and support members to achieve their best. Duties • Lead group and one-on-one Pilates classes, demonstrating exercises clearly and effectively., • Develop customised programmes based on clients’ fitness levels, goals, and any medical considerations., • Provide personalised feedback and modifications to ensure correct technique and minimise injury risk., • Monitor client progress and adjust programmes accordingly to optimise results., • Educate clients on proper breathing techniques, posture, and core engagement during sessions., • Maintain a clean, organised studio environment, ensuring all equipment is sanitised and well-maintained., • Foster a positive, motivating atmosphere that encourages client retention and engagement., • Keep up-to-date with the latest Pilates practices, industry trends, and health guidelines. Requirements • Strong knowledge of anatomy relevant to Pilates movements and injury prevention., • Excellent communication skills with the ability to motivate diverse clients., • Ability to adapt exercises for clients with varying abilities or medical conditions., • Organised with excellent time management skills to handle multiple classes daily., • Passion for health, fitness, and helping others achieve their wellness goals. This role offers an opportunity to work within a dynamic team dedicated to promoting health through specialised movement practices. The successful candidate will be instrumental in delivering high-quality Pilates instruction that enhances clients’ physical wellbeing and confidence.

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