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Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Hertford is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.
We are seeking a passionate and skilled Head Pizza Chef to join our team at London Hyde Park's Winter Wonderland. The ideal candidate will have a strong background in food production and preparation (experience with pizza is also a strong advantage), with a focus on maintaining high standards of food safety and quality. As a Head Chef, you will play a vital role in creating exceptional dining experiences for our guests while leading and supervising kitchen staff to ensure efficient operations. Responsibilities - Oversee daily kitchen operations, ensuring all food is prepared to the highest standards of quality and presentation. - Manage and supervise kitchen staff, providing guidance and support to foster a collaborative team environment. - Ensure compliance with food safety regulations and maintain cleanliness in the kitchen at all times. - Monitor inventory levels and assist in ordering supplies to ensure the kitchen is well-stocked. - Train new kitchen staff on food preparation techniques, safety practices, and operational procedures. - Collaborate with front-of-house staff to ensure seamless service during peak hours. Qualifications - Proven experience as a Head Chef or in a similar culinary role within the hospitality industry. - Strong knowledge of food production techniques and food safety standards - Excellent leadership skills with the ability to motivate and manage a diverse team effectively. - Exceptional organisational skills with keen attention to detail in both food preparation and presentation. - Ability to work efficiently under pressure while maintaining high-quality standards. - Strong communication skills for effective collaboration with both kitchen and front-of-house staff. - A passion for cooking and creativity in menu development is essential. If you are an enthusiastic culinary professional looking to make impact in a dynamic kitchen environment, we encourage you to apply for this exciting opportunity as a Head Chef.
Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.
As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: - Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. - Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. - Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. - Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. - Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. - Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. What We’re Looking For: - Minimum 4years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. - A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. - Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. - Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. - Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: - Be the creative leader in a kitchen that values innovation and the art of cooking. - Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction. - Competitive salary and a comprehensive benefits package, including WPA cash plan insurance, Hospitality Rewards, free lunch at work, and a Refer a Friend scheme.
Quiz Room is an immersive quiz based concept which originated in France and now has over 70 venues worldwide. We are excited to be opening our first London venue, based in Spitalfields, and are seeking a number of dynamic Quiz Masters to join our team. This is a fantastic opportunity for someone looking to expand their hospitality experience and be part of a fun and exciting new venture. Onboarding starts from mid-September, with the venue opening early October. A rota system will be in place and you will be required to work some weekends and evenings. Role Overview As a Venue Manager / Quiz Masters you will play a crucial role in the smooth running of the venue, with a particular focus on delivering exceptional customer service. We are committed to providing an outstanding customer experience. The main responsibilities will include: - Customer Service : provide a warm welcome to all customers, ensuring their enjoyment and satisfaction. Greet and welcome customers with a warm and friendly demeanour. Anticipate customer needs and provide prompt and efficient assistance. Resolve customer inquiries and complaints in a professional and timely manner. Build rapport with customers to foster loyalty and repeat business. - Quiz Master : escort guests to their quiz room, explain the rules of the games and answer any queries. Create a lively and competitive atmosphere. Manage the quiz format and scoring for tournaments. Interact with participants to enhance the overall experience is fun. - Venue Management : assist with day-to-day operations, including food and drink service, managing and ordering stock, maintaining cleanliness and overall presentation of the venue. Promote the venue and its offerings to customers. Encouraging repeat visits and referrals. Assisting with marketing initiatives. Support the Venue Manager with a range of ad-hoc tasks. - Continuous Improvement : contribute to the overall success of the venue by identifying opportunities for improvement and implementing new initiatives. Actively seek feedback from customers to identify areas for improvement. Ideal Candidate - We are looking for passionate and enthusiastic individuals with excellent interpersonal skills. The ideal candidates will have: - A strong interest in the hospitality and leisure industry and ideally a love of quizzes and games. - Experience in customer service, ideally within a hospitality venue or entertainment environment. - A confident and engaging personality with the ability to connect with a range of people. - Strong communication and organisational skills; able to manage a number of tasks. - A sales-oriented approach and a desire to succeed. - A reliable, self-starting, flexible and professional approach.
Position: Fitness Trainer/ Personal Trainer Role Overview: Join our award-winning outdoor fitness company and take the next step in your career! Here, you’ll have the opportunity to grow your knowledge and expertise, guided by industry-leading professionals. Work with a fantastic client base that values your skills and dedication, while building a fulfilling career in a supportive and inspiring environment. ● Client Engagement & Retention: Deliver exceptional training experiences that keep clients coming back, ensuring they feel safe, entertained, and valued in every session. ● Community Building: Foster a fun and inclusive atmosphere that promotes a sense of community within the gym. ● Promotion: Actively promote gym offers, supplements, specialty programs, and events by creating excitement before sessions—not as an afterthought. ● Facility Maintenance: Maintain cleanliness throughout the outdoor gym, including the workout areas, common spaces, and bathrooms, to ensure a welcoming environment. Qualifications / Requirements: ● High energy, selfless, and team-oriented. ● Must understand the balance between offering excellent service and running a profitable business. ● Passionate about customer service, delivering outstanding experiences, and ensuring clients feel valued. ● Greet every client by name within 10 seconds of them entering the facility, and provide continuous encouragement and support throughout their session. ● Professionalism is key, understanding that effort is required for success. Expected Results: ● All tasks and responsibilities are completed daily - checklist to be completed ● Workouts are well-prepared, high-energy, and motivating. ● Clients feel valued and excited to share their experience with others. ● Internal promotions are announced regularly, leading to client participation. ● The facility remains clean and well-maintained for the next team member. Reports to: Head Coach / General Manager Compensation: £13 - £30 per hour / £12-18 UK or salaried position starting at approx. £22,000/an Performance Reviews: Conducted semi-annually based on observation and self-evaluation. Hours: Varies based on outdoor gym needs.
As the Front of House Manager at Acai Girls Cafe, you will be a key member of our team, responsible for leading front-of-house operations to ensure an exceptional guest experience. You will foster positive and dynamic atmosphere, while handling day-to-day duties with professionalism and a passion for service. Key Responsibilities: - Customer Service Excellence ( Greet customers warmly and maintain a welcoming environment. Address customer queries and resolve complaints promptly to ensure guests satisfaction) - Team Leadership and Staff Supervision ( Lead, support and motivate the front-of-house team to deliver top-notch service. Assist with scheduling shifts, managing brakes, and providing guidance to junior team members) - Barista Skills ( Prepare and serve high-quality coffee and specialty drinks with and eye for details and consistency) - Health and Safety Compliance ( Ensure health and safety guidelines are followed by staff. Conduct regular checks to maintain hygiene and sanitation standards) - Operations Management ( Oversee daily operations, including managing opening and closing procedures. Monitor stock levels for coffee, ingredients, and front-of-house supplies, place orders as needed) Required Skills and Qualifications: - Barista Experience: Minimum 1 year of experience as a barista, with knowledge of preparing high quality coffee and other drinks - Customer Service Skills: Previous experience in a customer-facing role, ideally within a cafe or restaurant setting - Leadership Abilities: Proven experience leading a team or supervising staff in a hospitality setting - Organisational Skills: Excellence time management and organisational skills to ensure efficient service - Interpersonal Skills: A friendly, approachable attitude with the ability to resolve conflicts professionally.
Key Responsibilities: Team Supervision & Training: Recruit, train, and manage customer service staff in both the post office and retail sections. Foster a customer-first environment to maintain high standards of service. Customer Service Excellence: Ensure all customers experience friendly, accurate, and efficient service from greeting to checkout. Address escalated inquiries and customer concerns with professionalism and empathy. Operational Management: Post Office: Oversee mail and package processing, ensuring accuracy and compliance with postal guidelines. Training will be provided on all post office procedures. Retail Supermarket: Supervise cashier operations, merchandising, and inventory levels, ensuring the store is organized, stocked, and visually appealing. Sales & Customer Retention: Develop strategies to enhance customer satisfaction, loyalty, and retention. Identify opportunities for upselling and promoting additional products and services. Process Optimization: Identify and implement improvements in customer service processes across both post office and retail functions, focusing on efficiency and reducing wait times. Safety & Compliance: Ensure adherence to company policies and regulatory requirements, including cash handling, security protocols, and health and safety standards. Reporting & Analytics: Monitor and report on customer service performance, analyzing data to identify trends and inform decision-making. Qualifications: Experience: 2-4+ years in a management or supervisory role in customer service, ideally within a retail or related field. (No prior post office experience is required; full training will be provided.) Education: High school diploma or equivalent (Bachelor’s degree in Business or related field is a plus). Skills: Strong leadership and team management skills Excellent communication and interpersonal abilities Organized, detail-oriented, and efficient Proficiency with point-of-sale (POS) systems and customer service technology Conflict resolution and problem-solving capabilities Personal Attributes: Customer-focused and passionate about delivering high-quality service Calm and professional under pressure, able to manage a busy environment Adaptable and quick to learn new processes and procedures Benefits: Competitive salary Employee discounts in-store Health and wellness benefits Paid time off and holidays Opportunities for training and career development About VY Trader LTD: At VY Trader LTD, we are dedicated to enhancing your everyday life with a diverse range of quality products. Operating across multiple sectors, we’ve built a reputation for delivering value, convenience, and customer satisfaction. Whether you’re shopping for household essentials, premium stationery, or stylish homewares, we strive to offer you the very best in every category. Equal Opportunity Employer VY Trader LTD is an equal opportunity employer, committed to fostering an inclusive and welcoming workplace for all team members. Application Instructions: To apply, please submit your resume and a cover letter detailing your relevant management experience and interest in the role. This description reflects the essence of VY Trader LTD, aligning with your brand’s commitment to quality and customer satisfaction across sectors. Job Type: Full-time Pay: £33,000.00-£39,000.00 per year Benefits: Company pension Employee discount Store discount UK visa sponsorship Schedule: 10 hour shift 12 hour shift Every weekend Flexitime Weekend availability Work Location: In person Expected start date: 02/01/2025
About the job Company Description We are currently looking for an Area Director of Sales, to lead The Hoxton London sales team. The Hoxton’s London portfolio currently consists of The Hoxton Shoreditch, The Hoxton Holborn, The Hoxton Southwark and The Hoxton, Shepherds Bush. Reporting to our Area General Manager, and VP of Sales, you’ll be responsible for leading the on-property sales team (both proactive & reactive), ensuring strategies are in place to drive revenue across all market segments, to deliver strong top line revenue results. What’s in it for you… Competitive salary. 25 days holidays (plus bank holidays), eligibility to part take in the company discretionary bonus scheme, pension, private medical and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. What you’ll do… Together with each General Manager and the Revenue team, develop and implement strategic plans to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are met. Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives. Ensure close working relationships with Ennismore Regional and Brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team. Provide local market knowledge that helps us stay ahead of the competition. Represent Sales function and present reports in monthly owners’ reviews. Lead strategy and work with the groups, meetings and events team to generate M&E revenue. Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences. Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share. What we’re looking for… You’re looking for a place where you can be you: no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. 8+ years’ experience in a senior sales role within the London market. Passionate about hotel sales and goal driven. You’re able to introduce structured ways of working into a fast-paced environment that relies, in many ways, on being flexible and moving at speed. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together This is a very special opportunity to join an exciting company, which is growing rapidly, and teams who work hard but above all have fun doing it. Department: Sales The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Our dishes, inspired by Peruvian and Greekcuisine, offer guests a fantastic culinary journey through bold flavors and authentic culinary traditions. As an experienced Assistant Restaurant Manager, we trust in your ability to step into our vibrant restaurant environment and hit the ground running, leveraging your proven skills and management expertise. For the Assistant Restaurant Manager role, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Paid overtime for more than 48 hours per week. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - 28 days of holiday, ensuring a balanced professional and personal life. - Opportunities for career development, regular appraisals to discuss progress and perspectives. Other benefits include: - Comprehensive on-the-job training to enhance your skills and knowledge. - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. As our Assistant Restaurant Manager , we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting. £40000.00 - £42000.00 / year
Sales Representative Are you a dynamic and ambitious individual with a passion for engaging with people and promoting exceptional products and services? Manzil Marketing is seeking a motivated Field Sales Representative to join our vibrant team. As a part of our company, you will embark on an exciting journey to enhance our brand's presence, interact with diverse audiences, and explore new horizons. Customer Engagement and Relationship Building: - Connect with potential customers in various settings to showcase our products and services, focusing on their unique benefits and features. - Develop and nurture lasting relationships, ensuring customer satisfaction and loyalty. Product Knowledge and Sales Strategy: - Thoroughly understand our products and services to effectively communicate their value and advantages to potential customers. - Implement effective sales techniques and strategies to achieve individual and team sales targets. Team Collaboration: - Collaborate with fellow team members to share insights, strategies, and best practices for achieving sales goals. - Contribute to a positive and motivating team environment, fostering unity and encouraging success. Professional Development and Progression: - Embrace opportunities for personal and professional growth through continuous training and skill enhancement programs. - Demonstrate commitment and dedication to qualify for promotions and leadership positions within the organization! Networking and Business Meetup Opportunities: - Engage in diverse trips to business events and networking gatherings to different countires as part of our marketing initiatives. - Meet various business owners and network and engage in various activities and conferences to gain knowledge on progressing in the business management programme. At Manzil Marketing, we believe that passion, determination, and a strong work ethic are the driving forces behind a successful career. You don't need prior experience in the industry; instead, we are looking for individuals who are eager to learn and motivated to carve their path to success. The Business Management Programme is designed to help you grow, providing a platform to showcase your abilities and ambition. We encourage you to seize this opportunity to be a part of a dynamic team, where you can cultivate your skills and work towards ownership within our organization. Take the first step towards a rewarding career with us at Manzil Marketing and let's build a prosperous future together. Apply now and let your journey to success begin!
The Event Planner’s role is to support the venue’s pre-booked sales efforts through activities and processes as outlined by the Sales Manager. Reports to: Sales Manager Hours: As dictated by business needs Responsibilities: - Support the Sales Manager in expanding and maximizing pre-booked sales across corporate events, dinner and drinks reservations, and special occasions like birthdays and pre-wedding celebrations. - Proactively work to secure and confirm new and pending inquiries, aiming to meet pre-booked sales goals and offering alternative options where appropriate, while adhering to best practices. - Build and foster relationships with local businesses and key booking agents. - Gain a comprehensive understanding of the brand to help promote the venue effectively at events and exhibitions. - Regularly verify and update the client database. - Draft event proposals by understanding clients’ requirements and budget considerations. - Welcome potential clients, provide venue tours, and make a positive impression. - Maintain the booking system with new inquiries, customer data, and detailed notes, and schedule follow-up calls as needed. - Attend industry networking events and organise on-site showcases to enhance the venue’s exposure. - Work closely with the operations team to ensure smooth execution of major events, from initial inquiry to final execution, including preparing and distributing function sheets as necessary. - Support the Sales Manager in achieving key targets for the Christmas and New Year’s Eve season. - Demonstrate creativity, organisation, and proactivity, and contribute feedback and fresh ideas to help the business succeed and grow.
The Team At ITelegant Software Services Ltd, our Management Consulting team specializes in delivering strategic insights that empower our clients to transform their businesses. Working at the intersection of business and technology, we focus on solutions that drive growth, shape operating models for the future, and improve efficiency. This is where your expertise in strategy will meet real-world challenges, guiding global clients to achieve impactful outcomes. Why This Role? We’re looking for a strategic thinker who thrives on solving complex business problems. As a Management Consultant you’ll have the unique opportunity to work closely with senior leadership and decision-makers across various sectors. Your work will shape operational improvements, influence product and service offerings, and support high-level strategic initiatives that lead to measurable growth. What’s In It for You? - Direct Impact on Strategy: Work on high-impact projects that directly influence our clients’ strategies and operations. - Ethical and Responsible Consulting: Gain a reputation as a trusted consultant who prioritizes sustainable, ethical solutions. - Collaboration with Leadership:Partner closely with key stakeholders and industry experts to develop insights that drive transformation. Key Responsibilities - Partner with senior leadership across different geographies to design, implement, and lead strategic initiatives that align with clients’ business objectives. - Develop strategic roadmaps and recommendations that focus on operational efficiency and long-term success. - Leverage industry insights and key performance metrics to provide clients with actionable recommendations. - Perform rapid assessments of clients’ current states, identifying key improvement areas and offering transformative solutions. - Bring fresh, creative perspectives to client engagements, informed by the latest trends and technological advancements. - Create detailed project plans, manage risks, and ensure smooth execution of initiatives within timelines and budgets. - Engage and align with diverse stakeholders to foster collaboration and shared vision across projects. - Apply project management expertise to monitor progress, track KPIs, and ensure successful project delivery. - Lead change management efforts by understanding stakeholder needs and facilitating a smooth adoption of new strategies. What We’re Looking For - Educational Background: BBA, MBA, MIM, MS, or related degree in business or management. - Relevant Experience:Experience in Corporate Strategy, Business Transformation, or Operations Strategy is advantageous. - Strategic Mindset:Capable of crafting data-driven, impactful strategies that address dynamic client challenges. - Problem Solving: Adept at breaking down complex, unstructured problems and translating them into practical solutions. - Communication and Presentation:Skilled at presenting insights in a clear, compelling way for key stakeholders. - -Analytical and Outcome-Focused: A detail-oriented approach with a focus on achieving measurable results. - Client Relationship Skills: Ability to develop and deepen client relationships, building trust and ensuring project success. If you’re ready to drive meaningful change, partner with leaders, and contribute to our clients’ success, we’d love to welcome you to ITelegant Software Services Ltd. Join us and help shape the future of business transformation!
Job Title: Brasserie Manager Location: Limes Brasserie, Hadley Wood Overview: Limes Brasserie is a bustling establishment in Hadley Wood, serving over 1000 covers each week. We pride ourselves on our commitment to quality, with everything made from scratch in-house daily. We are seeking an experienced and dynamic Brasserie Manager to lead our dedicated team of 12 staff members. The ideal candidate will possess a passion for the culinary arts, exceptional leadership skills, and a keen understanding of the operational aspects of running a successful brasserie. Key Responsibilities: - Team Leadership: - Manage and motivate a team of 12, fostering a positive and productive work environment. - Conduct regular training sessions to ensure staff are knowledgeable and skilled in all aspects of service and food preparation. - Operational Management: - Oversee daily operations, ensuring smooth service and high standards of food quality and customer experience. - Develop and implement efficient processes to enhance service delivery and operational efficiency. - Ordering and Inventory Management: - Manage ordering of ingredients and supplies, maintaining optimal stock levels to meet demand. - Ensure all products meet our quality standards and are sourced from reputable suppliers. - Financial Oversight: - Monitor costings and profitability, implementing strategies to reduce waste and increase revenue. - Prepare and analyze financial reports, making data-driven decisions to improve profitability. - Menu Development: - Collaborate with the culinary team to innovate and develop seasonal menus that reflect our commitment to fresh, scratch-made dishes. - Regularly assess menu performance and make adjustments based on customer feedback and sales data. - Recruitment and HR: - Lead recruitment efforts to build a talented and diverse team, ensuring all roles are filled with qualified candidates. - Handle general HR responsibilities, including staff scheduling, performance reviews, and conflict resolution. - Administration: - Manage general administrative tasks to ensure compliance with health and safety regulations, licensing, and other legal requirements. - Maintain a clean and organized work environment, promoting adherence to hygiene standards. Qualifications: - Proven experience in a management role within the hospitality industry, preferably in a high-volume setting. - Strong understanding of food and beverage operations, including menu development, cost control, and inventory management. - Excellent leadership and interpersonal skills, with the ability to inspire and motivate a team. - Strong organizational and multitasking abilities, with a keen eye for detail. - Proficient in financial management and reporting. - Passionate about food, with a commitment to delivering exceptional dining experiences. What We Offer: - A vibrant and supportive working environment. - Opportunities for professional development and growth within the company. - Competitive salary and benefits package. If you are a dedicated and experienced hospitality professional looking to make a significant impact at Limes Brasserie, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you would be a perfect fit for our team.
Job Type: Full-time, Permanent Salary: £38,700.00 - £40,000.00 per year Working Hours: 37.5 hours Schedule: 8-hour shift Working location: 46 Newton Road, Mumbles, Swansea, Wales, SA3 4BQ Supplemental Pay Types: Performance bonus About us: T&C Beauty Limited is seeking an innovative and dynamic Salon Manager to lead our talented team. As a creative leader, you will enhance the salon's services, train our staff, and develop cutting-edge beauty and nail treatments. If you are passionate about diversity in beauty services and training others, we invite you to join our journey. Responsibilities: ● Lead and manage the salon team, fostering a positive and collaborative work environment. ● Develop and implement creative strategies to diversify and enhance the salon's beauty service offerings. ● Train and mentor salon staff in new and innovative beauty techniques, ensuring consistent high-quality service. ● Actively participate in creating unique beauty treatments and nail designs, staying at the forefront of industry trends. ● Oversee daily salon operations, including client appointments, inventory, and staff scheduling. ● Collaborate with the team to maintain and grow a loyal client base. ● Support salon growth by participating in marketing and promotional activities. ● Lead recruitment, hiring, and training of new staff members. ● Contribute to developing the salon's curated collection of beauty products and services. ● Facilitate the inclusion of beauty treatments and products, recognizing the importance of diverse beauty practices. ● Ensure the salon offers a range of services, including popular treatments and styles. ● Work closely with suppliers to source unique and high-quality products ● Stay informed about beauty trends and integrate them into the salon's offerings. Requirements: ● Proven experience as a Salon Manager with a focus on creativity. ● Ability to create diverse and unique nail models. ● Strong leadership and communication skills. ● Previous experience in a nail tech role is desirable. ● NVQ Level 5 Beauty Therapy or equivalent is preferred. ● At least B1 English. ● Bilingual Vietnamese is an advantage. What You Can Expect: ● Competitive salary based on experience. ● 28 days holiday. ● Performance bonuses and incentives. ● Opportunities for professional development. ● A supportive team environment. If you are a creative and passionate Salon Manager, apply to join our team at T&C Beauty Limited Trading as Ruby NAILS & SPA by sending your application.
FOH Team Member – Clerkenwell Part Time – Full Time What we offer you: · £12 per hour · Guaranteed full time or part time contracted hours · Complimentary staff food and drinks on shift · Your birthday off work, fully paid · 28 days holiday (inc. bank holidays) Progression Opportunities: You will have the opportunity to progress to Shift Manager level within Loaf. The Role: We’re looking for a Front of House Team Member who understands the impact of genuine hospitality and fresh, quality food on someone’s day. Our goal is to treat each guest like family, going above and beyond to create a memorable experience every time. As a vital part of our team, you’ll work closely with colleagues and management to maintain high standards, ensure efficient service, and contribute to a warm, welcoming atmosphere. We want you to help build a culture of loyalty, positivity, and growth; while recognizing the meaningful difference you make for both your team and our guests. We’re committed to ensuring equal access to support and opportunities for everyone. We embrace our differences and invite you to help us foster diversity, inclusivity, and a welcoming environment for all. With that in mind, feel free to leave your name, age, race, or gender off your CV if you prefer—we support that choice.
Job Description: We are seeking an experienced and passionate Head Barista to lead the barista team across all five ARRO Coffee locations. This senior role extends beyond coffee preparation—our Head Barista will be responsible for training and developing our baristas, ensuring that our coffee quality and customer service standards are consistent across all locations. As the driving force behind the quality of our coffee offering, you will help elevate our coffee culture while working closely with our Store Managers to ensure smooth daily operations. If you thrive on leading teams, crafting the perfect coffee, and mentoring others, this role is for you. Key Responsibilities: Leadership & Team Development: - Lead and inspire the barista team across all locations, setting high standards for performance, quality, and customer service. - Provide training and development for new and existing baristas, ensuring consistent execution of ARRO’s coffee techniques and recipes. - Conduct regular performance assessments and upskill training to maintain and improve barista skills across all sites. - Act as a role model, fostering a positive, collaborative work environment. ** Coffee Excellence:** - Ensure that all baristas maintain excellence in coffee preparation and presentation, with a focus on consistency and quality. - Manage and oversee the use and maintenance of espresso machines, grinders, and other equipment at all locations, ensuring optimal functionality. - Experiment with new brewing techniques and recommend improvements to the menu in line with ARRO’s quality standards. ** Operational Oversight:** - Work alongside Store Managers to ensure smooth day-to-day café operations, particularly in coffee preparation areas. - Maintain inventory levels of coffee and other café supplies, managing orders and stock control across all stores. - Ensure compliance with health and safety regulations and food hygiene standards across all coffee stations. ** Customer Service:** - Lead by example in delivering exceptional customer service, creating a warm and welcoming atmosphere at all ARRO Coffee locations. - Address customer enquiries and complaints professionally, ensuring swift resolution and maintaining high levels of customer satisfaction. ** Standards & Innovation:** - Ensure that all stores adhere to ARRO’s coffee and customer service standards, conducting regular audits and evaluations. - Stay updated on industry trends and competitor offerings, bringing new ideas and innovations to ARRO Coffee’s menu and service. ** Requirements:** - Proven experience as a Senior Barista or Head Barista, preferably in a multi-site role. - Extensive knowledge of coffee preparation techniques, including espresso, latte art, and alternative brewing methods. - Demonstrated leadership skills with a track record of training and developing teams. - Ability to work in a fast-paced environment while maintaining attention to detail and quality standards. - Strong organisational and communication skills. - Proactive, solution-oriented mindset, with a passion for coffee and customer service. - Flexibility to work across multiple locations with varied hours, including early mornings, evenings, weekends, and holidays. Benefits: - Competitive hourly pay rate: £13.00 - £15.00 per hour - Complimentary meals during shifts. - Generous employee discounts. - Referral programme with the potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Regular opportunities for professional development and career progression. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Our five locations—including our flagship store on Oxford Street—are destinations for coffee lovers and food enthusiasts. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and the warm, inviting atmosphere that makes our cafés beloved gathering spots. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer an exceptional experience every time.
Job Title: Aesthetics Practitioner location - UltraFlex Gym Derby About Us At LEA Aesthetics we specialise in providing advanced aesthetic treatments that enhance our clients' natural beauty and boost their confidence. Our dedicated team of professionals is committed to delivering personalised care in a state-of-the-art environment. we are currently partnered with EVal blood analysis and have a steady flow of clients wishing to have their bloods tested this is due to a number of reasons. Whether that is the GP cannot fit them in and they do not get the breakdown that they need. We also provide bloodletting letting Services. If you are not qualified in phlebotomy, this is something that we can offer you as part of your training and your commitment to our company. We are currently seeking a passionate and skilled Aesthetics Practitioner to join our team! Position Overview: As an Aesthetics Practitioner, you will be responsible for performing a variety of non-invasive aesthetic treatments and procedures. You will work closely with clients to understand their needs and provide tailored solutions that deliver outstanding results. Promoting the brand via social media and creating content to keep things exciting Responsibilities: - Conduct consultations with clients to assess their aesthetic goals and recommend appropriate treatments. - Perform a range of aesthetic procedures, including but not limited to dermal fillers, Botox, laser treatments, and skin rejuvenation. - Ensure all treatments are carried out safely and effectively while maintaining the highest standards of hygiene and care. - Stay updated on the latest industry trends, techniques, and technologies in aesthetic treatments. - Build and maintain strong relationships with clients, providing exceptional customer service and follow-up care. - Collaborate with team members to foster a positive and professional work environment. Requirements: - Relevant qualifications and certifications in aesthetics - please note I am more than happy to consider new qualified practitioners, and we can look to extend your training to other treatments - Proven experience in performing aesthetic procedures if you have a portfolio that’s great if you have some social media again that’s great. Would like to see some of your work. - Excellent communication and interpersonal skills. - Strong attention to detail and a passion for client care. - Ability to work in a fast-paced environment and manage multiple clients effectively. - Knowledge of skin types, anatomy, and the latest aesthetic advancements The ability to market their own work ability to increase customer flow within the business What We Offer: - great location and clinic setting with great food fall and opportunities to grow your own client base. Support from EVal blood analysis and UltraFlex Derby. - Ongoing training and professional development opportunities. - A supportive and collaborative team environment. - Employee discounts on services and products. - Flexible working options. How to Apply: If you are an enthusiastic Aesthetics Practitioner looking to advance your career in a thriving clinic, we want to hear from you! Please send your details over to us.
Job Posting: Head Barista – Traditional English Café in Central London We are looking for an experienced Head Barista to join our team at a charming traditional English café in the heart of London. The ideal candidate will have a strong background in specialty coffee preparation and a passion for creating high-quality coffee experiences. This role is perfect for someone who excels in customer service, has a keen eye for detail, and thrives in a busy café environment. Responsibilities: • Oversee daily operations of the coffee bar, ensuring efficiency and quality in every cup.• Train, supervise, and motivate a team of baristas, fostering a positive and professional work environment.• Maintain a high standard of coffee preparation, from espresso-based drinks to pour-overs, ensuring consistency and excellence.• Manage inventory and ordering of coffee supplies, working closely with suppliers to ensure freshness and quality.• Ensure compliance with health, safety, and hygiene standards. Requirements: • Proven experience as a senior barista or head barista, ideally in a fast-paced café setting.• Strong leadership and team coordination skills.• In-depth knowledge of coffee brewing techniques, equipment, and maintenance.• Excellent customer service skills and an ability to connect with our loyal patrons.• Flexibility with working hours, including weekends. If you’re passionate about coffee and ready to lead a talented team in a traditional English setting, we’d love to hear from you! Please send your CV and a brief cover letter detailing your experience.
La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!
Freelance chefs of all levels Job Overview Here at Kraftkitchen we're seeking talented, experienced, level-headed chefs with bags of passion and a drive to deliver on current food trends. We are a group that offers a niche network of freelancers and clients a great platform to connect, and we're seeking to expand our database due to an influx of new contracts and opportunities. Responsibilities Lead/manage/work with clients kitchen team, providing guidance and support in food preparation and cooking techniques. Develop and design innovative menus that reflect seasonal ingredients and current culinary trends. Ensure all dishes are prepared to the highest quality standards, maintaining consistency in taste and presentation. Supervise food production processes, ensuring compliance with health and safety regulations. Train and mentor kitchen staff, fostering a collaborative environment that encourages professional growth. Manage inventory levels, ordering supplies as necessary to maintain efficient kitchen operations. Collaborate with front-of-house staff to ensure seamless service and guest satisfaction. Monitor food costs and waste management practices to optimise profitability while maintaining quality. Qualifications Proven experience as a Head Chef or in a similar leadership role within a restaurant/hotel setting. Strong knowledge of food production techniques, kitchen management, and food safety standards. Excellent culinary skills with the ability to create diverse menus that cater to various dietary needs. Demonstrated leadership abilities with experience in supervising and managing a team effectively. Exceptional organisational skills with the ability to multitask in a busy kitchen environment. A passion for hospitality and delivering outstanding dining experiences for guests. Relevant culinary qualifications or certifications are required. Full clean valid driving license if preferred. Job Types: Fixed term contract, Temp to perm, Freelance Pay: £15.00-£25.00 per hour Expected hours: 20 – 60 per week Benefits: Discounted or free food Employee discount On-site parking Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday Overtime Weekend availability Experience: Culinary experience: 3 years (required) Cooking: 3 years (required) Food safety: 3 years (required) Food production: 3 years (required) Work Location: In person (Kent, Surrey, Home Counties, London, Greater London, Sussex) Reference ID: freelance commis/cdp/sous/head chef Ability to invoice Kraftkitchen direct is a must. Bank account mandatory. Interview immediately.
We are a new business looking for a talented chef to join our team, motivated for building a high end corporate entertainment facility by providing superb hospitality and food. What You’ll Do: Lead and inspire in creating British dishes that celebrate local produce. Develop and execute menus that embrace the farm-to-fork philosophy, ensuring every dish showcases the freshest, high-quality ingredients. Maintain high standards of food preparation, presentation, and kitchen management, while fostering a positive and collaborative work environment. Work closely with suppliers to source the best seasonal ingredients, ensuring the highest level of sustainability and quality in every plate served. Competitive salary and opportunities for professional growth. The chance to put your personal stamp on a kitchen in an exciting startup opportunity. Join a passionate team dedicated to delivering an exceptional event and dining experience. If you’re a Head Chef who thrives on innovation, quality, and the ethos of farm-to-fork high end dining, this is the perfect opportunity to showcase your talent in a vibrant and creative setting.
Are you passionate about teaching but seeking a better work-life balance? With Sussex Teachers, you can enjoy flexible, local teaching opportunities that pay up to £130 per day. Join our team today and make a difference in the lives of Primary School Pupils in Brighton and Hove, while maintaining control over your schedule. Why Work with Sussex Teachers? Local Expertise: As an independent teaching agency based in Brighton and Hove, we specialise in placing supply teachers with schools across Brighton & Hove. Our dedicated consultants focus on finding placements that match your skills and preferences. Personalised Support: At Sussex Teachers, you’ll have access to friendly local experienced consultants who offer honest, personalised support. Our team works closely with you to find roles that align with your teaching , providing feedback and advice to ensure you’re motivated and inspired in every placement. Professional Development: When you register with us, you gain access to free CPD-certified TES EduCare training courses, covering essential topics like Safeguarding to support your ongoing professional development. Hassle-Free Payroll: We handle all administrative tasks, offering weekly pay through up to £130 a day Pay As You Earn (PAYE) with all taxes and National Insurance contributions handled for you. We also offer access to the Nest Pension scheme. Diverse School Experience: Work in a variety of local primary schools, enhancing your skills through exposure to different classroom environments and best practices. By working with Sussex Teachers, you’ll grow as a teacher while contributing to the success of schools in the area. Networking Opportunities: Build strong professional connections with Headteachers, Deputy Headteachers and fellow teachers, enhancing your career prospects through collaboration and networking. Key Responsibilities: Engaging Lessons: Deliver creative, engaging lessons across various primary subjects. Student Rapport: Build positive relationships with students, fostering a supportive and inclusive learning environment. Adherence to Plans: Follow lesson plans and school policies to ensure continuity of learning in the absence of regular teachers. Tailored Approaches: Adapt teaching strategies to accommodate different learning styles and abilities, promoting student success. Record Keeping: Keep accurate records of attendance, academic progress, and key incidents to support effective student tracking. Daily Assessment: Mark work completed during the day and leave feedback for the classroom teacher. Collaboration: Work closely with school staff to support students' academic and social development. Professionalism and Adaptability: Show professionalism and flexibility across various school settings. What We're Looking For: Qualified Teacher Status (QTS). Strong knowledge of the UK primary curriculum and assessment standards. A genuine passion for teaching and a commitment to making a positive impact on pupil's lives. Flexibility and availability for daily or short-term supply assignments. Excellent communication and classroom management skills. Willingness to travel within Brighton and the surrounding areas. How to Apply: Interested in joining us? Submit your up-to-date CV online. At Sussex Teachers, we prioritise diversity and inclusion, and we welcome applications from all qualified teachers. Safeguarding is of utmost importance, and all successful applicants will undergo required safeguarding checks in accordance with DfE guidance. At Sussex Teachers, we value diversity and inclusion, encouraging applications from all qualified individuals. Safeguarding students is essential, and successful applicants will undertake safeguarding checks on all workers in accordance with DfE statutory guidance ‘Keeping Children Safe in Education’. Note: Only shortlisted candidates will be contacted. We appreciate your understanding and interest in joining Sussex Teachers.
Job Title: HR & Industrial Relations Officer Location: Milton Keynes, UK Company: Ampergia Limited Job Summary: Ampergia Limited is seeking a dedicated and experienced HR & Industrial Relations Officer to support our human resources functions and manage employee relations. This role is vital in fostering a positive workplace culture, ensuring compliance with employment laws, and enhancing organizational performance through effective HR strategies. Key Responsibilities 1. Employee Relations: 2. Act as the primary point of contact for employee inquiries regarding HR policies, procedures, and employment rights. 3. Manage grievances, disciplinary actions, and conflict resolution processes in accordance with company policy and UK employment law. 4. Promote effective communication between management and employees to maintain a harmonious working environment. 5. Recruitment and Onboarding: 6. Collaborate with department heads to identify staffing needs and develop job descriptions. 7. Coordinate recruitment processes, including job postings, candidate screening, and interview scheduling. 8. Facilitate the onboarding process for new hires to ensure a smooth transition into the organization. 9. Performance Management: 10. Support the implementation of performance management systems, including regular appraisals and development plans. 11. Provide guidance to managers on performance-related issues and employee development strategies. 12. Policy Development and Compliance: 13. Develop, review, and implement HR policies and procedures in line with legal requirements and best practices. 14. Ensure compliance with all employment legislation and maintain up-to-date knowledge of relevant laws. 15. Training and Development: 16. Identify training needs and assist in the development of employee training programs. 17. Coordinate and deliver training sessions related to HR policies, compliance, and employee development. 18. Reporting and Data Management: 19. Maintain accurate employee records and HR databases, ensuring data integrity and confidentiality. 20. Prepare HR reports and metrics for management review. 21. Industrial Relations: 22. Liaise with trade unions and employee representatives to foster positive industrial relations. 23. Assist in negotiations related to pay, working conditions, and other employment terms. 24. Qualifications 25. Essential: 26. Master’s degree in Human Resources, Business Administration. 27. Excellent communication and interpersonal skills. 28. Proven ability to handle sensitive situations with discretion and professionalism. 29. Desirable: 30. Previous experience in an HR/IR role within a similar industry. 31. Familiarity with HR software and systems. 32. Personal Attributes 33. Strong problem-solving skills with a strategic mindset. 34. High level of integrity and professionalism. 35. Ability to work independently and collaboratively within a team. 36. Commitment to continuous professional development and best practices in HR. 37. Last date to apply for this position is 5th December 2024