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Cafe Manager - Cocomelt London

Management

2 hours ago42 views

A Bit About Us
Cocomelt London is a premium chocolate cafe that is redefining the way people experience chocolate desserts and drinks. Our philosophy blends simplicity of ingredients with indulgence, quality, creativity and comfort - all within a setting designed to feel warm and welcoming, like a friend’s home.


There is a lot of room to grow at Cocomelt as we expand into e-commerce and open new locations across London (and internationally). We’re growing fast and looking for exceptional people to join us on this exciting journey.


We’re on the hunt for a Manager who lives and breathes hospitality, loves people, is a chocolate addict, and is obsessed with the small details. If you’re a natural leader, a clean freak (in the best way), and thrive in a fast paced (sometimes chaotic...) environment, then you’ll fit right in with us.


What You’ll Do

  • Lead and oversee daily operations, ensuring outstanding guest experience.
  • Be the constant face of energy and passion on the floor, with focus on quality in everything you do!
  • Achieve and exceed monthly targets
  • Jumping in where needed - we believe in the saying 'one hand can't clap'. You'll work side by side with the team and help out where needed.
  • Hire, train, and develop your team - fostering a positive and high performing culture.
  • Maintain exceptional service standards, ensuring guests feel welcomed and valued.
  • Implement operational strategies to drive efficiency.
  • Manage cost control, revenue targets, and wastage.
  • Take part in our monthly social media shoots and be comfortable on camera.
  • Ensure topnotch cleanliness across the cafe.
  • Ensure full compliance with health & safety regulations, licensing laws, and company policies.

Who You Are

  • A people’s person – You thrive around people and you are passionate about customer service and building guest experiences.
  • Detail obsessed - nothing slips past you when it comes to quality, cleanliness, or operations.
  • Love all things hospitality and going above and beyond for our guests and teams.
  • A leader at heart – loves mentoring, developing, and motivating teams.
  • A self-starter who thrives wearing multiple hats and taking ownership.
  • Business oriented and analytical – comfortable with numbers, targets, and decision making.
  • Social savvy – you love instagram and tiktok, and understand the importance of social media for our brand.

Minimum Requirements:

  • At Least 2 year experience in hospitality with 1 year experience in management (Barista experience is a plus)
  • Strong spoken and written English
  • Level 2 or 3 food safety certificate
  • Authorised to work Full-time in the UK
  • Available to work evenings and weekends
  • Proficiency in writing emails, using excel and google docs.
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Cocomelt London T. from Cocomelt London is interviewing people like you for this position today! Let them know you are interested!
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time

pin iconWardour Street, London

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Hospitality ManagerLondon

dessert Cafe • 11-50 Employees

Hiring on JOB TODAY since August, 2022

We are a premium chocolate cafe serving fresh, insanely yummy chocolate desserts and drinks that look good and taste even better.

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Cocomelt London T.Active 16 minutes ago
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