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Reference: 4755918Job ID: 5366004Posted: 2026-06-22Closing date: 2026-09-20Location: BasingstokeSalary: 45K PAJob type: PermanentWorking pattern: Full timeIndustry: Legal / SupportCompany: HaysConsultant: David FurlongHays office: Basingstoke — Ground Floor, 2200 Renaissance, Basing ViewPhone: 01256633150Email: David.Furlong@hays.comYour New CompanyJoin a market‑leading organisation with an excellent reputation for delivering innovative, high‑quality products and services. This is a business that genuinely invests in its people, customers, and innovation, fostering a supportive and forward‑thinking environment where you can develop, grow, and succeed.Your New RoleYou’ll be joining a well‑established, friendly, and collaborative team that works closely together towards shared goals and celebrates success. This is a varied and dynamic role where no two days are the same, and your contribution will have a real and meaningful impact on the business and its clients.Key Responsibilities:Review a wide range of financial transactions processed by bookkeepersReview and oversee bank and general ledger reconciliationsProduce treasury and liquidity reportingManage bridging facilities and compliance reportingSupport tax advisers with the preparation and review of VAT and Corporation Tax returnsPrepare and review periodic management accountsPrepare and review quarterly investor reportsPrepare and review audited and unaudited annual accountsWork closely with external service providers such as auditors, tax advisers, and lawyersCollaborate with the manager on planning and resource allocation to meet agreed deliverablesUndertake project work to drive continuous improvement across policies and procedureAs your experience grows, you’ll have the opportunity to take on increased responsibility in the day‑to‑day management of a portfolio client.About You:Proven experience in a similar roleACA or ACCA qualified, or at final stage of qualification (final exams), with 3+ years’ PQEHands‑on experience delivering high‑quality external reportingStrong attention to detail with the ability to prioritise and plan effectivelyExcellent organisational and communication skillsFull right to work in the UKWhat to Do NextIf you’re interested in this role, click ‘Apply Now’ to send us your up-to-date CV, or call us today.If this position isn’t quite right for you but you’re exploring new opportunities, please get in touch for a confidential discussion about your career. #4755918 - David Furlong

About Le Creuset: The following information provides an overview of the skills, qualities, and qualifications needed for this role. At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story. The Recipe for Success: Role Summary It is not often you have an opportunity in your career such as this, to define, lead and execute an entirely new function with a brand as renowned and loved as Le Creuset. We are looking for an ambitious Senior Shopper Marketing Manager to shape and lead our UK&I Commercial Marketing agenda and help define how consumers experience Le Creuset across wholesale and our own retail network. This is a high-impact role at the intersection of brand, shopper, retail and commercial growth. You will be accountable for transforming our shopper marketing capabilities for our Own Retail channel, shaping it to become a high-performing, brand-defining marketing channel. This role demands the ability to rapidly take strategy into execution to define the experience and ritual that this channel affords us. You will also be working with leading luxury retailers John Lewis, Harrods and Liberty to find ways to better activate our brand and elevate our premium status. You will work closely with Marketing, Commercial, Retail, Category and our key customers to ensure Le Creuset shows up brilliantly wherever consumers discover, experience and buy Le Creuset. As a people leader, you'll mentor and develop the Shopper Marketing Manager, helping to cultivate a high-performing team while championing fresh ideas, new growth opportunities and continuous improvement. Together, you'll establish Own Retail as a strategic marketing powerhouse, creating memorable consumer experiences and delivering commercial results worthy of the Le Creuset name. Ingredients: Key Responsibilities Whats on your Daily Menu: -Acting as the senior marketing partner for key accounts including John Lewis Partnership, Harrods, Liberty and other strategic retailers. -Building strong relationships with customer marketing, category and commercial teams to unlock exciting new opportunities, exclusive activations and innovative collaborations. -Working closely with Commercial and Account teams to identify opportunities to increase category penetration, improve shopper conversion and drive growth. -Ensuring all customer marketing activity reflects Le Creuset's premium positioning whilst delivering against shared commercial goals. Delivering Best-in-Class Commercial Marketing • Overseeing the planning and execution of commercial marketing programmes across both wholesale and own retail channels., • Guiding and supporting the Shopper Marketing Manager to bring channel plans, retail campaigns and experiential activations to life., • Ensuring all point-of-sale materials, merchandising, retail theatre and shopper marketing activity are flawlessly executed and consistently on-brand., • Creating memorable launch campaigns and customer experiences that inspire consumers and drive performance., • Bring innovation to the shopper journey, identifying new technologies, partnerships, experiences and ways of engaging consumers across physical and digital retail environments. Driving Performance and Commercial Success • Managing commercial marketing investment across retail media, trade marketing, point-of-sale activity and customer-funded initiatives., • Monitoring campaign and channel performance, turning insights into actions that improve effectiveness and return on investment., • Working closely with Category Merchandising teams to support product launches, category growth and limited-edition releases that build excitement and demand. -Drive shopper marketing excellence, creating standout activations, launches, retail theatre, POS and customer experiences that turn brand consideration into conversion. • Capturing shopper feedback and frontline retail insights to continuously refine future marketing activity. Staying Close to the Customer • Spending time regularly in stores, with retail teams and alongside strategic partners to understand customer behaviour and identify opportunities for improvement., • Participating in sales and commercial meetings to ensure alignment around priorities, objectives and opportunities., • Keeping a finger on the pulse of retail, consumer and shopper marketing trends to ensure Le Creuset remains ahead of the curve. Whats on your Seasonal Menu: Shaping the Commercial Marketing Strategy • Developing and leading Le Creuset's UK Commercial Marketing strategy, with a particular focus on establishing Own Retail as a flagship, experience-led marketing channel., • Creating the perfect blend of brand, commercial and customer priorities to deliver profitable growth and strengthen brand equity., • Leading the annual Commercial Marketing planning process and helping shape the wider Brand & Commercial Planning Calendar., • Establishing effective ways of working, governance frameworks, planning processes and execution standards that enable excellence across the business. Expanding the Le Creuset Brand Experience • Building long-term strategies that enhance the in-store experience through retail innovation, CRM activity, experiential marketing and local activation., • Defining the UK retail media and customer marketing approach to maximise impact and return on investment., • Identifying opportunities within hospitality, foodservice, partnerships and experiential environments to introduce Le Creuset to new audiences., • Developing engaging Care & Use programmes that deepen customer loyalty, advocacy and lifetime value. Leading Growth, Innovation and Capability • Championing commercial marketing excellence across the organisation through new tools, processes, training and best-practice sharing., • Leading post-campaign reviews to identify successful initiatives that can be scaled across channels and markets., • Planning and delivering impactful sales and marketing conferences that inspire and engage colleagues across the business., • Bringing fresh perspectives, category-leading ideas and external best practice into Le Creuset to ensure we continue setting the standard within premium retail. Developing People and Future Talent • Leading, coaching and developing the Commercial Marketing Manager, helping them grow into an exceptional commercial marketer., • Creating a high-performing, collaborative team culture built on accountability, innovation and shared success., • Working closely with the Marketing Director to evolve the Commercial Marketing function and strengthen capability for the future., • Ensuring resources and investment are focused on the opportunities that will deliver the greatest impact for the business. The Perfect Blend: What Were Looking For We're looking for a strategic thinker with a commercial mindset and a passion for creating exceptional customer experiences. You know how to combine the right ingredients to deliver results and aren't afraid to bring fresh ideas to the table. Your Flavour Profile (Behaviours & Traits) • A natural relationship builder, able to create trusted partnerships with colleagues, customers and senior stakeholders alike., • Commercially astute, balancing creativity with data and insight to make informed decisions that drive growth., • A confident leader who inspires, coaches and develops others while fostering a collaborative, high-performing team environment., • Highly organised and able to juggle multiple priorities without compromising on quality or attention to detail., • Curious, innovative and always looking for new ways to enhance customer experiences and strengthen brand impact., • Analytical by nature, with the ability to turn complex information into clear recommendations and actionable plans., • Results-focused, taking ownership and accountability for delivering meaningful commercial outcomes., • Equally comfortable shaping long-term strategy and rolling up your sleeves to ensure flawless execution. Skills & Qualifications - Essential Ingredients • Significant experience leading Commercial Marketing, Shopper Marketing, Customer Marketing, Retail Marketing, Trade Marketing and/or Retail Media programmes within premium consumer, luxury, lifestyle, retail or hospitality brands., • A proven track record of developing and delivering commercial marketing strategies that drive both brand equity and profitable growth., • Experience owning annual planning processes, investment strategies, budget management and performance measurement frameworks that maximise return on investment., • Strong understanding of retail media, customer marketing and omnichannel activation, with the ability to connect brand objectives to commercial outcomes., • Demonstrated success building strategic partnerships with retailers and key accounts, creating joint business plans and collaborative initiatives that deliver mutual value., • Excellent commercial and analytical capabilities, with experience translating customer, shopper and performance insights into growth opportunities., • Experience developing premium retail, experiential or omnichannel customer journeys that create memorable brand experiences and strengthen customer engagement., • Outstanding stakeholder management and influencing skills, with the ability to build alignment across multiple teams and priorities., • Proven experience leading, coaching and developing people within a fast-paced, matrix organisation., • A degree in Marketing, Business, Commerce or a related discipline, or equivalent professional experience. Other Requirements Youll be office-based in Andover four days per week, working closely with the wider marketing and cross-functional teams to keep everything running like a well-organised kitchen. Why Join Our Table? At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments. Diversity & Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. xrnqpay We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Business Excellence Manager - Levy | Regional | Full-Time Competitive salary + excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance and more. We're looking for... We're looking for a Business Excellence Manager who is passionate about creating great guest experiences and has a real eye for detail, consistency and continuous improvement. You'll be someone who can take our operating standards - our Levy Signatures - and bring them to life across our venues, making sure they are clear, practical, fit for purpose and deliverable in a fast-paced hospitality environment. You'll work closely with Signature Owners, subject matter experts and venue teams to continually evolve our standards, measure compliance through our In Pursuit of Excellence (IPOE) process, and turn insight into meaningful action. You'll be confident coaching and supporting teams, challenging where needed and identifying opportunities to help our venues raise the bar. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Business Excellence Manager - The Role • To continually enhance guest experience and pursuit of excellence through delivery of clearly communicated, effective and updated company operating procedures (known in Levy as Signatures), • Set operating standards content with signature owners and SME's ensuring they are fit for purpose and deliverable, • Measure compliance of operating standards through In Pursuit of Excellence (IPOE) review process, • Create a culture throughout Levy of continuous improvement using signatures, facilitating the pro-active use of IPOE review action plans and make recommendations for targeted focus areas of improvement, • Coach and support venues in implementation and maintaining of standards, • Demonstrate and deliver our Levy vision and values with integrity, • Align standards to our fast-paced business to keep Levy ahead of competitors What you'll get in return • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing, • Company EV vehicle + expenses paid., • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your baby's first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways Why Join Us? Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences and shape the future of hospitality. • Exclusive Benefits & Wellbeing site (Perks at Work), • Entertainment discounts - up to 55% off cinema tickets, • Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%), • Travel discounts - Discounts with holiday companies such as TUI and Expedia, • Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards, • Meals on duty, • Vodaphone discounts, • Pension scheme and Life Assurance, • Employee Assistance Programme, • 27 days + BH's and additional day off for your birthday, • 2 days additional leave, following return from Maternity leave during first year back, • Competitive and supportive family benefits, • Day off for baby's first birthday, • Holiday purchase scheme, • On-going training & development and career pathways, • Professional subscriptions paid, • Financial wellbeing programme and preferred rates on salary finance products As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0608/90357001/52676237/SU #Levy UK Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Join a leading manufacturing organisation based in Basingstoke as a Finance Manager. This established business, operating within a multi-site SME is renowned for its stability and growth. Recognised for its entrepreneurial culture and commitment to continuous improvement, the company offers a dynamic working environment with opportunities to influence strategic financial decisions and development. What will the Finance Manager role involve? • Oversee the financial management of two UK entities within a diversified group, ensuring accurate and timely reporting • Lead integration of financial processes and systems across the UK companies, driving efficiency and accuracy • Manage cash flow forecasting, including delivering weekly 13-week rolling forecasts to senior leadership and operational teams • Provide strategic insights into business performance through detailed analysis and scenario planning • Support the growth and development of a small finance team, fostering a culture of continuous improvement and high standards Suitable Candidate for the Finance Manager vacancy: • Qualified accountant (ACA, ACCA, CIMA) with demonstrable experience in multi-site SME settings and currency dealings • Proven track record of managing financial reporting, forecasting, and cash flow within manufacturing or similar sectors • Strong analytical mindset with the ability to challenge and scrutinise data, delivering actionable insights • Excellent communication skills, confident in engaging with senior stakeholders and operational managers • A proactive, self-starting approach with resilience to handle challenging forecasts and business queries Additional benefits and information for the role of Finance Manager: • Flexible working arrangements to support work-life balance • Competitive holiday allowance and pension options • Career development and progression opportunities • Salary will be dependent on experience CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn’t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Healthcare on a full time basis, contracted to 37.5 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Healthcare's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2008/87721001/52674047/STC #Medirest Signature Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Catering Manager - The Hampshire Clinic Location: Basingstoke Hours: 40 hours per week Salary: £32900 per annum Are you passionate about delivering exceptional dining experiences in a healthcare setting? Due to our continued growth and expansion across all of our Healthcare Portfolios we are seeking dedicated Unit Managers to lead our catering team ensuring the highest standards of food quality, service, and patient care. About the Role As Unit Manager, you will be responsible for overseeing patient dining and staff feeding services, ensuring consistently high standards in food production and service delivery. Your role will involve managing and developing your team, maintaining strong client relationships, and ensuring financial, operational, and contractual targets are met. Key Responsibilities: Service Excellence: Prioritise patient dining, ensuring the delivery of high-quality, nutritious meals. Maintain high standards in food preparation, cooking, and service. Implement measures for continuous improvement, addressing feedback proactively. Oversee hospitality and events, ensuring quality and consistency. Team Leadership & Development : Manage and develop a motivated and skilled catering team. Provide hands-on training, coaching, and support to maintain service excellence. Ensure employees have the necessary resources to perform at a high standard. Monitor performance, addressing concerns in line with company policies. Client & Customer Engagement: Build strong relationships with clients, ensuring their needs are met. Regularly review patient feedback and take action to improve satisfaction scores. Engage directly with patients and staff to gain insights and drive enhancements. Financial & Commercial Management: Ensure financial targets, including budgets and cost controls, are met. Manage inventory, ordering, stock levels, and waste control efficiently. Oversee administration and month-end financial processes. Health & Safety Compliance: Ensure a safe, hygienic kitchen environment that meets all health and safety standards. Complete audits and follow up on action points to maintain compliance. What We're Looking For: Management Experience: Strong background in managing catering operations and teams. Time Management: Ability to plan effectively and meet deadlines. Customer Focus: Passion for delivering outstanding patient and customer experiences. Leadership & Development: Skilled in coaching, training, and motivating teams. Financial Acumen: Strong understanding of budgeting, cost control, and commercial awareness. Adaptability: Able to handle change in a fast-paced environment. Stakeholder Management: Capable of building and maintaining strong client relationships. IT Proficiency: Comfortable using IT systems for operations management. Required Experience & Qualifications: Ideally 1+ years of experience as a Unit Manager or equivalent. Proven leadership and people management skills. Strong client relationship management abilities. Experience in financial and cost control management. Commitment to high standards of food quality, hygiene, and service. If you are a results-driven, passionate catering professional ready to take on a new challenge, we'd love to hear from you! We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2007/87721001/52746134/STC #Medirest Signature Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 22.5 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Other Please note: This role is contracted to 43.8 weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/2307/L97801/52822459/WJ #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

We're recruiting an experienced Catering Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 22.5 hours per week. As a Catering Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 43.8 weeks per year Could you shine as Chartwells's next Catering Supervisor? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Supervisor will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold a Basic Food Hygiene certificate Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1208/L97801/52822459/R/BU #State Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

About Le Creuset: At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story. The Recipe for Success: Role Summary It is not often you have an opportunity in your career such as this, to define, lead and execute an entirely new function with a brand as renowned and loved as Le Creuset. We are looking for an ambitious Senior Shopper Marketing Manager to shape and lead our UK&I Commercial Marketing agenda and help define how consumers experience Le Creuset across wholesale and our own retail network. This is a high-impact role at the intersection of brand, shopper, retail and commercial growth. You will be accountable for transforming our shopper marketing capabilities for our Own Retail channel, shaping it to become a high-performing, brand-defining marketing channel. This role demands the ability to rapidly take strategy into execution to define the experience and ritual that this channel affords us. You will also be working with leading luxury retailers John Lewis, Harrods and Liberty to find ways to better activate our brand and elevate our premium status. You will work closely with Marketing, Commercial, Retail, Category and our key customers to ensure Le Creuset shows up brilliantly wherever consumers discover, experience and buy Le Creuset. As a people leader, you'll mentor and develop the Shopper Marketing Manager, helping to cultivate a high-performing team while championing fresh ideas, new growth opportunities and continuous improvement. Together, you'll establish Own Retail as a strategic marketing powerhouse, creating memorable consumer experiences and delivering commercial results worthy of the Le Creuset name. Ingredients: Key Responsibilities Whats on your Daily Menu: -Acting as the senior marketing partner for key accounts including John Lewis Partnership, Harrods, Liberty and other strategic retailers. -Building strong relationships with customer marketing, category and commercial teams to unlock exciting new opportunities, exclusive activations and innovative collaborations. -Working closely with Commercial and Account teams to identify opportunities to increase category penetration, improve shopper conversion and drive growth. -Ensuring all customer marketing activity reflects Le Creuset's premium positioning whilst delivering against shared commercial goals. Delivering Best-in-Class Commercial Marketing - Overseeing the planning and execution of commercial marketing programmes across both wholesale and own retail channels. - Guiding and supporting the Shopper Marketing Manager to bring channel plans, retail campaigns and experiential activations to life. - Ensuring all point-of-sale materials, merchandising, retail theatre and shopper marketing activity are flawlessly executed and consistently on-brand. - Creating memorable launch campaigns and customer experiences that inspire consumers and drive performance. - Bring innovation to the shopper journey, identifying new technologies, partnerships, experiences and ways of engaging consumers across physical and digital retail environments. Driving Performance and Commercial Success - Managing commercial marketing investment across retail media, trade marketing, point-of-sale activity and customer-funded initiatives. - Monitoring campaign and channel performance, turning insights into actions that improve effectiveness and return on investment. - Working closely with Category Merchandising teams to support product launches, category growth and limited-edition releases that build excitement and demand. -Drive shopper marketing excellence, creating standout activations, launches, retail theatre, POS and customer experiences that turn brand consideration into conversion. - Capturing shopper feedback and frontline retail insights to continuously refine future marketing activity. Staying Close to the Customer - Spending time regularly in stores, with retail teams and alongside strategic partners to understand customer behaviour and identify opportunities for improvement. - Participating in sales and commercial meetings to ensure alignment around priorities, objectives and opportunities. - Keeping a finger on the pulse of retail, consumer and shopper marketing trends to ensure Le Creuset remains ahead of the curve. Whats on your Seasonal Menu: Shaping the Commercial Marketing Strategy - Developing and leading Le Creuset's UK Commercial Marketing strategy, with a particular focus on establishing Own Retail as a flagship, experience-led marketing channel. - Creating the perfect blend of brand, commercial and customer priorities to deliver profitable growth and strengthen brand equity. - Leading the annual Commercial Marketing planning process and helping shape the wider Brand & Commercial Planning Calendar. - Establishing effective ways of working, governance frameworks, planning processes and execution standards that enable excellence across the business. Expanding the Le Creuset Brand Experience - Building long-term strategies that enhance the in-store experience through retail innovation, CRM activity, experiential marketing and local activation. - Defining the UK retail media and customer marketing approach to maximise impact and return on investment. - Identifying opportunities within hospitality, foodservice, partnerships and experiential environments to introduce Le Creuset to new audiences. - Developing engaging Care & Use programmes that deepen customer loyalty, advocacy and lifetime value. Leading Growth, Innovation and Capability - Championing commercial marketing excellence across the organisation through new tools, processes, training and best-practice sharing. - Leading post-campaign reviews to identify successful initiatives that can be scaled across channels and markets. - Planning and delivering impactful sales and marketing conferences that inspire and engage colleagues across the business. - Bringing fresh perspectives, category-leading ideas and external best practice into Le Creuset to ensure we continue setting the standard within premium retail. Developing People and Future Talent - Leading, coaching and developing the Commercial Marketing Manager, helping them grow into an exceptional commercial marketer. - Creating a high-performing, collaborative team culture built on accountability, innovation and shared success. - Working closely with the Marketing Director to evolve the Commercial Marketing function and strengthen capability for the future. - Ensuring resources and investment are focused on the opportunities that will deliver the greatest impact for the business. The Perfect Blend: What Were Looking For We're looking for a strategic thinker with a commercial mindset and a passion for creating exceptional customer experiences. You know how to combine the right ingredients to deliver results and aren't afraid to bring fresh ideas to the table. Your Flavour Profile (Behaviours & Traits) - A natural relationship builder, able to create trusted partnerships with colleagues, customers and senior stakeholders alike. - Commercially astute, balancing creativity with data and insight to make informed decisions that drive growth. - A confident leader who inspires, coaches and develops others while fostering a collaborative, high-performing team environment. - Highly organised and able to juggle multiple priorities without compromising on quality or attention to detail. - Curious, innovative and always looking for new ways to enhance customer experiences and strengthen brand impact. - Analytical by nature, with the ability to turn complex information into clear recommendations and actionable plans. - Results-focused, taking ownership and accountability for delivering meaningful commercial outcomes. - Equally comfortable shaping long-term strategy and rolling up your sleeves to ensure flawless execution. Skills & Qualifications - Essential Ingredients - Significant experience leading Commercial Marketing, Shopper Marketing, Customer Marketing, Retail Marketing, Trade Marketing and/or Retail Media programmes within premium consumer, luxury, lifestyle, retail or hospitality brands. - A proven track record of developing and delivering commercial marketing strategies that drive both brand equity and profitable growth. - Experience owning annual planning processes, investment strategies, budget management and performance measurement frameworks that maximise return on investment. - Strong understanding of retail media, customer marketing and omnichannel activation, with the ability to connect brand objectives to commercial outcomes. - Demonstrated success building strategic partnerships with retailers and key accounts, creating joint business plans and collaborative initiatives that deliver mutual value. - Excellent commercial and analytical capabilities, with experience translating customer, shopper and performance insights into growth opportunities. - Experience developing premium retail, experiential or omnichannel customer journeys that create memorable brand experiences and strengthen customer engagement. - Outstanding stakeholder management and influencing skills, with the ability to build alignment across multiple teams and priorities. - Proven experience leading, coaching and developing people within a fast-paced, matrix organisation. - A degree in Marketing, Business, Commerce or a related discipline, or equivalent professional experience. Other Requirements Youll be office-based in Andover four days per week, working closely with the wider marketing and cross-functional teams to keep everything running like a well-organised kitchen. Why Join Our Table? At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments. Diversity & Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential. TPBN1_UKTJ

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