Leatherhead
Sales Manager (B2C Home Improvement) Location: Office-based (with occasional travel to customer homes) Salary: Competitive basic salary + commission + benefits Recruiting on behalf of: A well-established UK home improvement business About the Role Chase Taylor Recruitment are working on behalf of a respected and growing home improvement company to recruit a Sales Manager focused on B2C (consumer) sales. This is a predominantly office-based role where you will be responsible for managing and driving sales performance within a fast-paced, customer-focused environment. You will lead from the front in converting high-quality inbound and self-generated enquiries into successful home improvement sales, with occasional visits to customers’ homes where required to support the sales process. The role suits a commercially driven sales professional with strong leadership capability and a proven background in home improvement, windows, doors, or related B2C sectors. Key Responsibilities • Manage and drive B2C sales performance within the home improvement division, • Lead, support, and motivate a small sales team to achieve and exceed targets, • Handle incoming customer enquiries and convert them into confirmed appointments and sales, • Oversee the full sales cycle from initial enquiry through to order conversion, • Conduct occasional customer home visits to support complex or high-value sales, • Ensure all customer interactions are handled professionally and in line with company standards, • Monitor pipeline performance, sales KPIs, and conversion rates, • Identify opportunities to improve sales processes and increase overall conversion, • Work closely with installation, surveying, and operations teams to ensure smooth order fulfilment, • Maintain strong product knowledge across windows, doors, and related home improvement solutions About You The successful candidate will be a hands-on, results-driven sales professional with strong experience in B2C home improvement sales. You will have: • Proven experience in a Sales Manager, Senior Sales Executive, or Team Leader role, • Background in windows, doors, glazing, conservatories, or general home improvement sales, • Strong B2C sales experience, ideally involving home visits or showroom-based selling, • Ability to lead, coach, and motivate sales teams, • Excellent communication and negotiation skills, • A target-driven mindset with a strong focus on conversion and customer experience, • Strong organisational and pipeline management skills, • Ability to work effectively in an office-based environment with occasional field/customer travel What’s on Offer • Competitive basic salary with uncapped commission structure, • Office-based role with structured working environment, • Opportunity to lead within a growing and successful home improvement business, • Supportive team culture with clear progression opportunities, • Long-term career development within a stable and expanding organisation