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Our client, a highly regarded investment firm, is seeking an experienced Office Manager / Executive Assistant to join their team on a 12-month fixed-term contract. This is a varied and hands-on position combining executive support with responsibility for the smooth day-to-day running of the office. Supporting 6 investors and 1 partner, you will play a central role within the business, managing busy schedules, coordinating meetings and events, and ensuring the office environment operates seamlessly. The firm has a friendly, supportive and collaborative culture, with a sociable team that values organisation, professionalism and strong teamwork. Key Responsibilities • Complex diary management for 6 investors and 1 partner, • Acting as front of house, greeting visitors and managing meeting rooms, • Coordinating internal and external events, • Supporting the day-to-day management of the office, • Arranging travel and meeting logistics, • Liaising with internal teams and external stakeholders, • Ensuring the office environment remains professional, organised and welcoming Your Experience • Previous experience in an Office Manager, Executive Assistant or Team Assistant role, • Experience working within professional services environments (such as investment firms, private equity, asset management, consulting, legal or financial services), • Strong organisational and diary management skills, • Confident acting as a first point of contact for clients and visitors, • Professional, proactive and able to manage multiple priorities The Firm Our client is a well-established investment firm with a reputation for professionalism and a genuinely positive working environment. The team is known for being approachable, collaborative and sociable, creating a supportive culture where individuals are trusted to take ownership of their roles.

The Role in a Nutshell We are looking for a Backend-focused Full Stack Developer (Mid or Senior) to join our mission of transforming global access to sport. While we use Angular on the frontend, this role is roughly 80% Backend and Infrastructure. You will take ownership of the Playfinder and Bookteq platforms, ensuring our backend logic is robust and our infrastructure is secure and scalable. Our technical foundations are: • Core Back-End (Primary Focus): Modern PHP (8.2+), Symfony (6.4+), REST APIs, and SQL/Redis., • Infrastructure & DevOps: Owning our release management, security, and infrastructure (Terraform/Ansible)., • Front-End Support: Collaborating with our dedicated Frontend Dev using Angular, TypeScript, and SCSS., • Engineering Quality: A commitment to TDD, SOLID principles, and clear technical documentation. Why join? You will be the primary technical owner of our backend and infrastructure. Whether you are a strong Mid-level dev looking for more autonomy or a Senior looking to lead architectural decisions, you will play a pivotal role in our next two years of strategic growth. Package: £45k-£70k (Subject to experience) + Share Option Scheme + 25 Days Holiday + B’day Off About Playfinder, powering Bookteq Playfinder is a consumer sports marketplace and SaaS booking software scale-up based in Central London. We want to transform access to sport globally and our mission is to provide the best sports booking software and experience. We do this by providing high quality customer experiences on our search and booking marketplace, Playfinder, that has given over 1 million players access to pitches and courts for over 20 sports through our software annually. Alongside this, we enable self-service access and operations for facility operators and activity providers through our booking software, Bookteq. Together, our products drive increased utilisation of sports facilities, additional income for operators, and greater social impact in local communities, enabling more people in more places to play sports. Our Core Values; we are… 🚀 Mission-Driven - We’re different to other companies because of our dedication to improve the lives of both operators and players, and we carry this burden by striving to provide the best technology and customer experience to both sides of the experience. 🧬 Change-Makers - We want people who won’t accept the status quo, but who find a way to improve how something is done, repeatedly. Change making is about having the guts and ambition to bring about positive change. 🧠 Specialists - Our people strive to be specialists in their field, to take accountability and, coupled with a passion to learn, do what they do better than anyone else. Role Summary We are looking for a skilled and passionate Full Stack Developer to work alongside our tech team, General Manager, and commercial colleagues. Playfinder is in a critical phase in its growth; this role is pivotal to ensure we can meet the needs of an ever-evolving and expanding market. This is also a rare opportunity to join a company that has completed the transition from startup to high growth scale up and has a clear, realistic, and exciting two-year strategic plan. The role would be ideal for someone who wants to take real ownership. What we're looking for: • As a Mid-level candidate: You are a confident and talented coder eager to learn from our leadership team and help shape strategic direction while maintaining a robust PHP/Angular stack., • As a Senior candidate: You bring architectural thinking, a passion for mentoring, experience in end-to-end delivery, and the ability to influence our technical roadmap. Key Responsibilities • Backend Ownership: Building new features and maintaining our tech stack., • Collaboration: Providing technical feasibility advice to the product working group and supporting the Frontend Developer with robust API contracts., • Infrastructure & Security: Owning our releases, managing cloud infrastructure, and ensuring system security. Skills & Experience: • Backend: Expert-level modern PHP (8.2+), Symfony (6.4+), and REST API design., • Front-End: Modern Angular development (Components/State Management), TypeScript, and SCSS., • Documentation: Proficient in consuming, interpreting, and maintaining technical documentation., • DevOps & Tools: Experience with (or a strong desire to own) infrastructure as code (Terraform/Ansible), release management, and security best practices., • Data: Knowledge of SQL, Redis, and performance optimisation., • Frontend: Capable of working within Angular components when required., • Quality: Demonstrated understanding of SOLID, DRY, TDD, and technical documentation., • Process: Familiarity with Scrum/Agile and navigating trade-offs in complex systems. Bonus Experience: • Elasticsearch queries, API Platform, and Server Side Rendering (SSR)., • Familiarity with AWS or GCP would be a plus Package and Benefits • Salary: £45,000 – £70,000 (Subject to experience)., • Time Off: 25 days Annual Leave + Birthday Day Off, • Equity: EMI Share Option Scheme., • Wellbeing: Flex Wellbeing Allowance & NEST Pension Scheme., • Perks: Mac or Linux Laptop, Summer & Xmas socials, and Office refreshments. Location & Hours • Type: Full-time, 40 hours per week (Flexible core hours)., • Location: Remote-First (UK-Based) with Hybrid Flexibility. While our HQ is in Central London, our tech team operates with a degree of flexibility. Ideally, you are within commutable distance to join us in London one day a week (typically Mondays) for collaboration. However, for the right candidate located further afield, we are happy to discuss a flexible arrangement with occasional travel.

Senior Administrator Based at Braemar Lodge, SP1 3JH Salary of £29,500 At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working between the hours of 9.00 am to 5.00 pm, including every weekend, (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits * Excellent inductions, training and on the job support * Real career progression opportunities * Annual pay review * Choice of hot or cold meals and drinks on duty * Free uniforms * Contributory pension scheme * Background checks at no cost to you JBRP1_UKTJ

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. Salary: £12.71 per hour (39 Hours a week) A WORLD OF REWARDS • Travel and food discounts: - discounted hotel nights plus 50% off F&B (subject to individual outlets), • £200 Team Member Referral Program, • Free Car Park, • Free bus fares to andfrom the city center. (A1,A3 & A4), • Holiday: 28 daysincluding bank holidays (increasing yearly), • Pension scheme, • Discounted meals on duty, • Discounted dental and health cover, • High street discounts: with Perks at Work, • Free uniform, • Grow your career!, • Achieve positive outcomes from Guest queries in a timely and efficient manner, • Ensure an efficient reception experience for Guests, including check-in/out, and complete audit procedures, as required, • Ensure that the Manager is kept fully aware of any relevant feedback from guests and, or, other departments, • Responsible for taking and delivering food and drinks orders, demonstrating exceptional customer service, and creating memorable experiences for our guests and colleagues., • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties, • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities, • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy, • Comply with hotel security, fire regulations and all health and safety legislation, • Previous experience in a customer-focused industry, • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Excellent grooming standards, • Calm, efficient, and organised with great attention to detail, • Ability to multi-task while maintaining a positive attitude when working with a Guest, • Professional manner with an emphasis on hospitality and guest service, • Ability to work on your own and as part of a team

Senior Building Manager, Manchester, COR7487 Are you an experienced Building Manager with a strong background in residential block management and team supervision? Looking for a varied, hands-on leadership role within a vibrant city-centre estate? This could be your next step! The Role As Senior Building Manager, you'll take responsibility for multiple high-rise residential buildings within a large Manchester estate. Supporting the Estate Manager, you'll oversee day-to-day operations on site, supervising a team of caretakers, cleaners and support staff to ensure the estate runs smoothly and efficiently. You'll play a central role in maintaining full compliance across the buildings, particularly in relation to fire safety and wider health & safety regulations. This will include overseeing routine inspections, managing contractor activity on site, monitoring statutory records, and ensuring all checks and tests are completed and accurately recorded. The Company Our client is a respected property management organisation overseeing a substantial residential estate in Manchester. They are committed to delivering high standards of service, safety, and resident satisfaction, and offer a professional, team-oriented environment with genuine responsibility and autonomy. What's Required? The ideal candidate for the role will have: * Strong experience within residential block or building management * A solid understanding of fire safety and statutory compliance requirements * Previous supervisory or team leadership experience * Confidence using Microsoft Office and property management systems * A professional, resident-focused approach with strong communication skills Ready to take ownership of a flagship residential estate and lead from the front? Apply now to become the next Senior Building Manager in Manchester. Senior Building Manager, Manchester, COR7487 Corriculo acts as an employment agency and employment business. #AS #ChannelC JBRP1_UKTJ

Location: St Helens, Merseyside (One existing home & one new opening) Salary: £55,000 to £65,000 per annum Hours: 37.5 hours per week (Monday to Friday, 9am to 5pm) Key Benefits: 33 Days Holiday, Work Car, Ofsted Performance Bonus, and In-house Clinical Support Are you an established leader who's tired of navigating endless corporate layers and looking for a provider that actually understands the front line? At Helping Care, our leaders have spent a significant amount of time in the sector and know exactly what great support looks like, so weve built a company that puts the right values and real leadership first. Established in 2024, weve enjoyed incredible retention of our young people and staff because we make an extra effort to make everyone feel at home. Helping Care are a contracted and registered placement North West provider, and we're looking for a Dual Registered Manager to join our St Helens team. You'll be overseeing one existing home and leading the commissioning of our brand-new solo placement service opening soon. We look after the most complex children with pride and confidence, striving to provide them with a better way of life where they have a family environment to feel safe. As well as offering a high-level salary of up to £65,000 and 33 days holiday, you'll have the backing of our own in-house psychologists and therapists who spend dedicated time with both the children and the team. About Helping Care Helping Care isn't just another provider. Our ethos as an organisation is to provide safe, secure, and nurturing environments for children who require care. We believe every child deserves a chance at the best possible outcomes in life. We need a Dual Registered Manager who's in it for the right reasons and wants to be the glue that holds our St Helens homes together. We're friendly, down to earth, and we invest heavily in our staff's well-being. From team-building events to staff nights out, we make sure our culture stays supportive as we scale. With a strategic plan to grow to 12 homes within five years, this is a genuine chance to join an ambitious company at the ground floor. About Our Homes Helping Care are proud that all our existing homes are Good rated by Ofsted. We specialise in therapeutic solo placements for young people with complex needs (EBD and Learning Disabilities). Because our homes are 2 to 1 staffing, you've the resources to provide the level of care these children truly deserve. Weve designed them to be home from home environments, with separate staff offices and bedrooms to maintain a professional yet nurturing atmosphere. Were looking for a Dual Registered Manager who takes pride in maintaining these high standards of living and providing a safe, therapeutic space where young people can thrive. The Role: What you'll be doing As the Dual Registered Manager, you hold ultimate accountability for the leadership and operational success of your homes. Youre responsible for protecting the children and empowering them to thrive despite their complex histories. Your day-to-day will involve: ? Regulatory Excellence: Holding ultimate accountability for the homes, including Regulation 13 compliance and ensuring Regulation 44 and 45 requirements are met and resolved. ? Care Coordination: Conducting comprehensive assessments and facilitating placements that align with our children's assessed needs. ? Clinical Collaboration: Working closely with our in-house psychologists and therapists to support therapeutic interventions. ? Team Leadership: Recruiting, mentoring, and empowering your staff teams through supervision and appraisal. ? Digital Excellence: Managing record keeping through Microsoft Office and digital platforms to ensure 100% compliance. Your Experience and Qualifications Essential: ? The Background: You've proven experience as a Dual Registered Manager or a high-level leader within a residential care environment, demonstrating a deep understanding of what it takes to run a high-quality service. ? Ratings: A proven track record of Good or Outstanding Ofsted ratings. ? Qualifications: You hold a Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent). ? The Personality: Youre calm, confident, and empathetic. Youre a resilient team player who can advocate for the rights and well-being of children. Desirable: ? Multi-site management experience as we continue our growth toward 12 homes. Your Package and Perks ? Salary: £55,000 to £65,000 per annum. ? Time Off: 33 days holiday per year to ensure a genuine work-life balance. ? Bonuses: Whole-team financial bonuses for achieving Good or better Ofsted results. ? Support: Access to a work car and a comprehensive Employee Assistance Programme (EAP). Our Interview Process We want our recruitment process to be professional, transparent, and welcoming: Apply: Submit your CV for review. Screening: An initial call with our leadership team. Interview: A face-to-face meeting to discuss the homes and our strategic plan. Offer: A conditional hiring decision, subject to DBS and reference checks. How to Apply If you're ready to take the next step as a Dual Registered Manager in St Helens with a provider that actually supports its leaders, we'd love to hear from you. Please submit your CV detailing your career successes. Helping Care is an equal opportunity employer. We're committed to safeguarding and promoting the welfare of children; all appointments are subject to safer recruitment processes. Proprietary Notice: This document, its specific format, and all creative wording are the exclusive property of resta. This structure, methodology, and content are protected intellectual property and must not be copied, duplicated, or shared with third parties without express written consent. REF-227 085 JBRP1_UKTJ

JOB TITLE: Recruitment Manager Front Office (FTC). As a Recruitment Manager you’ll lead Managers through the hiring journey and bring your expertise to encourage best practice. WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one

A leading hospitality company in Bristol is seeking an Assistant Front Office Manager to enhance guest experiences and lead the Front Office team.

The Assistant Front Office Manager will be responsible for the Front office team. Front Office Assistant Manager. We are looking for a Assistant Front Office Manager with a proven track record of driving standards and delivering an exceptional guest experience.

The Assistant Front Office Manager will be responsible for the Front office team. Assistant Front Office Manager - Bristol. Front Office Assistant Manager.

Job Overview: We are seeking a friendly, organised, and professional Assistant Manager / Customer Service Assistant to be the first point of contact for visitors and customers. The role involves managing front desk operations, providing excellent customer service, and supporting general administrative tasks to ensure smooth day-to-day operations. Key Responsibilities: Greet and welcome visitors, clients, and customers in a professional manner Answer and direct phone calls, emails, and general enquiries Manage appointments, bookings, and meeting room schedules Handle customer queries, complaints, and requests efficiently Maintain a tidy and organised reception area Assist with basic administrative tasks such as filing, data entry, and document preparation Receive and distribute mail and deliveries Skills & Experience: Strong communication and interpersonal skills Professional and friendly manner Good organisational and multitasking abilities Basic computer skills (e.g., email, Microsoft Office) Previous reception or customer service experience preferred but not essential Personal Attributes: Reliable and punctual Positive attitude and strong work ethic Able to remain calm under pressure Team player with a customer-focused approach Benefits: Competitive salary Training and development opportunities Supportive team environment

Are you ready to take your career to the next level? We're thrilled to announce an exciting opportunity for a Quantity Surveyor to join the dynamic Refresh division of our company, specialising in Refurbishment and Building Improvement. Unlike typical Quantity Surveyor roles, within Refresh you'll be involved in the commercial aspects of projects from early up front estimation right through to project completion. Our projects range from building envelope and internal fire compartmentation works to full room and amenity space refurbishments. What Makes This Role Exciting? Diverse Projects: Work on a variety of projects that challenge and inspire you. End-to-End Involvement: Be a key player in every stage of the project lifecycle. Growth Opportunities: Join a new and expanding part of our business, where your contributions will be highly valued, and your career growth supported. This is a key time for Refresh, as we are poised for accelerated growth. By joining our team, you'll have the chance to make a significant impact and grow alongside us. We're building a strong team to ensure our success and deliver outstanding results for our clients. We have a number of offices and hubs spread around the UK which are available to use; however, this role would be predominately home based with site and office visits as required to report into the project team, line manager and senior leads. About you: To be successful in this role you will need to possess a blend of formal education and hands-on experience, complemented by a proactive approach to professional development. You’ll need to demonstrate a good understanding of the industry, along with the ability to effectively manage and deliver projects. The nature of this roles means that we are looking for a person who has sufficient experience and self-discipline to work autonomously to complete the required tasks and have the confidence and ability to contact all team and project stakeholders to ensure actions are completed. Experience of working within the QS function on new build projects would be desirable to allow for an understanding of the construction technology, procurement and CVR process. Experience working specifically on reclad or refurbishment projects would also be advantageous. At Watkin Jones, we believe in investing in our people. Here’s what we can offer you: Professional Growth: Individual support for your career advancement. Rewards: Discretionary annual bonus, health cash plan, life insurance, and more. Work-Life Balance: 25 days of annual leave (increasing with tenure), flexible working from home, and discounted gym memberships. Benefits: Company car or allowance, exclusive shopping discounts, and a contributory pension scheme. Why Choose Watkin Jones Group? Watkin Jones Group is the UK’s leading developer, builder, and manager of residential-for-rent homes, with a rich history dating back to 1791. With 54,000+ homes developed and in-build across over 254 schemes, we have a proven track record of success. Our operating arm, Fresh, manages over 18,500 units across 58 schemes, representing approximately £1.7bn of assets under management. Joining us means becoming part of a company that’s not only deeply rooted in history but also firmly focused on the future. We’re committed to creating high-quality rental homes, fostering vibrant communities, and driving sustainable development. This is more than just a job – it’s a chance to grow your career in a fast-paced, innovative environment. If you’re ready to make a significant impact and advance your career with a market leader, we’d love to hear from you

Your new company A company based in BS34 requiring reliable reception and administrative support to ensure smooth daily operations. Working Pattern Monday to Thursday (occasional Friday cover) 5 hours a day, likely 08:00 to 13:00 Your new role You will provide reception cover across core service hours supporting front of house duties. You will also provide cover for the Office Manager during absences and lunchtimes, other duties are as follows: Deliver a professional physical reception service and greet all visitors. Manage visitor logs, badges and lanyards, following security procedures and notifying hosts. Administer employee badges, print replacements and maintain trackers. Complete daily office checks and report incidents via the Office Manager and internal ticketing tool. Manage deliveries, including catering, parcels and IT items, ensuring correct dispatch. Set up meeting rooms on request and ensure they remain tidy throughout the day. Support communal space tasks such as dishwasher loading/unloading, coffee machine checks and handling fruit basket collections/returns. What you'll need to succeed Previous experience in a reception, front of house, customer facing, or administrative role. Strong organisational skills with the ability to manage peak activity periods. Confident in following security processes and maintaining accurate records. Professional communication skills and a polite, welcoming approach. Reliability and flexibility to provide cover during absences and lunchtime periods. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

SRT Marine Systems plc (SRT) are a market leader in its domain of international marine surveillance technology and systems. We are respected, established and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a global impact in the marine domain by leading the next generation of Maritime Domain Awareness "MDA" technologies, products and systems that significantly enhance, security, safety and environment protection and sustainability. Our customers are worldwide and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high quality results are rewarded. We are ambitious and are constantly seeking to innovate to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work where talented hard-working individuals have the opportunity to make a real impact across the marine world. Role overview of our Technical Manager - Customer Support The SRT MDA system is a sophisticated integrated IT system built around our proprietary GeoVS software, which is fully installed and operated on our customers' premises. It is constantly for mission critical activities that vary from detection of smuggling, to marine safety. The Technical Manager - Customer Support will be responsible for ensuring that our mission critical MDA "Maritime Domain Awareness" systems in active use by our customers, are operating reliably and properly and any reported issues; or that we find through our own monitoring activities, are rapidly investigated, diagnosed and resolved. As the front-line support for our systems and the point of first contact for our customers, this is a dynamic, fast paced and interesting role for an individual who is extremely inquisitive and technically talented. As our Technical Manager - Customer Support, you will not only be extremely "hands-on" but also manage a small team of technicians who will support the customers own system support teams. The diversity of our systems and customers means the role will suit an ambitious person who has deep IT system and / or system engineering background coupled with a highly inquisitive nature, you will like to diagnose root causes and define and implement solutions quickly. You will become the expert on each system and its setup and be the go-to person within SRT Customer Support! The role of Technical Manager - Customer Support role is based in our Bristol office with some flexibility for Hybrid working. Our office is based in Bristol City Centre and therefore easily commutable. Responsibilities Technical Leadership & System Expertise Become the CST technical authority on the MDA system, including (not exhaustive): GeoVS software architecture and functionality System data sources, Sensor integration (AIS, radar, satellite, cameras, radio, etc.) Network infrastructure, server environments, virtualisation, interfaces, and data pipelines Translate complex technical concepts into clear guidance for CST engineers, customers, and cross-functional teams Own and maintain CST technical documentation, troubleshooting, and diagnostic frameworks Advanced Problem-Solving Ownership Lead and drive problem solving for all system issues Ensure issues are not closed until True root cause is identified (not a symptom or assumption) Corrective actions are verified as effective and Preventative actions are implemented and documented Lead, coach and guide other CST engineers and technicians Continuous Improvement & Quality Assurance Analyse trends across tickets, events, and sensor/system performance to identify recurring patterns and systemic weaknesses Drive initiatives to improve System uptime and reliability, Data quality, Installation and configuration standards along with recommend and initiate improvements in process, documentation, and training Skills & Experience Strong understanding of IT infrastructure: networks, firewalls, VLANs, servers, virtualisation, storage Experience of diagnosing and resolving issues on complex integrated professional IT systems Ability to interpret system logs, data flows, and performance metrics Strong analytical mindset with the ability to track, record, diagnose and resolve complex technical issues and eliminating recurrence About You! Technically curious and self-driven to understand why systems behave as they do! Comfortable in both hands-on diagnostics and strategic-level system analysis Willing to be included in our 24/7 on-call rota system Calm, structured approach during high-pressure incidents in an extremely fast-paced engineering sector Benefits of the Technical Manager - Customer Support Highly Competitive Salary Matched company pension contributions up to 5% 25 days annual leave rising to 28 days with service Career development opportunities Company "Get to know you" days SRT Marine Systems plc are an equal opportunity employer. We are committed to creating an inclusive working environment for all employees and actively encourage applications from all sectors of the community

At Healix, we believe healthcare works best when it’s personal, not prescriptive. Founded in 2000 by clinicians Dr Paul Beven and Dr Peter Mason, Healix Health specialises in UK corporate healthcare trusts, supported by decades of medical and risk‑management expertise. Today, Healix is trusted by an impressive range of corporate, government, NGO and insurance clients. With a team of over 150 dedicated professionals, we are committed to delivering high‑quality, cost‑efficient healthcare solutions with integrity and a truly patient‑centred approach. We’re looking for a Client Executive to join our Commercial Team and help us continue delivering exceptional service to our clients. Reporting to the Client Support Manager, the Client Executive plays a vital part in the smooth and proactive delivery of service to a defined portfolio of Healthcare Trust clients. This is a key role within our Client Management function—combining client servicing, administration, financial coordination, data management and renewal cycle support. You will act as the first point of contact for clients, intermediaries and internal teams, ensuring all queries and processes are handled accurately, efficiently and professionally. You’ll work closely with colleagues across Commercial, Operations, Clinical Support, Data & Pricing and Finance, contributing to a cohesive, high‑quality service experience. A large part of the role involves producing accurate MI reporting, managing membership data, supporting invoicing, and coordinating renewal activities. About The Role Key Responsibilities: Client Support & Relationship Management Serve as the day‑to‑day operational contact for clients and intermediaries. Manage queries on claims, membership, benefits, invoicing, reporting and scheme processes. Build strong relationships with HR and Finance stakeholders across your portfolio. Support Client Managers by preparing meeting materials, coordinating agendas and attending meetings where needed. Handle daily membership updates, mailbox activity and all scheme‑level administrative workflows. Represent Healix at benefit fairs, presentations and virtual sessions. Support new client onboarding and ensure documentation and system updates are completed accurately. Commercial, Reporting & Financial Administration Coordinate monthly and quarterly reporting cycles, producing accurate MI packs and bespoke analysis. Prepare ad hoc data extracts, claims summaries and membership lists. Ensure accurate monthly invoicing across all charge types and support Finance with aged‑debt activity. Prepare bi‑weekly client balance reports and maintain accurate financial tracking. Identify data anomalies, trends and risks and escalate appropriately. Support clients with Employer Zone rollouts and system navigation. Renewals & Scheme Administration Support the end‑to‑end renewal process, including membership confirmations, MI preparation and documentation accuracy checks. Manage distribution and tracking of all renewal contracts, deeds and agreements. Set up renewal opportunities in Salesforce and ensure accurate forecasting data. Work with internal teams to ensure renewal deliverables are met within timelines. Assist with stop‑loss administration, including certificate requests and approval tracking. Governance, Compliance & Documentation Maintain accurate, compliant client records and system entries. Adhere to FCA, Treating Customers Fairly (TCF), ISO27001 and data protection requirements. Maintain strict confidentiality when handling sensitive data. Support audit readiness through high standards of documentation and file management. Complete mandatory compliance training, CPD and role‑specific development. What We’re Looking For: Strong written and verbal communication skills. Excellent organisational skills and confidence managing multiple deadlines. High accuracy and attention to detail, especially with data and reporting. Ability to respond to client queries professionally and escalate issues when necessary. Good analytical and numerical skills with the ability to interpret MI. Self‑motivated and comfortable working independently. Strong relationship‑building skills with clients, intermediaries and colleagues. Proficient in Microsoft Office, particularly Excel and Word. Experience using Salesforce or similar CRM systems (desirable). Comfortable representing Healix at client meetings and events. Flexible, adaptable and able to work effectively in a fast‑paced environment. Sound judgement when handling confidential information. Understanding of healthcare trusts, PMI and claims processes (desirable). Commitment to compliance, confidentiality and ongoing development.Required Criteria Good Communication Skills Attention to Detail Excellent Microsoft Office Skills Desired Criteria Knowledge of Trusts and PMI Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed

Are you looking to grow your career in a client-facing role within a fast‑moving, highly supportive environment? Do you thrive on building strong relationships, delivering excellent service, and turning data into meaningful insights? If so, we’d love to hear from you. We have a great opportunity for a Client Manager. This is a key role within the Healix Client Management team, supporting the delivery of exceptional service to our Healthcare Trust clients. Working closely with a Client Director, the Client Manager will manage a defined portfolio of small to medium sized clients and assist with the coordination of larger, strategically important relationships. This role is central to maintaining strong client relationships, ensuring timely and accurate reporting, and supporting the commercial and operational performance of each scheme. The post holder will work collaboratively across the organisation—particularly with Operations, Data & Pricing, Finance and Clinical Support—to provide high‑quality service and drive positive client outcomes. The ideal candidate will be organised, proactive, client‑focused and commercially aware, with strong communication skills and a desire to grow into a more senior client‑facing role. We are looking for someone who has: Experience in a client‑facing or account management role, ideally within healthcare, insurance or employee benefits. Strong communication skills—written, verbal and interpersonal, with the ability to adapt style to different clients/stakeholders. Good understanding of PMI, healthcare trusts, funding concepts or willingness to learn quickly. Analytical mindset with the ability to interpret data and explain insights clearly. Strong organisational and time‑management skills, able to juggle multiple priorities. Proficient in Microsoft Office (Word, Excel, PowerPoint). Curious, proactive, and able to take ownership and accountability of tasks. A desire to develop into a more senior client‑facing role. About The Role Key activities/Responsibilities: Client Portfolio Management & Relationship Building Manage a defined portfolio of small–medium sized Healthcare Trust clients, ensuring high‑quality service delivery, consistent communication and strong retention. Support a Senior Client Manager/Client Director with the delivery of larger and more complex accounts. Build productive relationships with HR, Reward and Benefits, Payroll and Finance contacts. Develop commercial understanding of each client’s organisation and sector to inform recommendations and strengthen Healix’s relationship with them. Coordinate regular client meetings, producing agendas, meeting material, minutes and follow‑up actions. Prepare client materials, using templates and guidance provided by senior colleagues. Work with the Data & Pricing Team to support the delivery of accurate, timely and insightful reporting. Ensure routine client queries are responded to promptly, escalating where appropriate. Support the delivery of annual client calendars, including quarterly reviews and renewal milestones. Renewals & Commercial Delivery Lead the end‑to‑end renewal process for assigned clients, ensuring clear timelines, coordinated stakeholder input, and the delivery of compelling, commercially robust proposals. Contribute to client renewal recommendations under the guidance of the Data & Pricing Team and lead contractual and commercial discussions. Maintain an understanding of client income, funding models and commercial arrangements. Cultivate strong relationships across the intermediary market, focussing on those linked to existing client portfolio. Escalate new business opportunities, ensuring timely referral to the relevant sales channels. Identify and develop cross‑sell or growth opportunities within your portfolio. Apply the SBR‑approved QUIS relationship‑building framework to develop trusted, consultative partnerships, using informed, tactical sales techniques to maximise value. Internal Collaboration & Process Delivery Work closely with Operations, Clinical, Finance and other internal teams to resolve client issues and ensure seamless service delivery. Support escalation management by gathering information, coordinating responses, and ensuring timely updates. Provide input into process improvements and service enhancements based on client feedback. Ensure consistent use of internal systems, templates and governance processes. Market Awareness & Professional Development Develop understanding of the healthcare trust landscape, PMI market and intermediary ecosystem. Stay informed about industry changes, insurance trends and regulatory developments. Participate in relevant training, CPD activities and internal knowledge‑sharing forums. Ensure all client‑related records, contractual documentation and system entries are accurate, comprehensive and up to date, maintaining full compliance with internal processes and governance expectations. Remain aware of wider political agendas and sector‑specific issues, applying this knowledge to shape client recommendations. Uphold high standards of documentation, communication and process discipline, ensuring traceability, audit readiness, and effective internal knowledge sharingRequired Criteria Skills Needed About The Company We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home. We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution. We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people. Company Culture Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world. Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care. Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care. Company Benefits Commitment to career development We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment. We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities. Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities Salary Not disclosed

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