Croydon
Dispensing Optician – Private Independent Opticians Location: Croydon Salary: £33,000 – £37,000 DOE Employment Type: Full time – Monday to Saturday (1 Saturday off per month), no Sunday work Visa Sponsorship: Not available Compass Associates are proud to be a working on behalf of a well-established, patient-focused independent optical practice in Croydon who are looking to hire a GOC-registered Dispensing Optician to join their friendly and professional team. This is a fantastic opportunity for a confident dispenser who enjoys delivering exceptional patient care, working with high-quality products, and being part of a supportive environment with genuine long-term career prospects. The Role As Dispensing Optician, you’ll play a key part in the patient journey, acting as the vital link between the consulting room and the dispensing process. You’ll provide expert advice, deliver a premium experience, and ensure every patient leaves with the best possible solution for their lifestyle and visual needs. Key Responsibilities • Deliver outstanding customer service with a warm, professional approach, • Support the three-way handover between the Optometrist and patient, • Guide patients through frame and lens selection with confidence, • Take accurate measurements (including use of digital tools where required), • Ensure orders are processed smoothly and liaise with suppliers when needed, • Carry out quality checks, fitting and adjustments to ensure comfort and accuracy, • Complete admin and clinical record keeping to a high standard (GDPR compliant), • Handle transactions accurately and in line with practice procedures, • Support and supervise Dispensing Assistants, offering training where needed, • Assist with minor repairs (spectacles/hearing devices), • Resolve patient queries professionally, escalating when appropriate, • Maintain excellent standards of presentation in both personal appearance and practice environment, • Keep up to date with products, clinical techniques and CPD/GOC requirements Requirements • Previous spectacle dispensing experience is essential, • Level 6 Diploma in Ophthalmic Dispensing (or equivalent), • Strong communication skills and a patient-first mindset, • Confident using IT systems and strong organisational ability, • Positive, adaptable, and keen to develop in a role that continues to evolve Package & Benefits • Competitive salary: £33,000 – £37,000 DOE, • 33 days holiday including bank holidays, • No Sunday or Bank Holiday working, • 1 Saturday off per month, • Company pension (salary sacrifice option) + Life Assurance, • Incentive scheme, • Staff and family discounts, • Ongoing training and development support + CPD events, • Company sick pay, • Perkbox, EAP scheme, Cycle to Work scheme, • Team-building events and a genuinely supportive culture Interview Process The process is swift and transparent, designed to assess both clinical and cultural fit: • Initial telephone interview with the head of Audiology, • On sit Interview with Lead Audiologist Interested? If you’re an experienced Audiologist or Hearing Aid Dispenser seeking an opportunity to lead a busy clinic within an established independent brand, we’d love to hear from you. Contact: Ben Warnes Compass Associates – Audiology & Hearing Care Division 07908 224 207